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Balanced Scorecard Evolution [[electronic resource] ] : A Dynamic Approach to Strategy Execution
Balanced Scorecard Evolution [[electronic resource] ] : A Dynamic Approach to Strategy Execution
Autore Niven Paul R
Pubbl/distr/stampa Hoboken, : Wiley, 2014
Descrizione fisica 1 online resource (371 p.)
Disciplina 658.4/012
658.4012
Collana Wiley Corporate F&A
Soggetto topico BUSINESS & ECONOMICS / Decision-Making & Problem Solving
Organizational change
Organizational effectiveness
Strategic planning
Balanced scorecard (Management)
Management
Business & Economics
Management Styles & Communication
ISBN 1-118-91501-1
1-118-93901-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Balanced Scorecard Evolution; Contents; Preface; LOOKING BACK AND LOOKING AHEAD; HOW IS THIS BOOK DIFFERENT?; WHO WILL BENEFIT FROM THIS BOOK?; HOW THE BOOK IS ORGANIZED; Acknowledgments; Chapter 1 What Exactly Is a Balanced Scorecard?; ORIGINS, AND A BRIEF HISTORY, OF THE BALANCED SCORECARD; BALANCED SCORECARD PERSPECTIVES; Customer Perspective; Internal Process Perspective; Learning and Growth Perspective; Financial Perspective; WHAT IS A BALANCED SCORECARD?; Objectives and Strategy Maps; Performance Measures and Targets; Strategic Initiatives
TELLING THE STORY OF YOUR STRATEGY THROUGH CAUSE AND EFFECTCause and Effect Linkages in Practice; Always Strive to Tell Your Strategic Story; KEY BALANCED SCORECARD QUESTIONS AND ANSWERS; What Is the Difference between a Balanced Scorecard and a Dashboard?; Does Balance Mean an Equal Number of Objectives and Measures in Each Perspective of the Balanced Scorecard?; What Version or Generation of the Balanced Scorecard Does This Book Cover?; Does the Balanced Scorecard Change?; How Important Is Terminology in a Balanced Scorecard Implementation?; NOTES
Chapter 2 Just Like the Boy Scouts: Be PreparedFIRST THINGS FIRST: WHY ARE YOU DEVELOPING A BALANCED SCORECARD?; ANSWERING THE QUESTION: WHY THE BALANCED SCORECARD AND WHY NOW?; POSSIBLE REASONS FOR LAUNCHING A BALANCED SCORECARD; SEND YOURSELF A POSTCARD FROM THE FUTURE; START WITH A PROVOCATIVE ACTION; OVERCOMING SKEPTICISM; BENEFITS OF A GUIDING RATIONALE; WHERE DO WE BUILD THE BALANCED SCORECARD?; CRITERIA FOR CHOOSING AN APPROPRIATE ORGANIZATIONAL UNIT; EXECUTIVE SPONSORSHIP: A CRITICAL ELEMENT OF ANY BALANCED SCORECARD PROGRAM; Securing Executive Sponsorship
SPONSORSHIP ADVICE FOR EXECUTIVESYOUR BALANCED SCORECARD TEAM; Choosing the Team; How Many People Should Be on Your Balanced Scorecard Team?; What Skill Sets Should Team Members Possess?; Team Member Roles and Responsibilities; Balanced Scorecard Team Members; Training Your Team; MANAGING THE BALANCED SCORECARD ON AN ONGOING BASIS: THE OFFICE OF STRATEGY MANAGEMENT; FUNCTIONS OF THE OFFICE OF STRATEGY MANAGEMENT; Initial Considerations in Establishing a Strategic Management Office; YOUR BALANCED SCORECARD DEVELOPMENT PLAN; The Planning Phase; The Development Phase
BE FAST, BUT BE THOUGHTFUL IN YOUR APPROACHDEVELOPING A COMMUNICATION PLAN TO SUPPORT YOUR BALANCED SCORECARD INITIATIVE; Communication: A Vital Link to Success; Why Communication Is Critical to Your Balanced Scorecard; A Guiding Rationale for Your Communication Plan; Key Elements of a Communication Plan; Evaluating the Effectiveness of Your Communication Efforts; Final Thoughts on Communication Planning; FINAL ASSESSMENTS TO MAKE BEFORE YOU BEGIN BUILDING A BALANCED SCORECARD; If You Already Have a Strategy Map or Balanced Scorecard of Measures, Are You Willing to Change It?
