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Business analytics for managers : taking business intelligence beyond reporting / / Gert H. N. Laursen, Jesper Thorlund
Business analytics for managers : taking business intelligence beyond reporting / / Gert H. N. Laursen, Jesper Thorlund
Autore Laursen Gert H. N.
Edizione [Second edition.]
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , 2017
Descrizione fisica 1 online resource (1 volume) : illustrations
Disciplina 658.4/033
Collana Wiley and SAS Business Series
THEi Wiley ebooks
Soggetto topico Business intelligence
ISBN 1-119-30253-6
1-119-30249-8
Classificazione BUS019000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910148749503321
Laursen Gert H. N.  
Hoboken, New Jersey : , : Wiley, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Business analytics for managers : taking business intelligence beyond reporting / / Gert H. N. Laursen, Jesper Thorlund
Business analytics for managers : taking business intelligence beyond reporting / / Gert H. N. Laursen, Jesper Thorlund
Autore Laursen Gert H. N.
Edizione [Second edition.]
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , 2017
Descrizione fisica 1 online resource (1 volume) : illustrations
Disciplina 658.4/033
Collana Wiley and SAS Business Series
THEi Wiley ebooks
Soggetto topico Business intelligence
ISBN 1-119-30253-6
1-119-30249-8
Classificazione BUS019000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910815318303321
Laursen Gert H. N.  
Hoboken, New Jersey : , : Wiley, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Decision quality : value creation from better business decisions / / Carl Spetzler, Hannah Winter, Jennifer Meyer
Decision quality : value creation from better business decisions / / Carl Spetzler, Hannah Winter, Jennifer Meyer
Autore Spetzler Carl S.
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , 2016
Descrizione fisica 1 online resource (259 p.)
Disciplina 658.4/03
Collana THEi Wiley ebooks
Soggetto topico Decision making
ISBN 1-119-14469-8
1-119-14468-X
Classificazione BUS019000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Decision Quality: Value Creation from Better Business Decisions; Contents; Acknowledgments; Preface; Part I: The Decision Quality Framework; 1: The Power of Decisions; Decision Quality: A Framework for Better Decisions; Decision Skills Can Be Learned; Decisions versus Outcomes; Key Points to Remember; Endnotes; 2: The Requirements for Decision Quality; The Appropriate Frame; Creative Alternatives; Relevant and Reliable Information; Clear Values and Tradeoffs; Sound Reasoning; Commitment to Action; Judging the Quality of a Decision; Key Points to Remember; Endnotes
3: Getting to Decision QualityDeclaring the Need for a Decision; Setting the Decision Agenda; Understanding the Destination of Decision Quality; Avoiding Decision Traps and Biases; Designing the Decision Process through Diagnosis; Magnitude; Organizational and Analytical Complexity; Content Challenge; Likely Decision Traps; Tailoring to Fit the Decision; Key Points to Remember; Endnotes; Part II: The Six Requirements for DQ; 4: The Appropriate Frame; A Friday Afternoon Dilemma; The Key Components of a Frame; Purpose; Perspective; Scope; Framing the Friday Afternoon Dilemma
An Extended Example: The House DecisionDeveloping an Appropriate Frame; The Decision Hierarchy: A Tool for Framing; Things that Can Go Wrong; Judging the Quality of a Decision Frame; Key Points to Remember; Endnotes; 5: Creative Alternatives; Characteristics of Good Alternatives; The Strategy Table: A Tool for Defining Alternatives; Things That Can Go Wrong; Judging the Quality of Alternatives; Key Points to Remember; Endnotes; 6: Relevant and Reliable Information; Information from a Decision Perspective; An Extended Example: Michael's Job Choice
Structuring the Relevant Information in a DecisionThe Decision Tree: A Tool for Structuring a Decision; What Is Reliable?; Things That Can Go Wrong; Judging the Quality of Information; Key Points to Remember; Endnotes; 7: Clear Values and Tradeoffs; Values and Tradeoffs for Decisions; Michael's Values and Tradeoffs; Values in a Business Context; Making Tradeoffs in Business Decisions; Step 1: Substitute Equivalent Monetary Amounts for Intangible Values; Step 2: Substitute Present Equivalent for Cash Flows Over Time; Step 3A: Substitute Expected Value for Uncertain Outcomes
Step 3B: If Needed, Use Risk Appetite to Calculate Certain EquivalentsThings That Can Go Wrong; Judging the Quality of Values; Key Points to Remember; Endnotes; 8: Sound Reasoning; Reasoning for Michael's Job Decision; Reasoning in More Complex Decisions; The Relevance Diagram: A Tool for Structuring Complex Decisions; The Decision Model: A Tool for Analyzing Complex Decisions; The Tornado Diagram: A Tool for Displaying the Relevance of Information; Flying Bars: A Tool for Displaying Overall Uncertainty; Things That Can Go Wrong; When to Get Help with Reasoning
The Power of Iterating from a Simple Start
Record Nr. UNINA-9910136416003321
Spetzler Carl S.  
Hoboken, New Jersey : , : Wiley, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Decision quality : value creation from better business decisions / / Carl Spetzler, Hannah Winter, Jennifer Meyer
Decision quality : value creation from better business decisions / / Carl Spetzler, Hannah Winter, Jennifer Meyer
Autore Spetzler Carl S.
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , 2016
Descrizione fisica 1 online resource (259 p.)
Disciplina 658.4/03
Collana THEi Wiley ebooks
Soggetto topico Decision making
ISBN 1-119-14469-8
1-119-14468-X
Classificazione BUS019000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Decision Quality: Value Creation from Better Business Decisions; Contents; Acknowledgments; Preface; Part I: The Decision Quality Framework; 1: The Power of Decisions; Decision Quality: A Framework for Better Decisions; Decision Skills Can Be Learned; Decisions versus Outcomes; Key Points to Remember; Endnotes; 2: The Requirements for Decision Quality; The Appropriate Frame; Creative Alternatives; Relevant and Reliable Information; Clear Values and Tradeoffs; Sound Reasoning; Commitment to Action; Judging the Quality of a Decision; Key Points to Remember; Endnotes
3: Getting to Decision QualityDeclaring the Need for a Decision; Setting the Decision Agenda; Understanding the Destination of Decision Quality; Avoiding Decision Traps and Biases; Designing the Decision Process through Diagnosis; Magnitude; Organizational and Analytical Complexity; Content Challenge; Likely Decision Traps; Tailoring to Fit the Decision; Key Points to Remember; Endnotes; Part II: The Six Requirements for DQ; 4: The Appropriate Frame; A Friday Afternoon Dilemma; The Key Components of a Frame; Purpose; Perspective; Scope; Framing the Friday Afternoon Dilemma
An Extended Example: The House DecisionDeveloping an Appropriate Frame; The Decision Hierarchy: A Tool for Framing; Things that Can Go Wrong; Judging the Quality of a Decision Frame; Key Points to Remember; Endnotes; 5: Creative Alternatives; Characteristics of Good Alternatives; The Strategy Table: A Tool for Defining Alternatives; Things That Can Go Wrong; Judging the Quality of Alternatives; Key Points to Remember; Endnotes; 6: Relevant and Reliable Information; Information from a Decision Perspective; An Extended Example: Michael's Job Choice
Structuring the Relevant Information in a DecisionThe Decision Tree: A Tool for Structuring a Decision; What Is Reliable?; Things That Can Go Wrong; Judging the Quality of Information; Key Points to Remember; Endnotes; 7: Clear Values and Tradeoffs; Values and Tradeoffs for Decisions; Michael's Values and Tradeoffs; Values in a Business Context; Making Tradeoffs in Business Decisions; Step 1: Substitute Equivalent Monetary Amounts for Intangible Values; Step 2: Substitute Present Equivalent for Cash Flows Over Time; Step 3A: Substitute Expected Value for Uncertain Outcomes
Step 3B: If Needed, Use Risk Appetite to Calculate Certain EquivalentsThings That Can Go Wrong; Judging the Quality of Values; Key Points to Remember; Endnotes; 8: Sound Reasoning; Reasoning for Michael's Job Decision; Reasoning in More Complex Decisions; The Relevance Diagram: A Tool for Structuring Complex Decisions; The Decision Model: A Tool for Analyzing Complex Decisions; The Tornado Diagram: A Tool for Displaying the Relevance of Information; Flying Bars: A Tool for Displaying Overall Uncertainty; Things That Can Go Wrong; When to Get Help with Reasoning
The Power of Iterating from a Simple Start
Record Nr. UNINA-9910823602103321
Spetzler Carl S.  
Hoboken, New Jersey : , : Wiley, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / / Robert A. Davis
Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / / Robert A. Davis
Autore Davis Robert A.
Edizione [Second edition.]
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , 2016
Descrizione fisica 1 online resource (323 p.)
Disciplina 658.7
Collana Wiley & SAS Business Series
THEi Wiley ebooks
Soggetto topico Business logistics
Inventory control
Delivery of goods - Management
ISBN 1-119-22041-6
1-119-22040-8
Classificazione BUS019000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Machine generated contents note: Preface Acknowledgments About the Author(s) Chapter 1. Creating Demand-Driven Supply Chapter 2. Achieving Timely and Accurate Responses to Customer Demand Chapter 3. Just-in-Time and Enterprise Resource Planning Rise Together Chapter 4. How Does Days of Supply Wreak Havoc on the Supply Chain? Chapter 5. What Will You Accomplish with Inventory Optimization? Chapter 6. Shifting the Focus from an Algorithm Discussion to a Business Discussion Chapter 7. Fitting Unlimited Optimization into a Constraining World Chapter 8. Reviewing the Three Proof of Value Engagements Chapter 9. Inventory Optimization in the Real World: Matas A/S Chapter 10. The Strategic Value Assessment Chapter 11. A View of an Inventory Optimization Installation Chapter 12. Inventory Optimization in Supply Chain Verticals Chapter 13. Pulling It All Together Epilogue Index .
Record Nr. UNINA-9910137421803321
Davis Robert A.  
Hoboken, New Jersey : , : Wiley, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / / Robert A. Davis
Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / / Robert A. Davis
Autore Davis Robert A.
Edizione [Second edition.]
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , 2016
Descrizione fisica 1 online resource (323 p.)
Disciplina 658.7
Collana Wiley & SAS Business Series
THEi Wiley ebooks
Soggetto topico Business logistics
Inventory control
Delivery of goods - Management
ISBN 1-119-22041-6
1-119-22040-8
Classificazione BUS019000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Machine generated contents note: Preface Acknowledgments About the Author(s) Chapter 1. Creating Demand-Driven Supply Chapter 2. Achieving Timely and Accurate Responses to Customer Demand Chapter 3. Just-in-Time and Enterprise Resource Planning Rise Together Chapter 4. How Does Days of Supply Wreak Havoc on the Supply Chain? Chapter 5. What Will You Accomplish with Inventory Optimization? Chapter 6. Shifting the Focus from an Algorithm Discussion to a Business Discussion Chapter 7. Fitting Unlimited Optimization into a Constraining World Chapter 8. Reviewing the Three Proof of Value Engagements Chapter 9. Inventory Optimization in the Real World: Matas A/S Chapter 10. The Strategic Value Assessment Chapter 11. A View of an Inventory Optimization Installation Chapter 12. Inventory Optimization in Supply Chain Verticals Chapter 13. Pulling It All Together Epilogue Index .
Record Nr. UNINA-9910811116003321
Davis Robert A.  
Hoboken, New Jersey : , : Wiley, , 2016
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / / Robert A. Davis
Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / / Robert A. Davis
Autore Davis Robert A. <1947->
Edizione [1st ed.]
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , [2013]
Descrizione fisica 1 online resource (250 p.)
Disciplina 658.7/87
Collana Wiley & SAS business series
Soggetto topico Business logistics
Inventory control
Delivery of goods - Management
Customer services - Management
Supply and demand
ISBN 1-118-74784-4
1-118-58571-2
Classificazione BUS019000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Demand-Driven Inventory Optimization and Replenishment Creating a More Efficient Supply Chain; Contents; Foreword; Preface; Acknowledgments; CHAPTER 1 Creating Demand-Driven Supply; THE PATH TO DEMAND-DRIVEN SUPPLY; SHIFTING FROM SUPPLY-DRIVEN TO DEMAND-DRIVEN METHODOLOGIES; So You Think You Can Do Better?; MOVING TO A DEMAND-DRIVEN SUPPLY; CREATING MY ISLAND OF EFFICIENCY; WHAT IS AN ISLAND OF EFFICIENCY?; The Intended Island of Efficiency; The Unintended Island of Efficiency; NOTES; CHAPTER 2 Achieving Timely and Accurate Responses to Customer Demand; PUSH AND PULL SUPPLY CHAINS
ENTER TOYOTA AND THE KANBAN SYSTEMFROM KANBAN TO JUST-IN-TIME PRODUCTION; WHAT IS NEEDED FOR A JIT SYSTEM TO WORK EFFICIENTLY?; A BROADER VIEW OF JIT/KANBAN IN ACTION; THE KNOWN DEMAND BECOMES THE PREDICTABLE DEMAND; THE JIT PRODUCTION SUPPLY CHAIN WEAKNESSES BECOME AMPLIFIED IN THE DISTRIBUTION CHAIN; SOME DISTRIBUTION ISSUES; THE CUSTOMER PUSHES BACK; THE SQUEEZE IS ON; CREATING AN EFFICIENT SUPPLY CHAIN USING JIT FUNCTIONALITY; PUSH-PULL TIPPING POINTS; IN SEARCH OF TRUE DEMAND; NOTES; CHAPTER 3 Just-in-Time and Enterprise Resource Planning Rise Together; DENORMALIZED TABLES
SEQUENTIAL OPTIMIZATIONUPSTREAM SERVICE LEVELS; ACCUMULATED DEMAND VARIANCE; MULTIPLE HIERARCHIES OF SERVICE LEVEL REQUIREMENTS; THE EFFECTS OF ERP SHORTCOMINGS; The Result of Performing High-Powered Analytics and Optimization with Normalized Tables; SHIFTING COSTS ON A BALANCE SHEET; MOVING THE FOCUS AWAY FROM INVENTORY TO REPLENISHMENT; Segmentation; Monitoring; Reacting; THE LONG TAIL; MAKING MISTAKES FASTER; WORKING WITH ONE HAND TIED BEHIND YOUR BACK; SO, HERE WE ARE; NOTES; CHAPTER 4 How Does Days of Supply Wreak Havoc on the Supply Chain?; RULE-OF-THUMB DAYS/WEEKS OF SUPPLY EXPOSED
INEFFICIENCIES OF RULE-OF-THUMB DAYS OF SUPPLYTURNING DAYS OF SUPPLY ON ITS HEAD; CREATING THE EFFICIENCY ENVELOPE; THE JOURNEY, SO FAR; NOTES; CHAPTER 5 What Will You Accomplish with Inventory Optimization?; HOW DOES INVENTORY OPTIMIZATION IMPROVE THE ERP SYSTEMS?; DEVELOPMENT OF THE INVENTORY POLICIES AND REPLENISHMENT PLANS; THE NETWORK STRUCTURE; THE SERVICE LEVEL; THE LEAD TIME AND LEAD-TIME VARIANCE; ORDERING RULES; DEMAND; DEVELOPING POLICY OUTPUTS; The Single Echelon; The Two-Echelon Distributions; The Multi-Echelon Distribution with Replenishment
CHAPTER 6 Fitting Unlimited Optimization into a Constraining WorldTHE PRESENT STATE OF AFFAIRS IN REPLENISHMENT PLANNING; HOW ALERTS TAKE ON MORE SIGNIFICANCE WHEN CUSTOMER SERVICE IS PARAMOUNT; TIME; SPACE; THE COMINGLING OF DEMAND; THE SHORT SUPPLY OR ALLOCATED PRODUCT; WHERE DOES "OPTIMIZED" REPLENISHMENT NEED TO GO IN ORDER TO ENCOMPASS THE ENTIRE DISTRIBUTION CHAIN?; THE UPSTREAM REACTION; MOVING UPSTREAM REACTIONS INTO REAL REPLENISHMENT; Turn Volume versus Promotional Volume; The Single-Source/Single-Delivery/Short-Term Event; The Single-Source/Single-Delivery/Long-Term Event
The Multi-Source/Multi-Delivery/Single Event
Record Nr. UNINA-9910790545803321
Davis Robert A. <1947->  
Hoboken, New Jersey : , : Wiley, , [2013]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / / Robert A. Davis
Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / / Robert A. Davis
Autore Davis Robert A. <1947->
Edizione [1st ed.]
Pubbl/distr/stampa Hoboken, New Jersey : , : Wiley, , [2013]
Descrizione fisica 1 online resource (250 p.)
Disciplina 658.7/87
Collana Wiley & SAS business series
Soggetto topico Business logistics
Inventory control
Delivery of goods - Management
Customer services - Management
Supply and demand
ISBN 1-118-74784-4
1-118-58571-2
Classificazione BUS019000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Demand-Driven Inventory Optimization and Replenishment Creating a More Efficient Supply Chain; Contents; Foreword; Preface; Acknowledgments; CHAPTER 1 Creating Demand-Driven Supply; THE PATH TO DEMAND-DRIVEN SUPPLY; SHIFTING FROM SUPPLY-DRIVEN TO DEMAND-DRIVEN METHODOLOGIES; So You Think You Can Do Better?; MOVING TO A DEMAND-DRIVEN SUPPLY; CREATING MY ISLAND OF EFFICIENCY; WHAT IS AN ISLAND OF EFFICIENCY?; The Intended Island of Efficiency; The Unintended Island of Efficiency; NOTES; CHAPTER 2 Achieving Timely and Accurate Responses to Customer Demand; PUSH AND PULL SUPPLY CHAINS
ENTER TOYOTA AND THE KANBAN SYSTEMFROM KANBAN TO JUST-IN-TIME PRODUCTION; WHAT IS NEEDED FOR A JIT SYSTEM TO WORK EFFICIENTLY?; A BROADER VIEW OF JIT/KANBAN IN ACTION; THE KNOWN DEMAND BECOMES THE PREDICTABLE DEMAND; THE JIT PRODUCTION SUPPLY CHAIN WEAKNESSES BECOME AMPLIFIED IN THE DISTRIBUTION CHAIN; SOME DISTRIBUTION ISSUES; THE CUSTOMER PUSHES BACK; THE SQUEEZE IS ON; CREATING AN EFFICIENT SUPPLY CHAIN USING JIT FUNCTIONALITY; PUSH-PULL TIPPING POINTS; IN SEARCH OF TRUE DEMAND; NOTES; CHAPTER 3 Just-in-Time and Enterprise Resource Planning Rise Together; DENORMALIZED TABLES
SEQUENTIAL OPTIMIZATIONUPSTREAM SERVICE LEVELS; ACCUMULATED DEMAND VARIANCE; MULTIPLE HIERARCHIES OF SERVICE LEVEL REQUIREMENTS; THE EFFECTS OF ERP SHORTCOMINGS; The Result of Performing High-Powered Analytics and Optimization with Normalized Tables; SHIFTING COSTS ON A BALANCE SHEET; MOVING THE FOCUS AWAY FROM INVENTORY TO REPLENISHMENT; Segmentation; Monitoring; Reacting; THE LONG TAIL; MAKING MISTAKES FASTER; WORKING WITH ONE HAND TIED BEHIND YOUR BACK; SO, HERE WE ARE; NOTES; CHAPTER 4 How Does Days of Supply Wreak Havoc on the Supply Chain?; RULE-OF-THUMB DAYS/WEEKS OF SUPPLY EXPOSED
INEFFICIENCIES OF RULE-OF-THUMB DAYS OF SUPPLYTURNING DAYS OF SUPPLY ON ITS HEAD; CREATING THE EFFICIENCY ENVELOPE; THE JOURNEY, SO FAR; NOTES; CHAPTER 5 What Will You Accomplish with Inventory Optimization?; HOW DOES INVENTORY OPTIMIZATION IMPROVE THE ERP SYSTEMS?; DEVELOPMENT OF THE INVENTORY POLICIES AND REPLENISHMENT PLANS; THE NETWORK STRUCTURE; THE SERVICE LEVEL; THE LEAD TIME AND LEAD-TIME VARIANCE; ORDERING RULES; DEMAND; DEVELOPING POLICY OUTPUTS; The Single Echelon; The Two-Echelon Distributions; The Multi-Echelon Distribution with Replenishment
CHAPTER 6 Fitting Unlimited Optimization into a Constraining WorldTHE PRESENT STATE OF AFFAIRS IN REPLENISHMENT PLANNING; HOW ALERTS TAKE ON MORE SIGNIFICANCE WHEN CUSTOMER SERVICE IS PARAMOUNT; TIME; SPACE; THE COMINGLING OF DEMAND; THE SHORT SUPPLY OR ALLOCATED PRODUCT; WHERE DOES "OPTIMIZED" REPLENISHMENT NEED TO GO IN ORDER TO ENCOMPASS THE ENTIRE DISTRIBUTION CHAIN?; THE UPSTREAM REACTION; MOVING UPSTREAM REACTIONS INTO REAL REPLENISHMENT; Turn Volume versus Promotional Volume; The Single-Source/Single-Delivery/Short-Term Event; The Single-Source/Single-Delivery/Long-Term Event
The Multi-Source/Multi-Delivery/Single Event
Record Nr. UNINA-9910819450903321
Davis Robert A. <1947->  
Hoboken, New Jersey : , : Wiley, , [2013]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Developing human capital : using analytics to plan and optimize your learning and development investments
Developing human capital : using analytics to plan and optimize your learning and development investments
Autore Pease Gene
Pubbl/distr/stampa Hoboken : , : Wiley, , 2014
Descrizione fisica 1 online resource (319 pages)
Disciplina 658.3
658.3/01
Collana Wiley and SAS business series
Soggetto topico Employees -- Training of
Human capital -- Management
Human capital
Manpower planning
Personnel management
ISBN 1-118-91114-8
1-118-91088-5
Classificazione BUS019000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Developing Human Capital: Using Analytics to Plan and Optimize Your Learning and Development Investments; Wiley & SAS Business Series; Copyright; Contents; Foreword; Preface; Acknowledgments; Introduction; Show Me the Money; Learning Metrics Are Business Metrics; Understand the Business; Be the Business; On the Horizon and Beyond; Note; Chapter 1: The New Workforce; Defining the Generations; Projected Gaps as the Generations Shift; Chasing Down Retirement; Changing the Way We Work; Technology; Economy; Globalization; Demographics; Are Virtual Workplaces Here to Stay?
What Can Learning Leaders Do? Summary; Note; Chapter 2: The Need for a Strategy; Measurement as an Intentional Process; Continuum of Analytics; Anecdotes; Scorecards and Dashboards; Benchmarks; Correlations and Causation; Predictive Analytics and Optimization; Continuum of Learning and Development Analytics; Summary; Note; Case Study: A Measurement Strategy in Action: Pfizer; Background; The Need for a Strategy; Creating a Strategy; Taking Action; Alignment; A Culture of Measurement; Improve Postcourse Evaluations; Improve Course Assessments; Next Steps
Chapter 3: Establishing a Measurement Framework Measurement Frameworks; A Practical Measurement Framework for Learning; Summary; Note; Case Study: Improving Collectors' Skills: AT&T; Business Issue; Business Situation; Business Goals; Consequences of Inaction; Challenge for AT&T Learning Services; Learning Services Goals; Develop New Vision; Determine Skill Needs; Determine Measures of Success; Training Design Approach; Address Two Populations through Life Cycle of Change; Focus on One Vision; Focus on Management Skills; Ensure Buy-In and Engagement; Focus on the Learners
Address Life Cycle of Change Training Design Content; Human Connection Workshops; Human Connection; Developing Extraordinary Performers (DeEP); DeEP Engagement Techniques; DeEP Engagement Techniques Design; Execution; Preview Workshops; Delivery; Cultural Considerations; Instructor Delivery Skills; Coaching and Reinforcement; Reinforcement Tools; Results; Human Connection: Levels 1 to 4 Evaluations; DeEP: Levels 1 to 3 Evaluations; Human Connection Results (Levels 1 to 3); Human Connection Results (Level 4); DeEP Results (Levels 1 to 3); DeEP Engagement Techniques Results (Levels 1 to 3)
DeEP: Manager Comments DeEP Engagement Techniques: Manager Comments; Conclusion; Learning Services Achievements; Overall Results; Chapter 4: Planning for Success; Purpose and Political Will; Skills and Capabilities; Tools and Technology; Data; Taking Inventory: What It Takes; Developing the Plan: Measurement Blueprints; Summary; Note; Case Study: A Culture of Measurement: Chrysler Academy; Background; It Started with a Plan; Fast-Forward; Measurement Framework; Responsive and Relevant; Chapter 5: Curriculum Alignment; Goal: To Close the Skill Gaps; The Performance Map
How We Learn from High Performers
Record Nr. UNINA-9910132189103321
Pease Gene  
Hoboken : , : Wiley, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Developing human capital : using analytics to plan and optimize your learning and development investments
Developing human capital : using analytics to plan and optimize your learning and development investments
Autore Pease Gene
Pubbl/distr/stampa Hoboken : , : Wiley, , 2014
Descrizione fisica 1 online resource (319 pages)
Disciplina 658.3
658.3/01
Collana Wiley and SAS business series
Soggetto topico Employees -- Training of
Human capital -- Management
Human capital
Manpower planning
Personnel management
ISBN 1-118-91114-8
1-118-91088-5
Classificazione BUS019000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Developing Human Capital: Using Analytics to Plan and Optimize Your Learning and Development Investments; Wiley & SAS Business Series; Copyright; Contents; Foreword; Preface; Acknowledgments; Introduction; Show Me the Money; Learning Metrics Are Business Metrics; Understand the Business; Be the Business; On the Horizon and Beyond; Note; Chapter 1: The New Workforce; Defining the Generations; Projected Gaps as the Generations Shift; Chasing Down Retirement; Changing the Way We Work; Technology; Economy; Globalization; Demographics; Are Virtual Workplaces Here to Stay?
What Can Learning Leaders Do? Summary; Note; Chapter 2: The Need for a Strategy; Measurement as an Intentional Process; Continuum of Analytics; Anecdotes; Scorecards and Dashboards; Benchmarks; Correlations and Causation; Predictive Analytics and Optimization; Continuum of Learning and Development Analytics; Summary; Note; Case Study: A Measurement Strategy in Action: Pfizer; Background; The Need for a Strategy; Creating a Strategy; Taking Action; Alignment; A Culture of Measurement; Improve Postcourse Evaluations; Improve Course Assessments; Next Steps
Chapter 3: Establishing a Measurement Framework Measurement Frameworks; A Practical Measurement Framework for Learning; Summary; Note; Case Study: Improving Collectors' Skills: AT&T; Business Issue; Business Situation; Business Goals; Consequences of Inaction; Challenge for AT&T Learning Services; Learning Services Goals; Develop New Vision; Determine Skill Needs; Determine Measures of Success; Training Design Approach; Address Two Populations through Life Cycle of Change; Focus on One Vision; Focus on Management Skills; Ensure Buy-In and Engagement; Focus on the Learners
Address Life Cycle of Change Training Design Content; Human Connection Workshops; Human Connection; Developing Extraordinary Performers (DeEP); DeEP Engagement Techniques; DeEP Engagement Techniques Design; Execution; Preview Workshops; Delivery; Cultural Considerations; Instructor Delivery Skills; Coaching and Reinforcement; Reinforcement Tools; Results; Human Connection: Levels 1 to 4 Evaluations; DeEP: Levels 1 to 3 Evaluations; Human Connection Results (Levels 1 to 3); Human Connection Results (Level 4); DeEP Results (Levels 1 to 3); DeEP Engagement Techniques Results (Levels 1 to 3)
DeEP: Manager Comments DeEP Engagement Techniques: Manager Comments; Conclusion; Learning Services Achievements; Overall Results; Chapter 4: Planning for Success; Purpose and Political Will; Skills and Capabilities; Tools and Technology; Data; Taking Inventory: What It Takes; Developing the Plan: Measurement Blueprints; Summary; Note; Case Study: A Culture of Measurement: Chrysler Academy; Background; It Started with a Plan; Fast-Forward; Measurement Framework; Responsive and Relevant; Chapter 5: Curriculum Alignment; Goal: To Close the Skill Gaps; The Performance Map
How We Learn from High Performers
Record Nr. UNINA-9910809234603321
Pease Gene  
Hoboken : , : Wiley, , 2014
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui