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Organization behaviour for leisure services [[electronic resource] /] / Conrad Lashley and Darren Lee-Ross
| Organization behaviour for leisure services [[electronic resource] /] / Conrad Lashley and Darren Lee-Ross |
| Autore | Lashley Conrad |
| Pubbl/distr/stampa | Oxford ; ; Boston, : Butterworth-Heinemann, c2003 |
| Descrizione fisica | 1 online resource (274 p.) |
| Disciplina |
790.0973
790/.0973 21 |
| Altri autori (Persone) | Lee-RossDarren |
| Soggetto topico |
Leisure industry - United States
Organizational behavior - United States |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-136-37512-0
1-281-05165-9 9786611051655 1-4175-0773-X 0-08-047984-7 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; Organization Behaviour for Leisure Services; Copyright Page; Contents; List of figures; List of tables; Acknowledgements; Introduction; Understanding leisure; Services and service organizations; Organizational behaviour; Reflective practitioners; 1. Hospitality, leisure and tourism services and organizational behaviour; Understanding organization behaviour; Describing organizations; The service context; Employment practice; Conclusion; 2. Organizational structure and design; Organizational structure: what does it mean?; Organizational extremes
Basic principles of structure and designConclusion; 3. Organizational politics: legitimacy and opposition; What does 'politics' mean in an organizational context?; Opposition within organizations; Conclusion; 4. Individuals in organizations: personality, perceptions and learning; What is individual behaviour?; Personality; What is perception?; Learning; Conclusion; 5. Individuals in organizations: attitudes, behaviour and motivation; Values, beliefs, attitudes and behaviour; What is motivation?; Job characteristics theory; Conclusion; 6. Emotions in leisure service organizations The emotional organizationEmotional labour; Emotions and employment practice; Conclusion; 7. Groups, leadership and power; Groups in organizations; Working in teams; Leadership; Sources of leadership power; Conclusion; 8. Organizational culture: context for leisure services; Understanding culture; Organizational culture; Organizational subcultures; Conclusion; 9. The empowered leisure service organization; Empowerment: what does it mean?; Relational empowerment; The psychology of empowerment; Conclusion; 10. Effective communication in leisure service organizations Effective communication: what does it mean?Communication flows in leisure service organizations; Effective communication in leisure service organizations; The importance of line manager communications; Communication and leisure service organization performance; Conclusion; 11. Diversity management in organizations; Discrimination in the workplace; Increasing workplace diversity; Celebrating diversity; The social psychology of togetherness; Conclusion; 12. Management practice in leisure service organizations; What do managers actually do?; Management levels; Management skills Unique characteristics?Conclusion; References; Index |
| Record Nr. | UNINA-9910455761103321 |
Lashley Conrad
|
||
| Oxford ; ; Boston, : Butterworth-Heinemann, c2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Organization behaviour for leisure services [[electronic resource] /] / Conrad Lashley and Darren Lee-Ross
| Organization behaviour for leisure services [[electronic resource] /] / Conrad Lashley and Darren Lee-Ross |
| Autore | Lashley Conrad |
| Pubbl/distr/stampa | Oxford ; ; Boston, : Butterworth-Heinemann, c2003 |
| Descrizione fisica | 1 online resource (274 p.) |
| Disciplina |
790.0973
790/.0973 21 |
| Altri autori (Persone) | Lee-RossDarren |
| Soggetto topico |
Leisure industry - United States
Organizational behavior - United States |
| ISBN |
1-136-37512-0
1-281-05165-9 9786611051655 1-4175-0773-X 0-08-047984-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; Organization Behaviour for Leisure Services; Copyright Page; Contents; List of figures; List of tables; Acknowledgements; Introduction; Understanding leisure; Services and service organizations; Organizational behaviour; Reflective practitioners; 1. Hospitality, leisure and tourism services and organizational behaviour; Understanding organization behaviour; Describing organizations; The service context; Employment practice; Conclusion; 2. Organizational structure and design; Organizational structure: what does it mean?; Organizational extremes
