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An action plan for outcomes assessment in your library [[electronic resource] /] / Peter Hernon, Robert E. Dugan
| An action plan for outcomes assessment in your library [[electronic resource] /] / Peter Hernon, Robert E. Dugan |
| Autore | Hernon Peter |
| Pubbl/distr/stampa | Chicago, : American Library Association, 2002 |
| Descrizione fisica | 1 online resource (206 p.) |
| Disciplina | 027.7/0973 |
| Altri autori (Persone) | DuganRobert E. <1952-> |
| Soggetto topico |
Academic libraries - United States - Evaluation
Universities and colleges - Accreditation - United States Competency-based education - United States |
| Soggetto genere / forma | Electronic books. |
| ISBN | 0-8389-9949-2 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Figures; Acknowledgments; Chapter 1: A New Day Is Here; Chapter 2: Assessment Plans, Reports, and Guides in Institutions of Higher Education; Chapter 3: Developing an Assessment Plan for Measuring Student Learning Outcomes; Chapter 4: Information Literacy Assessment Efforts of Some Academic Libraries; Chapter 5: Moving Public Libraries toward Outcomes Assessment; Chapter 6: Outcomes as a Type of Assessment; Chapter 7: The Research Process; Chapter 8: Evidence Demonstrating the Achievement of Outcomes; Chapter 9: Service Quality and Satisfaction
Chapter 10: Making a Commitment to Accountability and Learning Outcomes AssessmentAppendices; Some Recommended Sources; Index; |
| Record Nr. | UNINA-9910451377803321 |
Hernon Peter
|
||
| Chicago, : American Library Association, 2002 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
An action plan for outcomes assessment in your library [[electronic resource] /] / Peter Hernon, Robert E. Dugan
| An action plan for outcomes assessment in your library [[electronic resource] /] / Peter Hernon, Robert E. Dugan |
| Autore | Hernon Peter |
| Pubbl/distr/stampa | Chicago, : American Library Association, 2002 |
| Descrizione fisica | 1 online resource (206 p.) |
| Disciplina | 027.7/0973 |
| Altri autori (Persone) | DuganRobert E. <1952-> |
| Soggetto topico |
Academic libraries - United States - Evaluation
Universities and colleges - Accreditation - United States Competency-based education - United States |
| ISBN | 0-8389-9949-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Figures; Acknowledgments; Chapter 1: A New Day Is Here; Chapter 2: Assessment Plans, Reports, and Guides in Institutions of Higher Education; Chapter 3: Developing an Assessment Plan for Measuring Student Learning Outcomes; Chapter 4: Information Literacy Assessment Efforts of Some Academic Libraries; Chapter 5: Moving Public Libraries toward Outcomes Assessment; Chapter 6: Outcomes as a Type of Assessment; Chapter 7: The Research Process; Chapter 8: Evidence Demonstrating the Achievement of Outcomes; Chapter 9: Service Quality and Satisfaction
Chapter 10: Making a Commitment to Accountability and Learning Outcomes AssessmentAppendices; Some Recommended Sources; Index; |
| Record Nr. | UNINA-9910784206903321 |
|
Hernon Peter
|
||
| Chicago, : American Library Association, 2002 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
An action plan for outcomes assessment in your library [[electronic resource] /] / Peter Hernon, Robert E. Dugan
| An action plan for outcomes assessment in your library [[electronic resource] /] / Peter Hernon, Robert E. Dugan |
| Autore | Hernon Peter |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Chicago, : American Library Association, 2002 |
| Descrizione fisica | 1 online resource (206 p.) |
| Disciplina | 027.7/0973 |
| Altri autori (Persone) | DuganRobert E. <1952-> |
| Soggetto topico |
Academic libraries - United States - Evaluation
Universities and colleges - Accreditation - United States Competency-based education - United States |
| ISBN | 0-8389-9949-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Figures; Acknowledgments; Chapter 1: A New Day Is Here; Chapter 2: Assessment Plans, Reports, and Guides in Institutions of Higher Education; Chapter 3: Developing an Assessment Plan for Measuring Student Learning Outcomes; Chapter 4: Information Literacy Assessment Efforts of Some Academic Libraries; Chapter 5: Moving Public Libraries toward Outcomes Assessment; Chapter 6: Outcomes as a Type of Assessment; Chapter 7: The Research Process; Chapter 8: Evidence Demonstrating the Achievement of Outcomes; Chapter 9: Service Quality and Satisfaction
Chapter 10: Making a Commitment to Accountability and Learning Outcomes AssessmentAppendices; Some Recommended Sources; Index; |
| Record Nr. | UNINA-9910823832303321 |
|
Hernon Peter
|
||
| Chicago, : American Library Association, 2002 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Developing indicators for academic library performance : ratios from the ARL statistics / / Association of Research Libraries
| Developing indicators for academic library performance : ratios from the ARL statistics / / Association of Research Libraries |
| Pubbl/distr/stampa | Washington, D.C., : ARL Statistics and Measurement, 1995- |
| Descrizione fisica | 1 online resource |
| Disciplina | 027 |
| Soggetto topico |
Academic libraries - United States
Academic libraries - United States - Evaluation Academic libraries - Canada Academic libraries - Canada - Evaluation Academic libraries Academic libraries - Evaluation Bibliothèques universitaires - Normes - États-Unis - Périodiques Bibliothèques universitaires - États-Unis - Statistiques - Périodiques Bibliothèques universitaires - Canada |
| Soggetto genere / forma |
Periodicals.
Statistics. |
| Formato | Materiale a stampa |
| Livello bibliografico | Periodico |
| Lingua di pubblicazione | eng |
| Altri titoli varianti | Ratios from the ARL statistics |
| Record Nr. | UNINA-9910136740703321 |
| Washington, D.C., : ARL Statistics and Measurement, 1995- | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Developing indicators for academic library performance : ratios from the ARL statistics / / Association of Research Libraries
| Developing indicators for academic library performance : ratios from the ARL statistics / / Association of Research Libraries |
| Pubbl/distr/stampa | Washington, D.C., : ARL Statistics and Measurement, 1995- |
| Descrizione fisica | 1 online resource |
| Disciplina | 027 |
| Soggetto topico |
Academic libraries - United States
Academic libraries - United States - Evaluation Academic libraries - Canada Academic libraries - Canada - Evaluation Academic libraries Academic libraries - Evaluation Bibliothèques universitaires - Normes - États-Unis - Périodiques Bibliothèques universitaires - États-Unis - Statistiques - Périodiques Bibliothèques universitaires - Canada |
| Soggetto genere / forma |
Periodicals.
Statistics. |
| Formato | Materiale a stampa |
| Livello bibliografico | Periodico |
| Lingua di pubblicazione | eng |
| Altri titoli varianti | Ratios from the ARL statistics |
| Record Nr. | UNISA-996200800903316 |
| Washington, D.C., : ARL Statistics and Measurement, 1995- | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
Putting assessment into action : selected projects from the first cohort of the Assessment in Action Grant / / edited by Eric Ackermann
| Putting assessment into action : selected projects from the first cohort of the Assessment in Action Grant / / edited by Eric Ackermann |
| Pubbl/distr/stampa | Chicago, Illinois : , : Association of College and Research Libraries, a division of the American Library Association, , 2015 |
| Descrizione fisica | 1 online resource (233 p.) |
| Disciplina | 027.70973 |
| Soggetto topico |
Academic libraries - United States - Evaluation
Academic libraries - Canada - Evaluation Information literacy - Study and teaching (Higher) - Evaluation Academic libraries - Relations with faculty and curriculum |
| Soggetto genere / forma | Electronic books. |
| ISBN |
0-8389-8815-6
0-8389-8814-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Putting Assessment into Action; Table of Contents; Foreword; PART 1. Assessing Information Literacy/Library Instruction; CHAPTER 1. "I Felt Like Such a Freshman:"Reflections on DePaul University Library's Assessment in Action Project; CHAPTER 2. Honor Bound: Assessing Library Interventions into the Complex Problem of Academic Integrity; CHAPTER 3. Cite Me!: What Sources are Students Using for Research?; CHAPTER 4. Employing Multiple Methods to Assess Information Literacy in a New Core Curriculum
CHAPTER 5. Assessing Student Learning and Faculty-Librarian Collaboration with a Mixed-Methods ApproachCHAPTER 6. Assessment of Library Instruction within General Education Learning Outcomes and Academic Support Programs: Determining Impact on Student Research Skills, Confidence, and Retention; CHAPTER 7. Impact of Information Literacy Instruction on the Success of First Year Composition Students; CHAPTER 8. Information Literacy Learning in First Year Composition: A Rubric-Based Approach to Assessment CHAPTER 9. Comparing Apples and Oranges: Putting Virginia Tech's FYE Inquiry Assessment Program into PerspectiveCHAPTER 10. Assessment in Action Case Study: Do Online Learning Modules Have a Role in Information Literacy Instruction?; CHAPTER 11. Complementary, Not Conflicting Data: Using Citation Analysis and NVivo to Explore Student Learning; CHAPTER 12. Predictors of Information Literacy Competencies at a Large University: A Reflection on Testing Methods; CHAPTER 13. Assessing Graduating Seniors' Information Literacy Skills CHAPTER 14. Using Single-Case Research Design to Assess Course-Embedded Research ConsultationsCHAPTER 15. Assessing Online Graduate Students; CHAPTER 16. In Their Own Words: Evolution of Effective Search Behaviors by Medical Students and Residents at University of Connecticut Health Center; CHAPTER 17. Finding the Cocked Hat: Triangulating Assessment for Information Literacy as a College-Wide Core Competency; PART 2. Assessing Outreach, Services, and Spaces; CHAPTER 18. Get By with a Little Help from Your Friends: Working with Student Affairs to Engage and Assess College Students CHAPTER 19. ARC to Success: Linking the "Commons" Model to Academic Success at Central Washington UniversityCHAPTER 20. Library Research Consultants: Measuring a New Service; CHAPTER 21. Dedicated Technology Facilities: Impacts, Success, and Implications; CHAPTER 22. Filling in the Venn Diagram: Second Year Students, Research, Writing; CHAPTER 23. Research Assistance Linked to Student Retention; CHAPTER 24. Methodological Issues: Assessing the Impact of Using the Library on Student Success at the University of Northern Colorado; PART 3. Longitudinal Assessment CHAPTER 25. Known Library Use and Student Retention: A Methods Case Study |
| Record Nr. | UNINA-9910466092703321 |
| Chicago, Illinois : , : Association of College and Research Libraries, a division of the American Library Association, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Putting assessment into action : selected projects from the first cohort of the Assessment in Action Grant / / edited by Eric Ackermann
| Putting assessment into action : selected projects from the first cohort of the Assessment in Action Grant / / edited by Eric Ackermann |
| Pubbl/distr/stampa | Chicago, Illinois : , : Association of College and Research Libraries, a division of the American Library Association, , 2015 |
| Descrizione fisica | 1 online resource (233 p.) |
| Disciplina | 027.70973 |
| Soggetto topico |
Academic libraries - United States - Evaluation
Academic libraries - Canada - Evaluation Information literacy - Study and teaching (Higher) - Evaluation Academic libraries - Relations with faculty and curriculum |
| ISBN |
0-8389-8815-6
0-8389-8814-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Putting Assessment into Action; Table of Contents; Foreword; PART 1. Assessing Information Literacy/Library Instruction; CHAPTER 1. "I Felt Like Such a Freshman:"Reflections on DePaul University Library's Assessment in Action Project; CHAPTER 2. Honor Bound: Assessing Library Interventions into the Complex Problem of Academic Integrity; CHAPTER 3. Cite Me!: What Sources are Students Using for Research?; CHAPTER 4. Employing Multiple Methods to Assess Information Literacy in a New Core Curriculum
CHAPTER 5. Assessing Student Learning and Faculty-Librarian Collaboration with a Mixed-Methods ApproachCHAPTER 6. Assessment of Library Instruction within General Education Learning Outcomes and Academic Support Programs: Determining Impact on Student Research Skills, Confidence, and Retention; CHAPTER 7. Impact of Information Literacy Instruction on the Success of First Year Composition Students; CHAPTER 8. Information Literacy Learning in First Year Composition: A Rubric-Based Approach to Assessment CHAPTER 9. Comparing Apples and Oranges: Putting Virginia Tech's FYE Inquiry Assessment Program into PerspectiveCHAPTER 10. Assessment in Action Case Study: Do Online Learning Modules Have a Role in Information Literacy Instruction?; CHAPTER 11. Complementary, Not Conflicting Data: Using Citation Analysis and NVivo to Explore Student Learning; CHAPTER 12. Predictors of Information Literacy Competencies at a Large University: A Reflection on Testing Methods; CHAPTER 13. Assessing Graduating Seniors' Information Literacy Skills CHAPTER 14. Using Single-Case Research Design to Assess Course-Embedded Research ConsultationsCHAPTER 15. Assessing Online Graduate Students; CHAPTER 16. In Their Own Words: Evolution of Effective Search Behaviors by Medical Students and Residents at University of Connecticut Health Center; CHAPTER 17. Finding the Cocked Hat: Triangulating Assessment for Information Literacy as a College-Wide Core Competency; PART 2. Assessing Outreach, Services, and Spaces; CHAPTER 18. Get By with a Little Help from Your Friends: Working with Student Affairs to Engage and Assess College Students CHAPTER 19. ARC to Success: Linking the "Commons" Model to Academic Success at Central Washington UniversityCHAPTER 20. Library Research Consultants: Measuring a New Service; CHAPTER 21. Dedicated Technology Facilities: Impacts, Success, and Implications; CHAPTER 22. Filling in the Venn Diagram: Second Year Students, Research, Writing; CHAPTER 23. Research Assistance Linked to Student Retention; CHAPTER 24. Methodological Issues: Assessing the Impact of Using the Library on Student Success at the University of Northern Colorado; PART 3. Longitudinal Assessment CHAPTER 25. Known Library Use and Student Retention: A Methods Case Study |
| Record Nr. | UNINA-9910798250103321 |
| Chicago, Illinois : , : Association of College and Research Libraries, a division of the American Library Association, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Putting assessment into action : selected projects from the first cohort of the Assessment in Action Grant / / edited by Eric Ackermann
| Putting assessment into action : selected projects from the first cohort of the Assessment in Action Grant / / edited by Eric Ackermann |
| Pubbl/distr/stampa | Chicago, Illinois : , : Association of College and Research Libraries, a division of the American Library Association, , 2015 |
| Descrizione fisica | 1 online resource (233 p.) |
| Disciplina | 027.70973 |
| Soggetto topico |
Academic libraries - United States - Evaluation
Academic libraries - Canada - Evaluation Information literacy - Study and teaching (Higher) - Evaluation Academic libraries - Relations with faculty and curriculum |
| ISBN |
0-8389-8815-6
0-8389-8814-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Putting Assessment into Action; Table of Contents; Foreword; PART 1. Assessing Information Literacy/Library Instruction; CHAPTER 1. "I Felt Like Such a Freshman:"Reflections on DePaul University Library's Assessment in Action Project; CHAPTER 2. Honor Bound: Assessing Library Interventions into the Complex Problem of Academic Integrity; CHAPTER 3. Cite Me!: What Sources are Students Using for Research?; CHAPTER 4. Employing Multiple Methods to Assess Information Literacy in a New Core Curriculum
CHAPTER 5. Assessing Student Learning and Faculty-Librarian Collaboration with a Mixed-Methods ApproachCHAPTER 6. Assessment of Library Instruction within General Education Learning Outcomes and Academic Support Programs: Determining Impact on Student Research Skills, Confidence, and Retention; CHAPTER 7. Impact of Information Literacy Instruction on the Success of First Year Composition Students; CHAPTER 8. Information Literacy Learning in First Year Composition: A Rubric-Based Approach to Assessment CHAPTER 9. Comparing Apples and Oranges: Putting Virginia Tech's FYE Inquiry Assessment Program into PerspectiveCHAPTER 10. Assessment in Action Case Study: Do Online Learning Modules Have a Role in Information Literacy Instruction?; CHAPTER 11. Complementary, Not Conflicting Data: Using Citation Analysis and NVivo to Explore Student Learning; CHAPTER 12. Predictors of Information Literacy Competencies at a Large University: A Reflection on Testing Methods; CHAPTER 13. Assessing Graduating Seniors' Information Literacy Skills CHAPTER 14. Using Single-Case Research Design to Assess Course-Embedded Research ConsultationsCHAPTER 15. Assessing Online Graduate Students; CHAPTER 16. In Their Own Words: Evolution of Effective Search Behaviors by Medical Students and Residents at University of Connecticut Health Center; CHAPTER 17. Finding the Cocked Hat: Triangulating Assessment for Information Literacy as a College-Wide Core Competency; PART 2. Assessing Outreach, Services, and Spaces; CHAPTER 18. Get By with a Little Help from Your Friends: Working with Student Affairs to Engage and Assess College Students CHAPTER 19. ARC to Success: Linking the "Commons" Model to Academic Success at Central Washington UniversityCHAPTER 20. Library Research Consultants: Measuring a New Service; CHAPTER 21. Dedicated Technology Facilities: Impacts, Success, and Implications; CHAPTER 22. Filling in the Venn Diagram: Second Year Students, Research, Writing; CHAPTER 23. Research Assistance Linked to Student Retention; CHAPTER 24. Methodological Issues: Assessing the Impact of Using the Library on Student Success at the University of Northern Colorado; PART 3. Longitudinal Assessment CHAPTER 25. Known Library Use and Student Retention: A Methods Case Study |
| Record Nr. | UNINA-9910811317303321 |
| Chicago, Illinois : , : Association of College and Research Libraries, a division of the American Library Association, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The quality infrastructure : measuring, analyzing, and improving library services / / edited by Sarah Anne Murphy
| The quality infrastructure : measuring, analyzing, and improving library services / / edited by Sarah Anne Murphy |
| Pubbl/distr/stampa | Chicago, [Illinois] : , : American Library Association, , 2014 |
| Descrizione fisica | 1 online resource (201 p.) |
| Disciplina | 025.5/87 |
| Soggetto topico |
Academic libraries - United States - Evaluation
Research libraries - United States - Evaluation Public services (Libraries) - Evaluation Libraries - Quality control Library administration - United States Library administration - Canada |
| Soggetto genere / forma | Electronic books. |
| ISBN |
0-8389-1173-0
0-8389-9496-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
The Quality Infrastructure: Measuring, Analyzing, and Improving Library Services; Contents; Introduction; Chapter 1: From User Needs to Organizational Performance: Twenty Years of Assessment at the University of Washington Libraries; Program Foundation, 1991-1994; Developing an Ongoing Assessment Program, 1995-1999; Building Effective, Sustainable and Practical Library Assessment, 1999-2005; Integrating Planning and Assessment, 2006-2011; Assessment Activities: Local Surveys; Other Assessment Activities; Collaborative Assessment; Conclusion
Chapter 2: Tracking Our Performance: Assessment at the University of Virginia LibraryDevelopment of the User Survey Program; The Evolution of the Management Information Services Department; Selected MIS Projects; The Balanced Scorecard Project; Sustainable Assessment; Conclusion; Chapter 3: The Implementation and Evolution of Quality Management in the University of Arizona Libraries; Introducing Quality Management and Process Improvement; Introduction of LibQUAL and Action Gap Surveys; Restructuring, Project Management, Assessment, and Strategic Planning Current State of Quality in the LibrariesResults of the University of Arizona Libraries' Focus on Quality; The Future of Quality in the University of Arizona Libraries; Challenges; Conclusions; Chapter 4: Committed to Quality: Syracuse University Library's Program Management Center; Creating the Program Management Center; Gate and Security Alarm Project; Library Measures Data Repository; Conclusion; Chapter 5: Thriving through Organizational Agility: The NIST Information Services Office's Baldrige Journey; Background; The Baldrige Criteria and Framework Building a Culture Focused on Knowledge Sharing, Improvement, and ResultsRole Model Practices; ISO's Lab Liaison Program; Vision Implementation Project; ISO's Workforce Development and Performance Management Systems; Conclusion; Chapter 6: Pursuing Organizational Performance Excellence: The Emory University Libraries' Journey; Introducing Organizational Performance Excellence, 2006-2009; Introducing the Baldrige Criteria for Performance Excellence, 2009-2010; The Self-Assessment, 2010-present; Conclusion: Integration, Communication, and Wider Engagement, 2012-Future Chapter 7: The Development of an Evaluation and Assessment Program for the Ontario Council of University LibrariesHistory of Evaluation and Assessment at OCUL; The Evaluation and Assessment Librarian; The Evaluation and Assessment Program; COUNTER Compliance and the Scholars Portal Usage Data Portal; A Second Iteration of MINES for Libraries at OCUL; The Serials Collection Overlap Tool: Facilitating Evidence-Based Collection Development; Conclusion; Chapter 8: Creating Analyst Positions in an Academic Library: The UC-San Diego Example Evolution of the Analyst Position Model: The UCSD Libraries' Solution |
| Record Nr. | UNINA-9910461741603321 |
| Chicago, [Illinois] : , : American Library Association, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The quality infrastructure : measuring, analyzing, and improving library services / / edited by Sarah Anne Murphy
| The quality infrastructure : measuring, analyzing, and improving library services / / edited by Sarah Anne Murphy |
| Pubbl/distr/stampa | Chicago, [Illinois] : , : American Library Association, , 2014 |
| Descrizione fisica | 1 online resource (201 p.) |
| Disciplina | 025.5/87 |
| Soggetto topico |
Academic libraries - United States - Evaluation
Research libraries - United States - Evaluation Public services (Libraries) - Evaluation Libraries - Quality control Library administration - United States Library administration - Canada |
| ISBN |
0-8389-1173-0
0-8389-9496-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
The Quality Infrastructure: Measuring, Analyzing, and Improving Library Services; Contents; Introduction; Chapter 1: From User Needs to Organizational Performance: Twenty Years of Assessment at the University of Washington Libraries; Program Foundation, 1991-1994; Developing an Ongoing Assessment Program, 1995-1999; Building Effective, Sustainable and Practical Library Assessment, 1999-2005; Integrating Planning and Assessment, 2006-2011; Assessment Activities: Local Surveys; Other Assessment Activities; Collaborative Assessment; Conclusion
Chapter 2: Tracking Our Performance: Assessment at the University of Virginia LibraryDevelopment of the User Survey Program; The Evolution of the Management Information Services Department; Selected MIS Projects; The Balanced Scorecard Project; Sustainable Assessment; Conclusion; Chapter 3: The Implementation and Evolution of Quality Management in the University of Arizona Libraries; Introducing Quality Management and Process Improvement; Introduction of LibQUAL and Action Gap Surveys; Restructuring, Project Management, Assessment, and Strategic Planning Current State of Quality in the LibrariesResults of the University of Arizona Libraries' Focus on Quality; The Future of Quality in the University of Arizona Libraries; Challenges; Conclusions; Chapter 4: Committed to Quality: Syracuse University Library's Program Management Center; Creating the Program Management Center; Gate and Security Alarm Project; Library Measures Data Repository; Conclusion; Chapter 5: Thriving through Organizational Agility: The NIST Information Services Office's Baldrige Journey; Background; The Baldrige Criteria and Framework Building a Culture Focused on Knowledge Sharing, Improvement, and ResultsRole Model Practices; ISO's Lab Liaison Program; Vision Implementation Project; ISO's Workforce Development and Performance Management Systems; Conclusion; Chapter 6: Pursuing Organizational Performance Excellence: The Emory University Libraries' Journey; Introducing Organizational Performance Excellence, 2006-2009; Introducing the Baldrige Criteria for Performance Excellence, 2009-2010; The Self-Assessment, 2010-present; Conclusion: Integration, Communication, and Wider Engagement, 2012-Future Chapter 7: The Development of an Evaluation and Assessment Program for the Ontario Council of University LibrariesHistory of Evaluation and Assessment at OCUL; The Evaluation and Assessment Librarian; The Evaluation and Assessment Program; COUNTER Compliance and the Scholars Portal Usage Data Portal; A Second Iteration of MINES for Libraries at OCUL; The Serials Collection Overlap Tool: Facilitating Evidence-Based Collection Development; Conclusion; Chapter 8: Creating Analyst Positions in an Academic Library: The UC-San Diego Example Evolution of the Analyst Position Model: The UCSD Libraries' Solution |
| Record Nr. | UNINA-9910797589503321 |
| Chicago, [Illinois] : , : American Library Association, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
