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Argumentation and health / / edited by Sara Rubinelli, University of Lucerne and Swiss Paraplegic Research ; A. Francisca Snoeck Henkemans, University of Amsterdam
| Argumentation and health / / edited by Sara Rubinelli, University of Lucerne and Swiss Paraplegic Research ; A. Francisca Snoeck Henkemans, University of Amsterdam |
| Pubbl/distr/stampa | Amsterdam, Netherlands ; ; Philadelphia, Pennsylvania : , : John Benjamins Publishing Company, , 2014 |
| Descrizione fisica | 1 online resource (153 p.) |
| Disciplina | 610.1/4 |
| Collana | Benjamins Current Topics |
| Soggetto topico |
Communication in medicine
Medical personnel Communication in human services Interprofessional relations Debates and debating |
| Soggetto genere / forma | Electronic books. |
| ISBN | 90-272-6984-X |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Argumentation and Health; Editorial page; Title page; LCC data; Table of contents; Argumentation in the healthcare domain; Argumentation and informed consent in the doctor-patient relationship; Introduction; Reibl v. Hughes; The law and bioethics of informed consent; The asymmetry of the doctor-patient relationship; Preserving the balance of SDM in the informed consent interaction; The circularity of 'competent to consent'; References; Institutional constraints on strategic maneuvering in shared medical decision-making; 1. Shared decision making
2. Comparison of the ideal of shared decision making with the concept of critical discussion3. Strategic maneuvering in the physician's presentation of treatments; 3.1 Presenting the recommendation in such a way that the patient seems to participate in the decision making process about the best treatment; 3.2 Presenting the available treatment options in such a way that the treatment preferred by the doctor seems to be the most reasonable option; 3.3 Presenting the recommendation in such a way that it looks as if the decision is completely up to the patient; 4. Conclusion; References Reasonableness of a doctor's argument by authority1. Introduction; 2. Argumentation in medical consultation; 3. Authority argumentation; 4. Soundness of a doctor's argument by authority; General soundness conditions; Specific soundness conditions; 5. Conclusion; References; Evaluating argumentative moves in medical consultations; 1. The social context of the medical consultation in Italy; 1.1 The Rigotti and Rocci model for the description of the communication context; 1.2 The institutionalized dimension of the medical consultation in Italy 2. Evaluating argumentation in medical consultationsExtract #1; Extract #2; Extract #3; 3. Concluding remarks; References; Teaching argumentation theory to doctors; 1. Introduction; 2. The 2012 medical consultation; 2.1 Patient-centeredness as a philosophy; 2.2 Shared decision-making as a model; 2.3 Informed consent as a process; 3. What does not work, what works, what is needed; 4. Conclusion; References; Direct-to-consumer advertisements for prescription drugs as an argumentative activity type; 1. Introduction; 2. Intrinsic and extrinsic constraints on argumentative discourse 3. Direct-to-consumer prescription drug advertisements4. DTCA as an argumentative activity type; 5. Example: Nexium advertisement; 6. Conclusion; References; The strategic function of variants of pragmatic argumentation in health brochures; 1. Introduction; 2. A pragma-dialectical approach to pragmatic argumentation; 3. Dialectical options in the argumentation stage; 4. Choosing pragmatic argumentation to address doubt towards the standpoint; 4.1 Dialectical relevance of choosing pragmatic argumentation; 4.2 Rhetorical advantage of choosing pragmatic argumentation 5. Choosing pragmatic argumentation to address criticism |
| Record Nr. | UNINA-9910465060003321 |
| Amsterdam, Netherlands ; ; Philadelphia, Pennsylvania : , : John Benjamins Publishing Company, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Argumentation and health / / edited by Sara Rubinelli, University of Lucerne and Swiss Paraplegic Research ; A. Francisca Snoeck Henkemans, University of Amsterdam
| Argumentation and health / / edited by Sara Rubinelli, University of Lucerne and Swiss Paraplegic Research ; A. Francisca Snoeck Henkemans, University of Amsterdam |
| Pubbl/distr/stampa | Amsterdam, Netherlands ; ; Philadelphia, Pennsylvania : , : John Benjamins Publishing Company, , 2014 |
| Descrizione fisica | 1 online resource (153 p.) |
| Disciplina | 610.1/4 |
| Collana | Benjamins Current Topics |
| Soggetto topico |
Communication in medicine
Medical personnel Communication in human services Interprofessional relations Debates and debating |
| ISBN | 90-272-6984-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Argumentation and Health; Editorial page; Title page; LCC data; Table of contents; Argumentation in the healthcare domain; Argumentation and informed consent in the doctor-patient relationship; Introduction; Reibl v. Hughes; The law and bioethics of informed consent; The asymmetry of the doctor-patient relationship; Preserving the balance of SDM in the informed consent interaction; The circularity of 'competent to consent'; References; Institutional constraints on strategic maneuvering in shared medical decision-making; 1. Shared decision making
2. Comparison of the ideal of shared decision making with the concept of critical discussion3. Strategic maneuvering in the physician's presentation of treatments; 3.1 Presenting the recommendation in such a way that the patient seems to participate in the decision making process about the best treatment; 3.2 Presenting the available treatment options in such a way that the treatment preferred by the doctor seems to be the most reasonable option; 3.3 Presenting the recommendation in such a way that it looks as if the decision is completely up to the patient; 4. Conclusion; References Reasonableness of a doctor's argument by authority1. Introduction; 2. Argumentation in medical consultation; 3. Authority argumentation; 4. Soundness of a doctor's argument by authority; General soundness conditions; Specific soundness conditions; 5. Conclusion; References; Evaluating argumentative moves in medical consultations; 1. The social context of the medical consultation in Italy; 1.1 The Rigotti and Rocci model for the description of the communication context; 1.2 The institutionalized dimension of the medical consultation in Italy 2. Evaluating argumentation in medical consultationsExtract #1; Extract #2; Extract #3; 3. Concluding remarks; References; Teaching argumentation theory to doctors; 1. Introduction; 2. The 2012 medical consultation; 2.1 Patient-centeredness as a philosophy; 2.2 Shared decision-making as a model; 2.3 Informed consent as a process; 3. What does not work, what works, what is needed; 4. Conclusion; References; Direct-to-consumer advertisements for prescription drugs as an argumentative activity type; 1. Introduction; 2. Intrinsic and extrinsic constraints on argumentative discourse 3. Direct-to-consumer prescription drug advertisements4. DTCA as an argumentative activity type; 5. Example: Nexium advertisement; 6. Conclusion; References; The strategic function of variants of pragmatic argumentation in health brochures; 1. Introduction; 2. A pragma-dialectical approach to pragmatic argumentation; 3. Dialectical options in the argumentation stage; 4. Choosing pragmatic argumentation to address doubt towards the standpoint; 4.1 Dialectical relevance of choosing pragmatic argumentation; 4.2 Rhetorical advantage of choosing pragmatic argumentation 5. Choosing pragmatic argumentation to address criticism |
| Record Nr. | UNINA-9910786610603321 |
| Amsterdam, Netherlands ; ; Philadelphia, Pennsylvania : , : John Benjamins Publishing Company, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Argumentation and health / / edited by Sara Rubinelli, University of Lucerne and Swiss Paraplegic Research ; A. Francisca Snoeck Henkemans, University of Amsterdam
| Argumentation and health / / edited by Sara Rubinelli, University of Lucerne and Swiss Paraplegic Research ; A. Francisca Snoeck Henkemans, University of Amsterdam |
| Pubbl/distr/stampa | Amsterdam, Netherlands ; ; Philadelphia, Pennsylvania : , : John Benjamins Publishing Company, , 2014 |
| Descrizione fisica | 1 online resource (153 p.) |
| Disciplina | 610.1/4 |
| Collana | Benjamins Current Topics |
| Soggetto topico |
Communication in medicine
Medical personnel Communication in human services Interprofessional relations Debates and debating |
| ISBN | 90-272-6984-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Argumentation and Health; Editorial page; Title page; LCC data; Table of contents; Argumentation in the healthcare domain; Argumentation and informed consent in the doctor-patient relationship; Introduction; Reibl v. Hughes; The law and bioethics of informed consent; The asymmetry of the doctor-patient relationship; Preserving the balance of SDM in the informed consent interaction; The circularity of 'competent to consent'; References; Institutional constraints on strategic maneuvering in shared medical decision-making; 1. Shared decision making
2. Comparison of the ideal of shared decision making with the concept of critical discussion3. Strategic maneuvering in the physician's presentation of treatments; 3.1 Presenting the recommendation in such a way that the patient seems to participate in the decision making process about the best treatment; 3.2 Presenting the available treatment options in such a way that the treatment preferred by the doctor seems to be the most reasonable option; 3.3 Presenting the recommendation in such a way that it looks as if the decision is completely up to the patient; 4. Conclusion; References Reasonableness of a doctor's argument by authority1. Introduction; 2. Argumentation in medical consultation; 3. Authority argumentation; 4. Soundness of a doctor's argument by authority; General soundness conditions; Specific soundness conditions; 5. Conclusion; References; Evaluating argumentative moves in medical consultations; 1. The social context of the medical consultation in Italy; 1.1 The Rigotti and Rocci model for the description of the communication context; 1.2 The institutionalized dimension of the medical consultation in Italy 2. Evaluating argumentation in medical consultationsExtract #1; Extract #2; Extract #3; 3. Concluding remarks; References; Teaching argumentation theory to doctors; 1. Introduction; 2. The 2012 medical consultation; 2.1 Patient-centeredness as a philosophy; 2.2 Shared decision-making as a model; 2.3 Informed consent as a process; 3. What does not work, what works, what is needed; 4. Conclusion; References; Direct-to-consumer advertisements for prescription drugs as an argumentative activity type; 1. Introduction; 2. Intrinsic and extrinsic constraints on argumentative discourse 3. Direct-to-consumer prescription drug advertisements4. DTCA as an argumentative activity type; 5. Example: Nexium advertisement; 6. Conclusion; References; The strategic function of variants of pragmatic argumentation in health brochures; 1. Introduction; 2. A pragma-dialectical approach to pragmatic argumentation; 3. Dialectical options in the argumentation stage; 4. Choosing pragmatic argumentation to address doubt towards the standpoint; 4.1 Dialectical relevance of choosing pragmatic argumentation; 4.2 Rhetorical advantage of choosing pragmatic argumentation 5. Choosing pragmatic argumentation to address criticism |
| Record Nr. | UNINA-9910812940203321 |
| Amsterdam, Netherlands ; ; Philadelphia, Pennsylvania : , : John Benjamins Publishing Company, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Bridging the 'know-do' gap [[electronic resource] ] : knowledge brokering to improve child wellbeing / / edited by Gabriele Bammer with Annette Michaux and Ann Sanson
| Bridging the 'know-do' gap [[electronic resource] ] : knowledge brokering to improve child wellbeing / / edited by Gabriele Bammer with Annette Michaux and Ann Sanson |
| Pubbl/distr/stampa | Canberra, Australian Capital Territory : , : ANU E Press, , 2010 |
| Descrizione fisica | 1 online resource (xx, 163 pages) : digital, PDF file(s) |
| Disciplina | 362.7072 |
| Soggetto topico |
Knowledge management - Social aspects
Knowledge management - Australia Communication in human services Communication in the social sciences Children - Services for |
| ISBN | 1-921666-41-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Setting the scene --Cases of successful knowledge brokering --Future considerations. |
| Record Nr. | UNISA-996217060503316 |
| Canberra, Australian Capital Territory : , : ANU E Press, , 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
Bridging the 'know-do' gap [[electronic resource] ] : knowledge brokering to improve child wellbeing / / edited by Gabriele Bammer with Annette Michaux and Ann Sanson
| Bridging the 'know-do' gap [[electronic resource] ] : knowledge brokering to improve child wellbeing / / edited by Gabriele Bammer with Annette Michaux and Ann Sanson |
| Pubbl/distr/stampa | Canberra, Australian Capital Territory : , : ANU E Press, , 2010 |
| Descrizione fisica | 1 online resource (xx, 163 pages) : digital, PDF file(s) |
| Disciplina | 362.7072 |
| Soggetto topico |
Knowledge management - Social aspects
Knowledge management - Australia Communication in human services Communication in the social sciences Children - Services for |
| ISBN | 1-921666-41-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Setting the scene --Cases of successful knowledge brokering --Future considerations. |
| Record Nr. | UNINA-9910137635803321 |
| Canberra, Australian Capital Territory : , : ANU E Press, , 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Communicating in the health sciences / Joy Higgs ... [et al.]
| Communicating in the health sciences / Joy Higgs ... [et al.] |
| Autore | Higgs, Joy |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | South Melbourne, Vic. : Oxford University Press, 2008 |
| Descrizione fisica | x, 302 p. : ill. ; 25 cm |
| Disciplina | 610.14 |
| Soggetto topico |
Communication in medicine
Communication in the social sciences Communication in human services |
| ISBN | 9780195551402 (pbk.) |
| Classificazione | 3:5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Part I. Learning to Communicate -- 1. Communication in the health and social sciences / Joy Higgs, Lindy McAllister and Ann Sefton -- 2. Theories of Communication [new] / Rola Ajjawi and Charlotte Rees -- 3. Getting Organised for Effective Study / Iain Hay and Ann Sefton -- 4. Academic honesty and ethical communication / Ann Sefton and Iain Hay -- 5. Plagiarism [new] / Steve Cumming -- 6. Learning to do academic writing / Joy Higgs, Lindy McAllister, and Joan Rosenthal -- 7. Learning to write essays and assignments / Iain Hay and Lindy McAllister -- 8. Reference systems and strategies / Joy Higgs, Joan Rosenthal and Rola Ajjawi -- 9. Electronic Communication and communicating in flexible learning / Mary Jane Mahony and Helen Wozniak -- 10. Communicating in problem-based learning classes / Stephen Loftus and Ann Sefton -- 11. Giving feedback / Lindy McAllister
Part II. Communicating in the Workplace -- 12. Talking with colleagues, patients, clients and carers / Lindy McAllister and Annette Street -- 13. Interviewing patients and clients [new] / Stephen Loftus and Sandi Mackey -- 14. Working with groups: Consulting, advocating, mediating and negotiating / Ann Sefton, Lyndal Trevena and Stephen Loftus -- 15. Intercultural communication / Franziska Trede, Lindy McAllister and Annette Street -- 16. Communicating clinical reasoning / Rola Ajjawi, Joy Higgs and Lindy McAllister -- 17. Writing records, reports and referrals in professional practice / Lindy McAllister, Iain Hay and Annette Street -- 18. Case conferences and student case presentations / Ann Sefton and Annette Street -- 19. Preparing a community health proposal / Lucie Shanahan and Lindy McAllister -- 20. Communicating with the community about health / Linda Portsmouth and Franzika Trede -- 21. Communication and Duty of Care [new] / Elizabeth Ellis and Franziska Trede Part III. Giving Presentations -- 22. Designing tables and graphics / Charles Higgs and Joy Higgs -- 23. Preparing posters / Iain Hay and Ann Sefton -- 24. Giving talks in class / Annette Street , Ann Sefton and Stephen Loftus -- 25. Doing PowerPoint presentations / Charles Higgs and Joy Higgs -- 26. Presenting talks at conferences / Annette Street , Iain Hay, and Rola Ajjawi -- Part IV. Communicating in Teams -- 27. Working as a member of a health care team / Linda Portsmouth, Julia Coyle and Franziska Trede -- 28. Communicating in teams [new] / Anne Croker and Julia Coyle -- 29. Being assertive in terms and workplaces [new] / Franziska Trede and Megan Smith -- 30. Leading groups and meetings / Joy Higgs and Mary Jane Mahony -- Part V. Advanced Writing -- 31. Searching the literature and managing the collected data / Rola Ajjawi, Ann Sefton and Annette Street -- 32. Writing papers for journals / Annette Street and Joy Higgs -- 33. Thesis Writing / Joy Higgs and Annette Street -- 34. Formatting and text styles / Charles Higgs and Joy Higgs. |
| Record Nr. | UNISALENTO-991000312699707536 |
Higgs, Joy
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| South Melbourne, Vic. : Oxford University Press, 2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. del Salento | ||
| ||
Producing and managing restricted activities : avoidance and withholding in institutional interaction / / edited by Fabienne H. G. Chevalier, University of Nottingham ; John Moore, Olivet College
| Producing and managing restricted activities : avoidance and withholding in institutional interaction / / edited by Fabienne H. G. Chevalier, University of Nottingham ; John Moore, Olivet College |
| Pubbl/distr/stampa | Amsterdam, The Netherlands ; ; Philadelphia, Pennsylvania : , : John Benjamins Publishing Company, , 2015 |
| Descrizione fisica | 1 online resource (388 p.) |
| Disciplina | 302.3/5 |
| Collana | Pragmatics & Beyond New Series |
| Soggetto topico |
Sublanguage
Conversation analysis Verbal behavior Communication in human services Communication in medicine |
| Soggetto genere / forma | Electronic books. |
| ISBN | 90-272-6909-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Producing and Managing Restricted Activities; Editorial page; Title page; LCC data; Table of contents; Producing and managing restricted activities: An introduction to avoidance and withholding in instit; 1. Overview; 2. Methodological and theoretical background; 3. Prior work on avoidance; 4. Terminological issues in the CA literature; 5. Situating the collection; References; Assessments, interrogatives, and semi-scripted talk in managing a restriction on advising; 1. Introduction; 2. The management of advice in institutional interactions; 3. Interrogatives in institutional interactions
4. Assessments as advice5. About the data; 6. Analysis; 7. Discussion; 8. Conclusion; Acknowledgements; References; Avoiding giving advice in telephone counselling for children and young people: Empowerment as practi; 1. Introduction; 2. Problem presentation and the relevance of help; 3. Minimising normativity and asymmetry in proposing solutions; 4. Focusing on the 'teller and her experiences' in managing advice and advice resistance; 5. Pursuing client engagement; 6. Inviting (re-)assessment; 7. Attributing ownership of ideas to the client 8. Avoiding giving advice: Empowerment as practical actionAcknowledgements; References; Withholding explicit assessments in tourist-office talk; 1. Introduction; 2. Data; 3. Previous work on assessments; 4. Withholding explicit assessments in tourist-office talk; 5. Discussion; References; "But whose side are you on?" Doing being independent in telephone-mediated dispute resolution; 1. Introduction; 2. Affiliation, troubles talk and complaints; 3. Independence and institutional talk-in-interaction; 4. The institutional context of the present study 5. Independent dispute resolution in practice6. Responding to the initial formulation of trouble; 7. Explanation of the service as independent; 8. Launching institutionally relevant actions; 9. Acknowledging emotional displays; 10. Affiliation prior to call closing; 11. Discussion; References; "Don't tell him just help him": Restricted interactional activity during a classroom writing lesson; 1. Introduction; 2. The data; 3. Analysis; 4. Discussion; 5. Conclusion; References; "I'll suggest that to your doctor": Managing interactional restrictions to treatment provision in se; 1. Introduction 2. Treatment discussions in healthcare encounters3. Analysis; 4. Discussion: Managing restricted interactional practices in the obesity clinic; Acknowledgements; References; Linguistic and interactional restrictions in an outpatient clinic: The challenge of delivering the d; 1. Introduction; 2. The data; 3. Conclusions; References; Responses to indirect complaints as restricted activities in Therapeutic Community meetings; 1. Introduction; 2. Data; 3. Ignoring a resident's turn carrying a complaint; 4. Avoiding attending the complaint-components of a resident's turn; 5. Summary and comment 6. Disaffiliating with a resident's complaint |
| Record Nr. | UNINA-9910463691803321 |
| Amsterdam, The Netherlands ; ; Philadelphia, Pennsylvania : , : John Benjamins Publishing Company, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Producing and managing restricted activities : avoidance and withholding in institutional interaction / / edited by Fabienne H. G. Chevalier, University of Nottingham ; John Moore, Olivet College
| Producing and managing restricted activities : avoidance and withholding in institutional interaction / / edited by Fabienne H. G. Chevalier, University of Nottingham ; John Moore, Olivet College |
| Pubbl/distr/stampa | Amsterdam, The Netherlands ; ; Philadelphia, Pennsylvania : , : John Benjamins Publishing Company, , 2015 |
| Descrizione fisica | 1 online resource (388 p.) |
| Disciplina | 302.3/5 |
| Collana | Pragmatics & Beyond New Series |
| Soggetto topico |
Sublanguage
Conversation analysis Verbal behavior Communication in human services Communication in medicine |
| ISBN | 90-272-6909-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Producing and Managing Restricted Activities; Editorial page; Title page; LCC data; Table of contents; Producing and managing restricted activities: An introduction to avoidance and withholding in instit; 1. Overview; 2. Methodological and theoretical background; 3. Prior work on avoidance; 4. Terminological issues in the CA literature; 5. Situating the collection; References; Assessments, interrogatives, and semi-scripted talk in managing a restriction on advising; 1. Introduction; 2. The management of advice in institutional interactions; 3. Interrogatives in institutional interactions
4. Assessments as advice5. About the data; 6. Analysis; 7. Discussion; 8. Conclusion; Acknowledgements; References; Avoiding giving advice in telephone counselling for children and young people: Empowerment as practi; 1. Introduction; 2. Problem presentation and the relevance of help; 3. Minimising normativity and asymmetry in proposing solutions; 4. Focusing on the 'teller and her experiences' in managing advice and advice resistance; 5. Pursuing client engagement; 6. Inviting (re-)assessment; 7. Attributing ownership of ideas to the client 8. Avoiding giving advice: Empowerment as practical actionAcknowledgements; References; Withholding explicit assessments in tourist-office talk; 1. Introduction; 2. Data; 3. Previous work on assessments; 4. Withholding explicit assessments in tourist-office talk; 5. Discussion; References; "But whose side are you on?" Doing being independent in telephone-mediated dispute resolution; 1. Introduction; 2. Affiliation, troubles talk and complaints; 3. Independence and institutional talk-in-interaction; 4. The institutional context of the present study 5. Independent dispute resolution in practice6. Responding to the initial formulation of trouble; 7. Explanation of the service as independent; 8. Launching institutionally relevant actions; 9. Acknowledging emotional displays; 10. Affiliation prior to call closing; 11. Discussion; References; "Don't tell him just help him": Restricted interactional activity during a classroom writing lesson; 1. Introduction; 2. The data; 3. Analysis; 4. Discussion; 5. Conclusion; References; "I'll suggest that to your doctor": Managing interactional restrictions to treatment provision in se; 1. Introduction 2. Treatment discussions in healthcare encounters3. Analysis; 4. Discussion: Managing restricted interactional practices in the obesity clinic; Acknowledgements; References; Linguistic and interactional restrictions in an outpatient clinic: The challenge of delivering the d; 1. Introduction; 2. The data; 3. Conclusions; References; Responses to indirect complaints as restricted activities in Therapeutic Community meetings; 1. Introduction; 2. Data; 3. Ignoring a resident's turn carrying a complaint; 4. Avoiding attending the complaint-components of a resident's turn; 5. Summary and comment 6. Disaffiliating with a resident's complaint |
| Record Nr. | UNINA-9910788150903321 |
| Amsterdam, The Netherlands ; ; Philadelphia, Pennsylvania : , : John Benjamins Publishing Company, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Producing and managing restricted activities : avoidance and withholding in institutional interaction / / edited by Fabienne H. G. Chevalier, University of Nottingham ; John Moore, Olivet College
| Producing and managing restricted activities : avoidance and withholding in institutional interaction / / edited by Fabienne H. G. Chevalier, University of Nottingham ; John Moore, Olivet College |
| Pubbl/distr/stampa | Amsterdam, The Netherlands ; ; Philadelphia, Pennsylvania : , : John Benjamins Publishing Company, , 2015 |
| Descrizione fisica | 1 online resource (388 p.) |
| Disciplina | 302.3/5 |
| Collana | Pragmatics & Beyond New Series |
| Soggetto topico |
Sublanguage
Conversation analysis Verbal behavior Communication in human services Communication in medicine |
| ISBN | 90-272-6909-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Producing and Managing Restricted Activities; Editorial page; Title page; LCC data; Table of contents; Producing and managing restricted activities: An introduction to avoidance and withholding in instit; 1. Overview; 2. Methodological and theoretical background; 3. Prior work on avoidance; 4. Terminological issues in the CA literature; 5. Situating the collection; References; Assessments, interrogatives, and semi-scripted talk in managing a restriction on advising; 1. Introduction; 2. The management of advice in institutional interactions; 3. Interrogatives in institutional interactions
4. Assessments as advice5. About the data; 6. Analysis; 7. Discussion; 8. Conclusion; Acknowledgements; References; Avoiding giving advice in telephone counselling for children and young people: Empowerment as practi; 1. Introduction; 2. Problem presentation and the relevance of help; 3. Minimising normativity and asymmetry in proposing solutions; 4. Focusing on the 'teller and her experiences' in managing advice and advice resistance; 5. Pursuing client engagement; 6. Inviting (re-)assessment; 7. Attributing ownership of ideas to the client 8. Avoiding giving advice: Empowerment as practical actionAcknowledgements; References; Withholding explicit assessments in tourist-office talk; 1. Introduction; 2. Data; 3. Previous work on assessments; 4. Withholding explicit assessments in tourist-office talk; 5. Discussion; References; "But whose side are you on?" Doing being independent in telephone-mediated dispute resolution; 1. Introduction; 2. Affiliation, troubles talk and complaints; 3. Independence and institutional talk-in-interaction; 4. The institutional context of the present study 5. Independent dispute resolution in practice6. Responding to the initial formulation of trouble; 7. Explanation of the service as independent; 8. Launching institutionally relevant actions; 9. Acknowledging emotional displays; 10. Affiliation prior to call closing; 11. Discussion; References; "Don't tell him just help him": Restricted interactional activity during a classroom writing lesson; 1. Introduction; 2. The data; 3. Analysis; 4. Discussion; 5. Conclusion; References; "I'll suggest that to your doctor": Managing interactional restrictions to treatment provision in se; 1. Introduction 2. Treatment discussions in healthcare encounters3. Analysis; 4. Discussion: Managing restricted interactional practices in the obesity clinic; Acknowledgements; References; Linguistic and interactional restrictions in an outpatient clinic: The challenge of delivering the d; 1. Introduction; 2. The data; 3. Conclusions; References; Responses to indirect complaints as restricted activities in Therapeutic Community meetings; 1. Introduction; 2. Data; 3. Ignoring a resident's turn carrying a complaint; 4. Avoiding attending the complaint-components of a resident's turn; 5. Summary and comment 6. Disaffiliating with a resident's complaint |
| Record Nr. | UNINA-9910812828803321 |
| Amsterdam, The Netherlands ; ; Philadelphia, Pennsylvania : , : John Benjamins Publishing Company, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
