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The AMA handbook of business letters [[electronic resource] /] / Jeffrey L. Seglin and Edward Coleman
| The AMA handbook of business letters [[electronic resource] /] / Jeffrey L. Seglin and Edward Coleman |
| Autore | Seglin Jeffrey L. <1956-> |
| Edizione | [4th ed.] |
| Pubbl/distr/stampa | New York, : AMACOM, c2012 |
| Descrizione fisica | 1 online resource (497 p.) |
| Disciplina | 651.7/5 |
| Altri autori (Persone) | ColemanEdward <1968-> |
| Soggetto topico |
Commercial correspondence
Letter writing |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-283-57596-5
9786613888419 0-8144-2013-3 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; Preface to the Fourth Edition; PART I. The Basics; Approaching This Book; Approach of This Book; Chapter 1. Planning the Letter; Researching the Facts; Analyzing the Subject and Reader; Knowing Your Objectives and How to Accomplish Them; Chapter 2. Components of an Effective Letter; Language-Clarity Versus Ambiguity; Tone-Personality; Focus of Attention-The "You Attitude"; Length; Chapter 3. Structure: The Parts of a Letter; Dateline; Reference Line; Personal or Confidential Note; Inside Address; Attention Note; Salutation; Subject Line; Paragraphs; Continuation Sheets
Complimentary CloseSignature Block; Identification Line; Enclosure and Attachment Notations; Distribution Notation; Postscript; Chapter 4. Appearance of the Letter; Stationery; Formats; Full Block; Block; Semiblock; Simplified Letter; Official Style; Hanging Indented; Envelopes; Memorandums; Email; Chapter 5. Grammar; Grammar; Wrong Pronouns; Pronouns and Antecedents; Subject and Verb Agreement; Dangling Modifiers; Split Infinitives; Parallel Structure; Punctuation; Capitalization; Spelling; Jargon; Clichés; Wordiness; PART II. The Letters Chapter 6. Sales, Marketing, and Public Relations LettersLetters of Introduction; Sales Letters; Letter Accompanying Renewal Notice; Letter Announcing a Special Presentation; Letter Expressing Appreciation to Customers; Catalog Letters; Sales Inquiry Response; Appointment Requests; Letters of Interest; Letter to Difficult-to-See Prospect; Letter to Find Decision Maker; Letters Confirming Proposals; Follow-Up Sales Call Letters; Letter to Renew Contact; Letter Welcoming New Client; Letter Asking for Referral; Letter Promoting Special Sale; Letter to Wish Existing Customer Holiday Greetings Letter to Acknowledge Anniversary of a Sales RelationshipPublic Relations Letters; Chapter 7. Customer Service Letters; Complaint Resolution Letters; Apology Letters; Letter Acknowledging Order; Letters Correcting Wrong Shipment; Product or Service Information Letters; Thank-You Letters to Customers; Letter to Lapsed Customer; Pricing Letters; Change-in-Location Letters; Project Status Letters; Product-Handling Letter; Letters Announcing Personnel Changes; Subscription Response Letters; Letters to Stockholders; Letter Dealing with Unreasonable Customer Chapter 8. Credit and Collection LettersLetter Requesting Commercial Credit; Credit Information Letters; Letters Announcing Credit Policy Change; Returned-Check Letters; Credit Reference Letters; Letter Denying Credit; Letters Granting Credit; Letter Raising Credit Limit; Letter Clearing Disputed Items; Stop-Payment Letter; Collection Letters; Credit-Suspension Letter; Letter Reinstating Credit; Letters Accepting Partial Payment; Letter Acknowledging Payment; Letter About Deposit Due; Letter to Lender to Renegotiate Payment Terms; Letter from Customer About Billing Error Chapter 9. Letters to Vendors and Suppliers |
| Record Nr. | UNINA-9910465834003321 |
Seglin Jeffrey L. <1956->
|
||
| New York, : AMACOM, c2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The AMA handbook of business letters [[electronic resource] /] / Jeffrey L. Seglin and Edward Coleman
| The AMA handbook of business letters [[electronic resource] /] / Jeffrey L. Seglin and Edward Coleman |
| Autore | Seglin Jeffrey L. <1956-> |
| Edizione | [4th ed.] |
| Pubbl/distr/stampa | New York, : AMACOM, c2012 |
| Descrizione fisica | 1 online resource (497 p.) |
| Disciplina | 651.7/5 |
| Altri autori (Persone) | ColemanEdward <1968-> |
| Soggetto topico |
Commercial correspondence
Letter writing |
| ISBN |
1-283-57596-5
9786613888419 0-8144-2013-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; Preface to the Fourth Edition; PART I. The Basics; Approaching This Book; Approach of This Book; Chapter 1. Planning the Letter; Researching the Facts; Analyzing the Subject and Reader; Knowing Your Objectives and How to Accomplish Them; Chapter 2. Components of an Effective Letter; Language-Clarity Versus Ambiguity; Tone-Personality; Focus of Attention-The "You Attitude"; Length; Chapter 3. Structure: The Parts of a Letter; Dateline; Reference Line; Personal or Confidential Note; Inside Address; Attention Note; Salutation; Subject Line; Paragraphs; Continuation Sheets
Complimentary CloseSignature Block; Identification Line; Enclosure and Attachment Notations; Distribution Notation; Postscript; Chapter 4. Appearance of the Letter; Stationery; Formats; Full Block; Block; Semiblock; Simplified Letter; Official Style; Hanging Indented; Envelopes; Memorandums; Email; Chapter 5. Grammar; Grammar; Wrong Pronouns; Pronouns and Antecedents; Subject and Verb Agreement; Dangling Modifiers; Split Infinitives; Parallel Structure; Punctuation; Capitalization; Spelling; Jargon; Clichés; Wordiness; PART II. The Letters Chapter 6. Sales, Marketing, and Public Relations LettersLetters of Introduction; Sales Letters; Letter Accompanying Renewal Notice; Letter Announcing a Special Presentation; Letter Expressing Appreciation to Customers; Catalog Letters; Sales Inquiry Response; Appointment Requests; Letters of Interest; Letter to Difficult-to-See Prospect; Letter to Find Decision Maker; Letters Confirming Proposals; Follow-Up Sales Call Letters; Letter to Renew Contact; Letter Welcoming New Client; Letter Asking for Referral; Letter Promoting Special Sale; Letter to Wish Existing Customer Holiday Greetings Letter to Acknowledge Anniversary of a Sales RelationshipPublic Relations Letters; Chapter 7. Customer Service Letters; Complaint Resolution Letters; Apology Letters; Letter Acknowledging Order; Letters Correcting Wrong Shipment; Product or Service Information Letters; Thank-You Letters to Customers; Letter to Lapsed Customer; Pricing Letters; Change-in-Location Letters; Project Status Letters; Product-Handling Letter; Letters Announcing Personnel Changes; Subscription Response Letters; Letters to Stockholders; Letter Dealing with Unreasonable Customer Chapter 8. Credit and Collection LettersLetter Requesting Commercial Credit; Credit Information Letters; Letters Announcing Credit Policy Change; Returned-Check Letters; Credit Reference Letters; Letter Denying Credit; Letters Granting Credit; Letter Raising Credit Limit; Letter Clearing Disputed Items; Stop-Payment Letter; Collection Letters; Credit-Suspension Letter; Letter Reinstating Credit; Letters Accepting Partial Payment; Letter Acknowledging Payment; Letter About Deposit Due; Letter to Lender to Renegotiate Payment Terms; Letter from Customer About Billing Error Chapter 9. Letters to Vendors and Suppliers |
| Record Nr. | UNINA-9910791711203321 |
|
Seglin Jeffrey L. <1956->
|
||
| New York, : AMACOM, c2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The AMA handbook of business letters / / Jeffrey L. Seglin and Edward Coleman
| The AMA handbook of business letters / / Jeffrey L. Seglin and Edward Coleman |
| Autore | Seglin Jeffrey L. <1956-> |
| Edizione | [4th ed.] |
| Pubbl/distr/stampa | New York, : AMACOM, c2012 |
| Descrizione fisica | 1 online resource (497 p.) |
| Disciplina | 651.7/5 |
| Altri autori (Persone) | ColemanEdward <1968-> |
| Soggetto topico |
Commercial correspondence
Letter writing |
| ISBN |
9786613888419
9781283575966 1283575965 9780814420133 0814420133 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; Preface to the Fourth Edition; PART I. The Basics; Approaching This Book; Approach of This Book; Chapter 1. Planning the Letter; Researching the Facts; Analyzing the Subject and Reader; Knowing Your Objectives and How to Accomplish Them; Chapter 2. Components of an Effective Letter; Language-Clarity Versus Ambiguity; Tone-Personality; Focus of Attention-The "You Attitude"; Length; Chapter 3. Structure: The Parts of a Letter; Dateline; Reference Line; Personal or Confidential Note; Inside Address; Attention Note; Salutation; Subject Line; Paragraphs; Continuation Sheets
Complimentary CloseSignature Block; Identification Line; Enclosure and Attachment Notations; Distribution Notation; Postscript; Chapter 4. Appearance of the Letter; Stationery; Formats; Full Block; Block; Semiblock; Simplified Letter; Official Style; Hanging Indented; Envelopes; Memorandums; Email; Chapter 5. Grammar; Grammar; Wrong Pronouns; Pronouns and Antecedents; Subject and Verb Agreement; Dangling Modifiers; Split Infinitives; Parallel Structure; Punctuation; Capitalization; Spelling; Jargon; Clichés; Wordiness; PART II. The Letters Chapter 6. Sales, Marketing, and Public Relations LettersLetters of Introduction; Sales Letters; Letter Accompanying Renewal Notice; Letter Announcing a Special Presentation; Letter Expressing Appreciation to Customers; Catalog Letters; Sales Inquiry Response; Appointment Requests; Letters of Interest; Letter to Difficult-to-See Prospect; Letter to Find Decision Maker; Letters Confirming Proposals; Follow-Up Sales Call Letters; Letter to Renew Contact; Letter Welcoming New Client; Letter Asking for Referral; Letter Promoting Special Sale; Letter to Wish Existing Customer Holiday Greetings Letter to Acknowledge Anniversary of a Sales RelationshipPublic Relations Letters; Chapter 7. Customer Service Letters; Complaint Resolution Letters; Apology Letters; Letter Acknowledging Order; Letters Correcting Wrong Shipment; Product or Service Information Letters; Thank-You Letters to Customers; Letter to Lapsed Customer; Pricing Letters; Change-in-Location Letters; Project Status Letters; Product-Handling Letter; Letters Announcing Personnel Changes; Subscription Response Letters; Letters to Stockholders; Letter Dealing with Unreasonable Customer Chapter 8. Credit and Collection LettersLetter Requesting Commercial Credit; Credit Information Letters; Letters Announcing Credit Policy Change; Returned-Check Letters; Credit Reference Letters; Letter Denying Credit; Letters Granting Credit; Letter Raising Credit Limit; Letter Clearing Disputed Items; Stop-Payment Letter; Collection Letters; Credit-Suspension Letter; Letter Reinstating Credit; Letters Accepting Partial Payment; Letter Acknowledging Payment; Letter About Deposit Due; Letter to Lender to Renegotiate Payment Terms; Letter from Customer About Billing Error Chapter 9. Letters to Vendors and Suppliers |
| Altri titoli varianti |
Handbook of business letters
American Management Association handbook of business letters |
| Record Nr. | UNINA-9910953475403321 |
|
Seglin Jeffrey L. <1956->
|
||
| New York, : AMACOM, c2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The AMA handbook of business letters [[electronic resource] /] / Jeffrey L. Seglin with Edward Coleman
| The AMA handbook of business letters [[electronic resource] /] / Jeffrey L. Seglin with Edward Coleman |
| Autore | Seglin Jeffrey L. <1956-> |
| Edizione | [3rd ed.] |
| Pubbl/distr/stampa | New York, : AMACOM, c2002 |
| Descrizione fisica | 1 online resource (531 p.) |
| Disciplina | 808/.066651 |
| Altri autori (Persone) | ColemanEdward <1968-> |
| Soggetto topico |
Commercial correspondence
Letter writing |
| Soggetto genere / forma | Electronic books. |
| ISBN | 0-8144-2662-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Planning the letter -- Components of an effective letter -- Structure : the parts of a letter -- Appearance of the letter -- Grammar -- Word processing -- Sales, marketing, and public relations letters -- Customer service letters -- Credit and collection letters -- Letters to vendors and suppliers -- Personnel letters -- Transmittal letters -- Confirmation letters -- Request letters -- Replies -- Permissions letters -- Social, personal, and miscellaneous letters. |
| Record Nr. | UNINA-9910455682603321 |
|
Seglin Jeffrey L. <1956->
|
||
| New York, : AMACOM, c2002 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The AMA handbook of business letters [[electronic resource] /] / Jeffrey L. Seglin with Edward Coleman
| The AMA handbook of business letters [[electronic resource] /] / Jeffrey L. Seglin with Edward Coleman |
| Autore | Seglin Jeffrey L. <1956-> |
| Edizione | [3rd ed.] |
| Pubbl/distr/stampa | New York, : AMACOM, c2002 |
| Descrizione fisica | 1 online resource (531 p.) |
| Disciplina | 808/.066651 |
| Altri autori (Persone) | ColemanEdward <1968-> |
| Soggetto topico |
Commercial correspondence
Letter writing |
| ISBN | 0-8144-2662-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Planning the letter -- Components of an effective letter -- Structure : the parts of a letter -- Appearance of the letter -- Grammar -- Word processing -- Sales, marketing, and public relations letters -- Customer service letters -- Credit and collection letters -- Letters to vendors and suppliers -- Personnel letters -- Transmittal letters -- Confirmation letters -- Request letters -- Replies -- Permissions letters -- Social, personal, and miscellaneous letters. |
| Record Nr. | UNINA-9910780187603321 |
|
Seglin Jeffrey L. <1956->
|
||
| New York, : AMACOM, c2002 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
AMA handbook of business writing [[electronic resource] ] : the ultimate guide to style, grammar, usage, punctuation, construction, and formatting / / Kevin Wilson and Jennifer Wauson
| AMA handbook of business writing [[electronic resource] ] : the ultimate guide to style, grammar, usage, punctuation, construction, and formatting / / Kevin Wilson and Jennifer Wauson |
| Autore | Wilson K (Kevin), <1958-> |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | New York, : American Management Association, 2010 |
| Descrizione fisica | 1 online resource (666 p.) |
| Disciplina | 808/.06665 |
| Altri autori (Persone) |
WilsonK <1958-> (Kevin)
WausonJennifer |
| Soggetto topico |
Commercial correspondence
Business writing English language - Business English |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-78402-222-5
1-62198-329-3 1-282-72938-1 9786612729386 0-8144-1590-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
CONTENTS; Loan, Lend; INTRODUCTION; ACKNOWLEDGMENTS; SECTION 1 The Writing Process; Audience Analysis; Brainstorming; Research; Interviewing; Outlining; Writing a Draft; Business Writing Style; Using Visuals; Page Design; Publication Design; Editing; Proofreading; Document Review; Revisions; Documenting Sources; Footnotes and Endnotes; Bibliographies; Global Communications; Collaborative Writing; Promotional Writing; SECTION 2 The Business Writer's Alphabetical Reference; A, An; Abbreviations; Titles Before and After Names; Names; Mathematical Units and Measurements; Long Phrases
Words Used with Numbers Common Latin Terms; States and Territories; Things You Should Not Abbreviate; Spacing and Periods for Abbreviations; Guidelines for Using Abbreviations in Your Writing; Abbreviations for Measurements; Abbreviations for Numbers; Above, Below; Absolute Form of an Adjective; Absolute Phrase; Absolutely; Abstract Nouns; Accent Marks; Accept, Except; Access, Excess; Acronyms; Action Verbs; Active Voice; A.D.; Adjectival Noun; Adjectival Opposites; Adjective Phrase; Adjectives; Placement of Adjectives in a Sentence; Use of Multiple Adjectives; Degrees of Adjectives Irregular Form Adjectives A-Adjectives; Adjuncts, Disjuncts, and Conjuncts; Adverbial Clause; Adverbial Phrase; Adverbs; Prepositional Phrases Acting as Adverbs; Infinitive Phrases Acting as Adverbs; Adverbs in a Numbered List; Adverbs to Avoid; Positioning Adverbs in a Sentence; Order of Adverbs; Inappropriate Adverb Order; Viewpoint Adverbs; Focus Adverbs; Negative Adverbs; Advice, Advise; Affect, Effect; Affixes; African-American; Age; Agents; Agreement; Aid, Aide; Alike; A Little; Allegories; Alliteration; All Right, Alright; Allusion, Illusion; Alone, Lonely; A Lot, Alot, Allot Already, All Ready Altogether, All Together; Ambitransitive Verbs; American English, British English; Among, Between; Ampersand; A.M., P.M.; An; Anadiplosis; Anaphora; And Also; And/Or; Angry, Mad; Animate Nouns; Antagonyms; Antecedent; Anti-; Antimetabole; Antonyms; Any, Either; Any, Some; Apart, A Part; Apodosis; Apostrophe; Appears, Displays; Appendix; Apposition; Appositives; Articles; As, Like; Assure, Insure, Ensure; Asterisks; As to Whether; As Well As; Autoantonyms; Auxiliary Verbs; Average, Mean, Median; A While, Awhile; Awful, Awfully; Bad, Badly; Back-Channeling; Backslash, Slash Back up, Backup Base Form of a Verb; Basically, Essentially, Totally; B.C.; Because, Since, As; Been, Gone; Being That, Being As; Below; Beside, Besides; Between, Among; Bias, Biased; Biased or Sexist Language; Bibliography; Billion; Biweekly, Bimonthly, Semiweekly, Semimonthly; Blind; Blog, Weblog; Bold Fonts; Bored, Boring; Both, Alike; Both, Each; Brackets; Changes to Quoted Material; Digressions within Parentheses; Brake, Break; Brand Names; Breath, Breathe; Bring, Take; British English; Bulleted List; Bushel; Business, Right; Buzzwords; By, Bye, Buy; By, Until; Call Back, Callback Call Out, Callout |
| Record Nr. | UNINA-9910459156803321 |
|
Wilson K (Kevin), <1958->
|
||
| New York, : American Management Association, 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
AMA handbook of business writing [[electronic resource] ] : the ultimate guide to style, grammar, usage, punctuation, construction, and formatting / / Kevin Wilson and Jennifer Wauson
| AMA handbook of business writing [[electronic resource] ] : the ultimate guide to style, grammar, usage, punctuation, construction, and formatting / / Kevin Wilson and Jennifer Wauson |
| Autore | Wilson K (Kevin), <1958-> |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | New York, : American Management Association, 2010 |
| Descrizione fisica | 1 online resource (666 p.) |
| Disciplina | 808/.06665 |
| Altri autori (Persone) |
WilsonK <1958-> (Kevin)
WausonJennifer |
| Soggetto topico |
Commercial correspondence
Business writing English language - Business English |
| ISBN |
1-78402-222-5
1-62198-329-3 1-282-72938-1 9786612729386 0-8144-1590-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
CONTENTS; Loan, Lend; INTRODUCTION; ACKNOWLEDGMENTS; SECTION 1 The Writing Process; Audience Analysis; Brainstorming; Research; Interviewing; Outlining; Writing a Draft; Business Writing Style; Using Visuals; Page Design; Publication Design; Editing; Proofreading; Document Review; Revisions; Documenting Sources; Footnotes and Endnotes; Bibliographies; Global Communications; Collaborative Writing; Promotional Writing; SECTION 2 The Business Writer's Alphabetical Reference; A, An; Abbreviations; Titles Before and After Names; Names; Mathematical Units and Measurements; Long Phrases
Words Used with Numbers Common Latin Terms; States and Territories; Things You Should Not Abbreviate; Spacing and Periods for Abbreviations; Guidelines for Using Abbreviations in Your Writing; Abbreviations for Measurements; Abbreviations for Numbers; Above, Below; Absolute Form of an Adjective; Absolute Phrase; Absolutely; Abstract Nouns; Accent Marks; Accept, Except; Access, Excess; Acronyms; Action Verbs; Active Voice; A.D.; Adjectival Noun; Adjectival Opposites; Adjective Phrase; Adjectives; Placement of Adjectives in a Sentence; Use of Multiple Adjectives; Degrees of Adjectives Irregular Form Adjectives A-Adjectives; Adjuncts, Disjuncts, and Conjuncts; Adverbial Clause; Adverbial Phrase; Adverbs; Prepositional Phrases Acting as Adverbs; Infinitive Phrases Acting as Adverbs; Adverbs in a Numbered List; Adverbs to Avoid; Positioning Adverbs in a Sentence; Order of Adverbs; Inappropriate Adverb Order; Viewpoint Adverbs; Focus Adverbs; Negative Adverbs; Advice, Advise; Affect, Effect; Affixes; African-American; Age; Agents; Agreement; Aid, Aide; Alike; A Little; Allegories; Alliteration; All Right, Alright; Allusion, Illusion; Alone, Lonely; A Lot, Alot, Allot Already, All Ready Altogether, All Together; Ambitransitive Verbs; American English, British English; Among, Between; Ampersand; A.M., P.M.; An; Anadiplosis; Anaphora; And Also; And/Or; Angry, Mad; Animate Nouns; Antagonyms; Antecedent; Anti-; Antimetabole; Antonyms; Any, Either; Any, Some; Apart, A Part; Apodosis; Apostrophe; Appears, Displays; Appendix; Apposition; Appositives; Articles; As, Like; Assure, Insure, Ensure; Asterisks; As to Whether; As Well As; Autoantonyms; Auxiliary Verbs; Average, Mean, Median; A While, Awhile; Awful, Awfully; Bad, Badly; Back-Channeling; Backslash, Slash Back up, Backup Base Form of a Verb; Basically, Essentially, Totally; B.C.; Because, Since, As; Been, Gone; Being That, Being As; Below; Beside, Besides; Between, Among; Bias, Biased; Biased or Sexist Language; Bibliography; Billion; Biweekly, Bimonthly, Semiweekly, Semimonthly; Blind; Blog, Weblog; Bold Fonts; Bored, Boring; Both, Alike; Both, Each; Brackets; Changes to Quoted Material; Digressions within Parentheses; Brake, Break; Brand Names; Breath, Breathe; Bring, Take; British English; Bulleted List; Bushel; Business, Right; Buzzwords; By, Bye, Buy; By, Until; Call Back, Callback Call Out, Callout |
| Record Nr. | UNINA-9910785036903321 |
|
Wilson K (Kevin), <1958->
|
||
| New York, : American Management Association, 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
AMA handbook of business writing : the ultimate guide to style, grammar, usage, punctuation, construction, and formatting / / Kevin Wilson and Jennifer Wauson
| AMA handbook of business writing : the ultimate guide to style, grammar, usage, punctuation, construction, and formatting / / Kevin Wilson and Jennifer Wauson |
| Autore | Wilson K (Kevin), <1958-> |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | New York, : American Management Association, 2010 |
| Descrizione fisica | 1 online resource (666 p.) |
| Disciplina | 808/.06665 |
| Altri autori (Persone) |
WilsonK <1958-> (Kevin)
WausonJennifer |
| Soggetto topico |
Commercial correspondence
Business writing English language - Business English |
| ISBN |
1-78402-222-5
1-62198-329-3 1-282-72938-1 9786612729386 0-8144-1590-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
CONTENTS; Loan, Lend; INTRODUCTION; ACKNOWLEDGMENTS; SECTION 1 The Writing Process; Audience Analysis; Brainstorming; Research; Interviewing; Outlining; Writing a Draft; Business Writing Style; Using Visuals; Page Design; Publication Design; Editing; Proofreading; Document Review; Revisions; Documenting Sources; Footnotes and Endnotes; Bibliographies; Global Communications; Collaborative Writing; Promotional Writing; SECTION 2 The Business Writer's Alphabetical Reference; A, An; Abbreviations; Titles Before and After Names; Names; Mathematical Units and Measurements; Long Phrases
Words Used with Numbers Common Latin Terms; States and Territories; Things You Should Not Abbreviate; Spacing and Periods for Abbreviations; Guidelines for Using Abbreviations in Your Writing; Abbreviations for Measurements; Abbreviations for Numbers; Above, Below; Absolute Form of an Adjective; Absolute Phrase; Absolutely; Abstract Nouns; Accent Marks; Accept, Except; Access, Excess; Acronyms; Action Verbs; Active Voice; A.D.; Adjectival Noun; Adjectival Opposites; Adjective Phrase; Adjectives; Placement of Adjectives in a Sentence; Use of Multiple Adjectives; Degrees of Adjectives Irregular Form Adjectives A-Adjectives; Adjuncts, Disjuncts, and Conjuncts; Adverbial Clause; Adverbial Phrase; Adverbs; Prepositional Phrases Acting as Adverbs; Infinitive Phrases Acting as Adverbs; Adverbs in a Numbered List; Adverbs to Avoid; Positioning Adverbs in a Sentence; Order of Adverbs; Inappropriate Adverb Order; Viewpoint Adverbs; Focus Adverbs; Negative Adverbs; Advice, Advise; Affect, Effect; Affixes; African-American; Age; Agents; Agreement; Aid, Aide; Alike; A Little; Allegories; Alliteration; All Right, Alright; Allusion, Illusion; Alone, Lonely; A Lot, Alot, Allot Already, All Ready Altogether, All Together; Ambitransitive Verbs; American English, British English; Among, Between; Ampersand; A.M., P.M.; An; Anadiplosis; Anaphora; And Also; And/Or; Angry, Mad; Animate Nouns; Antagonyms; Antecedent; Anti-; Antimetabole; Antonyms; Any, Either; Any, Some; Apart, A Part; Apodosis; Apostrophe; Appears, Displays; Appendix; Apposition; Appositives; Articles; As, Like; Assure, Insure, Ensure; Asterisks; As to Whether; As Well As; Autoantonyms; Auxiliary Verbs; Average, Mean, Median; A While, Awhile; Awful, Awfully; Bad, Badly; Back-Channeling; Backslash, Slash Back up, Backup Base Form of a Verb; Basically, Essentially, Totally; B.C.; Because, Since, As; Been, Gone; Being That, Being As; Below; Beside, Besides; Between, Among; Bias, Biased; Biased or Sexist Language; Bibliography; Billion; Biweekly, Bimonthly, Semiweekly, Semimonthly; Blind; Blog, Weblog; Bold Fonts; Bored, Boring; Both, Alike; Both, Each; Brackets; Changes to Quoted Material; Digressions within Parentheses; Brake, Break; Brand Names; Breath, Breathe; Bring, Take; British English; Bulleted List; Bushel; Business, Right; Buzzwords; By, Bye, Buy; By, Until; Call Back, Callback Call Out, Callout |
| Altri titoli varianti |
American Management Association handbook of business writing
Handbook of business writing |
| Record Nr. | UNINA-9910956583603321 |
|
Wilson K (Kevin), <1958->
|
||
| New York, : American Management Association, 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Besser schreiben im Business : Aktuelle Tipps und Vorlagen für den Geschäftsalltag / / Gabriela Baumgartner
| Besser schreiben im Business : Aktuelle Tipps und Vorlagen für den Geschäftsalltag / / Gabriela Baumgartner |
| Autore | Baumgartner Gabriela |
| Edizione | [2., überarbeitete Auflage.] |
| Pubbl/distr/stampa | Zurich, Switzerland : , : Beobachter-Edition, , 2013 |
| Descrizione fisica | 1 online resource (480 p.) |
| Disciplina | 658.45 |
| Soggetto topico |
Business communication
Commercial correspondence |
| ISBN | 3-85569-762-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | ger |
| Nota di contenuto |
Cover; Kurztitel; Titel; Copyright; Inhalt; Vorwort; 1 Einleitung; Unterstützung für Multitalente; Was bietet dieses Buch?; Vorlagen und Mustertexte online verfügbar; 2 Der Auftritt Ihres Unternehmens; Corporate Identity: das Erscheinungsbild Ihrer Firma; Was gehört zur Corporate Identity?; Gleicher Auftritt auf allen Kanälen; So gestalten Sie einen wirkungsvollen Geschäftsbrief; Regeln für die Darstellung; Die Empfängeradresse; Die Datumszeile; Wichtig: der Betreff; Die Anrede; Die Grussformel und das Beilagenverzeichnis; Das Postskriptum (PS); 3 Modern und effizient schreiben
Kurz und direkt - so schreibt man heuteSieben Regeln für Texte, die gelesen werden; So treffen Sie den richtigen Ton; Schluss mit Floskeln!; Vorsicht mit Zahlen, Ziffern und Abkürzungen; 08/15-Briefe verärgern Ihre Geschäftspartner; Das Wichtigste zur Rechtschreibung; Duzt man sich heute gross oder klein?; Punkt, Strichpunkt, Gedankenstrich - die Satzzeichen; Brauchts eins oder nicht? Das Komma; So gehts leichter: die Arbeit vor und nach dem Schreiben; Unterlagen bündeln und zusammenfassen; Erstellen Sie eine Textdisposition; Nicht zu vermeiden: die Arbeit nach dem Schreiben Textbausteine und StandardformulierungenTextbausteine für die Einleitung; Textbausteine für den Mittelteil; Textbausteine für den Schluss; 4 E-Mails im Geschäftsalltag; Per Mail oder doch besser per Brief?; Regeln für Ihre Mails; Mails, die gut ankommen; Tipps, damit Sie die Empfänger nicht verärgern; So behalten Sie Ihre Mailpost im Griff; Geschäftskorrespondenz per SMS?; 5 Anfragen, offerieren und bestellen; Anfragen stellen und auf Offerten reagieren; Wenn die Offerte ausbleibt; Zwischenberichte und Absagen; Angebote unterbreiten; Wie verbindlich ist die Offerte? Wie lange ist die Offerte gültig?Offerten übersichtlich darstellen; Nachfassen erlaubt; Der Kostenvoranschlag; Was darf der Kostenvoranschlag kosten?; Wenn Sie den Voranschlag nicht einhalten können; Bestellen und widerrufen; Wenn Sie sich anders besinnen; 6 Verträge abschliessen, rügen und reklamieren; Aufträge, Werkverträge und Kaufverträge; Was ist ein Auftrag?; Was ist ein Werkvertrag?; Rechte und Pflichten beim Kaufvertrag; Mängel rügen; Lieferverzug und Rücktritt vom Vertrag; Fixgeschäft: keine Mahnung nötig; Mahngeschäft; Richtig reklamieren 7 Von Rechnungen, Forderungen und BetreibungenVorbeugen ist besser als heilen; Die Bonitätsprüfung; Rechnung und Mahnung; Welche Zahlungsfristen gelten?; Darf der Kunde Skonto abziehen?; Die Rechnung übersichtlich aufstellen; Bei Zahlungsverzug mahnen; Mahnspesen und Verzugszinsen; Der Kunde bittet um Zahlungsaufschub; Die Betreibung; Das gehört ins Betreibungsformular; Der Zahlungsbefehl; Rechtsöffnung verlangen; Die Schlichtungsverhandlung; Vor dem Zivilgericht; Wenn Sie eine Rechnung nicht bezahlen können oder wollen; Zahlungsvorschläge unterbreiten Eine ungerechtfertigte Forderung bestreiten |
| Record Nr. | UNINA-9910153641903321 |
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Baumgartner Gabriela
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| Zurich, Switzerland : , : Beobachter-Edition, , 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Business communication [[electronic resource] /] / Namita Gopal
| Business communication [[electronic resource] /] / Namita Gopal |
| Autore | Gopal Namita |
| Pubbl/distr/stampa | New Delhi, : New Age International, c2009 |
| Descrizione fisica | 1 online resource (423 p.) |
| Soggetto topico |
Business communication
Commercial correspondence |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-282-45039-5
9786612450396 81-224-2937-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Cover""; ""Preface""; ""Contents""; ""Part I Concepts of Communication ""; ""Chapter 1. Importance of Business Communication ""; ""Chapter 2. The Communication Process""; ""Chapter 3. Objectives of Communication ""; ""Chapter 4. Communication Barriers""; ""Chapter 5 Channels of Communication ""; ""Chapter 6. Methods of Communication""; ""Part II Business Communication Technology""; ""Chapter 1. Appliances Used for Communication ""; ""Chapter 2. Mass Communication Media ""; ""Part III Oral Communication""; ""Chapter 1. Introduction to Oral Communication ""; ""Chapter 2. Listening""
""Chapter 3. Speaking """"Chapter 4. Interviews""; ""Chapter 5. Meetings: Notice, Agenda and Minutes ""; ""Chapter 6. Annual General Meeting, Role of a Company Secretary & Annual Report ""; ""Chapter 7. Group Communication: Committees and Seminars ""; ""Chapter 8. Group Discussion ""; ""Part IV Written Communication""; ""Chapter 1. Principles of Effective Communication ""; ""Chapter 2. Importance of Commercial Correspondence ""; ""Chapter 3. Visual Aids""; ""Chapter 4. Layout of a Business Letter ""; ""Chapter 5. Styles of Layout ""; ""Chapter 6. Writing Resumes"" ""Chapter 7. Application Letters """"Chapter 8. Appointment Letters""; ""Chapter 9. References & Testimonials""; ""Chapter 10. Reports""; ""Chapter 11. Tools of Internal Communication""; ""Chapter 12. Article Review""; ""Chapter 13. Communication Through Notices""; ""Chapter 14. Enquiries & Replies""; ""Chapter 15. Quotations and Offers""; ""Chapter 16. Orders""; ""Chapter 17. Complaints and Claims""; ""Chapter 18. Sales Letters""; ""Chapter 19. Circular Letters""; ""Chapter 20. Letters to The Editor""; ""Chapter 21. Collection Letters""; ""Chapter 22. Credit and Status Enquiries"" ""Chapter 23. Bank Correspondence""""Chapter 24. Correspondence Pertaining to Insurance""; ""Chapter 25. Letters Relating to Export and Import""; ""Chapter 26. Documentation""; ""Part V Using Software Applications & The Internet""; ""Chapter 1. Microsoft Office ""; ""Chapter 2. Search Engines""; ""Chapter 3. The Business Applications of The Internet""; ""Part VI Grammar""; ""Chapter 1. Punctuation""; ""Chapter 2. Parts of Speech""; ""Chapter 3. Style in Business Writing ""; ""Chapter 4. Sentence Structure""; ""Chapter 5. Foreign Words and Phrases ""; ""Chapter 6. Figures of Speech "" ""Part VII Business English""""Chapter 1. Dictionary Usage""; ""Chapter 2. Thesaurus Usage""; ""Chapter 3. Summarization""; ""Chapter 4. Vocabulary""; ""Chapter 5. Writing Techniques "" |
| Record Nr. | UNINA-9910458783603321 |
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Gopal Namita
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| New Delhi, : New Age International, c2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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