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Achieving consensus [[electronic resource] ] : tools and techniques / / Jon Scott, Eileen Flanigan
| Achieving consensus [[electronic resource] ] : tools and techniques / / Jon Scott, Eileen Flanigan |
| Autore | Scott Jon <1955-> |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp, c1996 |
| Descrizione fisica | 1 online resource (102 p.) |
| Disciplina | 0 |
| Altri autori (Persone) | FlaniganEileen |
| Collana | A fifty-minute series book |
| Soggetto topico |
Group decision making
Consensus (Social sciences) |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4175-2473-1 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910450043503321 |
Scott Jon <1955->
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| Menlo Park, Calif., : Crisp, c1996 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Achieving consensus [[electronic resource] ] : tools and techniques / / Jon Scott, Eileen Flanigan
| Achieving consensus [[electronic resource] ] : tools and techniques / / Jon Scott, Eileen Flanigan |
| Autore | Scott Jon <1955-> |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp, c1996 |
| Descrizione fisica | 1 online resource (102 p.) |
| Disciplina | 0 |
| Altri autori (Persone) | FlaniganEileen |
| Collana | A fifty-minute series book |
| Soggetto topico |
Group decision making
Consensus (Social sciences) |
| ISBN | 1-4175-2473-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910777336403321 |
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Scott Jon <1955->
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||
| Menlo Park, Calif., : Crisp, c1996 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Achieving consensus [[electronic resource] ] : tools and techniques / / Jon Scott, Eileen Flanigan
| Achieving consensus [[electronic resource] ] : tools and techniques / / Jon Scott, Eileen Flanigan |
| Autore | Scott Jon <1955-> |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp, c1996 |
| Descrizione fisica | 1 online resource (102 p.) |
| Disciplina | 0 |
| Altri autori (Persone) | FlaniganEileen |
| Collana | A fifty-minute series book |
| Soggetto topico |
Group decision making
Consensus (Social sciences) |
| ISBN | 1-4175-2473-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910812677903321 |
|
Scott Jon <1955->
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||
| Menlo Park, Calif., : Crisp, c1996 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The administrative assistant [[electronic resource] /] / Brenda Bailey-Hughes
| The administrative assistant [[electronic resource] /] / Brenda Bailey-Hughes |
| Autore | Bailey-Hughes Brenda |
| Pubbl/distr/stampa | Menlo Park, CA, : Crisp, c1998 |
| Descrizione fisica | 1 online resource (102 p.) |
| Disciplina | 651.3 |
| Collana | A Fifty-minute series book |
| Soggetto topico |
Administrative assistants
Office management |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4175-2463-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910449681703321 |
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Bailey-Hughes Brenda
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| Menlo Park, CA, : Crisp, c1998 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The administrative assistant [[electronic resource] /] / Brenda Bailey-Hughes
| The administrative assistant [[electronic resource] /] / Brenda Bailey-Hughes |
| Autore | Bailey-Hughes Brenda |
| Pubbl/distr/stampa | Menlo Park, CA, : Crisp, c1998 |
| Descrizione fisica | 1 online resource (102 p.) |
| Disciplina | 651.3 |
| Collana | A Fifty-minute series book |
| Soggetto topico |
Administrative assistants
Office management |
| ISBN | 1-4175-2463-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910777381503321 |
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Bailey-Hughes Brenda
|
||
| Menlo Park, CA, : Crisp, c1998 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The administrative assistant [[electronic resource] /] / Brenda Bailey-Hughes
| The administrative assistant [[electronic resource] /] / Brenda Bailey-Hughes |
| Autore | Bailey-Hughes Brenda |
| Pubbl/distr/stampa | Menlo Park, CA, : Crisp, c1998 |
| Descrizione fisica | 1 online resource (102 p.) |
| Disciplina | 651.3 |
| Collana | A Fifty-minute series book |
| Soggetto topico |
Administrative assistants
Office management |
| ISBN | 1-4175-2463-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910818893603321 |
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Bailey-Hughes Brenda
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||
| Menlo Park, CA, : Crisp, c1998 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Attacking absenteeism [[electronic resource] /] / Lynn Tylczak
| Attacking absenteeism [[electronic resource] /] / Lynn Tylczak |
| Autore | Tylczak Lynn |
| Pubbl/distr/stampa | Los Altos, Calif., : Crisp, c1990 |
| Descrizione fisica | 1 online resource (viii, 70 pages) : illustrations |
| Collana | Fifty-Minute series |
| Soggetto topico |
Absentee landlordism
Hours of labor |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4175-2066-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""CONTENTS""; ""TO THE READER""; ""CONTENTS""; ""INTRODUCTION""; ""PART 1 THE PROBLEM WITH ABSENTEEISM""; ""ABSENTEE PROBLEM #1: CAMOUFLAGE""; ""HOLIDAY AND SICKNESS REASONS""; ""EDUCATION AND TRAINING""; ""EMPLOYEE RELATIONS""; ""SOCIAL, COMMUNITY, AND OTHER REASONS""; ""ABSENTEE PROBLEM #2: EMPLOYEE ATTITUDES""; ""ABSENTEE PROBLEM #3: SYSTEMS THAT ENCOURAGE, RATHER THAN DISCOURAGE, ABSENTEEISM""; ""ABSENTEE PROBLEM #4: COMPLEX CAUSES""; ""ABSENTEE PROBLEM #5: THE GOOD, THE BAD, AND THE CONFUSED""; ""ABSENTEE PROBLEM #6: TAKING THE ABSENTEE PROBLEM TOO SERIOUSLY.""
""SUMMARY""""PART 2 GET WITH THE PROGRAM!""; ""THE PERFECT ABSENTEEISM PROGRAM""; ""THE TEN COMMANDMENTS OF ABSENTEEISM""; ""PART 3 INTRODUCTION TO ORGANIZATION""; ""ORGANIZATIONAL PROBLEMS""; ""ORGANIZING THE ORGANIZATION""; ""SUMMARY""; ""WHO""; ""WHAT""; ""WHEN""; ""WHERE""; ""WHY""; ""HOW""; ""PART 4 JOIN THE MORALE MAJORITY""; ""JOIN THE MORALE MAJORITY""; ""THE EIGHT STEPS""; ""Step One: Emulate""; ""Step Two: Appreciate""; ""Step Three: Ingratiate""; ""Step Four: Stimulate""; ""Step Five: Integrate""; ""Step Six: Initiate""; ""Step Seven: Contemplate""; ""Step Eight: Delegate"" ""SUMMARY""""STEP ONE EMULATE""; ""STEP TWO APPRECIATE""; ""STEP THREE INGRATIATE""; ""STEP FOUR STIMULATE""; ""STEP FIVE INTEGRATE""; ""STEP SIX INITIATE""; ""STEP SEVEN CONTEMPLATE""; ""STEP EIGHT DELEGATE""; ""PART 5 NOT BY ACCIDENT""; ""INTRODUCTION""; ""THE OUNCE OF PREVENTION""; ""ACCIDENT CAUSES: THE DIRTY DOZEN""; ""THE SAFETY FOUR""; ""SAFETY FIRST: EMPLOYEE ATTITUDE""; ""SAFETY FIRST: TWO EXAMPLES""; ""Example #1""; ""Example #2""; ""SAFETY FIRST: EMPLOYEE PARTICIPATION""; ""SAFETY FIRST: THE LITTLE THINGS""; ""PROPER JOB PLACEMENT""; ""JOB SAFETY ANALYSIS"" ""THE INSPECTOR GENERAL""""Be a Space Cadet""; ""SUMMARY""; ""PART 6 THE CASE STUDIES""; ""K.I.S.S.""; ""Case #1 The Feedback Factor""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""Case #2: Recognize the Regiment""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""The Solution (Explained)""; ""The Pay-for-Progress Program""; ""The Recognition Rationale""; ""Lavish Lotteries""; ""Unfaltering Feedback""; ""Case #3: Measure the Mayhem""; ""The Facts""; ""The Problem""; ""The Solution""; ""1. Gather The Facts.""; ""2. Divide And Conquer."" ""3. Take Action.""""The Results""; ""The Sandvik Steps for Influencing Absenteeism""; ""Case #4: Looking Well""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""THE STRUX STRATEGY""; ""Case #5: To Everyone's Benefit""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""The General Motors/UAW Memorandum of Understanding""; ""Case #6 Fiscally Fit""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""General Electric's Plan for Health and Wealth""; ""The Fitness Program""; ""The Recreation Program"" ""Case #7: Through No Fault of Their Own"" |
| Record Nr. | UNINA-9910455360803321 |
|
Tylczak Lynn
|
||
| Los Altos, Calif., : Crisp, c1990 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Attacking absenteeism [[electronic resource] /] / Lynn Tylczak
| Attacking absenteeism [[electronic resource] /] / Lynn Tylczak |
| Autore | Tylczak Lynn |
| Pubbl/distr/stampa | Los Altos, Calif., : Crisp, c1990 |
| Descrizione fisica | 1 online resource (viii, 70 pages) : illustrations |
| Collana | Fifty-Minute series |
| Soggetto topico |
Absentee landlordism
Hours of labor |
| ISBN | 1-4175-2066-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""CONTENTS""; ""TO THE READER""; ""CONTENTS""; ""INTRODUCTION""; ""PART 1 THE PROBLEM WITH ABSENTEEISM""; ""ABSENTEE PROBLEM #1: CAMOUFLAGE""; ""HOLIDAY AND SICKNESS REASONS""; ""EDUCATION AND TRAINING""; ""EMPLOYEE RELATIONS""; ""SOCIAL, COMMUNITY, AND OTHER REASONS""; ""ABSENTEE PROBLEM #2: EMPLOYEE ATTITUDES""; ""ABSENTEE PROBLEM #3: SYSTEMS THAT ENCOURAGE, RATHER THAN DISCOURAGE, ABSENTEEISM""; ""ABSENTEE PROBLEM #4: COMPLEX CAUSES""; ""ABSENTEE PROBLEM #5: THE GOOD, THE BAD, AND THE CONFUSED""; ""ABSENTEE PROBLEM #6: TAKING THE ABSENTEE PROBLEM TOO SERIOUSLY.""
""SUMMARY""""PART 2 GET WITH THE PROGRAM!""; ""THE PERFECT ABSENTEEISM PROGRAM""; ""THE TEN COMMANDMENTS OF ABSENTEEISM""; ""PART 3 INTRODUCTION TO ORGANIZATION""; ""ORGANIZATIONAL PROBLEMS""; ""ORGANIZING THE ORGANIZATION""; ""SUMMARY""; ""WHO""; ""WHAT""; ""WHEN""; ""WHERE""; ""WHY""; ""HOW""; ""PART 4 JOIN THE MORALE MAJORITY""; ""JOIN THE MORALE MAJORITY""; ""THE EIGHT STEPS""; ""Step One: Emulate""; ""Step Two: Appreciate""; ""Step Three: Ingratiate""; ""Step Four: Stimulate""; ""Step Five: Integrate""; ""Step Six: Initiate""; ""Step Seven: Contemplate""; ""Step Eight: Delegate"" ""SUMMARY""""STEP ONE EMULATE""; ""STEP TWO APPRECIATE""; ""STEP THREE INGRATIATE""; ""STEP FOUR STIMULATE""; ""STEP FIVE INTEGRATE""; ""STEP SIX INITIATE""; ""STEP SEVEN CONTEMPLATE""; ""STEP EIGHT DELEGATE""; ""PART 5 NOT BY ACCIDENT""; ""INTRODUCTION""; ""THE OUNCE OF PREVENTION""; ""ACCIDENT CAUSES: THE DIRTY DOZEN""; ""THE SAFETY FOUR""; ""SAFETY FIRST: EMPLOYEE ATTITUDE""; ""SAFETY FIRST: TWO EXAMPLES""; ""Example #1""; ""Example #2""; ""SAFETY FIRST: EMPLOYEE PARTICIPATION""; ""SAFETY FIRST: THE LITTLE THINGS""; ""PROPER JOB PLACEMENT""; ""JOB SAFETY ANALYSIS"" ""THE INSPECTOR GENERAL""""Be a Space Cadet""; ""SUMMARY""; ""PART 6 THE CASE STUDIES""; ""K.I.S.S.""; ""Case #1 The Feedback Factor""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""Case #2: Recognize the Regiment""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""The Solution (Explained)""; ""The Pay-for-Progress Program""; ""The Recognition Rationale""; ""Lavish Lotteries""; ""Unfaltering Feedback""; ""Case #3: Measure the Mayhem""; ""The Facts""; ""The Problem""; ""The Solution""; ""1. Gather The Facts.""; ""2. Divide And Conquer."" ""3. Take Action.""""The Results""; ""The Sandvik Steps for Influencing Absenteeism""; ""Case #4: Looking Well""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""THE STRUX STRATEGY""; ""Case #5: To Everyone's Benefit""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""The General Motors/UAW Memorandum of Understanding""; ""Case #6 Fiscally Fit""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""General Electric's Plan for Health and Wealth""; ""The Fitness Program""; ""The Recreation Program"" ""Case #7: Through No Fault of Their Own"" |
| Record Nr. | UNINA-9910780452003321 |
|
Tylczak Lynn
|
||
| Los Altos, Calif., : Crisp, c1990 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Attacking absenteeism [[electronic resource] /] / Lynn Tylczak
| Attacking absenteeism [[electronic resource] /] / Lynn Tylczak |
| Autore | Tylczak Lynn |
| Pubbl/distr/stampa | Los Altos, Calif., : Crisp, c1990 |
| Descrizione fisica | 1 online resource (viii, 70 pages) : illustrations |
| Collana | Fifty-Minute series |
| Soggetto topico |
Absentee landlordism
Hours of labor |
| ISBN | 1-4175-2066-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""CONTENTS""; ""TO THE READER""; ""CONTENTS""; ""INTRODUCTION""; ""PART 1 THE PROBLEM WITH ABSENTEEISM""; ""ABSENTEE PROBLEM #1: CAMOUFLAGE""; ""HOLIDAY AND SICKNESS REASONS""; ""EDUCATION AND TRAINING""; ""EMPLOYEE RELATIONS""; ""SOCIAL, COMMUNITY, AND OTHER REASONS""; ""ABSENTEE PROBLEM #2: EMPLOYEE ATTITUDES""; ""ABSENTEE PROBLEM #3: SYSTEMS THAT ENCOURAGE, RATHER THAN DISCOURAGE, ABSENTEEISM""; ""ABSENTEE PROBLEM #4: COMPLEX CAUSES""; ""ABSENTEE PROBLEM #5: THE GOOD, THE BAD, AND THE CONFUSED""; ""ABSENTEE PROBLEM #6: TAKING THE ABSENTEE PROBLEM TOO SERIOUSLY.""
""SUMMARY""""PART 2 GET WITH THE PROGRAM!""; ""THE PERFECT ABSENTEEISM PROGRAM""; ""THE TEN COMMANDMENTS OF ABSENTEEISM""; ""PART 3 INTRODUCTION TO ORGANIZATION""; ""ORGANIZATIONAL PROBLEMS""; ""ORGANIZING THE ORGANIZATION""; ""SUMMARY""; ""WHO""; ""WHAT""; ""WHEN""; ""WHERE""; ""WHY""; ""HOW""; ""PART 4 JOIN THE MORALE MAJORITY""; ""JOIN THE MORALE MAJORITY""; ""THE EIGHT STEPS""; ""Step One: Emulate""; ""Step Two: Appreciate""; ""Step Three: Ingratiate""; ""Step Four: Stimulate""; ""Step Five: Integrate""; ""Step Six: Initiate""; ""Step Seven: Contemplate""; ""Step Eight: Delegate"" ""SUMMARY""""STEP ONE EMULATE""; ""STEP TWO APPRECIATE""; ""STEP THREE INGRATIATE""; ""STEP FOUR STIMULATE""; ""STEP FIVE INTEGRATE""; ""STEP SIX INITIATE""; ""STEP SEVEN CONTEMPLATE""; ""STEP EIGHT DELEGATE""; ""PART 5 NOT BY ACCIDENT""; ""INTRODUCTION""; ""THE OUNCE OF PREVENTION""; ""ACCIDENT CAUSES: THE DIRTY DOZEN""; ""THE SAFETY FOUR""; ""SAFETY FIRST: EMPLOYEE ATTITUDE""; ""SAFETY FIRST: TWO EXAMPLES""; ""Example #1""; ""Example #2""; ""SAFETY FIRST: EMPLOYEE PARTICIPATION""; ""SAFETY FIRST: THE LITTLE THINGS""; ""PROPER JOB PLACEMENT""; ""JOB SAFETY ANALYSIS"" ""THE INSPECTOR GENERAL""""Be a Space Cadet""; ""SUMMARY""; ""PART 6 THE CASE STUDIES""; ""K.I.S.S.""; ""Case #1 The Feedback Factor""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""Case #2: Recognize the Regiment""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""The Solution (Explained)""; ""The Pay-for-Progress Program""; ""The Recognition Rationale""; ""Lavish Lotteries""; ""Unfaltering Feedback""; ""Case #3: Measure the Mayhem""; ""The Facts""; ""The Problem""; ""The Solution""; ""1. Gather The Facts.""; ""2. Divide And Conquer."" ""3. Take Action.""""The Results""; ""The Sandvik Steps for Influencing Absenteeism""; ""Case #4: Looking Well""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""THE STRUX STRATEGY""; ""Case #5: To Everyone's Benefit""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""The General Motors/UAW Memorandum of Understanding""; ""Case #6 Fiscally Fit""; ""The Facts""; ""The Problem""; ""The Solution""; ""The Results""; ""General Electric's Plan for Health and Wealth""; ""The Fitness Program""; ""The Recreation Program"" ""Case #7: Through No Fault of Their Own"" |
| Record Nr. | UNINA-9910818715603321 |
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Tylczak Lynn
|
||
| Los Altos, Calif., : Crisp, c1990 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Building a total quality culture [[electronic resource] /] / by Joe Batten
| Building a total quality culture [[electronic resource] /] / by Joe Batten |
| Autore | Batten Joe D |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp, c1992 |
| Descrizione fisica | 1 online resource (102 p.) |
| Soggetto topico |
Total quality management
Corporate culture |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4175-2064-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""TITLE""; ""COPYRIGHT""; ""Preface""; ""Acknowledgments""; ""Foreword""; ""About This Book""; ""FUNDAMENTAL PRINCIPLES FOR BUILDING A TOTAL QUALITY CULTURE""; ""Contents""; ""Chapter 1 The Path to the Future""; ""THE VALUE-LED VISIONEER""; ""A TOTAL QUALITY CULTURE: Revaluing American Organizations""; ""FOCUS ON VALUES""; ""NEW PARADIGMS""; ""ATTITUDE IS EVERYTHING""; ""LAUNCHING THE TQC""; ""THE NEW QUALITY CULTURE""; ""LEADERSHIP NUTS AND BOLTS""; ""MENTAL TOUGHNESS""; ""Chapter 2 The New Leaders""; ""ATTITUDE""; ""Inner Space""; ""ACTION""; ""THE ART OF LEADERSHIP""; ""I Challenge You""
""A TOUGH-MINDED LEADERSHIP""""Leader�s Tool Kit""; ""LEADING BY EXPECTATION""; ""Potent Laser""; ""Strong-Minded""; ""Chapter 3 Making Quality Possibilities Come True""; ""Positive, purposeful, and passionate.""; ""Organization, openness, and opportunity.""; ""Spirit and self-fulfillment.""; ""Self-actualization.""; ""Instrumentation of intrinsic strengths.""; ""Believing, behaving, and becoming.""; ""Investigate and install.""; ""Love, light, and laughter.""; ""Itinerary.""; ""Tactics and tempo.""; ""Insincerity.""; ""Excellence.""; ""Salubriousness."" ""PROFESSIONAL PLANNING FOR TQC WINNERS""""HOW TO MOTIVATE""; ""BURNOUT IS CAUSED BY CONFUSION""; ""Being Must Precede Doing""; ""LIST YOUR LIFE VICTORIES""; ""Chapter 4 Peak Performance at All Levels""; ""BUILDING TEAM VITALITY""; ""THE STUFF OF EXCELLENCE""; ""Expect More from Your Team� And You�ll Get It""; ""Chapter 5 Winners Can Be Grown""; ""THE ANATOMY OF WINNING""; ""Ask for What You Want""; ""FOUR WINNING TRAITS""; ""Sharing""; ""Caring""; ""Dare to Be Aware""; ""Chapter 6 Tomorrow�s Culture""; ""THE CHOICE IS OURS""; ""OUR MOST PRICELESS GIFT""; ""THE JAPANESE EDGE"" ""THE ESSENCE OF THE TQC PARADIGM: SUMMING UP""""Appendix A""; ""QUALITY AFFIRMATIONS FOR THE TQC LEADER""; ""Appendix B""; ""A TOTAL QUALITY CULTURE MISSION STATEMENT""; ""Bibliography""; ""Glossary"" |
| Record Nr. | UNINA-9910455376903321 |
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Batten Joe D
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| Menlo Park, Calif., : Crisp, c1992 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Pubbl/distr/stampa
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Crisp
(117)
