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Coaching for emotional intelligence [[electronic resource] ] : the secret to developing the star potential in your employees / / Bob Wall
Coaching for emotional intelligence [[electronic resource] ] : the secret to developing the star potential in your employees / / Bob Wall
Autore Wall Bob (Bob Lee)
Pubbl/distr/stampa New York, : Amacom, c2007
Descrizione fisica 1 online resource (238 p.)
Disciplina 658.3/124
Soggetto topico Employees - Coaching of
Emotional intelligence - Study and teaching
Performance - Psychological aspects
Career development - Psychological aspects
Management - Psychological aspects
Soggetto genere / forma Electronic books.
ISBN 1-62198-348-X
1-281-12657-8
9786611126575
0-8144-3014-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Acknowledgments; Introduction; PART I: THE IMPACT OF EMOTIONAL INTELLIGENCE ON COACHING AND DEVELOPMENT; 1 Understanding Emotional Intelligence; The Emergence of Emotional Intelligence: Why Sheer Brainpower Just Isn't Enough; Defining Emotional Intelligence; Lynn's Model of Emotional Intelligence; Mastery of Mission, Vision, and Guiding Principles; Self-Awareness and Self-Control; Empathy; Social Expertness; Personal Influence; Skill Application; Reflections; 2 The Role of Emotional Intelligence in Professional Success; Emotional Intelligence and the Complexity of Work
Emotional Intelligence and High IQ ProfessionsEmotional Intelligence and Leadership; Matching Emotional Intelligence to the Position: The Simmons EQ Profile; Reflections; 3 How Emotional Intelligence Raises the Bar for Coaching; The Scarcity of Coaching in the Workplace; Why Managers Don't Coach As Often As They Should; The Impact of Emotional Intelligence and Coaching Provided by Managers; Performance Management vs. Coaching for Emotional Intelligence; Reflections; 4 Coaching and the Diversity of the Human Experience; The Influence of Genetics; Growing Up in a Small Town
Formative Circumstances and ExperiencesEveryone Has a Story; Reflections; PART II: COACHING FUNDAMENTALS; 5 Personal Connections: Laying the Foundation for Coaching; Work and Leadership in the Industrial Age; Sweeping Change: Leadership in the Information Age; Can Coaching Have an Impact on Emotional Intelligence?; Five Requirements for Effective Coaching; Reflections; 6 Improving Your Descriptive Skills; Good Coaching Makes Performance Appraisals Easier; Describing Performance: Elemental Skills for Coaching; Describing Performance in Need of Improvement
Describing Performance That Meets Your ExpectationsSkill Development; 7 So Now What Do You Say? A Structured Format for Coaching; Opening Statement; Observation; Impact; Request; Skill Development; PART III: FROM THEORY TO PRACTICE: COACHING IN THE REAL WORLD; 8 Praise: Such a Small Effort-Such a Huge Return; Delivering Praise; Why Don't Managers Praise More?; Guidelines for Effective Praise; Structured Format for Praise; Praise to Acknowledge Performance; Praise to Acknowledge Emotional Intelligence; Reflections; Skill Applications; 9 Corrective Coaching for Job Performance
Questions Often Asked About Corrective CoachingFormulating Corrective Coaching; Examples of Corrective Coaching for Performance; Skill Development; Skill Applications; 10 Corrective Coaching to Develop Emotional Intelligence; Core Beliefs; Behaviors That Require Coaching; Four Steps in Coaching for Emotional Intelligence; Spontaneous Coaching; Skill Development; Skill Applications; 11 Preparing for a Formal Coaching Interview; Gathering and Recording Information; The Coaching Preparation Worksheet; Skill Application; 12 Structuring the Formal Coaching Interview
The Formal Coaching Interview Form
Record Nr. UNINA-9910458114203321
Wall Bob (Bob Lee)  
New York, : Amacom, c2007
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Coaching for emotional intelligence [[electronic resource] ] : the secret to developing the star potential in your employees / / Bob Wall
Coaching for emotional intelligence [[electronic resource] ] : the secret to developing the star potential in your employees / / Bob Wall
Autore Wall Bob (Bob Lee)
Pubbl/distr/stampa New York, : Amacom, c2007
Descrizione fisica 1 online resource (238 p.)
Disciplina 658.3/124
Soggetto topico Employees - Coaching of
Emotional intelligence - Study and teaching
Performance - Psychological aspects
Career development - Psychological aspects
Management - Psychological aspects
ISBN 1-62198-348-X
1-281-12657-8
9786611126575
0-8144-3014-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Acknowledgments; Introduction; PART I: THE IMPACT OF EMOTIONAL INTELLIGENCE ON COACHING AND DEVELOPMENT; 1 Understanding Emotional Intelligence; The Emergence of Emotional Intelligence: Why Sheer Brainpower Just Isn't Enough; Defining Emotional Intelligence; Lynn's Model of Emotional Intelligence; Mastery of Mission, Vision, and Guiding Principles; Self-Awareness and Self-Control; Empathy; Social Expertness; Personal Influence; Skill Application; Reflections; 2 The Role of Emotional Intelligence in Professional Success; Emotional Intelligence and the Complexity of Work
Emotional Intelligence and High IQ ProfessionsEmotional Intelligence and Leadership; Matching Emotional Intelligence to the Position: The Simmons EQ Profile; Reflections; 3 How Emotional Intelligence Raises the Bar for Coaching; The Scarcity of Coaching in the Workplace; Why Managers Don't Coach As Often As They Should; The Impact of Emotional Intelligence and Coaching Provided by Managers; Performance Management vs. Coaching for Emotional Intelligence; Reflections; 4 Coaching and the Diversity of the Human Experience; The Influence of Genetics; Growing Up in a Small Town
Formative Circumstances and ExperiencesEveryone Has a Story; Reflections; PART II: COACHING FUNDAMENTALS; 5 Personal Connections: Laying the Foundation for Coaching; Work and Leadership in the Industrial Age; Sweeping Change: Leadership in the Information Age; Can Coaching Have an Impact on Emotional Intelligence?; Five Requirements for Effective Coaching; Reflections; 6 Improving Your Descriptive Skills; Good Coaching Makes Performance Appraisals Easier; Describing Performance: Elemental Skills for Coaching; Describing Performance in Need of Improvement
Describing Performance That Meets Your ExpectationsSkill Development; 7 So Now What Do You Say? A Structured Format for Coaching; Opening Statement; Observation; Impact; Request; Skill Development; PART III: FROM THEORY TO PRACTICE: COACHING IN THE REAL WORLD; 8 Praise: Such a Small Effort-Such a Huge Return; Delivering Praise; Why Don't Managers Praise More?; Guidelines for Effective Praise; Structured Format for Praise; Praise to Acknowledge Performance; Praise to Acknowledge Emotional Intelligence; Reflections; Skill Applications; 9 Corrective Coaching for Job Performance
Questions Often Asked About Corrective CoachingFormulating Corrective Coaching; Examples of Corrective Coaching for Performance; Skill Development; Skill Applications; 10 Corrective Coaching to Develop Emotional Intelligence; Core Beliefs; Behaviors That Require Coaching; Four Steps in Coaching for Emotional Intelligence; Spontaneous Coaching; Skill Development; Skill Applications; 11 Preparing for a Formal Coaching Interview; Gathering and Recording Information; The Coaching Preparation Worksheet; Skill Application; 12 Structuring the Formal Coaching Interview
The Formal Coaching Interview Form
Record Nr. UNINA-9910784539703321
Wall Bob (Bob Lee)  
New York, : Amacom, c2007
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Coaching for emotional intelligence : the secret to developing the star potential in your employees / / Bob Wall
Coaching for emotional intelligence : the secret to developing the star potential in your employees / / Bob Wall
Autore Wall Bob (Bob Lee)
Edizione [1st ed.]
Pubbl/distr/stampa New York, : Amacom, c2007
Descrizione fisica 1 online resource (238 p.)
Disciplina 658.3/124
Soggetto topico Employees - Coaching of
Emotional intelligence - Study and teaching
Performance - Psychological aspects
Career development - Psychological aspects
Management - Psychological aspects
ISBN 1-62198-348-X
1-281-12657-8
9786611126575
0-8144-3014-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Acknowledgments; Introduction; PART I: THE IMPACT OF EMOTIONAL INTELLIGENCE ON COACHING AND DEVELOPMENT; 1 Understanding Emotional Intelligence; The Emergence of Emotional Intelligence: Why Sheer Brainpower Just Isn't Enough; Defining Emotional Intelligence; Lynn's Model of Emotional Intelligence; Mastery of Mission, Vision, and Guiding Principles; Self-Awareness and Self-Control; Empathy; Social Expertness; Personal Influence; Skill Application; Reflections; 2 The Role of Emotional Intelligence in Professional Success; Emotional Intelligence and the Complexity of Work
Emotional Intelligence and High IQ ProfessionsEmotional Intelligence and Leadership; Matching Emotional Intelligence to the Position: The Simmons EQ Profile; Reflections; 3 How Emotional Intelligence Raises the Bar for Coaching; The Scarcity of Coaching in the Workplace; Why Managers Don't Coach As Often As They Should; The Impact of Emotional Intelligence and Coaching Provided by Managers; Performance Management vs. Coaching for Emotional Intelligence; Reflections; 4 Coaching and the Diversity of the Human Experience; The Influence of Genetics; Growing Up in a Small Town
Formative Circumstances and ExperiencesEveryone Has a Story; Reflections; PART II: COACHING FUNDAMENTALS; 5 Personal Connections: Laying the Foundation for Coaching; Work and Leadership in the Industrial Age; Sweeping Change: Leadership in the Information Age; Can Coaching Have an Impact on Emotional Intelligence?; Five Requirements for Effective Coaching; Reflections; 6 Improving Your Descriptive Skills; Good Coaching Makes Performance Appraisals Easier; Describing Performance: Elemental Skills for Coaching; Describing Performance in Need of Improvement
Describing Performance That Meets Your ExpectationsSkill Development; 7 So Now What Do You Say? A Structured Format for Coaching; Opening Statement; Observation; Impact; Request; Skill Development; PART III: FROM THEORY TO PRACTICE: COACHING IN THE REAL WORLD; 8 Praise: Such a Small Effort-Such a Huge Return; Delivering Praise; Why Don't Managers Praise More?; Guidelines for Effective Praise; Structured Format for Praise; Praise to Acknowledge Performance; Praise to Acknowledge Emotional Intelligence; Reflections; Skill Applications; 9 Corrective Coaching for Job Performance
Questions Often Asked About Corrective CoachingFormulating Corrective Coaching; Examples of Corrective Coaching for Performance; Skill Development; Skill Applications; 10 Corrective Coaching to Develop Emotional Intelligence; Core Beliefs; Behaviors That Require Coaching; Four Steps in Coaching for Emotional Intelligence; Spontaneous Coaching; Skill Development; Skill Applications; 11 Preparing for a Formal Coaching Interview; Gathering and Recording Information; The Coaching Preparation Worksheet; Skill Application; 12 Structuring the Formal Coaching Interview
The Formal Coaching Interview Form
Record Nr. UNINA-9910828350103321
Wall Bob (Bob Lee)  
New York, : Amacom, c2007
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Creating a flexible workplace : How to select & manage alternative work options / Barney Olmsted-Suzanne Smith
Creating a flexible workplace : How to select & manage alternative work options / Barney Olmsted-Suzanne Smith
Autore Olmsted, Barney
Edizione [2. ed.]
Pubbl/distr/stampa New York : Amacom, 1994
Descrizione fisica XIII, 402 p. ; 25 cm
Altri autori (Persone) Smith, Suzanne
ISBN 0814402143
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-990009162000403321
Olmsted, Barney  
New York : Amacom, 1994
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Deadline! [[electronic resource] ] : how premier organizations win the race against time / / Dan Carrison
Deadline! [[electronic resource] ] : how premier organizations win the race against time / / Dan Carrison
Autore Carrison Dan
Pubbl/distr/stampa New York, : Amacom, c2003
Descrizione fisica 1 online resource (256 p.)
Disciplina 658.4/04
Soggetto topico Time management - United States
Deadlines - United States
Soggetto genere / forma Electronic books.
ISBN 0-8144-2677-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Turner Construction Company makes the Rocky Mountains thunder : delayed, stymied, frustrated at every turn, Turner Construction Company delivers the new Broncos football stadium, ahead of time and under budget -- Airborne Express and the technicolor challenge : Airborne Express enters a venture so fraught with deadlines that UPS and Fedex had backed away -- Mission to Mars--the 2001 Odyssey orbiter : successful deadline management doesn't have to be "rocket science" -- The ultimate deadline--how the FBI manages a kidnapping : agents rush to meet a literal "drop dead" deadline -- Boeing's race to deliver the 777 Wide-Body : a plane, and a management philosophy, for the twenty-first century -- Conoco's weekend of caring : volunteerism as the ultimate business deadline management tool.
Record Nr. UNINA-9910455696903321
Carrison Dan  
New York, : Amacom, c2003
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Deadline! [[electronic resource] ] : how premier organizations win the race against time / / Dan Carrison
Deadline! [[electronic resource] ] : how premier organizations win the race against time / / Dan Carrison
Autore Carrison Dan
Pubbl/distr/stampa New York, : Amacom, c2003
Descrizione fisica 1 online resource (256 p.)
Disciplina 658.4/04
Soggetto topico Time management - United States
Deadlines - United States
ISBN 0-8144-2677-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Turner Construction Company makes the Rocky Mountains thunder : delayed, stymied, frustrated at every turn, Turner Construction Company delivers the new Broncos football stadium, ahead of time and under budget -- Airborne Express and the technicolor challenge : Airborne Express enters a venture so fraught with deadlines that UPS and Fedex had backed away -- Mission to Mars--the 2001 Odyssey orbiter : successful deadline management doesn't have to be "rocket science" -- The ultimate deadline--how the FBI manages a kidnapping : agents rush to meet a literal "drop dead" deadline -- Boeing's race to deliver the 777 Wide-Body : a plane, and a management philosophy, for the twenty-first century -- Conoco's weekend of caring : volunteerism as the ultimate business deadline management tool.
Record Nr. UNINA-9910780183203321
Carrison Dan  
New York, : Amacom, c2003
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Deadline! : how premier organizations win the race against time / / Dan Carrison
Deadline! : how premier organizations win the race against time / / Dan Carrison
Autore Carrison Dan
Edizione [1st ed.]
Pubbl/distr/stampa New York, : Amacom, c2003
Descrizione fisica 1 online resource (256 p.)
Disciplina 658.4/04
Soggetto topico Time management - United States
Deadlines - United States
ISBN 0-8144-2677-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Turner Construction Company makes the Rocky Mountains thunder : delayed, stymied, frustrated at every turn, Turner Construction Company delivers the new Broncos football stadium, ahead of time and under budget -- Airborne Express and the technicolor challenge : Airborne Express enters a venture so fraught with deadlines that UPS and Fedex had backed away -- Mission to Mars--the 2001 Odyssey orbiter : successful deadline management doesn't have to be "rocket science" -- The ultimate deadline--how the FBI manages a kidnapping : agents rush to meet a literal "drop dead" deadline -- Boeing's race to deliver the 777 Wide-Body : a plane, and a management philosophy, for the twenty-first century -- Conoco's weekend of caring : volunteerism as the ultimate business deadline management tool.
Record Nr. UNINA-9910815493303321
Carrison Dan  
New York, : Amacom, c2003
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The employer's legal advisor [[electronic resource] ] : handling problem employees effectively, knowing when and how to work with an attorney, staying out of court-- or winning your case if you get there / / Thomas M. Hanna
The employer's legal advisor [[electronic resource] ] : handling problem employees effectively, knowing when and how to work with an attorney, staying out of court-- or winning your case if you get there / / Thomas M. Hanna
Autore Hanna Thomas M. <1936->
Edizione [1st edition]
Pubbl/distr/stampa New York, : Amacom, c2007
Descrizione fisica 1 online resource (223 p.)
Disciplina 344.7301
Soggetto topico Labor laws and legislation - United States
Soggetto genere / forma Electronic books.
ISBN 1-281-12674-8
9786611126742
0-8144-0070-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Employment law at work -- Good intentions are only a start -- Eliminating problems before they arise -- Communications strategies to help you avoid legal woes -- Investigating problems and preserving evidence -- Knowing why things happen strengthens your case -- Trusting but verifying -- Advantages and pitfalls of electronic devices -- Making your decision -- Implementing your decision -- Paperwork and reality -- Unemployment compensation claims -- Problem employees -- Employees with special issues -- Things you should know.
Record Nr. UNINA-9910458097803321
Hanna Thomas M. <1936->  
New York, : Amacom, c2007
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The employer's legal advisor [[electronic resource] ] : handling problem employees effectively, knowing when and how to work with an attorney, staying out of court-- or winning your case if you get there / / Thomas M. Hanna
The employer's legal advisor [[electronic resource] ] : handling problem employees effectively, knowing when and how to work with an attorney, staying out of court-- or winning your case if you get there / / Thomas M. Hanna
Autore Hanna Thomas M. <1936->
Edizione [1st edition]
Pubbl/distr/stampa New York, : Amacom, c2007
Descrizione fisica 1 online resource (223 p.)
Disciplina 344.7301
Soggetto topico Labor laws and legislation - United States
ISBN 1-281-12674-8
9786611126742
0-8144-0070-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Employment law at work -- Good intentions are only a start -- Eliminating problems before they arise -- Communications strategies to help you avoid legal woes -- Investigating problems and preserving evidence -- Knowing why things happen strengthens your case -- Trusting but verifying -- Advantages and pitfalls of electronic devices -- Making your decision -- Implementing your decision -- Paperwork and reality -- Unemployment compensation claims -- Problem employees -- Employees with special issues -- Things you should know.
Record Nr. UNINA-9910784539303321
Hanna Thomas M. <1936->  
New York, : Amacom, c2007
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The employer's legal advisor : handling problem employees effectively, knowing when and how to work with an attorney, staying out of court-- or winning your case if you get there / / Thomas M. Hanna
The employer's legal advisor : handling problem employees effectively, knowing when and how to work with an attorney, staying out of court-- or winning your case if you get there / / Thomas M. Hanna
Autore Hanna Thomas M. <1936->
Edizione [1st edition]
Pubbl/distr/stampa New York, : Amacom, c2007
Descrizione fisica 1 online resource (223 p.)
Disciplina 344.7301
Soggetto topico Labor laws and legislation - United States
ISBN 1-281-12674-8
9786611126742
0-8144-0070-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Employment law at work -- Good intentions are only a start -- Eliminating problems before they arise -- Communications strategies to help you avoid legal woes -- Investigating problems and preserving evidence -- Knowing why things happen strengthens your case -- Trusting but verifying -- Advantages and pitfalls of electronic devices -- Making your decision -- Implementing your decision -- Paperwork and reality -- Unemployment compensation claims -- Problem employees -- Employees with special issues -- Things you should know.
Record Nr. UNINA-9910811951903321
Hanna Thomas M. <1936->  
New York, : Amacom, c2007
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui