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Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance / / Florence M. Stone
| Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance / / Florence M. Stone |
| Autore | Stone Florence M |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | New York, : American Management Association, c2007 |
| Descrizione fisica | 1 online resource (238 pages) |
| Disciplina | 658.3/124 |
| Soggetto topico |
Mentoring in business
Employees - Coaching of Employees - Counseling of Employees - Training of |
| ISBN |
0-8144-2035-4
0-8144-2387-6 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader. |
| Altri titoli varianti | Coaching, counseling and mentoring |
| Record Nr. | UNINA-9910821461203321 |
Stone Florence M
|
||
| New York, : American Management Association, c2007 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The Completely Revised Handbook of Coaching [[electronic resource] ] : A Developmental Approach
| The Completely Revised Handbook of Coaching [[electronic resource] ] : A Developmental Approach |
| Autore | McLean Pamela |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Chichester, : Wiley, 2012 |
| Descrizione fisica | 1 online resource (289 p.) |
| Disciplina |
658.3
658.3124 |
| Collana | The Jossey-Bass business and management series The completely revised Handbook of coaching |
| Soggetto topico |
BUSINESS & ECONOMICS / Management
Employees - Coaching of Employees -- Coaching of -- Handbooks, manuals, etc Employees - Counseling of Employees -- Counseling of -- Handbooks, manuals, etc Mentoring in business Mentoring in business -- Handbooks, manuals, etc Personnel management Personnel management -- Handbooks, manuals, etc Commerce Business & Economics Marketing & Sales |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-118-23507-X
1-282-24191-5 9786613813039 1-118-22061-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
The Completely Revised Handbook of Coaching: A Developmental Approach; Contents; Foreword; Preface; Acknowledgments; The Author; Part One: An Introduction to Coaching; 1: The Evolution of Coaching; A Brief Examination of Early Work in Coaching; Early Conceptions of Coaching and Links to Mentoring; From Nascent to Mainstream; Individual Biases to Substantive Research; Coaching Is Coaching Is Coaching; or Is It?; From Corrective to Developmental; Accountability Matters; Market Realities; What remains the same?; 2: The Future of Coaching; Broad Agreement on Theories and Concepts
Commitment to Continual Cultivation of Self as CoachA Reliable Coaching Methodology; A Developmental and Holistic Perspective on the Client's Life; Tracking Results; Dominant Coaching Arenas; Conscientious Commitment to the Journey to Mastery; Part Two: Self as Coach; 3: Self as Coach: An Introduction; 4: Building Capacity as a Coach; The Origins of Self as Coach; Cultivating the Self-as-Coach Domain; What Self as Coach Entails; Presence; Empathic Stance; Range of Feelings; Boundary Awareness; Somatic Awareness; Courage to Challenge; Common Self-as-Coach Challenges for the Coach Uneasy with Conflict (Courage to Challenge)Uncomfortable Giving Feedback (Courage to Challenge); Fearful of Feelings (Range of Feelings); Unaware of Impact (Presence, Somatic Awareness); One Speed Only-Fast (Presence, Somatic Awareness); Caring Too Much (Boundary Awareness, Empathic Stance); Inner Judging (Presence); Deepening the Self-as-Coach Domain; Six Reflective Practices to Strengthen Self-as-Coach Capacity; Reflective Practices for Strengthening Presence; Reflective Practices for Empathy Building; Reflective Practices for Deepening Range of Feelings Reflective Practices for Cultivating Boundary AwarenessReflective Practices for Cultivating a Somatic Awareness; Reflective Practices for Courage to Challenge; 5: Leading from Behind; A Closer Look at How Change Happens; Transactional Analysis Paradigm; Lewin's Force Field Analysis; Coaching for Lasting Change; Part Three: Theories Informing the Essentials of Coaching; 6: Theories: An Introduction; 7: Theories Supporting the Self-as-Coach Domain; Theoretical Foundations for Self as Coach; Johari Window; Emotional Intelligence; Reflection-in-Action; Analytical Theories in Psychology Sigmund FreudAlfred Adler; Carl Gustav Jung; Erik H. Erikson; Contemporary Theories in Psychology; Gestalt Theory; Transactional Analysis Theory; Family Systems Theory; Field of Adult Development; Bernice Neugarten; Daniel Levinson; Robert Kegan; Carol Gilligan; 8: Theories Supporting the Coaching Methodology Domain; The Working Alliance; Change Theory; Kurt Lewin; Robert Kegan and Lisa Lahey; Richard Boyatzis; Rick Mauer; Doug Silsbee; Systems Thinking; Homeostasis; Triangulation; Family Roles; The Interactional Force Field; Outcome Research; Ethics in Coaching 9: Theories Supporting Skill-Based Competencies |
| Record Nr. | UNINA-9910462271303321 |
|
McLean Pamela
|
||
| Chichester, : Wiley, 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The Completely Revised Handbook of Coaching [[electronic resource] ] : A Developmental Approach
| The Completely Revised Handbook of Coaching [[electronic resource] ] : A Developmental Approach |
| Autore | McLean Pamela |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Chichester, : Wiley, 2012 |
| Descrizione fisica | 1 online resource (289 p.) |
| Disciplina |
658.3
658.3124 |
| Collana | The Jossey-Bass business and management series The completely revised Handbook of coaching |
| Soggetto topico |
BUSINESS & ECONOMICS / Management
Employees - Coaching of Employees -- Coaching of -- Handbooks, manuals, etc Employees - Counseling of Employees -- Counseling of -- Handbooks, manuals, etc Mentoring in business Mentoring in business -- Handbooks, manuals, etc Personnel management Personnel management -- Handbooks, manuals, etc Commerce Business & Economics Marketing & Sales |
| ISBN |
1-118-23507-X
1-282-24191-5 9786613813039 1-118-22061-7 |
| Classificazione | BUS041000 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
The Completely Revised Handbook of Coaching: A Developmental Approach; Contents; Foreword; Preface; Acknowledgments; The Author; Part One: An Introduction to Coaching; 1: The Evolution of Coaching; A Brief Examination of Early Work in Coaching; Early Conceptions of Coaching and Links to Mentoring; From Nascent to Mainstream; Individual Biases to Substantive Research; Coaching Is Coaching Is Coaching; or Is It?; From Corrective to Developmental; Accountability Matters; Market Realities; What remains the same?; 2: The Future of Coaching; Broad Agreement on Theories and Concepts
Commitment to Continual Cultivation of Self as CoachA Reliable Coaching Methodology; A Developmental and Holistic Perspective on the Client's Life; Tracking Results; Dominant Coaching Arenas; Conscientious Commitment to the Journey to Mastery; Part Two: Self as Coach; 3: Self as Coach: An Introduction; 4: Building Capacity as a Coach; The Origins of Self as Coach; Cultivating the Self-as-Coach Domain; What Self as Coach Entails; Presence; Empathic Stance; Range of Feelings; Boundary Awareness; Somatic Awareness; Courage to Challenge; Common Self-as-Coach Challenges for the Coach Uneasy with Conflict (Courage to Challenge)Uncomfortable Giving Feedback (Courage to Challenge); Fearful of Feelings (Range of Feelings); Unaware of Impact (Presence, Somatic Awareness); One Speed Only-Fast (Presence, Somatic Awareness); Caring Too Much (Boundary Awareness, Empathic Stance); Inner Judging (Presence); Deepening the Self-as-Coach Domain; Six Reflective Practices to Strengthen Self-as-Coach Capacity; Reflective Practices for Strengthening Presence; Reflective Practices for Empathy Building; Reflective Practices for Deepening Range of Feelings Reflective Practices for Cultivating Boundary AwarenessReflective Practices for Cultivating a Somatic Awareness; Reflective Practices for Courage to Challenge; 5: Leading from Behind; A Closer Look at How Change Happens; Transactional Analysis Paradigm; Lewin's Force Field Analysis; Coaching for Lasting Change; Part Three: Theories Informing the Essentials of Coaching; 6: Theories: An Introduction; 7: Theories Supporting the Self-as-Coach Domain; Theoretical Foundations for Self as Coach; Johari Window; Emotional Intelligence; Reflection-in-Action; Analytical Theories in Psychology Sigmund FreudAlfred Adler; Carl Gustav Jung; Erik H. Erikson; Contemporary Theories in Psychology; Gestalt Theory; Transactional Analysis Theory; Family Systems Theory; Field of Adult Development; Bernice Neugarten; Daniel Levinson; Robert Kegan; Carol Gilligan; 8: Theories Supporting the Coaching Methodology Domain; The Working Alliance; Change Theory; Kurt Lewin; Robert Kegan and Lisa Lahey; Richard Boyatzis; Rick Mauer; Doug Silsbee; Systems Thinking; Homeostasis; Triangulation; Family Roles; The Interactional Force Field; Outcome Research; Ethics in Coaching 9: Theories Supporting Skill-Based Competencies |
| Record Nr. | UNINA-9910790326503321 |
|
McLean Pamela
|
||
| Chichester, : Wiley, 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The Completely Revised Handbook of Coaching : A Developmental Approach
| The Completely Revised Handbook of Coaching : A Developmental Approach |
| Autore | McLean Pamela |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Chichester, : Wiley, 2012 |
| Descrizione fisica | 1 online resource (289 p.) |
| Disciplina |
658.3
658.3124 |
| Collana | The Jossey-Bass business and management series The completely revised Handbook of coaching |
| Soggetto topico |
BUSINESS & ECONOMICS / Management
Employees - Coaching of Employees -- Coaching of -- Handbooks, manuals, etc Employees - Counseling of Employees -- Counseling of -- Handbooks, manuals, etc Mentoring in business Mentoring in business -- Handbooks, manuals, etc Personnel management Personnel management -- Handbooks, manuals, etc Commerce Business & Economics Marketing & Sales |
| ISBN |
1-118-23507-X
1-282-24191-5 9786613813039 1-118-22061-7 |
| Classificazione | BUS041000 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
The Completely Revised Handbook of Coaching: A Developmental Approach; Contents; Foreword; Preface; Acknowledgments; The Author; Part One: An Introduction to Coaching; 1: The Evolution of Coaching; A Brief Examination of Early Work in Coaching; Early Conceptions of Coaching and Links to Mentoring; From Nascent to Mainstream; Individual Biases to Substantive Research; Coaching Is Coaching Is Coaching; or Is It?; From Corrective to Developmental; Accountability Matters; Market Realities; What remains the same?; 2: The Future of Coaching; Broad Agreement on Theories and Concepts
Commitment to Continual Cultivation of Self as CoachA Reliable Coaching Methodology; A Developmental and Holistic Perspective on the Client's Life; Tracking Results; Dominant Coaching Arenas; Conscientious Commitment to the Journey to Mastery; Part Two: Self as Coach; 3: Self as Coach: An Introduction; 4: Building Capacity as a Coach; The Origins of Self as Coach; Cultivating the Self-as-Coach Domain; What Self as Coach Entails; Presence; Empathic Stance; Range of Feelings; Boundary Awareness; Somatic Awareness; Courage to Challenge; Common Self-as-Coach Challenges for the Coach Uneasy with Conflict (Courage to Challenge)Uncomfortable Giving Feedback (Courage to Challenge); Fearful of Feelings (Range of Feelings); Unaware of Impact (Presence, Somatic Awareness); One Speed Only-Fast (Presence, Somatic Awareness); Caring Too Much (Boundary Awareness, Empathic Stance); Inner Judging (Presence); Deepening the Self-as-Coach Domain; Six Reflective Practices to Strengthen Self-as-Coach Capacity; Reflective Practices for Strengthening Presence; Reflective Practices for Empathy Building; Reflective Practices for Deepening Range of Feelings Reflective Practices for Cultivating Boundary AwarenessReflective Practices for Cultivating a Somatic Awareness; Reflective Practices for Courage to Challenge; 5: Leading from Behind; A Closer Look at How Change Happens; Transactional Analysis Paradigm; Lewin's Force Field Analysis; Coaching for Lasting Change; Part Three: Theories Informing the Essentials of Coaching; 6: Theories: An Introduction; 7: Theories Supporting the Self-as-Coach Domain; Theoretical Foundations for Self as Coach; Johari Window; Emotional Intelligence; Reflection-in-Action; Analytical Theories in Psychology Sigmund FreudAlfred Adler; Carl Gustav Jung; Erik H. Erikson; Contemporary Theories in Psychology; Gestalt Theory; Transactional Analysis Theory; Family Systems Theory; Field of Adult Development; Bernice Neugarten; Daniel Levinson; Robert Kegan; Carol Gilligan; 8: Theories Supporting the Coaching Methodology Domain; The Working Alliance; Change Theory; Kurt Lewin; Robert Kegan and Lisa Lahey; Richard Boyatzis; Rick Mauer; Doug Silsbee; Systems Thinking; Homeostasis; Triangulation; Family Roles; The Interactional Force Field; Outcome Research; Ethics in Coaching 9: Theories Supporting Skill-Based Competencies |
| Record Nr. | UNINA-9910819709303321 |
|
McLean Pamela
|
||
| Chichester, : Wiley, 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Coping with workplace change [[electronic resource] ] : dealing with loss and grief / / J. Shep Jeffreys
| Coping with workplace change [[electronic resource] ] : dealing with loss and grief / / J. Shep Jeffreys |
| Autore | Jeffreys J. Shep (John Shep) |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications, c1995 |
| Descrizione fisica | 1 online resource (94 p.) |
| Disciplina | 658.3/85 |
| Collana | A Fifty-Minute series book |
| Soggetto topico |
Employees - Counseling of
Organizational change - Psychological aspects Employees - Dismissal of - Psychological aspects Adjustment (Psychology) |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4175-2183-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""ABOUT THE AUTHOR""; ""PREFACE""; ""CONTENTS""; ""ACKNOWLEDGMENTS""; ""INTRODUCTION""; ""Common Myths""; ""Basic Principles""; ""PART I Understanding the Origin and Impact of Organizational Change""; ""REALITIES OF WORKPLACE CHANGE""; ""Statistics=People""; ""Change!""; ""THE HEARTBREAK OF MERGER AND REORGANIZATION""; ""Cases in Point""; ""CORPORATE EVOLUTION AND WORKPLACE CHANGE""; ""A Model for Understanding and Coping with Workplace Change, Loss and Grief""; ""1. Volcanic Eruption""; ""2. Workplace Change""; ""3. Employee Loss""; ""4. Grief Reaction""
""5. Grief Process""""6. Healing/Growth""; ""PART II What You Need to Know About Grief""; ""WHY ALL LOSS IS DEATH-LIKE""; ""ATTACHMENT BONDING AND LOSS""; ""THREE CONDITIONS OF GRIEF""; ""UNDERSTANDING EMPLOYEES� FEELINGS""; ""Anger""; ""Pain""; ""Fear""; ""Guilt""; ""Shame""; ""GRIEF REACTIONS TO CHANGE-LOSS""; ""UNDERSTANDING ATTITUDES AND BEHAVIORS""; ""GRIEF REACTIONS AFFECT PRODUCTIVITY""; ""Review""; ""PART III The Process of Grief""; ""WHAT IS GRIEF?""; ""Grief: A Definition""; ""Different Tears for Different Folks""; ""1. Personality and Past Loss History"" ""2. Nature of the Current Loss""""3. Support During the Grief Process""; ""THE POSITIVE EFFECT OF ANTICIPATORY GRIEF""; ""BOWLBY�S BASIC PHASES OF LOSS AND MOURNING""; ""Implications for the Workforce""; ""KÜBLER-ROSS STAGES OF LOSS""; ""Stage I�Denial""; ""Stage II�Anger""; ""Stage III�Bargaining""; ""Stage IV�Depression""; ""Stage V�Acceptance""; ""HOW THE OLD PAIN GOT THERE AND WHERE IT GOES""; ""The Unfinished Business Model""; ""1. Developmental Loss""; ""2. Breaking of Actual Bonds""; ""3. Threat of Loss""; ""THE COST OF STORING OLD PAIN""; ""Review"" ""PART IV Helping Employees Cope with Workplace Change-Loss Grief""""UNDERSTANDING THE TASKS OF MOURNING""; ""Task I: Accepting the Reality of the Loss""; ""How to Help with Task I""; ""Task II: Reaching the Pain and Other Feelings of Grief""; ""How to Help with Task II""; ""Task III: Make the Needed Changes for a New Work Situation""; ""How to Help with Task III""; ""Task IV: Develop a New Group Identity and Make New Bonds""; ""How to Help with Task IV""; ""HELPING PEOPLE HEAL BY LISTENING""; ""Five Steps to Helpful Listening""; ""STEP 1 Show interest nonverbally."" ""STEP 2 Show interest verbally.""""STEP 3 Open the conversational door.""; ""STEP 4 Rephrase the speaker�s content. (Listen for meaning!)""; ""STEP 5 Say what the listener feels. (Listen for feeling!)""; ""Suggested Helpful Listening Responses""; ""HELPING AN EMPLOYEE IN A GRIEF REACTION""; ""General Suggestions""; ""What to Avoid""; ""QUICK TIPS FOR HELPING""; ""PREPARING FOR THE EFFECTS OF WORKPLACE CHANGE""; ""Ten Commandments for Organizations Coping with Workplace Change""; ""Review""; ""Suggested Half-Day Employee Grief Support Workshop"" ""WORKPLACE GRIEF: THE ASSETS AND LIABILITIES"" |
| Record Nr. | UNINA-9910455644003321 |
|
Jeffreys J. Shep (John Shep)
|
||
| Menlo Park, Calif., : Crisp Publications, c1995 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Coping with workplace change [[electronic resource] ] : dealing with loss and grief / / J. Shep Jeffreys
| Coping with workplace change [[electronic resource] ] : dealing with loss and grief / / J. Shep Jeffreys |
| Autore | Jeffreys J. Shep (John Shep) |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications, c1995 |
| Descrizione fisica | 1 online resource (94 p.) |
| Disciplina | 658.3/85 |
| Collana | A Fifty-Minute series book |
| Soggetto topico |
Employees - Counseling of
Organizational change - Psychological aspects Employees - Dismissal of - Psychological aspects Adjustment (Psychology) |
| ISBN | 1-4175-2183-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""ABOUT THE AUTHOR""; ""PREFACE""; ""CONTENTS""; ""ACKNOWLEDGMENTS""; ""INTRODUCTION""; ""Common Myths""; ""Basic Principles""; ""PART I Understanding the Origin and Impact of Organizational Change""; ""REALITIES OF WORKPLACE CHANGE""; ""Statistics=People""; ""Change!""; ""THE HEARTBREAK OF MERGER AND REORGANIZATION""; ""Cases in Point""; ""CORPORATE EVOLUTION AND WORKPLACE CHANGE""; ""A Model for Understanding and Coping with Workplace Change, Loss and Grief""; ""1. Volcanic Eruption""; ""2. Workplace Change""; ""3. Employee Loss""; ""4. Grief Reaction""
""5. Grief Process""""6. Healing/Growth""; ""PART II What You Need to Know About Grief""; ""WHY ALL LOSS IS DEATH-LIKE""; ""ATTACHMENT BONDING AND LOSS""; ""THREE CONDITIONS OF GRIEF""; ""UNDERSTANDING EMPLOYEES� FEELINGS""; ""Anger""; ""Pain""; ""Fear""; ""Guilt""; ""Shame""; ""GRIEF REACTIONS TO CHANGE-LOSS""; ""UNDERSTANDING ATTITUDES AND BEHAVIORS""; ""GRIEF REACTIONS AFFECT PRODUCTIVITY""; ""Review""; ""PART III The Process of Grief""; ""WHAT IS GRIEF?""; ""Grief: A Definition""; ""Different Tears for Different Folks""; ""1. Personality and Past Loss History"" ""2. Nature of the Current Loss""""3. Support During the Grief Process""; ""THE POSITIVE EFFECT OF ANTICIPATORY GRIEF""; ""BOWLBY�S BASIC PHASES OF LOSS AND MOURNING""; ""Implications for the Workforce""; ""KÜBLER-ROSS STAGES OF LOSS""; ""Stage I�Denial""; ""Stage II�Anger""; ""Stage III�Bargaining""; ""Stage IV�Depression""; ""Stage V�Acceptance""; ""HOW THE OLD PAIN GOT THERE AND WHERE IT GOES""; ""The Unfinished Business Model""; ""1. Developmental Loss""; ""2. Breaking of Actual Bonds""; ""3. Threat of Loss""; ""THE COST OF STORING OLD PAIN""; ""Review"" ""PART IV Helping Employees Cope with Workplace Change-Loss Grief""""UNDERSTANDING THE TASKS OF MOURNING""; ""Task I: Accepting the Reality of the Loss""; ""How to Help with Task I""; ""Task II: Reaching the Pain and Other Feelings of Grief""; ""How to Help with Task II""; ""Task III: Make the Needed Changes for a New Work Situation""; ""How to Help with Task III""; ""Task IV: Develop a New Group Identity and Make New Bonds""; ""How to Help with Task IV""; ""HELPING PEOPLE HEAL BY LISTENING""; ""Five Steps to Helpful Listening""; ""STEP 1 Show interest nonverbally."" ""STEP 2 Show interest verbally.""""STEP 3 Open the conversational door.""; ""STEP 4 Rephrase the speaker�s content. (Listen for meaning!)""; ""STEP 5 Say what the listener feels. (Listen for feeling!)""; ""Suggested Helpful Listening Responses""; ""HELPING AN EMPLOYEE IN A GRIEF REACTION""; ""General Suggestions""; ""What to Avoid""; ""QUICK TIPS FOR HELPING""; ""PREPARING FOR THE EFFECTS OF WORKPLACE CHANGE""; ""Ten Commandments for Organizations Coping with Workplace Change""; ""Review""; ""Suggested Half-Day Employee Grief Support Workshop"" ""WORKPLACE GRIEF: THE ASSETS AND LIABILITIES"" |
| Record Nr. | UNINA-9910780453003321 |
|
Jeffreys J. Shep (John Shep)
|
||
| Menlo Park, Calif., : Crisp Publications, c1995 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Coping with workplace change : dealing with loss and grief / / J. Shep Jeffreys
| Coping with workplace change : dealing with loss and grief / / J. Shep Jeffreys |
| Autore | Jeffreys J. Shep (John Shep) |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications, c1995 |
| Descrizione fisica | 1 online resource (94 p.) |
| Disciplina | 658.3/85 |
| Collana | A Fifty-Minute series book |
| Soggetto topico |
Employees - Counseling of
Organizational change - Psychological aspects Employees - Dismissal of - Psychological aspects Adjustment (Psychology) |
| ISBN | 1-4175-2183-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""ABOUT THE AUTHOR""; ""PREFACE""; ""CONTENTS""; ""ACKNOWLEDGMENTS""; ""INTRODUCTION""; ""Common Myths""; ""Basic Principles""; ""PART I Understanding the Origin and Impact of Organizational Change""; ""REALITIES OF WORKPLACE CHANGE""; ""Statistics=People""; ""Change!""; ""THE HEARTBREAK OF MERGER AND REORGANIZATION""; ""Cases in Point""; ""CORPORATE EVOLUTION AND WORKPLACE CHANGE""; ""A Model for Understanding and Coping with Workplace Change, Loss and Grief""; ""1. Volcanic Eruption""; ""2. Workplace Change""; ""3. Employee Loss""; ""4. Grief Reaction""
""5. Grief Process""""6. Healing/Growth""; ""PART II What You Need to Know About Grief""; ""WHY ALL LOSS IS DEATH-LIKE""; ""ATTACHMENT BONDING AND LOSS""; ""THREE CONDITIONS OF GRIEF""; ""UNDERSTANDING EMPLOYEES� FEELINGS""; ""Anger""; ""Pain""; ""Fear""; ""Guilt""; ""Shame""; ""GRIEF REACTIONS TO CHANGE-LOSS""; ""UNDERSTANDING ATTITUDES AND BEHAVIORS""; ""GRIEF REACTIONS AFFECT PRODUCTIVITY""; ""Review""; ""PART III The Process of Grief""; ""WHAT IS GRIEF?""; ""Grief: A Definition""; ""Different Tears for Different Folks""; ""1. Personality and Past Loss History"" ""2. Nature of the Current Loss""""3. Support During the Grief Process""; ""THE POSITIVE EFFECT OF ANTICIPATORY GRIEF""; ""BOWLBY�S BASIC PHASES OF LOSS AND MOURNING""; ""Implications for the Workforce""; ""KÜBLER-ROSS STAGES OF LOSS""; ""Stage I�Denial""; ""Stage II�Anger""; ""Stage III�Bargaining""; ""Stage IV�Depression""; ""Stage V�Acceptance""; ""HOW THE OLD PAIN GOT THERE AND WHERE IT GOES""; ""The Unfinished Business Model""; ""1. Developmental Loss""; ""2. Breaking of Actual Bonds""; ""3. Threat of Loss""; ""THE COST OF STORING OLD PAIN""; ""Review"" ""PART IV Helping Employees Cope with Workplace Change-Loss Grief""""UNDERSTANDING THE TASKS OF MOURNING""; ""Task I: Accepting the Reality of the Loss""; ""How to Help with Task I""; ""Task II: Reaching the Pain and Other Feelings of Grief""; ""How to Help with Task II""; ""Task III: Make the Needed Changes for a New Work Situation""; ""How to Help with Task III""; ""Task IV: Develop a New Group Identity and Make New Bonds""; ""How to Help with Task IV""; ""HELPING PEOPLE HEAL BY LISTENING""; ""Five Steps to Helpful Listening""; ""STEP 1 Show interest nonverbally."" ""STEP 2 Show interest verbally.""""STEP 3 Open the conversational door.""; ""STEP 4 Rephrase the speaker�s content. (Listen for meaning!)""; ""STEP 5 Say what the listener feels. (Listen for feeling!)""; ""Suggested Helpful Listening Responses""; ""HELPING AN EMPLOYEE IN A GRIEF REACTION""; ""General Suggestions""; ""What to Avoid""; ""QUICK TIPS FOR HELPING""; ""PREPARING FOR THE EFFECTS OF WORKPLACE CHANGE""; ""Ten Commandments for Organizations Coping with Workplace Change""; ""Review""; ""Suggested Half-Day Employee Grief Support Workshop"" ""WORKPLACE GRIEF: THE ASSETS AND LIABILITIES"" |
| Record Nr. | UNINA-9910827748603321 |
|
Jeffreys J. Shep (John Shep)
|
||
| Menlo Park, Calif., : Crisp Publications, c1995 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Counselling in the workplace [[electronic resource] /] / Adrian Coles
| Counselling in the workplace [[electronic resource] /] / Adrian Coles |
| Autore | Coles Adrian <1962-> |
| Pubbl/distr/stampa | Maidenhead, England, : Open University Press, 2004 |
| Descrizione fisica | 1 online resource (168 p.) |
| Disciplina | 658.385 |
| Collana | Counselling in context |
| Soggetto topico |
Employees - Counseling of
Employees - Counseling of - Great Britain |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-280-95104-4
9786610951048 0-335-22456-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover; Half Title; Tile; Copyright; Dediaction; Contents; Series editors' preface; Preface; Acknowledgements; Chapter 01; Chapter 02; Chapter 03; Chapter 04; Chapter 05; Chapter 06; Appendix I; Appendix II; References; Index |
| Record Nr. | UNINA-9910457279303321 |
|
Coles Adrian <1962->
|
||
| Maidenhead, England, : Open University Press, 2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Employee counselling today
| Employee counselling today |
| Pubbl/distr/stampa | Bradford, West Yorkshire, England, : MCB University Press |
| Descrizione fisica | 1 online resource |
| Disciplina | 658.3/85/05 |
| Soggetto topico |
Employees - Counseling of
Counseling Personnel Management |
| Soggetto genere / forma |
Periodical
Periodicals. |
| ISSN | 2054-5614 |
| Formato | Materiale a stampa |
| Livello bibliografico | Periodico |
| Lingua di pubblicazione | eng |
| Record Nr. | UNISA-996398438003316 |
| Bradford, West Yorkshire, England, : MCB University Press | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
Employee counselling today
| Employee counselling today |
| Pubbl/distr/stampa | Bradford, West Yorkshire, England, : MCB University Press |
| Descrizione fisica | 1 online resource |
| Disciplina | 658.3/85/05 |
| Soggetto topico |
Employees - Counseling of
Counseling Personnel Management |
| Soggetto genere / forma |
Periodical
Periodicals. |
| ISSN | 2054-5614 |
| Formato | Materiale a stampa |
| Livello bibliografico | Periodico |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910869894103321 |
| Bradford, West Yorkshire, England, : MCB University Press | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