Basic principles of structure and designConclusion; 3. Organizational politics: legitimacy and opposition; What does 'politics' mean in an organizational context?; Opposition within organizations; Conclusion; 4. Individuals in organizations: personality, perceptions and learning; What is individual behaviour?; Personality; What is perception?; Learning; Conclusion; 5. Individuals in organizations: attitudes, behaviour and motivation; Values, beliefs, attitudes and behaviour; What is motivation?; Job characteristics theory; Conclusion; 6. Emotions in leisure service organizations The emotional organizationEmotional labour; Emotions and employment practice; Conclusion; 7. Groups, leadership and power; Groups in organizations; Working in teams; Leadership; Sources of leadership power; Conclusion; 8. Organizational culture: context for leisure services; Understanding culture; Organizational culture; Organizational subcultures; Conclusion; 9. The empowered leisure service organization; Empowerment: what does it mean?; Relational empowerment; The psychology of empowerment; Conclusion; 10. Effective communication in leisure service organizations Effective communication: what does it mean?Communication flows in leisure service organizations; Effective communication in leisure service organizations; The importance of line manager communications; Communication and leisure service organization performance; Conclusion; 11. Diversity management in organizations; Discrimination in the workplace; Increasing workplace diversity; Celebrating diversity; The social psychology of togetherness; Conclusion; 12. Management practice in leisure service organizations; What do managers actually do?; Management levels; Management skills Unique characteristics?Conclusion; References; Index |
| Record Nr. | UNINA-9910780442103321 |
|
Lashley Conrad
|
||
| Oxford ; ; Boston, : Butterworth-Heinemann, c2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Organization behaviour for leisure services / / Conrad Lashley and Darren Lee-Ross
| Organization behaviour for leisure services / / Conrad Lashley and Darren Lee-Ross |
| Autore | Lashley Conrad |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Oxford ; ; Boston, : Butterworth-Heinemann, c2003 |
| Descrizione fisica | 1 online resource (274 p.) |
| Disciplina |
790.0973
790/.0973 21 |
| Altri autori (Persone) | Lee-RossDarren |
| Soggetto topico |
Leisure industry - United States
Organizational behavior - United States |
| ISBN |
1-136-37512-0
1-281-05165-9 9786611051655 1-4175-0773-X 0-08-047984-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover; Organization Behaviour for Leisure Services; Copyright Page; Contents; List of figures; List of tables; Acknowledgements; Introduction; Understanding leisure; Services and service organizations; Organizational behaviour; Reflective practitioners; 1. Hospitality, leisure and tourism services and organizational behaviour; Understanding organization behaviour; Describing organizations; The service context; Employment practice; Conclusion; 2. Organizational structure and design; Organizational structure: what does it mean?; Organizational extremes
Basic principles of structure and designConclusion; 3. Organizational politics: legitimacy and opposition; What does 'politics' mean in an organizational context?; Opposition within organizations; Conclusion; 4. Individuals in organizations: personality, perceptions and learning; What is individual behaviour?; Personality; What is perception?; Learning; Conclusion; 5. Individuals in organizations: attitudes, behaviour and motivation; Values, beliefs, attitudes and behaviour; What is motivation?; Job characteristics theory; Conclusion; 6. Emotions in leisure service organizations The emotional organizationEmotional labour; Emotions and employment practice; Conclusion; 7. Groups, leadership and power; Groups in organizations; Working in teams; Leadership; Sources of leadership power; Conclusion; 8. Organizational culture: context for leisure services; Understanding culture; Organizational culture; Organizational subcultures; Conclusion; 9. The empowered leisure service organization; Empowerment: what does it mean?; Relational empowerment; The psychology of empowerment; Conclusion; 10. Effective communication in leisure service organizations Effective communication: what does it mean?Communication flows in leisure service organizations; Effective communication in leisure service organizations; The importance of line manager communications; Communication and leisure service organization performance; Conclusion; 11. Diversity management in organizations; Discrimination in the workplace; Increasing workplace diversity; Celebrating diversity; The social psychology of togetherness; Conclusion; 12. Management practice in leisure service organizations; What do managers actually do?; Management levels; Management skills Unique characteristics?Conclusion; References; Index |
| Record Nr. | UNINA-9910822263903321 |
|
Lashley Conrad
|
||
| Oxford ; ; Boston, : Butterworth-Heinemann, c2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||