Autore	McCabe Steven
Pubbl/distr/stampa	Malden, Mass., : Blackwell Science, 2001
Descrizione fisica	1 online resource (306 p.)
Disciplina	690.068 690.0685
Soggetto topico	Building - Quality control Benchmarking (Management)
Soggetto genere / forma	Electronic books.
ISBN	1-282-34173-1 9786612341731 0-470-69605-2 0-470-69530-7
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	BENCHMARKING IN CONSTRUCTION; Contents; Foreword; Preface; Acknowledgements; Chapter 1 Introduction; 1.1 What reading this book will assist you to do; 1.2 People - the core concept of benchmarking for best practice; 1.3 Understanding the importance of benchmarking - a personal perspective; 1.4 Learning from the best: the Japanese construction industry; 1.5 Rethinking Construction: a catalyst for change in British construction?; 1.6 The Construction Best Practice Programme; 1.6.1 The key performance indicators; 1.7 A brief outline of subsequent chapters Chapter 2 Getting to Grips with the ConceptsObjectives; 2.1 Establishing the principle of benchmarking for best practice; 2.2 Defining benchmarking and best practice; 2.3 Types of benchmarking; 2.3.1 Internal benchmarking; 2.3.2 Competitive benchmarking; 2.3.3 Functional or generic benchmarking; 2.4 The Rank Xerox story; 2.4.1 What did Rank Xerox do?; 2.4.2 Summarising the Rank Xerox approach; 2.5 Conclusion; Summay; Chapter 3 What is TQM and its Importance to Benchmarking?; Objectives; 3.1 Defining TQM; 3.2 The origins of TQM - the influence of Deming (1900-1993) and Juran (1904) 3.2.1 SPC (Statistical Process Control) - the cornerstone of Deming's philosophy3.2.2 Juran's quality trilogy; 3.3 The Toyota story - an early example of benchmarking; 3.4 The development of TQM in the West; 3.4.1 The move from inspection and quality control to quality assurance and TQM; 3.5 Achieving customer delight - the importance of recognising people as a key component of TQM; Summary; Chapter 4 Facilitating a Change in Organisational Culture; Objectives; 4.1 Organisational culture; 4.1.1 What is organisational culture?; 4.2 Senior management's role in creating cultural change 4.2.1 What senior managers in construction organisations can do to create culture change4.3 The role of middle managers and change agents; 4.4 'Getting the troops on board'; 4.4.1 Motivation of people; 4.4.2 Using teamwork in cultural change; 4.4.3 Types of team; 4.4.4 Picking the right members for a successful team; 4.4.5 Development of the team; 4.5 The role of learning organisations in TQM and benchmarking; 4.6 Methods of organisational learning; Summary; Chapter 5 The Use of Critical Success Factors, Processes and Systems in Benchmarking; Objectives; 5.1 Where to start from 5.2 Critical success factors and key performance indicators5.2.1 Critical success factors; 5.2.2 Key performance indicators; 5.3 The importance of understanding processes; 5.4 Process mapping: 'the metaphor of the cup of tea'; 5.5 Quality systems and procedures; 5.5.1 The use of quality systems in continuous improvement; Summary; Chapter 6 Benchmarking Customer Satisfaction; Objectives; 6.1 The paradigm shift in customer value strategy; 6.2 The benefits of retaining customers; 6.3 Factors that must be considered when measuring customer satisfaction 6.4 A selection of models that can be used to carry out benchmarking of customer satisfaction
Record Nr.	UNINA-9910144527003321

Autore	Abernathy Frederick
Pubbl/distr/stampa	Lanham, : Lexington Books, 2011
Descrizione fisica	1 online resource (130 p.)
Disciplina	333.3 690.068
Altri autori (Persone)	BakerKermit ColtonKent WeilDavid
Soggetto topico	Building materials Building trades -- United States Construction industry - United States Construction industry - United States - Management Construction industry -- United States -- Management Construction industry -- United States
Soggetto genere / forma	Electronic books.
ISBN	1-283-44700-2 9786613447005 0-7391-7290-5
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	BIGGER ISN'T NECESSARILY BETTER; CONTENTS; PREFACE; CHAPTER 1 HOME BUILDING-IS BIGGER BETTER?; The Home Building Boom; The Seeds of Consolidation; The Growing Dominance of Big Builders; Conventional Wisdom about Scale; The Virtuous Circle Hypothesis; Organization of the Book; CHAPTER 2 STUDYING THE HOME BUILDING INDUSTRY; Building the Machine for Living; Focus on Entry-Level Homes; Measuring Local Market Competitio; Survey Coverage and Content; Structure of the Survey; CHAPTER 3 BIG BUILDERS AT THE CORPORATE LEVEL; Builder Performance During the Boom; Securing Capital for Expansion Land Assembly StrategiesCorporate Branding and Customer Satisfa; Conclusion; CHAPTER 4 LABOR AND SUBCONTRACTING PRACTICES; The Construction Manager Model; Benefits and Costs of Improved Coordination; Coordinating On-Site Activities; Performance at the Construction Site; Conclusion; CHAPTER 5 ADVANCED OPERATIONAL PRACTICES; Emergence of the Third Supply Channel; Shifting Builder Priorities; Implementation of Advanced Practices; The Role of Local Market Conditions; Market Characteristics and Builder Performance; Conclusion; CHAPTER 6 INFORMATION AND COMMUNICATION TECHNOLOGY; ICT Background Communicating with CustomersHome Builders and Technology Use in the Back Office; Home Builders and Technology Use on the Site; Using Technology to Estimate Costs; Using Technology to Coordinate with Subcontractors and Suppliers; The Importance of Sharing; Factors Discouraging Greater Use of Technology; Conclusion; CHAPTER 7 LESSONS ABOUT BUILDER SCALE AND PERFORMANCE; Challenges of Improving Operational Performance; The Importance of Local Markets Revisited; Disentangling the Effects of Size and Location; Can Bigger Get Better?; CHAPTER 8 GAINING ADVANTAGE FROM SCALE Improve Subcontractor Coordination and Workforce QualityIncrease Standardization and Preassembly of Components; Leverage the Power of Information Technology; Streamline Supply Chain Management and Logistics; Managing Risk in the Twenty-First Century; APPENDIX A JOINT CENTER ADVISORY PANELFOR THE HARVARD HOME BUILDER STUDY; APPENDIX B SURVEY RESPONSES TO ICT QUESTIONS; REFERENCES; INDEX
Record Nr.	UNINA-9910457794003321

Autore	Abernathy Frederick
Edizione	[1st ed.]
Pubbl/distr/stampa	Lanham, : Lexington Books, 2011
Descrizione fisica	1 online resource (130 p.)
Disciplina	333.3 690.068
Altri autori (Persone)	BakerKermit ColtonKent WeilDavid
Soggetto topico	Building materials Building trades -- United States Construction industry - United States Construction industry - United States - Management Construction industry -- United States -- Management Construction industry -- United States
ISBN	1-283-44700-2 9786613447005 0-7391-7290-5
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	BIGGER ISN'T NECESSARILY BETTER; CONTENTS; PREFACE; CHAPTER 1 HOME BUILDING-IS BIGGER BETTER?; The Home Building Boom; The Seeds of Consolidation; The Growing Dominance of Big Builders; Conventional Wisdom about Scale; The Virtuous Circle Hypothesis; Organization of the Book; CHAPTER 2 STUDYING THE HOME BUILDING INDUSTRY; Building the Machine for Living; Focus on Entry-Level Homes; Measuring Local Market Competitio; Survey Coverage and Content; Structure of the Survey; CHAPTER 3 BIG BUILDERS AT THE CORPORATE LEVEL; Builder Performance During the Boom; Securing Capital for Expansion Land Assembly StrategiesCorporate Branding and Customer Satisfa; Conclusion; CHAPTER 4 LABOR AND SUBCONTRACTING PRACTICES; The Construction Manager Model; Benefits and Costs of Improved Coordination; Coordinating On-Site Activities; Performance at the Construction Site; Conclusion; CHAPTER 5 ADVANCED OPERATIONAL PRACTICES; Emergence of the Third Supply Channel; Shifting Builder Priorities; Implementation of Advanced Practices; The Role of Local Market Conditions; Market Characteristics and Builder Performance; Conclusion; CHAPTER 6 INFORMATION AND COMMUNICATION TECHNOLOGY; ICT Background Communicating with CustomersHome Builders and Technology Use in the Back Office; Home Builders and Technology Use on the Site; Using Technology to Estimate Costs; Using Technology to Coordinate with Subcontractors and Suppliers; The Importance of Sharing; Factors Discouraging Greater Use of Technology; Conclusion; CHAPTER 7 LESSONS ABOUT BUILDER SCALE AND PERFORMANCE; Challenges of Improving Operational Performance; The Importance of Local Markets Revisited; Disentangling the Effects of Size and Location; Can Bigger Get Better?; CHAPTER 8 GAINING ADVANTAGE FROM SCALE Improve Subcontractor Coordination and Workforce QualityIncrease Standardization and Preassembly of Components; Leverage the Power of Information Technology; Streamline Supply Chain Management and Logistics; Managing Risk in the Twenty-First Century; APPENDIX A JOINT CENTER ADVISORY PANELFOR THE HARVARD HOME BUILDER STUDY; APPENDIX B SURVEY RESPONSES TO ICT QUESTIONS; REFERENCES; INDEX
Record Nr.	UNINA-9910824504603321

Autore	Daniotti Bruno
Edizione	[1st ed. 2020.]
Pubbl/distr/stampa	Cham : , : Springer International Publishing : , : Imprint : Springer, , 2020
Descrizione fisica	1 online resource (XIII, 181 p.)
Disciplina	624 690.068
Collana	Springer Tracts in Civil Engineering
Soggetto topico	Building—Superintendence Construction industry—Management Construction superintendence Building repair Buildings—Repair and reconstruction Industrial management—Environmental aspects Construction Management Building Repair and Maintenance Sustainability Management
ISBN	3-030-32889-9
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	Introduction -- Evolution of the building sector due to digitalization -- Standardized structure for collecting information according to specific BIM uses -- Standardized guidelines for the creation of BIM objects -- Collaborative working in a BIM environment -- Benefits and challenges in implementing BIM in Design -- Benefits and challenges of BIM in construction -- Benefits and challenges using BIM for operation and maintenance.
Record Nr.	UNINA-9910366586803321

Autore	Portman Jackie
Pubbl/distr/stampa	Chichester, West Sussex, England : , : Wiley Blackwell, , 2016
Descrizione fisica	1 online resource (188 p.)
Disciplina	690.068
Soggetto topico	Building - Superintendence Construction industry - Management Building management
Soggetto genere / forma	Electronic books.
ISBN	1-119-03598-8 1-119-03597-X
Formato	Materiale a stampa
Livello bibliografico	Monografia
Lingua di pubblicazione	eng
Nota di contenuto	The client team -- The design team -- The construction team -- Enforcing authorities -- Public utility services providers -- Non-structural stakeholders -- Contract management -- Post contract design changes -- Examining construction documentation -- Examining the physical installation -- Handover and post construction -- Reporting and advisory roles.
Record Nr.	UNINA-9910465334003321