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Digital PR / / by Danny Whatmough
Digital PR / / by Danny Whatmough
Autore Whatmough Danny
Edizione [First edition.]
Pubbl/distr/stampa United Kingdom : , : Emerald Publishing, , [2019]
Descrizione fisica 1 online resource (187 pages)
Disciplina 659.202854678
Collana PRCA practice guides
Soggetto topico Internet in public relations
Digital communications
Public relations - Information services
Soggetto genere / forma Electronic books.
ISBN 1-78756-621-8
1-78756-619-6
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Intro -- Digital PR -- Contents -- Foreword -- 1: Introduction -- An Industry Slow to ADAPT -- Needed Now More than Ever -- Societal Shifts -- Trust and the Decline of the Third Estate -- Mass Influence is Within Reach -- The Death of Interruption Marketing -- The Digital Status Quo -- Towards an Evolved Approach -- The More Things Change, the More Things Stay the Same -- 2: Data -- The Role for Data in PR -- Getting Data Access -- Understanding Audiences -- Putting Data through a Business Lens -- Data and ITS Role in Targeting -- Targeting on Steroids through Social -- Testing and Learning -- Reactive Data Insights -- Building a Data Operation -- Questions -- 3: The Digital PR Ecosystem -- The Social Shift -- Homogenised Marketing -- Defining What Success Looks Like -- The Question oF Ownership -- Constructing the Customer Journey -- Building a Digital PR Strategy -- Drawing the Lines of Battle and Defining the Role of PR -- The Role of Content and Creative -- Digital Disruption within Channels -- Cross-channel Impact -- Campaign Cadence -- Making a Case for PR's Seat at the Table -- Questions -- 4: Media Relations -- The Evolving Media Bubble -- Changing Journalist Priorities -- The New 'Journalists' -- A Data-led Approach to Media Lists -- Killing the Press Release -- Towards a New Media Strategy -- The Sell-in -- Going Back to Basics -- Media Partnerships -- Syndication -- The Digital Spokesperson -- Broadcast, Video and Live Content -- Providing Access to Events Through Digital -- Questions -- 5: Social Media -- The Social Media Journey for Brands -- When Social Got Strategic -- Who Owns Social? -- Developing a Social Strategy -- Content Planning -- Content Types and Formats -- Image -- Video -- Canvas -- Stories -- Carousels and Collections -- Social Media Targeting -- Building and Sustaining a Community -- Internal Contact Centre.
Internal Hybrid -- External Hybrid -- External -- Using Social for Conversion -- Real-time Marketing -- Blogging and Enterprise Networking -- Questions -- 6: Digital Content and Creativity -- The Battle for Stories -- Lead Creative and Matching Luggage -- The Value of Insight and Strategy -- The Growth of PR Creatives -- Immersive Formats -- Why Less is More -- Agile Content Capture -- The Perils of Newsrooms -- UGC: Perils and Rewards -- Questions -- 7: Influencers -- The Professionalisation of Influence -- The Authenticity Balance -- The Rise of Data and Importance of Identification -- Influencers are Not Journalists -- Declaring Interest -- Collaboration and Co-creation -- Influencers as Content Creators -- Building Influencers from Within -- Questions -- 8: Digital Marketing -- The Blurred Lines -- The Search Engine Marketing (SEO) 'Miss' -- Digital Services as Part of a PR Campaign -- Building a Customer Journey -- Proving Value -- The Changing Role of a Website -- PR as a Contributor to the Marketing Mix -- Questions -- 9: Paid Media -- The Death of PESO -- The Argument for Paid Media -- Pay to Play -- An Earned Approach to Paid Media -- The Power of Targeting -- Using Paid Media to Boost PR -- Influencers and Media Partnerships -- Challenges with Paid Media -- Questions -- 10: Corporate and B2B -- The Power of Targeting -- Demonstrating Value through Conversion -- Building Reputation -- Developing Thought Leaders -- Working with Wikipedia -- Managing Crisis -- Public Affairs and Lobbying -- Internal Communications and Employee Engagement -- Enterprise Social Networking -- Questions -- 11: Reporting and Measurement -- Battling a Bad Reputation -- Setting Objectives -- The Right Strategy -- Finding and Collecting Data -- Drowning in Data and KPIs -- Outputs and Outcomes -- Coverage Tracking -- A Revolution in Social Measurement.
Dashboards and Reports -- Making it Matter - Using Learnings and Insights -- Questions -- 12: Emerging Technology -- How to Use Technology -- Avoiding the Bandwagon -- Trial and Error -- Proving Return On Investment (ROI) -- The Communication Opportunity in Technology -- Questions -- 13: Building a Future-Proofed PR Team -- Starting from Scratch -- Critical Skills -- Fixing the Skills Gap -- Managing Internal Silos -- Bringing New Talent into Agencies -- Small Consultancies and the Power of Partnership -- Tools and Processes -- Building Diversity -- Questions -- Further Reading -- References -- Index.
Record Nr. UNINA-9910480273403321
Whatmough Danny  
United Kingdom : , : Emerald Publishing, , [2019]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The FORA framework : a fuzzy grassroots ontology for online reputation management / / Edy Portmann
The FORA framework : a fuzzy grassroots ontology for online reputation management / / Edy Portmann
Autore Portmann Edy
Edizione [1st ed. 2013.]
Pubbl/distr/stampa Heidelberg, : Springer, 2013
Descrizione fisica 1 online resource (219 p.)
Disciplina 659.202854678
Collana Fuzzy management methods
Soggetto topico Personal information management
World Wide Web - Social aspects
Online identities
Semantic Web
Cluster set theory
Fuzzy logic
ISBN 1-283-94630-0
3-642-33233-1
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto pt. I. Theoretical background -- pt. II. Field of application -- pt. III. Framework and implementation.
Record Nr. UNINA-9910438073803321
Portmann Edy  
Heidelberg, : Springer, 2013
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Internet : avviso ai naviganti / Alberto Berretti e Vittorio Zambardino
Internet : avviso ai naviganti / Alberto Berretti e Vittorio Zambardino
Autore Berretti, Alberto
Pubbl/distr/stampa Roma, : Donzelli, \1995!
Descrizione fisica VIII, 109 p. ; 19 cm.
Disciplina 004.67
004.678
659.202854678
Altri autori (Persone) Zambardino, Vittorio
Collana Interventi
Soggetto topico INTERNET
ISBN 8879891502
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione ita
Titolo uniforme
Record Nr. UNISANNIO-RAV0254334
Berretti, Alberto  
Roma, : Donzelli, \1995!
Materiale a stampa
Lo trovi qui: Univ. del Sannio
Opac: Controlla la disponibilità qui
Public relations online [[electronic resource] ] : lasting concepts for changing media / / Tom Kelleher
Public relations online [[electronic resource] ] : lasting concepts for changing media / / Tom Kelleher
Autore Kelleher Tom (Tom A.)
Pubbl/distr/stampa Thousand Oaks, Calif. ; ; London, : SAGE, c2007
Descrizione fisica 1 online resource (185 p.)
Disciplina 659.202854678
Soggetto topico Public relations - Computer network resources
Public relations - Data processing
Soggetto genere / forma Electronic books.
ISBN 1-4522-2587-7
1-4522-2255-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Brief Contents; Contents; Preface; 1 - Interactive Public Relations; 2 - Systems Everywhere; 3 - Server-Side Public Relations; 4 - Peer-to-Peer Public Relations; 5 - Relationships; 6 - News-Driven Relationships; 7 - Commerce-Driven Relationships; 8 - Issue-Driven Relationships; 9 - Managing Public Relations in Real Time; 10 - Applied Research and Evaluation; Index; About the Author
Record Nr. UNINA-9910480415903321
Kelleher Tom (Tom A.)  
Thousand Oaks, Calif. ; ; London, : SAGE, c2007
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Public relations online [[electronic resource] ] : lasting concepts for changing media / / Tom Kelleher
Public relations online [[electronic resource] ] : lasting concepts for changing media / / Tom Kelleher
Autore Kelleher Tom (Tom A.)
Pubbl/distr/stampa Thousand Oaks, Calif. ; ; London, : SAGE, c2007
Descrizione fisica 1 online resource (xv, 161 p.)
Disciplina 659.202854678
Soggetto topico Public relations - Data processing
Public relations - Computer network resources
ISBN 1-4522-2587-7
1-4522-2255-X
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Brief Contents; Contents; Preface; 1 - Interactive Public Relations; 2 - Systems Everywhere; 3 - Server-Side Public Relations; 4 - Peer-to-Peer Public Relations; 5 - Relationships; 6 - News-Driven Relationships; 7 - Commerce-Driven Relationships; 8 - Issue-Driven Relationships; 9 - Managing Public Relations in Real Time; 10 - Applied Research and Evaluation; Index; About the Author
Record Nr. UNINA-9910791708603321
Kelleher Tom (Tom A.)  
Thousand Oaks, Calif. ; ; London, : SAGE, c2007
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Social media rules of engagement : why your online narrative is the best weapon during a crisis / / Nicole Matejic
Social media rules of engagement : why your online narrative is the best weapon during a crisis / / Nicole Matejic
Autore Matejic Nicole
Edizione [1st edition]
Pubbl/distr/stampa Milton, Queensland : , : Wiley, , 2015
Descrizione fisica 1 online resource (235 p.)
Disciplina 659.202854678
Soggetto topico Internet in public relations
Crisis management
Soggetto genere / forma Electronic books.
ISBN 0-7303-2226-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto ""Social Media Rules of Engagement""; ""Contents""; ""About the author""; ""Author note""; ""Preface""; ""PART I Rules of engagement""; ""1 Social media crisis communications: a seismic shift in the risk profile""; ""Communications born again, but the fundamentals still apply""; ""It�s all about narrative""; ""Optimus Prime: are you conditioning your audience for sales or LOLs?""; ""2 Ready, aim � misfire: why you must be social media data savvy""; ""The social media iceberg""; ""From marketeers to info ops: this will blow your pixels off""
""The narrative in your numbers: what story is your social data telling you?""""Why social numbers don�t always add up to Klout, influence, votes, dollars, sales and raving fans""; ""3 The hurt locker: getting inside is easy; escaping an art""; ""The information vacuum: why going AWOL on social media isn�t an option""; ""From battlefield to boardroom � the threat posed by information vacuums""; ""Say something! Just not anything �""; ""Overexposed: why trashing your brand has never been easier""; ""Hashtag horror! Why things go terribly wrong""
""4 Mission recon: why knowing your audience is critical to success""""Mission: getting to know your target audience""; ""Recon: pin it, IG it, tumble it �""; ""Mission: audience segmentation""; ""Psychosocial considerations""; ""Mission: audience sentiment analysis""; ""5 Classified: is your enemy an adversary or an opportunity?""; ""Social warfare: why it�s not just the military�s problem""; ""Brand you: social media jihad collateral damage""; ""Is your organisation at risk?""; ""Where to source information and support for crisis communications planning""
""How to communicate during a critical incident or terrorist attack""""Full-spectrum dominance � oh and social media""; ""6 Socially transmitted disasters (STDs): The Clap (#PRFail) is now more contagious than ever""; ""Sex Ed 101: the birds, the bees � and Snapchat""; ""The Clap: are you at risk?""; ""Organisational and individual apathy""; ""Data blindness""; ""Risk-taking behaviour""; ""Coitus interruptus: not an effective method of Clap control""; ""Practise safe social media � it�s all about using protection""; ""People""; ""Technology""; ""Corporate governance""
""Click-jacking � not as pleasurable as it sounds""""7 Target acquired: social engineering and what it means for you and your organisation""; ""Stalkerbook � I mean Facebook""; ""Socialveillance: who is watching you online and why you should care""; ""Sneaking in that Trojan Horse""; ""The Trojan Horse: epic fail""; ""White collar blue: espionage and hacking is a corporate problem too""; ""8 Social media information operations: much more than military propaganda""; ""Why influence is key to mission success from battlefield to boardroom""; ""The influence equation""
""Propaganda in your pocket � influence in everyday life""
Record Nr. UNINA-9910460402503321
Matejic Nicole  
Milton, Queensland : , : Wiley, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Social media rules of engagement : why your online narrative is the best weapon during a crisis / / Nicole Matejic
Social media rules of engagement : why your online narrative is the best weapon during a crisis / / Nicole Matejic
Autore Matejic Nicole
Edizione [1st edition]
Pubbl/distr/stampa Milton, Queensland : , : Wiley, , 2015
Descrizione fisica 1 online resource (235 p.)
Disciplina 659.202854678
Soggetto topico Internet in public relations
Crisis management
ISBN 0-7303-2226-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto ""Social Media Rules of Engagement""; ""Contents""; ""About the author""; ""Author note""; ""Preface""; ""PART I Rules of engagement""; ""1 Social media crisis communications: a seismic shift in the risk profile""; ""Communications born again, but the fundamentals still apply""; ""It�s all about narrative""; ""Optimus Prime: are you conditioning your audience for sales or LOLs?""; ""2 Ready, aim � misfire: why you must be social media data savvy""; ""The social media iceberg""; ""From marketeers to info ops: this will blow your pixels off""
""The narrative in your numbers: what story is your social data telling you?""""Why social numbers don�t always add up to Klout, influence, votes, dollars, sales and raving fans""; ""3 The hurt locker: getting inside is easy; escaping an art""; ""The information vacuum: why going AWOL on social media isn�t an option""; ""From battlefield to boardroom � the threat posed by information vacuums""; ""Say something! Just not anything �""; ""Overexposed: why trashing your brand has never been easier""; ""Hashtag horror! Why things go terribly wrong""
""4 Mission recon: why knowing your audience is critical to success""""Mission: getting to know your target audience""; ""Recon: pin it, IG it, tumble it �""; ""Mission: audience segmentation""; ""Psychosocial considerations""; ""Mission: audience sentiment analysis""; ""5 Classified: is your enemy an adversary or an opportunity?""; ""Social warfare: why it�s not just the military�s problem""; ""Brand you: social media jihad collateral damage""; ""Is your organisation at risk?""; ""Where to source information and support for crisis communications planning""
""How to communicate during a critical incident or terrorist attack""""Full-spectrum dominance � oh and social media""; ""6 Socially transmitted disasters (STDs): The Clap (#PRFail) is now more contagious than ever""; ""Sex Ed 101: the birds, the bees � and Snapchat""; ""The Clap: are you at risk?""; ""Organisational and individual apathy""; ""Data blindness""; ""Risk-taking behaviour""; ""Coitus interruptus: not an effective method of Clap control""; ""Practise safe social media � it�s all about using protection""; ""People""; ""Technology""; ""Corporate governance""
""Click-jacking � not as pleasurable as it sounds""""7 Target acquired: social engineering and what it means for you and your organisation""; ""Stalkerbook � I mean Facebook""; ""Socialveillance: who is watching you online and why you should care""; ""Sneaking in that Trojan Horse""; ""The Trojan Horse: epic fail""; ""White collar blue: espionage and hacking is a corporate problem too""; ""8 Social media information operations: much more than military propaganda""; ""Why influence is key to mission success from battlefield to boardroom""; ""The influence equation""
""Propaganda in your pocket � influence in everyday life""
Record Nr. UNINA-9910797286203321
Matejic Nicole  
Milton, Queensland : , : Wiley, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Social media rules of engagement : why your online narrative is the best weapon during a crisis / / Nicole Matejic
Social media rules of engagement : why your online narrative is the best weapon during a crisis / / Nicole Matejic
Autore Matejic Nicole
Edizione [1st edition]
Pubbl/distr/stampa Milton, Queensland : , : Wiley, , 2015
Descrizione fisica 1 online resource (235 p.)
Disciplina 659.202854678
Soggetto topico Internet in public relations
Crisis management
ISBN 0-7303-2226-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto ""Social Media Rules of Engagement""; ""Contents""; ""About the author""; ""Author note""; ""Preface""; ""PART I Rules of engagement""; ""1 Social media crisis communications: a seismic shift in the risk profile""; ""Communications born again, but the fundamentals still apply""; ""It�s all about narrative""; ""Optimus Prime: are you conditioning your audience for sales or LOLs?""; ""2 Ready, aim � misfire: why you must be social media data savvy""; ""The social media iceberg""; ""From marketeers to info ops: this will blow your pixels off""
""The narrative in your numbers: what story is your social data telling you?""""Why social numbers don�t always add up to Klout, influence, votes, dollars, sales and raving fans""; ""3 The hurt locker: getting inside is easy; escaping an art""; ""The information vacuum: why going AWOL on social media isn�t an option""; ""From battlefield to boardroom � the threat posed by information vacuums""; ""Say something! Just not anything �""; ""Overexposed: why trashing your brand has never been easier""; ""Hashtag horror! Why things go terribly wrong""
""4 Mission recon: why knowing your audience is critical to success""""Mission: getting to know your target audience""; ""Recon: pin it, IG it, tumble it �""; ""Mission: audience segmentation""; ""Psychosocial considerations""; ""Mission: audience sentiment analysis""; ""5 Classified: is your enemy an adversary or an opportunity?""; ""Social warfare: why it�s not just the military�s problem""; ""Brand you: social media jihad collateral damage""; ""Is your organisation at risk?""; ""Where to source information and support for crisis communications planning""
""How to communicate during a critical incident or terrorist attack""""Full-spectrum dominance � oh and social media""; ""6 Socially transmitted disasters (STDs): The Clap (#PRFail) is now more contagious than ever""; ""Sex Ed 101: the birds, the bees � and Snapchat""; ""The Clap: are you at risk?""; ""Organisational and individual apathy""; ""Data blindness""; ""Risk-taking behaviour""; ""Coitus interruptus: not an effective method of Clap control""; ""Practise safe social media � it�s all about using protection""; ""People""; ""Technology""; ""Corporate governance""
""Click-jacking � not as pleasurable as it sounds""""7 Target acquired: social engineering and what it means for you and your organisation""; ""Stalkerbook � I mean Facebook""; ""Socialveillance: who is watching you online and why you should care""; ""Sneaking in that Trojan Horse""; ""The Trojan Horse: epic fail""; ""White collar blue: espionage and hacking is a corporate problem too""; ""8 Social media information operations: much more than military propaganda""; ""Why influence is key to mission success from battlefield to boardroom""; ""The influence equation""
""Propaganda in your pocket � influence in everyday life""
Record Nr. UNINA-9910827663503321
Matejic Nicole  
Milton, Queensland : , : Wiley, , 2015
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Stakeholder relationship management in the public and private sectors : implications for the European - Mediterranean region / / Zhanna Belyaeva [and three others], editors
Stakeholder relationship management in the public and private sectors : implications for the European - Mediterranean region / / Zhanna Belyaeva [and three others], editors
Pubbl/distr/stampa [Place of publication not identified] : , : Emerald Publishing, , 2020
Descrizione fisica 1 online resource (126 pages)
Disciplina 659.202854678
Collana EuroMed Journal of Business
Soggetto topico Public relations
Corporate communication
Soggetto genere / forma Electronic books.
ISBN 1-80071-556-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910511432103321
[Place of publication not identified] : , : Emerald Publishing, , 2020
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Stakeholder relationship management in the public and private sectors : implications for the European - Mediterranean region / / Zhanna Belyaeva [and three others], editors
Stakeholder relationship management in the public and private sectors : implications for the European - Mediterranean region / / Zhanna Belyaeva [and three others], editors
Pubbl/distr/stampa [Place of publication not identified] : , : Emerald Publishing, , 2020
Descrizione fisica 1 online resource (126 pages)
Disciplina 659.202854678
Collana EuroMed Journal of Business
Soggetto topico Public relations
Corporate communication
ISBN 1-80071-556-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Record Nr. UNINA-9910794227903321
[Place of publication not identified] : , : Emerald Publishing, , 2020
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui