Info
- Utilizzare la checkbox di selezione a fianco di ciascun documento per attivare le funzionalità di stampa, invio email, download nei formati disponibili del (i) record.
Benchmarking in construction [[electronic resource] /] / Steven McCabe
| Benchmarking in construction [[electronic resource] /] / Steven McCabe |
| Autore | McCabe Steven |
| Pubbl/distr/stampa | Malden, Mass., : Blackwell Science, 2001 |
| Descrizione fisica | 1 online resource (306 p.) |
| Disciplina |
690.068
690.0685 |
| Soggetto topico |
Building - Quality control
Benchmarking (Management) |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-282-34173-1
9786612341731 0-470-69605-2 0-470-69530-7 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
BENCHMARKING IN CONSTRUCTION; Contents; Foreword; Preface; Acknowledgements; Chapter 1 Introduction; 1.1 What reading this book will assist you to do; 1.2 People - the core concept of benchmarking for best practice; 1.3 Understanding the importance of benchmarking - a personal perspective; 1.4 Learning from the best: the Japanese construction industry; 1.5 Rethinking Construction: a catalyst for change in British construction?; 1.6 The Construction Best Practice Programme; 1.6.1 The key performance indicators; 1.7 A brief outline of subsequent chapters
Chapter 2 Getting to Grips with the ConceptsObjectives; 2.1 Establishing the principle of benchmarking for best practice; 2.2 Defining benchmarking and best practice; 2.3 Types of benchmarking; 2.3.1 Internal benchmarking; 2.3.2 Competitive benchmarking; 2.3.3 Functional or generic benchmarking; 2.4 The Rank Xerox story; 2.4.1 What did Rank Xerox do?; 2.4.2 Summarising the Rank Xerox approach; 2.5 Conclusion; Summay; Chapter 3 What is TQM and its Importance to Benchmarking?; Objectives; 3.1 Defining TQM; 3.2 The origins of TQM - the influence of Deming (1900-1993) and Juran (1904) 3.2.1 SPC (Statistical Process Control) - the cornerstone of Deming's philosophy3.2.2 Juran's quality trilogy; 3.3 The Toyota story - an early example of benchmarking; 3.4 The development of TQM in the West; 3.4.1 The move from inspection and quality control to quality assurance and TQM; 3.5 Achieving customer delight - the importance of recognising people as a key component of TQM; Summary; Chapter 4 Facilitating a Change in Organisational Culture; Objectives; 4.1 Organisational culture; 4.1.1 What is organisational culture?; 4.2 Senior management's role in creating cultural change 4.2.1 What senior managers in construction organisations can do to create culture change4.3 The role of middle managers and change agents; 4.4 'Getting the troops on board'; 4.4.1 Motivation of people; 4.4.2 Using teamwork in cultural change; 4.4.3 Types of team; 4.4.4 Picking the right members for a successful team; 4.4.5 Development of the team; 4.5 The role of learning organisations in TQM and benchmarking; 4.6 Methods of organisational learning; Summary; Chapter 5 The Use of Critical Success Factors, Processes and Systems in Benchmarking; Objectives; 5.1 Where to start from 5.2 Critical success factors and key performance indicators5.2.1 Critical success factors; 5.2.2 Key performance indicators; 5.3 The importance of understanding processes; 5.4 Process mapping: 'the metaphor of the cup of tea'; 5.5 Quality systems and procedures; 5.5.1 The use of quality systems in continuous improvement; Summary; Chapter 6 Benchmarking Customer Satisfaction; Objectives; 6.1 The paradigm shift in customer value strategy; 6.2 The benefits of retaining customers; 6.3 Factors that must be considered when measuring customer satisfaction 6.4 A selection of models that can be used to carry out benchmarking of customer satisfaction |
| Record Nr. | UNINA-9910144527003321 |
McCabe Steven
|
||
| Malden, Mass., : Blackwell Science, 2001 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Benchmarking in construction [[electronic resource] /] / Steven McCabe
| Benchmarking in construction [[electronic resource] /] / Steven McCabe |
| Autore | McCabe Steven |
| Pubbl/distr/stampa | Malden, Mass., : Blackwell Science, 2001 |
| Descrizione fisica | 1 online resource (306 p.) |
| Disciplina |
690.068
690.0685 |
| Soggetto topico |
Building - Quality control
Benchmarking (Management) |
| ISBN |
1-282-34173-1
9786612341731 0-470-69605-2 0-470-69530-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
BENCHMARKING IN CONSTRUCTION; Contents; Foreword; Preface; Acknowledgements; Chapter 1 Introduction; 1.1 What reading this book will assist you to do; 1.2 People - the core concept of benchmarking for best practice; 1.3 Understanding the importance of benchmarking - a personal perspective; 1.4 Learning from the best: the Japanese construction industry; 1.5 Rethinking Construction: a catalyst for change in British construction?; 1.6 The Construction Best Practice Programme; 1.6.1 The key performance indicators; 1.7 A brief outline of subsequent chapters
Chapter 2 Getting to Grips with the ConceptsObjectives; 2.1 Establishing the principle of benchmarking for best practice; 2.2 Defining benchmarking and best practice; 2.3 Types of benchmarking; 2.3.1 Internal benchmarking; 2.3.2 Competitive benchmarking; 2.3.3 Functional or generic benchmarking; 2.4 The Rank Xerox story; 2.4.1 What did Rank Xerox do?; 2.4.2 Summarising the Rank Xerox approach; 2.5 Conclusion; Summay; Chapter 3 What is TQM and its Importance to Benchmarking?; Objectives; 3.1 Defining TQM; 3.2 The origins of TQM - the influence of Deming (1900-1993) and Juran (1904) 3.2.1 SPC (Statistical Process Control) - the cornerstone of Deming's philosophy3.2.2 Juran's quality trilogy; 3.3 The Toyota story - an early example of benchmarking; 3.4 The development of TQM in the West; 3.4.1 The move from inspection and quality control to quality assurance and TQM; 3.5 Achieving customer delight - the importance of recognising people as a key component of TQM; Summary; Chapter 4 Facilitating a Change in Organisational Culture; Objectives; 4.1 Organisational culture; 4.1.1 What is organisational culture?; 4.2 Senior management's role in creating cultural change 4.2.1 What senior managers in construction organisations can do to create culture change4.3 The role of middle managers and change agents; 4.4 'Getting the troops on board'; 4.4.1 Motivation of people; 4.4.2 Using teamwork in cultural change; 4.4.3 Types of team; 4.4.4 Picking the right members for a successful team; 4.4.5 Development of the team; 4.5 The role of learning organisations in TQM and benchmarking; 4.6 Methods of organisational learning; Summary; Chapter 5 The Use of Critical Success Factors, Processes and Systems in Benchmarking; Objectives; 5.1 Where to start from 5.2 Critical success factors and key performance indicators5.2.1 Critical success factors; 5.2.2 Key performance indicators; 5.3 The importance of understanding processes; 5.4 Process mapping: 'the metaphor of the cup of tea'; 5.5 Quality systems and procedures; 5.5.1 The use of quality systems in continuous improvement; Summary; Chapter 6 Benchmarking Customer Satisfaction; Objectives; 6.1 The paradigm shift in customer value strategy; 6.2 The benefits of retaining customers; 6.3 Factors that must be considered when measuring customer satisfaction 6.4 A selection of models that can be used to carry out benchmarking of customer satisfaction |
| Record Nr. | UNISA-996212480803316 |
|
McCabe Steven
|
||
| Malden, Mass., : Blackwell Science, 2001 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
Benchmarking in construction [[electronic resource] /] / Steven McCabe
| Benchmarking in construction [[electronic resource] /] / Steven McCabe |
| Autore | McCabe Steven |
| Pubbl/distr/stampa | Malden, Mass., : Blackwell Science, 2001 |
| Descrizione fisica | 1 online resource (306 p.) |
| Disciplina |
690.068
690.0685 |
| Soggetto topico |
Building - Quality control
Benchmarking (Management) |
| ISBN |
1-282-34173-1
9786612341731 0-470-69605-2 0-470-69530-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
BENCHMARKING IN CONSTRUCTION; Contents; Foreword; Preface; Acknowledgements; Chapter 1 Introduction; 1.1 What reading this book will assist you to do; 1.2 People - the core concept of benchmarking for best practice; 1.3 Understanding the importance of benchmarking - a personal perspective; 1.4 Learning from the best: the Japanese construction industry; 1.5 Rethinking Construction: a catalyst for change in British construction?; 1.6 The Construction Best Practice Programme; 1.6.1 The key performance indicators; 1.7 A brief outline of subsequent chapters
Chapter 2 Getting to Grips with the ConceptsObjectives; 2.1 Establishing the principle of benchmarking for best practice; 2.2 Defining benchmarking and best practice; 2.3 Types of benchmarking; 2.3.1 Internal benchmarking; 2.3.2 Competitive benchmarking; 2.3.3 Functional or generic benchmarking; 2.4 The Rank Xerox story; 2.4.1 What did Rank Xerox do?; 2.4.2 Summarising the Rank Xerox approach; 2.5 Conclusion; Summay; Chapter 3 What is TQM and its Importance to Benchmarking?; Objectives; 3.1 Defining TQM; 3.2 The origins of TQM - the influence of Deming (1900-1993) and Juran (1904) 3.2.1 SPC (Statistical Process Control) - the cornerstone of Deming's philosophy3.2.2 Juran's quality trilogy; 3.3 The Toyota story - an early example of benchmarking; 3.4 The development of TQM in the West; 3.4.1 The move from inspection and quality control to quality assurance and TQM; 3.5 Achieving customer delight - the importance of recognising people as a key component of TQM; Summary; Chapter 4 Facilitating a Change in Organisational Culture; Objectives; 4.1 Organisational culture; 4.1.1 What is organisational culture?; 4.2 Senior management's role in creating cultural change 4.2.1 What senior managers in construction organisations can do to create culture change4.3 The role of middle managers and change agents; 4.4 'Getting the troops on board'; 4.4.1 Motivation of people; 4.4.2 Using teamwork in cultural change; 4.4.3 Types of team; 4.4.4 Picking the right members for a successful team; 4.4.5 Development of the team; 4.5 The role of learning organisations in TQM and benchmarking; 4.6 Methods of organisational learning; Summary; Chapter 5 The Use of Critical Success Factors, Processes and Systems in Benchmarking; Objectives; 5.1 Where to start from 5.2 Critical success factors and key performance indicators5.2.1 Critical success factors; 5.2.2 Key performance indicators; 5.3 The importance of understanding processes; 5.4 Process mapping: 'the metaphor of the cup of tea'; 5.5 Quality systems and procedures; 5.5.1 The use of quality systems in continuous improvement; Summary; Chapter 6 Benchmarking Customer Satisfaction; Objectives; 6.1 The paradigm shift in customer value strategy; 6.2 The benefits of retaining customers; 6.3 Factors that must be considered when measuring customer satisfaction 6.4 A selection of models that can be used to carry out benchmarking of customer satisfaction |
| Record Nr. | UNINA-9910830431703321 |
|
McCabe Steven
|
||
| Malden, Mass., : Blackwell Science, 2001 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Bigger Isn't Necessarily Better [[electronic resource] ] : Lessons from the Harvard Home Builder Study
| Bigger Isn't Necessarily Better [[electronic resource] ] : Lessons from the Harvard Home Builder Study |
| Autore | Abernathy Frederick |
| Pubbl/distr/stampa | Lanham, : Lexington Books, 2011 |
| Descrizione fisica | 1 online resource (130 p.) |
| Disciplina |
333.3
690.068 |
| Altri autori (Persone) |
BakerKermit
ColtonKent WeilDavid |
| Soggetto topico |
Building materials
Building trades -- United States Construction industry - United States Construction industry - United States - Management Construction industry -- United States -- Management Construction industry -- United States |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-283-44700-2
9786613447005 0-7391-7290-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
BIGGER ISN'T NECESSARILY BETTER; CONTENTS; PREFACE; CHAPTER 1 HOME BUILDING-IS BIGGER BETTER?; The Home Building Boom; The Seeds of Consolidation; The Growing Dominance of Big Builders; Conventional Wisdom about Scale; The Virtuous Circle Hypothesis; Organization of the Book; CHAPTER 2 STUDYING THE HOME BUILDING INDUSTRY; Building the Machine for Living; Focus on Entry-Level Homes; Measuring Local Market Competitio; Survey Coverage and Content; Structure of the Survey; CHAPTER 3 BIG BUILDERS AT THE CORPORATE LEVEL; Builder Performance During the Boom; Securing Capital for Expansion
Land Assembly StrategiesCorporate Branding and Customer Satisfa; Conclusion; CHAPTER 4 LABOR AND SUBCONTRACTING PRACTICES; The Construction Manager Model; Benefits and Costs of Improved Coordination; Coordinating On-Site Activities; Performance at the Construction Site; Conclusion; CHAPTER 5 ADVANCED OPERATIONAL PRACTICES; Emergence of the Third Supply Channel; Shifting Builder Priorities; Implementation of Advanced Practices; The Role of Local Market Conditions; Market Characteristics and Builder Performance; Conclusion; CHAPTER 6 INFORMATION AND COMMUNICATION TECHNOLOGY; ICT Background Communicating with CustomersHome Builders and Technology Use in the Back Office; Home Builders and Technology Use on the Site; Using Technology to Estimate Costs; Using Technology to Coordinate with Subcontractors and Suppliers; The Importance of Sharing; Factors Discouraging Greater Use of Technology; Conclusion; CHAPTER 7 LESSONS ABOUT BUILDER SCALE AND PERFORMANCE; Challenges of Improving Operational Performance; The Importance of Local Markets Revisited; Disentangling the Effects of Size and Location; Can Bigger Get Better?; CHAPTER 8 GAINING ADVANTAGE FROM SCALE Improve Subcontractor Coordination and Workforce QualityIncrease Standardization and Preassembly of Components; Leverage the Power of Information Technology; Streamline Supply Chain Management and Logistics; Managing Risk in the Twenty-First Century; APPENDIX A JOINT CENTER ADVISORY PANELFOR THE HARVARD HOME BUILDER STUDY; APPENDIX B SURVEY RESPONSES TO ICT QUESTIONS; REFERENCES; INDEX |
| Record Nr. | UNINA-9910457794003321 |
|
Abernathy Frederick
|
||
| Lanham, : Lexington Books, 2011 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Bigger Isn't Necessarily Better [[electronic resource] ] : Lessons from the Harvard Home Builder Study
| Bigger Isn't Necessarily Better [[electronic resource] ] : Lessons from the Harvard Home Builder Study |
| Autore | Abernathy Frederick |
| Pubbl/distr/stampa | Lanham, : Lexington Books, 2011 |
| Descrizione fisica | 1 online resource (130 p.) |
| Disciplina |
333.3
690.068 |
| Altri autori (Persone) |
BakerKermit
ColtonKent WeilDavid |
| Soggetto topico |
Building materials
Building trades -- United States Construction industry - United States Construction industry - United States - Management Construction industry -- United States -- Management Construction industry -- United States |
| ISBN |
1-283-44700-2
9786613447005 0-7391-7290-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
BIGGER ISN'T NECESSARILY BETTER; CONTENTS; PREFACE; CHAPTER 1 HOME BUILDING-IS BIGGER BETTER?; The Home Building Boom; The Seeds of Consolidation; The Growing Dominance of Big Builders; Conventional Wisdom about Scale; The Virtuous Circle Hypothesis; Organization of the Book; CHAPTER 2 STUDYING THE HOME BUILDING INDUSTRY; Building the Machine for Living; Focus on Entry-Level Homes; Measuring Local Market Competitio; Survey Coverage and Content; Structure of the Survey; CHAPTER 3 BIG BUILDERS AT THE CORPORATE LEVEL; Builder Performance During the Boom; Securing Capital for Expansion
Land Assembly StrategiesCorporate Branding and Customer Satisfa; Conclusion; CHAPTER 4 LABOR AND SUBCONTRACTING PRACTICES; The Construction Manager Model; Benefits and Costs of Improved Coordination; Coordinating On-Site Activities; Performance at the Construction Site; Conclusion; CHAPTER 5 ADVANCED OPERATIONAL PRACTICES; Emergence of the Third Supply Channel; Shifting Builder Priorities; Implementation of Advanced Practices; The Role of Local Market Conditions; Market Characteristics and Builder Performance; Conclusion; CHAPTER 6 INFORMATION AND COMMUNICATION TECHNOLOGY; ICT Background Communicating with CustomersHome Builders and Technology Use in the Back Office; Home Builders and Technology Use on the Site; Using Technology to Estimate Costs; Using Technology to Coordinate with Subcontractors and Suppliers; The Importance of Sharing; Factors Discouraging Greater Use of Technology; Conclusion; CHAPTER 7 LESSONS ABOUT BUILDER SCALE AND PERFORMANCE; Challenges of Improving Operational Performance; The Importance of Local Markets Revisited; Disentangling the Effects of Size and Location; Can Bigger Get Better?; CHAPTER 8 GAINING ADVANTAGE FROM SCALE Improve Subcontractor Coordination and Workforce QualityIncrease Standardization and Preassembly of Components; Leverage the Power of Information Technology; Streamline Supply Chain Management and Logistics; Managing Risk in the Twenty-First Century; APPENDIX A JOINT CENTER ADVISORY PANELFOR THE HARVARD HOME BUILDER STUDY; APPENDIX B SURVEY RESPONSES TO ICT QUESTIONS; REFERENCES; INDEX |
| Record Nr. | UNINA-9910778803903321 |
|
Abernathy Frederick
|
||
| Lanham, : Lexington Books, 2011 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
BIM-Based Collaborative Building Process Management / / by Bruno Daniotti, Alberto Pavan, Sonia Lupica Spagnolo, Vittorio Caffi, Daniela Pasini, Claudio Mirarchi
| BIM-Based Collaborative Building Process Management / / by Bruno Daniotti, Alberto Pavan, Sonia Lupica Spagnolo, Vittorio Caffi, Daniela Pasini, Claudio Mirarchi |
| Autore | Daniotti Bruno |
| Edizione | [1st ed. 2020.] |
| Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2020 |
| Descrizione fisica | 1 online resource (XIII, 181 p.) |
| Disciplina |
624
690.068 |
| Collana | Springer Tracts in Civil Engineering |
| Soggetto topico |
Building—Superintendence
Construction industry—Management Building - Superintendence Buildings - Repair and reconstruction Buildings—Repair and reconstruction Industrial management—Environmental aspects Construction Management Building Repair and Maintenance Sustainability Management |
| ISBN | 3-030-32889-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Introduction -- Evolution of the building sector due to digitalization -- Standardized structure for collecting information according to specific BIM uses -- Standardized guidelines for the creation of BIM objects -- Collaborative working in a BIM environment -- Benefits and challenges in implementing BIM in Design -- Benefits and challenges of BIM in construction -- Benefits and challenges using BIM for operation and maintenance. |
| Record Nr. | UNINA-9910366586803321 |
|
Daniotti Bruno
|
||
| Cham : , : Springer International Publishing : , : Imprint : Springer, , 2020 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Building services engineering : after design, during construction / / Jackie Portman
| Building services engineering : after design, during construction / / Jackie Portman |
| Autore | Portman Jackie |
| Pubbl/distr/stampa | Chichester, West Sussex, England : , : Wiley Blackwell, , 2016 |
| Descrizione fisica | 1 online resource (188 p.) |
| Disciplina | 690.068 |
| Soggetto topico |
Building - Superintendence
Construction industry - Management Building management |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-119-03598-8
1-119-03597-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | The client team -- The design team -- The construction team -- Enforcing authorities -- Public utility services providers -- Non-structural stakeholders -- Contract management -- Post contract design changes -- Examining construction documentation -- Examining the physical installation -- Handover and post construction -- Reporting and advisory roles. |
| Record Nr. | UNINA-9910465334003321 |
|
Portman Jackie
|
||
| Chichester, West Sussex, England : , : Wiley Blackwell, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Building services engineering : after design, during construction / / Jackie Portman
| Building services engineering : after design, during construction / / Jackie Portman |
| Autore | Portman Jackie |
| Pubbl/distr/stampa | Chichester, West Sussex, England : , : Wiley Blackwell, , 2016 |
| Descrizione fisica | 1 online resource (188 pages) : illustrations (some color), charts, tables |
| Disciplina | 690.068 |
| Soggetto topico |
Building management
Building - Superintendence Construction industry - Management |
| ISBN |
9781119035985
1119035988 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910796073603321 |
|
Portman Jackie
|
||
| Chichester, West Sussex, England : , : Wiley Blackwell, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Building services engineering : after design, during construction / / Jackie Portman
| Building services engineering : after design, during construction / / Jackie Portman |
| Autore | Portman Jackie |
| Pubbl/distr/stampa | Chichester, West Sussex, England : , : Wiley Blackwell, , 2016 |
| Descrizione fisica | 1 online resource (188 pages) : illustrations (some color), charts, tables |
| Disciplina | 690.068 |
| Soggetto topico |
Building management
Building - Superintendence Construction industry - Management |
| ISBN |
9781119035985
1119035988 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910820702803321 |
|
Portman Jackie
|
||
| Chichester, West Sussex, England : , : Wiley Blackwell, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Cantieri edili e civili : progetto, organizzazione, gestione / Marco Lorenzo Trani
| Cantieri edili e civili : progetto, organizzazione, gestione / Marco Lorenzo Trani |
| Autore | Trani, Marco Lorenzo |
| Pubbl/distr/stampa | Santarcangelo di Romagna : Maggioli, 2012 |
| Disciplina | 690.068 |
| Collana | Fondamentali per l'edilizia |
| Soggetto non controllato | Cantieri edili - Organizzazione |
| ISBN | 978-88-387-7453-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | ita |
| Record Nr. | UNINA-990009755930403321 |
|
Trani, Marco Lorenzo
|
||
| Santarcangelo di Romagna : Maggioli, 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
