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User-centered design stories [[electronic resource] ] : real-world UCD case files / / edited by Carol Righi and Janice James
| User-centered design stories [[electronic resource] ] : real-world UCD case files / / edited by Carol Righi and Janice James |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Amsterdam ; ; Boston, : Elsevier/Morgan Kaufman, c2007 |
| Descrizione fisica | 1 online resource (688 p.) |
| Disciplina |
658.5/038 22
658.5038 |
| Altri autori (Persone) |
RighiCarol
JamesJanice (Janice Sue) |
| Collana | The Morgan Kaufmann series in interactive technologies |
| Soggetto topico |
New products - Management
Customer relations User interfaces (Computer systems) Reengineering (Management) Management information systems |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-281-05061-X
9786611050610 0-08-048155-8 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front cover; User-Centered Design Stories; Copyright page; Table of contents; Foreword; Preface; Acknowledgments; PART I: Promoting, Establishing, and Administering a User-Centered Design Program; CASE 1: Changing Products Means Changing Behaviors; The Advocate; Analyzing the Situation; The Compromise; Creating Feedback Mechanisms; The Presentation; Thank You Mr. Gantt; Doing It Right-Iterative Design Based on User Feedback; Summary; Further Reading; CASE 2: Managing Politics in the Workplace; The Cleveland Company: Evolving From Old to New Economy; Sibling Rivalry; The Team Meeting
A New Leader Comes to New York City No, You Come to Me; Bait and Switch; Trench Buddies; Finally, Success; Summary; Further Reading; CASE 3: Raising Awareness at the Company Level; Introduction; Understanding and Integrating Into the Company; Creating a Plan; Facilitating the Integration of UE; Summary; Further Reading; CASE 4: Usability Step by Step: Small Steps to a More Successful Site; Stealth Usability; Site Structure, Search Engine, and Search Results; Value Versus Viewing Success; Revising Sites and Redeeming Relationships; The Plan and How to Work It; Planning and Preparing the Test Project Logistics Team Structure and Deliverables; Session Length and Activities; Recruiting Participants; Success with Sessions; Initial Analysis; Presenting Results; Recommendations for the ADP Site; "Selling" the Recommendations; Long-Term Results; Summary; Further Reading; CASE 5: Growing a Business by Meeting (Real) Customer Needs; Evaluating the Current State of Rev Photo; Developing an Action Plan; Evaluating the Research Data With the Cross-Functional Leadership Team; Summary; Further Reading; CASE 6: But the Usability People Said It Was Okay . . . Or, How Not to "Do Usability" Ellen Has a Problem The Usability Group at Fourier Software; Ellen Remembers How She Got into This Mess; Nancy's Side of the Story; And, Tom's Version; Fixing the Problem for Good; Taking on a Project the Right Way; How to Say No Gracefully; Summary; Further Reading; PART II: Research, Evaluation, and Design; CASE 7: Estimating a User-Centered Design Effort; Tell Us What You Think It Will Take; The Detailed Estimate; What About Project Management and External Duties?; What About the Development Timeline?; Let's Redefine and Get Started; Now Is the Time for Course Correction Good Plans Shape Good Decisions Summary; Further Reading; CASE 8: A Case Study in Card Sorting; Determining the Need for a Card Sort; Planning the Card Sort; Implementing the Card Sort Study; Summary; Further Reading; CASE 9: The HURIE Method: A Case Study Combining Requirements Gathering and User Interface Evaluation; The Context; The Study; Summary; Further Reading; CASE 10: Two Contrasting Case Studies in Integrating Business Analysis with Usability Requirements Analysis and User Interface Design; Case 1: The Thompson Institute: No Business Analysis Case 2: The City Police Department: Business Analysis Already Completed |
| Altri titoli varianti | Real-world UCD case studies |
| Record Nr. | UNINA-9910458601803321 |
| Amsterdam ; ; Boston, : Elsevier/Morgan Kaufman, c2007 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
User-centered design stories [[electronic resource] ] : real-world UCD case files / / edited by Carol Righi and Janice James
| User-centered design stories [[electronic resource] ] : real-world UCD case files / / edited by Carol Righi and Janice James |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Amsterdam ; ; Boston, : Elsevier/Morgan Kaufman, c2007 |
| Descrizione fisica | 1 online resource (688 p.) |
| Disciplina |
658.5/038 22
658.5038 |
| Altri autori (Persone) |
RighiCarol
JamesJanice (Janice Sue) |
| Collana | The Morgan Kaufmann series in interactive technologies |
| Soggetto topico |
New products - Management
Customer relations User interfaces (Computer systems) Reengineering (Management) Management information systems |
| ISBN |
1-281-05061-X
9786611050610 0-08-048155-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front cover; User-Centered Design Stories; Copyright page; Table of contents; Foreword; Preface; Acknowledgments; PART I: Promoting, Establishing, and Administering a User-Centered Design Program; CASE 1: Changing Products Means Changing Behaviors; The Advocate; Analyzing the Situation; The Compromise; Creating Feedback Mechanisms; The Presentation; Thank You Mr. Gantt; Doing It Right-Iterative Design Based on User Feedback; Summary; Further Reading; CASE 2: Managing Politics in the Workplace; The Cleveland Company: Evolving From Old to New Economy; Sibling Rivalry; The Team Meeting
A New Leader Comes to New York City No, You Come to Me; Bait and Switch; Trench Buddies; Finally, Success; Summary; Further Reading; CASE 3: Raising Awareness at the Company Level; Introduction; Understanding and Integrating Into the Company; Creating a Plan; Facilitating the Integration of UE; Summary; Further Reading; CASE 4: Usability Step by Step: Small Steps to a More Successful Site; Stealth Usability; Site Structure, Search Engine, and Search Results; Value Versus Viewing Success; Revising Sites and Redeeming Relationships; The Plan and How to Work It; Planning and Preparing the Test Project Logistics Team Structure and Deliverables; Session Length and Activities; Recruiting Participants; Success with Sessions; Initial Analysis; Presenting Results; Recommendations for the ADP Site; "Selling" the Recommendations; Long-Term Results; Summary; Further Reading; CASE 5: Growing a Business by Meeting (Real) Customer Needs; Evaluating the Current State of Rev Photo; Developing an Action Plan; Evaluating the Research Data With the Cross-Functional Leadership Team; Summary; Further Reading; CASE 6: But the Usability People Said It Was Okay . . . Or, How Not to "Do Usability" Ellen Has a Problem The Usability Group at Fourier Software; Ellen Remembers How She Got into This Mess; Nancy's Side of the Story; And, Tom's Version; Fixing the Problem for Good; Taking on a Project the Right Way; How to Say No Gracefully; Summary; Further Reading; PART II: Research, Evaluation, and Design; CASE 7: Estimating a User-Centered Design Effort; Tell Us What You Think It Will Take; The Detailed Estimate; What About Project Management and External Duties?; What About the Development Timeline?; Let's Redefine and Get Started; Now Is the Time for Course Correction Good Plans Shape Good Decisions Summary; Further Reading; CASE 8: A Case Study in Card Sorting; Determining the Need for a Card Sort; Planning the Card Sort; Implementing the Card Sort Study; Summary; Further Reading; CASE 9: The HURIE Method: A Case Study Combining Requirements Gathering and User Interface Evaluation; The Context; The Study; Summary; Further Reading; CASE 10: Two Contrasting Case Studies in Integrating Business Analysis with Usability Requirements Analysis and User Interface Design; Case 1: The Thompson Institute: No Business Analysis Case 2: The City Police Department: Business Analysis Already Completed |
| Altri titoli varianti | Real-world UCD case studies |
| Record Nr. | UNINA-9910784655003321 |
| Amsterdam ; ; Boston, : Elsevier/Morgan Kaufman, c2007 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||