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7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership
7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership
Autore Executives American
Edizione [2nd ed.]
Pubbl/distr/stampa Washington, DC : , : American Society of Association Executives, , [2012]
Descrizione fisica 1 online resource (178 p.)
Disciplina 658.4/01
658.401
Collana ASAE/Jossey-Bass Series
Soggetto topico Organizational effectiveness
Associations, institutions, etc - Management
Executive ability
Soggetto genere / forma Electronic books.
ISBN 1-118-89129-5
1-118-83396-1
1-118-83424-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Measures of Success: What Remarkable Associations Do That Others Don't; Copyright; Contents; Foreword; Preface to the Revised Edition; Preface to the First Edition; A Useful Model; Teaming Up; Willingness to Share; Chapter 1: A Study of Differences; Setting the Stage; The Commitments; Commitment to Purpose; Commitment to Analysis and Feedback; Commitment to Action; Just a Sample; Chapter 2: Commitment to Purpose; Measure 1: A Customer Service Culture; Always on the Lookout; Measure 2: Alignment of Products and Services with Mission; A Good Fit; No Fear of Failure
Chapter 3: Commitment to Analysis and FeedbackMeasure 3: Data-Driven Strategies; Integrated Systems; Measure 4: Dialogue and Engagement; Demolishing the Silos; Measure 5: CEO as a Broker of Ideas; Chapter 4: Commitment to Action; Measure 6: Organizational Adaptability; Prune to Grow; Mission Sensitive; Measure 7: Alliance Building; Chapter 5: Old Saws and Fresh Cuts; Comparing the Findings; The Road to Remarkable; Chapter 6: Putting the 7 Measures to Work; Associated Builders and Contractors (ABC); International Association of Administrative Professionals (IAAP)
American Academy of Hospice and Palliative Medicine (AAHPM)Appendix A: Profiles of Remarkable Associations; AARP; American College of Cardiology; American Dental Association; Associated General Contractors of America; Girl Scouts of the USA; National Association of Counties; Ohio Society of Certified Public Accountants; Radiological Society of North America; Society for Human Resource Management; Appendix B: Financial Ratio Comparisons; Appendix C: Research Methodology, Timeline, and Tools; Research Methodology; Making the Lists; Data Gathering and Analysis; Probability Versus Proof
Research TimelineResearch Tools; Complete List of Documents Requested; On-Site Interview Questions; Vision, Mission, and Purpose; Markets, Competitors, and the Environment; Organizing Arrangements; Use of Technology; Business Strategy/Strategic Process; Products and Services; Leadership; Culture and Community; Financial Issues; Physical Setting and Location; Public Policy; Follow-up Interview Questions for CEOs; Team Dossier; Appendix D: Frequently Asked Questions; Appendix E: How to Measure the Measures; Measure 1: A Customer Service Culture; Potential Measurement Methods
Measure 2: Alignment of Products and Services with MissionPotential Measurement Methods; Measure 3: Data-Driven Strategies; Potential Measurement Methods; Measure 4: Dialogue and Engagement; Potential Measurement Methods; Measure 5: CEO as Broker of Ideas; Potential Measurement Methods; Measure 6: Organizational Adaptability; Potential Measurement Methods; Measure 7: Alliance Building; Potential Measurement Methods; Appendix F: Participating Organizations; Contributors; Acknowledgments; Donors Acknowledgment; Index
Record Nr. UNINA-9910139032903321
Executives American  
Washington, DC : , : American Society of Association Executives, , [2012]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership
7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership
Autore Executives American
Edizione [2nd ed.]
Pubbl/distr/stampa Washington, DC : , : American Society of Association Executives, , [2012]
Descrizione fisica 1 online resource (178 p.)
Disciplina 658.4/01
658.401
Collana ASAE/Jossey-Bass Series
Soggetto topico Organizational effectiveness
Associations, institutions, etc - Management
Executive ability
ISBN 1-118-89129-5
1-118-83396-1
1-118-83424-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Measures of Success: What Remarkable Associations Do That Others Don't; Copyright; Contents; Foreword; Preface to the Revised Edition; Preface to the First Edition; A Useful Model; Teaming Up; Willingness to Share; Chapter 1: A Study of Differences; Setting the Stage; The Commitments; Commitment to Purpose; Commitment to Analysis and Feedback; Commitment to Action; Just a Sample; Chapter 2: Commitment to Purpose; Measure 1: A Customer Service Culture; Always on the Lookout; Measure 2: Alignment of Products and Services with Mission; A Good Fit; No Fear of Failure
Chapter 3: Commitment to Analysis and FeedbackMeasure 3: Data-Driven Strategies; Integrated Systems; Measure 4: Dialogue and Engagement; Demolishing the Silos; Measure 5: CEO as a Broker of Ideas; Chapter 4: Commitment to Action; Measure 6: Organizational Adaptability; Prune to Grow; Mission Sensitive; Measure 7: Alliance Building; Chapter 5: Old Saws and Fresh Cuts; Comparing the Findings; The Road to Remarkable; Chapter 6: Putting the 7 Measures to Work; Associated Builders and Contractors (ABC); International Association of Administrative Professionals (IAAP)
American Academy of Hospice and Palliative Medicine (AAHPM)Appendix A: Profiles of Remarkable Associations; AARP; American College of Cardiology; American Dental Association; Associated General Contractors of America; Girl Scouts of the USA; National Association of Counties; Ohio Society of Certified Public Accountants; Radiological Society of North America; Society for Human Resource Management; Appendix B: Financial Ratio Comparisons; Appendix C: Research Methodology, Timeline, and Tools; Research Methodology; Making the Lists; Data Gathering and Analysis; Probability Versus Proof
Research TimelineResearch Tools; Complete List of Documents Requested; On-Site Interview Questions; Vision, Mission, and Purpose; Markets, Competitors, and the Environment; Organizing Arrangements; Use of Technology; Business Strategy/Strategic Process; Products and Services; Leadership; Culture and Community; Financial Issues; Physical Setting and Location; Public Policy; Follow-up Interview Questions for CEOs; Team Dossier; Appendix D: Frequently Asked Questions; Appendix E: How to Measure the Measures; Measure 1: A Customer Service Culture; Potential Measurement Methods
Measure 2: Alignment of Products and Services with MissionPotential Measurement Methods; Measure 3: Data-Driven Strategies; Potential Measurement Methods; Measure 4: Dialogue and Engagement; Potential Measurement Methods; Measure 5: CEO as Broker of Ideas; Potential Measurement Methods; Measure 6: Organizational Adaptability; Potential Measurement Methods; Measure 7: Alliance Building; Potential Measurement Methods; Appendix F: Participating Organizations; Contributors; Acknowledgments; Donors Acknowledgment; Index
Record Nr. UNISA-996200528603316
Executives American  
Washington, DC : , : American Society of Association Executives, , [2012]
Materiale a stampa
Lo trovi qui: Univ. di Salerno
Opac: Controlla la disponibilità qui
7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership
7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership
Autore Executives American
Edizione [2nd ed.]
Pubbl/distr/stampa Washington, DC : , : American Society of Association Executives, , [2012]
Descrizione fisica 1 online resource (178 p.)
Disciplina 658.4/01
658.401
Collana ASAE/Jossey-Bass Series
Soggetto topico Organizational effectiveness
Associations, institutions, etc - Management
Executive ability
ISBN 1-118-89129-5
1-118-83396-1
1-118-83424-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Measures of Success: What Remarkable Associations Do That Others Don't; Copyright; Contents; Foreword; Preface to the Revised Edition; Preface to the First Edition; A Useful Model; Teaming Up; Willingness to Share; Chapter 1: A Study of Differences; Setting the Stage; The Commitments; Commitment to Purpose; Commitment to Analysis and Feedback; Commitment to Action; Just a Sample; Chapter 2: Commitment to Purpose; Measure 1: A Customer Service Culture; Always on the Lookout; Measure 2: Alignment of Products and Services with Mission; A Good Fit; No Fear of Failure
Chapter 3: Commitment to Analysis and FeedbackMeasure 3: Data-Driven Strategies; Integrated Systems; Measure 4: Dialogue and Engagement; Demolishing the Silos; Measure 5: CEO as a Broker of Ideas; Chapter 4: Commitment to Action; Measure 6: Organizational Adaptability; Prune to Grow; Mission Sensitive; Measure 7: Alliance Building; Chapter 5: Old Saws and Fresh Cuts; Comparing the Findings; The Road to Remarkable; Chapter 6: Putting the 7 Measures to Work; Associated Builders and Contractors (ABC); International Association of Administrative Professionals (IAAP)
American Academy of Hospice and Palliative Medicine (AAHPM)Appendix A: Profiles of Remarkable Associations; AARP; American College of Cardiology; American Dental Association; Associated General Contractors of America; Girl Scouts of the USA; National Association of Counties; Ohio Society of Certified Public Accountants; Radiological Society of North America; Society for Human Resource Management; Appendix B: Financial Ratio Comparisons; Appendix C: Research Methodology, Timeline, and Tools; Research Methodology; Making the Lists; Data Gathering and Analysis; Probability Versus Proof
