2012 Eighth International Conference on the Quality of Information and Communications Technology |
Pubbl/distr/stampa | [Place of publication not identified], : IEEE, 2012 |
Disciplina | 004.068/5 |
Soggetto topico |
Information technology - Quality control
Electrical & Computer Engineering Engineering & Applied Sciences Information Technology |
ISBN | 0-7695-4777-X |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNISA-996279382903316 |
[Place of publication not identified], : IEEE, 2012 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. di Salerno | ||
|
2012 Eighth International Conference on the Quality of Information and Communications Technology |
Pubbl/distr/stampa | [Place of publication not identified], : IEEE, 2012 |
Disciplina | 004.068/5 |
Soggetto topico |
Information technology - Quality control
Electrical & Computer Engineering Engineering & Applied Sciences Information Technology |
ISBN | 0-7695-4777-X |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910133605003321 |
[Place of publication not identified], : IEEE, 2012 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Integrated measurement-- KPIs and metrics for ITSM : a narrative account / / Daniel McLean |
Autore | McLean Daniel (ITSM Consultant) |
Pubbl/distr/stampa | Ely, Cambridgeshire : , : IT Governance Publishing, , 2013 |
Descrizione fisica | 1 online resource (175 p.) |
Disciplina | 658.4/013 |
Soggetto topico |
Performance technology
Performance standards Information technology - Management Information technology - Quality control |
Soggetto genere / forma | Electronic books. |
ISBN | 1-84928-486-5 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Preface; About the Author; Acknowledgements; Contents; Introduction; Chapter 1: So Easy Even a Child Could Do It; Chapter 2: I'd Thought Things Were Going Rather Well; Chapter 3: Try to Get it Right this Time; Chapter 4: The Trivial Many Versus the Meaningful Few; Chapter 5: Teaching Old Dogs New Tricks; Chapter 6: Every Journey Begins with a Destination; Chapter 7: Friend or Foe?; Chapter 8: Hunters and Gatherers; Chapter 9: Whispers in the Halls; Chapter 10: What's the Use?; Chapter 11: Bringing in the Data; Chapter 12: The Signal Amongst the Noise; Chapter 13: Knowledge wants to be Free
Chapter 14: Long GoodbyesITG Resources; Other Websites; Toolkits; Training Services; Professional Services and Consultancy; Publishing Services; Newsletter |
Record Nr. | UNINA-9910452894003321 |
McLean Daniel (ITSM Consultant) | ||
Ely, Cambridgeshire : , : IT Governance Publishing, , 2013 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Integrated measurement-- KPIs and metrics for ITSM : a narrative account / / Daniel McLean |
Autore | McLean Daniel (ITSM Consultant) |
Pubbl/distr/stampa | Ely, Cambridgeshire : , : IT Governance Publishing, , 2013 |
Descrizione fisica | 1 online resource (175 p.) |
Disciplina | 658.4/013 |
Soggetto topico |
Performance technology
Performance standards Information technology - Management Information technology - Quality control |
ISBN | 1-84928-486-5 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Preface; About the Author; Acknowledgements; Contents; Introduction; Chapter 1: So Easy Even a Child Could Do It; Chapter 2: I'd Thought Things Were Going Rather Well; Chapter 3: Try to Get it Right this Time; Chapter 4: The Trivial Many Versus the Meaningful Few; Chapter 5: Teaching Old Dogs New Tricks; Chapter 6: Every Journey Begins with a Destination; Chapter 7: Friend or Foe?; Chapter 8: Hunters and Gatherers; Chapter 9: Whispers in the Halls; Chapter 10: What's the Use?; Chapter 11: Bringing in the Data; Chapter 12: The Signal Amongst the Noise; Chapter 13: Knowledge wants to be Free
Chapter 14: Long GoodbyesITG Resources; Other Websites; Toolkits; Training Services; Professional Services and Consultancy; Publishing Services; Newsletter |
Record Nr. | UNINA-9910790411603321 |
McLean Daniel (ITSM Consultant) | ||
Ely, Cambridgeshire : , : IT Governance Publishing, , 2013 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Integrated measurement-- KPIs and metrics for ITSM : a narrative account / / Daniel McLean |
Autore | McLean Daniel (ITSM Consultant) |
Pubbl/distr/stampa | Ely, Cambridgeshire : , : IT Governance Publishing, , 2013 |
Descrizione fisica | 1 online resource (175 p.) |
Disciplina | 658.4/013 |
Soggetto topico |
Performance technology
Performance standards Information technology - Management Information technology - Quality control |
ISBN | 1-84928-486-5 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Preface; About the Author; Acknowledgements; Contents; Introduction; Chapter 1: So Easy Even a Child Could Do It; Chapter 2: I'd Thought Things Were Going Rather Well; Chapter 3: Try to Get it Right this Time; Chapter 4: The Trivial Many Versus the Meaningful Few; Chapter 5: Teaching Old Dogs New Tricks; Chapter 6: Every Journey Begins with a Destination; Chapter 7: Friend or Foe?; Chapter 8: Hunters and Gatherers; Chapter 9: Whispers in the Halls; Chapter 10: What's the Use?; Chapter 11: Bringing in the Data; Chapter 12: The Signal Amongst the Noise; Chapter 13: Knowledge wants to be Free
Chapter 14: Long GoodbyesITG Resources; Other Websites; Toolkits; Training Services; Professional Services and Consultancy; Publishing Services; Newsletter |
Record Nr. | UNINA-9910811206103321 |
McLean Daniel (ITSM Consultant) | ||
Ely, Cambridgeshire : , : IT Governance Publishing, , 2013 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Operational risk management : a complete guide to a successful operational risk framework / / Philippa Girling |
Autore | Girling Philippa |
Edizione | [1st edition] |
Pubbl/distr/stampa | Hoboken, New Jersey : , : Wiley, , 2013 |
Descrizione fisica | 1 online resource (344 p.) |
Disciplina | 658.155 |
Collana | Wiley finance series |
Soggetto topico |
Risk management
Quality control Information technology - Quality control Process control |
ISBN |
1-118-74478-0
1-118-75575-8 1-118-74464-0 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Operational Risk Management; Contents; Preface; Acknowledgments; Chapter 1 Definition and Drivers of Operational Risk; The Definition of Operational Risk; 2012 London Olympics: A Case Study; Test One: Do the Seven Basel Operational Risk Categories Work in the Real World?; Test Two: The Risk Management Tools; Operational Risk Management and Operational Risk Measurement; Operational Risk Management; Operational Risk Measurement; The Relationship between Operational Risk Management and Other Risk Types; Drivers of Operational Risk Management; Key Points; Review Questions; Notes
Chapter 2 The Regulatory Push History of the Basel Accords; Rules of the Accords; Basel I; Basel II; Adoption of Basel II in Europe; Adoption of Basel II in the United States; Securities and Exchange Commission Amendments to the Net Capital Rule; U.S. Regulators' Adoption of New Regulations to Apply Basel II; Impact of the Financial Crisis; The Promise of Basel III; European Response to the Crisis; U.S. Response to the Crisis; The Future; Key Points; Review Questions; Notes; Chapter 3 The Operational Risk Framework; Overview of the Operational Risk Framework; The Foundations of the Framework Governance Culture and Awareness; Policies and Procedures; The Four Data Building Blocks; Loss Data Collection; Risk and Control Self-Assessment; Scenario Analysis; Key Risk Indicators; Measurement and Modeling; Reporting; Risk Appetite; Key Points; Review Questions; Note; Chapter 4 Operational Risk Governance; Role of Governance; First Line of Defense; Second Line of Defense; Who Should Own the Operational Risk Function?; What Should the Operational Risk Function Own?; Third Line of Defense; Audit; Validation and Verification; Risk Committees; Key Points; Review Questions; Notes Chapter 5 Culture and Awareness Winning Over the Firm; Marketing and Communication; Training; Planning; The "Use Test"; Key Points; Review Question; Note; Chapter 6 Policies and Procedures; The Role of Policies, Procedures, Guidelines, and Standards; Best Practices; Operational Risk Policy; Sample Operational Risk Policy; Sample Standards, Procedures, and Guidelines; Extract from a Loss Data Standards Document; Extract from a Loss Data Procedures Document; Extract from a Loss Data Guidelines Document; Linkage between Documents; Key Points; Review Question; Chapter 7 Internal Loss Data Operational Risk Event Data Internal Loss Data or Internal Operational Risk Events; Why Collect Operational Risk Event Data?; Who Should Collect the Loss Data?; What Should Be Collected in the Loss Data Program?; Risk Event Categories; Internal Fraud; External Fraud; Employment Practices and Workplace Safety; Clients, Products, and Business Practices; Damage to Physical Assets; Business Disruption and System Failures; Execution, Delivery, and Process Management; Using the Basel Risk Categories; Minimum Loss Data Standards; Comprehensive; Threshold; Amount; Date; Description and Causes Criteria for Allocation to Business Line |
Record Nr. | UNINA-9910139001403321 |
Girling Philippa | ||
Hoboken, New Jersey : , : Wiley, , 2013 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Operational risk management : a complete guide to a successful operational risk framework / / Philippa Girling |
Autore | Girling Philippa |
Edizione | [1st edition] |
Pubbl/distr/stampa | Hoboken, New Jersey : , : Wiley, , 2013 |
Descrizione fisica | 1 online resource (344 p.) |
Disciplina | 658.155 |
Collana | Wiley finance series |
Soggetto topico |
Risk management
Quality control Information technology - Quality control Process control |
ISBN |
1-118-74478-0
1-118-75575-8 1-118-74464-0 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Operational Risk Management; Contents; Preface; Acknowledgments; Chapter 1 Definition and Drivers of Operational Risk; The Definition of Operational Risk; 2012 London Olympics: A Case Study; Test One: Do the Seven Basel Operational Risk Categories Work in the Real World?; Test Two: The Risk Management Tools; Operational Risk Management and Operational Risk Measurement; Operational Risk Management; Operational Risk Measurement; The Relationship between Operational Risk Management and Other Risk Types; Drivers of Operational Risk Management; Key Points; Review Questions; Notes
Chapter 2 The Regulatory Push History of the Basel Accords; Rules of the Accords; Basel I; Basel II; Adoption of Basel II in Europe; Adoption of Basel II in the United States; Securities and Exchange Commission Amendments to the Net Capital Rule; U.S. Regulators' Adoption of New Regulations to Apply Basel II; Impact of the Financial Crisis; The Promise of Basel III; European Response to the Crisis; U.S. Response to the Crisis; The Future; Key Points; Review Questions; Notes; Chapter 3 The Operational Risk Framework; Overview of the Operational Risk Framework; The Foundations of the Framework Governance Culture and Awareness; Policies and Procedures; The Four Data Building Blocks; Loss Data Collection; Risk and Control Self-Assessment; Scenario Analysis; Key Risk Indicators; Measurement and Modeling; Reporting; Risk Appetite; Key Points; Review Questions; Note; Chapter 4 Operational Risk Governance; Role of Governance; First Line of Defense; Second Line of Defense; Who Should Own the Operational Risk Function?; What Should the Operational Risk Function Own?; Third Line of Defense; Audit; Validation and Verification; Risk Committees; Key Points; Review Questions; Notes Chapter 5 Culture and Awareness Winning Over the Firm; Marketing and Communication; Training; Planning; The "Use Test"; Key Points; Review Question; Note; Chapter 6 Policies and Procedures; The Role of Policies, Procedures, Guidelines, and Standards; Best Practices; Operational Risk Policy; Sample Operational Risk Policy; Sample Standards, Procedures, and Guidelines; Extract from a Loss Data Standards Document; Extract from a Loss Data Procedures Document; Extract from a Loss Data Guidelines Document; Linkage between Documents; Key Points; Review Question; Chapter 7 Internal Loss Data Operational Risk Event Data Internal Loss Data or Internal Operational Risk Events; Why Collect Operational Risk Event Data?; Who Should Collect the Loss Data?; What Should Be Collected in the Loss Data Program?; Risk Event Categories; Internal Fraud; External Fraud; Employment Practices and Workplace Safety; Clients, Products, and Business Practices; Damage to Physical Assets; Business Disruption and System Failures; Execution, Delivery, and Process Management; Using the Basel Risk Categories; Minimum Loss Data Standards; Comprehensive; Threshold; Amount; Date; Description and Causes Criteria for Allocation to Business Line |
Record Nr. | UNINA-9910824402003321 |
Girling Philippa | ||
Hoboken, New Jersey : , : Wiley, , 2013 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Operational risk management [[electronic resource] ] : a practical approach to intelligent data analysis / / edited by Ron S. Kenett, Yossi Raanan |
Pubbl/distr/stampa | Chichester ; ; [Hoboken], : John Wiley & Sons, 2010 |
Descrizione fisica | 1 online resource (327 p.) |
Disciplina | 658.15/5 |
Altri autori (Persone) |
KenettRon
RaananYossi |
Soggetto topico |
Risk management
Quality control Information technology - Quality control Process control |
ISBN |
1-119-95672-2
1-282-77446-8 9786612774461 0-470-97257-2 0-470-97256-4 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Operational Risk Management; Contents; Foreword; Preface; Introduction; Notes on Contributors; List of Acronyms; PART I INTRODUCTION TO OPERATIONAL RISK MANAGEMENT; 1 Risk management: a general view; 2 Operational risk management: an overview; PART II DATA FOR OPERATIONAL RISK MANAGEMENT AND ITS HANDLING; 3 Ontology-based modelling and reasoning in operational risks; 4 Semantic analysis of textual input; 5 A case study of ETL for operational risks; 6 Risk-based testing of web services; PART III OPERATIONAL RISK ANALYTICS; 7 Scoring models for operational risks
8 Bayesian merging and calibration for operational risks9 Measures of association applied to operational risks; PART IV OPERATIONAL RISK APPLICATIONS AND INTEGRATION WITH OTHER DISCIPLINES; 10 Operational risk management beyond AMA: new ways to quantify non-recorded losses; 11 Combining operational risks in financial risk assessment scores; 12 Intelligent regulatory compliance Marcus Spies, Rolf Gubser and Markus Schacher; 13 Democratisation of enterprise risk management; 14 Operational risks, quality, accidents and incidents; Index |
Record Nr. | UNINA-9910140802703321 |
Chichester ; ; [Hoboken], : John Wiley & Sons, 2010 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Operational risk management : a practical approach to intelligent data analysis / / edited by Ron S. Kenett, Yossi Raanan |
Edizione | [2nd ed.] |
Pubbl/distr/stampa | Chichester ; ; [Hoboken], : John Wiley & Sons, 2010 |
Descrizione fisica | 1 online resource (327 p.) |
Disciplina | 658.15/5 |
Altri autori (Persone) |
KenettRon
RaananYossi |
Soggetto topico |
Risk management
Quality control Information technology - Quality control Process control |
ISBN |
1-119-95672-2
1-282-77446-8 9786612774461 0-470-97257-2 0-470-97256-4 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Operational Risk Management; Contents; Foreword; Preface; Introduction; Notes on Contributors; List of Acronyms; PART I INTRODUCTION TO OPERATIONAL RISK MANAGEMENT; 1 Risk management: a general view; 2 Operational risk management: an overview; PART II DATA FOR OPERATIONAL RISK MANAGEMENT AND ITS HANDLING; 3 Ontology-based modelling and reasoning in operational risks; 4 Semantic analysis of textual input; 5 A case study of ETL for operational risks; 6 Risk-based testing of web services; PART III OPERATIONAL RISK ANALYTICS; 7 Scoring models for operational risks
8 Bayesian merging and calibration for operational risks9 Measures of association applied to operational risks; PART IV OPERATIONAL RISK APPLICATIONS AND INTEGRATION WITH OTHER DISCIPLINES; 10 Operational risk management beyond AMA: new ways to quantify non-recorded losses; 11 Combining operational risks in financial risk assessment scores; 12 Intelligent regulatory compliance Marcus Spies, Rolf Gubser and Markus Schacher; 13 Democratisation of enterprise risk management; 14 Operational risks, quality, accidents and incidents; Index |
Record Nr. | UNINA-9910816857103321 |
Chichester ; ; [Hoboken], : John Wiley & Sons, 2010 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
QUATIC 2018 : 2018 International Conference on the Quality of Information and Communications Technology : proceedings : Coimbra, Portugal, 4-7 September 2018 / / Institute of Electrical and Electronics Engineers |
Pubbl/distr/stampa | Piscataway, New Jersey : , : Institute of Electrical and Electronics Engineers, , 2018 |
Descrizione fisica | 1 online resource (306 pages) |
Disciplina | 004.0685 |
Soggetto topico |
Information technology - Quality control
Telecommunication - Quality control |
ISBN | 1-5386-5841-0 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910305160203321 |
Piscataway, New Jersey : , : Institute of Electrical and Electronics Engineers, , 2018 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|