Clients driving innovation [[electronic resource] /] / edited by Peter Brandon, Shu-Ling Lu |
Pubbl/distr/stampa | Chichester, West Sussex ; ; [Malden] MA, : Wiley-Blackwell |
Descrizione fisica | 1 online resource (295 p.) |
Disciplina |
690.068/8
690.0688 |
Altri autori (Persone) |
BrandonP. S (Peter S.)
LuShu-Ling |
Soggetto topico |
Building - Technological innovations
Construction industry - Customer services Customer relations Consumer satisfaction Production planning |
ISBN |
1-282-03447-2
9786612034473 1-4443-0134-9 1-4443-0135-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Contents; Note on editors; List of contributors; Note on CIB; Note on Think Lab; Acknowledgements; Preface; PART 1 THE CONTEXT FOR INNOVATION; 1 A global agenda for revaluing construction: the client's role; 2 Revaluing construction: implications for the construction process; 3 Is the client really part of the team? A contemporary policy perspective on Latham/Egan; 4 Enabling clients to be professional; 5 Challenging the illusion of the all powerful clients' role in driving innovation; 6 Reifying the client in construction management research? Alternative perspectives on a complex construct
7 A proposed taxonomy for construction clients8 Clients' roles and contributions to innovations in the construction industry: when giants learn to dance; 9 Setting the game plan: the role of clients in construction innovation and diffusion; 10 Clients as innovation drivers in large engineering projects; 11 Knowing differently, innovating together? Exploring the dynamics of knowledge creation across boundaries in clients' design teams; 12 The role of the client in the innovation processes of small construction professional service firms; 13 Client-oriented contractor innovation 14 Driving innovation in construction: a conceptual model of client leadership behaviour15 Critical actions by clients for effective development and implementation of construction innovations; PART 2 THE INNOVATION PROCESS; 16 Overcoming resistance to innovation: the integration champion in construction; 17 Client-driven innovation through a requirements-oriented project process; 18 Knowledge management supports clients driving innovation: two case studies; 19 Implementing innovations in infrastructures for the built environment: the role of project developers, customers and users PART 3 MOVING IDEAS INTO PRACTICE20 Client driven performance improvement strategies for the construction industry: development and implementation challenges; 21 Public policy, clients and the construction industry; 22 Value for money versus complexity: a battle of giants in the public sector?; 23 The role of the professional client in leading change: a case study of Stanhope plc; 24 Customer focus: time, the enemy of desire - a contractor developer perspective; 25 The role of the client in building site innovations 26 A complex systems approach to customer co-innovation: a financial services case studyIndex |
Record Nr. | UNINA-9910146125003321 |
Chichester, West Sussex ; ; [Malden] MA, : Wiley-Blackwell | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Clients driving innovation [[electronic resource] /] / edited by Peter Brandon, Shu-Ling Lu |
Pubbl/distr/stampa | Chichester, West Sussex ; ; [Malden] MA, : Wiley-Blackwell |
Descrizione fisica | 1 online resource (295 p.) |
Disciplina |
690.068/8
690.0688 |
Altri autori (Persone) |
BrandonP. S (Peter S.)
LuShu-Ling |
Soggetto topico |
Building - Technological innovations
Construction industry - Customer services Customer relations Consumer satisfaction Production planning |
ISBN |
1-282-03447-2
9786612034473 1-4443-0134-9 1-4443-0135-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Contents; Note on editors; List of contributors; Note on CIB; Note on Think Lab; Acknowledgements; Preface; PART 1 THE CONTEXT FOR INNOVATION; 1 A global agenda for revaluing construction: the client's role; 2 Revaluing construction: implications for the construction process; 3 Is the client really part of the team? A contemporary policy perspective on Latham/Egan; 4 Enabling clients to be professional; 5 Challenging the illusion of the all powerful clients' role in driving innovation; 6 Reifying the client in construction management research? Alternative perspectives on a complex construct
7 A proposed taxonomy for construction clients8 Clients' roles and contributions to innovations in the construction industry: when giants learn to dance; 9 Setting the game plan: the role of clients in construction innovation and diffusion; 10 Clients as innovation drivers in large engineering projects; 11 Knowing differently, innovating together? Exploring the dynamics of knowledge creation across boundaries in clients' design teams; 12 The role of the client in the innovation processes of small construction professional service firms; 13 Client-oriented contractor innovation 14 Driving innovation in construction: a conceptual model of client leadership behaviour15 Critical actions by clients for effective development and implementation of construction innovations; PART 2 THE INNOVATION PROCESS; 16 Overcoming resistance to innovation: the integration champion in construction; 17 Client-driven innovation through a requirements-oriented project process; 18 Knowledge management supports clients driving innovation: two case studies; 19 Implementing innovations in infrastructures for the built environment: the role of project developers, customers and users PART 3 MOVING IDEAS INTO PRACTICE20 Client driven performance improvement strategies for the construction industry: development and implementation challenges; 21 Public policy, clients and the construction industry; 22 Value for money versus complexity: a battle of giants in the public sector?; 23 The role of the professional client in leading change: a case study of Stanhope plc; 24 Customer focus: time, the enemy of desire - a contractor developer perspective; 25 The role of the client in building site innovations 26 A complex systems approach to customer co-innovation: a financial services case studyIndex |
Record Nr. | UNINA-9910829869703321 |
Chichester, West Sussex ; ; [Malden] MA, : Wiley-Blackwell | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Clients driving innovation / / edited by Peter Brandon, Shu-Ling Lu |
Pubbl/distr/stampa | Chichester, West Sussex ; ; [Malden] MA, : Wiley-Blackwell |
Descrizione fisica | 1 online resource (295 p.) |
Disciplina | 690.068/8 |
Altri autori (Persone) |
BrandonP. S (Peter S.)
LuShu-Ling |
Soggetto topico |
Building - Technological innovations
Construction industry - Customer services Customer relations Consumer satisfaction Production planning |
ISBN |
1-282-03447-2
9786612034473 1-4443-0134-9 1-4443-0135-7 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Contents; Note on editors; List of contributors; Note on CIB; Note on Think Lab; Acknowledgements; Preface; PART 1 THE CONTEXT FOR INNOVATION; 1 A global agenda for revaluing construction: the client's role; 2 Revaluing construction: implications for the construction process; 3 Is the client really part of the team? A contemporary policy perspective on Latham/Egan; 4 Enabling clients to be professional; 5 Challenging the illusion of the all powerful clients' role in driving innovation; 6 Reifying the client in construction management research? Alternative perspectives on a complex construct
7 A proposed taxonomy for construction clients8 Clients' roles and contributions to innovations in the construction industry: when giants learn to dance; 9 Setting the game plan: the role of clients in construction innovation and diffusion; 10 Clients as innovation drivers in large engineering projects; 11 Knowing differently, innovating together? Exploring the dynamics of knowledge creation across boundaries in clients' design teams; 12 The role of the client in the innovation processes of small construction professional service firms; 13 Client-oriented contractor innovation 14 Driving innovation in construction: a conceptual model of client leadership behaviour15 Critical actions by clients for effective development and implementation of construction innovations; PART 2 THE INNOVATION PROCESS; 16 Overcoming resistance to innovation: the integration champion in construction; 17 Client-driven innovation through a requirements-oriented project process; 18 Knowledge management supports clients driving innovation: two case studies; 19 Implementing innovations in infrastructures for the built environment: the role of project developers, customers and users PART 3 MOVING IDEAS INTO PRACTICE20 Client driven performance improvement strategies for the construction industry: development and implementation challenges; 21 Public policy, clients and the construction industry; 22 Value for money versus complexity: a battle of giants in the public sector?; 23 The role of the professional client in leading change: a case study of Stanhope plc; 24 Customer focus: time, the enemy of desire - a contractor developer perspective; 25 The role of the client in building site innovations 26 A complex systems approach to customer co-innovation: a financial services case studyIndex |
Record Nr. | UNINA-9910876978303321 |
Chichester, West Sussex ; ; [Malden] MA, : Wiley-Blackwell | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Understanding the construction client [[electronic resource] /] / David Boyd and Ezekiel Chinyio |
Autore | Boyd David |
Pubbl/distr/stampa | Oxford ; ; Malden, MA, : Blackwell, 2006 |
Descrizione fisica | 1 online resource (330 p.) |
Disciplina | 690.068/8 |
Altri autori (Persone) | ChinyioE (Ezekiel) |
Soggetto topico |
Communication in the building trades
Construction industry - Customer services Consumer behavior |
ISBN |
1-281-32153-2
9786611321536 0-470-75956-9 0-470-75953-4 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Understanding the Construction Client; Contents; Foreword; Preface: buildings are not about building!; Chapter 1 Clients in Perspective; Chapter 2 A Model of Clients; Chapter 3 The Client at Rest; Chapter 4 The Client in Change; Chapter 5 Property Developers as Clients; Chapter 6 Supermarkets as Clients; Chapter 7 NHS Acute Trusts as Clients; Chapter 8 Governments as Clients; Chapter 9 Airports as Clients; Chapter 10 Housing Associations as Clients; Chapter 11 A Toolkit for Engagement; Chapter 12 Postscript; Appendix: The Interviewees; Author Index; Subject Index; |
Record Nr. | UNINA-9910144139703321 |
Boyd David | ||
Oxford ; ; Malden, MA, : Blackwell, 2006 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|
Understanding the construction client [[electronic resource] /] / David Boyd and Ezekiel Chinyio |
Autore | Boyd David |
Edizione | [1st ed.] |
Pubbl/distr/stampa | Oxford ; ; Malden, MA, : Blackwell, 2006 |
Descrizione fisica | 1 online resource (330 p.) |
Disciplina | 690.068/8 |
Altri autori (Persone) | ChinyioE (Ezekiel) |
Soggetto topico |
Communication in the building trades
Construction industry - Customer services Consumer behavior |
ISBN |
1-281-32153-2
9786611321536 0-470-75956-9 0-470-75953-4 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Understanding the Construction Client; Contents; Foreword; Preface: buildings are not about building!; Chapter 1 Clients in Perspective; Chapter 2 A Model of Clients; Chapter 3 The Client at Rest; Chapter 4 The Client in Change; Chapter 5 Property Developers as Clients; Chapter 6 Supermarkets as Clients; Chapter 7 NHS Acute Trusts as Clients; Chapter 8 Governments as Clients; Chapter 9 Airports as Clients; Chapter 10 Housing Associations as Clients; Chapter 11 A Toolkit for Engagement; Chapter 12 Postscript; Appendix: The Interviewees; Author Index; Subject Index; |
Record Nr. | UNISA-996199116503316 |
Boyd David | ||
Oxford ; ; Malden, MA, : Blackwell, 2006 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. di Salerno | ||
|
Understanding the construction client / / David Boyd and Ezekiel Chinyio |
Autore | Boyd David |
Edizione | [1st ed.] |
Pubbl/distr/stampa | Oxford ; ; Malden, MA, : Blackwell, 2006 |
Descrizione fisica | 1 online resource (330 p.) |
Disciplina | 690.068/8 |
Altri autori (Persone) | ChinyioE (Ezekiel) |
Soggetto topico |
Communication in the building trades
Construction industry - Customer services Consumer behavior |
ISBN |
1-281-32153-2
9786611321536 0-470-75956-9 0-470-75953-4 |
Formato | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Understanding the Construction Client; Contents; Foreword; Preface: buildings are not about building!; Chapter 1 Clients in Perspective; Chapter 2 A Model of Clients; Chapter 3 The Client at Rest; Chapter 4 The Client in Change; Chapter 5 Property Developers as Clients; Chapter 6 Supermarkets as Clients; Chapter 7 NHS Acute Trusts as Clients; Chapter 8 Governments as Clients; Chapter 9 Airports as Clients; Chapter 10 Housing Associations as Clients; Chapter 11 A Toolkit for Engagement; Chapter 12 Postscript; Appendix: The Interviewees; Author Index; Subject Index; |
Record Nr. | UNINA-9910813375203321 |
Boyd David | ||
Oxford ; ; Malden, MA, : Blackwell, 2006 | ||
Materiale a stampa | ||
Lo trovi qui: Univ. Federico II | ||
|