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The internal consultant [[electronic resource] ] : drawing on inside expertise / / Marcia Meislin
| The internal consultant [[electronic resource] ] : drawing on inside expertise / / Marcia Meislin |
| Autore | Meislin Marcia |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications |
| Descrizione fisica | 1 online resource (110 p.) |
| Disciplina | 658.4/6 |
| Collana | A Fifty-Minute series book |
| Soggetto topico | Business consultants |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4175-2072-8 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910455363003321 |
Meislin Marcia
|
||
| Menlo Park, Calif., : Crisp Publications | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The internal consultant [[electronic resource] ] : drawing on inside expertise / / Marcia Meislin
| The internal consultant [[electronic resource] ] : drawing on inside expertise / / Marcia Meislin |
| Autore | Meislin Marcia |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications |
| Descrizione fisica | 1 online resource (110 p.) |
| Disciplina | 658.4/6 |
| Collana | A Fifty-Minute series book |
| Soggetto topico | Business consultants |
| ISBN | 1-4175-2072-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910780453203321 |
|
Meislin Marcia
|
||
| Menlo Park, Calif., : Crisp Publications | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The internal consultant : drawing on inside expertise / / Marcia Meislin
| The internal consultant : drawing on inside expertise / / Marcia Meislin |
| Autore | Meislin Marcia |
| Pubbl/distr/stampa | Menlo Park, Calif., : Crisp Publications |
| Descrizione fisica | 1 online resource (110 p.) |
| Disciplina | 658.4/6 |
| Collana | A Fifty-Minute series book |
| Soggetto topico | Business consultants |
| ISBN | 1-4175-2072-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
TITLE -- COPYRIGHT -- ABOUT THE AUTHOR -- ABOUT THE SERIES -- CONTENTS -- DEDICATION -- INTRODUCTION -- SECTION 1 What Is an Internal Consultant? -- THE INTERNAL CONSULTANT -- CONSULTANTS' SPECIAL CHALLENGES -- HOW AND WHY PEOPLE BECOME INTERNAL CONSULTANTS -- Career Enrichment -- CONSULTING COMPETENCIES FEEDBACK -- SECTION 2 How to Define Yourself as a Consultant -- WHAT IS THE CUSTOMER-SUPPLIER CHAIN? -- HOW DO YOU FIT INTO THAT CHAIN? -- WHAT DO CLIENTS NEED FROM YOU? -- WHY CONSULTANTS NEED TO BE REAL -- Author's Response -- Lesson 1: Most People Are Ambivalent about Hearing Honest Feedback -- Lesson 2: They Often "Shoot the Messenger" -- Lesson 3: Build Rapport and Trust with Your Client Before Beginning Intensive Work -- Lesson 4: Client Resistance Can Happen Anywhere, Anytime and at Any Level -- IN-HOUSE CONSULTANTS: SPECIAL CONSIDERATIONS -- SECTION 3 The Eight-Phase C-O-N-S-U-L-T-S Process -- THE INTERNAL CONSULTING PROCESS -- PHASE 1: CONTACT -- First Impressions -- FINDING DECISION MAKERS -- WHEN IS THE BEST TIME TO MAKE CONTACT? -- CONTACT OBSERVATIONS -- PHASE 2: OUTCOMES -- CONSULTANT'S ANALYSIS OF THE SITUATION -- PHASE 3: NEGOTIATE NEEDS -- COMMON NEGOTIATING POINTS -- Time Commitment on Both Sides -- Method for Data Gathering -- Specific Objectives and Timeframes -- Administrative Support -- Budget -- Check-in Periods -- Ongoing Form of Communication -- Relationship Issues -- Location/Office Space -- Additional Points to Clarify -- PHASE 4: SEARCH FOR DATA -- WHY DO DATA GATHERING? -- INFORMATIONAL INTERVIEWING GUIDELINES -- Interview Guidelines -- Setting Up the Interview -- Preparing for the Interview -- Starting the Interview -- Conducting the Interview -- Listen Actively -- Taking Notes -- Closing the Interview -- PHASE 5: UNDERSTAND AND FEED BACK DATA -- THE THREE METHODS -- Method 1: Gap Analysis.
Method 2: Forced-Field Analysis -- FORCE-FIELD ANALYSIS -- Method 3: The Four Ps Analysis -- TIPS FOR RECEIVING FEEDBACK -- PHASE 6: LAY OUT ACTION PLAN -- DEVELOPING A UNIFIED PLAN -- Activity #1 -- Activity #2 -- Activity #3 -- WRITING OUT THE UNIFIED ACTION PLAN -- PHASE 7: TRACK RESULTS -- PHASE 8: SET IN MOTION -- SECTION 4 Understanding and Working with Resistance -- WHAT IS RESISTANCE? -- HANDLING RESISTANCE -- STRATEGIES FOR RESISTING RESISTANCE -- Your Own Blocks -- APPLYING WHAT YOU LEARNED -- SECTION 5 How to Market Yourself Inside the Organization -- POSITIONING YOURSELF IN THE MARKET -- Create Your Positioning Statement -- DESCRIBING YOUR BENEFIT -- NOW IT'S YOUR TURN. READY? GO… -- PACKAGING YOUR SERVICES -- GETTING CREDIBILITY. |
| Record Nr. | UNINA-9910971180103321 |
|
Meislin Marcia
|
||
| Menlo Park, Calif., : Crisp Publications | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Learning Consultation : A Systemic Framework / / by David Campbell
| Learning Consultation : A Systemic Framework / / by David Campbell |
| Autore | Campbell David |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | Boca Raton, FL : , : Routledge, , [2018] |
| Descrizione fisica | 1 online resource (179 p.) |
| Disciplina |
658.4/6
668.4601 |
| Collana | Systemic thinking and practice series. Work with organizations |
| Soggetto topico |
Learning
Organizational learning |
| Soggetto genere / forma | Electronic books. |
| ISBN |
0-429-90138-0
0-429-47661-2 1-283-12497-1 9786613124975 1-84940-186-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | pt. 1. The seminars -- pt. 2. The applications. |
| Record Nr. | UNINA-9910461246403321 |
|
Campbell David
|
||
| Boca Raton, FL : , : Routledge, , [2018] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Learning Consultation : A Systemic Framework / / by David Campbell
| Learning Consultation : A Systemic Framework / / by David Campbell |
| Autore | Campbell David |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | Boca Raton, FL : , : Routledge, , [2018] |
| Descrizione fisica | 1 online resource (179 p.) |
| Disciplina |
658.4/6
668.4601 |
| Collana | Systemic thinking and practice series. Work with organizations |
| Soggetto topico |
Learning
Organizational learning |
| ISBN |
0-429-91561-6
0-429-90138-0 0-429-47661-2 1-283-12497-1 9786613124975 1-84940-186-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | pt. 1. The seminars -- pt. 2. The applications. |
| Record Nr. | UNINA-9910789419003321 |
|
Campbell David
|
||
| Boca Raton, FL : , : Routledge, , [2018] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Learning Consultation : A Systemic Framework / / by David Campbell
| Learning Consultation : A Systemic Framework / / by David Campbell |
| Autore | Campbell David |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | Boca Raton, FL : , : Routledge, , [2018] |
| Descrizione fisica | 1 online resource (179 p.) |
| Disciplina |
658.4/6
668.4601 |
| Collana | Systemic thinking and practice series. Work with organizations |
| Soggetto topico |
Learning
Organizational learning |
| ISBN |
0-429-91561-6
0-429-90138-0 0-429-47661-2 1-283-12497-1 9786613124975 1-84940-186-1 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | pt. 1. The seminars -- pt. 2. The applications. |
| Record Nr. | UNINA-9910972592403321 |
|
Campbell David
|
||
| Boca Raton, FL : , : Routledge, , [2018] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||