Research TimelineResearch Tools; Complete List of Documents Requested; On-Site Interview Questions; Vision, Mission, and Purpose; Markets, Competitors, and the Environment; Organizing Arrangements; Use of Technology; Business Strategy/Strategic Process; Products and Services; Leadership; Culture and Community; Financial Issues; Physical Setting and Location; Public Policy; Follow-up Interview Questions for CEOs; Team Dossier; Appendix D: Frequently Asked Questions; Appendix E: How to Measure the Measures; Measure 1: A Customer Service Culture; Potential Measurement Methods
Measure 2: Alignment of Products and Services with MissionPotential Measurement Methods; Measure 3: Data-Driven Strategies; Potential Measurement Methods; Measure 4: Dialogue and Engagement; Potential Measurement Methods; Measure 5: CEO as Broker of Ideas; Potential Measurement Methods; Measure 6: Organizational Adaptability; Potential Measurement Methods; Measure 7: Alliance Building; Potential Measurement Methods; Appendix F: Participating Organizations; Contributors; Acknowledgments; Donors Acknowledgment; Index
Record Nr. UNINA-9910830190703321
Executives American  
Washington, DC : , : American Society of Association Executives, , [2012]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership
7 measures of success : what remarkable associations do that others don't / / ASAE & the Center for Association Leadership
Autore Executives American
Edizione [2nd ed.]
Pubbl/distr/stampa Washington, DC : , : American Society of Association Executives, , [2012]
Descrizione fisica 1 online resource (178 p.)
Disciplina 658.4/01
658.401
Collana ASAE/Jossey-Bass Series
Soggetto topico Organizational effectiveness
Associations, institutions, etc - Management
Executive ability
ISBN 1-118-89129-5
1-118-83396-1
1-118-83424-0
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Measures of Success: What Remarkable Associations Do That Others Don't; Copyright; Contents; Foreword; Preface to the Revised Edition; Preface to the First Edition; A Useful Model; Teaming Up; Willingness to Share; Chapter 1: A Study of Differences; Setting the Stage; The Commitments; Commitment to Purpose; Commitment to Analysis and Feedback; Commitment to Action; Just a Sample; Chapter 2: Commitment to Purpose; Measure 1: A Customer Service Culture; Always on the Lookout; Measure 2: Alignment of Products and Services with Mission; A Good Fit; No Fear of Failure
Chapter 3: Commitment to Analysis and FeedbackMeasure 3: Data-Driven Strategies; Integrated Systems; Measure 4: Dialogue and Engagement; Demolishing the Silos; Measure 5: CEO as a Broker of Ideas; Chapter 4: Commitment to Action; Measure 6: Organizational Adaptability; Prune to Grow; Mission Sensitive; Measure 7: Alliance Building; Chapter 5: Old Saws and Fresh Cuts; Comparing the Findings; The Road to Remarkable; Chapter 6: Putting the 7 Measures to Work; Associated Builders and Contractors (ABC); International Association of Administrative Professionals (IAAP)
American Academy of Hospice and Palliative Medicine (AAHPM)Appendix A: Profiles of Remarkable Associations; AARP; American College of Cardiology; American Dental Association; Associated General Contractors of America; Girl Scouts of the USA; National Association of Counties; Ohio Society of Certified Public Accountants; Radiological Society of North America; Society for Human Resource Management; Appendix B: Financial Ratio Comparisons; Appendix C: Research Methodology, Timeline, and Tools; Research Methodology; Making the Lists; Data Gathering and Analysis; Probability Versus Proof
Research TimelineResearch Tools; Complete List of Documents Requested; On-Site Interview Questions; Vision, Mission, and Purpose; Markets, Competitors, and the Environment; Organizing Arrangements; Use of Technology; Business Strategy/Strategic Process; Products and Services; Leadership; Culture and Community; Financial Issues; Physical Setting and Location; Public Policy; Follow-up Interview Questions for CEOs; Team Dossier; Appendix D: Frequently Asked Questions; Appendix E: How to Measure the Measures; Measure 1: A Customer Service Culture; Potential Measurement Methods
Measure 2: Alignment of Products and Services with MissionPotential Measurement Methods; Measure 3: Data-Driven Strategies; Potential Measurement Methods; Measure 4: Dialogue and Engagement; Potential Measurement Methods; Measure 5: CEO as Broker of Ideas; Potential Measurement Methods; Measure 6: Organizational Adaptability; Potential Measurement Methods; Measure 7: Alliance Building; Potential Measurement Methods; Appendix F: Participating Organizations; Contributors; Acknowledgments; Donors Acknowledgment; Index
Altri titoli varianti Seven measures of success
Record Nr. UNINA-9910876879903321
Executives American  
Washington, DC : , : American Society of Association Executives, , [2012]
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Agility [[electronic resource] ] : competing and winning in a tech-savvy marketplace / / Mark Mueller-Eberstein
Agility [[electronic resource] ] : competing and winning in a tech-savvy marketplace / / Mark Mueller-Eberstein
Autore Mueller-Eberstein Mark <1970->
Edizione [1st edition]
Pubbl/distr/stampa New York, : Wiley, 2010
Descrizione fisica 1 online resource (274 p.)
Disciplina 658.4/01
Collana [Microsoft executive leadership series]
Soggetto topico Information technology - Management
Creative ability in business
Success in business
ISBN 0-470-91252-9
1-119-20039-3
1-282-65420-9
9786612654206
0-470-91250-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Agility: Competing and Winning in a Tech-Savvy Marketplace; ABOUT THE EXECUTIVE LEADERSHIP SERIES; CONTENTS; PREFACE; ACKNOWLEDGMENTS; CHAPTER 1: LEADING INTO THE FUTURE; CHAPTER 2: MAXIMUM RIDE: OWNING TECHNOLOGY VERSUS JUST USING IT; CHAPTER 3: OPTIMIZING FOR AGILITY: A DIFFERENT WAY TO VIEW YOUR BUSINESS; CHAPTER 4: TECHNOLOGY AS THE COMPETITIVE EDGE; CHAPTER 5: BUSINESS IMPACT: TECHNOLOGY SOLUTIONS FROM THE SHOP FLOOR TO THE TOP FLOOR; CHAPTER 6: ASSESSING YOUR SITUATION; CHAPTER 7: MAKING IT HAPPEN; CHAPTER 8: OPTIMIZING YOUR WORKFORCE: LEVERAGING THE NEW WITH THE OLD
CHAPTER 9: STARTING OVER TO STAY AHEAD INDEX
Record Nr. UNINA-9910140841703321
Mueller-Eberstein Mark <1970->  
New York, : Wiley, 2010
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Agility : competing and winning in a tech-savvy marketplace / / Mark Mueller-Eberstein
Agility : competing and winning in a tech-savvy marketplace / / Mark Mueller-Eberstein
Autore Mueller-Eberstein Mark <1970->
Edizione [1st edition]
Pubbl/distr/stampa New York, : Wiley, 2010
Descrizione fisica 1 online resource (274 p.)
Disciplina 658.4/01
Collana [Microsoft executive leadership series]
Soggetto topico Information technology - Management
Creative ability in business
Success in business
ISBN 0-470-91252-9
1-119-20039-3
1-282-65420-9
9786612654206
0-470-91250-2
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Agility: Competing and Winning in a Tech-Savvy Marketplace; ABOUT THE EXECUTIVE LEADERSHIP SERIES; CONTENTS; PREFACE; ACKNOWLEDGMENTS; CHAPTER 1: LEADING INTO THE FUTURE; CHAPTER 2: MAXIMUM RIDE: OWNING TECHNOLOGY VERSUS JUST USING IT; CHAPTER 3: OPTIMIZING FOR AGILITY: A DIFFERENT WAY TO VIEW YOUR BUSINESS; CHAPTER 4: TECHNOLOGY AS THE COMPETITIVE EDGE; CHAPTER 5: BUSINESS IMPACT: TECHNOLOGY SOLUTIONS FROM THE SHOP FLOOR TO THE TOP FLOOR; CHAPTER 6: ASSESSING YOUR SITUATION; CHAPTER 7: MAKING IT HAPPEN; CHAPTER 8: OPTIMIZING YOUR WORKFORCE: LEVERAGING THE NEW WITH THE OLD
CHAPTER 9: STARTING OVER TO STAY AHEAD INDEX
Record Nr. UNINA-9910819842403321
Mueller-Eberstein Mark <1970->  
New York, : Wiley, 2010
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Balanced scorecard diagnostics [[electronic resource] ] : maintaining maximum performance / / Paul R. Niven
Balanced scorecard diagnostics [[electronic resource] ] : maintaining maximum performance / / Paul R. Niven
Autore Niven Paul R
Pubbl/distr/stampa Hoboken, N.J., : Wiley, c2005
Descrizione fisica 1 online resource (226 p.)
Disciplina 658.4/01
Soggetto topico Organizational effectiveness - Measurement
Performance - Measurement
Industrial productivity - Measurement
Soggetto genere / forma Electronic books.
ISBN 0-470-89359-1
1-280-25531-5
9786610255313
0-471-74690-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto The current state of the balanced scorecard -- First things first -- Before you measure -- Strategy maps -- Measures, targets, and initiatives -- Cascading the balanced scorecard to drive organizational alignment -- Key balanced scorecard process linkages : budgeting, compensation, and corporate governance -- Sharing balanced scorecard results : reporting and strategy-centered management meetings -- Building the balanced scorecard at Aliant, Inc.
Record Nr. UNINA-9910457738103321
Niven Paul R  
Hoboken, N.J., : Wiley, c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Balanced scorecard diagnostics [[electronic resource] ] : maintaining maximum performance / / Paul R. Niven
Balanced scorecard diagnostics [[electronic resource] ] : maintaining maximum performance / / Paul R. Niven
Autore Niven Paul R
Pubbl/distr/stampa Hoboken, N.J., : Wiley, c2005
Descrizione fisica 1 online resource (226 p.)
Disciplina 658.4/01
Soggetto topico Organizational effectiveness - Measurement
Performance - Measurement
Industrial productivity - Measurement
ISBN 0-470-89359-1
1-280-25531-5
9786610255313
0-471-74690-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto The current state of the balanced scorecard -- First things first -- Before you measure -- Strategy maps -- Measures, targets, and initiatives -- Cascading the balanced scorecard to drive organizational alignment -- Key balanced scorecard process linkages : budgeting, compensation, and corporate governance -- Sharing balanced scorecard results : reporting and strategy-centered management meetings -- Building the balanced scorecard at Aliant, Inc.
Record Nr. UNINA-9910784410003321
Niven Paul R  
Hoboken, N.J., : Wiley, c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Balanced scorecard diagnostics : maintaining maximum performance / / Paul R. Niven
Balanced scorecard diagnostics : maintaining maximum performance / / Paul R. Niven
Autore Niven Paul R
Edizione [1st ed.]
Pubbl/distr/stampa Hoboken, N.J., : Wiley, c2005
Descrizione fisica 1 online resource (226 p.)
Disciplina 658.4/01
Soggetto topico Organizational effectiveness - Measurement
Performance - Measurement
Industrial productivity - Measurement
ISBN 0-470-89359-1
1-280-25531-5
9786610255313
0-471-74690-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto The current state of the balanced scorecard -- First things first -- Before you measure -- Strategy maps -- Measures, targets, and initiatives -- Cascading the balanced scorecard to drive organizational alignment -- Key balanced scorecard process linkages : budgeting, compensation, and corporate governance -- Sharing balanced scorecard results : reporting and strategy-centered management meetings -- Building the balanced scorecard at Aliant, Inc.
Record Nr. UNINA-9910810641903321
Niven Paul R  
Hoboken, N.J., : Wiley, c2005
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Beyond crisis [[electronic resource] ] : achieving renewal in a turbulent world / / Gill Ringland, Patricia Lustig and Oliver Sparrow
Beyond crisis [[electronic resource] ] : achieving renewal in a turbulent world / / Gill Ringland, Patricia Lustig and Oliver Sparrow
Autore Ringland Gill
Pubbl/distr/stampa Hoboken, N.J., : John Wiley & Sons, 2010
Descrizione fisica 1 online resource (347 p.)
Disciplina 658.4/01
Altri autori (Persone) LustigPatricia
SparrowOliver
Soggetto topico Financial crises - United States
Finance - Government policy - United States
Bank failures - United States
Intervention (Federal government) - United States
ISBN 0-470-66189-5
1-119-20590-5
1-283-39734-X
9786613397348
0-470-66366-9
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto A short history of the crisis -- The new operating environment demographics -- What lies ahead? -- Organisational design -- The foxes and hedgehogs of renewal -- The importance of purpose -- Five qualities for renewal --The structure of renewal -- Managing renewal -- Values -- Insight -- Generating options -- Narrative -- Machinery -- Conclusion : a purposeful self-renewing organisation.
Record Nr. UNINA-9910130560503321
Ringland Gill  
Hoboken, N.J., : John Wiley & Sons, 2010
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui