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"It's behaviour, stupid!" : what really drives the performance of your organisation / / Steve Glowinkowski
"It's behaviour, stupid!" : what really drives the performance of your organisation / / Steve Glowinkowski
Autore Glowinkowski Steve
Pubbl/distr/stampa Penryn, [England] : , : Ecademy Press, , 2010
Descrizione fisica 1 online resource (267 pages) : illustrations
Disciplina 658.4092
Soggetto topico Performance - Management
Employees - Rating of
Leadership
ISBN 1-78452-060-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Intro -- Title -- Copyright -- Acknowledgements -- Introduction -- Biography -- Index -- Chapter 1: What do we mean by performance? -- Chapter 2: People and the Climate in which they operate: The People Dimension -- Chapter 3: The Leadership Dynamic -- Chapter 4: The behaviours and competencies that drive leaders and their organisations' performance -- Chapter 5: Why we do what we do: how the concept of Predispositions helps our understanding -- Chapter 6: How Predisposition and Motivation influence actual behaviour -- Chapter 7: Changing behaviour and making performance happen: a collection of case studies -- Chapter 8: Weaving behaviour and Climate into the fabric of organisational life -- Chapter 9: Summing it all up -- Appendix -- Appendix 1: Definitions of components of the integrated framework -- Appendix 2: Summary of correlations within the Climate-Dimension Matrix -- Appendix 3: Summary definitions of a sample of behaviours from the generic framework -- Appendix 4: An exercise to help distinguish behaviours from skills and other personal attributes -- Appendix 5: References.
Record Nr. UNINA-9910149443203321
Glowinkowski Steve  
Penryn, [England] : , : Ecademy Press, , 2010
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
101 tough conversations to have with employees [[electronic resource] ] : a manager's guide to addressing performance, conduct, and discipline challenges / / Paul Falcone
101 tough conversations to have with employees [[electronic resource] ] : a manager's guide to addressing performance, conduct, and discipline challenges / / Paul Falcone
Autore Falcone Paul
Edizione [1st edition]
Pubbl/distr/stampa New York, : American Management Association, c2009
Descrizione fisica 1 online resource (321 p.)
Disciplina 658.3/045
Soggetto topico Problem employees
Labor discipline
Employees - Rating of
Performance standards
Personnel management
Soggetto genere / forma Electronic books.
ISBN 1-62198-319-6
1-282-09126-3
9786612091261
0-8144-1349-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Preface; Acknowledgments; Introduction: The Rules of Engagement; PART I: Uncomfortable Workplace Situations; PART II: Poor Work Habits and Job Performance Concerns; PART III: Inappropriate Workplace Behavior and Conduct; PART IV: Corporate Actions; Index
Altri titoli varianti One hundred and one tough conversations to have with employees
One hundred one tough conversations to have with employees
Record Nr. UNINA-9910454405103321
Falcone Paul  
New York, : American Management Association, c2009
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
101 tough conversations to have with employees [[electronic resource] ] : a manager's guide to addressing performance, conduct, and discipline challenges / / Paul Falcone
101 tough conversations to have with employees [[electronic resource] ] : a manager's guide to addressing performance, conduct, and discipline challenges / / Paul Falcone
Autore Falcone Paul
Edizione [1st edition]
Pubbl/distr/stampa New York, : American Management Association, c2009
Descrizione fisica 1 online resource (321 p.)
Disciplina 658.3/045
Soggetto topico Problem employees
Labor discipline
Employees - Rating of
Performance standards
Personnel management
ISBN 1-62198-319-6
1-282-09126-3
9786612091261
0-8144-1349-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Preface; Acknowledgments; Introduction: The Rules of Engagement; PART I: Uncomfortable Workplace Situations; PART II: Poor Work Habits and Job Performance Concerns; PART III: Inappropriate Workplace Behavior and Conduct; PART IV: Corporate Actions; Index
Altri titoli varianti One hundred and one tough conversations to have with employees
One hundred one tough conversations to have with employees
Record Nr. UNINA-9910783092003321
Falcone Paul  
New York, : American Management Association, c2009
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
101 tough conversations to have with employees : a manager's guide to addressing performance, conduct, and discipline challenges / / Paul Falcone
101 tough conversations to have with employees : a manager's guide to addressing performance, conduct, and discipline challenges / / Paul Falcone
Autore Falcone Paul
Edizione [1st edition]
Pubbl/distr/stampa New York, : American Management Association, c2009
Descrizione fisica 1 online resource (321 p.)
Disciplina 658.3/045
Soggetto topico Problem employees
Labor discipline
Employees - Rating of
Performance standards
Personnel management
ISBN 1-62198-319-6
1-282-09126-3
9786612091261
0-8144-1349-8
Classificazione BUS000000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Preface; Acknowledgments; Introduction: The Rules of Engagement; PART I: Uncomfortable Workplace Situations; PART II: Poor Work Habits and Job Performance Concerns; PART III: Inappropriate Workplace Behavior and Conduct; PART IV: Corporate Actions; Index
Altri titoli varianti One hundred and one tough conversations to have with employees
One hundred one tough conversations to have with employees
Record Nr. UNINA-9910821206403321
Falcone Paul  
New York, : American Management Association, c2009
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
2600 phrases for effective performance reviews [[electronic resource] ] : ready-to-use words and phrases that really get results / / Paul Falcone
2600 phrases for effective performance reviews [[electronic resource] ] : ready-to-use words and phrases that really get results / / Paul Falcone
Autore Falcone Paul
Edizione [1st edition]
Pubbl/distr/stampa New York, : AMACOM, c2005
Descrizione fisica 1 online resource (254 p.)
Disciplina 658.3/125
Soggetto topico Employees - Rating of
Performance standards
Soggetto genere / forma Electronic books.
ISBN 1-62198-471-0
1-281-12698-5
9786611126988
0-8144-2870-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Introduction: How to Use This Book in Order to Save Time and Write Compelling Performance Appraisals; Part I. Performance Appraisal Phrases for Core Competencies and Commonly Rated Performance Factors; Adaptability and Change Management Skills; Attendance and Punctuality (Reliability); Communication and Cooperation; Creativity and Innovation; Customer Satisfaction; Diversity Orientation; Goal and Objective Setting; Initiative; Job Knowledge; Judgment and Decision Making; Leadership; Listening Skills; Managerial Style; Oral and Written Expression; Organization and Planning Skills
Personal StyleProblem-Solving Skills and Results Orientation; Productivity and Volume; Professionalism and Grooming/Appearance; Quality; Resourcefulness; Safety; Staff Development; Strategic and Critical Thinking Skills; Supervision; Teamwork and Relationship-Building Skills; Technical Skills; Time Management; Part II. Performance Appraisal Phrases for Particular Titles and Roles; Accounting and Finance; Human Resources; Information Technology; Legal; Manufacturing; Operations; Sales, Marketing, and Advertising; Appendixes; Appendix A. High-Impact Verbs to Inspire Your Writing
Appendix B. Essential Adverbs to Get Your Message AcrossAppendix C. Common Grading Scale; Appendix D. Index of Particular Titles and Roles
Altri titoli varianti 2,600 phrases for effective performance reviews
Two thousand six hundred phrases for effective performance reviews
Record Nr. UNINA-9910449769603321
Falcone Paul  
New York, : AMACOM, c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
2600 phrases for effective performance reviews [[electronic resource] ] : ready-to-use words and phrases that really get results / / Paul Falcone
2600 phrases for effective performance reviews [[electronic resource] ] : ready-to-use words and phrases that really get results / / Paul Falcone
Autore Falcone Paul
Edizione [1st edition]
Pubbl/distr/stampa New York, : AMACOM, c2005
Descrizione fisica 1 online resource (254 p.)
Disciplina 658.3/125
Soggetto topico Employees - Rating of
Performance standards
ISBN 1-62198-471-0
1-281-12698-5
9786611126988
0-8144-2870-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Introduction: How to Use This Book in Order to Save Time and Write Compelling Performance Appraisals; Part I. Performance Appraisal Phrases for Core Competencies and Commonly Rated Performance Factors; Adaptability and Change Management Skills; Attendance and Punctuality (Reliability); Communication and Cooperation; Creativity and Innovation; Customer Satisfaction; Diversity Orientation; Goal and Objective Setting; Initiative; Job Knowledge; Judgment and Decision Making; Leadership; Listening Skills; Managerial Style; Oral and Written Expression; Organization and Planning Skills
Personal StyleProblem-Solving Skills and Results Orientation; Productivity and Volume; Professionalism and Grooming/Appearance; Quality; Resourcefulness; Safety; Staff Development; Strategic and Critical Thinking Skills; Supervision; Teamwork and Relationship-Building Skills; Technical Skills; Time Management; Part II. Performance Appraisal Phrases for Particular Titles and Roles; Accounting and Finance; Human Resources; Information Technology; Legal; Manufacturing; Operations; Sales, Marketing, and Advertising; Appendixes; Appendix A. High-Impact Verbs to Inspire Your Writing
Appendix B. Essential Adverbs to Get Your Message AcrossAppendix C. Common Grading Scale; Appendix D. Index of Particular Titles and Roles
Altri titoli varianti 2,600 phrases for effective performance reviews
Two thousand six hundred phrases for effective performance reviews
Record Nr. UNINA-9910783280403321
Falcone Paul  
New York, : AMACOM, c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
2600 phrases for effective performance reviews : ready-to-use words and phrases that really get results / / Paul Falcone
2600 phrases for effective performance reviews : ready-to-use words and phrases that really get results / / Paul Falcone
Autore Falcone Paul
Edizione [1st edition]
Pubbl/distr/stampa New York, : AMACOM, c2005
Descrizione fisica 1 online resource (254 p.)
Disciplina 658.3/125
Soggetto topico Employees - Rating of
Performance standards
ISBN 1-62198-471-0
1-281-12698-5
9786611126988
0-8144-2870-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Introduction: How to Use This Book in Order to Save Time and Write Compelling Performance Appraisals; Part I. Performance Appraisal Phrases for Core Competencies and Commonly Rated Performance Factors; Adaptability and Change Management Skills; Attendance and Punctuality (Reliability); Communication and Cooperation; Creativity and Innovation; Customer Satisfaction; Diversity Orientation; Goal and Objective Setting; Initiative; Job Knowledge; Judgment and Decision Making; Leadership; Listening Skills; Managerial Style; Oral and Written Expression; Organization and Planning Skills
Personal StyleProblem-Solving Skills and Results Orientation; Productivity and Volume; Professionalism and Grooming/Appearance; Quality; Resourcefulness; Safety; Staff Development; Strategic and Critical Thinking Skills; Supervision; Teamwork and Relationship-Building Skills; Technical Skills; Time Management; Part II. Performance Appraisal Phrases for Particular Titles and Roles; Accounting and Finance; Human Resources; Information Technology; Legal; Manufacturing; Operations; Sales, Marketing, and Advertising; Appendixes; Appendix A. High-Impact Verbs to Inspire Your Writing
Appendix B. Essential Adverbs to Get Your Message AcrossAppendix C. Common Grading Scale; Appendix D. Index of Particular Titles and Roles
Altri titoli varianti 2,600 phrases for effective performance reviews
Two thousand six hundred phrases for effective performance reviews
Record Nr. UNINA-9910816778003321
Falcone Paul  
New York, : AMACOM, c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Assessing performance : designing, scoring, and validating performance tasks / / Robert L. Johnson, James A. Penny, Belita Gordon
Assessing performance : designing, scoring, and validating performance tasks / / Robert L. Johnson, James A. Penny, Belita Gordon
Autore Johnson Robert L
Edizione [1st ed.]
Pubbl/distr/stampa New York, : Guilford Press, c2009
Descrizione fisica 1 online resource (368 p.)
Disciplina 658.3/125
Altri autori (Persone) PennyJames A
GordonBelita <1947->
Soggetto topico Employees - Rating of
Educational evaluation
ISBN 1-281-96336-4
9786611963361
1-60623-079-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto An overview of performance assessment -- Designing the assessment -- Construction of performance task -- An example of constructing a performance assessment -- Administration -- Developing tools for scoring -- Training raters and staff -- Scoring and monitoring -- Forming scores and item-level analyses -- Test-level analyses.
Record Nr. UNINA-9910813624703321
Johnson Robert L  
New York, : Guilford Press, c2009
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Assessing Performance [[electronic resource] ] : Designing, Scoring, and Validating Performance Tasks
Assessing Performance [[electronic resource] ] : Designing, Scoring, and Validating Performance Tasks
Autore Johnson Robert L
Pubbl/distr/stampa New York, : Guilford Publications, 2008
Descrizione fisica 1 online resource (368 p.)
Disciplina 150.287
658.3/125
Altri autori (Persone) PennyJames A
GordonBelita
Soggetto topico Employees
Employees - Rating of
Educational evaluation - Evaluation
Performance
Commerce
Business & Economics
Marketing & Sales
Soggetto genere / forma Electronic books.
ISBN 1-281-96336-4
9786611963361
1-60623-079-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Front matter; Chapter 1; Chapter 2; Chapter 3; Chapter 4; Chapter 5; Chapter 6; Chapter 7; Chapter 8; Chapter 9; Chapter 10; Glossary; References; Author Index; Subject Index; About the Authors
Record Nr. UNINA-9910454510403321
Johnson Robert L  
New York, : Guilford Publications, 2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Assessing Performance [[electronic resource] ] : Designing, Scoring, and Validating Performance Tasks
Assessing Performance [[electronic resource] ] : Designing, Scoring, and Validating Performance Tasks
Autore Johnson Robert L
Pubbl/distr/stampa New York, : Guilford Publications, 2008
Descrizione fisica 1 online resource (368 p.)
Disciplina 150.287
658.3/125
Altri autori (Persone) PennyJames A
GordonBelita
Soggetto topico Employees
Employees - Rating of
Educational evaluation - Evaluation
Performance
Commerce
Business & Economics
Marketing & Sales
ISBN 1-281-96336-4
9786611963361
1-60623-079-4
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Front matter; Chapter 1; Chapter 2; Chapter 3; Chapter 4; Chapter 5; Chapter 6; Chapter 7; Chapter 8; Chapter 9; Chapter 10; Glossary; References; Author Index; Subject Index; About the Authors
Record Nr. UNINA-9910782785603321
Johnson Robert L  
New York, : Guilford Publications, 2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui

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