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Applied EI [[electronic resource] ] : the importance of attitudes in developing emotional intelligence / / Tim Sparrow and Amanda Knight
| Applied EI [[electronic resource] ] : the importance of attitudes in developing emotional intelligence / / Tim Sparrow and Amanda Knight |
| Autore | Sparrow Tim |
| Pubbl/distr/stampa | Chichester, West Sussex, England ; ; San Francisco, CA, : Jossey-Bass, c2006 |
| Descrizione fisica | 1 online resource (330 p.) |
| Disciplina |
658.382
658.4092 |
| Altri autori (Persone) | KnightAmanda <1964-> |
| Soggetto topico |
Employees - Coaching of
Emotional intelligence - Study and teaching Attitude (Psychology) Adaptability (Psychology) Management - Psychological aspects |
| Soggetto genere / forma | Electronic books. |
| ISBN |
0-470-68751-7
1-119-20897-1 1-280-64889-9 9786610648894 0-470-03484-X |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; Who this book is for; Introduction; Acknowledgements; 1: Why EI now?; 2: IQ and EI; 3: What is Applied EI?; 4: The vital importance of attitude; 5: Optimising personal performance; 6: Measuring our personal EI; 7: Kind regards; 8: Facilitating EI development 1 - "Meeting"; 9: Body awareness; 10: Facilitating EI development 2 - "Being with"; 11: Managing oneself; 12: The art of relationship management; 13: Knowing oneself; 14: The emotionally intelligent organisation; 15: EI in leadership; 16: EI for teams; 17: Assessing EI; 18: The EI practitioner
Appendix: Contact informationThe CAEI; The CAEI's strategic partners; Further reading; Index |
| Record Nr. | UNINA-9910143674303321 |
Sparrow Tim
|
||
| Chichester, West Sussex, England ; ; San Francisco, CA, : Jossey-Bass, c2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Applied EI [[electronic resource] ] : the importance of attitudes in developing emotional intelligence / / Tim Sparrow and Amanda Knight
| Applied EI [[electronic resource] ] : the importance of attitudes in developing emotional intelligence / / Tim Sparrow and Amanda Knight |
| Autore | Sparrow Tim |
| Pubbl/distr/stampa | Chichester, West Sussex, England ; ; San Francisco, CA, : Jossey-Bass, c2006 |
| Descrizione fisica | 1 online resource (330 p.) |
| Disciplina |
658.382
658.4092 |
| Altri autori (Persone) | KnightAmanda <1964-> |
| Soggetto topico |
Employees - Coaching of
Emotional intelligence - Study and teaching Attitude (Psychology) Adaptability (Psychology) Management - Psychological aspects |
| ISBN |
0-470-68751-7
1-119-20897-1 1-280-64889-9 9786610648894 0-470-03484-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; Who this book is for; Introduction; Acknowledgements; 1: Why EI now?; 2: IQ and EI; 3: What is Applied EI?; 4: The vital importance of attitude; 5: Optimising personal performance; 6: Measuring our personal EI; 7: Kind regards; 8: Facilitating EI development 1 - "Meeting"; 9: Body awareness; 10: Facilitating EI development 2 - "Being with"; 11: Managing oneself; 12: The art of relationship management; 13: Knowing oneself; 14: The emotionally intelligent organisation; 15: EI in leadership; 16: EI for teams; 17: Assessing EI; 18: The EI practitioner
Appendix: Contact informationThe CAEI; The CAEI's strategic partners; Further reading; Index |
| Record Nr. | UNISA-996211218703316 |
|
Sparrow Tim
|
||
| Chichester, West Sussex, England ; ; San Francisco, CA, : Jossey-Bass, c2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
Applied EI [[electronic resource] ] : the importance of attitudes in developing emotional intelligence / / Tim Sparrow and Amanda Knight
| Applied EI [[electronic resource] ] : the importance of attitudes in developing emotional intelligence / / Tim Sparrow and Amanda Knight |
| Autore | Sparrow Tim |
| Pubbl/distr/stampa | Chichester, West Sussex, England ; ; San Francisco, CA, : Jossey-Bass, c2006 |
| Descrizione fisica | 1 online resource (330 p.) |
| Disciplina |
658.382
658.4092 |
| Altri autori (Persone) | KnightAmanda <1964-> |
| Soggetto topico |
Employees - Coaching of
Emotional intelligence - Study and teaching Attitude (Psychology) Adaptability (Psychology) Management - Psychological aspects |
| ISBN |
0-470-68751-7
1-119-20897-1 1-280-64889-9 9786610648894 0-470-03484-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; Who this book is for; Introduction; Acknowledgements; 1: Why EI now?; 2: IQ and EI; 3: What is Applied EI?; 4: The vital importance of attitude; 5: Optimising personal performance; 6: Measuring our personal EI; 7: Kind regards; 8: Facilitating EI development 1 - "Meeting"; 9: Body awareness; 10: Facilitating EI development 2 - "Being with"; 11: Managing oneself; 12: The art of relationship management; 13: Knowing oneself; 14: The emotionally intelligent organisation; 15: EI in leadership; 16: EI for teams; 17: Assessing EI; 18: The EI practitioner
Appendix: Contact informationThe CAEI; The CAEI's strategic partners; Further reading; Index |
| Record Nr. | UNINA-9910831081403321 |
|
Sparrow Tim
|
||
| Chichester, West Sussex, England ; ; San Francisco, CA, : Jossey-Bass, c2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Applied EI : the importance of attitudes in developing emotional intelligence / / Tim Sparrow and Amanda Knight
| Applied EI : the importance of attitudes in developing emotional intelligence / / Tim Sparrow and Amanda Knight |
| Autore | Sparrow Tim |
| Pubbl/distr/stampa | Chichester, West Sussex, England ; ; San Francisco, CA, : Jossey-Bass, c2006 |
| Descrizione fisica | 1 online resource (330 p.) |
| Disciplina |
658.382
658.4092 |
| Altri autori (Persone) | KnightAmanda <1964-> |
| Soggetto topico |
Employees - Coaching of
Emotional intelligence - Study and teaching Attitude (Psychology) Adaptability (Psychology) Management - Psychological aspects |
| ISBN |
0-470-68751-7
1-119-20897-1 1-280-64889-9 9786610648894 0-470-03484-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; Who this book is for; Introduction; Acknowledgements; 1: Why EI now?; 2: IQ and EI; 3: What is Applied EI?; 4: The vital importance of attitude; 5: Optimising personal performance; 6: Measuring our personal EI; 7: Kind regards; 8: Facilitating EI development 1 - "Meeting"; 9: Body awareness; 10: Facilitating EI development 2 - "Being with"; 11: Managing oneself; 12: The art of relationship management; 13: Knowing oneself; 14: The emotionally intelligent organisation; 15: EI in leadership; 16: EI for teams; 17: Assessing EI; 18: The EI practitioner
Appendix: Contact informationThe CAEI; The CAEI's strategic partners; Further reading; Index |
| Altri titoli varianti |
Applied E.I.
Applied emotional intelligence |
| Record Nr. | UNINA-9910877749403321 |
|
Sparrow Tim
|
||
| Chichester, West Sussex, England ; ; San Francisco, CA, : Jossey-Bass, c2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The Art of Scrum [[electronic resource] ] : How Scrum Masters Bind Dev Teams and Unleash Agility / / by Dave McKenna
| The Art of Scrum [[electronic resource] ] : How Scrum Masters Bind Dev Teams and Unleash Agility / / by Dave McKenna |
| Autore | McKenna Dave |
| Edizione | [1st ed. 2016.] |
| Pubbl/distr/stampa | Berkeley, CA : , : Apress : , : Imprint : Apress, , 2016 |
| Descrizione fisica | 1 online resource (XVI, 218 p. 38 illus., 12 illus. in color.) |
| Disciplina | 658.404 |
| Soggetto topico |
Project management
Software engineering Employees - Coaching of Computers Management information systems Management Industrial management Project Management Software Engineering Coaching The Computing Profession Software Management Innovation/Technology Management |
| ISBN | 9781484222775 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Part I: Scrum: Overview -- Chapter 1: Agile Principles -- Chapter 2: The Scrum Framework -- Chapter 3: Agile Roles -- Chapter 4: Scrum Team Structures -- Chapter 5: Scrum Ceremonies and Artifacts -- Part II: Scrum: The Scrum Master’s Perspective -- Chapter 6: The Scrum Master’s Responsibilities and Core Functions -- Chapter 7: The Scrum Master’s Interaction with Other Roles -- Part III: The Scrum Master’s Skill Sets -- Chapter 8: Soft Skills of the Scrum Master -- Chapter 9: Technical Skills of the Scrum Master -- Chapter 10: Contingency Skills of the Scrum Master -- Chapter 11: Putting It All Together. |
| Record Nr. | UNINA-9910149432803321 |
|
McKenna Dave
|
||
| Berkeley, CA : , : Apress : , : Imprint : Apress, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Brilliant coaching : how to be a brilliant coach in your workplace / / Julie Starr
| Brilliant coaching : how to be a brilliant coach in your workplace / / Julie Starr |
| Autore | Starr Julie |
| Edizione | [Third edition.] |
| Pubbl/distr/stampa | Harlow, England : , : Pearson, , [2017] |
| Descrizione fisica | 1 online resource (228 pages) |
| Disciplina | 658.3124 |
| Soggetto topico | Employees - Coaching of |
| ISBN | 1-292-13908-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Intro -- Cover -- Half Title Page -- Title Page -- Copyright Page -- Contents -- Acknowledgements -- About the author -- Introduction -- part 1 Awareness -- 1 What is coaching? -- 2 Coaching as an enabler of engagement -- 3 What is the mindset of a coaching manager? -- 4 How does our ego limit our ability to coach? -- part 2 Ability -- 5 Building rapport or relationship -- 6 Focused listening -- 7 Effective questioning -- 8 A flexible style of influence -- 9 Constructive feedback -- part 3 Application -- 10 Off-line: when the individual has the topic or agenda -- 11 Off-line: when the manager has the topic or agenda -- 12 Off-line: when both the individual and the manager have things to discuss -- 13 On-line: Response Coaching -- part 4 Action -- 14 Take your learning forward -- Index. |
| Record Nr. | UNINA-9910164039703321 |
|
Starr Julie
|
||
| Harlow, England : , : Pearson, , [2017] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Brilliant coaching : how to be a brilliant coach in your workplace
| Brilliant coaching : how to be a brilliant coach in your workplace |
| Autore | Starr Julie |
| Edizione | [2nd edition] |
| Pubbl/distr/stampa | [Place of publication not identified], : Pearson Prentice Hall, 2012 |
| Descrizione fisica | 1 online resource (216 pages) |
| Disciplina | 658.3/124 |
| Soggetto topico |
Employees - Coaching of
Employee motivation Management Commerce Business & Economics Marketing & Sales |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover -- Brilliant Coaching -- Contents -- About the author -- Acknowledgements -- Introduction -- Part 1 Awareness -- What is coaching? -- What is the mindset of a coaching manager? -- How does our ego limit our ability to coach? -- Part 2 Ability -- Building rapport or relationship -- Focused listening -- Effective questioning -- A flexible style of influence -- Constructive feedback -- Part 3 Application -- Off-line: when the coachee has the topic or agenda -- Off-line: when the manager has the topic or agenda -- Off-line: when both the coachee and the manager have things to discuss -- On-line: Response Coaching -- Part 4 Action -- Taking your learning forward -- Index. |
| Record Nr. | UNINA-9910150204703321 |
|
Starr Julie
|
||
| [Place of publication not identified], : Pearson Prentice Hall, 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The business of excellence : building high-performance teams and organizations / / Justin Hughes
| The business of excellence : building high-performance teams and organizations / / Justin Hughes |
| Autore | Hughes Justin |
| Pubbl/distr/stampa | London, England : , : Bloomsbury Business, , 2016 |
| Descrizione fisica | 1 online resource (243 p.) |
| Disciplina | 658.4022 |
| Soggetto topico |
Teams in the workplace - Management
Employees - Coaching of Leadership |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4729-3024-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Half Title; Title; Copyright; Dedication; Contents; List of figures; Acknowledgements; Introduction; Chapter 1 The crux of the issue; Fly the plane; World-.class basics; Learning from experience; The crux of the issue; The problem; The solution; Chapter 2 Excellence -. it starts with you; Looking in the mirror; Setting the standard; The humility of high performers; Leave no stone unturned; Benchmarking (are you up for it?); But we're creative; Summary of key points; The foundations; Chapter 3 Team players for team games (People); Drivers of behaviour
You get the behaviour (performance) you train forYou get the behaviour (performance) you reward; Selection for the Red Arrows; The challenge for The Red Arrows; The selection process; The challenge for senior leadership teams; Team banking -. a case study; Developing the high-.performance team -. processes; Summary of key points; Chapter 4 Building the teams and organization you need (Capability); Britain's worst customer service company? (a hotly contended title!); Britain's best team?; Learning to be a fighter pilot; Putting the training to the test; Building the teams you need Building capability in the teamClarity; Alignment; Commitment; The Channel Tunnel -. a case study; Common approach; Communication; Empowerment; Summary of key points; Getting stuff done; Chapter 5 From desire to outcome (Delivery); 5A Plans and planning; Planning for success; Plans and planning; The right solution to the wrong problem; The mission planning process; Aim; Start at the end; Analysis; Threats; External threats; Environmental threats; Internal threats (weaknesses); Strengths; Tactics (where is the best opportunity for success?); Contingencies Upside down at 400mph: What's the plan?Stress testing the assumptions; The Red Team; Differential insight; Leading a planning team; Summary of key points; 5B Communicating the plan; Which guns did you mean?; The concept of briefing; The mechanics of briefing; Fighter pilot mission brief; Briefing -. case study; Summary of key points; 5C Execution; Friction and information overload; Priorities: What's the ball you can't afford to drop?; Recognizing overload; Execution and the art of decision-.making; Case study -. Marks and Spencer; History; Lessons; Conclusion; Summary of key points Chapter 6 Accelerating performance (Learning)An organization with a memory; The Donaldson report; The Francis report; Other sectors; A culture of learning; The debrief; What is a debrief?; A little bit of history; What a debrief isn't; Debrief behaviours; A quick health warning; Actor/.observer bias; Behaviour in practice; Running the debrief; Lead by example; Establish the parameters; Analyse the execution; Review the learning; Notify the learning; Implementation -. when and what; Knowledge management; Conclusion; Summary of key points; Other issues Chapter 7 Bringing others on the journey (Leadership) |
| Record Nr. | UNINA-9910511366403321 |
|
Hughes Justin
|
||
| London, England : , : Bloomsbury Business, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The business of excellence : building high-performance teams and organizations / / Justin Hughes
| The business of excellence : building high-performance teams and organizations / / Justin Hughes |
| Autore | Hughes Justin |
| Pubbl/distr/stampa | London, England : , : Bloomsbury Business, , 2016 |
| Descrizione fisica | 1 online resource (243 p.) |
| Disciplina | 658.4022 |
| Soggetto topico |
Teams in the workplace - Management
Employees - Coaching of Leadership |
| ISBN | 1-4729-3024-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Half Title; Title; Copyright; Dedication; Contents; List of figures; Acknowledgements; Introduction; Chapter 1 The crux of the issue; Fly the plane; World-.class basics; Learning from experience; The crux of the issue; The problem; The solution; Chapter 2 Excellence -. it starts with you; Looking in the mirror; Setting the standard; The humility of high performers; Leave no stone unturned; Benchmarking (are you up for it?); But we're creative; Summary of key points; The foundations; Chapter 3 Team players for team games (People); Drivers of behaviour
You get the behaviour (performance) you train forYou get the behaviour (performance) you reward; Selection for the Red Arrows; The challenge for The Red Arrows; The selection process; The challenge for senior leadership teams; Team banking -. a case study; Developing the high-.performance team -. processes; Summary of key points; Chapter 4 Building the teams and organization you need (Capability); Britain's worst customer service company? (a hotly contended title!); Britain's best team?; Learning to be a fighter pilot; Putting the training to the test; Building the teams you need Building capability in the teamClarity; Alignment; Commitment; The Channel Tunnel -. a case study; Common approach; Communication; Empowerment; Summary of key points; Getting stuff done; Chapter 5 From desire to outcome (Delivery); 5A Plans and planning; Planning for success; Plans and planning; The right solution to the wrong problem; The mission planning process; Aim; Start at the end; Analysis; Threats; External threats; Environmental threats; Internal threats (weaknesses); Strengths; Tactics (where is the best opportunity for success?); Contingencies Upside down at 400mph: What's the plan?Stress testing the assumptions; The Red Team; Differential insight; Leading a planning team; Summary of key points; 5B Communicating the plan; Which guns did you mean?; The concept of briefing; The mechanics of briefing; Fighter pilot mission brief; Briefing -. case study; Summary of key points; 5C Execution; Friction and information overload; Priorities: What's the ball you can't afford to drop?; Recognizing overload; Execution and the art of decision-.making; Case study -. Marks and Spencer; History; Lessons; Conclusion; Summary of key points Chapter 6 Accelerating performance (Learning)An organization with a memory; The Donaldson report; The Francis report; Other sectors; A culture of learning; The debrief; What is a debrief?; A little bit of history; What a debrief isn't; Debrief behaviours; A quick health warning; Actor/.observer bias; Behaviour in practice; Running the debrief; Lead by example; Establish the parameters; Analyse the execution; Review the learning; Notify the learning; Implementation -. when and what; Knowledge management; Conclusion; Summary of key points; Other issues Chapter 7 Bringing others on the journey (Leadership) |
| Record Nr. | UNINA-9910798566903321 |
|
Hughes Justin
|
||
| London, England : , : Bloomsbury Business, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The business of excellence : building high-performance teams and organizations / / Justin Hughes
| The business of excellence : building high-performance teams and organizations / / Justin Hughes |
| Autore | Hughes Justin |
| Pubbl/distr/stampa | London, England : , : Bloomsbury Business, , 2016 |
| Descrizione fisica | 1 online resource (243 p.) |
| Disciplina | 658.4022 |
| Soggetto topico |
Teams in the workplace - Management
Employees - Coaching of Leadership |
| ISBN | 1-4729-3024-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Half Title; Title; Copyright; Dedication; Contents; List of figures; Acknowledgements; Introduction; Chapter 1 The crux of the issue; Fly the plane; World-.class basics; Learning from experience; The crux of the issue; The problem; The solution; Chapter 2 Excellence -. it starts with you; Looking in the mirror; Setting the standard; The humility of high performers; Leave no stone unturned; Benchmarking (are you up for it?); But we're creative; Summary of key points; The foundations; Chapter 3 Team players for team games (People); Drivers of behaviour
You get the behaviour (performance) you train forYou get the behaviour (performance) you reward; Selection for the Red Arrows; The challenge for The Red Arrows; The selection process; The challenge for senior leadership teams; Team banking -. a case study; Developing the high-.performance team -. processes; Summary of key points; Chapter 4 Building the teams and organization you need (Capability); Britain's worst customer service company? (a hotly contended title!); Britain's best team?; Learning to be a fighter pilot; Putting the training to the test; Building the teams you need Building capability in the teamClarity; Alignment; Commitment; The Channel Tunnel -. a case study; Common approach; Communication; Empowerment; Summary of key points; Getting stuff done; Chapter 5 From desire to outcome (Delivery); 5A Plans and planning; Planning for success; Plans and planning; The right solution to the wrong problem; The mission planning process; Aim; Start at the end; Analysis; Threats; External threats; Environmental threats; Internal threats (weaknesses); Strengths; Tactics (where is the best opportunity for success?); Contingencies Upside down at 400mph: What's the plan?Stress testing the assumptions; The Red Team; Differential insight; Leading a planning team; Summary of key points; 5B Communicating the plan; Which guns did you mean?; The concept of briefing; The mechanics of briefing; Fighter pilot mission brief; Briefing -. case study; Summary of key points; 5C Execution; Friction and information overload; Priorities: What's the ball you can't afford to drop?; Recognizing overload; Execution and the art of decision-.making; Case study -. Marks and Spencer; History; Lessons; Conclusion; Summary of key points Chapter 6 Accelerating performance (Learning)An organization with a memory; The Donaldson report; The Francis report; Other sectors; A culture of learning; The debrief; What is a debrief?; A little bit of history; What a debrief isn't; Debrief behaviours; A quick health warning; Actor/.observer bias; Behaviour in practice; Running the debrief; Lead by example; Establish the parameters; Analyse the execution; Review the learning; Notify the learning; Implementation -. when and what; Knowledge management; Conclusion; Summary of key points; Other issues Chapter 7 Bringing others on the journey (Leadership) |
| Record Nr. | UNINA-9910807309803321 |
|
Hughes Justin
|
||
| London, England : , : Bloomsbury Business, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Soggetto topico
-
Employees - Coaching of
(158)
- Executive coaching (41)
- Mentoring in business (30)
- Leadership (26)
- Personal coaching (23)