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The administrative assistant [[electronic resource] /] / Brenda Bailey-Hughes
| The administrative assistant [[electronic resource] /] / Brenda Bailey-Hughes |
| Autore | Bailey-Hughes Brenda |
| Pubbl/distr/stampa | Menlo Park, CA, : Crisp, c1998 |
| Descrizione fisica | 1 online resource (102 p.) |
| Disciplina | 651.3 |
| Collana | A Fifty-minute series book |
| Soggetto topico |
Administrative assistants
Office management |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-4175-2463-4 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910449681703321 |
Bailey-Hughes Brenda
|
||
| Menlo Park, CA, : Crisp, c1998 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The administrative assistant [[electronic resource] /] / Brenda Bailey-Hughes
| The administrative assistant [[electronic resource] /] / Brenda Bailey-Hughes |
| Autore | Bailey-Hughes Brenda |
| Pubbl/distr/stampa | Menlo Park, CA, : Crisp, c1998 |
| Descrizione fisica | 1 online resource (102 p.) |
| Disciplina | 651.3 |
| Collana | A Fifty-minute series book |
| Soggetto topico |
Administrative assistants
Office management |
| ISBN | 1-4175-2463-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910777381503321 |
|
Bailey-Hughes Brenda
|
||
| Menlo Park, CA, : Crisp, c1998 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The administrative assistant / / Brenda Bailey-Hughes
| The administrative assistant / / Brenda Bailey-Hughes |
| Autore | Bailey-Hughes Brenda |
| Pubbl/distr/stampa | Menlo Park, CA, : Crisp, c1998 |
| Descrizione fisica | 1 online resource (102 p.) |
| Disciplina | 651.3 |
| Collana | A Fifty-minute series book |
| Soggetto topico |
Administrative assistants
Office management |
| ISBN | 1-4175-2463-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
TITLE -- COPYRIGHT -- ABOUT THE AUTHOR -- CONTENTS -- Introduction -- WHO IS THE ADMINISTRATIVE ASSISTANT? -- CHECKLIST OF RESPONSIBILITIES -- Assist Managers -- Supervise Office Operations and Support Staff -- Provide Information -- CHAPTER 1 Wearing Many Hats -- MANAGING MULTIPLE ROLES -- SUGGESTED RESPONSES -- WHAT HATS DO OTHERS SEE YOU WEARING? -- WHAT YOUR MANAGER EXPECTS -- Clarify Expectations -- Work-Style Preferences -- See the Big Picture -- CHAPTER 2 Assisting the Manager -- ARE THEY LOST WITHOUT YOU? -- ANTICIPATE NEEDS -- POSSIBLE RESPONSES -- ACT AS A COMMUNICATION LIAISON -- MAKING THE CONNECTION -- 1. S-R: Sender-Receiver -- 2. Message -- 3. Means -- 4. Feedback -- 5. Context -- 6. Noise -- 7. Mental Filters -- ACT AS A COMMUNICATION BUFFER -- Possible Responses -- BUFFERING THE UNPLEASANT CALL -- TAKE OVER PROJECTS FOR YOUR BOSS -- Responsibility Gray Areas -- TAKING OVER WITHOUT OVER-BEARING -- CHAPTER 3 Supervising Office Operations and Support Staff -- ARE YOU READY TO BE A SUPERVISOR? -- SUPERVISORY SKILLS SELF-ASSESSMENT -- SUGGESTED COURSES OF ACTION -- SEVEN SUPERVISORY CHALLENGES -- CHALLENGE #1: I DON'T WANT TO SOUND BOSSY -- SOLUTION: Understand your role -- CHALLENGE #2: PEOPLE DON'T DO THINGS THE WAY I ASK THEM -- SOLUTION: Give clear instructions -- Suggested Instructions -- CHALLENGE #3: IT'S EASIER TO DO THINGS MYSELF THAN TO ASK SOMEONE ELSE -- SOLUTION: Delegate -- CHALLENGE #4: NO ONE LISTENS TO ME -- SOLUTION: Enlist employee cooperation -- Build Your Credibility -- CHALLENGE #5: I DON'T KNOW WHAT TO DO WHEN EMPLOYEES ARE IN CONFLICT -- SOLUTION: Intervene -- CHALLENGE #6: EMPLOYEES GO OVER MY HEAD -- SOLUTION: Elicit support from the "top" -- CHALLENGE #7: SUPERVISING FORMER PEERS -- SOLUTION: Clarify roles -- CHAPTER 4 Providing Information -- ARE YOU A WEALTH OF INFORMATION? -- DEVELOPING THE DETECTIVE HAT.
SHARING THE INFORMATION -- CHAPTER 5 Special Concerns of the Administrative Assistant -- PERSONAL REQUESTS -- WORK OVERLOAD -- TIME-SAVING TIPS -- MAKING TIME -- DEALING WITH INTERRUPTIONS -- SUGGESTIONS FOR MANAGING INTERRUPTIONS -- SUPPORTING TWO OR MORE PEOPLE -- CONCLUSION. |
| Record Nr. | UNINA-9910818893603321 |
|
Bailey-Hughes Brenda
|
||
| Menlo Park, CA, : Crisp, c1998 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Administrative assistant's & secretary's handbook [[electronic resource] /] / by James Stroman, Kevin Wilson, Jennifer Wauson
| Administrative assistant's & secretary's handbook [[electronic resource] /] / by James Stroman, Kevin Wilson, Jennifer Wauson |
| Autore | Stroman James |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | New York, : American Management Association, c2004 |
| Descrizione fisica | 1 online resource (574 p.) |
| Disciplina | 651.3 |
| Altri autori (Persone) |
WausonJennifer
WilsonK <1958-> (Kevin) |
| Soggetto topico |
Office practice
Secretaries |
| Soggetto genere / forma | Electronic books. |
| ISBN | 0-8144-2762-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Preliminaries; Contents; 1. Overview for the New Administrative Assistant; 2. Daily Routine; 3. Telephone Usage; 4. Mail Services and Shipping; 5. Travel Arrangements; 6. Meetings; 7. Keeping Accurate Records; 8. Office Machines; 9. Telecommunications Equipment; 10. Computer Hardware; 11. Computer Software; 12. Database Management; 13. Computer Networking; 14. E-Mail; 15. Using the Internet; 16. Spreadsheet Software; 17. Data Security; 18. Keyboarding Skills; 19. Word Processing; 20. Desktop Publishing; 21. Multimedia and Presentation Software; 22. Office Ergonomics
23. Glossary of Computer Terms24. The Business Letter; 25. Other Written Communications; 26. Forms of Address; 27. Legal Documents and Terms; 28. Grammar; 29. Language Usage and Style; 30. Common English Usage Problems; 31. Spelling; 32. Pronunciation; 33. Punctuation; 34. Numerals; 35. Bookkeeping and Accounting; 36. Business Taxes; 37. Banking; 38. Special Business and Financial Information for the Small Business Administrative Assistant; 39. Weights and Measures; 40. Your Future; Index |
| Altri titoli varianti | Administrative assistant's and secretary's handbook |
| Record Nr. | UNINA-9910455491203321 |
|
Stroman James
|
||
| New York, : American Management Association, c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Administrative assistant's & secretary's handbook [[electronic resource] /] / by James Stroman, Kevin Wilson, Jennifer Wauson
| Administrative assistant's & secretary's handbook [[electronic resource] /] / by James Stroman, Kevin Wilson, Jennifer Wauson |
| Autore | Stroman James |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | New York, : American Management Association, c2004 |
| Descrizione fisica | 1 online resource (574 p.) |
| Disciplina | 651.3 |
| Altri autori (Persone) |
WausonJennifer
WilsonK <1958-> (Kevin) |
| Soggetto topico |
Office practice
Secretaries |
| ISBN | 0-8144-2762-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Preliminaries; Contents; 1. Overview for the New Administrative Assistant; 2. Daily Routine; 3. Telephone Usage; 4. Mail Services and Shipping; 5. Travel Arrangements; 6. Meetings; 7. Keeping Accurate Records; 8. Office Machines; 9. Telecommunications Equipment; 10. Computer Hardware; 11. Computer Software; 12. Database Management; 13. Computer Networking; 14. E-Mail; 15. Using the Internet; 16. Spreadsheet Software; 17. Data Security; 18. Keyboarding Skills; 19. Word Processing; 20. Desktop Publishing; 21. Multimedia and Presentation Software; 22. Office Ergonomics
23. Glossary of Computer Terms24. The Business Letter; 25. Other Written Communications; 26. Forms of Address; 27. Legal Documents and Terms; 28. Grammar; 29. Language Usage and Style; 30. Common English Usage Problems; 31. Spelling; 32. Pronunciation; 33. Punctuation; 34. Numerals; 35. Bookkeeping and Accounting; 36. Business Taxes; 37. Banking; 38. Special Business and Financial Information for the Small Business Administrative Assistant; 39. Weights and Measures; 40. Your Future; Index |
| Altri titoli varianti | Administrative assistant's and secretary's handbook |
| Record Nr. | UNINA-9910780231703321 |
|
Stroman James
|
||
| New York, : American Management Association, c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Administrative assistant's & secretary's handbook / / by James Stroman, Kevin Wilson, Jennifer Wauson
| Administrative assistant's & secretary's handbook / / by James Stroman, Kevin Wilson, Jennifer Wauson |
| Autore | Stroman James |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | New York, : American Management Association, c2004 |
| Descrizione fisica | 1 online resource (574 p.) |
| Disciplina | 651.3 |
| Altri autori (Persone) |
WausonJennifer
WilsonK <1958-> (Kevin) |
| Soggetto topico |
Office practice
Secretaries |
| ISBN | 0-8144-2762-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Preliminaries; Contents; 1. Overview for the New Administrative Assistant; 2. Daily Routine; 3. Telephone Usage; 4. Mail Services and Shipping; 5. Travel Arrangements; 6. Meetings; 7. Keeping Accurate Records; 8. Office Machines; 9. Telecommunications Equipment; 10. Computer Hardware; 11. Computer Software; 12. Database Management; 13. Computer Networking; 14. E-Mail; 15. Using the Internet; 16. Spreadsheet Software; 17. Data Security; 18. Keyboarding Skills; 19. Word Processing; 20. Desktop Publishing; 21. Multimedia and Presentation Software; 22. Office Ergonomics
23. Glossary of Computer Terms24. The Business Letter; 25. Other Written Communications; 26. Forms of Address; 27. Legal Documents and Terms; 28. Grammar; 29. Language Usage and Style; 30. Common English Usage Problems; 31. Spelling; 32. Pronunciation; 33. Punctuation; 34. Numerals; 35. Bookkeeping and Accounting; 36. Business Taxes; 37. Banking; 38. Special Business and Financial Information for the Small Business Administrative Assistant; 39. Weights and Measures; 40. Your Future; Index |
| Altri titoli varianti | Administrative assistant's and secretary's handbook |
| Record Nr. | UNINA-9910824267403321 |
|
Stroman James
|
||
| New York, : American Management Association, c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Administrative assistant's and secretary's handbook / / by James Stroman, Kevin Wilson, Jennifer Wauson
| Administrative assistant's and secretary's handbook / / by James Stroman, Kevin Wilson, Jennifer Wauson |
| Autore | Stroman James |
| Edizione | [Fifth edition.] |
| Pubbl/distr/stampa | New York, New York : , : American Management Association, , 2014 |
| Descrizione fisica | 1 online resource (568 p.) |
| Disciplina | 651.3 |
| Soggetto topico |
Secretaries
Office practice |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-78402-943-2
0-8144-3353-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; Preface; SECTION ONE: GENERAL PROCEDURES; 1 Overview for the New Administrative Assistant; Why Are You Needed?; What Do Employers Want?; Interview Tips; Your Apprenticeship; 2 Daily Routine; Your Office; Your Workstation; Office Supplies; Reference Works; Work Planning; Dictation and Transcription; Your Employer's Office; The Intangibles; 3 Telephone Usage; Telephone Manners; Taking and Transferring Calls; Taking Messages; Screening Calls; Protecting Your Employer; Courtesy; Telephone Etiquette Tips; Often-Used Numbers; Domestic Information; International Long-Distance Calls
Voice-Mail EtiquetteAnswering Services; 4 Mail Services and Shipping; The Office Mail; Addressing for Success; How to Make Sure Your Mail Gets Through; Postal Automation: Encoding for Business Mailers; Postage Meters; Printing Postage Online; Packaging; U.S. Postal Service Mail Services; Forwarding First-Class and Other Mail; Other Special Mail Services; Information on the Internet; Alternatives to the U.S. Postal Service; Other Shipping Services; 5 Travel Arrangements; Today's Business Traveler; Getting the Trip Under Way; Booking Travel Online; Hotel Reservations Transportation ReservationsThe Itinerary; Before-the-Trip Checklist; International Travel; Time Zones; International Currencies; 6 Meetings; Anatomy of a Meeting; Types of Corporate Meetings; Scheduling Meetings; Meeting Agendas; Meeting Minutes; Conferences; 7 Time Management; Overview of Time Management; Controlling Procrastination; Maintaining an Activity List; Creating Action Plans; Keeping a To-Do List; Scheduling; 8 Keeping Accurate Records; A Critical Duty; Getting Ready; Basic Filing Systems; File Cabinets; Organizing Your Computer Files; Backing Up Your Files; Viewing Files Using Recent ItemsUsing More Than One Computer; SECTION TWO: OFFICE EQUIPMENT AND COMPUTERS; 9 Office Equipment; Telephones; Voice Mail; Special Telephone Services; Fax Machines; Office Computers; Computer Input Devices; Computer Output Devices; Storage Devices; Laptop Computers; Tablet Computers; Maintaining Your Computer; Copy Machines; Binding Systems; Laminators; Overhead Projectors; Paper Shredders; 10 Mobile Computing; iPad and iPhone; Android; 11 Using Microsoft Windows; Operating Systems; How Does Microsoft Windows Work?; The Windows 7 Desktop; Windows 8; 12 Using Apple Macintosh Overview of the Apple MacintoshNavigating with Mac OS X; Opening and Closing Programs; Working with Files; Creating an Alias; Saving Files; Copy, Cut, and Paste; Printing; Mouse and Keyboard Commands; Spotlight Functions; Print to PDF; Keyboard Shortcuts; 13 Email; Email Accounts; Passwords; Email Programs; Managing Email; Sending Attachments; Hyperlinks in Email Messages; Organizing Your Email; Email Address Book; Signature Files; Returned Mail; Instant Messaging; Email Protocol for Administrative Assistants; General Email Guidelines for Business; 14 Using the Internet; The World Wide Web Connecting to the Internet |
| Record Nr. | UNINA-9910465010003321 |
|
Stroman James
|
||
| New York, New York : , : American Management Association, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Administrative assistant's and secretary's handbook / / by James Stroman, Kevin Wilson, Jennifer Wauson
| Administrative assistant's and secretary's handbook / / by James Stroman, Kevin Wilson, Jennifer Wauson |
| Autore | Stroman James |
| Edizione | [Fifth edition.] |
| Pubbl/distr/stampa | New York, New York : , : American Management Association, , 2014 |
| Descrizione fisica | 1 online resource (568 p.) |
| Disciplina | 651.3 |
| Soggetto topico |
Secretaries
Office practice |
| ISBN |
1-78402-943-2
0-8144-3353-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; Preface; SECTION ONE: GENERAL PROCEDURES; 1 Overview for the New Administrative Assistant; Why Are You Needed?; What Do Employers Want?; Interview Tips; Your Apprenticeship; 2 Daily Routine; Your Office; Your Workstation; Office Supplies; Reference Works; Work Planning; Dictation and Transcription; Your Employer's Office; The Intangibles; 3 Telephone Usage; Telephone Manners; Taking and Transferring Calls; Taking Messages; Screening Calls; Protecting Your Employer; Courtesy; Telephone Etiquette Tips; Often-Used Numbers; Domestic Information; International Long-Distance Calls
Voice-Mail EtiquetteAnswering Services; 4 Mail Services and Shipping; The Office Mail; Addressing for Success; How to Make Sure Your Mail Gets Through; Postal Automation: Encoding for Business Mailers; Postage Meters; Printing Postage Online; Packaging; U.S. Postal Service Mail Services; Forwarding First-Class and Other Mail; Other Special Mail Services; Information on the Internet; Alternatives to the U.S. Postal Service; Other Shipping Services; 5 Travel Arrangements; Today's Business Traveler; Getting the Trip Under Way; Booking Travel Online; Hotel Reservations Transportation ReservationsThe Itinerary; Before-the-Trip Checklist; International Travel; Time Zones; International Currencies; 6 Meetings; Anatomy of a Meeting; Types of Corporate Meetings; Scheduling Meetings; Meeting Agendas; Meeting Minutes; Conferences; 7 Time Management; Overview of Time Management; Controlling Procrastination; Maintaining an Activity List; Creating Action Plans; Keeping a To-Do List; Scheduling; 8 Keeping Accurate Records; A Critical Duty; Getting Ready; Basic Filing Systems; File Cabinets; Organizing Your Computer Files; Backing Up Your Files; Viewing Files Using Recent ItemsUsing More Than One Computer; SECTION TWO: OFFICE EQUIPMENT AND COMPUTERS; 9 Office Equipment; Telephones; Voice Mail; Special Telephone Services; Fax Machines; Office Computers; Computer Input Devices; Computer Output Devices; Storage Devices; Laptop Computers; Tablet Computers; Maintaining Your Computer; Copy Machines; Binding Systems; Laminators; Overhead Projectors; Paper Shredders; 10 Mobile Computing; iPad and iPhone; Android; 11 Using Microsoft Windows; Operating Systems; How Does Microsoft Windows Work?; The Windows 7 Desktop; Windows 8; 12 Using Apple Macintosh Overview of the Apple MacintoshNavigating with Mac OS X; Opening and Closing Programs; Working with Files; Creating an Alias; Saving Files; Copy, Cut, and Paste; Printing; Mouse and Keyboard Commands; Spotlight Functions; Print to PDF; Keyboard Shortcuts; 13 Email; Email Accounts; Passwords; Email Programs; Managing Email; Sending Attachments; Hyperlinks in Email Messages; Organizing Your Email; Email Address Book; Signature Files; Returned Mail; Instant Messaging; Email Protocol for Administrative Assistants; General Email Guidelines for Business; 14 Using the Internet; The World Wide Web Connecting to the Internet |
| Record Nr. | UNINA-9910786819203321 |
|
Stroman James
|
||
| New York, New York : , : American Management Association, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Administrative assistant's and secretary's handbook / / by James Stroman, Kevin Wilson, Jennifer Wauson
| Administrative assistant's and secretary's handbook / / by James Stroman, Kevin Wilson, Jennifer Wauson |
| Autore | Stroman James |
| Edizione | [Fifth edition.] |
| Pubbl/distr/stampa | New York, New York : , : American Management Association, , 2014 |
| Descrizione fisica | 1 online resource (568 p.) |
| Disciplina | 651.3 |
| Soggetto topico |
Secretaries
Office practice |
| ISBN |
1-78402-943-2
0-8144-3353-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; Preface; SECTION ONE: GENERAL PROCEDURES; 1 Overview for the New Administrative Assistant; Why Are You Needed?; What Do Employers Want?; Interview Tips; Your Apprenticeship; 2 Daily Routine; Your Office; Your Workstation; Office Supplies; Reference Works; Work Planning; Dictation and Transcription; Your Employer's Office; The Intangibles; 3 Telephone Usage; Telephone Manners; Taking and Transferring Calls; Taking Messages; Screening Calls; Protecting Your Employer; Courtesy; Telephone Etiquette Tips; Often-Used Numbers; Domestic Information; International Long-Distance Calls
Voice-Mail EtiquetteAnswering Services; 4 Mail Services and Shipping; The Office Mail; Addressing for Success; How to Make Sure Your Mail Gets Through; Postal Automation: Encoding for Business Mailers; Postage Meters; Printing Postage Online; Packaging; U.S. Postal Service Mail Services; Forwarding First-Class and Other Mail; Other Special Mail Services; Information on the Internet; Alternatives to the U.S. Postal Service; Other Shipping Services; 5 Travel Arrangements; Today's Business Traveler; Getting the Trip Under Way; Booking Travel Online; Hotel Reservations Transportation ReservationsThe Itinerary; Before-the-Trip Checklist; International Travel; Time Zones; International Currencies; 6 Meetings; Anatomy of a Meeting; Types of Corporate Meetings; Scheduling Meetings; Meeting Agendas; Meeting Minutes; Conferences; 7 Time Management; Overview of Time Management; Controlling Procrastination; Maintaining an Activity List; Creating Action Plans; Keeping a To-Do List; Scheduling; 8 Keeping Accurate Records; A Critical Duty; Getting Ready; Basic Filing Systems; File Cabinets; Organizing Your Computer Files; Backing Up Your Files; Viewing Files Using Recent ItemsUsing More Than One Computer; SECTION TWO: OFFICE EQUIPMENT AND COMPUTERS; 9 Office Equipment; Telephones; Voice Mail; Special Telephone Services; Fax Machines; Office Computers; Computer Input Devices; Computer Output Devices; Storage Devices; Laptop Computers; Tablet Computers; Maintaining Your Computer; Copy Machines; Binding Systems; Laminators; Overhead Projectors; Paper Shredders; 10 Mobile Computing; iPad and iPhone; Android; 11 Using Microsoft Windows; Operating Systems; How Does Microsoft Windows Work?; The Windows 7 Desktop; Windows 8; 12 Using Apple Macintosh Overview of the Apple MacintoshNavigating with Mac OS X; Opening and Closing Programs; Working with Files; Creating an Alias; Saving Files; Copy, Cut, and Paste; Printing; Mouse and Keyboard Commands; Spotlight Functions; Print to PDF; Keyboard Shortcuts; 13 Email; Email Accounts; Passwords; Email Programs; Managing Email; Sending Attachments; Hyperlinks in Email Messages; Organizing Your Email; Email Address Book; Signature Files; Returned Mail; Instant Messaging; Email Protocol for Administrative Assistants; General Email Guidelines for Business; 14 Using the Internet; The World Wide Web Connecting to the Internet |
| Record Nr. | UNINA-9910809931603321 |
|
Stroman James
|
||
| New York, New York : , : American Management Association, , 2014 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Administrative assistant's and secretary's handbook [[electronic resource] /] / by James Stroman, Kevin Wilson, Jennifer Wauson
| Administrative assistant's and secretary's handbook [[electronic resource] /] / by James Stroman, Kevin Wilson, Jennifer Wauson |
| Autore | Stroman James |
| Edizione | [3rd ed.] |
| Pubbl/distr/stampa | New York, : American Management Association, c2008 |
| Descrizione fisica | 1 online resource (593 p.) |
| Disciplina | 651.3 |
| Altri autori (Persone) |
WilsonK <1958-> (Kevin)
WausonJennifer StromanJames |
| Soggetto topico |
Secretaries
Office practice |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-281-27129-2
9786611271299 0-8144-0976-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Overview for the new administrative assistant -- Daily routine -- Telephone usage -- Mail services and shipping -- Travel arrangements -- Meetings -- Time management -- Keeping accurate records -- Office machines -- Telecommunications equipment -- Computer hardware -- Computer software -- Database management -- Computer networking -- E-mail -- Using the internet -- Web conferencing -- Spreadsheet software -- Data security -- Keyboarding skills -- Word processing -- Desktop publishing -- Using Powerpoint -- Troubleshooting computer problems -- Office ergonomics -- Glossary of computer terms -- The business letter -- Other written communications -- Forms of address -- Legal documents and terms -- Grammar -- Language, usage, and style -- Common English usage problems -- Spelling -- Pronunciation -- Punctuation -- Numerals -- Bookkeeping and accounting -- Business taxes -- Banking -- Special business and financial information for the small business -- Weights and measures -- Your future -- Presentation skills -- Communications skills -- Office management and supervision. |
| Record Nr. | UNINA-9910451533603321 |
|
Stroman James
|
||
| New York, : American Management Association, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
