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Difficult people at work : action strategies for dealing with challenging personalities / / Heidrun Schüler-Lubienetzki and Ulf Lubienetzki
| Difficult people at work : action strategies for dealing with challenging personalities / / Heidrun Schüler-Lubienetzki and Ulf Lubienetzki |
| Autore | Schüler-Lubienetzki Heidrun |
| Pubbl/distr/stampa | Berlin, Germany : , : Springer, , [2023] |
| Descrizione fisica | 1 online resource (150 pages) |
| Disciplina | 780 |
| Soggetto topico |
Management
Gestió de conflictes Ètica en odontologia Personal Psicologia |
| Soggetto genere / forma | Llibres electrònics |
| ISBN | 3-662-65339-7 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Intro -- Preface -- Contents -- About the Authors -- 1: Toxiker?! What You Need to Know in a Nutshell -- 2: Slow Poison: Work Is Turning into a Living Hell -- 2.1 Is This Still My Company? -- 2.2 Icy Times at Work: Conflicts Are Suddenly on the Daily Agenda -- 2.3 "Work Makes Me Sick!": Psychosocial Stress in the Workplace -- 2.4 Are We Cooperating, Operating Side by Side or Working Against Each Other? -- 2.4.1 The Toxiker and the Company as a Whole -- 2.4.2 The Toxiker as an Exectuive -- 2.4.3 The Toxiker and Their Supervisor -- 2.4.4 The Toxiker and Their Colleagues -- 2.4.5 The Toxiker and Further Company Staff -- 2.4.6 The Toxiker and External Relations -- 3: Toxikers: What Drives Them? How and at What Cost Do They Reach Their Goal? -- 3.1 The Dark Side: The Toxiker's Personality in the Spotlight -- 3.1.1 The Machiavellian Personality: I Will Succeed-No Matter What! -- 3.1.2 The Narcissistic Personality: I Will Be the Center of Attention-No Matter What! -- 3.1.3 The Psychopathic Personality: I Will Reign-No Matter What! -- 3.2 So There's a Method to the Madness: A Selection of Toxic Types -- 3.3 The Toxic Process or: How Toxikers Manipulate Their Environment -- 3.3.1 How Does One Gain Personal Power? -- 3.3.2 Act One-Analysis-or: The Search for the Weak Link -- 3.3.3 Act Two: The Power of Manipulation -- 3.3.4 Act Three: On the Prowl -- 3.3.5 Act Four: Submit or Be Destroyed -- 3.4 What Costs Do Toxikers Cause? Apparent and Hidden Costs -- 3.4.1 Toxic Conflicts Are Destructive and Expensive -- Dealing with the Toxiker and Toxic Conflicts -- Continuous Stress of the Individual and Consequences -- Consequences of Toxic Destruction of the Individual and the Team -- Companies' Ineffective Reactions Cost Money and Prove Futile -- 3.4.2 Toxikers Exploit and Damage Companies.
