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Become ITIL® 4 foundation certified in 7 days : understand and prepare for the itil foundation ... exam with real-life examples / / Abhinav Krishna Kaiser
| Become ITIL® 4 foundation certified in 7 days : understand and prepare for the itil foundation ... exam with real-life examples / / Abhinav Krishna Kaiser |
| Autore | Kaiser Abhinav Krishna |
| Edizione | [Second edition] |
| Pubbl/distr/stampa | Berkeley, California : , : APress, , [2021] |
| Descrizione fisica | 1 online resource (XXVI, 453 pages : 60 illustrations) |
| Disciplina | 004 |
| Soggetto topico |
Computer Applications
Professional Computing ITIL (Information technology management standard) Information technology - Management - Standards |
| ISBN | 1-4842-6361-8 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Day 1 -- Chapter 1: Introduction to the New ITIL -- Chapter 2: Brief Overview of DevOps -- Day 2 -- Chapter 3: ITIL 101: Concepts and Core Foundation -- Chapter 4: Holistic Approach to Service Management: Four Dimensions -- Day 3 -- Chapter 5A: Value Creation with Service Value System -- Chapter 5B: Influencing through Guiding Principles -- Chapter 6: ITIL's Management of Practices -- Day 4 -- Chapter 7: Practices to Manage Stakeholders -- Chapter 8: Practices to Enable Service Support -- Chapter 9: Continual Improvement -- Day 5 -- Chapter 10: Practices to Manage Operations -- Day 6 -- Chapter 11: Practices to Manage Changes -- Chapter 12: Practices to Manage Releases -- Day 7 -- Chapter 13: The Service Desk -- Chapter 14: Tips and Tricks for Taking the ITIL Exam -- Appendix A: Answers to Knowledge Checks.-. |
| Record Nr. | UNINA-9910482998203321 |
Kaiser Abhinav Krishna
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| Berkeley, California : , : APress, , [2021] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Governance of IT : an executive guide to ISO/IEC 38500 / / A.L. Holt
| Governance of IT : an executive guide to ISO/IEC 38500 / / A.L. Holt |
| Autore | Holt A. L |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Swindon, UK : , : BCS The Chartered Institute for IT, , [2013] |
| Descrizione fisica | 1 online resource (149 p.) |
| Disciplina | 658.4038011 |
| Soggetto topico |
Information technology - Management - Standards
Corporate governance |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-78017-156-0
1-78017-155-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | part A. Introduction to the governance of IT -- part B. Implementing IT governance. |
| Record Nr. | UNINA-9910453439203321 |
|
Holt A. L
|
||
| Swindon, UK : , : BCS The Chartered Institute for IT, , [2013] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Governance of IT : an executive guide to ISO/IEC 38500 / / A.L. Holt
| Governance of IT : an executive guide to ISO/IEC 38500 / / A.L. Holt |
| Autore | Holt A. L |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Swindon, UK : , : BCS The Chartered Institute for IT, , [2013] |
| Descrizione fisica | 1 online resource (149 p.) |
| Disciplina | 658.4038011 |
| Soggetto topico |
Information technology - Management - Standards
Corporate governance |
| ISBN |
1-78017-156-0
1-78017-155-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | part A. Introduction to the governance of IT -- part B. Implementing IT governance. |
| Record Nr. | UNINA-9910790730103321 |
|
Holt A. L
|
||
| Swindon, UK : , : BCS The Chartered Institute for IT, , [2013] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Governance of IT : an executive guide to ISO/IEC 38500 / / A.L. Holt
| Governance of IT : an executive guide to ISO/IEC 38500 / / A.L. Holt |
| Autore | Holt A. L |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Swindon, UK : , : BCS The Chartered Institute for IT, , [2013] |
| Descrizione fisica | 1 online resource (149 p.) |
| Disciplina | 658.4038011 |
| Soggetto topico |
Information technology - Management - Standards
Corporate governance |
| ISBN |
1-78017-156-0
1-78017-155-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | part A. Introduction to the governance of IT -- part B. Implementing IT governance. |
| Record Nr. | UNINA-9910822742603321 |
|
Holt A. L
|
||
| Swindon, UK : , : BCS The Chartered Institute for IT, , [2013] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