Critically Examine the Existence of Common Change Blockers
Record Nr. UNINA-9910132196403321
Niven Paul R  
Hoboken, : Wiley, 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Balanced Scorecard Evolution : A Dynamic Approach to Strategy Execution
Balanced Scorecard Evolution : A Dynamic Approach to Strategy Execution
Autore Niven Paul R
Edizione [1st ed.]
Pubbl/distr/stampa Hoboken, : Wiley, 2014
Descrizione fisica 1 online resource (371 p.)
Disciplina 658.4/012
658.4012
Collana Wiley Corporate F&A
Soggetto topico BUSINESS & ECONOMICS / Decision-Making & Problem Solving
Organizational change
Organizational effectiveness
Strategic planning
Balanced scorecard (Management)
Management
Business & Economics
Management Styles & Communication
ISBN 9781118915011
1118915011
9781118939017
1118939018
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Balanced Scorecard Evolution; Contents; Preface; LOOKING BACK AND LOOKING AHEAD; HOW IS THIS BOOK DIFFERENT?; WHO WILL BENEFIT FROM THIS BOOK?; HOW THE BOOK IS ORGANIZED; Acknowledgments; Chapter 1 What Exactly Is a Balanced Scorecard?; ORIGINS, AND A BRIEF HISTORY, OF THE BALANCED SCORECARD; BALANCED SCORECARD PERSPECTIVES; Customer Perspective; Internal Process Perspective; Learning and Growth Perspective; Financial Perspective; WHAT IS A BALANCED SCORECARD?; Objectives and Strategy Maps; Performance Measures and Targets; Strategic Initiatives
TELLING THE STORY OF YOUR STRATEGY THROUGH CAUSE AND EFFECTCause and Effect Linkages in Practice; Always Strive to Tell Your Strategic Story; KEY BALANCED SCORECARD QUESTIONS AND ANSWERS; What Is the Difference between a Balanced Scorecard and a Dashboard?; Does Balance Mean an Equal Number of Objectives and Measures in Each Perspective of the Balanced Scorecard?; What Version or Generation of the Balanced Scorecard Does This Book Cover?; Does the Balanced Scorecard Change?; How Important Is Terminology in a Balanced Scorecard Implementation?; NOTES
Chapter 2 Just Like the Boy Scouts: Be PreparedFIRST THINGS FIRST: WHY ARE YOU DEVELOPING A BALANCED SCORECARD?; ANSWERING THE QUESTION: WHY THE BALANCED SCORECARD AND WHY NOW?; POSSIBLE REASONS FOR LAUNCHING A BALANCED SCORECARD; SEND YOURSELF A POSTCARD FROM THE FUTURE; START WITH A PROVOCATIVE ACTION; OVERCOMING SKEPTICISM; BENEFITS OF A GUIDING RATIONALE; WHERE DO WE BUILD THE BALANCED SCORECARD?; CRITERIA FOR CHOOSING AN APPROPRIATE ORGANIZATIONAL UNIT; EXECUTIVE SPONSORSHIP: A CRITICAL ELEMENT OF ANY BALANCED SCORECARD PROGRAM; Securing Executive Sponsorship
SPONSORSHIP ADVICE FOR EXECUTIVESYOUR BALANCED SCORECARD TEAM; Choosing the Team; How Many People Should Be on Your Balanced Scorecard Team?; What Skill Sets Should Team Members Possess?; Team Member Roles and Responsibilities; Balanced Scorecard Team Members; Training Your Team; MANAGING THE BALANCED SCORECARD ON AN ONGOING BASIS: THE OFFICE OF STRATEGY MANAGEMENT; FUNCTIONS OF THE OFFICE OF STRATEGY MANAGEMENT; Initial Considerations in Establishing a Strategic Management Office; YOUR BALANCED SCORECARD DEVELOPMENT PLAN; The Planning Phase; The Development Phase
BE FAST, BUT BE THOUGHTFUL IN YOUR APPROACHDEVELOPING A COMMUNICATION PLAN TO SUPPORT YOUR BALANCED SCORECARD INITIATIVE; Communication: A Vital Link to Success; Why Communication Is Critical to Your Balanced Scorecard; A Guiding Rationale for Your Communication Plan; Key Elements of a Communication Plan; Evaluating the Effectiveness of Your Communication Efforts; Final Thoughts on Communication Planning; FINAL ASSESSMENTS TO MAKE BEFORE YOU BEGIN BUILDING A BALANCED SCORECARD; If You Already Have a Strategy Map or Balanced Scorecard of Measures, Are You Willing to Change It?
Critically Examine the Existence of Common Change Blockers
Record Nr. UNINA-9910825399503321
Niven Paul R  
Hoboken, : Wiley, 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Fit Sigma [[electronic resource] ] : A Lean Approach to Building Sustainable Quality Beyond Six Sigma
Fit Sigma [[electronic resource] ] : A Lean Approach to Building Sustainable Quality Beyond Six Sigma
Autore Basu Ron
Edizione [1st edition]
Pubbl/distr/stampa Chichester, : Wiley, 2011
Descrizione fisica 1 online resource (257 p.)
Disciplina 658.4013
Soggetto topico BUSINESS & ECONOMICS / Decision-Making & Problem Solving
Industrial management - Quality control
Industrial management -- Quality control
Manufacturing processes - Quality control
Manufacturing processes -- Quality control
Six sigma (Quality control standard)
Mechanical Engineering
Engineering & Applied Sciences
Industrial & Management Engineering
Soggetto genere / forma Electronic books.
ISBN 1-119-97374-0
1-283-17790-0
9786613177902
1-119-99112-9
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto FIT SIGMA; Contents; Preface; Acknowledgements; About the Author; 1 The Evolution of Six Sigma, Lean Sigma and FIT SIGMATM; 1.1 Introduction; 1.2 First Wave: As Is to TQM; 1.3 Second Wave: TQM to Lean Sigma; 1.4 Third Wave: Lean Sigma to FIT SIGMA; 1.5 More about Six Sigma; 1.6 What is Six Sigma?; 1.7 The Structured Approach of Six Sigma; 1.8 What is Lean Sigma?; 1.9 More on Lean Sigma; 1.10 Why FIT SIGMA?; 1.11 Summary; 2 More about FIT SIGMA; 2.1 Introduction; 2.2 Fitness for the Purpose; 2.3 Sigma ( ) for Improvement and Integration; 2.4 Fitness for Sustainability; 2.5 Summary
3 DMAIC Methodology for FIT SIGMA3.1 Introduction; 3.2 DMAIC Full; 3.3 DMAIC Lite; 3.4 Kaizen Event; 3.5 Summary; 4 FIT SIGMA Tools; 4.1 Introduction; 4.2 Tools for 'Define'; 4.3 Tools for 'Measure'; 4.4 Tools for 'Analyse'; 4.5 Tools for 'Improve'; 4.6 Tools for 'Control'; 4.7 Summary; 5 FIT SIGMA in Large Manufacturing Operations; 5.1 Introduction; 5.2 Fitness for the Purpose; 5.3 Sigma ( ) for Improvement and Integration; 5.4 Fitness for Sustainability; 5.5 FIT SIGMA in Supply Chain Management; 5.6 Summary; 6 FIT SIGMA in Service Operations; 6.1 Introduction
6.2 The Divide Between Service and Manufacturing6.3 Objectives of a Service Organisation; 6.4 'Fitness for the Purpose' for Service Organisations; 6.5 'Sigma ( ) for Improvement' for Service Organisations; 6.6 Fitness for Sustainability; 6.7 Summary; 7 FIT SIGMA in Small and Medium Enterprises; 7.1 Introduction; 7.2 'Fitness for the Purpose' for Small and Medium Enterprises; 7.3 'Sigma ( ) for Improvement' for Small and Medium Enterprises; 7.4 Fitness for Sustainability; 7.5 Summary; 8 FIT SIGMA in Project Management; 8.1 Introduction
8.2 FIT SIGMA Principles in Addressing Project Management Objectives8.3 FIT SIGMA in a Major Project (High Speed 1); 8.4 Summary; 9 FIT SIGMA in Green Thinking; 9.1 Introduction; 9.2 What is Green Thinking?; 9.3 Why FIT SIGMA is Relevant to Green Thinking; 9.4 The Roles of Stakeholders; 9.5 How FIT SIGMA Can Help Green Thinking; 9.6 Green Sigma; 9.7 Summary; 10 Implementation of FIT SIGMA: Making It Happen; 10.1 Introduction; 10.2 Selection of Tools and Techniques; 10.3 Quality Programmes; 10.4 Implementation for New Starters; 10.5 FIT SIGMA for Successful Companies; 10.6 External Consultants
10.7 Summary11 More Case Examples; 11.1 Introduction; 11.2 Case Examples for Large Manufacturing Organisations; 11.3 Case Examples for Services, SMEs, Projects and Green Thinking; 11.4 Summary; Appendix I Questions and Exercises; Appendix II Introduction to Basic Statistics; Appendix III Yield Conversion Table; References; Glossary; Index
Record Nr. UNINA-9910456670203321
Basu Ron  
Chichester, : Wiley, 2011
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Fit Sigma [[electronic resource] ] : A Lean Approach to Building Sustainable Quality Beyond Six Sigma
Fit Sigma [[electronic resource] ] : A Lean Approach to Building Sustainable Quality Beyond Six Sigma
Autore Basu Ron
Edizione [1st edition]
Pubbl/distr/stampa Chichester, : Wiley, 2011
Descrizione fisica 1 online resource (257 p.)
Disciplina 658.4013
Soggetto topico BUSINESS & ECONOMICS / Decision-Making & Problem Solving
Industrial management - Quality control
Industrial management -- Quality control
Manufacturing processes - Quality control
Manufacturing processes -- Quality control
Six sigma (Quality control standard)
Mechanical Engineering
Engineering & Applied Sciences
Industrial & Management Engineering
ISBN 1-119-97374-0
1-283-17790-0
9786613177902
1-119-99112-9
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto FIT SIGMA; Contents; Preface; Acknowledgements; About the Author; 1 The Evolution of Six Sigma, Lean Sigma and FIT SIGMATM; 1.1 Introduction; 1.2 First Wave: As Is to TQM; 1.3 Second Wave: TQM to Lean Sigma; 1.4 Third Wave: Lean Sigma to FIT SIGMA; 1.5 More about Six Sigma; 1.6 What is Six Sigma?; 1.7 The Structured Approach of Six Sigma; 1.8 What is Lean Sigma?; 1.9 More on Lean Sigma; 1.10 Why FIT SIGMA?; 1.11 Summary; 2 More about FIT SIGMA; 2.1 Introduction; 2.2 Fitness for the Purpose; 2.3 Sigma ( ) for Improvement and Integration; 2.4 Fitness for Sustainability; 2.5 Summary
3 DMAIC Methodology for FIT SIGMA3.1 Introduction; 3.2 DMAIC Full; 3.3 DMAIC Lite; 3.4 Kaizen Event; 3.5 Summary; 4 FIT SIGMA Tools; 4.1 Introduction; 4.2 Tools for 'Define'; 4.3 Tools for 'Measure'; 4.4 Tools for 'Analyse'; 4.5 Tools for 'Improve'; 4.6 Tools for 'Control'; 4.7 Summary; 5 FIT SIGMA in Large Manufacturing Operations; 5.1 Introduction; 5.2 Fitness for the Purpose; 5.3 Sigma ( ) for Improvement and Integration; 5.4 Fitness for Sustainability; 5.5 FIT SIGMA in Supply Chain Management; 5.6 Summary; 6 FIT SIGMA in Service Operations; 6.1 Introduction
6.2 The Divide Between Service and Manufacturing6.3 Objectives of a Service Organisation; 6.4 'Fitness for the Purpose' for Service Organisations; 6.5 'Sigma ( ) for Improvement' for Service Organisations; 6.6 Fitness for Sustainability; 6.7 Summary; 7 FIT SIGMA in Small and Medium Enterprises; 7.1 Introduction; 7.2 'Fitness for the Purpose' for Small and Medium Enterprises; 7.3 'Sigma ( ) for Improvement' for Small and Medium Enterprises; 7.4 Fitness for Sustainability; 7.5 Summary; 8 FIT SIGMA in Project Management; 8.1 Introduction
8.2 FIT SIGMA Principles in Addressing Project Management Objectives8.3 FIT SIGMA in a Major Project (High Speed 1); 8.4 Summary; 9 FIT SIGMA in Green Thinking; 9.1 Introduction; 9.2 What is Green Thinking?; 9.3 Why FIT SIGMA is Relevant to Green Thinking; 9.4 The Roles of Stakeholders; 9.5 How FIT SIGMA Can Help Green Thinking; 9.6 Green Sigma; 9.7 Summary; 10 Implementation of FIT SIGMA: Making It Happen; 10.1 Introduction; 10.2 Selection of Tools and Techniques; 10.3 Quality Programmes; 10.4 Implementation for New Starters; 10.5 FIT SIGMA for Successful Companies; 10.6 External Consultants
10.7 Summary11 More Case Examples; 11.1 Introduction; 11.2 Case Examples for Large Manufacturing Organisations; 11.3 Case Examples for Services, SMEs, Projects and Green Thinking; 11.4 Summary; Appendix I Questions and Exercises; Appendix II Introduction to Basic Statistics; Appendix III Yield Conversion Table; References; Glossary; Index
Record Nr. UNINA-9910781481003321
Basu Ron  
Chichester, : Wiley, 2011
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui