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Managing aggression / / Ray Braithwaite
| Managing aggression / / Ray Braithwaite |
| Autore | Braithwaite Ray <1950-> |
| Pubbl/distr/stampa | New York, : Routledge, 2001 |
| Descrizione fisica | 1 online resource (202 p.) |
| Disciplina | 650.1/3 |
| Collana | The social work skills series |
| Soggetto topico |
Violence in the workplace
Anger in the workplace Aggressiveness |
| ISBN |
1-134-54379-4
9786610060207 1-134-54380-8 1-280-06020-4 0-203-24212-2 0-203-19391-1 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | chapter INTRODUCTION -- chapter 1 WORKPLACE CULTURE -- chapter THE CULTURE OF INEVITABILITY -- chapter ACTIVITY 1.9 -- chapter ACTIVITY 1.10 -- chapter REFERENCES -- chapter 2 CAUSES OF AGGRESSION -- chapter ACTIVITY 2.1 -- chapter ACTIVITY 2.3 -- chapter 2 Being let down. Not backed up by management -- chapter ACTIVITY 2.8 -- chapter 9 Being kept waiting. Never knowing when transport will arrive -- chapter 3 ASSESSING RISK -- chapter WHAT THE LAW REQUIRES -- chapter Legislation is one thing but in reality. -- chapter 6 Threats -- chapter 8 Frustration -- chapter RISK ASSESSMENT – THE FORMAT -- chapter 4 ORGANISATIONAL RESPONSES TO VIOLENCE TOWARDS STAFF -- chapter 3 An alcohol/drugs policy -- chapter Stage 1: The immediate elements (the first few hours) -- chapter 5 MANAGING AGGRESSION -- chapter ACTIVITY 5.1 -- chapter 5 Head movements -- chapter 13 Repetitive movements -- part Part B: Assertiveness -- chapter ACTIVITY 5.5 -- chapter 4 An assertiveness technique for managing aggression -- chapter Part C: Defusion techniques -- chapter 3 Sitting down -- chapter 8 Identifying past strengths -- chapter 12 Non-response -- chapter Part D: Physical interventions -- chapter ACTIVITY 5.14 -- chapter 6 BULLYING AT WORK -- chapter OVERVIEW -- chapter WHO BULLIES? -- ACTIVITY 6.4 -- chapter 2 The person who does it under pressure -- chapter ACTIVITY 6.5 -- chapter INFORMATION -- chapter 7 ETHNIC AND GENDER ISSUES -- chapter ACTIVITY 7.9 -- chapter KEY POINTS -- chapter 8 THE CONSEQUENCES OF AGGRESSION -- chapter ACTIVITY 8.1 -- chapter Emotional debriefing model -- chapter ACTIVITY 8.5 -- chapter ACTIVITY 8.8 -- chapter KEY POINTS -- chapter 9 ALTERNATIVES TO AGGRESSION -- chapter ACTIVITY 9.2 -- ACTIVITY 9.3 -- chapter ACTIVITY 9.4 -- chapter REFERENCES -- chapter BIBLIOGRAPHY -- Books -- chapter Articles. |
| Record Nr. | UNINA-9910208842403321 |
Braithwaite Ray <1950->
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| New York, : Routledge, 2001 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Transforming nurses' stress and anger [[electronic resource] ] : steps toward healing / / Sandra P. Thomas
| Transforming nurses' stress and anger [[electronic resource] ] : steps toward healing / / Sandra P. Thomas |
| Autore | Thomas Sandra P |
| Edizione | [3rd ed.] |
| Pubbl/distr/stampa | New York, : Springer, c2009 |
| Descrizione fisica | 1 online resource (294 p.) |
| Disciplina | 610.7306/99 |
| Soggetto topico |
Anger in the workplace
Nurses - Job stress - United States Nurses - Mental health - United States Nursing - United States - Psychological aspects |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-281-96429-8
9786611964290 0-8261-2543-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Contents; Preface; Introduction; Part I: Uncovering the Layers of Nurses' Stress and Anger; Part II: Connecting With Others; Part III: Healing Ourselves; Part IV: Claiming Our Power and Using It; Epilogue; References; Index |
| Record Nr. | UNINA-9910454243203321 |
|
Thomas Sandra P
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| New York, : Springer, c2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Transforming nurses' stress and anger [[electronic resource] ] : steps toward healing / / Sandra P. Thomas
| Transforming nurses' stress and anger [[electronic resource] ] : steps toward healing / / Sandra P. Thomas |
| Autore | Thomas Sandra P |
| Edizione | [3rd ed.] |
| Pubbl/distr/stampa | New York, : Springer, c2009 |
| Descrizione fisica | 1 online resource (294 p.) |
| Disciplina | 610.7306/99 |
| Soggetto topico |
Anger in the workplace
Nurses - Job stress - United States Nurses - Mental health - United States Nursing - United States - Psychological aspects |
| ISBN |
1-281-96429-8
9786611964290 0-8261-2543-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Contents; Preface; Introduction; Part I: Uncovering the Layers of Nurses' Stress and Anger; Part II: Connecting With Others; Part III: Healing Ourselves; Part IV: Claiming Our Power and Using It; Epilogue; References; Index |
| Record Nr. | UNINA-9910782884403321 |
|
Thomas Sandra P
|
||
| New York, : Springer, c2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Transforming nurses' stress and anger : steps toward healing / / Sandra P. Thomas
| Transforming nurses' stress and anger : steps toward healing / / Sandra P. Thomas |
| Autore | Thomas Sandra P |
| Edizione | [3rd ed.] |
| Pubbl/distr/stampa | New York, : Springer, c2009 |
| Descrizione fisica | 1 online resource (294 p.) |
| Disciplina |
610.7306/99
610.730699 |
| Soggetto topico |
Anger in the workplace
Nurses - Job stress - United States Nurses - Mental health - United States Nursing - United States - Psychological aspects |
| ISBN |
1-281-96429-8
9786611964290 0-8261-2543-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Contents; Preface; Introduction; Part I: Uncovering the Layers of Nurses' Stress and Anger; Part II: Connecting With Others; Part III: Healing Ourselves; Part IV: Claiming Our Power and Using It; Epilogue; References; Index |
| Record Nr. | UNINA-9910824956603321 |
|
Thomas Sandra P
|
||
| New York, : Springer, c2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Transforming nurses' stress and anger [[electronic resource] ] : steps toward healing / / Sandra P. Thomas
| Transforming nurses' stress and anger [[electronic resource] ] : steps toward healing / / Sandra P. Thomas |
| Autore | Thomas Sandra P |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | New York, NY, : Springer Pub. Co., c2004 |
| Descrizione fisica | 1 online resource (333 p.) |
| Disciplina | 610.73/06/99 |
| Altri autori (Persone) | ThomasSandra P |
| Soggetto topico |
Nursing - United States - Psychological aspects
Nurses - Job stress - United States Nurses - Mental health - United States Anger in the workplace |
| Soggetto genere / forma | Electronic books. |
| ISBN | 0-8261-2896-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Telling our stories: what are nurses stressed and angry about? -- Exposing the consequences of mismanaged anger -- Differentiating between rational and irrational anger -- Modifying nonproductive anger styles -- Improving interactions with colleagues -- Forging alliances with patients -- Examining what we learned about anger when growing up -- Overcoming the legacy of a painful or abusive past -- Managing stress and caring for the self -- Claiming our power and using it -- Taking a new stance toward the concept of power -- Solving problems -- Dreaming the future of nursing. |
| Record Nr. | UNINA-9910454616903321 |
|
Thomas Sandra P
|
||
| New York, NY, : Springer Pub. Co., c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Transforming nurses' stress and anger : steps toward healing / / Sandra P. Thomas
| Transforming nurses' stress and anger : steps toward healing / / Sandra P. Thomas |
| Autore | Thomas Sandra P |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | New York : , : Springer Pub. Co., , 2004 |
| Descrizione fisica | 1 online resource (xiv, 318 pages) |
| Disciplina | 610.73/06/99 |
| Altri autori (Persone) | ThomasSandra P |
| Soggetto topico |
Nursing - United States - Psychological aspects
Nurses - Job stress - United States Nurses - Mental health - United States Anger in the workplace |
| ISBN | 0-8261-2896-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Telling our stories: what are nurses stressed and angry about? -- Exposing the consequences of mismanaged anger -- Differentiating between rational and irrational anger -- Modifying nonproductive anger styles -- Improving interactions with colleagues -- Forging alliances with patients -- Examining what we learned about anger when growing up -- Overcoming the legacy of a painful or abusive past -- Managing stress and caring for the self -- Claiming our power and using it -- Taking a new stance toward the concept of power -- Solving problems -- Dreaming the future of nursing. |
| Record Nr. | UNINA-9910782750903321 |
|
Thomas Sandra P
|
||
| New York : , : Springer Pub. Co., , 2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Transforming nurses' stress and anger : steps toward healing / / Sandra P. Thomas
| Transforming nurses' stress and anger : steps toward healing / / Sandra P. Thomas |
| Autore | Thomas Sandra P |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | New York, NY, : Springer Pub. Co., c2004 |
| Descrizione fisica | 1 online resource (xiv, 318 pages) |
| Disciplina | 610.73/06/99 |
| Altri autori (Persone) | ThomasSandra P |
| Soggetto topico |
Nursing - United States - Psychological aspects
Nurses - Job stress - United States Nurses - Mental health - United States Anger in the workplace |
| ISBN | 0-8261-2896-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Telling our stories: what are nurses stressed and angry about? -- Exposing the consequences of mismanaged anger -- Differentiating between rational and irrational anger -- Modifying nonproductive anger styles -- Improving interactions with colleagues -- Forging alliances with patients -- Examining what we learned about anger when growing up -- Overcoming the legacy of a painful or abusive past -- Managing stress and caring for the self -- Claiming our power and using it -- Taking a new stance toward the concept of power -- Solving problems -- Dreaming the future of nursing. |
| Record Nr. | UNINA-9910812788303321 |
|
Thomas Sandra P
|
||
| New York, NY, : Springer Pub. Co., c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
