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2012 Eighth International Conference on the Quality of Information and Communications Technology
2012 Eighth International Conference on the Quality of Information and Communications Technology
Pubbl/distr/stampa [Place of publication not identified], : IEEE, 2012
Disciplina 004.068/5
Soggetto topico Information technology - Quality control
Electrical & Computer Engineering
Engineering & Applied Sciences
Information Technology
ISBN 0-7695-4777-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNISA-996279382903316
[Place of publication not identified], : IEEE, 2012
Materiale a stampa
Lo trovi qui: Univ. di Salerno
Opac: Controlla la disponibilità qui
2012 Eighth International Conference on the Quality of Information and Communications Technology
2012 Eighth International Conference on the Quality of Information and Communications Technology
Pubbl/distr/stampa [Place of publication not identified], : IEEE, 2012
Disciplina 004.068/5
Soggetto topico Information technology - Quality control
Electrical & Computer Engineering
Engineering & Applied Sciences
Information Technology
ISBN 0-7695-4777-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910133605003321
[Place of publication not identified], : IEEE, 2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Integrated measurement-- KPIs and metrics for ITSM : a narrative account / / Daniel McLean
Integrated measurement-- KPIs and metrics for ITSM : a narrative account / / Daniel McLean
Autore McLean Daniel (ITSM Consultant)
Pubbl/distr/stampa Ely, Cambridgeshire : , : IT Governance Publishing, , 2013
Descrizione fisica 1 online resource (175 p.)
Disciplina 658.4/013
Soggetto topico Performance technology
Performance standards
Information technology - Management
Information technology - Quality control
Soggetto genere / forma Electronic books.
ISBN 1-84928-486-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Preface; About the Author; Acknowledgements; Contents; Introduction; Chapter 1: So Easy Even a Child Could Do It; Chapter 2: I'd Thought Things Were Going Rather Well; Chapter 3: Try to Get it Right this Time; Chapter 4: The Trivial Many Versus the Meaningful Few; Chapter 5: Teaching Old Dogs New Tricks; Chapter 6: Every Journey Begins with a Destination; Chapter 7: Friend or Foe?; Chapter 8: Hunters and Gatherers; Chapter 9: Whispers in the Halls; Chapter 10: What's the Use?; Chapter 11: Bringing in the Data; Chapter 12: The Signal Amongst the Noise; Chapter 13: Knowledge wants to be Free
Chapter 14: Long GoodbyesITG Resources; Other Websites; Toolkits; Training Services; Professional Services and Consultancy; Publishing Services; Newsletter
Record Nr. UNINA-9910452894003321
McLean Daniel (ITSM Consultant)  
Ely, Cambridgeshire : , : IT Governance Publishing, , 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Integrated measurement-- KPIs and metrics for ITSM : a narrative account / / Daniel McLean
Integrated measurement-- KPIs and metrics for ITSM : a narrative account / / Daniel McLean
Autore McLean Daniel (ITSM Consultant)
Pubbl/distr/stampa Ely, Cambridgeshire : , : IT Governance Publishing, , 2013
Descrizione fisica 1 online resource (175 p.)
Disciplina 658.4/013
Soggetto topico Performance technology
Performance standards
Information technology - Management
Information technology - Quality control
ISBN 1-84928-486-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Preface; About the Author; Acknowledgements; Contents; Introduction; Chapter 1: So Easy Even a Child Could Do It; Chapter 2: I'd Thought Things Were Going Rather Well; Chapter 3: Try to Get it Right this Time; Chapter 4: The Trivial Many Versus the Meaningful Few; Chapter 5: Teaching Old Dogs New Tricks; Chapter 6: Every Journey Begins with a Destination; Chapter 7: Friend or Foe?; Chapter 8: Hunters and Gatherers; Chapter 9: Whispers in the Halls; Chapter 10: What's the Use?; Chapter 11: Bringing in the Data; Chapter 12: The Signal Amongst the Noise; Chapter 13: Knowledge wants to be Free
Chapter 14: Long GoodbyesITG Resources; Other Websites; Toolkits; Training Services; Professional Services and Consultancy; Publishing Services; Newsletter
Record Nr. UNINA-9910790411603321
McLean Daniel (ITSM Consultant)  
Ely, Cambridgeshire : , : IT Governance Publishing, , 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Integrated measurement-- KPIs and metrics for ITSM : a narrative account / / Daniel McLean
Integrated measurement-- KPIs and metrics for ITSM : a narrative account / / Daniel McLean
Autore McLean Daniel (ITSM Consultant)
Pubbl/distr/stampa Ely, Cambridgeshire : , : IT Governance Publishing, , 2013
Descrizione fisica 1 online resource (175 p.)
Disciplina 658.4/013
Soggetto topico Performance technology
Performance standards
Information technology - Management
Information technology - Quality control
ISBN 1-84928-486-5
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Preface; About the Author; Acknowledgements; Contents; Introduction; Chapter 1: So Easy Even a Child Could Do It; Chapter 2: I'd Thought Things Were Going Rather Well; Chapter 3: Try to Get it Right this Time; Chapter 4: The Trivial Many Versus the Meaningful Few; Chapter 5: Teaching Old Dogs New Tricks; Chapter 6: Every Journey Begins with a Destination; Chapter 7: Friend or Foe?; Chapter 8: Hunters and Gatherers; Chapter 9: Whispers in the Halls; Chapter 10: What's the Use?; Chapter 11: Bringing in the Data; Chapter 12: The Signal Amongst the Noise; Chapter 13: Knowledge wants to be Free
Chapter 14: Long GoodbyesITG Resources; Other Websites; Toolkits; Training Services; Professional Services and Consultancy; Publishing Services; Newsletter
Record Nr. UNINA-9910811206103321
McLean Daniel (ITSM Consultant)  
Ely, Cambridgeshire : , : IT Governance Publishing, , 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Operational risk management : a complete guide to a successful operational risk framework / / Philippa Girling
Operational risk management : a complete guide to a successful operational risk framework / / Philippa Girling
Autore Girling Philippa
Edizione [1st edition]
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , 2013
Descrizione fisica 1 online resource (344 p.)
Disciplina 658.155
Collana Wiley finance series
Soggetto topico Risk management
Quality control
Information technology - Quality control
Process control
ISBN 1-118-74478-0
1-118-75575-8
1-118-74464-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Operational Risk Management; Contents; Preface; Acknowledgments; Chapter 1 Definition and Drivers of Operational Risk; The Definition of Operational Risk; 2012 London Olympics: A Case Study; Test One: Do the Seven Basel Operational Risk Categories Work in the Real World?; Test Two: The Risk Management Tools; Operational Risk Management and Operational Risk Measurement; Operational Risk Management; Operational Risk Measurement; The Relationship between Operational Risk Management and Other Risk Types; Drivers of Operational Risk Management; Key Points; Review Questions; Notes
Chapter 2 The Regulatory Push History of the Basel Accords; Rules of the Accords; Basel I; Basel II; Adoption of Basel II in Europe; Adoption of Basel II in the United States; Securities and Exchange Commission Amendments to the Net Capital Rule; U.S. Regulators' Adoption of New Regulations to Apply Basel II; Impact of the Financial Crisis; The Promise of Basel III; European Response to the Crisis; U.S. Response to the Crisis; The Future; Key Points; Review Questions; Notes; Chapter 3 The Operational Risk Framework; Overview of the Operational Risk Framework; The Foundations of the Framework
Governance Culture and Awareness; Policies and Procedures; The Four Data Building Blocks; Loss Data Collection; Risk and Control Self-Assessment; Scenario Analysis; Key Risk Indicators; Measurement and Modeling; Reporting; Risk Appetite; Key Points; Review Questions; Note; Chapter 4 Operational Risk Governance; Role of Governance; First Line of Defense; Second Line of Defense; Who Should Own the Operational Risk Function?; What Should the Operational Risk Function Own?; Third Line of Defense; Audit; Validation and Verification; Risk Committees; Key Points; Review Questions; Notes
Chapter 5 Culture and Awareness Winning Over the Firm; Marketing and Communication; Training; Planning; The "Use Test"; Key Points; Review Question; Note; Chapter 6 Policies and Procedures; The Role of Policies, Procedures, Guidelines, and Standards; Best Practices; Operational Risk Policy; Sample Operational Risk Policy; Sample Standards, Procedures, and Guidelines; Extract from a Loss Data Standards Document; Extract from a Loss Data Procedures Document; Extract from a Loss Data Guidelines Document; Linkage between Documents; Key Points; Review Question; Chapter 7 Internal Loss Data
Operational Risk Event Data Internal Loss Data or Internal Operational Risk Events; Why Collect Operational Risk Event Data?; Who Should Collect the Loss Data?; What Should Be Collected in the Loss Data Program?; Risk Event Categories; Internal Fraud; External Fraud; Employment Practices and Workplace Safety; Clients, Products, and Business Practices; Damage to Physical Assets; Business Disruption and System Failures; Execution, Delivery, and Process Management; Using the Basel Risk Categories; Minimum Loss Data Standards; Comprehensive; Threshold; Amount; Date; Description and Causes
Criteria for Allocation to Business Line
Record Nr. UNINA-9910139001403321
Girling Philippa  
Hoboken, New Jersey : , : Wiley, , 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Operational risk management : a complete guide to a successful operational risk framework / / Philippa Girling
Operational risk management : a complete guide to a successful operational risk framework / / Philippa Girling
Autore Girling Philippa
Edizione [1st edition]
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , 2013
Descrizione fisica 1 online resource (344 p.)
Disciplina 658.155
Collana Wiley finance series
Soggetto topico Risk management
Quality control
Information technology - Quality control
Process control
ISBN 1-118-74478-0
1-118-75575-8
1-118-74464-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Operational Risk Management; Contents; Preface; Acknowledgments; Chapter 1 Definition and Drivers of Operational Risk; The Definition of Operational Risk; 2012 London Olympics: A Case Study; Test One: Do the Seven Basel Operational Risk Categories Work in the Real World?; Test Two: The Risk Management Tools; Operational Risk Management and Operational Risk Measurement; Operational Risk Management; Operational Risk Measurement; The Relationship between Operational Risk Management and Other Risk Types; Drivers of Operational Risk Management; Key Points; Review Questions; Notes
Chapter 2 The Regulatory Push History of the Basel Accords; Rules of the Accords; Basel I; Basel II; Adoption of Basel II in Europe; Adoption of Basel II in the United States; Securities and Exchange Commission Amendments to the Net Capital Rule; U.S. Regulators' Adoption of New Regulations to Apply Basel II; Impact of the Financial Crisis; The Promise of Basel III; European Response to the Crisis; U.S. Response to the Crisis; The Future; Key Points; Review Questions; Notes; Chapter 3 The Operational Risk Framework; Overview of the Operational Risk Framework; The Foundations of the Framework
Governance Culture and Awareness; Policies and Procedures; The Four Data Building Blocks; Loss Data Collection; Risk and Control Self-Assessment; Scenario Analysis; Key Risk Indicators; Measurement and Modeling; Reporting; Risk Appetite; Key Points; Review Questions; Note; Chapter 4 Operational Risk Governance; Role of Governance; First Line of Defense; Second Line of Defense; Who Should Own the Operational Risk Function?; What Should the Operational Risk Function Own?; Third Line of Defense; Audit; Validation and Verification; Risk Committees; Key Points; Review Questions; Notes
Chapter 5 Culture and Awareness Winning Over the Firm; Marketing and Communication; Training; Planning; The "Use Test"; Key Points; Review Question; Note; Chapter 6 Policies and Procedures; The Role of Policies, Procedures, Guidelines, and Standards; Best Practices; Operational Risk Policy; Sample Operational Risk Policy; Sample Standards, Procedures, and Guidelines; Extract from a Loss Data Standards Document; Extract from a Loss Data Procedures Document; Extract from a Loss Data Guidelines Document; Linkage between Documents; Key Points; Review Question; Chapter 7 Internal Loss Data
Operational Risk Event Data Internal Loss Data or Internal Operational Risk Events; Why Collect Operational Risk Event Data?; Who Should Collect the Loss Data?; What Should Be Collected in the Loss Data Program?; Risk Event Categories; Internal Fraud; External Fraud; Employment Practices and Workplace Safety; Clients, Products, and Business Practices; Damage to Physical Assets; Business Disruption and System Failures; Execution, Delivery, and Process Management; Using the Basel Risk Categories; Minimum Loss Data Standards; Comprehensive; Threshold; Amount; Date; Description and Causes
Criteria for Allocation to Business Line
Record Nr. UNINA-9910824402003321
Girling Philippa  
Hoboken, New Jersey : , : Wiley, , 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Operational risk management [[electronic resource] ] : a practical approach to intelligent data analysis / / edited by Ron S. Kenett, Yossi Raanan
Operational risk management [[electronic resource] ] : a practical approach to intelligent data analysis / / edited by Ron S. Kenett, Yossi Raanan
Pubbl/distr/stampa Chichester ; ; [Hoboken], : John Wiley & Sons, 2010
Descrizione fisica 1 online resource (327 p.)
Disciplina 658.15/5
Altri autori (Persone) KenettRon
RaananYossi
Soggetto topico Risk management
Quality control
Information technology - Quality control
Process control
ISBN 1-119-95672-2
1-282-77446-8
9786612774461
0-470-97257-2
0-470-97256-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Operational Risk Management; Contents; Foreword; Preface; Introduction; Notes on Contributors; List of Acronyms; PART I INTRODUCTION TO OPERATIONAL RISK MANAGEMENT; 1 Risk management: a general view; 2 Operational risk management: an overview; PART II DATA FOR OPERATIONAL RISK MANAGEMENT AND ITS HANDLING; 3 Ontology-based modelling and reasoning in operational risks; 4 Semantic analysis of textual input; 5 A case study of ETL for operational risks; 6 Risk-based testing of web services; PART III OPERATIONAL RISK ANALYTICS; 7 Scoring models for operational risks
8 Bayesian merging and calibration for operational risks9 Measures of association applied to operational risks; PART IV OPERATIONAL RISK APPLICATIONS AND INTEGRATION WITH OTHER DISCIPLINES; 10 Operational risk management beyond AMA: new ways to quantify non-recorded losses; 11 Combining operational risks in financial risk assessment scores; 12 Intelligent regulatory compliance Marcus Spies, Rolf Gubser and Markus Schacher; 13 Democratisation of enterprise risk management; 14 Operational risks, quality, accidents and incidents; Index
Record Nr. UNINA-9910140802703321
Chichester ; ; [Hoboken], : John Wiley & Sons, 2010
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Operational risk management : a practical approach to intelligent data analysis / / edited by Ron S. Kenett, Yossi Raanan
Operational risk management : a practical approach to intelligent data analysis / / edited by Ron S. Kenett, Yossi Raanan
Edizione [2nd ed.]
Pubbl/distr/stampa Chichester ; ; [Hoboken], : John Wiley & Sons, 2010
Descrizione fisica 1 online resource (327 p.)
Disciplina 658.15/5
Altri autori (Persone) KenettRon
RaananYossi
Soggetto topico Risk management
Quality control
Information technology - Quality control
Process control
ISBN 1-119-95672-2
1-282-77446-8
9786612774461
0-470-97257-2
0-470-97256-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Operational Risk Management; Contents; Foreword; Preface; Introduction; Notes on Contributors; List of Acronyms; PART I INTRODUCTION TO OPERATIONAL RISK MANAGEMENT; 1 Risk management: a general view; 2 Operational risk management: an overview; PART II DATA FOR OPERATIONAL RISK MANAGEMENT AND ITS HANDLING; 3 Ontology-based modelling and reasoning in operational risks; 4 Semantic analysis of textual input; 5 A case study of ETL for operational risks; 6 Risk-based testing of web services; PART III OPERATIONAL RISK ANALYTICS; 7 Scoring models for operational risks
8 Bayesian merging and calibration for operational risks9 Measures of association applied to operational risks; PART IV OPERATIONAL RISK APPLICATIONS AND INTEGRATION WITH OTHER DISCIPLINES; 10 Operational risk management beyond AMA: new ways to quantify non-recorded losses; 11 Combining operational risks in financial risk assessment scores; 12 Intelligent regulatory compliance Marcus Spies, Rolf Gubser and Markus Schacher; 13 Democratisation of enterprise risk management; 14 Operational risks, quality, accidents and incidents; Index
Record Nr. UNINA-9910816857103321
Chichester ; ; [Hoboken], : John Wiley & Sons, 2010
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
QUATIC 2018 : 2018 International Conference on the Quality of Information and Communications Technology : proceedings : Coimbra, Portugal, 4-7 September 2018 / / Institute of Electrical and Electronics Engineers
QUATIC 2018 : 2018 International Conference on the Quality of Information and Communications Technology : proceedings : Coimbra, Portugal, 4-7 September 2018 / / Institute of Electrical and Electronics Engineers
Pubbl/distr/stampa Piscataway, New Jersey : , : Institute of Electrical and Electronics Engineers, , 2018
Descrizione fisica 1 online resource (306 pages)
Disciplina 004.0685
Soggetto topico Information technology - Quality control
Telecommunication - Quality control
ISBN 1-5386-5841-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910305160203321
Piscataway, New Jersey : , : Institute of Electrical and Electronics Engineers, , 2018
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui