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Deploying Lotus Sametime on the IBM eserver iSeries server [[electronic resource] /] / [Deb Landon ... et al.]
| Deploying Lotus Sametime on the IBM eserver iSeries server [[electronic resource] /] / [Deb Landon ... et al.] |
| Autore | Landon Deb |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | [New York?], : IBM International Technical Support Organization, 2002 |
| Descrizione fisica | 1 online resource (244 p.) |
| Disciplina | 004.69 |
| Collana | Redbooks |
| Soggetto topico |
Computer conferencing - Computer programs
Instant messaging - Computer programs |
| Soggetto genere / forma | Electronic books. |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910454635603321 |
Landon Deb
|
||
| [New York?], : IBM International Technical Support Organization, 2002 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Deploying Lotus Sametime on the IBM eserver iSeries server [[electronic resource] /] / [Deb Landon ... et al.]
| Deploying Lotus Sametime on the IBM eserver iSeries server [[electronic resource] /] / [Deb Landon ... et al.] |
| Autore | Landon Deb |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | [New York?], : IBM International Technical Support Organization, 2002 |
| Descrizione fisica | 1 online resource (244 p.) |
| Disciplina | 004.69 |
| Collana | Redbooks |
| Soggetto topico |
Computer conferencing - Computer programs
Instant messaging - Computer programs |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910782041403321 |
|
Landon Deb
|
||
| [New York?], : IBM International Technical Support Organization, 2002 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Deploying Lotus Sametime on the IBM eserver iSeries server / / [Deb Landon ... et al.]
| Deploying Lotus Sametime on the IBM eserver iSeries server / / [Deb Landon ... et al.] |
| Autore | Landon Deb |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | [New York?], : IBM International Technical Support Organization, 2002 |
| Descrizione fisica | 1 online resource (244 p.) |
| Disciplina | 004.69 |
| Collana | Redbooks |
| Soggetto topico |
Computer conferencing - Computer programs
Instant messaging - Computer programs |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front cover -- Contents -- Notices -- Trademarks -- Preface -- The team that wrote this redbook -- Become a published author -- Comments welcome -- Chapter 1. Sametime overview -- 1.1 What is Sametime -- 1.2 Sametime basics -- 1.2.1 Sametime Administration Tool -- 1.2.2 Community -- 1.2.3 Domino Directory -- 1.2.4 LDAP directory -- 1.2.5 Self registration -- 1.2.6 Connectivity -- 1.2.7 Broadcast -- 1.2.8 Monitoring and logging -- 1.2.9 Security -- 1.3 Sametime clients -- 1.3.1 Web browsers -- 1.3.2 Lotus Notes -- 1.3.3 Sametime Connect client -- 1.3.4 Sametime Meeting Room client -- 1.3.5 Sametime Broadcast client -- 1.3.6 H.323-compliant clients -- 1.4 Components of the Sametime server -- 1.4.1 Domino/Web Application services -- 1.4.2 Community services -- 1.4.3 Meeting services -- 1.4.4 Broadcast services -- 1.4.5 Audio/Video services -- 1.5 Benefits of running Sametime on the iSeries server -- Chapter 2. Planning a Sametime deployment -- 2.1 Deployment considerations -- 2.2 Requirements -- 2.2.1 iSeries server -- 2.2.2 Sametime client -- 2.3 Required technical knowledge -- 2.4 Environment considerations -- 2.4.1 Configuring a new Domino server and adding Sametime -- 2.4.2 Configuring an additional Domino server and adding Sametime -- 2.4.3 Adding Sametime to an existing production Domino server -- 2.4.4 Allowing AOL Instant Messenger connectivity -- 2.5 Network considerations -- 2.5.1 HTTP, Domino/Web Application, and LDAP services ports -- 2.5.2 Community services ports -- 2.5.3 Meeting services ports -- 2.5.4 Broadcast services ports -- 2.5.5 Audio/Video services ports -- 2.6 Performance considerations -- 2.6.1 Server sizing -- 2.6.2 Network and bandwidth sizing -- 2.7 National language considerations -- Chapter 3. Setting up Sametime -- 3.1 Domino server prerequisites for running Sametime -- 3.2 Installing Sametime for iSeries.
3.2.1 Installing an English version of Sametime for iSeries -- 3.2.2 Installing a non-English version of Sametime for iSeries -- 3.3 Verifying the iSeries server time settings -- 3.3.1 Verifying the iSeries time settings using Operations Navigator -- 3.3.2 Verifying the iSeries settings using OS/400 CL commands -- 3.4 Adding Sametime to a Domino server -- 3.4.1 Adding Sametime to a Domino server using Operations Navigator -- 3.4.2 Adding Sametime to a Domino server using OS/400 CL command -- 3.5 Modifying the Domino server document -- 3.6 Verifying access to the Sametime server -- 3.6.1 Sametime Administration Tool -- 3.7 Starting the Sametime server -- 3.7.1 Starting a Sametime server using Operations Navigator -- 3.7.2 Starting a Sametime server using an OS/400 CL command -- 3.7.3 Starting the Sametime server on a Domino server that is already running -- 3.8 Stopping the Sametime server -- 3.8.1 Stopping the Sametime server using Operations Navigator -- 3.8.2 Stopping the Sametime server using an OS/400 CL command -- 3.8.3 Stopping the Sametime server without ending the Domino server -- 3.9 Setting up the Sametime Connect client -- 3.9.1 Installing Sametime Connect for Windows -- 3.9.2 Installing the Sametime Print Capture utility -- 3.9.3 Using the Sametime Client Packager application -- 3.10 Using multiple Sametime servers -- 3.10.1 Setting up multiple home Sametime servers -- 3.10.2 Configuring the Meeting services for multiple servers -- 3.10.3 Setting up a Sametime Community across multiple Domino domains -- 3.11 Security considerations -- 3.11.1 Firewall considerations -- 3.11.2 Secure Sockets Layer considerations -- 3.12 Removing Sametime -- 3.12.1 Removing Sametime from the Domino server -- 3.12.2 Removing the Sametime code from the iSeries server -- Chapter 4. Registering users -- 4.1 Using the Domino Directory with Sametime. 4.1.1 Domino Directory security considerations -- 4.1.2 Registering Sametime users -- 4.2 Registering users with the Domino Administrator client -- 4.3 Registering users with the Sametime Administration Tool -- 4.4 Registering users with the Sametime self registration -- 4.4.1 Modifying the Domino Directory ACL -- 4.4.2 Enabling self registration -- 4.4.3 Using self registration -- 4.4.4 Disabling self registration -- 4.5 Using LDAP -- 4.5.1 About the LDAP server example configured for this redbook -- 4.5.2 Verifying a connection to the LDAP server -- 4.5.3 Adding Sametime to the Domino server -- 4.5.4 Modifying the Sametime server -- 4.5.5 Multiple LDAP directories -- Chapter 5. Using Sametime -- 5.1 Community services -- 5.1.1 Community services parameter settings -- 5.2 Sametime Connect client -- 5.2.1 Sametime Connect for the desktop -- 5.2.2 Sametime Connect for Web browsers -- 5.2.3 Common features for both clients -- 5.3 Discussion and TeamRoom databases -- 5.4 Meeting services -- 5.4.1 Meeting services ports -- 5.4.2 Meeting services parameter settings -- 5.5 Instant meetings -- 5.6 Scheduled meetings -- 5.7 Meeting tools -- 5.7.1 Moderator -- 5.7.2 Screen sharing -- 5.7.3 Whiteboard -- 5.8 Broadcast services -- 5.8.1 Broadcast services server components -- 5.8.2 Broadcast services network and parameter settings -- 5.9 Audio/Video services -- 5.9.1 Audio/Video services server components -- 5.9.2 Audio/Video services network and parameter settings -- 5.9.3 Using H.323 clients -- 5.10 Distributed meetings -- Chapter 6. Integrating Sametime with other Lotus products -- 6.1 iNotes Web Access -- 6.1.1 Configuring Sametime and iNotes Web Access servers -- 6.1.2 Exploring iNotes Web Access with Sametime integration -- 6.1.3 Limitations -- 6.2 QuickPlace -- 6.2.1 Adding QuickPlace and Sametime to the same Domino server. 6.2.2 Updating QuickPlace to use the Domino Directory -- 6.2.3 Creating a QuickPlace to use the Sametime chat function -- 6.3 Lotus Notes client -- Appendix A. Troubleshooting -- Sources for additional information -- Known problems and recommendations -- General topics -- Whiteboards -- Meetings -- Related publications -- IBM Redbooks -- Other resources -- Referenced Web sites -- How to get IBM Redbooks -- IBM Redbooks collections -- Index -- Back cover. |
| Record Nr. | UNINA-9910823891403321 |
|
Landon Deb
|
||
| [New York?], : IBM International Technical Support Organization, 2002 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
IBM Lotus Sametime 8 essentials [[electronic resource] ] : a user's guide : mastering online enterprise communication with this collaborative software / / Marie L. Scott, Thomas Duff
| IBM Lotus Sametime 8 essentials [[electronic resource] ] : a user's guide : mastering online enterprise communication with this collaborative software / / Marie L. Scott, Thomas Duff |
| Autore | Scott Marie L |
| Pubbl/distr/stampa | Birmingham, U.K., : Packt Pub., 2010 |
| Descrizione fisica | 1 online resource (284 p.) |
| Disciplina |
005.369
005.5 |
| Altri autori (Persone) | DuffThomas |
| Soggetto topico |
Computer conferencing - Computer programs
Instant messaging - Computer programs |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-282-79482-5
9786612794827 1-84968-061-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Copyright; Credits; About the Authors; About the Reviewers; Table of Contents; Preface; Chapter 1: At the Starting Line: Know Your Sametime Client; What's all the fuss about instant messaging?; Why use Sametime?; Types of Sametime clients; The Sametime system offerings; Summary; Chapter 2: Getting Connected: Configuring and Using Sametime for Lotus Notes; So exactly what is the ""embedded"" Sametime client?; Getting connected to Sametime; Starting Sametime with single sign-on; Making Sametime work the best way for you; Adding a contact; What is Sametime ""status""?
Starting a chat with a contactSummary; Chapter 3: Getting Connected: Configuring and Using Sametime Connect; Installing Sametime Connect on Windows; Installing Sametime Connect on a Macintosh; Installing Sametime Connect on Linux; Setting up the connection to the Sametime server; Setting up user preferences; Installing Sametime Connect add-ons; Upgrading Your Sametime Connect client; Summary; Chapter 4: Managing Your Connections: Making the most of your Sametime Contacts; Managing your contacts; Contact list and ""type ahead""; Adding contacts; Adding contacts from your inbox Removing contactsImporting and exporting contacts; Displaying online contacts; Setting preferences for contacts; Understanding different directory types; Contact nicknames; Managing contacts with contact groups; Sorting the group or contact list; Manage groups and contacts between different Sametime clients; Contact lists and business card information; Managing your online presence; Sametime status settings; Sametime privacy settings; Contact list awareness using alerts; Sametime automatic status changes; Group chatting; Summary Chapter 5: Power Chatting: Making the most of Sametime Instant MessagingSpice up your text communication; Rich text and text styles; Date stamps; Chat history; Spell-checking your chat messages; Uploading and displaying files, graphics, and web links; Sending files; Sending graphics; Sending links; Sending announcements; Explain yourself with the screen capture tool; Get emotional with emoticons; Audio/video services; Voice chatting; Video chatting; Telephone to telephone chatting; Integrating Sametime with Microsoft Office, Microsoft Outlook, and Microsoft SharePoint; Summary Chapter 6: Spread the Word: Connecting to other Messaging CommunitiesConnect to your local Sametime community; Connecting to external Sametime communities; Connecting to other instant messaging users: AOL, Google, and Yahoo; Directory types: Domino versus LDAP; Summary; Chapter 7: iNotes and Sametime-Chatting from the Web; Using Sametime in iNotes; Enable instant messaging; Chatting from iNotes; Displaying Sametime contacts in the sidebar; Adding and managing contacts; Set and edit your status message; Help! I need somebody!; Summary Chapter 8: Going Mobile-Installing and Using the Sametime Mobile Client |
| Record Nr. | UNINA-9910459261703321 |
|
Scott Marie L
|
||
| Birmingham, U.K., : Packt Pub., 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
IBM Lotus Sametime 8 essentials [[electronic resource] ] : a user's guide : mastering online enterprise communication with this collaborative software / / Marie L. Scott, Thomas Duff
| IBM Lotus Sametime 8 essentials [[electronic resource] ] : a user's guide : mastering online enterprise communication with this collaborative software / / Marie L. Scott, Thomas Duff |
| Autore | Scott Marie L |
| Pubbl/distr/stampa | Birmingham, U.K., : Packt Pub., 2010 |
| Descrizione fisica | 1 online resource (284 p.) |
| Disciplina |
005.369
005.5 |
| Altri autori (Persone) | DuffThomas |
| Soggetto topico |
Computer conferencing - Computer programs
Instant messaging - Computer programs |
| ISBN |
1-282-79482-5
9786612794827 1-84968-061-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Copyright; Credits; About the Authors; About the Reviewers; Table of Contents; Preface; Chapter 1: At the Starting Line: Know Your Sametime Client; What's all the fuss about instant messaging?; Why use Sametime?; Types of Sametime clients; The Sametime system offerings; Summary; Chapter 2: Getting Connected: Configuring and Using Sametime for Lotus Notes; So exactly what is the ""embedded"" Sametime client?; Getting connected to Sametime; Starting Sametime with single sign-on; Making Sametime work the best way for you; Adding a contact; What is Sametime ""status""?
Starting a chat with a contactSummary; Chapter 3: Getting Connected: Configuring and Using Sametime Connect; Installing Sametime Connect on Windows; Installing Sametime Connect on a Macintosh; Installing Sametime Connect on Linux; Setting up the connection to the Sametime server; Setting up user preferences; Installing Sametime Connect add-ons; Upgrading Your Sametime Connect client; Summary; Chapter 4: Managing Your Connections: Making the most of your Sametime Contacts; Managing your contacts; Contact list and ""type ahead""; Adding contacts; Adding contacts from your inbox Removing contactsImporting and exporting contacts; Displaying online contacts; Setting preferences for contacts; Understanding different directory types; Contact nicknames; Managing contacts with contact groups; Sorting the group or contact list; Manage groups and contacts between different Sametime clients; Contact lists and business card information; Managing your online presence; Sametime status settings; Sametime privacy settings; Contact list awareness using alerts; Sametime automatic status changes; Group chatting; Summary Chapter 5: Power Chatting: Making the most of Sametime Instant MessagingSpice up your text communication; Rich text and text styles; Date stamps; Chat history; Spell-checking your chat messages; Uploading and displaying files, graphics, and web links; Sending files; Sending graphics; Sending links; Sending announcements; Explain yourself with the screen capture tool; Get emotional with emoticons; Audio/video services; Voice chatting; Video chatting; Telephone to telephone chatting; Integrating Sametime with Microsoft Office, Microsoft Outlook, and Microsoft SharePoint; Summary Chapter 6: Spread the Word: Connecting to other Messaging CommunitiesConnect to your local Sametime community; Connecting to external Sametime communities; Connecting to other instant messaging users: AOL, Google, and Yahoo; Directory types: Domino versus LDAP; Summary; Chapter 7: iNotes and Sametime-Chatting from the Web; Using Sametime in iNotes; Enable instant messaging; Chatting from iNotes; Displaying Sametime contacts in the sidebar; Adding and managing contacts; Set and edit your status message; Help! I need somebody!; Summary Chapter 8: Going Mobile-Installing and Using the Sametime Mobile Client |
| Record Nr. | UNINA-9910785380303321 |
|
Scott Marie L
|
||
| Birmingham, U.K., : Packt Pub., 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
IBM Lotus Sametime 8 essentials : a user's guide : mastering online enterprise communication with this collaborative software / / Marie L. Scott, Thomas Duff
| IBM Lotus Sametime 8 essentials : a user's guide : mastering online enterprise communication with this collaborative software / / Marie L. Scott, Thomas Duff |
| Autore | Scott Marie L |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Birmingham, U.K., : Packt Pub., 2010 |
| Descrizione fisica | 1 online resource (284 p.) |
| Disciplina |
005.369
005.5 |
| Altri autori (Persone) | DuffThomas |
| Soggetto topico |
Computer conferencing - Computer programs
Instant messaging - Computer programs |
| ISBN |
1-282-79482-5
9786612794827 1-84968-061-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Copyright; Credits; About the Authors; About the Reviewers; Table of Contents; Preface; Chapter 1: At the Starting Line: Know Your Sametime Client; What's all the fuss about instant messaging?; Why use Sametime?; Types of Sametime clients; The Sametime system offerings; Summary; Chapter 2: Getting Connected: Configuring and Using Sametime for Lotus Notes; So exactly what is the ""embedded"" Sametime client?; Getting connected to Sametime; Starting Sametime with single sign-on; Making Sametime work the best way for you; Adding a contact; What is Sametime ""status""?
Starting a chat with a contactSummary; Chapter 3: Getting Connected: Configuring and Using Sametime Connect; Installing Sametime Connect on Windows; Installing Sametime Connect on a Macintosh; Installing Sametime Connect on Linux; Setting up the connection to the Sametime server; Setting up user preferences; Installing Sametime Connect add-ons; Upgrading Your Sametime Connect client; Summary; Chapter 4: Managing Your Connections: Making the most of your Sametime Contacts; Managing your contacts; Contact list and ""type ahead""; Adding contacts; Adding contacts from your inbox Removing contactsImporting and exporting contacts; Displaying online contacts; Setting preferences for contacts; Understanding different directory types; Contact nicknames; Managing contacts with contact groups; Sorting the group or contact list; Manage groups and contacts between different Sametime clients; Contact lists and business card information; Managing your online presence; Sametime status settings; Sametime privacy settings; Contact list awareness using alerts; Sametime automatic status changes; Group chatting; Summary Chapter 5: Power Chatting: Making the most of Sametime Instant MessagingSpice up your text communication; Rich text and text styles; Date stamps; Chat history; Spell-checking your chat messages; Uploading and displaying files, graphics, and web links; Sending files; Sending graphics; Sending links; Sending announcements; Explain yourself with the screen capture tool; Get emotional with emoticons; Audio/video services; Voice chatting; Video chatting; Telephone to telephone chatting; Integrating Sametime with Microsoft Office, Microsoft Outlook, and Microsoft SharePoint; Summary Chapter 6: Spread the Word: Connecting to other Messaging CommunitiesConnect to your local Sametime community; Connecting to external Sametime communities; Connecting to other instant messaging users: AOL, Google, and Yahoo; Directory types: Domino versus LDAP; Summary; Chapter 7: iNotes and Sametime-Chatting from the Web; Using Sametime in iNotes; Enable instant messaging; Chatting from iNotes; Displaying Sametime contacts in the sidebar; Adding and managing contacts; Set and edit your status message; Help! I need somebody!; Summary Chapter 8: Going Mobile-Installing and Using the Sametime Mobile Client |
| Record Nr. | UNINA-9910809046003321 |
|
Scott Marie L
|
||
| Birmingham, U.K., : Packt Pub., 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Lotus instant messaging/Web conferencing (Sametime) [[electronic resource] ] : building Sametime-enabled applications / / [John Bergland ... et al.]
| Lotus instant messaging/Web conferencing (Sametime) [[electronic resource] ] : building Sametime-enabled applications / / [John Bergland ... et al.] |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | [S.l.], : IBM, International Technical Support Organization, 2003 |
| Descrizione fisica | xvi, 480 p. : ill |
| Disciplina | 004.69 |
| Altri autori (Persone) | BerglandJohn |
| Collana | IBM redbooks |
| Soggetto topico |
Computer conferencing - Computer programs
Instant messaging - Computer programs |
| Soggetto genere / forma | Electronic books. |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910456215103321 |
| [S.l.], : IBM, International Technical Support Organization, 2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Lotus instant messaging/Web conferencing (Sametime) [[electronic resource] ] : building Sametime-enabled applications / / [John Bergland ... et al.]
| Lotus instant messaging/Web conferencing (Sametime) [[electronic resource] ] : building Sametime-enabled applications / / [John Bergland ... et al.] |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | [S.l.], : IBM, International Technical Support Organization, 2003 |
| Descrizione fisica | xvi, 480 p. : ill |
| Disciplina | 004.69 |
| Altri autori (Persone) | BerglandJohn |
| Collana | IBM redbooks |
| Soggetto topico |
Computer conferencing - Computer programs
Instant messaging - Computer programs |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910780264703321 |
| [S.l.], : IBM, International Technical Support Organization, 2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Lotus instant messaging/Web conferencing (Sametime) : building Sametime-enabled applications / / [John Bergland ... et al.]
| Lotus instant messaging/Web conferencing (Sametime) : building Sametime-enabled applications / / [John Bergland ... et al.] |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | [S.l.], : IBM, International Technical Support Organization, 2003 |
| Descrizione fisica | xvi, 480 p. : ill |
| Disciplina | 004.69 |
| Altri autori (Persone) | BerglandJohn |
| Collana | IBM redbooks |
| Soggetto topico |
Computer conferencing - Computer programs
Instant messaging - Computer programs |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front cover -- Contents -- Notices -- Trademarks -- Preface -- The team that wrote this redbook -- Become a published author -- Comments welcome -- Part 1 Introduction -- Chapter 1. Overview of Sametime -- 1.1 Benefits and importance of collaboration -- 1.2 What is Sametime? -- 1.3 Sametime services -- 1.3.1 Real-time collaboration: community services -- 1.3.2 Sametime online meeting services -- 1.3.3 Sametime customization and integration services -- 1.4 Overview of the Sametime 3.1 Toolkits -- 1.4.1 Sametime Client Toolkits -- 1.4.2 Sametime Community Server Toolkit -- 1.4.3 The Sametime Directory and Data Access Toolkit -- 1.5 Why have Sametime-enabled applications? -- 1.6 What's new in the Sametime 3.1 APIs -- 1.6.1 Reverse proxy support -- 1.6.2 Multiplatform support in STLinks Toolkit -- 1.6.3 Status on login support -- 1.6.4 STLinks scalability upgrade -- 1.6.5 Fixed window size and place in chat dialogs -- 1.7 The structure of this redbook -- Chapter 2. Setting up the development environment -- 2.1 Setting up the development environment -- 2.2 Installing the toolkits -- 2.2.1 Sametime Software Development Kit (SDK) documentation -- 2.3 The Java Client and Community Server Toolkits -- 2.3.1 IBM WebSphere Studio Application Developer 5.0 -- 2.3.2 Borland JBuilder -- 2.3.3 Sun JDK -- 2.3.4 Installing the C++ Toolkits -- 2.3.5 Microsoft Visual C++ -- 2.4 Installing the COM Toolkit -- 2.4.1 Microsoft Visual Basic -- Part 2 Sametime enabling applications -- Chapter 3. Sametime Bots -- 3.1 What is a bot? -- 3.2 Developing bots -- 3.2.1 Creating a Sametime session -- 3.2.2 Logging in to the community -- 3.2.3 Registering the message type -- 3.2.4 Listening for incoming messages -- 3.2.5 Responding with logic -- 3.3 Bot examples -- 3.3.1 The Echo Bot -- 3.3.2 FAQ Bot -- 3.3.3 Translator Bot -- 3.4 Enhancing the bot framework.
Chapter 4. Web services -- 4.1 Overview of Web services -- 4.1.1 What is a Web service? -- 4.1.2 Web service fundamentals -- 4.2 Sametime Web services -- 4.3 Building the UserStatus application -- 4.3.1 The UserStatus application -- 4.3.2 Running the UserStatus application -- 4.4 Creating the UserStatus Web service -- 4.5 Deploying the UserStatus Web service -- 4.6 Testing the Sametime Web service -- Chapter 5. Chat Logging/DDA Toolkit -- 5.1 Overview of the Chat Logging SPI and DDA Toolkit -- 5.1.1 Regulatory compliance -- 5.1.2 Collaborative commerce rules and workflow -- 5.1.3 Corporate and public sector governance -- 5.1.4 Appropriate use review -- 5.2 Developer considerations -- 5.2.1 Modes -- 5.2.2 Distributed environments -- 5.2.3 Synchronous and asynchronous implementations -- 5.3 Toolkit examples -- 5.4 Customizing and building a Chat Logger -- Chapter 6. Sametime and workflow -- 6.1 Using Sametime within a workflow -- 6.2 The scenario -- 6.3 The AnnouncementSender application -- 6.3.1 The AnnouncementSender agent -- 6.4 The AnnouncementSender Web service -- 6.5 Sending rich text announcements with STLinks -- 6.6 Integrating with Microsoft Excel -- 6.6.1 Enabling Microsoft Excel for Web services -- 6.7 Summary -- Chapter 7. BuddyList service -- 7.1 The BuddyList service advantages -- 7.1.1 The Sametime buddylist attribute structure -- 7.2 Overview of the Extended Live Names sample -- 7.2.1 Accessing the sample -- 7.2.2 Sample functionality overview -- 7.3 Setting up the development environment -- 7.4 Loading the user buddylist after successful login -- 7.4.1 Working with the BuddyList service -- 7.4.2 Handling service available/unavailable events -- 7.4.3 Loading the user buddylist -- 7.5 Handling a load failure -- 7.6 Keeping the buddylist updated -- 7.6.1 Adding a new user to a private group -- 7.6.2 Removing a person from the list. Chapter 8. Places and Place awareness -- 8.1 Key concepts within Places architecture -- 8.1.1 What are Places and why use them? -- 8.1.2 What are sections and why use them? -- 8.1.3 What are activities and why use them? -- 8.1.4 What are attributes and why use them? -- 8.2 Scenario -- 8.3 Application overview -- 8.3.1 Applying Places to the context of the scenario -- 8.3.2 Applying sections to the context of the scenario -- 8.3.3 Applying activities to the context of the scenario -- 8.3.4 Applying attributes to the context of the scenario -- 8.4 Setting up and running the application -- 8.4.1 Assign users to sections and the panel -- 8.4.2 Download and detach files -- 8.4.3 Environment variables -- 8.4.4 Sametime server preparation -- 8.4.5 Start the server application -- 8.4.6 Start the client applications -- 8.4.7 Understanding the client-side -- 8.4.8 Using the Applet GUI -- 8.4.9 Entering the Panel Discussion Place -- 8.4.10 Getting a reference to the activity -- 8.4.11 Getting references to sections -- 8.4.12 Entering the Queue -- 8.4.13 Sending a message to the panel -- 8.4.14 Leaving the Queue -- 8.4.15 Logging in as a panel member -- 8.5 Building the server-side -- 8.5.1 Logging in as a server application -- 8.5.2 Creating a persistent Place and Place characteristics -- 8.5.3 Responding to a request for the activity -- 8.5.4 Monitoring the Place -- 8.5.5 Managing the Queue -- 8.5.6 Receiving, translating, and responding to questions -- 8.6 Summary -- Chapter 9. Sametime Links -- 9.1 Overview of Sametime Links -- 9.2 Deployment considerations -- 9.2.1 Size is important -- 9.2.2 Platform support -- 9.2.3 Working with anonymous users -- 9.3 Enabling live names in a Web page -- 9.4 Sametime Links directory overview -- 9.4.1 Directory contents -- 9.4.2 Understanding the HTML files -- 9.5 Building an interactive Web site. 9.5.1 Provide the customer with a branded ST Links experience -- 9.5.2 Taking it further -- 9.6 Using Sametime Links with bots -- 9.6.1 How does it differ? -- 9.6.2 Changing the chatWindow.html -- 9.7 Adding menu options to Sametime Links -- 9.7.1 The sample pop-up menu -- 9.7.2 Starting with a Sametime Links-enabled page -- Chapter 10. Sametime-enabling portlets -- 10.1 IBM WebSphere Portal Server overview -- 10.1.1 IBM WebSphere Portal overview -- 10.1.2 Portlets overview -- 10.2 Versions of WebSphere Portal and Sametime -- 10.2.1 Included collaborative portlets -- 10.2.2 Collaboration Center for WebSphere Portal -- 10.3 Collaborative Components approach -- 10.3.1 Using WebSphere Portal Collaborative Components -- 10.3.2 Overview of the Collaborative Components API -- 10.3.3 Technical overview of the Collaborative Components -- 10.3.4 Adding Sametime collaboration to a basic portlet -- 10.3.5 Adding awareness to the JSP -- 10.3.6 Adding more Sametime functionality -- 10.4 STLinks API approach to enabling portlets -- 10.4.1 Why use the STLinks API -- 10.4.2 Enabling the portlet using STLinks -- 10.4.3 Conclusion -- Chapter 11. Customizing the Online Meeting Center -- 11.1 Typical reasons for branding the Meeting Center -- 11.2 Branding the Meeting Center -- 11.2.1 Changing the page header -- 11.2.2 Changing the look -- 11.2.3 Using a Java Server Page (JSP) front-end -- 11.3 Meeting summary e-mail -- 11.3.1 Overview -- 11.3.2 Behind the scenes -- 11.3.3 Implementing the e-mail notification feature -- 11.3.4 Design changes -- 11.3.5 Validating the changes -- 11.4 Summary -- Chapter 12. Ideas for customization and integration -- 12.1 Why customize and integrate? -- 12.2 Using Sametime to send data -- 12.2.1 The RichTextBot Sametime Bot -- 12.2.2 The RichTextClient Sametime applet -- 12.3 Alternative approaches to Single Sign-On (SSO). 12.3.1 The TokenGenerator servlet -- 12.4 Enabling Active Server Pages (ASP) with Sametime Links -- 12.4.1 What are IIS and ASP? -- 12.4.2 Directories -- 12.4.3 Logging in using the Token Generator -- 12.4.4 How it works -- Part 3 Bringing it together -- Chapter 13. Visioning scenario: Sametime enterprise integration -- 13.1 The scenario -- 13.2 Business drivers and requirements -- 13.2.1 Relationships between the call center and the departments -- 13.2.2 Solution description -- 13.3 Architectural considerations -- 13.3.1 Software components -- 13.4 Phased approach toward building the solution -- 13.5 Phase 1: Implementing the infrastructure -- 13.5.1 Implementing an infrastructure for instant collaboration -- 13.5.2 Customizing the meeting center look and feel -- 13.6 Phase 2: Expanding Sametime features -- 13.6.1 Enabling people awareness into existing applications -- 13.6.2 Allow offline message delivery -- 13.6.3 Implement workflow using Sametime awareness feature -- 13.7 Phase 3: Expanding to outside world -- 13.7.1 Provide users with self service tools -- 13.7.2 Provide customers ability to call for online support -- 13.7.3 Track user activity and provide active call center behavior -- 13.7.4 Maintain logging of online customer conversations -- 13.7.5 Allow educational sessions with customers -- 13.7.6 Implementing multilanguage educational sessions -- 13.8 Phase 4: Future planned enhancements -- 13.8.1 Consolidating the tools interface -- 13.9 Conclusion -- Part 4 Appendixes -- Appendix A. Visualizing Sametime -- Overview -- Architecture -- Outline -- Visualizing Sametime client -- Implementation -- GUI Design -- Web services -- IM session data aggregation -- Outcome -- Trial program -- Results -- Concerns -- Future improvements -- Lessons learned -- Appendix B. Online customer support application example -- Overview. Sametime functionality supporting this application. |
| Record Nr. | UNINA-9910819496903321 |
| [S.l.], : IBM, International Technical Support Organization, 2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Working with the Sametime client toolkits [[electronic resource] /] / [Søren Peter Nielsen ... et al.]
| Working with the Sametime client toolkits [[electronic resource] /] / [Søren Peter Nielsen ... et al.] |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Poughkeepsie, : IBM International Technical Support Organization, 2002 |
| Descrizione fisica | xvi, 420 p. : ill |
| Disciplina | 004.69 |
| Altri autori (Persone) | NielsenSøren Peter |
| Collana | Redbooks |
| Soggetto topico |
Computer conferencing - Computer programs
Instant messaging - Computer programs |
| Soggetto genere / forma | Electronic books. |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910454610003321 |
| Poughkeepsie, : IBM International Technical Support Organization, 2002 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
