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Affected : emotionally engaging customers in the digital age / / Cara Wrigley & Karla Straker
| Affected : emotionally engaging customers in the digital age / / Cara Wrigley & Karla Straker |
| Autore | Wrigley Cara |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Milton, Qld : , : John Wiley & Sons Australia, Ltd, , 2018 |
| Descrizione fisica | 1 online resource (230 pages) : illustrations |
| Disciplina | 658.812 |
| Soggetto topico |
Customer relations
Internet marketing BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Organizational Behavior |
| Soggetto genere / forma | Electronic books. |
| ISBN |
0-7303-5700-7
0-7303-5699-X |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910466882603321 |
Wrigley Cara
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| Milton, Qld : , : John Wiley & Sons Australia, Ltd, , 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Affected : emotionally engaging customers in the digital age / / Cara Wrigley & Karla Straker
| Affected : emotionally engaging customers in the digital age / / Cara Wrigley & Karla Straker |
| Autore | Wrigley Cara |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Milton, Qld : , : John Wiley & Sons Australia, Ltd, , 2018 |
| Descrizione fisica | 1 online resource (230 pages) : illustrations |
| Disciplina | 658.812 |
| Soggetto topico |
Customer relations
Internet marketing BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Organizational Behavior |
| ISBN |
0-7303-5700-7
0-7303-5699-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910796855403321 |
|
Wrigley Cara
|
||
| Milton, Qld : , : John Wiley & Sons Australia, Ltd, , 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Affected : emotionally engaging customers in the digital age / / Cara Wrigley & Karla Straker
| Affected : emotionally engaging customers in the digital age / / Cara Wrigley & Karla Straker |
| Autore | Wrigley Cara |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Milton, Qld : , : John Wiley & Sons Australia, Ltd, , 2018 |
| Descrizione fisica | 1 online resource (230 pages) : illustrations |
| Disciplina | 658.812 |
| Soggetto topico |
Customer relations
Internet marketing BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Organizational Behavior |
| ISBN |
0-7303-5700-7
0-7303-5699-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910825472503321 |
|
Wrigley Cara
|
||
| Milton, Qld : , : John Wiley & Sons Australia, Ltd, , 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Objections : the ultimate guide for mastering the art and science of getting past no / / Jeb Blount
| Objections : the ultimate guide for mastering the art and science of getting past no / / Jeb Blount |
| Autore | Blount Jeb |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Hoboken, New Jersey : , : John Wiley & Sons, Inc., , [2018] |
| Descrizione fisica | 1 online resource (241 pages) |
| Disciplina | 155.93 |
| Soggetto topico |
Rejection (Psychology)
Selling BUSINESS & ECONOMICS / Industrial Management |
| ISBN |
1-119-47736-0
1-119-47737-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Asking : the most important discipline in sales -- How to ask -- The four objections you meet in a deal -- The science of resistance -- Objections are not rejection, but they feel that way -- The science behind the hurt -- The curse of rejection -- Rejection proof -- Avoiding objections is stupid -- Prospecting objections -- "Yes" has a number -- Red herrings -- Micro-commitment objections -- Buying commitment objections -- Bending win probability in your favor -- The relentless pursuit of yes. |
| Altri titoli varianti | Ultimate guide to mastering the art and science of getting past no |
| Record Nr. | UNINA-9910796854803321 |
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Blount Jeb
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| Hoboken, New Jersey : , : John Wiley & Sons, Inc., , [2018] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Objections : the ultimate guide for mastering the art and science of getting past no / / Jeb Blount
| Objections : the ultimate guide for mastering the art and science of getting past no / / Jeb Blount |
| Autore | Blount Jeb |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Hoboken, New Jersey : , : John Wiley & Sons, Inc., , [2018] |
| Descrizione fisica | 1 online resource (241 pages) |
| Disciplina | 155.93 |
| Soggetto topico |
Rejection (Psychology)
Selling BUSINESS & ECONOMICS / Industrial Management |
| ISBN |
1-119-47736-0
1-119-47737-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Asking : the most important discipline in sales -- How to ask -- The four objections you meet in a deal -- The science of resistance -- Objections are not rejection, but they feel that way -- The science behind the hurt -- The curse of rejection -- Rejection proof -- Avoiding objections is stupid -- Prospecting objections -- "Yes" has a number -- Red herrings -- Micro-commitment objections -- Buying commitment objections -- Bending win probability in your favor -- The relentless pursuit of yes. |
| Altri titoli varianti | Ultimate guide to mastering the art and science of getting past no |
| Record Nr. | UNINA-9910811496003321 |
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Blount Jeb
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| Hoboken, New Jersey : , : John Wiley & Sons, Inc., , [2018] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Social enterprise in Latin America : theory, models and practice / / edited by Luiz Inácio Gaiger, Marthe Nyssens and Fernanda Wanderley
| Social enterprise in Latin America : theory, models and practice / / edited by Luiz Inácio Gaiger, Marthe Nyssens and Fernanda Wanderley |
| Autore | Gaiger Luiz Inácio |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | New York, : Routledge, 2019 |
| Descrizione fisica | 1 online resource (330 p.) |
| Disciplina | 658.4/08098 |
| Altri autori (Persone) |
GaigerLuiz Inácio Germany
NyssensMarthe WanderleyFernanda |
| Collana | Routledge studies in social enterprise & social innovation |
| Soggetto topico |
Social entrepreneurship - Latin America
BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior BUSINESS & ECONOMICS / Entrepreneurship BUSINESS & ECONOMICS / Development / Economic Development BUSINESS & ECONOMICS / General |
| Soggetto non controllato |
Argentina
Bolivia Brazil Chile Development Economics Ecuador Entrepreneurship Innovation Management Latin America Mexico Non-profit Organisation Non-profit Sector Management Peru Social Enterprise Social Entrepreneurship Social Innovation Social Policy South America |
| ISBN |
0-429-62175-2
0-429-05516-1 0-429-61960-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | National overviews of social enterprise -- Social- and solidarity-economy organisations in Argentina : diversity, models and perspectives / Gonzalo Vázquez -- Bolivian cooperative and community enterprises : economic and political dimensions / Fernanda Wanderley -- Brazilian social enterprises : historical roots and converging trends / Adriane Ferrarini, Luiz Inácio Gaiger, Marília Veríssimo Veronese and Paulo Cruz Filho -- Social- and solidarity-economy organisations in Chile : concepts, historical trajectories, trends and characteristics / Michela Giovannini and Pablo Nachar-Calderón, with the contribution of Sebastián Gatica -- Popular and solidarity economy in ecuador : historical overview, institutional trajectories and types of organisation / María-José Ruiz-Rivera and Andreia Lemaître -- Social enterprise in Mexico : origins, models and perspectives / Sergio Páramo-Ortiz -- A legal approach to the social and solidarity economy in Mexico / Carola Conde Bonfil and Leïla Oulhaj -- Definition and models of social enterprise in peru / María Angela Prialé and Susy Caballero -- Comparative analysis and perspectives across Latin America countries -- Social enterprise in Latin America : patterns and historical relevance / Luiz Inácio Gaiger and Fernanda Wanderley -- Social enterprise as a tension field : a historical and theoretical contribution based on the sociology of absences and emergences / Jean-Louis Laville, Genauto Carvalho de França Filho, Philippe Eynaud and Luciane Lucas Dos Santos -- Latin American se models in a worldwide perspective / Jacques Defourny, Marthe Nyssens and Olivier Brolis -- Index. |
| Record Nr. | UNINA-9910584589703321 |
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Gaiger Luiz Inácio
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| New York, : Routledge, 2019 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Statistical thinking in business / / J.A. John, D. Whitaker, D.G. Johnson
| Statistical thinking in business / / J.A. John, D. Whitaker, D.G. Johnson |
| Autore | John J. A |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | [Place of publication not identified], : CRC Press, 2018 |
| Descrizione fisica | 1 online resource (400 p.) |
| Disciplina | 658.4/033 |
| Altri autori (Persone) |
WhitakerD (David)
JohnsonD. G <1943-> (David G.) JohnJ. A |
| Soggetto topico |
Mathematical statistics
BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Organizational Behavior |
| ISBN |
0-429-12349-3
1-4200-5716-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Front cover; CONTENTS; PREFACE; Chapter 1. Variation; Chapter 2. Problem Solving; Chapter 3. Looking at Data; Chapter 4. Modelling Data; Chapter 5. Attribute Data; Chapter 6. Sampling; Chapter 7. Estimation; Chapter 8. Regression Analysis; Chapter 9. Multiple Regression; Chapter 10. Forecasting; Chapter 11. Statistical Process Control; Chapter 12. Control Charts; Chapter 13. Improvement Strategies; Postscript; Appendix. Statistical Tables; Bibliography and Further Reading; Back Cover |
| Record Nr. | UNINA-9910797023203321 |
|
John J. A
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| [Place of publication not identified], : CRC Press, 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Statistical thinking in business / / J.A. John, D. Whitaker, D.G. Johnson
| Statistical thinking in business / / J.A. John, D. Whitaker, D.G. Johnson |
| Autore | John J. A |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | [Place of publication not identified], : CRC Press, 2018 |
| Descrizione fisica | 1 online resource (400 p.) |
| Disciplina | 658.4/033 |
| Altri autori (Persone) |
WhitakerD (David)
JohnsonD. G <1943-> (David G.) JohnJ. A |
| Soggetto topico |
Mathematical statistics
BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Organizational Behavior |
| ISBN |
0-429-12349-3
1-4200-5716-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Front cover; CONTENTS; PREFACE; Chapter 1. Variation; Chapter 2. Problem Solving; Chapter 3. Looking at Data; Chapter 4. Modelling Data; Chapter 5. Attribute Data; Chapter 6. Sampling; Chapter 7. Estimation; Chapter 8. Regression Analysis; Chapter 9. Multiple Regression; Chapter 10. Forecasting; Chapter 11. Statistical Process Control; Chapter 12. Control Charts; Chapter 13. Improvement Strategies; Postscript; Appendix. Statistical Tables; Bibliography and Further Reading; Back Cover |
| Record Nr. | UNINA-9910806268903321 |
|
John J. A
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| [Place of publication not identified], : CRC Press, 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Statistical thinking in business / / by J. A. John, D. Whitaker and D.G. Johnson
| Statistical thinking in business / / by J. A. John, D. Whitaker and D.G. Johnson |
| Autore | John J. A. |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Boca Raton, FL : , : Chapman and Hall/CRC, an imprint of Taylor and Francis, , 2005 |
| Descrizione fisica | 1 online resource (400 p.) |
| Disciplina | 658.4/033 |
| Soggetto topico |
Mathematical statistics
BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Organizational Behavior |
| Soggetto genere / forma | Electronic books. |
| ISBN |
0-429-12349-3
1-4200-5716-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Front cover; CONTENTS; PREFACE; Chapter 1. Variation; Chapter 2. Problem Solving; Chapter 3. Looking at Data; Chapter 4. Modelling Data; Chapter 5. Attribute Data; Chapter 6. Sampling; Chapter 7. Estimation; Chapter 8. Regression Analysis; Chapter 9. Multiple Regression; Chapter 10. Forecasting; Chapter 11. Statistical Process Control; Chapter 12. Control Charts; Chapter 13. Improvement Strategies; Postscript; Appendix. Statistical Tables; Bibliography and Further Reading; Back Cover |
| Record Nr. | UNINA-9910460713103321 |
|
John J. A.
|
||
| Boca Raton, FL : , : Chapman and Hall/CRC, an imprint of Taylor and Francis, , 2005 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
