Conflict without Casualties, 2nd Edition [[electronic resource] /] / Regier, Nate |
Autore | Regier Nate |
Edizione | [2nd edition] |
Pubbl/distr/stampa | Berrett-Koehler Publishers, , 2017 |
Descrizione fisica | 1 online resource (224 pages) |
Disciplina | 658.3/145 |
Soggetto non controllato |
Leadership
Conflict Management Responsibility Business & Economics Psychology |
ISBN | 1-5230-8262-3 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Acknowledgments -- Introduction -- Conflict with casualties : drama is killing us -- Conflict -- Drama -- But I'm just trying to help -- A framework for positive con-flict : compassionate accountability can change the world -- Compassion : not for the faint of heart -- Compassion and the cycles of human civilization : will we get it right this time -- Conflict without casualties users manual : putting next element's compassion cy-cle to work -- Violators will be prosecuted : three rules of the compassion cycle -- Warning! drama approaching! : three leading indicators -- It's all about choices : three choices to move -- Coaching accountability when there's no drama : match and move -- The formula for compassionate con-flict : confronting drama with compassion-ate accountability -- Conflict without casualties : preparing to struggle with -- Glossary of terms -- Appendix A: Personal development guide -- Appendix B: Preparing for conflict: building my ORPO bank -- Notes. |
Record Nr. | UNINA-9910792857103321 |
Regier Nate
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||
Berrett-Koehler Publishers, , 2017 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
Conflict without Casualties, 2nd Edition / / Regier, Nate |
Autore | Regier Nate |
Edizione | [2nd edition] |
Pubbl/distr/stampa | Berrett-Koehler Publishers, , 2017 |
Descrizione fisica | 1 online resource (224 pages) |
Disciplina | 658.3/145 |
Soggetto non controllato |
Leadership
Conflict Management Responsibility Business & Economics Psychology |
ISBN | 1-5230-8262-3 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Acknowledgments -- Introduction -- Conflict with casualties : drama is killing us -- Conflict -- Drama -- But I'm just trying to help -- A framework for positive con-flict : compassionate accountability can change the world -- Compassion : not for the faint of heart -- Compassion and the cycles of human civilization : will we get it right this time -- Conflict without casualties users manual : putting next element's compassion cy-cle to work -- Violators will be prosecuted : three rules of the compassion cycle -- Warning! drama approaching! : three leading indicators -- It's all about choices : three choices to move -- Coaching accountability when there's no drama : match and move -- The formula for compassionate con-flict : confronting drama with compassion-ate accountability -- Conflict without casualties : preparing to struggle with -- Glossary of terms -- Appendix A: Personal development guide -- Appendix B: Preparing for conflict: building my ORPO bank -- Notes. |
Record Nr. | UNINA-9910822603303321 |
Regier Nate
![]() |
||
Berrett-Koehler Publishers, , 2017 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
Engaged [[e-book] ] : unleashing your organization's potential through employee engagement / / Linda Holbeche and Geoff Matthews |
Autore | Holbeche Linda |
Edizione | [1st edition] |
Pubbl/distr/stampa | San Francisco, CA, : Jossey-Bass, 2012 |
Descrizione fisica | 1 online resource (345 p.) |
Disciplina |
658.3/145
658.314 658.3145 |
Altri autori (Persone) | MatthewsGeoff |
Soggetto topico |
Employee motivation
Employees - Attitudes Management - Employee participation Organizational behavior |
Soggetto genere / forma | Electronic books. |
ISBN |
1-119-20816-5
1-118-33820-0 1-283-64588-2 1-118-33822-7 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
TITLE PAGE; COPYRIGHT PAGE; CONTENTS; FOREWORD; FOREWORD; INTRODUCTION; CHAPTER 1: WHAT IS ENGAGEMENT - AND WHY DOES IT MATTER?; Introduction; The rising importance of employee engagement; How engaged are employees?; Defining terms; What does engagement look like?; What does disengagement look like?; A win-win relationship?; What do employees want?; The business case - what's the evidence?; Conclusion - an engagement deficit?; CHAPTER 2: WHY IS ENGAGEMENT SO ELUSIVE?; The changing engagement landscape; Diverging interests; The commoditization of work; Mutuality?; The growing engagement gap
Lack of meaning at workChanging expectations of younger workers; More specific engagement factors; But whose job is engagement?; 'Toxic' managers; What about managers themselves?; Bunker mentality; Lack of consultation; So what?; Conclusion; CHAPTER 3: WHAT DRIVES ENGAGEMENT?; Can anyone be 'engaged'?; The main elements of engagement; Towards an integrated model of employee engagement; Conclusion; CHAPTER 4: DO YOU KNOW HOW ENGAGED YOUR PEOPLE ARE RIGHT NOW?; The importance of measurement; Types of surveys and selection of a provider; What to cover in the survey; Setting up the survey process Timing and frequency of surveysLaunching and running the survey; After the survey - turning results into action that makes a difference; Conclusion; Notes; CHAPTER 5: SO WHAT ARE YOUR EMPLOYEES TELLING YOU?; Step 1: Check; Step 2: Calibrate; Conclusion; Notes; CHAPTER 6: GETTING BEYOND ANALYSIS AND INTO ACTION; Step 3: Commit; Step 4: Communicate; Step 5: Conclude; Conclusion; CHAPTER 7: ROADBLOCKS TO CREATING AN ENGAGED WORKFORCE; Addressing managerial resistance; The wrong sorts of management sponsorship; Opposition from employee representatives; Overcoming 'survey fatigue' When engagement improves but doesn't feed through to improved organizational performanceWhen engagement goes too far; The risks of escalation of commitment; Conclusion; CHAPTER 8: BUILDING A CULTURE OF ENGAGEMENT; Creating Connection - the leadership challenge; Leaders and culture-building; Embedding a culture of engagement; Conclusion; CHAPTER 9: ENGAGING MANAGERS; What do engaging leaders and managers actually do?; Conclusion; CHAPTER 10: ENGAGEMENT IN TOUGH TIMES; What do 'engaging employers' do?; Voice; Managing change; The emotional journey of change - the transition curve Handling redundanciesMergers and acquisitions; Leaders as a point of contact to rebuild trust; Public sector engagement challenges; Creating a change-able work environment; Conclusion; CHAPTER 11: FINDING MEANING, GROWTH AND ENGAGEMENT; The talent challenge; Components of Scope; Physician, heal thyself!; Making choices; In summary: managing your own engagement; Conclusion; Notes; ANNEX 1: COMPARISON OF THE EMPLOYEE ENGAGEMENT MODEL AND OTHER VIEWS OF ENGAGEMENT DRIVERS; Gallup; Kenexa; Towers Watson; ANNEX 2: ENGAGEMENT MODEL AND ACTION AREAS; BIBLIOGRAPHY; INDEX |
Record Nr. | UNINA-9910141388503321 |
Holbeche Linda
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||
San Francisco, CA, : Jossey-Bass, 2012 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
Engaged [[e-book] ] : unleashing your organization's potential through employee engagement / / Linda Holbeche and Geoff Matthews |
Autore | Holbeche Linda |
Edizione | [1st edition] |
Pubbl/distr/stampa | San Francisco, CA, : Jossey-Bass, 2012 |
Descrizione fisica | 1 online resource (345 p.) |
Disciplina |
658.3/145
658.314 658.3145 |
Altri autori (Persone) | MatthewsGeoff |
Soggetto topico |
Employee motivation
Employees - Attitudes Management - Employee participation Organizational behavior |
ISBN |
1-119-20816-5
1-118-33820-0 1-283-64588-2 1-118-33822-7 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
TITLE PAGE; COPYRIGHT PAGE; CONTENTS; FOREWORD; FOREWORD; INTRODUCTION; CHAPTER 1: WHAT IS ENGAGEMENT - AND WHY DOES IT MATTER?; Introduction; The rising importance of employee engagement; How engaged are employees?; Defining terms; What does engagement look like?; What does disengagement look like?; A win-win relationship?; What do employees want?; The business case - what's the evidence?; Conclusion - an engagement deficit?; CHAPTER 2: WHY IS ENGAGEMENT SO ELUSIVE?; The changing engagement landscape; Diverging interests; The commoditization of work; Mutuality?; The growing engagement gap
Lack of meaning at workChanging expectations of younger workers; More specific engagement factors; But whose job is engagement?; 'Toxic' managers; What about managers themselves?; Bunker mentality; Lack of consultation; So what?; Conclusion; CHAPTER 3: WHAT DRIVES ENGAGEMENT?; Can anyone be 'engaged'?; The main elements of engagement; Towards an integrated model of employee engagement; Conclusion; CHAPTER 4: DO YOU KNOW HOW ENGAGED YOUR PEOPLE ARE RIGHT NOW?; The importance of measurement; Types of surveys and selection of a provider; What to cover in the survey; Setting up the survey process Timing and frequency of surveysLaunching and running the survey; After the survey - turning results into action that makes a difference; Conclusion; Notes; CHAPTER 5: SO WHAT ARE YOUR EMPLOYEES TELLING YOU?; Step 1: Check; Step 2: Calibrate; Conclusion; Notes; CHAPTER 6: GETTING BEYOND ANALYSIS AND INTO ACTION; Step 3: Commit; Step 4: Communicate; Step 5: Conclude; Conclusion; CHAPTER 7: ROADBLOCKS TO CREATING AN ENGAGED WORKFORCE; Addressing managerial resistance; The wrong sorts of management sponsorship; Opposition from employee representatives; Overcoming 'survey fatigue' When engagement improves but doesn't feed through to improved organizational performanceWhen engagement goes too far; The risks of escalation of commitment; Conclusion; CHAPTER 8: BUILDING A CULTURE OF ENGAGEMENT; Creating Connection - the leadership challenge; Leaders and culture-building; Embedding a culture of engagement; Conclusion; CHAPTER 9: ENGAGING MANAGERS; What do engaging leaders and managers actually do?; Conclusion; CHAPTER 10: ENGAGEMENT IN TOUGH TIMES; What do 'engaging employers' do?; Voice; Managing change; The emotional journey of change - the transition curve Handling redundanciesMergers and acquisitions; Leaders as a point of contact to rebuild trust; Public sector engagement challenges; Creating a change-able work environment; Conclusion; CHAPTER 11: FINDING MEANING, GROWTH AND ENGAGEMENT; The talent challenge; Components of Scope; Physician, heal thyself!; Making choices; In summary: managing your own engagement; Conclusion; Notes; ANNEX 1: COMPARISON OF THE EMPLOYEE ENGAGEMENT MODEL AND OTHER VIEWS OF ENGAGEMENT DRIVERS; Gallup; Kenexa; Towers Watson; ANNEX 2: ENGAGEMENT MODEL AND ACTION AREAS; BIBLIOGRAPHY; INDEX |
Record Nr. | UNINA-9910830605803321 |
Holbeche Linda
![]() |
||
San Francisco, CA, : Jossey-Bass, 2012 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
Engaged : unleashing your organization's potential through employee engagement / / Linda Holbeche and Geoff Matthews |
Autore | Holbeche Linda |
Edizione | [1st edition] |
Pubbl/distr/stampa | San Francisco, CA, : Jossey-Bass, 2012 |
Descrizione fisica | 1 online resource (345 p.) |
Disciplina |
658.3/145
658.314 658.3145 |
Altri autori (Persone) | MatthewsGeoff |
Soggetto topico |
Employee motivation
Employees - Attitudes Management - Employee participation Organizational behavior |
ISBN |
1-119-20816-5
1-118-33820-0 1-283-64588-2 1-118-33822-7 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
TITLE PAGE; COPYRIGHT PAGE; CONTENTS; FOREWORD; FOREWORD; INTRODUCTION; CHAPTER 1: WHAT IS ENGAGEMENT - AND WHY DOES IT MATTER?; Introduction; The rising importance of employee engagement; How engaged are employees?; Defining terms; What does engagement look like?; What does disengagement look like?; A win-win relationship?; What do employees want?; The business case - what's the evidence?; Conclusion - an engagement deficit?; CHAPTER 2: WHY IS ENGAGEMENT SO ELUSIVE?; The changing engagement landscape; Diverging interests; The commoditization of work; Mutuality?; The growing engagement gap
Lack of meaning at workChanging expectations of younger workers; More specific engagement factors; But whose job is engagement?; 'Toxic' managers; What about managers themselves?; Bunker mentality; Lack of consultation; So what?; Conclusion; CHAPTER 3: WHAT DRIVES ENGAGEMENT?; Can anyone be 'engaged'?; The main elements of engagement; Towards an integrated model of employee engagement; Conclusion; CHAPTER 4: DO YOU KNOW HOW ENGAGED YOUR PEOPLE ARE RIGHT NOW?; The importance of measurement; Types of surveys and selection of a provider; What to cover in the survey; Setting up the survey process Timing and frequency of surveysLaunching and running the survey; After the survey - turning results into action that makes a difference; Conclusion; Notes; CHAPTER 5: SO WHAT ARE YOUR EMPLOYEES TELLING YOU?; Step 1: Check; Step 2: Calibrate; Conclusion; Notes; CHAPTER 6: GETTING BEYOND ANALYSIS AND INTO ACTION; Step 3: Commit; Step 4: Communicate; Step 5: Conclude; Conclusion; CHAPTER 7: ROADBLOCKS TO CREATING AN ENGAGED WORKFORCE; Addressing managerial resistance; The wrong sorts of management sponsorship; Opposition from employee representatives; Overcoming 'survey fatigue' When engagement improves but doesn't feed through to improved organizational performanceWhen engagement goes too far; The risks of escalation of commitment; Conclusion; CHAPTER 8: BUILDING A CULTURE OF ENGAGEMENT; Creating Connection - the leadership challenge; Leaders and culture-building; Embedding a culture of engagement; Conclusion; CHAPTER 9: ENGAGING MANAGERS; What do engaging leaders and managers actually do?; Conclusion; CHAPTER 10: ENGAGEMENT IN TOUGH TIMES; What do 'engaging employers' do?; Voice; Managing change; The emotional journey of change - the transition curve Handling redundanciesMergers and acquisitions; Leaders as a point of contact to rebuild trust; Public sector engagement challenges; Creating a change-able work environment; Conclusion; CHAPTER 11: FINDING MEANING, GROWTH AND ENGAGEMENT; The talent challenge; Components of Scope; Physician, heal thyself!; Making choices; In summary: managing your own engagement; Conclusion; Notes; ANNEX 1: COMPARISON OF THE EMPLOYEE ENGAGEMENT MODEL AND OTHER VIEWS OF ENGAGEMENT DRIVERS; Gallup; Kenexa; Towers Watson; ANNEX 2: ENGAGEMENT MODEL AND ACTION AREAS; BIBLIOGRAPHY; INDEX |
Record Nr. | UNINA-9910877575603321 |
Holbeche Linda
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||
San Francisco, CA, : Jossey-Bass, 2012 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
La face cachée de l'organisation : groupes, cliques et clans / / Luc Brunet et André Savoie |
Autore | Brunet Luc |
Pubbl/distr/stampa | Presses de l’Université de Montréal, 2003 |
Descrizione fisica | 1 online resource (163 p.) |
Disciplina | 658.3/145 |
Collana | Paramètres |
Soggetto topico |
Organizational behavior
Communication in organizations |
Soggetto non controllato |
marketing
informel groupe communication gestion |
ISBN |
2-7606-2942-2
979-1-03-650434-1 2-7606-2400-5 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | fre |
Record Nr. | UNINA-9910279746203321 |
Brunet Luc
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||
Presses de l’Université de Montréal, 2003 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
The handbook for working with difficult groups [[electronic resource] ] : how they are difficult, why they are difficult and what you can do about it / / Sandy Schuman, editor |
Edizione | [1st ed.] |
Pubbl/distr/stampa | San Francisco, : Jossey-Bass, c2010 |
Descrizione fisica | 1 online resource (480 p.) |
Disciplina | 658.3/145 |
Altri autori (Persone) | SchumanSandy <1951-> |
Collana | The Jossey-Bass business & management series |
Soggetto topico |
Conflict management
Interpersonal relations Interpersonal conflict Teams in the workplace |
Soggetto genere / forma | Electronic books. |
ISBN |
0-470-59412-8
1-282-54926-X 9786612549267 0-470-59411-X |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
The Handbook for Working with Difficult Groups: How They Are Difficult, Why They Are Difficult and What You Can Do About It; Contents; Preface; About the Contributors; Introduction: Working with Difficult Groups: A Conceptual Framework; Chapter One: Keeping Difficult Situations from Becoming Difficult Groups; Chapter Two: Building an External Focus: Avoiding the Difficulties on an In-grown Team; Chapter Three: The Downside of Communication: Complaining Cycles in Group Discussions; Chapter Four: Facilitating Multicultural Groups
Chapter Five: Interpersonally Hostile Work Groups: Precipitating Factors and Solutions Chapter Six: Diversity by Design: Creating Cognitive Conflict to Enhance Group Performance; Chapter Seven: Facilitating Inclusion: Study Circles on Diversity and Student Achievement; Chapter Eight: Overcoming Sources of Irrationality That Complicate Working in Decision-Making Groups; Chapter Nine: Working Without Rules: A Team in Need of a Different Picture; Chapter Ten: Interaction Archetypes: Keys to Group Difficulty and Productivity; Chapter Eleven: Virtual Teams: Difficult in All Dimensions Chapter Twelve: Politics of the Arts: Challenges in Working with Nonprofit Boards Chapter Thirteen: Competitive Group Interactions: Why They Exist and How to Overcome Them; Chapter Fourteen: Active Facilitation: How to Help Groups Break Through ''Mutual Stalemate''; Chapter Fifteen: Mediating History, Making Peace: Dealing with the ''Messy'' Stuff in the Conciliation Process; Chapter Sixteen: Deep Democracy: Multidimensional Process-Oriented Leadership; Chapter Seventeen: Authentic Relationships and Collective Psychological Capital Chapter Eighteen: How Leaders Can Make Diverse Groups Less Difficult: The Role of Attitudes and Perceptions of Diversity Chapter Nineteen: The Hero's Journey: Helping Inflexible Groups-and Inflexible Facilitators-Get Unstuck; Chapter Twenty: Difficult Groups or Difficult Facilitators? Three Steps Facilitators Can Take to Make Sure They Are Not the Problem; Key Terms; References; Name Index; Subject Index |
Record Nr. | UNINA-9910459507003321 |
San Francisco, : Jossey-Bass, c2010 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
The handbook for working with difficult groups [[electronic resource] ] : how they are difficult, why they are difficult and what you can do about it / / Sandy Schuman, editor |
Edizione | [1st ed.] |
Pubbl/distr/stampa | San Francisco, : Jossey-Bass, c2010 |
Descrizione fisica | 1 online resource (480 p.) |
Disciplina | 658.3/145 |
Altri autori (Persone) | SchumanSandy <1951-> |
Collana | The Jossey-Bass business & management series |
Soggetto topico |
Conflict management
Interpersonal relations Interpersonal conflict Teams in the workplace |
ISBN |
0-470-59412-8
1-282-54926-X 9786612549267 0-470-59411-X |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
The Handbook for Working with Difficult Groups: How They Are Difficult, Why They Are Difficult and What You Can Do About It; Contents; Preface; About the Contributors; Introduction: Working with Difficult Groups: A Conceptual Framework; Chapter One: Keeping Difficult Situations from Becoming Difficult Groups; Chapter Two: Building an External Focus: Avoiding the Difficulties on an In-grown Team; Chapter Three: The Downside of Communication: Complaining Cycles in Group Discussions; Chapter Four: Facilitating Multicultural Groups
Chapter Five: Interpersonally Hostile Work Groups: Precipitating Factors and Solutions Chapter Six: Diversity by Design: Creating Cognitive Conflict to Enhance Group Performance; Chapter Seven: Facilitating Inclusion: Study Circles on Diversity and Student Achievement; Chapter Eight: Overcoming Sources of Irrationality That Complicate Working in Decision-Making Groups; Chapter Nine: Working Without Rules: A Team in Need of a Different Picture; Chapter Ten: Interaction Archetypes: Keys to Group Difficulty and Productivity; Chapter Eleven: Virtual Teams: Difficult in All Dimensions Chapter Twelve: Politics of the Arts: Challenges in Working with Nonprofit Boards Chapter Thirteen: Competitive Group Interactions: Why They Exist and How to Overcome Them; Chapter Fourteen: Active Facilitation: How to Help Groups Break Through ''Mutual Stalemate''; Chapter Fifteen: Mediating History, Making Peace: Dealing with the ''Messy'' Stuff in the Conciliation Process; Chapter Sixteen: Deep Democracy: Multidimensional Process-Oriented Leadership; Chapter Seventeen: Authentic Relationships and Collective Psychological Capital Chapter Eighteen: How Leaders Can Make Diverse Groups Less Difficult: The Role of Attitudes and Perceptions of Diversity Chapter Nineteen: The Hero's Journey: Helping Inflexible Groups-and Inflexible Facilitators-Get Unstuck; Chapter Twenty: Difficult Groups or Difficult Facilitators? Three Steps Facilitators Can Take to Make Sure They Are Not the Problem; Key Terms; References; Name Index; Subject Index |
Record Nr. | UNINA-9910792353603321 |
San Francisco, : Jossey-Bass, c2010 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
The handbook for working with difficult groups : how they are difficult, why they are difficult and what you can do about it / / Sandy Schuman, editor |
Edizione | [1st ed.] |
Pubbl/distr/stampa | San Francisco, : Jossey-Bass, c2010 |
Descrizione fisica | 1 online resource (480 p.) |
Disciplina | 658.3/145 |
Altri autori (Persone) | SchumanSandy <1951-> |
Collana | The Jossey-Bass business & management series |
Soggetto topico |
Conflict management
Interpersonal relations Interpersonal conflict Teams in the workplace |
ISBN |
0-470-59412-8
1-282-54926-X 9786612549267 0-470-59411-X |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
The Handbook for Working with Difficult Groups: How They Are Difficult, Why They Are Difficult and What You Can Do About It; Contents; Preface; About the Contributors; Introduction: Working with Difficult Groups: A Conceptual Framework; Chapter One: Keeping Difficult Situations from Becoming Difficult Groups; Chapter Two: Building an External Focus: Avoiding the Difficulties on an In-grown Team; Chapter Three: The Downside of Communication: Complaining Cycles in Group Discussions; Chapter Four: Facilitating Multicultural Groups
Chapter Five: Interpersonally Hostile Work Groups: Precipitating Factors and Solutions Chapter Six: Diversity by Design: Creating Cognitive Conflict to Enhance Group Performance; Chapter Seven: Facilitating Inclusion: Study Circles on Diversity and Student Achievement; Chapter Eight: Overcoming Sources of Irrationality That Complicate Working in Decision-Making Groups; Chapter Nine: Working Without Rules: A Team in Need of a Different Picture; Chapter Ten: Interaction Archetypes: Keys to Group Difficulty and Productivity; Chapter Eleven: Virtual Teams: Difficult in All Dimensions Chapter Twelve: Politics of the Arts: Challenges in Working with Nonprofit Boards Chapter Thirteen: Competitive Group Interactions: Why They Exist and How to Overcome Them; Chapter Fourteen: Active Facilitation: How to Help Groups Break Through ''Mutual Stalemate''; Chapter Fifteen: Mediating History, Making Peace: Dealing with the ''Messy'' Stuff in the Conciliation Process; Chapter Sixteen: Deep Democracy: Multidimensional Process-Oriented Leadership; Chapter Seventeen: Authentic Relationships and Collective Psychological Capital Chapter Eighteen: How Leaders Can Make Diverse Groups Less Difficult: The Role of Attitudes and Perceptions of Diversity Chapter Nineteen: The Hero's Journey: Helping Inflexible Groups-and Inflexible Facilitators-Get Unstuck; Chapter Twenty: Difficult Groups or Difficult Facilitators? Three Steps Facilitators Can Take to Make Sure They Are Not the Problem; Key Terms; References; Name Index; Subject Index |
Record Nr. | UNINA-9910820170303321 |
San Francisco, : Jossey-Bass, c2010 | ||
![]() | ||
Lo trovi qui: Univ. Federico II | ||
|
Human nature : a guide to managing workplace relations / / Greg Clydesdale |
Autore | Clydesdale Greg |
Pubbl/distr/stampa | London ; ; New York : , : Routledge, , 2016 |
Descrizione fisica | 1 online resource (199 p.) |
Disciplina | 658.3/145 |
Soggetto topico |
Industrial relations
Organizational behavior Interpersonal relations |
ISBN |
1-315-58744-0
1-317-12001-9 1-317-12000-0 1-4724-1680-5 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Cover; Contents; Lists of Figures and Tables; Preface; Acknowledgements; 1 Human Nature and Management; 2 Technical Specifications of the Human Resource: A Simple Model of Human Nature; 3 Relationship Capital; 4 Constructive Management; 5 Getting On and Having Fun; 6 Bullying; 7 Sex; 8 Could You Be a Hypocrite and Not Know It?; Index |
Record Nr. | UNINA-9910790874603321 |
Clydesdale Greg
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London ; ; New York : , : Routledge, , 2016 | ||
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Lo trovi qui: Univ. Federico II | ||
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