top

  Info

  • Utilizzare la checkbox di selezione a fianco di ciascun documento per attivare le funzionalità di stampa, invio email, download nei formati disponibili del (i) record.

  Info

  • Utilizzare questo link per rimuovere la selezione effettuata.
International handbook of workplace trauma support / / edited by Rick Hughes, Andrew Kinder, and Cary L. Cooper
International handbook of workplace trauma support / / edited by Rick Hughes, Andrew Kinder, and Cary L. Cooper
Edizione [1st ed.]
Pubbl/distr/stampa Chichester ; ; Malden, Mass., : Wiley-Blackwell, 2012
Descrizione fisica 1 online resource (544 p.)
Disciplina 616.85/21
Altri autori (Persone) HughesRick <1967->
KinderAndrew
CooperCary L
Soggetto topico Post-traumatic stress disorder
Psychic trauma
Industrial hygiene
ISBN 1-118-38475-X
1-280-78263-3
9786613693020
1-119-94323-X
1-119-94324-8
Classificazione PSY021000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto pt. A. The evolution and development of workplace trauma support -- pt. B. The legal and business imperatives to manage trauma effectively -- pt. C. New understandings on models of trauma support -- pt. D. The theory and practice of post-trauma support -- pt. E. The organizational response to trauma support.
Record Nr. UNINA-9910137559803321
Chichester ; ; Malden, Mass., : Wiley-Blackwell, 2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Introduction to humans in engineered systems [[electronic resource] /] / Roger Remington, Deborah Boehm-Davis, Charles Folk
Introduction to humans in engineered systems [[electronic resource] /] / Roger Remington, Deborah Boehm-Davis, Charles Folk
Autore Remington Roger W. <1947->
Pubbl/distr/stampa Hoboken, New Jersey, : John Wiley & Sons, Inc., c2012
Descrizione fisica 1 online resource (xv, 392 p. ) : ill
Disciplina 620.8/2
Altri autori (Persone) FolkCharles L
Boehm-DavisDeborah Ann
Soggetto topico Human engineering
Bioengineering
ISBN 1-118-39375-9
1-118-32995-3
1-283-59905-8
9786613911506
1-118-33271-7
Classificazione PSY021000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Machine generated contents note: Section 1 Historical Perspective Preface References Chapter 1: Natural and Engineered Systems Purposeful design User-centered design Designing against failure References Chapter 2: Historical Roots Engineering for physical limitations Size Strength Speed and Efficiency Engineering for human cognition Writing Number Systems Point and Click Interfaces The Modern Era Aviation The digital computer A Fractured Field Human Factors/Ergonomics Human-Computer Interaction Human-Systems Integration Summary References Chapter 3: The Current Practice Aerospace The human-systems specialist in aerospace Medicine The human-systems specialist in medicine Automotive industry The human-systems specialist in the automotive industry Computer Industry The human-systems specialist in human-computer interface Summary References Section 2 The Environment Preface References Chapter 4: The Varied Nature of Environments Static vs. Dynamic Domains Sources of Difficulty in Static Environments Modes Comprehension Sources of Difficulty in Dynamic Environments Lag Plant dynamics Control order Perturbation and Noise Internal vs. External Pacing Error Tolerance Summary References Chapter 5: The Social Context Methodological consequences of group size Length/Variability of Response Times Methods of Study and Analysis Communication and Coordination Consequences of Group Size Summary References Chapter 6: Analysis Techniques Modeling Static Environments: Finite state representations Modeling Dynamic Environments Control Theory Signal Detection Theory Task Analysis Measuring Complexity using Information Theory Modeling Throughput using Queuing theory Summary References Section 3 The Human Element Preface References Chapter 7: Determinants of Human Behavior The Human Factor Structure and content Levels of Analysis References Chapter 8: The Structure of Human Information Processing Processing Stages Cognition and Action Cognition and Goal-Directed Behavior Response Selection The Hick-Hyman Law Compatibility The Nature of Capacity Limitations References Chapter 9: Acquiring Information Sensory Processing Vision Visual Acuity Color Vision Audition Sensory Processing Summary Attention Selective Attention Resource and Data Limits Controlling Attention References Chapter 10: Central Processing Limitations on Multitasking Bottleneck Theories Central Bottleneck Theory The Psychological Refactory Period Paradigm Central Bottleneck Theory and Driving Central Bottleneck Theory and Human Computer Interaction Fitts' Law Project Ernestine Capacity Theories Complexity in Resource Allocation Allocation of Limited-Capacity Resources Multiple Resource Theory Using Multiple Resource Theory Applications of Single-Channel and Multiple Resource Theories Timesharing Task Switching Costs Cognitive Operations in Task Switching Timesharing Strategies and the Control of Processing Speed-Accuracy Trade-Off Optimal Strategies Summary References Chapter 11: Memory Types of Memories Short Term memory Working Memory Long Term Memory Episodic versus Semantic Memory Retaining and Forgetting Information Interference Forgetting to remember to remember: Prospective memory Retrieving Information Short-term memory retrieval Long-term memory retrieval Summary References Chapter 12: Decision-making Anatomy of a Decision Normative Approaches to Decision-Making Rational Decisions Bayes Theorem Utility and Expected Value Non-Optimality of Human Decisions Failure to Consider Base Rate Information Judging Numerical Quantities Failure to Appreciate Statistical Properties Cognitive Approaches to Decision-Making Confirmation Bias Framing Effects Overconfidence Heuristics in Human Decisions Availability Representativeness Anchoring The Use of Heuristics Other Influences on Decision Making Process Models of Human Decision-Making Naturalistic decision-making Relationship between decision-making models and systems engineering References Section 4 Human-Systems Integration Preface References Chapter 13: A Case Study in Human-Systems Performance: The Exxon Valdez An Account of the Grounding of the Tankship Exxon Valdez The Nature of the Error Mode Errors Control Dynamics & Detection Times Time Estimation Decision Biases Multitasking Summary References Chapter 14: Human Error Human Error and System Error The Nature of Human Error Theories of Human Error Error Types Error Forms Situation Awareness Situation Awareness in Individuals Situation Awareness of Teams Cognitive Processing in Establishing SA Measuring SA Inferring SA from Eye Fixation Patterns Summary of Situation Awareness Summary References Chapter 15: Contextual Factors affecting Human-Systems Performance Workload Defining and Measuring Workload Summary Interruption Operator State Fatigue Sleep Deprivation and Circadian Rhythms Summary References Chapter 16: The Role of Human-Automation Partnerships in Human-System Performance Automation Using Automated Devices Levels of Automation A Taxonomy of Automation Levels Automation as a Decision Support Aid Automation and System Safety Summary References Chapter 17: Supporting Human-System Performance Alarms and Alerts What are the sensory characteristics of good alerts and alarms? What are the design considerations in alerts and alarms? What are the human factors issues with alerts and alarms? Information Displays Transform information to take advantage of our perceptual system Match the perceptual cues to the nature of the judgment Choose perceptual depictions that are compatible with internal representations Provide Feedback Use presentation techniques that minimize demand for focal visual attention Use perceptual distinctions that match visual and auditory capabilities Apply the Proximity Compatibility Principle Create Barriers Summary References .
Record Nr. UNINA-9910141395603321
Remington Roger W. <1947->  
Hoboken, New Jersey, : John Wiley & Sons, Inc., c2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Introduction to humans in engineered systems / / Roger Remington, Deborah Boehm-Davis, Charles Folk
Introduction to humans in engineered systems / / Roger Remington, Deborah Boehm-Davis, Charles Folk
Autore Remington Roger W. <1947->
Edizione [1st ed.]
Pubbl/distr/stampa Hoboken, New Jersey, : John Wiley & Sons, Inc., c2012
Descrizione fisica 1 online resource (xv, 392 p. ) : ill
Disciplina 620.8/2
Altri autori (Persone) FolkCharles L
Boehm-DavisDeborah Ann
Soggetto topico Human engineering
Bioengineering
ISBN 9786613911506
9781118393758
1118393759
9781118329955
1118329953
9781283599054
1283599058
9781118332719
1118332717
Classificazione PSY021000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Machine generated contents note: Section 1 Historical Perspective Preface References Chapter 1: Natural and Engineered Systems Purposeful design User-centered design Designing against failure References Chapter 2: Historical Roots Engineering for physical limitations Size Strength Speed and Efficiency Engineering for human cognition Writing Number Systems Point and Click Interfaces The Modern Era Aviation The digital computer A Fractured Field Human Factors/Ergonomics Human-Computer Interaction Human-Systems Integration Summary References Chapter 3: The Current Practice Aerospace The human-systems specialist in aerospace Medicine The human-systems specialist in medicine Automotive industry The human-systems specialist in the automotive industry Computer Industry The human-systems specialist in human-computer interface Summary References Section 2 The Environment Preface References Chapter 4: The Varied Nature of Environments Static vs. Dynamic Domains Sources of Difficulty in Static Environments Modes Comprehension Sources of Difficulty in Dynamic Environments Lag Plant dynamics Control order Perturbation and Noise Internal vs. External Pacing Error Tolerance Summary References Chapter 5: The Social Context Methodological consequences of group size Length/Variability of Response Times Methods of Study and Analysis Communication and Coordination Consequences of Group Size Summary References Chapter 6: Analysis Techniques Modeling Static Environments: Finite state representations Modeling Dynamic Environments Control Theory Signal Detection Theory Task Analysis Measuring Complexity using Information Theory Modeling Throughput using Queuing theory Summary References Section 3 The Human Element Preface References Chapter 7: Determinants of Human Behavior The Human Factor Structure and content Levels of Analysis References Chapter 8: The Structure of Human Information Processing Processing Stages Cognition and Action Cognition and Goal-Directed Behavior Response Selection The Hick-Hyman Law Compatibility The Nature of Capacity Limitations References Chapter 9: Acquiring Information Sensory Processing Vision Visual Acuity Color Vision Audition Sensory Processing Summary Attention Selective Attention Resource and Data Limits Controlling Attention References Chapter 10: Central Processing Limitations on Multitasking Bottleneck Theories Central Bottleneck Theory The Psychological Refactory Period Paradigm Central Bottleneck Theory and Driving Central Bottleneck Theory and Human Computer Interaction Fitts' Law Project Ernestine Capacity Theories Complexity in Resource Allocation Allocation of Limited-Capacity Resources Multiple Resource Theory Using Multiple Resource Theory Applications of Single-Channel and Multiple Resource Theories Timesharing Task Switching Costs Cognitive Operations in Task Switching Timesharing Strategies and the Control of Processing Speed-Accuracy Trade-Off Optimal Strategies Summary References Chapter 11: Memory Types of Memories Short Term memory Working Memory Long Term Memory Episodic versus Semantic Memory Retaining and Forgetting Information Interference Forgetting to remember to remember: Prospective memory Retrieving Information Short-term memory retrieval Long-term memory retrieval Summary References Chapter 12: Decision-making Anatomy of a Decision Normative Approaches to Decision-Making Rational Decisions Bayes Theorem Utility and Expected Value Non-Optimality of Human Decisions Failure to Consider Base Rate Information Judging Numerical Quantities Failure to Appreciate Statistical Properties Cognitive Approaches to Decision-Making Confirmation Bias Framing Effects Overconfidence Heuristics in Human Decisions Availability Representativeness Anchoring The Use of Heuristics Other Influences on Decision Making Process Models of Human Decision-Making Naturalistic decision-making Relationship between decision-making models and systems engineering References Section 4 Human-Systems Integration Preface References Chapter 13: A Case Study in Human-Systems Performance: The Exxon Valdez An Account of the Grounding of the Tankship Exxon Valdez The Nature of the Error Mode Errors Control Dynamics & Detection Times Time Estimation Decision Biases Multitasking Summary References Chapter 14: Human Error Human Error and System Error The Nature of Human Error Theories of Human Error Error Types Error Forms Situation Awareness Situation Awareness in Individuals Situation Awareness of Teams Cognitive Processing in Establishing SA Measuring SA Inferring SA from Eye Fixation Patterns Summary of Situation Awareness Summary References Chapter 15: Contextual Factors affecting Human-Systems Performance Workload Defining and Measuring Workload Summary Interruption Operator State Fatigue Sleep Deprivation and Circadian Rhythms Summary References Chapter 16: The Role of Human-Automation Partnerships in Human-System Performance Automation Using Automated Devices Levels of Automation A Taxonomy of Automation Levels Automation as a Decision Support Aid Automation and System Safety Summary References Chapter 17: Supporting Human-System Performance Alarms and Alerts What are the sensory characteristics of good alerts and alarms? What are the design considerations in alerts and alarms? What are the human factors issues with alerts and alarms? Information Displays Transform information to take advantage of our perceptual system Match the perceptual cues to the nature of the judgment Choose perceptual depictions that are compatible with internal representations Provide Feedback Use presentation techniques that minimize demand for focal visual attention Use perceptual distinctions that match visual and auditory capabilities Apply the Proximity Compatibility Principle Create Barriers Summary References .
Record Nr. UNINA-9910819250303321
Remington Roger W. <1947->  
Hoboken, New Jersey, : John Wiley & Sons, Inc., c2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Organizational fit : key issues and new directions / / Edited by Amy L. Kristof-Brown and Jon Billsberry
Organizational fit : key issues and new directions / / Edited by Amy L. Kristof-Brown and Jon Billsberry
Pubbl/distr/stampa Chichester, West Sussex ; ; Malden, MA : , : Wiley-Blackwell, , 2013
Descrizione fisica 1 online resource (270 p.)
Disciplina 302.3/5
Soggetto topico Organizational behavior
Corporate culture
ISBN 1-118-32085-9
1-299-15833-1
1-118-32088-3
Classificazione PSY021000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Organizational Fit Key : Issues and New Directions; Contents; About the Editors; About the Contributors; Preface; 1 Fit for the Future; Person-Environment (PE) Fit Paradigm; Perceived Fit Paradigm; The Epistemology of Fit; The Chapters; Part 1: New directions within the fit paradigms; Part 2: New directions for the fit paradigms; Conclusion; References; Part 1 New Directions within the Fit Paradigms; 2 A Motivational Model of Person-Environment Fit: Psychological Motives as Drivers of Change; Fundamental Motivations to Fit; Drive for consistency; Drive for hedonism
Drive for uncertainty reduction Drive for control; Drive for belonging; Fit Management Tactics; Model of PE fit; Biases and heuristics; Responses to job satisfaction; Coping, stress, and regulation; Proactive behaviors; Discussion; Expanding the motivational model; Implications for PE fit research; Conclusion; References; 3 Dyadic Fit and the Process of Organizational Socialization; Relationships and Fit: Definitions; Contributions of an Interpersonal Socialization Perspective to the Literature on Fit; Dyadic Fit and Organizational Socialization
Antecedents of the Development of Dyadic Fit in the Socialization Process Dyadic Fit and Interpersonal Processes; Outcomes of Dyadic Fit in the Socialization Process; Summary; References; 4 A Self-Regulation Approach to Person-Environment Fit; Theories of Self-Regulation; Viewing PE Fit within a Self-Regulation Framework; Regulating Person-Environment Fit over Time; Individual Differences that Impact PE Fit; Limitations; Conclusion; Notes; References; 5 Person-Organization Fit, Organizational Citizenship, and Social-Cognitive Motivational Mechanisms; Organizational Fit and Citizenship
PO fit and performance Citizenship performance; An Integrative Social-Cognitive Model; CAPS; Fit-related schema and encoding processes; Cognitive-affective mediating processes; Behavior generation process; Self-regulation processes; Discussion; Theoretical issues for consideration; Conclusion; References; 6 Mapping Fit: Maximizing Idiographic and Nomothetic Benefits; Introduction; Nomothetic and Idiographic Research; Combining approaches; A heuristic model; Mapping Fit; Different forms of cognitive maps; Generating maps; Analyzing maps; Conclusion; References
Part 2 New Directions for the Fit Paradigms 7 The Construal of Person-Organization Fit during the ASA Stages: Content, Source, and Focus of Comparison; Introduction; The Need to Fit: The Need to Belong; The Establishment of PO Fit; ASA: Content, Source, and Reference of PO Fit Perceptions; PO fit with the unknown; PO fit with the known; Some people make the place; Fit with prototypical models; Conclusions and Avenues for Future Research; Note; References; 8 Exploring the Middle Range of Person-Environment Fit Theories through a Conservation of Resources Perspective
Conservation of Resources Theory
Record Nr. UNINA-9910141510503321
Chichester, West Sussex ; ; Malden, MA : , : Wiley-Blackwell, , 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Organizational fit : key issues and new directions / / Edited by Amy L. Kristof-Brown and Jon Billsberry
Organizational fit : key issues and new directions / / Edited by Amy L. Kristof-Brown and Jon Billsberry
Pubbl/distr/stampa Chichester, West Sussex ; ; Malden, MA : , : Wiley-Blackwell, , 2013
Descrizione fisica 1 online resource (270 p.)
Disciplina 302.3/5
Soggetto topico Organizational behavior
Corporate culture
ISBN 1-118-32085-9
1-299-15833-1
1-118-32088-3
Classificazione PSY021000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Organizational Fit Key : Issues and New Directions; Contents; About the Editors; About the Contributors; Preface; 1 Fit for the Future; Person-Environment (PE) Fit Paradigm; Perceived Fit Paradigm; The Epistemology of Fit; The Chapters; Part 1: New directions within the fit paradigms; Part 2: New directions for the fit paradigms; Conclusion; References; Part 1 New Directions within the Fit Paradigms; 2 A Motivational Model of Person-Environment Fit: Psychological Motives as Drivers of Change; Fundamental Motivations to Fit; Drive for consistency; Drive for hedonism
Drive for uncertainty reduction Drive for control; Drive for belonging; Fit Management Tactics; Model of PE fit; Biases and heuristics; Responses to job satisfaction; Coping, stress, and regulation; Proactive behaviors; Discussion; Expanding the motivational model; Implications for PE fit research; Conclusion; References; 3 Dyadic Fit and the Process of Organizational Socialization; Relationships and Fit: Definitions; Contributions of an Interpersonal Socialization Perspective to the Literature on Fit; Dyadic Fit and Organizational Socialization
Antecedents of the Development of Dyadic Fit in the Socialization Process Dyadic Fit and Interpersonal Processes; Outcomes of Dyadic Fit in the Socialization Process; Summary; References; 4 A Self-Regulation Approach to Person-Environment Fit; Theories of Self-Regulation; Viewing PE Fit within a Self-Regulation Framework; Regulating Person-Environment Fit over Time; Individual Differences that Impact PE Fit; Limitations; Conclusion; Notes; References; 5 Person-Organization Fit, Organizational Citizenship, and Social-Cognitive Motivational Mechanisms; Organizational Fit and Citizenship
PO fit and performance Citizenship performance; An Integrative Social-Cognitive Model; CAPS; Fit-related schema and encoding processes; Cognitive-affective mediating processes; Behavior generation process; Self-regulation processes; Discussion; Theoretical issues for consideration; Conclusion; References; 6 Mapping Fit: Maximizing Idiographic and Nomothetic Benefits; Introduction; Nomothetic and Idiographic Research; Combining approaches; A heuristic model; Mapping Fit; Different forms of cognitive maps; Generating maps; Analyzing maps; Conclusion; References
Part 2 New Directions for the Fit Paradigms 7 The Construal of Person-Organization Fit during the ASA Stages: Content, Source, and Focus of Comparison; Introduction; The Need to Fit: The Need to Belong; The Establishment of PO Fit; ASA: Content, Source, and Reference of PO Fit Perceptions; PO fit with the unknown; PO fit with the known; Some people make the place; Fit with prototypical models; Conclusions and Avenues for Future Research; Note; References; 8 Exploring the Middle Range of Person-Environment Fit Theories through a Conservation of Resources Perspective
Conservation of Resources Theory
Record Nr. UNINA-9910825993003321
Chichester, West Sussex ; ; Malden, MA : , : Wiley-Blackwell, , 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The Oxford handbook of leader-member exchange / / edited by Talya N. Bauer and Berrin Erdogan [[electronic resource]]
The Oxford handbook of leader-member exchange / / edited by Talya N. Bauer and Berrin Erdogan [[electronic resource]]
Pubbl/distr/stampa New York, NY : , : Oxford University Press, , 2014-2015
Descrizione fisica 1 online resource (457 p.)
Disciplina 303.3/4
Collana Oxford library of psychology
Oxford handbooks online
Soggetto topico Leadership
ISBN 0-19-021685-9
0-19-932618-5
Classificazione PSY021000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Leader-Member Exchange Measurement / Robert C. Liden, Junfeng Wu, Xiaoyun Cao, Sandy J. Wayne.
Altri titoli varianti Leader-member exchange
Record Nr. UNINA-9910797366103321
New York, NY : , : Oxford University Press, , 2014-2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The Oxford handbook of leader-member exchange / / edited by Talya N. Bauer and Berrin Erdogan [[electronic resource]]
The Oxford handbook of leader-member exchange / / edited by Talya N. Bauer and Berrin Erdogan [[electronic resource]]
Pubbl/distr/stampa New York, NY : , : Oxford University Press, , 2014-2015
Descrizione fisica 1 online resource (457 p.)
Disciplina 303.3/4
Collana Oxford library of psychology
Oxford handbooks online
Soggetto topico Leadership
ISBN 0-19-021685-9
0-19-932618-5
Classificazione PSY021000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Leader-Member Exchange Measurement / Robert C. Liden, Junfeng Wu, Xiaoyun Cao, Sandy J. Wayne.
Altri titoli varianti Leader-member exchange
Record Nr. UNINA-9910806258803321
New York, NY : , : Oxford University Press, , 2014-2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Personal relationships : the effect on employee attitudes, behavior, and well-being / / edited by Lillian Turner de Tormes Eby, Tammy D. Allen
Personal relationships : the effect on employee attitudes, behavior, and well-being / / edited by Lillian Turner de Tormes Eby, Tammy D. Allen
Pubbl/distr/stampa New York : , : Routledge, , 2012
Descrizione fisica 1 online resource (503 p.)
Disciplina 302.3/5
Altri autori (Persone) AllenTammy D
EbyLillian Turner de Tormes <1964->
Collana The organizational frontiers series
Soggetto topico Psychology, Industrial
Interpersonal relations
Employees - Attitudes
Organizational behavior
ISBN 1-136-33661-3
1-280-66504-1
9786613641977
0-203-12303-4
1-136-33662-1
Classificazione PSY021000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Title; Copyright; Dedication; Acknowledgments; Contents; Series Foreword; Preface; About the Editors; About the Contributors; Section I Overview; Chapter 1 The Study of Interpersonal Relationships: An Introduction; Chapter 2 Theoretical Approaches to Workplace Relationships: Suggestions From Research on Interpersonal Relationships; Section II Perspectives on the Positive and Negative Aspects of Relationships; Chapter 3 Positive Supervisory Relationships; Chapter 4 Negative Exchanges With Supervisors; Chapter 5 Reflection and Integration: Supervisor-Employee Relationships
Chapter 6 Positive Coworker ExchangesChapter 7 Negative Coworker Exchanges; Chapter 8 Negative and Positive Coworker Exchanges: An Integration; Chapter 9 A Model of Positive Relationships in Teams: The Role of Instrumental, Friendship, and Multiplex Social Network Ties; Chapter 10 Negative Interpersonal Exchanges in Teams; Chapter 11 Bringing Together the Yin and Yang of Social Exchanges in Teams; Chapter 12 Positive Exchange Relationships With Customers; Chapter 13 Negative Relational Exchanges of Customers and Employees: Performance and Well-being Implications
Chapter 14 Service Relationships: Nuances and ContingenciesChapter 15 Positive Nonwork Relational Exchanges; Chapter 16 Negative Nonwork Relational Exchanges and Links to Employees' Work Attitudes, Work Behaviors, and Well-being; Chapter 17 Integrating Positive and Negative Nonwork Relational Exchanges: Similarities, Differences, and Future Directions; Section III Methodological Approaches to the Study of Relationships; Chapter 18 Social Networks: The Structure of Relationships; Chapter 19 Dynamic Change and Levels of Analysis Issues in the Study of Relationships at Work
Section IV New Frontiers for Research on RelationshipsChapter 20 New Frontiers: An Integrative Perspective on How Relationships Affect Employee Attitudes, Behavior, and Well-being; Author Index; Subject Index
Record Nr. UNINA-9910791941003321
New York : , : Routledge, , 2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Personal relationships : the effect on employee attitudes, behavior, and well-being / / editors by Lillian Turner de Tormes Eby, Tammy D. Allen
Personal relationships : the effect on employee attitudes, behavior, and well-being / / editors by Lillian Turner de Tormes Eby, Tammy D. Allen
Edizione [1st ed.]
Pubbl/distr/stampa New York, : Routledge Academic, 2012
Descrizione fisica 1 online resource (503 p.)
Disciplina 302.3/5
Altri autori (Persone) EbyLillian Turner de Tormes <1964->
AllenTammy D
Collana The organizational frontiers series
Soggetto topico Psychology, Industrial
Interpersonal relations
Employees - Attitudes
Organizational behavior
ISBN 1-136-33661-3
1-280-66504-1
9786613641977
0-203-12303-4
1-136-33662-1
Classificazione PSY021000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Title; Copyright; Dedication; Acknowledgments; Contents; Series Foreword; Preface; About the Editors; About the Contributors; Section I Overview; Chapter 1 The Study of Interpersonal Relationships: An Introduction; Chapter 2 Theoretical Approaches to Workplace Relationships: Suggestions From Research on Interpersonal Relationships; Section II Perspectives on the Positive and Negative Aspects of Relationships; Chapter 3 Positive Supervisory Relationships; Chapter 4 Negative Exchanges With Supervisors; Chapter 5 Reflection and Integration: Supervisor-Employee Relationships
Chapter 6 Positive Coworker ExchangesChapter 7 Negative Coworker Exchanges; Chapter 8 Negative and Positive Coworker Exchanges: An Integration; Chapter 9 A Model of Positive Relationships in Teams: The Role of Instrumental, Friendship, and Multiplex Social Network Ties; Chapter 10 Negative Interpersonal Exchanges in Teams; Chapter 11 Bringing Together the Yin and Yang of Social Exchanges in Teams; Chapter 12 Positive Exchange Relationships With Customers; Chapter 13 Negative Relational Exchanges of Customers and Employees: Performance and Well-being Implications
Chapter 14 Service Relationships: Nuances and ContingenciesChapter 15 Positive Nonwork Relational Exchanges; Chapter 16 Negative Nonwork Relational Exchanges and Links to Employees' Work Attitudes, Work Behaviors, and Well-being; Chapter 17 Integrating Positive and Negative Nonwork Relational Exchanges: Similarities, Differences, and Future Directions; Section III Methodological Approaches to the Study of Relationships; Chapter 18 Social Networks: The Structure of Relationships; Chapter 19 Dynamic Change and Levels of Analysis Issues in the Study of Relationships at Work
Section IV New Frontiers for Research on RelationshipsChapter 20 New Frontiers: An Integrative Perspective on How Relationships Affect Employee Attitudes, Behavior, and Well-being; Author Index; Subject Index
Record Nr. UNINA-9910974505903321
New York, : Routledge Academic, 2012
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The Wiley-Blackwell handbook of the psychology of team working and collaborative processes / / edited by Eduardo Salas, Ramon Rico, and Jonathan Passmore
The Wiley-Blackwell handbook of the psychology of team working and collaborative processes / / edited by Eduardo Salas, Ramon Rico, and Jonathan Passmore
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley Blackwell, , 2017
Descrizione fisica 1 online resource (640 pages) : illustrations
Disciplina 658.4/022019
Collana Wiley-Blackwell Handbooks in Organizational Psychology
THEi Wiley ebooks
Soggetto topico Psychology, Industrial
Teams in the workplace - Psychological aspects
ISBN 1-118-90998-4
1-118-90997-6
1-118-90999-2
Classificazione PSY021000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910271043503321
Hoboken, New Jersey : , : Wiley Blackwell, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui