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Business analysis techniques : 99 essential tools for success / / James Cadle, Debra Paul, and Paul Turner
| Business analysis techniques : 99 essential tools for success / / James Cadle, Debra Paul, and Paul Turner |
| Autore | Cadle James |
| Edizione | [Second edition.] |
| Pubbl/distr/stampa | Wiltshire, England : , : BCS, , 2014 |
| Descrizione fisica | 1 online resource (325 p.) |
| Disciplina | 658.4/012 |
| Soggetto topico |
Business analysts
Business planning Organizational effectiveness |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-68015-720-5
1-78539-104-6 1-78017-274-5 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910460172103321 |
Cadle James
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| Wiltshire, England : , : BCS, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Business cases that get results / / Carrie Marshall
| Business cases that get results / / Carrie Marshall |
| Autore | Marshall Carrie |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Swindon, England : , : BCS, , 2019 |
| Descrizione fisica | 1 online resource (80 pages) |
| Disciplina | 658.15224 |
| Soggetto topico | Proposal writing in business |
| ISBN |
1-78017-457-8
1-78017-456-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910793304403321 |
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Marshall Carrie
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| Swindon, England : , : BCS, , 2019 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Business cases that get results / / Carrie Marshall
| Business cases that get results / / Carrie Marshall |
| Autore | Marshall Carrie |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Swindon, England : , : BCS, , 2019 |
| Descrizione fisica | 1 online resource (80 pages) |
| Disciplina | 658.15224 |
| Soggetto topico | Proposal writing in business |
| ISBN |
1-78017-457-8
1-78017-456-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910813864303321 |
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Marshall Carrie
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| Swindon, England : , : BCS, , 2019 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Business relationship manager : careers in IT service management / / Ernest Brewster
| Business relationship manager : careers in IT service management / / Ernest Brewster |
| Autore | Brewster Ernest |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Swindon, England : , : BCS, , 2014 |
| Descrizione fisica | 1 online resource (191 p.) |
| Disciplina | 658.4038 |
| Collana | BCS Guides To IT Roles |
| Soggetto topico |
Information technology - Management
Management information systems Relationship marketing - Management |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-78017-251-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Advert Page; Copyright Page; CONTENTS; LIST OF FIGURES AND TABLES; AUTHOR; 1 INTRODUCTION; 2 INTRODUCTION TO BUSINESS RELATIONSHIP MANAGEMENT; 3 THE BUSINESS RELATIONSHIP MANAGER; GOALS AND OBJECTIVES; BRM RESPONSIBILITIES; SKILLS, COMPETENCIES AND KNOWLEDGE; INTERFACES AND DEPENDENCIES; 4 TOOLS, METHODS AND TECHNIQUES; STANDARDS; GOOD PRACTICE FRAMEWORKS, PROCEDURES AND PROCESSES; TOOLS AND INFORMATION; METRICS AND PERFORMANCE; 5 CAREER PROGRESSION AND RELATED ROLES; ORIGINS; CONTINUING PROFESSIONAL DEVELOPMENT (CPD); CAREER PROGRESSION - WHERE NEXT?
6 A WEEK IN THE LIFE OF A BRM - A CASE STUDYCONTEXT; A WEEK IN THE LIFE; REFERENCES; INDEX; Advert Page; Back Cover |
| Record Nr. | UNINA-9910458493603321 |
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Brewster Ernest
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| Swindon, England : , : BCS, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Business relationship manager : careers in IT service management / / Ernest Brewster
| Business relationship manager : careers in IT service management / / Ernest Brewster |
| Autore | Brewster Ernest |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Swindon, England : , : BCS, , 2014 |
| Descrizione fisica | 1 online resource (191 p.) |
| Disciplina | 658.4038 |
| Collana | BCS Guides To IT Roles |
| Soggetto topico |
Information technology - Management
Management information systems Relationship marketing - Management |
| ISBN | 1-78017-251-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Advert Page; Copyright Page; CONTENTS; LIST OF FIGURES AND TABLES; AUTHOR; 1 INTRODUCTION; 2 INTRODUCTION TO BUSINESS RELATIONSHIP MANAGEMENT; 3 THE BUSINESS RELATIONSHIP MANAGER; GOALS AND OBJECTIVES; BRM RESPONSIBILITIES; SKILLS, COMPETENCIES AND KNOWLEDGE; INTERFACES AND DEPENDENCIES; 4 TOOLS, METHODS AND TECHNIQUES; STANDARDS; GOOD PRACTICE FRAMEWORKS, PROCEDURES AND PROCESSES; TOOLS AND INFORMATION; METRICS AND PERFORMANCE; 5 CAREER PROGRESSION AND RELATED ROLES; ORIGINS; CONTINUING PROFESSIONAL DEVELOPMENT (CPD); CAREER PROGRESSION - WHERE NEXT?
6 A WEEK IN THE LIFE OF A BRM - A CASE STUDYCONTEXT; A WEEK IN THE LIFE; REFERENCES; INDEX; Advert Page; Back Cover |
| Record Nr. | UNINA-9910791160903321 |
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Brewster Ernest
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| Swindon, England : , : BCS, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Business relationship manager : careers in IT service management / / Ernest Brewster
| Business relationship manager : careers in IT service management / / Ernest Brewster |
| Autore | Brewster Ernest |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Swindon, England : , : BCS, , 2014 |
| Descrizione fisica | 1 online resource (191 p.) |
| Disciplina | 658.4038 |
| Collana | BCS Guides To IT Roles |
| Soggetto topico |
Information technology - Management
Management information systems Relationship marketing - Management |
| ISBN | 1-78017-251-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Advert Page; Copyright Page; CONTENTS; LIST OF FIGURES AND TABLES; AUTHOR; 1 INTRODUCTION; 2 INTRODUCTION TO BUSINESS RELATIONSHIP MANAGEMENT; 3 THE BUSINESS RELATIONSHIP MANAGER; GOALS AND OBJECTIVES; BRM RESPONSIBILITIES; SKILLS, COMPETENCIES AND KNOWLEDGE; INTERFACES AND DEPENDENCIES; 4 TOOLS, METHODS AND TECHNIQUES; STANDARDS; GOOD PRACTICE FRAMEWORKS, PROCEDURES AND PROCESSES; TOOLS AND INFORMATION; METRICS AND PERFORMANCE; 5 CAREER PROGRESSION AND RELATED ROLES; ORIGINS; CONTINUING PROFESSIONAL DEVELOPMENT (CPD); CAREER PROGRESSION - WHERE NEXT?
6 A WEEK IN THE LIFE OF A BRM - A CASE STUDYCONTEXT; A WEEK IN THE LIFE; REFERENCES; INDEX; Advert Page; Back Cover |
| Record Nr. | UNINA-9910820988703321 |
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Brewster Ernest
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| Swindon, England : , : BCS, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Business-focused IT and service excellence [[electronic resource] /] / David Miller
| Business-focused IT and service excellence [[electronic resource] /] / David Miller |
| Autore | Miller David <1946 December 28-> |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Swindon, : BCS, c2008 |
| Descrizione fisica | 1 online resource (197 p.) |
| Disciplina |
300
658.05 |
| Soggetto topico |
Business information services
Information technology - Management |
| ISBN |
1-78017-010-6
1-906124-33-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Copyright; Contents; List of Figures; Author; Acknowledgements; Abbreviations; Preface; 1 Service; 2 Service Excellence; 3 The Service Engine and the Total Business Experience; 4 Bringing it all Together; 5 A New Maturity Model; 6 Summary; References; Index; Back Cover |
| Record Nr. | UNISA-996339087003316 |
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Miller David <1946 December 28->
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| Swindon, : BCS, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
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Business-focused IT and service excellence / / David Miller
| Business-focused IT and service excellence / / David Miller |
| Autore | Miller David <1946 December 28-> |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Swindon, : BCS, c2008 |
| Descrizione fisica | 1 online resource (197 p.) |
| Disciplina |
300
658.05 |
| Soggetto topico |
Business information services
Information technology - Management |
| ISBN |
1-78017-010-6
1-906124-33-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Copyright; Contents; List of Figures; Author; Acknowledgements; Abbreviations; Preface; 1 Service; 2 Service Excellence; 3 The Service Engine and the Total Business Experience; 4 Bringing it all Together; 5 A New Maturity Model; 6 Summary; References; Index; Back Cover |
| Record Nr. | UNINA-9910139870103321 |
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Miller David <1946 December 28->
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| Swindon, : BCS, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Configuration management : expert guidance for IT service managers and practioners / / Shirley Lacy and David Norfolk
| Configuration management : expert guidance for IT service managers and practioners / / Shirley Lacy and David Norfolk |
| Autore | Lacy Shirley |
| Edizione | [Rev. ed.] |
| Pubbl/distr/stampa | Swindon, UK, : BCS, ©2014 |
| Descrizione fisica | 1 online resource (1 volume) : illustrations |
| Altri autori (Persone) | NorfolkDavid |
| Soggetto topico |
Information technology - Vocational guidance
Information technology - Management |
| ISBN | 1-78017-229-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910466269703321 |
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Lacy Shirley
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| Swindon, UK, : BCS, ©2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Configuration management : expert guidance for IT service managers and practitioners / / Shirley Lacy and David Norfolk
| Configuration management : expert guidance for IT service managers and practitioners / / Shirley Lacy and David Norfolk |
| Autore | Lacy Shirley |
| Edizione | [Revised edition.] |
| Pubbl/distr/stampa | Swindon : , : BCS, , [2014] |
| Descrizione fisica | 1 online resource (1 volume) : illustrations |
| Disciplina | 163 |
| Altri autori (Persone) | NorfolkDavid |
| Soggetto topico | Configuration management |
| ISBN | 1-78017-229-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910793057103321 |
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Lacy Shirley
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| Swindon : , : BCS, , [2014] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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