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Better patient feedback, better healthcare [[electronic resource] /] / Taher Mahmud
| Better patient feedback, better healthcare [[electronic resource] /] / Taher Mahmud |
| Autore | Mahmud Taher |
| Pubbl/distr/stampa | Keswick, Cumbria, UK., : M&K Pub. Press, c2012 |
| Descrizione fisica | 1 online resource (113 p.) |
| Disciplina | 610.737069 |
| Soggetto topico |
Communication in medicine
Physician and patient |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-283-60942-8
9786613921871 1-907830-24-3 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover; Prelims; Contents; About the author; Introduction; Chapter 1 Fundamentals of Patient Feedback; Chapter 2 A Blueprint for Substantial Change; Chapter 3 The Role of Governing Organisations; Chapter 4 The Psychology of Better Communication; Chapter 5 Healing the Healthcare System; Chapter 6 Understanding Patient-centred Care; Chapter 7 Achieving Patient Involvement; Chapter 8 Dealing with Negative Patient Feedback; Chapter 9 Measuring Progress; Index |
| Record Nr. | UNINA-9910462104003321 |
Mahmud Taher
|
||
| Keswick, Cumbria, UK., : M&K Pub. Press, c2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Better patient feedback, better healthcare [[electronic resource] /] / Taher Mahmud
| Better patient feedback, better healthcare [[electronic resource] /] / Taher Mahmud |
| Autore | Mahmud Taher |
| Pubbl/distr/stampa | Keswick, Cumbria, UK., : M&K Pub. Press, c2012 |
| Descrizione fisica | 1 online resource (113 p.) |
| Disciplina | 610.737069 |
| Soggetto topico |
Communication in medicine
Physician and patient |
| ISBN |
1-283-60942-8
9786613921871 1-907830-24-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover; Prelims; Contents; About the author; Introduction; Chapter 1 Fundamentals of Patient Feedback; Chapter 2 A Blueprint for Substantial Change; Chapter 3 The Role of Governing Organisations; Chapter 4 The Psychology of Better Communication; Chapter 5 Healing the Healthcare System; Chapter 6 Understanding Patient-centred Care; Chapter 7 Achieving Patient Involvement; Chapter 8 Dealing with Negative Patient Feedback; Chapter 9 Measuring Progress; Index |
| Record Nr. | UNINA-9910785879003321 |
|
Mahmud Taher
|
||
| Keswick, Cumbria, UK., : M&K Pub. Press, c2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Better patient feedback, better healthcare / / Taher Mahmud
| Better patient feedback, better healthcare / / Taher Mahmud |
| Autore | Mahmud Taher |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Keswick, Cumbria, UK., : M&K Pub. Press, c2012 |
| Descrizione fisica | 1 online resource (113 p.) |
| Disciplina | 610.737069 |
| Soggetto topico |
Communication in medicine
Physician and patient |
| ISBN |
9786613921871
9781283609425 1283609428 9781907830242 1907830243 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover; Prelims; Contents; About the author; Introduction; Chapter 1 Fundamentals of Patient Feedback; Chapter 2 A Blueprint for Substantial Change; Chapter 3 The Role of Governing Organisations; Chapter 4 The Psychology of Better Communication; Chapter 5 Healing the Healthcare System; Chapter 6 Understanding Patient-centred Care; Chapter 7 Achieving Patient Involvement; Chapter 8 Dealing with Negative Patient Feedback; Chapter 9 Measuring Progress; Index |
| Record Nr. | UNINA-9910958138103321 |
|
Mahmud Taher
|
||
| Keswick, Cumbria, UK., : M&K Pub. Press, c2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
CULTIVATING EMPATHY [[electronic resource]]
| CULTIVATING EMPATHY [[electronic resource]] |
| Autore | Stephany Kathleen |
| Pubbl/distr/stampa | Sharjah, : Bentham Science Publishers, 2015 |
| Descrizione fisica | 1 online resource (194 p.) |
| Disciplina | 610.737069 |
| Soggetto topico |
Health care administration
Patient care -- Administration Patient care -- Methods |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-60805-988-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Title; EUL; Dedication; Contents; About the Author; Foreword; Preface; Acknowledgements; Chapter 01; Chapter 02; Chapter 03; Chapter 04; Chapter 05; Chapter 06; Chapter 07; References; Glossary; Appendix; Index |
| Record Nr. | UNINA-9910460493503321 |
|
Stephany Kathleen
|
||
| Sharjah, : Bentham Science Publishers, 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
CULTIVATING EMPATHY [[electronic resource]]
| CULTIVATING EMPATHY [[electronic resource]] |
| Autore | Stephany Kathleen |
| Pubbl/distr/stampa | Sharjah, : Bentham Science Publishers, 2015 |
| Descrizione fisica | 1 online resource (194 p.) |
| Disciplina | 610.737069 |
| Soggetto topico |
Health care administration
Patient care -- Administration Patient care -- Methods |
| ISBN | 1-60805-988-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Title; EUL; Dedication; Contents; About the Author; Foreword; Preface; Acknowledgements; Chapter 01; Chapter 02; Chapter 03; Chapter 04; Chapter 05; Chapter 06; Chapter 07; References; Glossary; Appendix; Index |
| Record Nr. | UNINA-9910787340603321 |
|
Stephany Kathleen
|
||
| Sharjah, : Bentham Science Publishers, 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
CULTIVATING EMPATHY
| CULTIVATING EMPATHY |
| Autore | Stephany Kathleen |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Sharjah, : Bentham Science Publishers, 2015 |
| Descrizione fisica | 1 online resource (194 p.) |
| Disciplina | 610.737069 |
| Soggetto topico |
Health care administration
Patient care -- Administration Patient care -- Methods |
| ISBN |
9781608059881
160805988X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Title; EUL; Dedication; Contents; About the Author; Foreword; Preface; Acknowledgements; Chapter 01; Chapter 02; Chapter 03; Chapter 04; Chapter 05; Chapter 06; Chapter 07; References; Glossary; Appendix; Index |
| Record Nr. | UNINA-9910972453703321 |
|
Stephany Kathleen
|
||
| Sharjah, : Bentham Science Publishers, 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Developing the reflective healthcare team [[electronic resource] /] / Tony Ghaye
| Developing the reflective healthcare team [[electronic resource] /] / Tony Ghaye |
| Autore | Ghaye Tony |
| Pubbl/distr/stampa | Oxford ; ; Malden, MA, : Blackwell, 2005 |
| Descrizione fisica | 1 online resource (250 p.) |
| Disciplina |
362.1068
610.69 610.737069 |
| Soggetto topico |
Health care teams
Reflection (Philosophy) Learning, Psychology of Health services administration |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-280-74321-2
9786610743216 0-470-79510-7 0-470-77469-X 1-4051-7215-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Foreword; Acknowledgements; Dedication; Part One: An Orientation to the Book; Chapter 1 The book's structure, the central question and some challenges; Structure; Being stuck and going nowhere; Learning from failure; A focus on success; Matters of judgement; On learning through; References; Chapter 2 Starting points: through the learning lens; (Re) focusing on learning; Generating knowledge for better care; The importance of 'ba'; Enabling workplace cultures; Chapter 3 Through the reflective lens; Clarifying some interests in the practices of reflection; Technical rationality
RealismIntentional pursuit; The critical being; Empowerment; Creativity; Time for reflection; Organising for reflective practices; Team-generated reflection; Facilitating reflection; Chapter 4 Through the team lens; Investing in teams; Trust in teams; Patterns of relationships; Power and politics; A process of transformation; A caveat . . . No silver bullet cures; References; Part Two: About REFLECTION: Learning through its interests and practices; Chapter 5 Reflecting on practice; A 'lived-experience' scenario: a tale from a maternity unit Learning through writing about practice: creating a 'text'Purposes; Ethics; Creative tensions; The interests and practices of reflection in the 21st century; Chapter 6 An interest in being-human-well: the practices of reflection on the work of individuals and teams; Reflections on Scho ̈n; Scho ̈n and his dislike of technical rationality; Scho ̈n and joining up practice with theory; Knowing-in-action linked to theories-of-action; Reflection-in-action; Reflection-on-practice (on-action); Benefits of reflection - real or imagined?; Being-human-well The 'me' and the 'we': moving towards a team perspectiveThe us and we's: a sense of team; Learning from another 'ology'; Chapter 7 An interest in embracing uncertainty: the practices of reflection as working with fuzziness and the challenges involved in service improvement and workplace transformation; Teams in the (fuzzy) zones; A sense of certainty; Fuzzy worlds and action-driven healthcare professionals; Making practice visible; Constructing reality maps; Getting team learning into the open; Storying that embraces fuzziness; Reflection and its interest in chaos; Reflection and symmetry Chapter 8 An interest in the bottom line: the practices of reflection as improving practice and getting resultsGetting behind the bottom line; Reflection on energy, not time management; Chapter 9 An interest in reflection as the art of asking serious questions; Scho ̈n's 'serious' questions; What are the qualities of a serious question?; Footprints in the spaces-between; References; Part Three: About TEAMS: Being the best we can; Chapter 10 What is a team?; A lived-experience scenario: how can we work as a team?; Dream teams; Being the best we can; Talk about teams A clinical governance support team |
| Record Nr. | UNINA-9910143286903321 |
|
Ghaye Tony
|
||
| Oxford ; ; Malden, MA, : Blackwell, 2005 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Developing the reflective healthcare team [[electronic resource] /] / Tony Ghaye
| Developing the reflective healthcare team [[electronic resource] /] / Tony Ghaye |
| Autore | Ghaye Tony |
| Pubbl/distr/stampa | Oxford ; ; Malden, MA, : Blackwell, 2005 |
| Descrizione fisica | 1 online resource (250 p.) |
| Disciplina |
362.1068
610.69 610.737069 |
| Soggetto topico |
Health care teams
Reflection (Philosophy) Learning, Psychology of Health services administration |
| ISBN |
1-280-74321-2
9786610743216 0-470-79510-7 0-470-77469-X 1-4051-7215-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Foreword; Acknowledgements; Dedication; Part One: An Orientation to the Book; Chapter 1 The book's structure, the central question and some challenges; Structure; Being stuck and going nowhere; Learning from failure; A focus on success; Matters of judgement; On learning through; References; Chapter 2 Starting points: through the learning lens; (Re) focusing on learning; Generating knowledge for better care; The importance of 'ba'; Enabling workplace cultures; Chapter 3 Through the reflective lens; Clarifying some interests in the practices of reflection; Technical rationality
RealismIntentional pursuit; The critical being; Empowerment; Creativity; Time for reflection; Organising for reflective practices; Team-generated reflection; Facilitating reflection; Chapter 4 Through the team lens; Investing in teams; Trust in teams; Patterns of relationships; Power and politics; A process of transformation; A caveat . . . No silver bullet cures; References; Part Two: About REFLECTION: Learning through its interests and practices; Chapter 5 Reflecting on practice; A 'lived-experience' scenario: a tale from a maternity unit Learning through writing about practice: creating a 'text'Purposes; Ethics; Creative tensions; The interests and practices of reflection in the 21st century; Chapter 6 An interest in being-human-well: the practices of reflection on the work of individuals and teams; Reflections on Scho ̈n; Scho ̈n and his dislike of technical rationality; Scho ̈n and joining up practice with theory; Knowing-in-action linked to theories-of-action; Reflection-in-action; Reflection-on-practice (on-action); Benefits of reflection - real or imagined?; Being-human-well The 'me' and the 'we': moving towards a team perspectiveThe us and we's: a sense of team; Learning from another 'ology'; Chapter 7 An interest in embracing uncertainty: the practices of reflection as working with fuzziness and the challenges involved in service improvement and workplace transformation; Teams in the (fuzzy) zones; A sense of certainty; Fuzzy worlds and action-driven healthcare professionals; Making practice visible; Constructing reality maps; Getting team learning into the open; Storying that embraces fuzziness; Reflection and its interest in chaos; Reflection and symmetry Chapter 8 An interest in the bottom line: the practices of reflection as improving practice and getting resultsGetting behind the bottom line; Reflection on energy, not time management; Chapter 9 An interest in reflection as the art of asking serious questions; Scho ̈n's 'serious' questions; What are the qualities of a serious question?; Footprints in the spaces-between; References; Part Three: About TEAMS: Being the best we can; Chapter 10 What is a team?; A lived-experience scenario: how can we work as a team?; Dream teams; Being the best we can; Talk about teams A clinical governance support team |
| Record Nr. | UNISA-996211214703316 |
|
Ghaye Tony
|
||
| Oxford ; ; Malden, MA, : Blackwell, 2005 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
Developing the reflective healthcare team [[electronic resource] /] / Tony Ghaye
| Developing the reflective healthcare team [[electronic resource] /] / Tony Ghaye |
| Autore | Ghaye Tony |
| Pubbl/distr/stampa | Oxford ; ; Malden, MA, : Blackwell, 2005 |
| Descrizione fisica | 1 online resource (250 p.) |
| Disciplina |
362.1068
610.69 610.737069 |
| Soggetto topico |
Health care teams
Reflection (Philosophy) Learning, Psychology of Health services administration |
| ISBN |
1-280-74321-2
9786610743216 0-470-79510-7 0-470-77469-X 1-4051-7215-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Contents; Foreword; Acknowledgements; Dedication; Part One: An Orientation to the Book; Chapter 1 The book's structure, the central question and some challenges; Structure; Being stuck and going nowhere; Learning from failure; A focus on success; Matters of judgement; On learning through; References; Chapter 2 Starting points: through the learning lens; (Re) focusing on learning; Generating knowledge for better care; The importance of 'ba'; Enabling workplace cultures; Chapter 3 Through the reflective lens; Clarifying some interests in the practices of reflection; Technical rationality
RealismIntentional pursuit; The critical being; Empowerment; Creativity; Time for reflection; Organising for reflective practices; Team-generated reflection; Facilitating reflection; Chapter 4 Through the team lens; Investing in teams; Trust in teams; Patterns of relationships; Power and politics; A process of transformation; A caveat . . . No silver bullet cures; References; Part Two: About REFLECTION: Learning through its interests and practices; Chapter 5 Reflecting on practice; A 'lived-experience' scenario: a tale from a maternity unit Learning through writing about practice: creating a 'text'Purposes; Ethics; Creative tensions; The interests and practices of reflection in the 21st century; Chapter 6 An interest in being-human-well: the practices of reflection on the work of individuals and teams; Reflections on Scho ̈n; Scho ̈n and his dislike of technical rationality; Scho ̈n and joining up practice with theory; Knowing-in-action linked to theories-of-action; Reflection-in-action; Reflection-on-practice (on-action); Benefits of reflection - real or imagined?; Being-human-well The 'me' and the 'we': moving towards a team perspectiveThe us and we's: a sense of team; Learning from another 'ology'; Chapter 7 An interest in embracing uncertainty: the practices of reflection as working with fuzziness and the challenges involved in service improvement and workplace transformation; Teams in the (fuzzy) zones; A sense of certainty; Fuzzy worlds and action-driven healthcare professionals; Making practice visible; Constructing reality maps; Getting team learning into the open; Storying that embraces fuzziness; Reflection and its interest in chaos; Reflection and symmetry Chapter 8 An interest in the bottom line: the practices of reflection as improving practice and getting resultsGetting behind the bottom line; Reflection on energy, not time management; Chapter 9 An interest in reflection as the art of asking serious questions; Scho ̈n's 'serious' questions; What are the qualities of a serious question?; Footprints in the spaces-between; References; Part Three: About TEAMS: Being the best we can; Chapter 10 What is a team?; A lived-experience scenario: how can we work as a team?; Dream teams; Being the best we can; Talk about teams A clinical governance support team |
| Record Nr. | UNINA-9910831051803321 |
|
Ghaye Tony
|
||
| Oxford ; ; Malden, MA, : Blackwell, 2005 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Foundations for Paramedic Education / / by Amy E. Seymour-Walsh
| Foundations for Paramedic Education / / by Amy E. Seymour-Walsh |
| Autore | Seymour-Walsh Amy E |
| Edizione | [1st ed. 2019.] |
| Pubbl/distr/stampa | Cham : , : Springer International Publishing : , : Imprint : Springer, , 2019 |
| Descrizione fisica | 1 online resource (xv, 118 pages) : illustrations |
| Disciplina |
610.737069
610.69 |
| Collana | SpringerBriefs in Education |
| Soggetto topico |
Professional education
Vocational education Medical education Educational tests and measurements Emergency medical services Professional and Vocational Education Medical Education Assessment and Testing Emergency Services |
| ISBN |
9783030267926
303026792X |
| Classificazione | EDU030000EDU046000MED003010MED024000 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. Introduction -- 2. Theory of learning -- 3. Skill teaching -- 4. Assessment -- 5. Feedback -- 6. Teacher identity, role and purpose -- 7. Student identity development and vulnerability -- Concluding thoughts: what is your philosophy?. . |
| Record Nr. | UNINA-9910349347603321 |
|
Seymour-Walsh Amy E
|
||
| Cham : , : Springer International Publishing : , : Imprint : Springer, , 2019 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
