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Administering, configuring, and maintaining Microsoft Dynamics 365 in the Cloud / / Mark Beckner with Scott McFarland
| Administering, configuring, and maintaining Microsoft Dynamics 365 in the Cloud / / Mark Beckner with Scott McFarland |
| Autore | Beckner Mark |
| Pubbl/distr/stampa | Boston, [Massachusetts] ; ; Berlin, [Germany] : , : De Gruyter Press, , 2018 |
| Descrizione fisica | 1 online resource (270 pages) |
| Disciplina | 658.812028553 |
| Soggetto topico | Management information systems |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-5474-0008-0 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Frontmatter -- Acknowledgments -- About The Authors -- Contents -- Introduction -- Chapter 1: Set Up And Configuration -- Chapter 2: Security -- Chapter 3: Customizations -- Chapter 4: Reporting -- Chapter 5: Importing Data -- Chapter 6: Business Process Flows And Business Rules -- Chapter 7: Workflows And Other Processes -- Chapter 8: Solutions -- Chapter 9: Templates -- Chapter 10: Dashboards -- Chapter 11: Plugins And Workflow Activities -- Chapter 12: Ribbons -- Index |
| Record Nr. | UNINA-9910467859603321 |
Beckner Mark
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| Boston, [Massachusetts] ; ; Berlin, [Germany] : , : De Gruyter Press, , 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Administering, configuring, and maintaining Microsoft Dynamics 365 in the Cloud / / Mark Beckner with Scott McFarland
| Administering, configuring, and maintaining Microsoft Dynamics 365 in the Cloud / / Mark Beckner with Scott McFarland |
| Autore | Beckner Mark |
| Pubbl/distr/stampa | Boston, [Massachusetts] ; ; Berlin, [Germany] : , : De Gruyter Press, , 2018 |
| Descrizione fisica | 1 online resource (270 pages) |
| Disciplina | 658.812028553 |
| Soggetto topico | Management information systems |
| Soggetto non controllato |
Azure web portal
CRM Dynamics 365 Enterprise software Microsoft Dynamics |
| ISBN | 1-5474-0008-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Frontmatter -- Acknowledgments -- About The Authors -- Contents -- Introduction -- Chapter 1: Set Up And Configuration -- Chapter 2: Security -- Chapter 3: Customizations -- Chapter 4: Reporting -- Chapter 5: Importing Data -- Chapter 6: Business Process Flows And Business Rules -- Chapter 7: Workflows And Other Processes -- Chapter 8: Solutions -- Chapter 9: Templates -- Chapter 10: Dashboards -- Chapter 11: Plugins And Workflow Activities -- Chapter 12: Ribbons -- Index |
| Record Nr. | UNINA-9910796627403321 |
|
Beckner Mark
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| Boston, [Massachusetts] ; ; Berlin, [Germany] : , : De Gruyter Press, , 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Administering, configuring, and maintaining Microsoft Dynamics 365 in the Cloud / / Mark Beckner with Scott McFarland
| Administering, configuring, and maintaining Microsoft Dynamics 365 in the Cloud / / Mark Beckner with Scott McFarland |
| Autore | Beckner Mark |
| Pubbl/distr/stampa | Boston, [Massachusetts] ; ; Berlin, [Germany] : , : De Gruyter Press, , 2018 |
| Descrizione fisica | 1 online resource (270 pages) |
| Disciplina | 658.812028553 |
| Soggetto topico | Management information systems |
| Soggetto non controllato |
Azure web portal
CRM Dynamics 365 Enterprise software Microsoft Dynamics |
| ISBN | 1-5474-0008-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Frontmatter -- Acknowledgments -- About The Authors -- Contents -- Introduction -- Chapter 1: Set Up And Configuration -- Chapter 2: Security -- Chapter 3: Customizations -- Chapter 4: Reporting -- Chapter 5: Importing Data -- Chapter 6: Business Process Flows And Business Rules -- Chapter 7: Workflows And Other Processes -- Chapter 8: Solutions -- Chapter 9: Templates -- Chapter 10: Dashboards -- Chapter 11: Plugins And Workflow Activities -- Chapter 12: Ribbons -- Index |
| Record Nr. | UNINA-9910825617203321 |
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Beckner Mark
|
||
| Boston, [Massachusetts] ; ; Berlin, [Germany] : , : De Gruyter Press, , 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Mastering Microsoft Dynamics CRM 2016 : an advance guide for effective Dynamics CRM customization and development / / Deepesh Somani
| Mastering Microsoft Dynamics CRM 2016 : an advance guide for effective Dynamics CRM customization and development / / Deepesh Somani |
| Autore | Somani Deepesh |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Birmingham, England ; ; Mumbai, [India] : , : Packt, , 2017 |
| Descrizione fisica | 1 online resource (1 volume) : illustrations |
| Disciplina | 658.812028553 |
| Soggetto topico | Customer relations - Data processing |
| ISBN | 1-78646-160-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910796369403321 |
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Somani Deepesh
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| Birmingham, England ; ; Mumbai, [India] : , : Packt, , 2017 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Mastering Microsoft Dynamics CRM 2016 : an advance guide for effective Dynamics CRM customization and development / / Deepesh Somani
| Mastering Microsoft Dynamics CRM 2016 : an advance guide for effective Dynamics CRM customization and development / / Deepesh Somani |
| Autore | Somani Deepesh |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Birmingham, England ; ; Mumbai, [India] : , : Packt, , 2017 |
| Descrizione fisica | 1 online resource (1 volume) : illustrations |
| Disciplina | 658.812028553 |
| Soggetto topico | Customer relations - Data processing |
| ISBN | 1-78646-160-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910819448603321 |
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Somani Deepesh
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||
| Birmingham, England ; ; Mumbai, [India] : , : Packt, , 2017 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Microsoft Dynamics CRM 2011 administration bible [[electronic resource] /] / Matthew Wittemann and Geoff Ables
| Microsoft Dynamics CRM 2011 administration bible [[electronic resource] /] / Matthew Wittemann and Geoff Ables |
| Autore | Wittemann Matthew |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Indianapolis, Ind., : Wiley, c2011 |
| Descrizione fisica | 1 online resource (819 p.) |
| Disciplina | 658.812028553 |
| Altri autori (Persone) | AblesGeoff |
| Collana | Bible |
| Soggetto topico |
Customer relations - Management - Data processing
Management information systems |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-118-05789-9
1-283-02700-3 9786613027009 1-118-02921-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Microsoft Dynamics CRM 2011 Administration Bible; About the Authors; Credits; Part I: Laying a Solid Foundation; Managing Customers with CRM; Chapter 1: Familiarizing Yourself with CRM; Getting Acquainted with CRM: Concepts and Terminology; Understanding What Makes Microsoft Dynamics CRM Unique; XRM: Extending CRM; Planning a Successful CRM Project; Summary; Chapter 2: Taking a Tour of Dynamics CRM; Looking at What's New in Microsoft Dynamics CRM 2011; Changes to the User Experience; Choosing a Deployment Option; System Requirements; Accessing CRM; Summary; Part II: Installing Dynamics CRM
Chapter 3: Architecting Your CRM SystemPlanning Your Installation Strategy; Breaking Out Server Roles; Installing the Dynamics CRM Server; Upgrading the Dynamics CRM Server; Summary; Chapter 4: Installing Other Components for Dynamics CRM; Installing Ancillary Server Components; Configuring Dynamics CRM for External Access; Intergrating E-Mail with Dynamics CRM; Installing the Outlook Client; Summary; Part III: Administering Dynamics CRM; Chapter 5: Post-Installation System Settings; Putting Your Dynamics CRM House in Order; Taking Your Network and Domain Policies into Consideration Planning and Implementing Your Organization's StructurePreparing for Your First User; Summary; Chapter 6: Managing Users in Dynamics CRM; Understanding Licensing Options; Authenticating Users; Managing Users; Summary; Chapter 7: Using the Deployment Manager; Using the Deployment Manager Console; Summary; Chapter 8: Managing Data; Importing Data with the Import Data Wizard; Detecting Duplicates; Cleaning Up Your Data with the Bulk Deletion Wizard; Summary; Chapter 9: Maintaining, Optimizing, and Troubleshooting Dynamics CRM; Maintaining Dynamics CRM; Optimizing Dynamics CRM Troubleshooting Errors and Performance ProblemsSummary; Part IV: Using Microsoft Dynamics CRM; Chapter 10: Getting to Know the CRM Application; Navigating the Dynamics CRM Interface; Record Ownership; Connections and Customer Relationships; Managing Activities with Dynamics CRM; Using Queues; Working with E-mail Templates; Merging Duplicate Records; Using Your Mobile Device with Dynamics CRM; Summary; Chapter 11: Using Dynamics CRM for Outlook; Comparing the Outlook and Web Versions of Dynamics CRM; Using Dynamics CRM within Outlook; Using the Outlook Extensions; Summary Chapter 12: Using the Sales FunctionsUnderstanding the Sales Lifecycle; Managing Leads; Managing Oppurtunities; Working with the Product Catalog; Working with Quotes, Orders, and Invoices; Summary; Chapter 13: Using the Marketing Functions; Managing Campaigns; Using Quick Campaigns; Working with Marketing Lists; Other Marketing Functions; Summary; Chapter 14: Using the Service Functions; Managing Cases; Scheduling Service; Summary; Part V: Customizing Dynamics CRM Through the User Interface; Chapter 15: Realizing the Benefits of Office and SharePoint Integration Exporting and Importing Data with Microsoft Excel |
| Record Nr. | UNINA-9910460398103321 |
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Wittemann Matthew
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| Indianapolis, Ind., : Wiley, c2011 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Microsoft Dynamics CRM 2011 administration bible [[electronic resource] /] / Matthew Wittemann and Geoff Ables
| Microsoft Dynamics CRM 2011 administration bible [[electronic resource] /] / Matthew Wittemann and Geoff Ables |
| Autore | Wittemann Matthew |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Indianapolis, Ind., : Wiley, c2011 |
| Descrizione fisica | 1 online resource (819 p.) |
| Disciplina | 658.812028553 |
| Altri autori (Persone) | AblesGeoff |
| Collana | Bible |
| Soggetto topico |
Customer relations - Management - Data processing
Management information systems |
| ISBN |
1-118-05789-9
1-283-02700-3 9786613027009 1-118-02921-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Microsoft Dynamics CRM 2011 Administration Bible; About the Authors; Credits; Part I: Laying a Solid Foundation; Managing Customers with CRM; Chapter 1: Familiarizing Yourself with CRM; Getting Acquainted with CRM: Concepts and Terminology; Understanding What Makes Microsoft Dynamics CRM Unique; XRM: Extending CRM; Planning a Successful CRM Project; Summary; Chapter 2: Taking a Tour of Dynamics CRM; Looking at What's New in Microsoft Dynamics CRM 2011; Changes to the User Experience; Choosing a Deployment Option; System Requirements; Accessing CRM; Summary; Part II: Installing Dynamics CRM
Chapter 3: Architecting Your CRM SystemPlanning Your Installation Strategy; Breaking Out Server Roles; Installing the Dynamics CRM Server; Upgrading the Dynamics CRM Server; Summary; Chapter 4: Installing Other Components for Dynamics CRM; Installing Ancillary Server Components; Configuring Dynamics CRM for External Access; Intergrating E-Mail with Dynamics CRM; Installing the Outlook Client; Summary; Part III: Administering Dynamics CRM; Chapter 5: Post-Installation System Settings; Putting Your Dynamics CRM House in Order; Taking Your Network and Domain Policies into Consideration Planning and Implementing Your Organization's StructurePreparing for Your First User; Summary; Chapter 6: Managing Users in Dynamics CRM; Understanding Licensing Options; Authenticating Users; Managing Users; Summary; Chapter 7: Using the Deployment Manager; Using the Deployment Manager Console; Summary; Chapter 8: Managing Data; Importing Data with the Import Data Wizard; Detecting Duplicates; Cleaning Up Your Data with the Bulk Deletion Wizard; Summary; Chapter 9: Maintaining, Optimizing, and Troubleshooting Dynamics CRM; Maintaining Dynamics CRM; Optimizing Dynamics CRM Troubleshooting Errors and Performance ProblemsSummary; Part IV: Using Microsoft Dynamics CRM; Chapter 10: Getting to Know the CRM Application; Navigating the Dynamics CRM Interface; Record Ownership; Connections and Customer Relationships; Managing Activities with Dynamics CRM; Using Queues; Working with E-mail Templates; Merging Duplicate Records; Using Your Mobile Device with Dynamics CRM; Summary; Chapter 11: Using Dynamics CRM for Outlook; Comparing the Outlook and Web Versions of Dynamics CRM; Using Dynamics CRM within Outlook; Using the Outlook Extensions; Summary Chapter 12: Using the Sales FunctionsUnderstanding the Sales Lifecycle; Managing Leads; Managing Oppurtunities; Working with the Product Catalog; Working with Quotes, Orders, and Invoices; Summary; Chapter 13: Using the Marketing Functions; Managing Campaigns; Using Quick Campaigns; Working with Marketing Lists; Other Marketing Functions; Summary; Chapter 14: Using the Service Functions; Managing Cases; Scheduling Service; Summary; Part V: Customizing Dynamics CRM Through the User Interface; Chapter 15: Realizing the Benefits of Office and SharePoint Integration Exporting and Importing Data with Microsoft Excel |
| Record Nr. | UNINA-9910785408203321 |
|
Wittemann Matthew
|
||
| Indianapolis, Ind., : Wiley, c2011 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Microsoft Dynamics CRM 2011 administration bible / / Matthew Wittemann and Geoff Ables
| Microsoft Dynamics CRM 2011 administration bible / / Matthew Wittemann and Geoff Ables |
| Autore | Wittemann Matthew |
| Edizione | [1st edition] |
| Pubbl/distr/stampa | Indianapolis, Ind., : Wiley, c2011 |
| Descrizione fisica | 1 online resource (819 p.) |
| Disciplina | 658.812028553 |
| Altri autori (Persone) | AblesGeoff |
| Collana | Bible |
| Soggetto topico |
Customer relations - Management - Data processing
Management information systems |
| ISBN |
1-118-05789-9
1-283-02700-3 9786613027009 1-118-02921-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Microsoft Dynamics CRM 2011 Administration Bible; About the Authors; Credits; Part I: Laying a Solid Foundation; Managing Customers with CRM; Chapter 1: Familiarizing Yourself with CRM; Getting Acquainted with CRM: Concepts and Terminology; Understanding What Makes Microsoft Dynamics CRM Unique; XRM: Extending CRM; Planning a Successful CRM Project; Summary; Chapter 2: Taking a Tour of Dynamics CRM; Looking at What's New in Microsoft Dynamics CRM 2011; Changes to the User Experience; Choosing a Deployment Option; System Requirements; Accessing CRM; Summary; Part II: Installing Dynamics CRM
Chapter 3: Architecting Your CRM SystemPlanning Your Installation Strategy; Breaking Out Server Roles; Installing the Dynamics CRM Server; Upgrading the Dynamics CRM Server; Summary; Chapter 4: Installing Other Components for Dynamics CRM; Installing Ancillary Server Components; Configuring Dynamics CRM for External Access; Intergrating E-Mail with Dynamics CRM; Installing the Outlook Client; Summary; Part III: Administering Dynamics CRM; Chapter 5: Post-Installation System Settings; Putting Your Dynamics CRM House in Order; Taking Your Network and Domain Policies into Consideration Planning and Implementing Your Organization's StructurePreparing for Your First User; Summary; Chapter 6: Managing Users in Dynamics CRM; Understanding Licensing Options; Authenticating Users; Managing Users; Summary; Chapter 7: Using the Deployment Manager; Using the Deployment Manager Console; Summary; Chapter 8: Managing Data; Importing Data with the Import Data Wizard; Detecting Duplicates; Cleaning Up Your Data with the Bulk Deletion Wizard; Summary; Chapter 9: Maintaining, Optimizing, and Troubleshooting Dynamics CRM; Maintaining Dynamics CRM; Optimizing Dynamics CRM Troubleshooting Errors and Performance ProblemsSummary; Part IV: Using Microsoft Dynamics CRM; Chapter 10: Getting to Know the CRM Application; Navigating the Dynamics CRM Interface; Record Ownership; Connections and Customer Relationships; Managing Activities with Dynamics CRM; Using Queues; Working with E-mail Templates; Merging Duplicate Records; Using Your Mobile Device with Dynamics CRM; Summary; Chapter 11: Using Dynamics CRM for Outlook; Comparing the Outlook and Web Versions of Dynamics CRM; Using Dynamics CRM within Outlook; Using the Outlook Extensions; Summary Chapter 12: Using the Sales FunctionsUnderstanding the Sales Lifecycle; Managing Leads; Managing Oppurtunities; Working with the Product Catalog; Working with Quotes, Orders, and Invoices; Summary; Chapter 13: Using the Marketing Functions; Managing Campaigns; Using Quick Campaigns; Working with Marketing Lists; Other Marketing Functions; Summary; Chapter 14: Using the Service Functions; Managing Cases; Scheduling Service; Summary; Part V: Customizing Dynamics CRM Through the User Interface; Chapter 15: Realizing the Benefits of Office and SharePoint Integration Exporting and Importing Data with Microsoft Excel |
| Record Nr. | UNINA-9910820955503321 |
|
Wittemann Matthew
|
||
| Indianapolis, Ind., : Wiley, c2011 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Microsoft Dynamics CRM 2011 applications (MB2-868) certification guide [[electronic resource] ] : a practical guide on how to use and manage Microsoft Dynamics CRM 2011 that focuses on helping you to pass the Microsoft certification exam / / Danny Varghese
| Microsoft Dynamics CRM 2011 applications (MB2-868) certification guide [[electronic resource] ] : a practical guide on how to use and manage Microsoft Dynamics CRM 2011 that focuses on helping you to pass the Microsoft certification exam / / Danny Varghese |
| Autore | Varghese Danny |
| Pubbl/distr/stampa | Birmingham, England, : Packt Publishing, c2013 |
| Descrizione fisica | 1 online resource (344 p.) |
| Disciplina | 658.812028553 |
| Soggetto topico |
Management information systems
Customer relations - Management - Data processing |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-84968-651-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Copyright; Credits; About the Author; Acknowledgement; About the Reviewers; www.packtpub.com; Table of Contents; Preface; Chapter 1: Microsoft Dynamics CRM 2011 Overview; Introduction to CRM 2011; Sales module; Business scenarios; Marketing module; Business scenarios; Customer service module; Business scenarios; Microsoft Dynamics CRM 2011 training and certifications; Training courses and examination; For users; For implementers and administrators; For developers; Certifications; Microsoft Certified Technology Specialist (MCTS); Microsoft Certified IT Professional (MCITP)
Benefits of certificationExam MB2-868; How to study for the exam; Hands-on experience; How to register for your exam; Exam languages; Exam fees; Retaking the exam; What to expect at the test center; How to make the best use of your time; How to answer the questions; Summary; Chapter 2: Activities and Notes; Activities; Business scenario; Custom activities; Activity attributes; Common attributes; E-mail specific attributes; Phone call specific attributes; Letter specific attributes; Fax specific attributes; Appointment specific attributes; Creating activities; Completing activities Viewing activitiesViewing activities on a record; Activity roll-up; Activity views; E-mail templates; Creating e-mail templates; Direct e-mails using e-mail templates; Notes; Creating notes; Test your knowledge; Summary; Chapter 3: Managing Marketing Automation Applications - Marketing Lists and Campaigns; Introduction to marketing list core records; Creating and managing marketing lists; Creating static marketing lists; Business scenario; Managing members dialog box; Updating static marketing lists; Creating dynamic marketing lists; Business scenario Copying a dynamic marketing list to a static marketing listCopying marketing lists; Deleting and deactivating marketing lists; Dynamic versus static marketing lists; Creating and working with campaigns; Business scenario; Planning activities; Creating planning activities; Campaign activities; Creating campaign activities; Campaign responses; Targeted products; Adding targeted products; Sales literature; Adding sales literature; Target marketing lists; Adding marketing lists; Related campaigns; Adding related campaigns; Creating marketing campaigns; Campaign financial metrics Creating and working with quick campaignsCreating quick campaigns; Scope of a quick campaign; Managing campaigns; Distributing campaign activities; Campaign responses; Creating a campaign response manually; Converting an activity to a campaign response; Converting a campaign response; Closing a campaign response; Campaign templates; Campaigns versus quick campaigns; Reporting and analysis; Views; Charts; Advanced find; Creating an advanced find; Export to Excel; Dashboards; Marketing dashboard; Creating a personal dashboard; System reports; Running marketing reports; Report wizard Creating reports |
| Record Nr. | UNINA-9910463185303321 |
|
Varghese Danny
|
||
| Birmingham, England, : Packt Publishing, c2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Microsoft Dynamics CRM 2011 applications (MB2-868) certification guide [[electronic resource] ] : a practical guide on how to use and manage Microsoft Dynamics CRM 2011 that focuses on helping you to pass the Microsoft certification exam / / Danny Varghese
| Microsoft Dynamics CRM 2011 applications (MB2-868) certification guide [[electronic resource] ] : a practical guide on how to use and manage Microsoft Dynamics CRM 2011 that focuses on helping you to pass the Microsoft certification exam / / Danny Varghese |
| Autore | Varghese Danny |
| Pubbl/distr/stampa | Birmingham, England, : Packt Publishing, c2013 |
| Descrizione fisica | 1 online resource (344 p.) |
| Disciplina | 658.812028553 |
| Soggetto topico |
Management information systems
Customer relations - Management - Data processing |
| ISBN | 1-84968-651-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Copyright; Credits; About the Author; Acknowledgement; About the Reviewers; www.packtpub.com; Table of Contents; Preface; Chapter 1: Microsoft Dynamics CRM 2011 Overview; Introduction to CRM 2011; Sales module; Business scenarios; Marketing module; Business scenarios; Customer service module; Business scenarios; Microsoft Dynamics CRM 2011 training and certifications; Training courses and examination; For users; For implementers and administrators; For developers; Certifications; Microsoft Certified Technology Specialist (MCTS); Microsoft Certified IT Professional (MCITP)
Benefits of certificationExam MB2-868; How to study for the exam; Hands-on experience; How to register for your exam; Exam languages; Exam fees; Retaking the exam; What to expect at the test center; How to make the best use of your time; How to answer the questions; Summary; Chapter 2: Activities and Notes; Activities; Business scenario; Custom activities; Activity attributes; Common attributes; E-mail specific attributes; Phone call specific attributes; Letter specific attributes; Fax specific attributes; Appointment specific attributes; Creating activities; Completing activities Viewing activitiesViewing activities on a record; Activity roll-up; Activity views; E-mail templates; Creating e-mail templates; Direct e-mails using e-mail templates; Notes; Creating notes; Test your knowledge; Summary; Chapter 3: Managing Marketing Automation Applications - Marketing Lists and Campaigns; Introduction to marketing list core records; Creating and managing marketing lists; Creating static marketing lists; Business scenario; Managing members dialog box; Updating static marketing lists; Creating dynamic marketing lists; Business scenario Copying a dynamic marketing list to a static marketing listCopying marketing lists; Deleting and deactivating marketing lists; Dynamic versus static marketing lists; Creating and working with campaigns; Business scenario; Planning activities; Creating planning activities; Campaign activities; Creating campaign activities; Campaign responses; Targeted products; Adding targeted products; Sales literature; Adding sales literature; Target marketing lists; Adding marketing lists; Related campaigns; Adding related campaigns; Creating marketing campaigns; Campaign financial metrics Creating and working with quick campaignsCreating quick campaigns; Scope of a quick campaign; Managing campaigns; Distributing campaign activities; Campaign responses; Creating a campaign response manually; Converting an activity to a campaign response; Converting a campaign response; Closing a campaign response; Campaign templates; Campaigns versus quick campaigns; Reporting and analysis; Views; Charts; Advanced find; Creating an advanced find; Export to Excel; Dashboards; Marketing dashboard; Creating a personal dashboard; System reports; Running marketing reports; Report wizard Creating reports |
| Record Nr. | UNINA-9910786707603321 |
|
Varghese Danny
|
||
| Birmingham, England, : Packt Publishing, c2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
