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Barrow Boy's Cadenza [[electronic resource]]
| Barrow Boy's Cadenza [[electronic resource]] |
| Autore | Adams Pete |
| Pubbl/distr/stampa | Urbane Publications Limited, 2015 |
| Descrizione fisica | 1 online resource (383 p.) |
| ISBN | 1-909273-97-X |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Cover""; ""Half-title Page""; ""Title Page""; ""Copyright""; ""Dedication""; ""Contents""; ""By the same author""; ""Acknowledgements""; ""Preface""; ""Prologue""; ""Chapter 1""; ""Chapter 2""; ""Chapter 3""; ""Chapter 4""; ""Chapter 5""; ""Chapter 6""; ""Chapter 7""; ""Chapter 8""; ""Chapter 9""; ""Chapter 10""; ""Chapter 11""; ""Chapter 12""; ""Chapter 13""; ""Chapter 14""; ""Chapter 15""; ""chapter 16""; ""Chapter 17""; ""Chapter 18""; ""Chapter 19""; ""Chapter 20""; ""Chapter 21""; ""Chapter 22""; ""Chapter 23""; ""Chapter 24""; ""Chapter 25""; ""Chapter 26""; ""Chapter 27""
""Chapter 28""""Chapter 29""; ""Chapter 30""; ""Chapter 31""; ""Chapter 32""; ""Chapter 33""; ""Chapter 34""; ""Chapter 35""; ""Chapter 36""; ""Chapter 37""; ""Chapter 38""; ""Chapter 39""; ""Chapter 40""; ""Chapter 41""; ""Chapter 42""; ""About the author"" |
| Record Nr. | UNINA-9910157538703321 |
Adams Pete
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| Urbane Publications Limited, 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Diego Masciaga Way [[electronic resource] ] : Lessons from the Master of Customer Service
| Diego Masciaga Way [[electronic resource] ] : Lessons from the Master of Customer Service |
| Autore | Parker Chris |
| Pubbl/distr/stampa | Urbane Publications Limited, 2014 |
| Descrizione fisica | 1 online resource (190 p.) |
| Disciplina | 647.95068 |
| Altri autori (Persone) | MasciagaDiego |
| Soggetto topico |
Customer relations
Customer services Service industries -- Management |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-909273-49-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | ""Cover""; ""Half-title Page""; ""Title Page""; ""Copyright""; ""Dedication""; ""Forewords""; ""Testimonials""; ""Contents""; ""Acknowledgements""; ""Introduction""; ""1. Service � the Essence""; ""2. Recruitment & Training � the 3H�s""; ""3. Leadership � In-Between the First and last Responsibility""; ""4. Delivering Outstanding Service � What You Make Others See""; ""5. Longevity, Consistency & Improvement � the Habit of Excellence""; ""Conclusion""; ""Author Biographies"" |
| Record Nr. | UNINA-9910467024903321 |
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Parker Chris
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| Urbane Publications Limited, 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Influence [[electronic resource]]
| Influence [[electronic resource]] |
| Autore | Parker Chris |
| Pubbl/distr/stampa | Urbane Publications Limited, 2014 |
| Descrizione fisica | 1 online resource (388 p.) |
| ISBN | 1-909273-08-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Acknowledgements""; ""PART ONE""; ""Different Worlds""; ""It starts before it starts""; ""Chapter 1""; ""Chapter 2""; ""Chapter 3""; ""Chapter 4""; ""Chapter 5""; ""Chapter 6""; ""Chapter 7""; ""Chapter 8""; ""Chapter 9""; ""Chapter 10""; ""Chapter 11""; ""Chapter 12""; ""Chapter 13""; ""Chapter 14""; ""Chapter 15""; ""Chapter 16""; ""Chapter 17""; ""Chapter 18""; ""PART TWO""; ""Looking""; ""Chapter 19""; ""Chapter 20""; ""Chapter 21""; ""Chapter 22""; ""Chapter 23""; ""Chapter 24""; ""Chapter 25""; ""Chapter 26""; ""Chapter 27""; ""Chapter 28""; ""Chapter 29""; ""Chapter 30""
""Chapter 31""""Chapter 32""; ""Chapter 33""; ""Chapter 34""; ""Chapter 35""; ""Chapter 36""; ""PART THREE""; ""Listening""; ""Chapter 37""; ""Chapter 38""; ""Chapter 39""; ""Chapter 40""; ""Chapter 41""; ""Chapter 42""; ""Chapter 43""; ""Chapter 44""; ""Chapter 45""; ""Chapter 46""; ""Chapter 47""; ""Chapter 48""; ""Chapter 49""; ""Chapter 50""; ""Chapter 51""; ""Chapter 52""; ""Chapter 53""; ""Chapter 54""; ""Chapter 55""; ""It ends after it ends"" |
| Record Nr. | UNINA-9910157371903321 |
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Parker Chris
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| Urbane Publications Limited, 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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International Mindedness [[electronic resource] ] : Global Perspectives for Learners and Educators
| International Mindedness [[electronic resource] ] : Global Perspectives for Learners and Educators |
| Autore | Stagg Lesley |
| Pubbl/distr/stampa | Urbane Publications Limited, 2013 |
| Descrizione fisica | 1 online resource (432 p.) |
| Disciplina | 378.121 |
| Soggetto topico |
Computer-assisted instruction
Computers and literacy Globalization Multicultural education Teaching |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-909273-04-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Acknowledgements""; ""Foreword""; ""1. International Mindedness: Sounds Good But What Is It?""; ""WALTER PLOTKIN""; ""2. Rediscovering International Mindedness Through the Humanities""; ""ISOBEL MORGADO""; ""3. Achieving International Mindedness""; ""MICHAEL BELL""; ""4. Sowing the Seeds of International Mindedness in the Early Years""; ""CHRIS BAYLISS""; ""5. What is the Global Dimension?""; ""RICHARD BRISTOWE""; ""6. Bringing International Mindedness into the Classroom""; ""CATHERINE LOCKHART""; ""7. International Mindedness Moving from the Abstract to Implementation""
""MARGARET ALVAREZ""""8. The International View""; ""EMMA HALL""; ""9. Growing Up in a Shrinking World""; ""ORMOND FANNON""; ""10. International Mindedness at the Institutional Level in India""; ""GRAHAM RANGER""; ""11. International Mindedness: Connecting Concepts to Practice""; ""MARY HAYDEN AND JEFF THOMPSON""; ""12. Schools of the Future: Rooted Education for the Unrooted""; ""DAVID DUWYN""; ""13. Internationalism in an International School: What Does the Future Hold?""; ""LESLEY P. STAGG (with Dan Young)""; ""Contributor Biographies"" |
| Altri titoli varianti | International Mindedness |
| Record Nr. | UNINA-9910467019403321 |
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Stagg Lesley
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| Urbane Publications Limited, 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Mote [[electronic resource] ] : The Super Meeting
| Mote [[electronic resource] ] : The Super Meeting |
| Autore | Wethey David |
| Pubbl/distr/stampa | Urbane Publications Limited, 2015 |
| Descrizione fisica | 1 online resource (307 p.) |
| Disciplina | 658.4063 |
| Soggetto topico |
Business meetings
Communication in management Congresses and conventions Meetings |
| ISBN | 1-909273-22-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Cover""; ""Half-title Page""; ""Title Page""; ""Copyright""; ""Dedication""; ""Contents""; ""Testimonials""; ""Acknowledgements""; ""Foreword""; ""Chapter 1 The joy of meeting""; ""Chapter 2 Meetings are not all created equal � meet the Super Six!""; ""Chapter 3 We can�t go on meeting like this""; ""Chapter 4 The damage meetings can do to everyone � and particularly to our life/work balance""; ""Chapter 5 People can go wrong in meetings too""; ""Chapter 6 Time to introduce you to Mote""; ""Chapter 7 A very little key will open a very heavy door""
""Chapter 8 The game plan � getting ready to Mote""""Chapter 9 How to manage a Mote, and run the best meeting ever""; ""Chapter 10 Ideas into action � the Mote isn�t over when it�s over""; ""Chapter 11 Launching Mote into the organisation""; ""Chapter 12 The secrets of being a great Moter � and a star performer � at every meeting you attend""; ""Inspirational Wisdom and Suggestions for Further Reading"" |
| Altri titoli varianti | Mote |
| Record Nr. | UNINA-9910157371803321 |
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Wethey David
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| Urbane Publications Limited, 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Tea & chemo : fighting cancer, living life / / Jackie Buxton
| Tea & chemo : fighting cancer, living life / / Jackie Buxton |
| Autore | Buxton Jackie |
| Pubbl/distr/stampa | Chatham-Kent, [Ontario] : , : Urbane Publications Limited, , 2015 |
| Descrizione fisica | 1 online resource (114 p.) |
| Disciplina | 616.99406 |
| Soggetto topico |
Cancer - Treatment
Cancer - Patients - Attitudes |
| ISBN | 1-910692-40-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910157413603321 |
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Buxton Jackie
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| Chatham-Kent, [Ontario] : , : Urbane Publications Limited, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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