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Handbook of consumer behavior, tourism, and the internet / / Juline E. Mills, Rob Law, editors
Handbook of consumer behavior, tourism, and the internet / / Juline E. Mills, Rob Law, editors
Pubbl/distr/stampa Binghamton, N.Y. : , : Haworth Hospitality Press, , 2004
Descrizione fisica 1 online resource (333 p.)
Disciplina 910/.68/8
Altri autori (Persone) LawRob
MillsJuline E
Soggetto topico Tourism - Computer network resources
Tourism
Internet marketing
Soggetto genere / forma Electronic books.
ISBN 0-203-06261-2
1-136-42912-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto section 1. Online travel consumer search behavior -- section 2. Travel website user characteristics -- section 3: Perception and quality of online lodging and travel brands -- section 4. E-complaint behavior -- section 5. Website design and development in travel and tourism -- section 6. Website evaluation in hospitality and tourism.
Record Nr. UNINA-9910463053903321
Binghamton, N.Y. : , : Haworth Hospitality Press, , 2004
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Handbook of consumer behavior, tourism, and the internet / / Juline E. Mills, Rob Law, editors
Handbook of consumer behavior, tourism, and the internet / / Juline E. Mills, Rob Law, editors
Pubbl/distr/stampa Binghamton, N.Y. : , : Haworth Hospitality Press, , 2004
Descrizione fisica 1 online resource (333 p.)
Disciplina 910/.68/8
Altri autori (Persone) LawRob
MillsJuline E
Soggetto topico Tourism - Computer network resources
Tourism
Internet marketing
ISBN 1-136-42919-0
0-203-06261-2
1-136-42912-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto section 1. Online travel consumer search behavior -- section 2. Travel website user characteristics -- section 3: Perception and quality of online lodging and travel brands -- section 4. E-complaint behavior -- section 5. Website design and development in travel and tourism -- section 6. Website evaluation in hospitality and tourism.
Record Nr. UNINA-9910787588103321
Binghamton, N.Y. : , : Haworth Hospitality Press, , 2004
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Handbook of consumer behavior, tourism, and the internet / / Juline E. Mills, Rob Law, editors
Handbook of consumer behavior, tourism, and the internet / / Juline E. Mills, Rob Law, editors
Pubbl/distr/stampa Binghamton, N.Y. : , : Haworth Hospitality Press, , 2004
Descrizione fisica 1 online resource (333 p.)
Disciplina 910/.68/8
Altri autori (Persone) LawRob
MillsJuline E
Soggetto topico Tourism - Computer network resources
Tourism
Internet marketing
ISBN 1-136-42919-0
0-203-06261-2
1-136-42912-3
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto section 1. Online travel consumer search behavior -- section 2. Travel website user characteristics -- section 3: Perception and quality of online lodging and travel brands -- section 4. E-complaint behavior -- section 5. Website design and development in travel and tourism -- section 6. Website evaluation in hospitality and tourism.
Record Nr. UNINA-9910818724003321
Binghamton, N.Y. : , : Haworth Hospitality Press, , 2004
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Tourism behavior [[electronic resource] ] : travelers' decisions and actions / / Roger St. George March and Arch G. Woodside
Tourism behavior [[electronic resource] ] : travelers' decisions and actions / / Roger St. George March and Arch G. Woodside
Autore March Roger
Pubbl/distr/stampa Wallingford, Oxfordshire, UK ; ; Cambridge, MA, : CABI Pub., 2005
Descrizione fisica 1 online resource (288 p.)
Disciplina 910/.68/8
Altri autori (Persone) WoodsideArch G
Soggetto topico Consumer behavior
Tourism - Psychological aspects
Travelers - Psychology
ISBN 1-280-73548-1
9786610735488
1-84593-101-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Preface; PART I; 1 Ecological Systems in Lifestyle, Leisure and Travel Behaviour; 2 Qualitative Comparative Analysis of Travel and Tourism Purchase-Consumption Systems; 3 Holistic Case-based Modelling of Customers' Thinking-Doing Destination Choice; PART II; 4 Introduction to the Theory and Investigation of Planned and Realized Consumer Behaviour; 5 Summary of Findings; 6 Research Objectives and Theoretical Framework; 7 Research Method; 8 Variations Between Planned and Realized Behaviours; 9 Influence of Product Information on Planned and Realized Consumption Activities
10 Influence of Consumer Characteristics on Planned and Realized Behaviours 11 Strategic Implications and Discussion; References; Index;
Record Nr. UNINA-9910784209403321
March Roger  
Wallingford, Oxfordshire, UK ; ; Cambridge, MA, : CABI Pub., 2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Tourism behavior : travelers' decisions and actions / / Roger St. George March and Arch G. Woodside
Tourism behavior : travelers' decisions and actions / / Roger St. George March and Arch G. Woodside
Autore March Roger
Edizione [1st ed.]
Pubbl/distr/stampa Wallingford, Oxfordshire, UK ; ; Cambridge, MA, : CABI Pub., 2005
Descrizione fisica 1 online resource (288 p.)
Disciplina 910/.68/8
Altri autori (Persone) WoodsideArch G
Soggetto topico Consumer behavior
Tourism - Psychological aspects
Travelers - Psychology
ISBN 1-280-73548-1
9786610735488
1-84593-101-7
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Contents; Preface; PART I; 1 Ecological Systems in Lifestyle, Leisure and Travel Behaviour; 2 Qualitative Comparative Analysis of Travel and Tourism Purchase-Consumption Systems; 3 Holistic Case-based Modelling of Customers' Thinking-Doing Destination Choice; PART II; 4 Introduction to the Theory and Investigation of Planned and Realized Consumer Behaviour; 5 Summary of Findings; 6 Research Objectives and Theoretical Framework; 7 Research Method; 8 Variations Between Planned and Realized Behaviours; 9 Influence of Product Information on Planned and Realized Consumption Activities
10 Influence of Consumer Characteristics on Planned and Realized Behaviours 11 Strategic Implications and Discussion; References; Index;
Record Nr. UNINA-9910825338403321
March Roger  
Wallingford, Oxfordshire, UK ; ; Cambridge, MA, : CABI Pub., 2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Vacation decision making / / Alain Decrop
Vacation decision making / / Alain Decrop
Autore Decrop Alain
Edizione [1st ed.]
Pubbl/distr/stampa Wallingford, UK ; ; Cambridge, MA, : CABI Pub., c2006
Descrizione fisica 1 online resource (xxiii, 226 pages)
Disciplina 910/.68/8
Soggetto topico Tourism - Decision making
ISBN 9781845930417
184593041X
9781280735875
1280735872
9786610735877
6610735875
Classificazione 76.60
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Intro -- Contents -- Preface -- Foreword -- 1 Introducing Vacation Decision Making -- 1.0. Introduction -- 1.1. Major Paradigms in Decision-making Theory and Research -- 1.1.1. Overall decision making -- 1.1.2. Consumer decision making -- 1.2. Major Variables in the Decision-making Process -- 1.2.1. Socio-psychological processes -- 1.2.2. Personal variables -- 1.2.3. Environmental variables -- 1.3. Vacation as a Socio-economic Object -- 1.3.1. Why 'vacation' rather than 'tourism'? -- 1.3.2. A socio-anthropological perspective -- 1.3.3. An economic perspective -- 2 Models of Vacation Decision Making -- 2.0. Introduction -- 2.1. Microeconomic Models -- 2.2. Cognitive Models -- 2.2.1. Structural models -- 2.2.2. Process models -- 2.3. Interpretive Frameworks -- 2.4. Overall Assessment of Extant Models -- 3 Methods to Investigate Vacation Decision Making -- 3.0. Introduction -- 3.1. Research Paradigms -- 3.1.1. Positivism vs. interpretivism -- 3.1.2. Quantitative vs. qualitative research -- 3.1.3. Qualitative research paradigms -- 3.2. Alternative Approaches to Investigate Decision Making -- 3.2.1. Input-output methods -- 3.2.2. Process-tracing methods -- 3.2.3. Naturalistic methods -- 3.3. Study Method -- 3.3.1. Sample -- 3.3.2. Data collection -- 3.3.3. Data analysis and interpretation -- 3.3.4. Trustworthiness of the study -- 4 The Context of Vacation Decision Making -- 4.0. Introduction -- 4.1. A Descriptive Perspective: What Are the Major Contextual Influences? -- 4.2. An Interpretive Perspective: How Does Context Influence Vacation Decisions? -- 4.2.1. Persistence of constraints: structural vs. situational -- 4.2.2. Importance level of constraints: strong vs. weak -- 4.2.3. Perception of constraints: objective vs. subjective -- 4.3. A Motivational Perspective: Push Factors in Vacation Decision Making -- 4.3.1. Escape in time.
4.3.2. Escape in space -- 4.3.3. More specific motives -- 4.4. A Dynamic Perspective: the Vacationer's Career -- 4.4.1. Transition moments -- 4.4.2. Growing experience: brand loyalty vs. variety seeking -- 4.4.3. Shift in motives and expectation level -- 5 Vacation Planning and Decision-making Processes -- 5.0. Introduction -- 5.1. Decision Timing -- 5.1.1. The generic decision to go or not to go -- 5.1.2. Specific vacation decisions -- 5.2. Plans and Decision Outcomes -- 5.2.1. Number of plans -- 5.2.2. Evolution of vacation plans -- 5.3. Vacation Decision Criteria -- 5.4. Vacation Decision Strategies -- 5.4.1. The generic decision to go or not to go -- 5.4.2. Specific vacation decisions -- 5.5. Information Collection -- 5.5.1. Information sources -- 5.5.2. Extent of information collection -- 5.5.3. Functions of information: collection, daydreaming and 'reconnaissance' -- 5.5.4. Evolution of information collection -- 6 Destination Perception, Evaluation and Choice -- 6.0. Introduction -- 6.1. Destination Alternatives -- 6.1.1. Types of consideration sets -- 6.1.2. Evolution of destination evoked sets -- 6.2. Destination Attributes -- 6.2.1. Mental processing: analytical vs. holistic judgements -- 6.2.2. List of emerging attributes -- 6.2.3. Dimensions of destination attributes -- 6.2.4. Evolution of the attribute background of judgements over time -- 6.3. Destination Choice Criteria -- 6.4. Destination Decision Strategies -- 7 Post-experience Processes -- 7.0. Introduction -- 7.1. Literature Review -- 7.2. The Antecedents of (Dis)satisfaction -- 7.3. The Consequences of (Dis)satisfaction -- 7.4. Related Phenomena -- 8 Group Processes in Vacation Decision Making -- 8.0. Introduction -- 8.1. Literature Review -- 8.2. Group Cohesiveness -- 8.3. Distribution of Roles -- 8.4. Interpersonal Congruence: Conflict and Consensus.
8.5. Delegation and Group-think -- 9 A New Typology of Vacationers -- 9.0. Introduction -- 9.1. Review of Extant Typologies -- 9.1.1. Segmentation typologies -- 9.1.2. Socio-psychological typologies -- 9.1.3. Decision-making typologies -- 9.2. A New Typology of Vacationers -- 9.2.1. The habitual vacationer -- 9.2.2. The (bounded) rational vacationer -- 9.2.3. The hedonic vacationer -- 9.2.4. The opportunistic vacationer -- 9.2.5. The constrained vacationer -- 9.2.6. The adaptable vacationer -- 9.2.7. Assessment of the new typology -- 9.3. Implications -- 9.3.1. Theoretical implications -- 9.3.2. Managerial implications -- 9.4. Limitations and Suggestions for Future Research -- References -- Appendix 1 A Summary of Existing Models of Vacation Decision Making -- Appendix 2 Description of the Sample -- Appendix 3 Case-by-case Evolution of Vacation Decision Making -- Appendix 4 Case-by-case Evolution of the Number of Vacation Projects and Evoked Destinations -- Appendix 5 Case-by-case Matrix of Major Vacation Choice Criteria -- Appendix 6 Frequency Table of Destination Attributes in Perception and Evaluation Judgements -- Appendix 7 Case-by-case Evolution of the Attribute Background of Destination Judgements -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W.
Record Nr. UNINA-9910446334403321
Decrop Alain  
Wallingford, UK ; ; Cambridge, MA, : CABI Pub., c2006
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui