Info
- Utilizzare la checkbox di selezione a fianco di ciascun documento per attivare le funzionalità di stampa, invio email, download nei formati disponibili del (i) record.
Customer genius [[electronic resource] ] : becoming a customer-centric business / / Peter Fisk
| Customer genius [[electronic resource] ] : becoming a customer-centric business / / Peter Fisk |
| Autore | Fisk Peter (Peter Robert) |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Chichester, : Capstone Publishing, c2009 |
| Descrizione fisica | 1 online resource (408 p.) |
| Disciplina |
658.8/12
658.812 |
| Soggetto topico |
Customer relations
Management |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-906465-57-6
1-907293-38-8 9786612042515 1-282-04251-3 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Customer Genius: Becoming a customer-centric business""; ""Part 1: The customer world""; ""Track 1: Hello!""; ""Track 2: My world � people and their passions""; ""Track 3: My agenda � what matters most to me""; ""Track 4: My terms � power to the people""; ""Track 5: My business � the customer business""; ""Part 2: The customer business""; ""Dimension 1: Customer vision""; ""Dimension 2: Customer strategy""; ""Dimension 3: Customer insights""; ""Dimension 4: Customer propositions""; ""Dimension 5: Customer solutions""; ""Dimension 6: Customer connections""
""Dimension 7: Customer experiences""""Dimension 8: Customer service""; ""Dimension 9: Customer relationships""; ""Dimension 10: Customer performance""; ""Part 3: The customer champions""; ""Track 6: Leadership � leading a customer revolution""; ""Track 7: Culture � creating passion in people""; ""Track 8: Transformation � the journey to customer-centricity""; ""Appendix: The Genius Lab""; ""Credits""; ""About the author""; ""Index"" |
| Record Nr. | UNINA-9910146114303321 |
Fisk Peter (Peter Robert)
|
||
| Chichester, : Capstone Publishing, c2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Customer genius : becoming a customer-centric business / / Peter Fisk
| Customer genius : becoming a customer-centric business / / Peter Fisk |
| Autore | Fisk Peter (Peter Robert) |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Chichester, : Capstone Publishing, c2009 |
| Descrizione fisica | 1 online resource (408 p.) |
| Disciplina |
658.8/12
658.812 |
| Soggetto topico |
Customer relations
Management |
| ISBN |
9786612042515
9781906465575 1906465576 9781907293382 1907293388 9781282042513 1282042513 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
""Customer Genius: Becoming a customer-centric business""; ""Part 1: The customer world""; ""Track 1: Hello!""; ""Track 2: My world � people and their passions""; ""Track 3: My agenda � what matters most to me""; ""Track 4: My terms � power to the people""; ""Track 5: My business � the customer business""; ""Part 2: The customer business""; ""Dimension 1: Customer vision""; ""Dimension 2: Customer strategy""; ""Dimension 3: Customer insights""; ""Dimension 4: Customer propositions""; ""Dimension 5: Customer solutions""; ""Dimension 6: Customer connections""
""Dimension 7: Customer experiences""""Dimension 8: Customer service""; ""Dimension 9: Customer relationships""; ""Dimension 10: Customer performance""; ""Part 3: The customer champions""; ""Track 6: Leadership � leading a customer revolution""; ""Track 7: Culture � creating passion in people""; ""Track 8: Transformation � the journey to customer-centricity""; ""Appendix: The Genius Lab""; ""Credits""; ""About the author""; ""Index"" |
| Record Nr. | UNINA-9911019948303321 |
|
Fisk Peter (Peter Robert)
|
||
| Chichester, : Capstone Publishing, c2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Knowledge management [[e-book]]
| Knowledge management [[e-book]] |
| Autore | Frappaolo Carl |
| Pubbl/distr/stampa | [Place of publication not identified], : Capstone Publishing, 2006 |
| Soggetto topico |
Knowledge management
Management Theory Management Business & Economics |
| ISBN | 1-907312-17-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910131419303321 |
|
Frappaolo Carl
|
||
| [Place of publication not identified], : Capstone Publishing, 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Knowledge management / Carl Frappaolo
| Knowledge management / Carl Frappaolo |
| Autore | Frappaolo, Carl |
| Pubbl/distr/stampa | Chichester, : Capstone Publishing, 2006 |
| Descrizione fisica | 136 p. ; 18 cm. |
| Disciplina | 658.4038 |
| Soggetto topico | Gestione delle informazioni |
| ISBN | 1841127051 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNICAS-RML0302838 |
|
Frappaolo, Carl
|
||
| Chichester, : Capstone Publishing, 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Cassino e del Lazio Meridionale | ||
| ||
Knowledge management [[e-book]]
| Knowledge management [[e-book]] |
| Autore | Frappaolo Carl |
| Pubbl/distr/stampa | [Place of publication not identified], : Capstone Publishing, 2006 |
| Soggetto topico |
Knowledge management
Management Theory Management Business & Economics |
| ISBN | 1-907312-17-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910830754703321 |
|
Frappaolo Carl
|
||
| [Place of publication not identified], : Capstone Publishing, 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Knowledge management [[e-book]]
| Knowledge management [[e-book]] |
| Autore | Frappaolo Carl |
| Pubbl/distr/stampa | [Place of publication not identified], : Capstone Publishing, 2006 |
| Soggetto topico |
Knowledge management
Management Theory Management Business & Economics |
| ISBN | 1-907312-17-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9911019793503321 |
|
Frappaolo Carl
|
||
| [Place of publication not identified], : Capstone Publishing, 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Pimp my site [[electronic resource] ] : the DIY guide to SEO, search marketing, social media and online PR / / Paula Wynne
| Pimp my site [[electronic resource] ] : the DIY guide to SEO, search marketing, social media and online PR / / Paula Wynne |
| Autore | Wynne Paula |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | West Sussex, : Capstone Publishing, 2012 |
| Descrizione fisica | 1 online resource (276 p.) |
| Disciplina | 658.872 |
| Soggetto topico |
Internet marketing
Web sites - Abstracting and indexing |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-280-67572-1
9786613652652 0-85708-250-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Pimp my Site; Contents; Acknowledgements; Foreword; Introduction; Day 1: Digital Marketing; Day 2: Keywords; Day 3: Keyword Tools; Day 4: SEO; Day 5: Marketing Tools; Day 6: Online Marketing; Day 7: Video Marketing; Day 8: Social Networking; Day 9: Social Media Tools; Day 10: PR; Day 11: PR Tools; Day 12: Email Marketing; Day 13: Email Marketing Tools; Day 14: The End of the Beginning; Jargon Buster; Useful Resources; About the Expert Panel; About Paula Wynne; More Praise for Pimp My Site; Index |
| Record Nr. | UNINA-9910461507703321 |
|
Wynne Paula
|
||
| West Sussex, : Capstone Publishing, 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Pimp my site [[electronic resource] ] : the DIY guide to SEO, search marketing, social media and online PR / / Paula Wynne
| Pimp my site [[electronic resource] ] : the DIY guide to SEO, search marketing, social media and online PR / / Paula Wynne |
| Autore | Wynne Paula |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | West Sussex, : Capstone Publishing, 2012 |
| Descrizione fisica | 1 online resource (276 p.) |
| Disciplina | 658.872 |
| Soggetto topico |
Internet marketing
Web sites - Abstracting and indexing |
| ISBN |
1-280-67572-1
9786613652652 0-85708-250-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Pimp my Site; Contents; Acknowledgements; Foreword; Introduction; Day 1: Digital Marketing; Day 2: Keywords; Day 3: Keyword Tools; Day 4: SEO; Day 5: Marketing Tools; Day 6: Online Marketing; Day 7: Video Marketing; Day 8: Social Networking; Day 9: Social Media Tools; Day 10: PR; Day 11: PR Tools; Day 12: Email Marketing; Day 13: Email Marketing Tools; Day 14: The End of the Beginning; Jargon Buster; Useful Resources; About the Expert Panel; About Paula Wynne; More Praise for Pimp My Site; Index |
| Record Nr. | UNINA-9910790469103321 |
|
Wynne Paula
|
||
| West Sussex, : Capstone Publishing, 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
