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Are you being served? [[electronic resource] ] : new tools for measuring service delivery / / edited by Samia Amin, Jishnu Das, Markus Goldstein
| Are you being served? [[electronic resource] ] : new tools for measuring service delivery / / edited by Samia Amin, Jishnu Das, Markus Goldstein |
| Pubbl/distr/stampa | Washington, DC, : The World Bank, c2008 |
| Descrizione fisica | 1 online resource (454 p.) |
| Disciplina | 362.1 |
| Altri autori (Persone) |
AminSamia <1980->
DasJishnu GoldsteinMarkus P. <1970-> |
| Soggetto topico |
Medical care - Developing countries - Quality control - Measurement
Health facilities - Developing countries - Quality control - Measurement Educational surveys - Developing countries Quality assurance - Developing countries - Measurement |
| Soggetto genere / forma | Electronic books. |
| ISBN | 0-8213-7186-X |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Introduction: why measure service delivery? -- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Program impact and variation in the duration of exposure -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Lessons from school surveys in Indonesia and Papua New Guinea -- Assessment of health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities --
Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries -- Use of vignettes to measure the quality of health care -- Client satisfaction and the perceived quality of primary health care in Uganda -- Health facility and school surveys in the Indonesia family life surveys -- Collecting data from service providers within the living standards measurement study -- Sharing the gain: some common lessons on measuring service delivery. |
| Record Nr. | UNINA-9910451856703321 |
| Washington, DC, : The World Bank, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Are you being served? : : new tools for measuring service delivery / / edited by Samia Amin, Jishnu Das, Markus Goldstein
| Are you being served? : : new tools for measuring service delivery / / edited by Samia Amin, Jishnu Das, Markus Goldstein |
| Pubbl/distr/stampa | Washington, DC : , : The World Bank, , [2008] |
| Descrizione fisica | xxv, 423 pages : illustrations ; ; 23 cm |
| Disciplina | 362.1 |
| Altri autori (Persone) |
AminSamia <1980->
DasJishnu GoldsteinMarkus P. <1970-> |
| Soggetto topico |
Medical care - Developing countries - Quality control - Measurement
Health facilities - Developing countries - Quality control - Measurement Educational surveys - Developing countries Quality assurance - Developing countries - Measurement |
| ISBN | 0-8213-7186-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Introduction: why measure service delivery? -- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Program impact and variation in the duration of exposure -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Lessons from school surveys in Indonesia and Papua New Guinea -- Assessment of health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities --
Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries -- Use of vignettes to measure the quality of health care -- Client satisfaction and the perceived quality of primary health care in Uganda -- Health facility and school surveys in the Indonesia family life surveys -- Collecting data from service providers within the living standards measurement study -- Sharing the gain: some common lessons on measuring service delivery. |
| Record Nr. | UNINA-9910778247803321 |
| Washington, DC : , : The World Bank, , [2008] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Are you being served? : : new tools for measuring service delivery / / edited by Samia Amin, Jishnu Das, Markus Goldstein
| Are you being served? : : new tools for measuring service delivery / / edited by Samia Amin, Jishnu Das, Markus Goldstein |
| Pubbl/distr/stampa | Washington, DC : , : The World Bank, , [2008] |
| Descrizione fisica | xxv, 423 pages : illustrations ; ; 23 cm |
| Disciplina | 362.1 |
| Altri autori (Persone) |
AminSamia <1980->
DasJishnu GoldsteinMarkus P. <1970-> |
| Soggetto topico |
Medical care - Developing countries - Quality control - Measurement
Health facilities - Developing countries - Quality control - Measurement Educational surveys - Developing countries Quality assurance - Developing countries - Measurement |
| ISBN | 0-8213-7186-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Introduction: why measure service delivery? -- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Program impact and variation in the duration of exposure -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Lessons from school surveys in Indonesia and Papua New Guinea -- Assessment of health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities --
Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries -- Use of vignettes to measure the quality of health care -- Client satisfaction and the perceived quality of primary health care in Uganda -- Health facility and school surveys in the Indonesia family life surveys -- Collecting data from service providers within the living standards measurement study -- Sharing the gain: some common lessons on measuring service delivery. |
| Record Nr. | UNINA-9910814274803321 |
| Washington, DC : , : The World Bank, , [2008] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