4: Detoxify Your Workplace: Promising Action Strategies -- 4.1 Finally Enjoying Work Again: What Needs to Be Different? -- 4.2 First Aid and Perseverance: Which Strategies Make Sense? -- Resilience -- 4.2.1 Love It: Come to Terms With the Situation -- 4.2.2 Change It: Tackling and Altering the Situation -- Prevention and Follow-Through: Guidelines for Executives -- Prevention and Support: Guidelines for Colleagues and Subordinates -- 4.2.3 Leave it: It's Just Not Worth the Effort (Any Longer) -- 4.3 When the Going Gets Tough: Argumentation Aids for Parting Ways with Toxikers -- 4.4 Prevention: How Can We Protect Ourselves From Toxikers in the Future? -- 5: Toxic Constellations and What We Can Learn From Toxikers -- 5.1 Success by Toxicity: At Least for a While -- 5.1.1 The Caesars -- 5.1.2 Gordon Gekko -- 5.1.3 Richard S. Fuld -- 5.1.4 James Bond -- 5.2 Places Only Toxikers Can Survive in -- 5.2.1 Politics -- 5.2.2 The Arts, Culture, Fashion -- 5.2.3 Media -- 5.2.4 Finance -- 5.2.5 Advertising -- 5.3 Toxic Dream Teams -- 5.3.1 The Fashion Designer and Their Entourage -- The Sun King and Their Devoted Entourage -- 5.3.2 The Top-Level Politician and Their "Stirrup Holders" -- 5.4 What I Can Learn From Toxikers -- 6: Toxikers at Work -- 6.1 Toxikers Don't Always Win -- 6.1.1 Personality and Luck Lead to Success -- 6.2 An Atypical Case: The Toxiker in the Startup -- 6.2.1 Being in the Focus of the Toxiker -- 6.3 Toxic Double Pack -- 6.3.1 Self-Conscious Distance -- 6.4 Exercising Power -- 6.4.1 When Suddenly Everything Changes -- 6.5 The Right Man For the Job: A Toxic Puppet -- 6.5.1 Toxiker in a Toxic Company: Get Out of There! -- Bibliography -- Index. |
| Record Nr. | UNINA-9910639881103321 |
Schüler-Lubienetzki Heidrun
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| Berlin, Germany : , : Springer, , [2023] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Out of the spiral of conflict : our conflicts - and how we solve them / / Andrea Hartmann-Piraudeau
| Out of the spiral of conflict : our conflicts - and how we solve them / / Andrea Hartmann-Piraudeau |
| Autore | Hartmann-Piraudeau Andrea |
| Pubbl/distr/stampa | Wiesbaden, Germany : , : Springer, , [2022] |
| Descrizione fisica | 1 online resource (90 pages) |
| Disciplina | 303.69 |
| Soggetto topico |
Conflict management
Counseling Personal coaching Gestió de conflictes Orientació Entrenament personal |
| Soggetto genere / forma | Llibres electrònics |
| ISBN |
9783658397791
9783658397784 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Intro -- Contents -- 1: Introduction -- 2: The Nature of Conflicts -- 2.1 Constructive Conflicts -- 2.2 Destructive/Dysfunctional Conflicts -- 2.3 Hot and Cold Conflicts -- 2.4 The Escalation of Conflicts -- 2.5 The Aura of Conflict -- 3: Conflict Types -- 3.1 Everyone Is Different: Personalities -- 3.2 What Type of Conflict Am I? -- The Extroverted, Direct Conflict Type -- The Introverted, Avoidant Conflict Type -- The Detail-Oriented, Factual Conflict Type -- The Intuitive, Empathic Conflict Type -- The Analytical, Open Conflict Type -- 3.3 What Types of Conflict Resolution Are There? -- The Avoidance -- The Enforcement/Competing -- The Yielding/Accommodating -- The Compromise -- The Consensus/Collaboration -- 4: The Spiral of Conflict -- 4.1 Change in Thinking -- 4.2 Change in Feeling -- 4.3 Change in the Will -- 5: Conflict Resolution -- 5.1 Self Clarification -- 5.2 Understanding the Others -- 5.3 Making Peace. |
| Record Nr. | UNINA-9910639897203321 |
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Hartmann-Piraudeau Andrea
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| Wiesbaden, Germany : , : Springer, , [2022] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Police Conflict Management, Volume I : Challenges and Opportunities in the 21st Century
| Police Conflict Management, Volume I : Challenges and Opportunities in the 21st Century |
| Autore | Staller Mario S |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Cham : , : Springer International Publishing AG, , 2024 |
| Descrizione fisica | 1 online resource (458 pages) |
| Disciplina | 363.2 |
| Altri autori (Persone) |
KoernerSwen
ZaiserBenni |
| Soggetto topico |
Gestió de conflictes
Policia |
| Soggetto genere / forma | Llibres electrònics |
| ISBN | 3-031-41096-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Intro -- Contents -- List of Figures -- List of Tables -- Introduction: Twenty-First-Century Policing-Between Evidence-Based Practice and Reflexivity -- 1 The Project -- 2 A Specific Look at This Volume -- References -- Police Trust and Legitimacy in Modern Societies: Fairness in Interactions as a Key -- 1 Trust in Modern, Complex Societies -- 2 Trust as a Predictor of Legitimacy -- 3 How Can Trust (Building) Be Explained? -- Trust in the Performance of the Police: Effectiveness and Procedural Fairness -- Policing Crowds: Social Identity in Group Contexts -- Policing Marginalised and Vulnerable Groups -- 4 Conclusion -- References -- Danger, Fighting, and Badassness: A Social Systems Perspective on Narratives and Codes in Police Conflict Management -- 1 Introduction -- 2 The Danger Narrative -- 3 The Fighting Narrative -- 4 A Social Systems Perspective on Narratives -- Narratives as Succesful Communcation -- Narratives as System Reproducing Elements -- 5 The Code of Badassness -- 6 Concluding Alternative Observations -- References -- Policing in the Light of Social Dominance Theory and the Social Distance Theory of Power -- 1 Policing as Social Interaction -- 2 An Explanatory Approach to Group-Based Hierarchies: Social Dominance Theory -- The Three Axes of Social Hierarchy -- Empiricism of Inequality -- Mechanisms of Group-Based Dominance Hierarchies -- 3 Social Distance Theory of Power -- Power and Social Distance -- Empiricism of Interaction Design -- Mechanisms of Power: Submission and Violence -- 4 SDT and SDTP: Police Perspectives -- SDTP and the Police -- Problem Analysis -- Potential Solutions -- SDT and Policing -- Problem Analysis -- Potential for Solutions -- 5 Conclusion -- References -- Psychological Aspects of the Use of Firearms by the Police -- 1 Introduction -- 2 Situation -- The Analytical Case of Germany.
Comparison with Europe -- 3 Aspects Prior to the Use of Firearms: Basic and Advanced Training -- 4 Aspects During the Use of Firearms -- Influences on the Decision to Shoot and Decision-Making -- Experiencing the Use of Firearms -- Hitting the Target -- 5 Consequences of the Use of Firearms -- Consequences for Targeted Persons -- Consequences for Shooters -- 6 Problems During the Use of Firearms -- Selectivity with Regard to Targeted Persons -- Unauthorized Use of Firearms -- Unintentional Discharge of Firearms -- Disarming of Police Officers -- Friendly Fire and Collateral Damage -- 7 Conclusion -- References -- Prevalence and Correlates of Violence Against Law Enforcement Officers in the United States: A National Portrait -- 1 Introduction -- The US Context for VAO -- Overall Rates of VAO and Trends Over Time -- Fatalities Against LEOs -- Agency and Community Risk Factors for VAO -- Gaps in the Literature -- 2 Methods -- Agency Survey Methodology and Sample -- Measures -- Incidents and Rates of Violence Against Officers (VAO) -- Incidents and Rates of Officers Shot at by Subjects (OIS) -- Covariates -- Agency Characteristics -- Community Characteristics -- Agency Policies, and Trainings -- Community Policing -- Analysis Plan -- Step 1: Fitting Intercept-Only Models to Determine the Best-Fitting Model Types -- Step 2: Conducting Multiple Imputation -- Step 3: Adding Covariates -- 3 Results -- Descriptive Statistics -- Violence Against Officers -- Subject Shootings of Officers -- 4 Discussion -- 5 Limitations -- 6 Conclusion -- References -- Police Conflict Management and the Phenomenon of Suicide-By-Cop in North America -- 1 Decision-Making and the Police Use of Force -- 2 Suicide-By-Cop -- 3 Why Suicide-By-Cop? -- 4 Research and Suicide-By-Cop -- 5 Suicide During Police Confrontations -- 6 The Police Response to Suicide-By-Cop Encounters. 7 Sentinel Event Reviews -- References -- A Feminist Ethics of Care Approach to De-escalation in Policing -- 1 Introduction -- 2 Women in Policing -- A Brief History -- Explanations for Gender Differences -- 3 A Feminist Approach -- Ethics of Care -- The Feminist Ethics of Care Approach to De-escalation -- 4 Conclusion -- References -- Barriers to Effective De-escalation -- 1 Introduction: Why De-escalate? -- 2 Why De-escalation Is Neither Trained Nor Practiced Sufficiently -- Misconception 1: De-escalation Increases the Risk to Officer Safety -- Misconception 2: De-escalation Requires Collaboration -- 3 Barriers to De-escalation -- Input: How Officers Perceive, Process, and Make Sense of Information -- Action Bias -- Inattentional Bias, Cognitive Tunneling, and Task Fixation -- Attentional Bias, Confirmation Bias, and Availability Bias -- Summary: Input -- Output: How Officers Make Decisions and Act in Naturalistic Environments -- Organizational Context -- De-escalation Training: Lack of Conceptual and Didactical Clarity -- De-escalation Training: Insufficient Time and Resources Allocated -- Summary: Catch-22 -- 4 Conclusion -- References -- Applying the Interpersonal Circumplex Model to De-escalative Communication in Police Services -- 1 Introduction -- 2 The Interpersonal Circumplex Model -- Basic Assumptions of Interpersonal Behaviour -- Measurement of Interpersonal Behaviour -- 3 Discussion -- Mindset -- Police Training -- 4 Conclusion -- References -- The Nonverbal Behavior and Appearance of Police Officers in the Police Service -- 1 Introduction -- 2 Nonverbal Behavior and Appearance -- 3 Effects of Police Officers' Nonverbal Behavior and Appearance When in Service -- Perceptions and First Impressions -- Information Processing and Decision-Making -- Attitudes and Behavior -- Mission Outcomes. 4 Effects of Attributes of Nonverbal Behavior and Appearance on Attitudes and Behavior -- Uniform -- Command and Control Devices -- Hair and Beard Style, Body Modifications, and Body Accessories -- Face -- Vocal Cues -- Body Movements, Gesture and Postures, Proxemics and Touch -- References -- Effective Police Negotiation: Synthesising the Strategies and Techniques that Promote Success Within Hostage or Crisis Situations -- 1 Introduction and Contextual Scene Setting -- 2 What Works When Negotiating with Hostage Takers or Individuals-in-Crisis and Why? Dissecting the Negotiation Process: The Journey to Success -- De-escalation of Intense Emotions -- Theoretical Principles and Research Underpinning the Need to De-escalate Emotions in Crisis Negotiation Contexts -- 3 Relationship/Rapport/Quasi-Therapeutic Alliance Building -- Theoretical Principles and Research Underpinning the Importance of Relationship Building Within Negotiation Contexts -- 4 Behavioural Influence and Behavioural Change -- Theoretical Underpinnings for Behavioural Influence Applied to Negotiation Contexts -- Models of Behaviour Change -- The Psychology of Persuasion -- Principles of Influence and Social Influence Tactics -- 5 Conclusion -- References -- Community Relations and Policing: A Communication Accommodation Theory Perspective -- 1 Police-Community Relations -- 2 Communication Accommodation Theory -- Accommodation -- Nonaccommodation -- 3 Implications -- 4 Conclusion -- References -- Policing Hate Rallies -- 1 Policing Hate Rallies -- 2 Literature Review -- Hate -- Hate Groups -- Hate Rallies -- 3 Three Case Studies -- Phoenix, Arizona -- Portland, Oregon -- Coeur d'Alene, Idaho -- 4 Discussion -- Theory and Research from the Study of Crowds -- Lessons from the Three Case Studies -- 5 Conclusion -- References. Police Conflict Management in South Africa: An Autoethnographic Reconnaissance -- 1 Introduction -- 2 Background -- South Africa's History: The Four Phases -- The Pre-Colonial Phase -- The Colonial Phase -- The Post-Colonial Phase: Apartheid -- The Post-Colonial Phase: Democratic Government -- Notes on the History -- Motivation for the Study -- 3 Description of Method -- Autoethnography as Method -- Why Autoethnography? Choosing Autoethnography as a Research Method for This Study -- The Research Narrative of This Chapter -- Two Genres -- Four Stories, Working Collectively -- Data Collection -- Data Analysis -- 4 The Narratives -- First Story: My Narrative -- Growing Up in Conflict: My Afrikaner Heritage -- Working in Conflict: My Life in the SAP -- Learning about Conflict: Becoming a Policing Acaprac at Unisa -- Working in Conflict Again: My Life in the SAPS -- Being an Independent Policing Pracademic -- Second Story: The Narratives of My Study Associates -- The Personal Dimension Visible in the Stories -- The Interpersonal Dimension of the Stories -- The Organisational Dimension of the Stories -- Ending the Stories -- 5 Insights -- The Emerging Theme -- Contextualising the Emerging Theme: Politics and Policing in Other Research Findings -- 6 Returning to the Research Question: What Have I Learnt? -- 7 Closing with the Fourth Story: Balancing Interwovenness with Reflection -- References -- Police Crowd Management in South Africa: Efforts and Challenges of De-escalation -- 1 Introduction -- 2 Background -- The Need for De-escalation in SA -- Public Order Policing in South Africa -- Regulatory Framework for SAPS -- 3 Methodology -- 4 Findings -- SAPS Response to Address Police Officer Violence when Responding to Protests -- Sympathy for Protestors -- Grasp for First Responder Responsibility -- Deployment of POP Units. SAPS Efforts to Reform Public Order Policing. |
| Record Nr. | UNINA-9910768195903321 |
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Staller Mario S
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| Cham : , : Springer International Publishing AG, , 2024 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Police Conflict Management, Volume II : Training and Education
| Police Conflict Management, Volume II : Training and Education |
| Autore | Staller Mario S |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Cham : , : Springer International Publishing AG, , 2024 |
| Descrizione fisica | 1 online resource (430 pages) |
| Disciplina | 363.2 |
| Altri autori (Persone) |
KoernerSwen
ZaiserBenni |
| Soggetto topico |
Policia
Gestió de conflictes Educació |
| Soggetto genere / forma | Llibres electrònics |
| ISBN | 3-031-41100-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Intro -- Contents -- List of Figures -- List of Tables -- Introduction: Training and Education for Police Conflict Management -- Reference -- Criteria for the High Quality Training of Police Officers -- 1 Well-Designed Practice Situation -- Realism -- Evoking Desirable Actions by Design -- Self-Efficacy -- 2 Clear Assignment -- 3 High Quality Instruction -- 4 Model Learning -- 5 Variation and Differentiation -- 6 Self-Regulation of the Learning Process -- 7 Constructive, Motivating Feedback -- 8 Conclusion -- References -- Empowering Police Trainers: Introducing the Constraints-Led Approach for the Design of Effective Learning Environments in Police Training -- 1 Pedagogical Demands of Police Training -- 2 Constraints-Led Approach -- Guiding Assumptions and Key Concepts -- Constraints -- Perception-Action Coupling -- Non-Linearity and Non-Identity -- Practical Application -- Representative Learning Design -- Individuality -- Empirical Data -- 3 Conclusion -- References -- Coaching Police Conflict Management -- 1 A Broad Conceptualization of Learning -- 2 Coaching in Police Conflict Management -- 3 A Coaching Model -- Knowledge Dimension 1: Understanding the "Who" -- Knowledge Dimension 2: Understanding the "What" -- Knowledge Dimension 3: Understanding the "How" -- The Functional Relationship Between Learners and Police Trainers -- Expectations and Perceptions of Learners -- Designing Effective Learning Environments in Police Training -- Knowledge Dimension 4: Understanding the "Context" -- Knowledge Dimension 5: Understanding the "Self" -- Knowledge Dimension 6: Understanding the "Process" -- 4 Conclusion -- References -- Sport Psychology Applied to the Tactical Training of Law Enforcement Officers -- 1 Introduction -- 2 Theory and Research -- Sport and Performance Psychology -- Use of Deadly Force -- Medical Errors, Risk, and Decision Making.
3 Training Program Overview -- From Theory to Practice -- Program Overview -- Didactic Training -- High-Fidelity Simulation -- Psychological Debriefing -- Training as Stress Inoculation -- 4 Concluding Comments -- References -- Moral Injury as a Challenge in a Value-Driven Profession: Insights from Ethics for the Education and Training of Police Agents -- 1 Introduction -- 2 The Significance of Moral Injury -- Moral Values, Norms, Judgements, and Ethics -- Moral Injury -- Defining "Moral Distress" -- Defining Moral Injury and the Demarcation from Moral Distress -- Another Demarcation: Moral Injury and PTSD -- Conscience, Moral Conflict, and Moral Dilemma -- Why Do Police Officers Transgress Their Morals At All? -- Conscience as Moral Compass -- Conscience and Difficult Choices -- 3 Ethics: Education and Training -- The Importance of Ethics -- A Key Challenge: What Ethics, and How Taught and Trained? -- An Ethical Framework -- Consequentialism and Utilitarianism -- Deontology -- Virtue Ethics and Stoicism -- Integrating Ethical Insights into One Framework -- Perspectives of Police Organisations' Influence on Moral Injury -- 4 Conclusions -- References -- Martial Arts Myths in Police Use-of-Force Training -- 1 Martial Arts Myths as a Legitimization Strategy -- Zoomorphic Movement -- Anchoring in Geometry -- Genesis "On the Battlefield" -- Mixed Forms and Function -- 2 Martial Arts Myths in Modern Fighting Systems -- The Close Quarter Combat Expert: A Mythical Founder Figure -- "Natural Reflexes": Anthropology Instead of Zoomorphic Movement -- 3 Reference to "Reality": Anchoring in Geometry and "Reality Based" Systems -- SWAT Teams and Navy Seals: Genesis on and Suitability for the Battlefield -- 4 Conclusion -- References. Police Checks and Arrests Escalating into Conflict: Coping Principles and Strategies Taught in Swiss Police Academies Drawn from Research in Social Psychology -- 1 Introduction -- 2 The Identity Attack in the Interaction Between the Police and the Person Being Checked/Arrested -- 3 The Police Officer's Mental Preparation and Approach -- 4 Reducing the "Identity Attack" -- 5 Seek to Establish a Relationship -- 6 De-escalation in the Face of an Aggressive and/or Angry Person -- 7 Facing a Refusal to Comply -- 8 Self-Regulation -- Reattribution -- Self-Instructions -- Timeout -- 9 Discussion -- References -- How Officers Perform and Grow under Stress: Police Training in Virtual Reality -- 1 Introduction -- 2 Conflict Management Behavior under Stress -- 3 Police Training under Stress -- 4 Virtual Reality as a Tool to Leverage Training under Stress -- 5 Conclusion -- References -- Trialogic Interventions: An Innovative Anti-Stigma Module for De-escalation Trainings -- 1 Introduction -- 2 Justification for a Contact-Based Anti-Stigma Intervention in Police Use-of-Force Training -- 3 Empirical Evidence for Contact-Based Anti-Stigma Interventions -- 4 The Trialogue: Co-creation and New Ideas through Encounter and Conversation -- The Origin and Concept of the Trialogic Approach -- Application of Trialogic Interventions -- 5 Trialogic Interventions for Police Officers: Background and Intervention -- Training Part 1: Frequent Diagnoses of Individuals in Crisis -- Training Part 2: Psychosis and Crisis -- Training Part 3: Mania, Depression, and Crisis -- Training Part 4: Borderline Personality Disorder and Crisis -- Training Part 5: The Complexity of the Human Psyche -- Training Part 6: The Experience of Hearing Voices -- Training Part 7: Personal Accounts and Open Discussion -- 6 Experiences: Statements by Participants and Workshop Moderators -- 7 Conclusion. References -- A Practical Guide for Developing De-escalation Training -- 1 Deciding on Which Knowledge, Skills, and Abilities to Target in Training -- Reviews of Internal Materials -- Cognitive Task Analysis -- Community Consultation -- Potential KSAs from Previous Research -- 2 Designing a Training Progression and Implementing Training -- Principle 1: Concept-Case Coupling -- Principle 2: Complexity Preservation -- Principle 3: Case-Proficiency Scaling -- Principle 4: Tough Case Time Compression -- Principle 5: Active Reflection -- Principle 6: Flexibility-Focused Feedback -- Tracking and Updating -- 3 Putting It All Together: Designing a De-escalation Training Programme -- Identifying KSAs to Target -- Designing a Training Progression and Implementing Training -- Scenario Creation -- Active Reflection and Provision of Feedback -- Tracking and Updating -- References -- De-escalation Fundamentals -- 1 Introduction -- 2 Conflict and Conflict Dynamics -- Intra-Psychological, Inter-Personal, and Inter-Group Conflict -- Self-Image, Face, and Ego -- Escalation -- De-escalation -- Path Dependency vs. Non-Linearity -- 3 Levels of Interaction -- Presence -- Body Language -- Verbal Communication -- Paralinguistic Communication -- 4 Authenticity and Congruence -- 5 Self-Concept and Attitude -- Guardian Mindset -- Empathy and Unconditional Commitment to Changing Perspective -- Unconditional Respect -- 6 Conclusion -- References -- Police Hostage and Crisis Negotiation Training: Foci, Protocols, and Best Practice Principles -- 1 Introduction and Chapter Synopsis -- 2 Negotiator Training: Origins and Current Protocols -- 3 Hostage and Crisis Negotiation Training Curricula: What Content Is Covered within Negotiator Training Programmes? -- 4 Hostage and Crisis Negotiation Training Methods: What Methods Are Used and How Are Negotiators Trained?. 5 Best Practice Principles for Negotiator Training: Key Concepts within the Negotiator Training Arena -- Use of Active, Experiential, Scenario-Based Learning/Role-Playing -- Clinical Utility, Clinical Fertility, Ecological Validity, and Responsivity -- The Role of Regular Refresher/Maintenance/Recurrent Training ("Practice Makes Perfect") -- The Importance of Engagement with Regular Continuing Professional Development Opportunities -- Stress Management and Resilience Building for Negotiators -- 6 Salient Constructs/Foci within Contemporary Negotiation Training and Practice -- Advances in Technology and the Use of Communications Media within Negotiations -- The Role and Significance of Mental Health in Negotiation -- References -- Tactical Gaze Control and Visual Attention in Law Enforcement -- 1 Visual Perception and Attention -- 2 Tactical Aspects -- Threat Detection -- Tactical Gaze Control and Visual Attention -- 3 Law Enforcement Training -- 4 Conclusion and Recommendations -- References -- Professional Shooting Tests in South Africa: A Qualitative-Descriptive Study and Critique -- 1 Introduction -- 2 The Scientific Nature of This Study -- 3 Background of Establishing Firearm Shooting Tests -- 4 South Africa's Firearm Categories and the Firearm Users That Must Do Shooting Tests -- 5 Professional PFTC Shooting Tests -- 6 Firearm Training Recognition Levels -- 7 Practical Firearm Competency Training Tests -- Handgun -- Shotgun -- Self-Loading Rifle or Carbine -- Rifle (Manually Operated or Carbine) -- Critique -- 8 Competency Training for Those Working in Law Enforcement -- Handgun Business Purposes -- Shotgun Business Purposes -- Self-Loading Rifle or Carbine Business Purposes -- Manually Operated Rifle or Carbine Business Purposes -- Critique -- 9 South Africa's Professional Firearm Instructors -- 10 PFTC Grading Shoots for Instructors. Handgun (Qualification Shoot). |
| Record Nr. | UNINA-9910799237103321 |
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Staller Mario S
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| Cham : , : Springer International Publishing AG, , 2024 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Researching Peace, Conflict, and Power in the Field [[electronic resource] ] : Methodological Challenges and Opportunities / / edited by Yasemin Gülsüm Acar, Sigrun Marie Moss, Özden Melis Uluğ
| Researching Peace, Conflict, and Power in the Field [[electronic resource] ] : Methodological Challenges and Opportunities / / edited by Yasemin Gülsüm Acar, Sigrun Marie Moss, Özden Melis Uluğ |
| Edizione | [1st ed. 2020.] |
| Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2020 |
| Descrizione fisica | 1 online resource (379 pages) |
| Disciplina | 327.172072 |
| Collana | Peace Psychology Book Series |
| Soggetto topico |
Personality
Social psychology Community psychology Environmental psychology Psychology—Methodology Psychological measurement Peace Personality and Social Psychology Community and Environmental Psychology Psychological Methods/Evaluation Peace Studies Conflict Studies Mediació internacional Gestió de conflictes Psicologia social Actitud (Psicologia) Metodologia de les ciències socials Comportament col·lectiu |
| Soggetto genere / forma | Llibres electrònics |
| ISBN | 3-030-44113-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. Research Team -- 1. Introduction -- 2. Conducting field research amid violence: Experiences from Colombia -- 3. Keepers of local know-how in conflict: Conversations between research assistant and researcher -- 4. Conceptualizing the interpreter in field interviews in post-conflict settings: Reflections from psychological research in Bosnia and Herzegovina -- 5. Doing research on Turkish-Armenian relations in Turkey, Armenia, and Diaspora as Turkish researchers: The challenges and opportunities of being an insider and outsider -- 6. Confronting Conflicting Attitudes about Racial Bias in the United States: How Communicator Identities Shape Audience Reception -- 2. Research Population -- 7. Data collection with indigenous people: Fieldwork experiences from Chile -- 8. On the borders: Research with refugees of conflict -- 9. Keeping the trust – challenges in embedding yourself in protest contexts -- 10. Conducting Field Research on Collective Victimhood in the Indian Subcontinent -- 11. Kurdish Alevis in the Turkish-Kurdish peace process: Reflections on conducting research in Turkey’s “buffer zone” -- 3. Practical Applications -- 12. Implementing Social Psychological Interventions: Challenges and Opportunities -- 13. Sense and Sensitivities: Researching children and young people’s identity and social attitudes in a divided society -- 14. The challenges and promises of using RCTs in conflict environments -- 4. Reflections and Meta-reflections -- 15. When research and experience merge: A reflexive assessment on studying peace in conflict zones -- 16. A reflection on the politics of knowledge production at South African universities: When black identity meets legacies of institutional racism -- 17. Being a wanderer, stranger, public enemy and a "useful idiot": A few personal remarks on performing and communicating psychological research in conflicted areas -- 18. Recovering the everyday in peacebuilding through reflexive praxis: An epistemic and methodological intervention -- 19. Concluding Remarks. |
| Record Nr. | UNINA-9910416136203321 |
| Cham : , : Springer International Publishing : , : Imprint : Springer, , 2020 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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