Info
A Aplicação Do Balanced Scorecard (BSC) Em Empresa Concessionária de Veículos Automotores
| A Aplicação Do Balanced Scorecard (BSC) Em Empresa Concessionária de Veículos Automotores |
| Autore | Moreira Rogério Magela |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Belo Horizonte : , : Editora Dialética, , 2023 |
| Descrizione fisica | 1 online resource (95 pages) |
| Soggetto topico |
Balanced scorecard (Management)
Strategic planning |
| ISBN | 9786525284477 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | por |
| Nota di contenuto |
Intro -- Folha de Rosto -- Créditos -- 1 INTRODUÇÃO -- 1.1 TEMA E PROBLEMA DE PESQUISA -- 1.2 OBJETIVOS -- 1.2.1 Objetivo geral -- 1.2.2 Objetivos específicos -- 1.3 JUSTIFICATIVA DO ESTUDO -- 1.4 ORGANIZAÇÃO DA DISSERTAÇÃO -- 2 CARACTERIZAÇÕES DO SETOR AUTOMOTIVO E DO NEGÓCIO DE CONCESSIONÁRIAS DE VEÍCULOS -- 2.1 CARACTERIZAÇÃO DO SETOR AUTOMOTIVO BRASILEIRO -- 2.2 CARACTERIZAÇÃO DO SEGMENTO DE CONCESSIONÁRIAS DE VEÍCULOS -- 3 REFERENCIAL TEÓRICO -- 3.1 CONCEITOS DE ESTRATÉGIA EMPRESARIAL, COMPETITIVIDADE E VANTAGEM COMPETITIVA -- 3.1.1 Estratégia empresarial -- 3.1.2 Planejamento estratégico -- 3.1.3 Vantagem competitiva -- 3.2 BALANCED SCORECARD: DA CRIAÇÃO À IMPLANTAÇÃO COMO SISTEMA DE GERENCIAMENTO DA ESTRATÉGIA -- 3.2.1 As organizações do período industrial à era da informação -- 3.2.2 A origem do Balanced Scorecard -- 3.2.3 O Balanced Scorecard e suas perspectivas -- 3.2.3.1 Perspectiva financeira -- 3.2.3.2 Perspectiva de clientes -- 3.2.3.3 Perspectiva de processos internos -- 3.2.3.4 Perspectiva de aprendizado e crescimento -- 3.3. MAPAS ESTRATÉGICOS -- 3.3.1 A construção de painéis de indicadores -- 3.3.2 O Balanced Scorecard como ferramenta gerencial -- 3.3.3 Como o Balanced Scorecard pode gerar vantagem competitiva -- 3.3.4 Desafios para a construção do balanced scorecard bem-sucedido -- 4 METODOLOGIA -- 4.1 TIPO DE PESQUISA -- 5 | COLETA E ANÁLISE DOS RESULTADOS -- 5.1 CARACTERIZAÇÃO DA EMPRESA EM ESTUDO -- 5.2 DIAGNÓSTICO E ANÁLISE DA SITUAÇÃO INICIAL (FASE EXPLORATÓRIA) -- 5.2.1 Análise da situação dos departamentos comerciais -- 5.3. ANÁLISE DE ESTRUTURA DE RECURSOS HUMANOS E DE SATISFAÇÃO DOS CLIENTES -- 5.3.1. Turnover -- 5.3.2. Indíce de satisfação dos clientes -- 5.3.3. Pesquisa de clima -- 5.4 FASE DE IMPLANTAÇÃO DO BSC (FASE DA AÇÃO) -- 5.5 A DIFUSÃO E O ACOMPANHAMENTO DOS OBJETIVOS ESTRATÉGICOS.
5.6 FASE DE AVALIAÇÃO DA ADERÊNCIA E AJUSTE DA METODOLOGIA -- 5.7 ANÁLISE COMPARATIVA DA IMPLANTAÇÃO DO BALANCED SCORECARD NA EMPRESA EM ESTUDO, CONFORME O MODELO PROPOSTO POR KAPLAN E NORTON (1997) -- 5.8 O ESTÁGIO ATUAL DO BSC NA ORGANIZAÇÃO EM ESTUDO -- 5.9 DIFICULDADES E DESAFIOS ENCONTRADOS E NÃO SUPERADOS PARA A IMPLANTAÇÃO BEM-SUCEDIDA DO BSC -- 5.10 PONTOS IMPORTANTES A SEREM DESTACADOS PARA A IMPLANTAÇÃO DO BSC -- 6 CONCLUSÕES, LIMITAÇÕES À PESQUISA E OUTROS ASPECTOS IMPORTANTES -- 6.1 CONCLUSÕES -- 6.2 LIMITAÇÃO DA PESQUISA -- REFERÊNCIAS -- APÊNDICES E ANEXO -- APÊNDICE A - QUESTIONÁRIO COM COLABORADORES -- APÊNDICE B - QUESTIONÁRIO COM GESTORES -- ANEXO A - LEI 6729/79 ALTERADO PELA LEI 8132/90 "LEI RENATO FERRARI". |
| Record Nr. | UNINA-9910984665903321 |
Moreira Rogério Magela
|
||
| Belo Horizonte : , : Editora Dialética, , 2023 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Balanced Scorecard Evolution [[electronic resource] ] : A Dynamic Approach to Strategy Execution
| Balanced Scorecard Evolution [[electronic resource] ] : A Dynamic Approach to Strategy Execution |
| Autore | Niven Paul R |
| Pubbl/distr/stampa | Hoboken, : Wiley, 2014 |
| Descrizione fisica | 1 online resource (371 p.) |
| Disciplina |
658.4/012
658.4012 |
| Collana | Wiley Corporate F&A |
| Soggetto topico |
BUSINESS & ECONOMICS / Decision-Making & Problem Solving
Organizational change Organizational effectiveness Strategic planning Balanced scorecard (Management) Management Business & Economics Management Styles & Communication |
| ISBN |
1-118-91501-1
1-118-93901-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Balanced Scorecard Evolution; Contents; Preface; LOOKING BACK AND LOOKING AHEAD; HOW IS THIS BOOK DIFFERENT?; WHO WILL BENEFIT FROM THIS BOOK?; HOW THE BOOK IS ORGANIZED; Acknowledgments; Chapter 1 What Exactly Is a Balanced Scorecard?; ORIGINS, AND A BRIEF HISTORY, OF THE BALANCED SCORECARD; BALANCED SCORECARD PERSPECTIVES; Customer Perspective; Internal Process Perspective; Learning and Growth Perspective; Financial Perspective; WHAT IS A BALANCED SCORECARD?; Objectives and Strategy Maps; Performance Measures and Targets; Strategic Initiatives
TELLING THE STORY OF YOUR STRATEGY THROUGH CAUSE AND EFFECTCause and Effect Linkages in Practice; Always Strive to Tell Your Strategic Story; KEY BALANCED SCORECARD QUESTIONS AND ANSWERS; What Is the Difference between a Balanced Scorecard and a Dashboard?; Does Balance Mean an Equal Number of Objectives and Measures in Each Perspective of the Balanced Scorecard?; What Version or Generation of the Balanced Scorecard Does This Book Cover?; Does the Balanced Scorecard Change?; How Important Is Terminology in a Balanced Scorecard Implementation?; NOTES Chapter 2 Just Like the Boy Scouts: Be PreparedFIRST THINGS FIRST: WHY ARE YOU DEVELOPING A BALANCED SCORECARD?; ANSWERING THE QUESTION: WHY THE BALANCED SCORECARD AND WHY NOW?; POSSIBLE REASONS FOR LAUNCHING A BALANCED SCORECARD; SEND YOURSELF A POSTCARD FROM THE FUTURE; START WITH A PROVOCATIVE ACTION; OVERCOMING SKEPTICISM; BENEFITS OF A GUIDING RATIONALE; WHERE DO WE BUILD THE BALANCED SCORECARD?; CRITERIA FOR CHOOSING AN APPROPRIATE ORGANIZATIONAL UNIT; EXECUTIVE SPONSORSHIP: A CRITICAL ELEMENT OF ANY BALANCED SCORECARD PROGRAM; Securing Executive Sponsorship SPONSORSHIP ADVICE FOR EXECUTIVESYOUR BALANCED SCORECARD TEAM; Choosing the Team; How Many People Should Be on Your Balanced Scorecard Team?; What Skill Sets Should Team Members Possess?; Team Member Roles and Responsibilities; Balanced Scorecard Team Members; Training Your Team; MANAGING THE BALANCED SCORECARD ON AN ONGOING BASIS: THE OFFICE OF STRATEGY MANAGEMENT; FUNCTIONS OF THE OFFICE OF STRATEGY MANAGEMENT; Initial Considerations in Establishing a Strategic Management Office; YOUR BALANCED SCORECARD DEVELOPMENT PLAN; The Planning Phase; The Development Phase BE FAST, BUT BE THOUGHTFUL IN YOUR APPROACHDEVELOPING A COMMUNICATION PLAN TO SUPPORT YOUR BALANCED SCORECARD INITIATIVE; Communication: A Vital Link to Success; Why Communication Is Critical to Your Balanced Scorecard; A Guiding Rationale for Your Communication Plan; Key Elements of a Communication Plan; Evaluating the Effectiveness of Your Communication Efforts; Final Thoughts on Communication Planning; FINAL ASSESSMENTS TO MAKE BEFORE YOU BEGIN BUILDING A BALANCED SCORECARD; If You Already Have a Strategy Map or Balanced Scorecard of Measures, Are You Willing to Change It? Critically Examine the Existence of Common Change Blockers |
| Record Nr. | UNINA-9910132196403321 |
|
Niven Paul R
|
||
| Hoboken, : Wiley, 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Balanced Scorecard Evolution : A Dynamic Approach to Strategy Execution
| Balanced Scorecard Evolution : A Dynamic Approach to Strategy Execution |
| Autore | Niven Paul R |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Hoboken, : Wiley, 2014 |
| Descrizione fisica | 1 online resource (371 p.) |
| Disciplina |
658.4/012
658.4012 |
| Collana | Wiley Corporate F&A |
| Soggetto topico |
BUSINESS & ECONOMICS / Decision-Making & Problem Solving
Organizational change Organizational effectiveness Strategic planning Balanced scorecard (Management) Management Business & Economics Management Styles & Communication |
| ISBN |
9781118915011
1118915011 9781118939017 1118939018 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Balanced Scorecard Evolution; Contents; Preface; LOOKING BACK AND LOOKING AHEAD; HOW IS THIS BOOK DIFFERENT?; WHO WILL BENEFIT FROM THIS BOOK?; HOW THE BOOK IS ORGANIZED; Acknowledgments; Chapter 1 What Exactly Is a Balanced Scorecard?; ORIGINS, AND A BRIEF HISTORY, OF THE BALANCED SCORECARD; BALANCED SCORECARD PERSPECTIVES; Customer Perspective; Internal Process Perspective; Learning and Growth Perspective; Financial Perspective; WHAT IS A BALANCED SCORECARD?; Objectives and Strategy Maps; Performance Measures and Targets; Strategic Initiatives
TELLING THE STORY OF YOUR STRATEGY THROUGH CAUSE AND EFFECTCause and Effect Linkages in Practice; Always Strive to Tell Your Strategic Story; KEY BALANCED SCORECARD QUESTIONS AND ANSWERS; What Is the Difference between a Balanced Scorecard and a Dashboard?; Does Balance Mean an Equal Number of Objectives and Measures in Each Perspective of the Balanced Scorecard?; What Version or Generation of the Balanced Scorecard Does This Book Cover?; Does the Balanced Scorecard Change?; How Important Is Terminology in a Balanced Scorecard Implementation?; NOTES Chapter 2 Just Like the Boy Scouts: Be PreparedFIRST THINGS FIRST: WHY ARE YOU DEVELOPING A BALANCED SCORECARD?; ANSWERING THE QUESTION: WHY THE BALANCED SCORECARD AND WHY NOW?; POSSIBLE REASONS FOR LAUNCHING A BALANCED SCORECARD; SEND YOURSELF A POSTCARD FROM THE FUTURE; START WITH A PROVOCATIVE ACTION; OVERCOMING SKEPTICISM; BENEFITS OF A GUIDING RATIONALE; WHERE DO WE BUILD THE BALANCED SCORECARD?; CRITERIA FOR CHOOSING AN APPROPRIATE ORGANIZATIONAL UNIT; EXECUTIVE SPONSORSHIP: A CRITICAL ELEMENT OF ANY BALANCED SCORECARD PROGRAM; Securing Executive Sponsorship SPONSORSHIP ADVICE FOR EXECUTIVESYOUR BALANCED SCORECARD TEAM; Choosing the Team; How Many People Should Be on Your Balanced Scorecard Team?; What Skill Sets Should Team Members Possess?; Team Member Roles and Responsibilities; Balanced Scorecard Team Members; Training Your Team; MANAGING THE BALANCED SCORECARD ON AN ONGOING BASIS: THE OFFICE OF STRATEGY MANAGEMENT; FUNCTIONS OF THE OFFICE OF STRATEGY MANAGEMENT; Initial Considerations in Establishing a Strategic Management Office; YOUR BALANCED SCORECARD DEVELOPMENT PLAN; The Planning Phase; The Development Phase BE FAST, BUT BE THOUGHTFUL IN YOUR APPROACHDEVELOPING A COMMUNICATION PLAN TO SUPPORT YOUR BALANCED SCORECARD INITIATIVE; Communication: A Vital Link to Success; Why Communication Is Critical to Your Balanced Scorecard; A Guiding Rationale for Your Communication Plan; Key Elements of a Communication Plan; Evaluating the Effectiveness of Your Communication Efforts; Final Thoughts on Communication Planning; FINAL ASSESSMENTS TO MAKE BEFORE YOU BEGIN BUILDING A BALANCED SCORECARD; If You Already Have a Strategy Map or Balanced Scorecard of Measures, Are You Willing to Change It? Critically Examine the Existence of Common Change Blockers |
| Record Nr. | UNINA-9910825399503321 |
|
Niven Paul R
|
||
| Hoboken, : Wiley, 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Entfalte dein Potenzial! : Ganzheitliche Anleitung für Selbstoptimierung und die Verwirklichung Ihrer Lebensvision / / Christof Steinhauser
| Entfalte dein Potenzial! : Ganzheitliche Anleitung für Selbstoptimierung und die Verwirklichung Ihrer Lebensvision / / Christof Steinhauser |
| Autore | Steinhauser Christof |
| Pubbl/distr/stampa | Hamburg, [Germany] : , : Diplomica Verlag, , 2016 |
| Descrizione fisica | 1 online resource (183 pages) |
| Disciplina | 658.4012 |
| Soggetto topico | Balanced scorecard (Management) |
| Soggetto genere / forma | Electronic books. |
| ISBN | 3-95934-424-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | ger |
| Record Nr. | UNINA-9910150429703321 |
|
Steinhauser Christof
|
||
| Hamburg, [Germany] : , : Diplomica Verlag, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Entfalte dein Potenzial! : Ganzheitliche Anleitung für Selbstoptimierung und die Verwirklichung Ihrer Lebensvision / / Christof Steinhauser
| Entfalte dein Potenzial! : Ganzheitliche Anleitung für Selbstoptimierung und die Verwirklichung Ihrer Lebensvision / / Christof Steinhauser |
| Autore | Steinhauser Christof |
| Pubbl/distr/stampa | Hamburg, [Germany] : , : Diplomica Verlag, , 2016 |
| Descrizione fisica | 1 online resource (183 pages) |
| Disciplina | 658.4012 |
| Soggetto topico | Balanced scorecard (Management) |
| ISBN | 3-95934-424-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | ger |
| Record Nr. | UNINA-9910798879403321 |
|
Steinhauser Christof
|
||
| Hamburg, [Germany] : , : Diplomica Verlag, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Entfalte dein Potenzial! : Ganzheitliche Anleitung für Selbstoptimierung und die Verwirklichung Ihrer Lebensvision / / Christof Steinhauser
| Entfalte dein Potenzial! : Ganzheitliche Anleitung für Selbstoptimierung und die Verwirklichung Ihrer Lebensvision / / Christof Steinhauser |
| Autore | Steinhauser Christof |
| Pubbl/distr/stampa | Hamburg, [Germany] : , : Diplomica Verlag, , 2016 |
| Descrizione fisica | 1 online resource (183 pages) |
| Disciplina | 658.4012 |
| Soggetto topico | Balanced scorecard (Management) |
| ISBN | 3-95934-424-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | ger |
| Record Nr. | UNINA-9910818444503321 |
|
Steinhauser Christof
|
||
| Hamburg, [Germany] : , : Diplomica Verlag, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Execution excellence : making strategy work using the balanced scorecard / / Sanjiv Anand
| Execution excellence : making strategy work using the balanced scorecard / / Sanjiv Anand |
| Autore | Anand Sanjiv |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Hoboken, New Jersey : , : Wiley, , 2016 |
| Descrizione fisica | 1 online resource (291 p.) |
| Disciplina | 658.4/012 |
| Soggetto topico |
Balanced scorecard (Management)
Strategic planning |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-119-19647-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Execution Excellence: Making Strategy Work Using the Balanced Scorecard; Contents; Preface; Acknowledgments; Part I: The Real World of Strategy; Chapter 1: The Global Business Environment in Today's Flat World; So Where Do We Go from Here?; What Does That Mean? ; Chapter 2: The Evolving Role of Strategy; Blue-Sky Strategy; Back-to-Basics Strategy; Chapter 3: Strategy Formulation; External Assessment; Internal Assessment; Chapter 4: Strategy Execution; Chapter 5: The Business Planning Process; Ownership; Part II: Introducing the Balanced Scorecard; Chapter 6: Introducing the Balanced Scorecard
HistoryBasic BSC Framework; Design; Implementation; Cascades; Individual BSC; Using the BSC to Formulate Strategy; Chapter 7: Challenges in Implementing the Balanced Scorecard Successfully; General Challenges; Design Challenges; Implementation Challenges; Part III: Challenges in Balanced Scorecard Design; Chapter 8: Designing the Strategy Map; Introduction; Design Methodology; Strategy Map Design Components; Financial Perspective; Customer Perspective; Internal Perspective; Learning and Growth Perspective; Impact of Industry Customization and Support Functions on Strategy Map Design Strategy Map Design for Nonprofit and Government OrganizationsThe Concept of the Linkage Model; Designing a Lite Version of a Strategy Map for Board Reporting: Strategic Themes; Chapter 9: Defining Objectives; The Bad Way; The Good Way; Customer Objectives; Chapter 10: Picking Owners; Owning the Formulation; Owning the Execution; How Does Ownership Really Work in a BSC Meeting?; BSC Ownership versus Individual Performance Measures; Chapter 11: The Art of Measurement; Introduction; Financial and Non-financial Measures; Lead and Lag Measures; Strategic versus Non-strategic Measures Financial MeasuresCustomer Measures; Internal Perspective; Learning and Growth Measures; Measurement Formulas; Data Sources; What about Missing Data Sources?; How Many Are Enough?; Chapter 12: Units and Frequency of Measurement; Units of Measurement; Key Milestone Indicators (KMS); Decimals; Frequency of Measurement; Chapter 13: Target Setting; Target Intensity; How Many Targets to Set of Each Kind?; Target-Setting Benchmarks; Target Calculation; Chapter 14: Initiative Alignment; Chapter 15: Designing Cascades; Introduction; The Next Level Cascade: Functional Organization Multi-divisional Structures and CascadesChapter 16: Aligning Individual and Enterprise Performance; Introduction; The Right Way; Measures; Cascading Weights and Measures; Bands; Part IV: Challenges in Implementation; Chapter 17: Selecting the Right Balanced Scorecard Coordinator; Introduction; The BSC Coordinator; Role in the Design Phase; Role in the Implementation Phase; Picking the Ideal BSC Coordinator; Cascade Coordinators; Chapter 18: Get Ready for the First Reporting; Introduction; Timelines; The Accuracy of a Measure; You Missed the Start of the Year Chapter 19: How Should the First Meeting Run? |
| Record Nr. | UNINA-9910465782503321 |
|
Anand Sanjiv
|
||
| Hoboken, New Jersey : , : Wiley, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Execution excellence : making strategy work using the balanced scorecard / / Sanjiv Anand
| Execution excellence : making strategy work using the balanced scorecard / / Sanjiv Anand |
| Autore | Anand Sanjiv |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Hoboken, New Jersey : , : Wiley, , 2016 |
| Descrizione fisica | 1 online resource (291 p.) |
| Disciplina | 658.4/012 |
| Soggetto topico |
Balanced scorecard (Management)
Strategic planning |
| ISBN |
1-119-19648-5
1-119-19647-7 |
| Classificazione | BUS063000 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Execution Excellence: Making Strategy Work Using the Balanced Scorecard; Contents; Preface; Acknowledgments; Part I: The Real World of Strategy; Chapter 1: The Global Business Environment in Today's Flat World; So Where Do We Go from Here?; What Does That Mean? ; Chapter 2: The Evolving Role of Strategy; Blue-Sky Strategy; Back-to-Basics Strategy; Chapter 3: Strategy Formulation; External Assessment; Internal Assessment; Chapter 4: Strategy Execution; Chapter 5: The Business Planning Process; Ownership; Part II: Introducing the Balanced Scorecard; Chapter 6: Introducing the Balanced Scorecard
HistoryBasic BSC Framework; Design; Implementation; Cascades; Individual BSC; Using the BSC to Formulate Strategy; Chapter 7: Challenges in Implementing the Balanced Scorecard Successfully; General Challenges; Design Challenges; Implementation Challenges; Part III: Challenges in Balanced Scorecard Design; Chapter 8: Designing the Strategy Map; Introduction; Design Methodology; Strategy Map Design Components; Financial Perspective; Customer Perspective; Internal Perspective; Learning and Growth Perspective; Impact of Industry Customization and Support Functions on Strategy Map Design Strategy Map Design for Nonprofit and Government OrganizationsThe Concept of the Linkage Model; Designing a Lite Version of a Strategy Map for Board Reporting: Strategic Themes; Chapter 9: Defining Objectives; The Bad Way; The Good Way; Customer Objectives; Chapter 10: Picking Owners; Owning the Formulation; Owning the Execution; How Does Ownership Really Work in a BSC Meeting?; BSC Ownership versus Individual Performance Measures; Chapter 11: The Art of Measurement; Introduction; Financial and Non-financial Measures; Lead and Lag Measures; Strategic versus Non-strategic Measures Financial MeasuresCustomer Measures; Internal Perspective; Learning and Growth Measures; Measurement Formulas; Data Sources; What about Missing Data Sources?; How Many Are Enough?; Chapter 12: Units and Frequency of Measurement; Units of Measurement; Key Milestone Indicators (KMS); Decimals; Frequency of Measurement; Chapter 13: Target Setting; Target Intensity; How Many Targets to Set of Each Kind?; Target-Setting Benchmarks; Target Calculation; Chapter 14: Initiative Alignment; Chapter 15: Designing Cascades; Introduction; The Next Level Cascade: Functional Organization Multi-divisional Structures and CascadesChapter 16: Aligning Individual and Enterprise Performance; Introduction; The Right Way; Measures; Cascading Weights and Measures; Bands; Part IV: Challenges in Implementation; Chapter 17: Selecting the Right Balanced Scorecard Coordinator; Introduction; The BSC Coordinator; Role in the Design Phase; Role in the Implementation Phase; Picking the Ideal BSC Coordinator; Cascade Coordinators; Chapter 18: Get Ready for the First Reporting; Introduction; Timelines; The Accuracy of a Measure; You Missed the Start of the Year Chapter 19: How Should the First Meeting Run? |
| Record Nr. | UNINA-9910798233003321 |
|
Anand Sanjiv
|
||
| Hoboken, New Jersey : , : Wiley, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Execution excellence : making strategy work using the balanced scorecard / / Sanjiv Anand
| Execution excellence : making strategy work using the balanced scorecard / / Sanjiv Anand |
| Autore | Anand Sanjiv |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Hoboken, New Jersey : , : Wiley, , 2016 |
| Descrizione fisica | 1 online resource (291 p.) |
| Disciplina | 658.4/012 |
| Soggetto topico |
Balanced scorecard (Management)
Strategic planning |
| ISBN |
1-119-19648-5
1-119-19647-7 |
| Classificazione | BUS063000 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Execution Excellence: Making Strategy Work Using the Balanced Scorecard; Contents; Preface; Acknowledgments; Part I: The Real World of Strategy; Chapter 1: The Global Business Environment in Today's Flat World; So Where Do We Go from Here?; What Does That Mean? ; Chapter 2: The Evolving Role of Strategy; Blue-Sky Strategy; Back-to-Basics Strategy; Chapter 3: Strategy Formulation; External Assessment; Internal Assessment; Chapter 4: Strategy Execution; Chapter 5: The Business Planning Process; Ownership; Part II: Introducing the Balanced Scorecard; Chapter 6: Introducing the Balanced Scorecard
HistoryBasic BSC Framework; Design; Implementation; Cascades; Individual BSC; Using the BSC to Formulate Strategy; Chapter 7: Challenges in Implementing the Balanced Scorecard Successfully; General Challenges; Design Challenges; Implementation Challenges; Part III: Challenges in Balanced Scorecard Design; Chapter 8: Designing the Strategy Map; Introduction; Design Methodology; Strategy Map Design Components; Financial Perspective; Customer Perspective; Internal Perspective; Learning and Growth Perspective; Impact of Industry Customization and Support Functions on Strategy Map Design Strategy Map Design for Nonprofit and Government OrganizationsThe Concept of the Linkage Model; Designing a Lite Version of a Strategy Map for Board Reporting: Strategic Themes; Chapter 9: Defining Objectives; The Bad Way; The Good Way; Customer Objectives; Chapter 10: Picking Owners; Owning the Formulation; Owning the Execution; How Does Ownership Really Work in a BSC Meeting?; BSC Ownership versus Individual Performance Measures; Chapter 11: The Art of Measurement; Introduction; Financial and Non-financial Measures; Lead and Lag Measures; Strategic versus Non-strategic Measures Financial MeasuresCustomer Measures; Internal Perspective; Learning and Growth Measures; Measurement Formulas; Data Sources; What about Missing Data Sources?; How Many Are Enough?; Chapter 12: Units and Frequency of Measurement; Units of Measurement; Key Milestone Indicators (KMS); Decimals; Frequency of Measurement; Chapter 13: Target Setting; Target Intensity; How Many Targets to Set of Each Kind?; Target-Setting Benchmarks; Target Calculation; Chapter 14: Initiative Alignment; Chapter 15: Designing Cascades; Introduction; The Next Level Cascade: Functional Organization Multi-divisional Structures and CascadesChapter 16: Aligning Individual and Enterprise Performance; Introduction; The Right Way; Measures; Cascading Weights and Measures; Bands; Part IV: Challenges in Implementation; Chapter 17: Selecting the Right Balanced Scorecard Coordinator; Introduction; The BSC Coordinator; Role in the Design Phase; Role in the Implementation Phase; Picking the Ideal BSC Coordinator; Cascade Coordinators; Chapter 18: Get Ready for the First Reporting; Introduction; Timelines; The Accuracy of a Measure; You Missed the Start of the Year Chapter 19: How Should the First Meeting Run? |
| Record Nr. | UNINA-9910809113903321 |
|
Anand Sanjiv
|
||
| Hoboken, New Jersey : , : Wiley, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Factors Affecting the Adoption of the Balanced Scorecard by Small and Medium Sized Enterprises : A Developing Country Perspective
| Factors Affecting the Adoption of the Balanced Scorecard by Small and Medium Sized Enterprises : A Developing Country Perspective |
| Autore | Ha Dieu Thuong |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Ethics Press, 2023 |
| Descrizione fisica | 1 online resource (208 pages) |
| Disciplina | 658.4012 |
| Altri autori (Persone) |
LeThanh
FisherGreg |
| Soggetto topico |
Balanced scorecard (Management)
Tableaux de bord (Gestion) |
| ISBN | 1-80441-273-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Intro -- Introduction -- 1.1. Background of the research -- 1.2. Research and objectives -- 1.3. Scope of the research -- 1.4. Research methodologies -- 1.5. Structure of book -- 1.6. Conclusion -- Performance Measurement and Balanced Scorecard -- 2.1. Introduction -- 2.2. Performance measurement -- 2.3. The Balanced Scorecard -- 2.4. Adoption of the Balanced Scorecard -- 2.5. Determinant of the Balanced Scorecard adoption -- The Balanced Scorecard Adoption in Vietnamese Small and Medium Sized Enterprises -- 3.1. Introduction -- 3.2. The Vietnamese business environment -- 3.3. SMEs in Vietnam -- 3.4. Conclusion -- Why Have Vietnamese Small and Medium Sized Enterprises Adopted or Not the Balanced Scorecard? -- 4.1. Introduction -- 4.2. Sample description -- 4.3. Findings and Discussion -- 4.4. Summary of results -- 4.5. Conclusion -- How Do the Factors Influence the Successful Adoption of the Balanced Scorecard by Vietnamese Small and Medium Sized Enterprises? -- 5.1. Introduction -- 5.2. Findings and Discussion -- 5.3. Summary of results -- 5.4. Conclusion -- What Are the Factors Affecting the Level of the Balanced Scorecard Adoption in Vietnamese Small and Medium Sized Enterprises? -- 6.1. Introduction -- 6.2. Conceptual Framework and Hypotheses -- 6.3. Description of the sample -- 6.4. Data analysis -- 6.5. Finding and Discussion -- 6.6. Summary of results -- 6.7. Conclusion -- Discussion and Conclusion -- 7.1. Introduction -- 7.2. Discussion of Main Findings -- 7.3. Contributions of this book -- 7.4. Limitations and Further research -- 7.5. Conclusion. |
| Record Nr. | UNINA-9910915659203321 |
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Ha Dieu Thuong
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| Ethics Press, 2023 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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