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The alignment factor : leveraging the power of total stakeholder support / / ees B.M. van Riel
The alignment factor : leveraging the power of total stakeholder support / / ees B.M. van Riel
Autore Riel C. B. M. van.
Pubbl/distr/stampa London : , : Routledge, , 2012
Descrizione fisica 1 online resource (257 p.)
Disciplina 658.4/5
Soggetto topico Business communication
Corporations - Communication systems
Corporations - Public relations
Soggetto genere / forma Electronic books.
ISBN 1-136-44547-1
0-203-12453-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto ""Cover ""; ""The alignment factor ""; ""Copyright""; ""Contents""; ""Illustrations""; ""Foreword""; ""Preface""; ""1. Aligning stakeholders through corporate communication ""; ""Part I: Building internal alignment ""; ""2. Gathering intelligence inside the organization ""; ""3. Developing a road map for internal alignment ""; ""4. Creating internal alignment with effective internal communication ""; ""Part II. Building external alignment ""; ""5. Gathering intelligence aimed at creating external alignment ""; ""6. A road map aimed at creating external alignment ""
"" 7. Benefiting from corporate communication support in creating external alignment """"Part III: Key performance indicators in establishing alignment with corporate communication ""; ""8. Measuring the success of alignment efforts ""; ""Part IV: Epilogue ""; ""9. Alignment: building and maintaining total stakeholder support ""; ""Bibliography""; ""Index ""
Record Nr. UNINA-9910461857903321
Riel C. B. M. van.  
London : , : Routledge, , 2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The alignment factor : leveraging the power of total stakeholder support / / ees B.M. van Riel
The alignment factor : leveraging the power of total stakeholder support / / ees B.M. van Riel
Autore Riel C. B. M. van.
Pubbl/distr/stampa London : , : Routledge, , 2012
Descrizione fisica 1 online resource (257 p.)
Disciplina 658.4/5
Soggetto topico Business communication
Corporations - Communication systems
Corporations - Public relations
ISBN 1-136-44546-3
1-136-44547-1
0-203-12453-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto ""Cover ""; ""The alignment factor ""; ""Copyright""; ""Contents""; ""Illustrations""; ""Foreword""; ""Preface""; ""1. Aligning stakeholders through corporate communication ""; ""Part I: Building internal alignment ""; ""2. Gathering intelligence inside the organization ""; ""3. Developing a road map for internal alignment ""; ""4. Creating internal alignment with effective internal communication ""; ""Part II. Building external alignment ""; ""5. Gathering intelligence aimed at creating external alignment ""; ""6. A road map aimed at creating external alignment ""
"" 7. Benefiting from corporate communication support in creating external alignment """"Part III: Key performance indicators in establishing alignment with corporate communication ""; ""8. Measuring the success of alignment efforts ""; ""Part IV: Epilogue ""; ""9. Alignment: building and maintaining total stakeholder support ""; ""Bibliography""; ""Index ""
Record Nr. UNINA-9910789938403321
Riel C. B. M. van.  
London : , : Routledge, , 2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The alignment factor : leveraging the power of total stakeholder support / / Cees B.M. van Riel
The alignment factor : leveraging the power of total stakeholder support / / Cees B.M. van Riel
Autore Riel C. B. M. van
Edizione [1st ed.]
Pubbl/distr/stampa Abingdon, Oxon ; ; New York, NY, : Routledge, 2012
Descrizione fisica 1 online resource (257 p.)
Disciplina 658.4/5
Soggetto topico Business communication
Corporations - Communication systems
Corporations - Public relations
ISBN 1-136-44546-3
1-136-44547-1
0-203-12453-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto ""Cover ""; ""The alignment factor ""; ""Copyright""; ""Contents""; ""Illustrations""; ""Foreword""; ""Preface""; ""1. Aligning stakeholders through corporate communication ""; ""Part I: Building internal alignment ""; ""2. Gathering intelligence inside the organization ""; ""3. Developing a road map for internal alignment ""; ""4. Creating internal alignment with effective internal communication ""; ""Part II. Building external alignment ""; ""5. Gathering intelligence aimed at creating external alignment ""; ""6. A road map aimed at creating external alignment ""
"" 7. Benefiting from corporate communication support in creating external alignment """"Part III: Key performance indicators in establishing alignment with corporate communication ""; ""8. Measuring the success of alignment efforts ""; ""Part IV: Epilogue ""; ""9. Alignment: building and maintaining total stakeholder support ""; ""Bibliography""; ""Index ""
Record Nr. UNINA-9910811646303321
Riel C. B. M. van  
Abingdon, Oxon ; ; New York, NY, : Routledge, 2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Brand, identity and corporate reputation / / guest editors, Dr Ming Lim, Dr Joana Cesar Machado and Dr Oriol Iglesias
Brand, identity and corporate reputation / / guest editors, Dr Ming Lim, Dr Joana Cesar Machado and Dr Oriol Iglesias
Pubbl/distr/stampa [Bradford, West Yorkshire, England] : , : Emerald, , [2015]
Descrizione fisica 1 online resource (115 p.)
Disciplina 658.827
Collana Marketing Intelligence & Planning
Soggetto topico Branding (Marketing)
Business communication
Corporate image
Corporations - Public relations
Soggetto genere / forma Electronic books.
ISBN 1-78441-944-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Editorial advisory board; Guest editorial; The impact of reputation and identity congruence on employer brand attractiveness; Cityscape promotions and the use of place images at the Olympic Games; Brand equity, satisfaction, and switching costs; Diners' loyalty toward luxury restaurants: the moderating role of product knowledge; The impact of sound experiences on the shopping behaviour of children and their parents; How to support consumer-brand relationships
Record Nr. UNINA-9910460387203321
[Bradford, West Yorkshire, England] : , : Emerald, , [2015]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Brand, identity and corporate reputation / / guest editors, Dr Ming Lim, Dr Joana Cesar Machado and Dr Oriol Iglesias
Brand, identity and corporate reputation / / guest editors, Dr Ming Lim, Dr Joana Cesar Machado and Dr Oriol Iglesias
Pubbl/distr/stampa [Bradford, West Yorkshire, England] : , : Emerald, , [2015]
Descrizione fisica 1 online resource (115 p.)
Disciplina 658.827
Collana Marketing Intelligence & Planning
Soggetto topico Branding (Marketing)
Business communication
Corporate image
Corporations - Public relations
ISBN 1-78441-944-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Editorial advisory board; Guest editorial; The impact of reputation and identity congruence on employer brand attractiveness; Cityscape promotions and the use of place images at the Olympic Games; Brand equity, satisfaction, and switching costs; Diners' loyalty toward luxury restaurants: the moderating role of product knowledge; The impact of sound experiences on the shopping behaviour of children and their parents; How to support consumer-brand relationships
Record Nr. UNINA-9910797130703321
[Bradford, West Yorkshire, England] : , : Emerald, , [2015]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Brand, identity and corporate reputation / / guest editors, Dr Ming Lim, Dr Joana Cesar Machado and Dr Oriol Iglesias
Brand, identity and corporate reputation / / guest editors, Dr Ming Lim, Dr Joana Cesar Machado and Dr Oriol Iglesias
Pubbl/distr/stampa [Bradford, West Yorkshire, England] : , : Emerald, , [2015]
Descrizione fisica 1 online resource (115 p.)
Disciplina 658.827
Collana Marketing Intelligence & Planning
Soggetto topico Branding (Marketing)
Business communication
Corporate image
Corporations - Public relations
ISBN 1-78441-944-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Editorial advisory board; Guest editorial; The impact of reputation and identity congruence on employer brand attractiveness; Cityscape promotions and the use of place images at the Olympic Games; Brand equity, satisfaction, and switching costs; Diners' loyalty toward luxury restaurants: the moderating role of product knowledge; The impact of sound experiences on the shopping behaviour of children and their parents; How to support consumer-brand relationships
Record Nr. UNINA-9910817945903321
[Bradford, West Yorkshire, England] : , : Emerald, , [2015]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Corporate public affairs : interacting with interest groups, media, and government / / Otto Lerbinger
Corporate public affairs : interacting with interest groups, media, and government / / Otto Lerbinger
Autore Lerbinger Otto
Pubbl/distr/stampa Mahwah, N.J. : , : Lawrence Erlbaum, , 2006
Descrizione fisica 1 online resource (496 p.)
Disciplina 659.2/85
Collana LEA's communication series
Soggetto topico Corporations - Public relations
Corporations - Political activity
Social responsibility of business
Soggetto genere / forma Electronic books.
ISBN 1-135-59998-X
1-135-59999-8
1-282-32610-4
9786612326103
1-4106-1726-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Preface; I: Introduction; 1 An Overview of Corporate Public Affairs; II: Interest Group Strategies; 2 Interest Group Strategies and Forms of Opinion Leader Communication; 3 Conflict Resolution: Mediation and Negotiation; III: Media Strategies; 4 Proactive Media Relations; 5 Gaining Semicontrol Over the Media: Broadcast Appearances; 6 Gaining Complete Control Over the Media: Advocacy Advertising; 7 Holding the Media Accountable and Suing; 8 Bypassing the News Media: Direct Communication; IV: Governmental Strategies; 9 Direct Lobbying; 10 Grassroots Lobbying; 11 Electoral Activities
12 Litigation CommunicationV: Dominance Versus Competition; 13 Ascendancy of Corporate Power; 14 Constructing a Competitive Political Marketplace; 15 Heeding the Public Interest; Author Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; R; S; T; U; V; W; Y; Z; Subject Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y; Z;
Record Nr. UNINA-9910457880603321
Lerbinger Otto  
Mahwah, N.J. : , : Lawrence Erlbaum, , 2006
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Corporate public affairs : interacting with interest groups, media, and government / / Otto Lerbinger
Corporate public affairs : interacting with interest groups, media, and government / / Otto Lerbinger
Autore Lerbinger Otto
Pubbl/distr/stampa Mahwah, N.J. : , : Lawrence Erlbaum, , 2006
Descrizione fisica 1 online resource (496 p.)
Disciplina 659.2/85
Collana LEA's communication series
Soggetto topico Corporations - Public relations
Corporations - Political activity
Social responsibility of business
ISBN 1-135-59998-X
1-135-59999-8
1-282-32610-4
9786612326103
1-4106-1726-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Preface; I: Introduction; 1 An Overview of Corporate Public Affairs; II: Interest Group Strategies; 2 Interest Group Strategies and Forms of Opinion Leader Communication; 3 Conflict Resolution: Mediation and Negotiation; III: Media Strategies; 4 Proactive Media Relations; 5 Gaining Semicontrol Over the Media: Broadcast Appearances; 6 Gaining Complete Control Over the Media: Advocacy Advertising; 7 Holding the Media Accountable and Suing; 8 Bypassing the News Media: Direct Communication; IV: Governmental Strategies; 9 Direct Lobbying; 10 Grassroots Lobbying; 11 Electoral Activities
12 Litigation CommunicationV: Dominance Versus Competition; 13 Ascendancy of Corporate Power; 14 Constructing a Competitive Political Marketplace; 15 Heeding the Public Interest; Author Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; R; S; T; U; V; W; Y; Z; Subject Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y; Z;
Record Nr. UNINA-9910784485303321
Lerbinger Otto  
Mahwah, N.J. : , : Lawrence Erlbaum, , 2006
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Corporate public affairs : interacting with interest groups, media, and government / / Otto Lerbinger
Corporate public affairs : interacting with interest groups, media, and government / / Otto Lerbinger
Autore Lerbinger Otto
Edizione [1st ed.]
Pubbl/distr/stampa Mahwah, N.J., : Lawrence Erlbaum, c2006
Descrizione fisica 1 online resource (496 p.)
Disciplina 659.2/85
Collana LEA's communication series
Soggetto topico Corporations - Public relations
Corporations - Political activity
Social responsibility of business
ISBN 1-135-59998-X
1-135-59999-8
1-282-32610-4
9786612326103
1-4106-1726-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Preface; I: Introduction; 1 An Overview of Corporate Public Affairs; II: Interest Group Strategies; 2 Interest Group Strategies and Forms of Opinion Leader Communication; 3 Conflict Resolution: Mediation and Negotiation; III: Media Strategies; 4 Proactive Media Relations; 5 Gaining Semicontrol Over the Media: Broadcast Appearances; 6 Gaining Complete Control Over the Media: Advocacy Advertising; 7 Holding the Media Accountable and Suing; 8 Bypassing the News Media: Direct Communication; IV: Governmental Strategies; 9 Direct Lobbying; 10 Grassroots Lobbying; 11 Electoral Activities
12 Litigation CommunicationV: Dominance Versus Competition; 13 Ascendancy of Corporate Power; 14 Constructing a Competitive Political Marketplace; 15 Heeding the Public Interest; Author Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; R; S; T; U; V; W; Y; Z; Subject Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y; Z;
Record Nr. UNINA-9910817757003321
Lerbinger Otto  
Mahwah, N.J., : Lawrence Erlbaum, c2006
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Corporate reputation [[electronic resource] ] : 12 steps to safeguarding and recovering reputation / / Leslie Gaines-Ross
Corporate reputation [[electronic resource] ] : 12 steps to safeguarding and recovering reputation / / Leslie Gaines-Ross
Autore Gaines-Ross Leslie
Pubbl/distr/stampa Hoboken, N.J., : John Wiley & Sons, c2008
Descrizione fisica 1 online resource (205 p.)
Disciplina 659.2
Soggetto topico Corporate image
Responsibility
Corporations - Public relations
Organizational effectiveness
Soggetto genere / forma Electronic books.
ISBN 1-119-20350-3
1-281-22202-X
9786611222024
0-470-24547-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Corporate Reputation: 12 Steps to Safeguarding and Recovering Reputation; CONTENTS; ACKNOWLEDGMENTS; PREFACE; WHY I WROTE THIS BOOK; HOW I WROTE THIS BOOK; THE BOOK'S OBJECTIVES; THE CONTENT; FOR WHOM THIS BOOK WAS WRITTEN; CAVEATS; REPUTATION LOSS IS NOT NEW, BUT RECOVERY STRATEGIES ARE; PART I; CHAPTER 1: REPUTATION MATTERS; A TIPPING POINT; REPUTATION ADVANTAGE; CHAPTER 2: REPUTATION LOSS; REPUTATION EROSION; THE NEW REPUTATION RULES OF ENGAGEMENT; CHAPTER 3: SECOND ACTS; REPUTATION RISING; ONE STEP AT A TIME; PART II; CHAPTER 4: RESCUE; STEP 1: TAKE THE HEAT- LEADER FIRST
STEP 2: COMMUNICATE TIRELESSLYSTEP 3: DON'T UNDERESTIMATE YOUR CRITICS AND COMPETITORS; STEP 4: RESET THE COMPANY CLOCK; CONCLUSION; CHAPTER 5: REWIND; STEP 5: ANALYZE WHAT WENT WRONG AND RIGHT; STEP 6: MEASURE, MEASURE, AND MEASURE AGAIN; CONCLUSION; CHAPTER 6: RESTORE; STEP 7: RIGHT THE CULTURE; STEP 8: SEIZE THE SHIFT; STEP 9: BRAVE THE MEDIA; CONCLUSION; CHAPTER 7: RECOVER; STEP 10: BUILD A DRUMBEAT OF GOOD NEWS; STEP 11: COMMIT TO A MARATHON, NOT A SPRINT; STEP 12: MINIMIZE REPUTATION RISK; CONCLUSION; PART III; CHAPTER 8: RETURN TO FLIGHT; REPUTATION LOSS IS ALL BUT INEVITABLE
REPUTATION RECOVERY COMES WITH NO EXPIRATION DATEREPUTATION WOUNDS ARE OFTEN SELF-INFLICTED; NEW REPUTATION PERILS LIE AHEAD; REPUTATION RADAR IS NOT A LUXURY; REPUTATION HALOS DO NOT MAKE YOU A SAINT; REPUTATION IS AND ALWAYS WILL BE A JOB FOR CEOs; BEYOND THE BOTTOM LINE; REPUTATION CAPITAL RULES; NOTES; INDEX
Record Nr. UNINA-9910145739703321
Gaines-Ross Leslie  
Hoboken, N.J., : John Wiley & Sons, c2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui