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The business of tourism management / / edited by John Beech and Simon Chadwick
| The business of tourism management / / edited by John Beech and Simon Chadwick |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | Harlow, England : , : Prentice Hall, Financial Times, an imprint of Pearson Education, , 2006 |
| Descrizione fisica | 1 online resource (577 pages) : illustrations, photographs |
| Disciplina | 910/.68 |
| Soggetto topico | Tourism - Management |
| ISBN |
1-280-60166-3
9786610601660 1-4058-7163-6 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910154649503321 |
| Harlow, England : , : Prentice Hall, Financial Times, an imprint of Pearson Education, , 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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The family business in tourism and hospitality [[electronic resource] /] / Donald Getz, Jack Carlsen, Alison Morrison
| The family business in tourism and hospitality [[electronic resource] /] / Donald Getz, Jack Carlsen, Alison Morrison |
| Autore | Getz Donald <1949-> |
| Pubbl/distr/stampa | Wallingford, Oxon, UK ; ; Cambridge, Mass. USA, : CABI Pub., c2004 |
| Descrizione fisica | 1 online resource (232 p.) |
| Disciplina | 910/.68 |
| Altri autori (Persone) |
CarlsenJack
MorrisonAlison J |
| Soggetto topico |
Family-owned business enterprises
Hospitality industry Tourism |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-280-86633-0
9786610866335 0-85199-922-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
About the Authors; How to Use the Book; Preface; Acknowledgements; 1 Introduction; 2 Entrepreneurship and Family Business; 3 Starting the Family Business; 4 Sustaining and Developing the Family Business; 5 Balancing Family and Business through the Life Cycle; 6 Farm-based Family Businesses; 7 Family-owned and -operated Small Hotels; 8 Family-owned Nature-based Resorts; 9 Family-owned and -operated Tour Companies; 10 Family-owned Tourist Attractions and Wineries; 11 Cross-case Analysis; 12 Implications for Family Businesses and Tourism Destinations; 13 Implications for Research and Theory
BibliographyIndex |
| Record Nr. | UNINA-9910449671303321 |
Getz Donald <1949->
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| Wallingford, Oxon, UK ; ; Cambridge, Mass. USA, : CABI Pub., c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The family business in tourism and hospitality [[electronic resource] /] / Donald Getz, Jack Carlsen, Alison Morrison
| The family business in tourism and hospitality [[electronic resource] /] / Donald Getz, Jack Carlsen, Alison Morrison |
| Autore | Getz Donald <1949-> |
| Pubbl/distr/stampa | Wallingford, Oxon, UK ; ; Cambridge, Mass. USA, : CABI Pub., c2004 |
| Descrizione fisica | 1 online resource (232 p.) |
| Disciplina | 910/.68 |
| Altri autori (Persone) |
CarlsenJack
MorrisonAlison J |
| Soggetto topico |
Family-owned business enterprises
Hospitality industry Tourism |
| ISBN |
1-280-86633-0
9786610866335 0-85199-922-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
About the Authors; How to Use the Book; Preface; Acknowledgements; 1 Introduction; 2 Entrepreneurship and Family Business; 3 Starting the Family Business; 4 Sustaining and Developing the Family Business; 5 Balancing Family and Business through the Life Cycle; 6 Farm-based Family Businesses; 7 Family-owned and -operated Small Hotels; 8 Family-owned Nature-based Resorts; 9 Family-owned and -operated Tour Companies; 10 Family-owned Tourist Attractions and Wineries; 11 Cross-case Analysis; 12 Implications for Family Businesses and Tourism Destinations; 13 Implications for Research and Theory
BibliographyIndex |
| Record Nr. | UNINA-9910783106803321 |
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Getz Donald <1949->
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| Wallingford, Oxon, UK ; ; Cambridge, Mass. USA, : CABI Pub., c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Improving tourism and hospitality services [[electronic resource] /] / Eric Laws
| Improving tourism and hospitality services [[electronic resource] /] / Eric Laws |
| Autore | Laws Eric <1945-> |
| Pubbl/distr/stampa | Cambridge, MA, : Cabi Pub., 2004 |
| Descrizione fisica | 1 online resource (221 p.) |
| Disciplina | 910/.68 |
| Soggetto topico |
Consumer satisfaction
Hospitality industry Tourism |
| Soggetto genere / forma | Electronic books. |
| ISBN | 0-85199-044-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910458423103321 |
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Laws Eric <1945->
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| Cambridge, MA, : Cabi Pub., 2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Improving tourism and hospitality services [[electronic resource] /] / Eric Laws
| Improving tourism and hospitality services [[electronic resource] /] / Eric Laws |
| Autore | Laws Eric <1945-> |
| Pubbl/distr/stampa | Cambridge, MA, : Cabi Pub., 2004 |
| Descrizione fisica | 1 online resource (221 p.) |
| Disciplina | 910/.68 |
| Soggetto topico |
Consumer satisfaction
Hospitality industry Tourism |
| ISBN | 0-85199-044-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910784629203321 |
|
Laws Eric <1945->
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||
| Cambridge, MA, : Cabi Pub., 2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Improving tourism and hospitality services / / Eric Laws
| Improving tourism and hospitality services / / Eric Laws |
| Autore | Laws Eric <1945-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Cambridge, MA, : Cabi Pub., 2004 |
| Descrizione fisica | 1 online resource (221 p.) |
| Disciplina | 910/.68 |
| Soggetto topico |
Consumer satisfaction
Hospitality industry Tourism |
| ISBN | 0-85199-044-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Intro -- Contents -- Figures -- Tables -- Case Studies -- Acknowledgements -- Introduction -- 1 Service quality in tourism and hospitality -- 2 Tourism and hospitality service quality research -- 3 Analysing service experiences in tourism and hospitality -- 4 Tourism and hospitality service delivery systems -- 5 Service quality and tourist satisfaction -- 6 Marketing tourism and hospitality services -- 7 Improving tourism and hospitality service systems -- 8 The management of tourism and hospitality organizations -- Appendix: Slides for a management development workshop -- Bibliography -- Index. |
| Record Nr. | UNINA-9910974339703321 |
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Laws Eric <1945->
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| Cambridge, MA, : Cabi Pub., 2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Management science applications in tourism and hospitality / / Zheng Gu, editor
| Management science applications in tourism and hospitality / / Zheng Gu, editor |
| Pubbl/distr/stampa | New York : , : Routledge, , 2012 |
| Descrizione fisica | 1 online resource (127 p.) |
| Disciplina | 910/.68 |
| Altri autori (Persone) | GuZheng <1947-> |
| Soggetto topico |
Hospitality industry - Management
Tourism - Management |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-138-15569-1
1-317-70862-8 1-315-78247-2 1-317-70861-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Half Title; Title Page; Copyright Page; Table of Contents; Preface; A Multi-Criteria Approach to Destination Benchmarking: A Case Study of State Tourism Advertising Programs in the United States; An Exploratory Investigation of Multiunit Restaurant Productivity Assessment Using Data Envelopment Analysis; Hotel Labor Productivity Assessment: A Data Envelopment Analysis; Using Data Envelopment Analysis for Measuring and Benchmarking Productivity in the Hotel Sector; Modeling Tourism Demand: A Decision Rules Based Approach
Initially Testing an Improved Extrapolative Hotel Room Occupancy Rate Forecasting TechniqueForecasting in Short-Term Planning and Management for a Casino Buffet Restaurant; Applying City Perception Analysis (CPA) for Destination Positioning Decisions; Index |
| Record Nr. | UNINA-9910451093703321 |
| New York : , : Routledge, , 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Management science applications in tourism and hospitality / / Zheng Gu, editor
| Management science applications in tourism and hospitality / / Zheng Gu, editor |
| Pubbl/distr/stampa | New York : , : Routledge, , 2012 |
| Descrizione fisica | 1 online resource (127 p.) |
| Disciplina | 910/.68 |
| Altri autori (Persone) | GuZheng <1947-> |
| Soggetto topico |
Hospitality industry - Management
Tourism - Management |
| ISBN |
1-138-15569-1
1-317-70862-8 1-315-78247-2 1-317-70861-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Half Title; Title Page; Copyright Page; Table of Contents; Preface; A Multi-Criteria Approach to Destination Benchmarking: A Case Study of State Tourism Advertising Programs in the United States; An Exploratory Investigation of Multiunit Restaurant Productivity Assessment Using Data Envelopment Analysis; Hotel Labor Productivity Assessment: A Data Envelopment Analysis; Using Data Envelopment Analysis for Measuring and Benchmarking Productivity in the Hotel Sector; Modeling Tourism Demand: A Decision Rules Based Approach
Initially Testing an Improved Extrapolative Hotel Room Occupancy Rate Forecasting TechniqueForecasting in Short-Term Planning and Management for a Casino Buffet Restaurant; Applying City Perception Analysis (CPA) for Destination Positioning Decisions; Index |
| Record Nr. | UNINA-9910784071403321 |
| New York : , : Routledge, , 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Management science applications in tourism and hospitality / / Zheng Gu, editor
| Management science applications in tourism and hospitality / / Zheng Gu, editor |
| Pubbl/distr/stampa | New York : , : Routledge, , 2012 |
| Descrizione fisica | 1 online resource (127 p.) |
| Disciplina |
910/.68
338.4791 |
| Altri autori (Persone) | GuZheng <1947-> |
| Soggetto topico |
Hospitality industry - Management
Tourism - Management |
| ISBN |
1-138-15569-1
1-317-70862-8 1-315-78247-2 1-317-70861-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Half Title; Title Page; Copyright Page; Table of Contents; Preface; A Multi-Criteria Approach to Destination Benchmarking: A Case Study of State Tourism Advertising Programs in the United States; An Exploratory Investigation of Multiunit Restaurant Productivity Assessment Using Data Envelopment Analysis; Hotel Labor Productivity Assessment: A Data Envelopment Analysis; Using Data Envelopment Analysis for Measuring and Benchmarking Productivity in the Hotel Sector; Modeling Tourism Demand: A Decision Rules Based Approach
Initially Testing an Improved Extrapolative Hotel Room Occupancy Rate Forecasting TechniqueForecasting in Short-Term Planning and Management for a Casino Buffet Restaurant; Applying City Perception Analysis (CPA) for Destination Positioning Decisions; Index |
| Record Nr. | UNINA-9910810712303321 |
| New York : , : Routledge, , 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Monitoring for a sustainable tourism transition [[electronic resource] ] : the challenge of developing and using indicators / / Graham Miller and Louise Twining-Ward
| Monitoring for a sustainable tourism transition [[electronic resource] ] : the challenge of developing and using indicators / / Graham Miller and Louise Twining-Ward |
| Autore | Miller Graham |
| Pubbl/distr/stampa | Wallingford, UK ; ; Cambridge, MA, : CABI Pub., c2005 |
| Descrizione fisica | 1 online resource (357 p.) |
| Disciplina | 910/.68 |
| Altri autori (Persone) | Twining-WardLouise |
| Soggetto topico |
Economic indicators
Ecotourism - Management - Evaluation Sustainable development - Evaluation |
| ISBN |
1-280-73553-8
9786610735532 1-84593-089-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Contributors; Acknowledgements; List of Boxes; List of Figures; List of Abbreviations; Foreword; Introduction; Part I: Introduction to Sustainability; Chapter 1: Sustainable Development; Introduction; Historical Context; Sustainability Revised; Sustainability Science; Summary; Chapter 2: Sustainable Tourism; Introduction; Historical Context; Current Conceptualization of Sustainable Tourism; Reconceptualizing Sustainable Tourism; Summary; Part II: Motivations for Monitoring; Chapter 3: Private Sector Drivers; Introduction
Does Industry Have a Moral Responsibility to Promote Sustainability?Is There a Business Case for Sustainability?; The Role of the Finance Industry in Promoting Sustainability; Summary; Chapter 4: Public Sector Drivers; Introduction; How does Monitoring Assist Government?; How does Monitoring Assist NGOs?; How does Monitoring Assist Communities?; Summary; Part III: Monitoring Process; Chapter 5: Monitoring Using Indicators; Introduction; Origins of Monitoring; Indicator Considerations; Evaluation; Summary; Chapter 6: Developing Indicators; Introduction; Planning for Indicator Development Scoping IssuesIdentifying Indicators; Summary; Chapter 7: Implementing Monitoring Systems; Introduction; Piloting Indicators; Interpreting Results; Indicator Use; Maintaining the Monitoring Programme; Summary; Part IV: Introduction to Case Studies; Chapter 8: The World Tourism Organization; Introduction; Background to WTO Monitoring; Indicator Development Process; WTO Indicators; WTO Implementation: Cases; Evaluation; Summary; Chapter 9: Tourism Optimization Management Model; Introduction; Background; The TOMM Project; The TOMM Development Process; TOMM Results; TOMM Implementation EvaluationLessons Learned; Summary; Chapter 10: Samoa Sustainable Tourism Indicator Project; Introduction; Context; Indicator Project; Evaluation and Review; Lessons Learned; Summary; Chapter 11: The Tour Operators' Initiative for Sustainable Development; Introduction; Background to the Scheme; Development of the Scheme; Implementation and Evaluation; Summary; Acknowledgements; Conclusion; Commentary on Guiding Principles; Discussion of Monitoring and Indicators; Further Avenues to Explore; Final Summary; References; Index; A; B; C; D; E; F; G; H; I; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y |
| Record Nr. | UNINA-9910784209703321 |
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Miller Graham
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| Wallingford, UK ; ; Cambridge, MA, : CABI Pub., c2005 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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