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13. H2Obiettivo 2000 : liberalizzazione e privatizzazione nei servizi idrici : Trieste, 24-26 settembre 2003 / [a cura di] Federgasacqua
| 13. H2Obiettivo 2000 : liberalizzazione e privatizzazione nei servizi idrici : Trieste, 24-26 settembre 2003 / [a cura di] Federgasacqua |
| Pubbl/distr/stampa | Roma : Federgasacqua, [2004?] |
| Descrizione fisica | 233 p. : ill. ; 24 cm |
| Disciplina | 363.61 |
| Collana | Federgasacqua |
| Soggetto topico | Servizi idrici - privatizzazione |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | ita |
| Record Nr. | UNISA-990002793960203316 |
| Roma : Federgasacqua, [2004?] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
Acqua : fra incidenza sociale ed efficienza gestionale / a cura di Angelo Riccaboni
| Acqua : fra incidenza sociale ed efficienza gestionale / a cura di Angelo Riccaboni |
| Pubbl/distr/stampa | Firenze : il Ponte, 2003 |
| Descrizione fisica | 584 p. ; 24 cm |
| Disciplina | 363.61 |
| Collana | Quaderni del ponte |
| Soggetto non controllato | Acqua - Servizi pubblici |
| ISBN | 88-88861-08-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | ita |
| Record Nr. | UNINA-990007879880403321 |
| Firenze : il Ponte, 2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Acqua : fra incidenza sociale ed efficienza gestionale / a cura di Angelo Riccaboni
| Acqua : fra incidenza sociale ed efficienza gestionale / a cura di Angelo Riccaboni |
| Pubbl/distr/stampa | Firenze : Il ponte, 2003 |
| Descrizione fisica | 584 p. ; 25 cm |
| Disciplina | 363.61 |
| Altri autori (Persone) | Riccaboni, Angelo |
| Collana | Quaderni del Ponte ; 1 |
| Soggetto topico | Servizi idrici - Gestione |
| ISBN |
8888861084
9788888861081 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | ita |
| Record Nr. | UNISALENTO-991001950199707536 |
| Firenze : Il ponte, 2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. del Salento | ||
| ||
Acqua e sviluppo : una politica delle risorse idriche per il futuro del Mediterraneo / a cura di Eugenia Ferragina ; contributi di A. Amendola ... [et al.]
| Acqua e sviluppo : una politica delle risorse idriche per il futuro del Mediterraneo / a cura di Eugenia Ferragina ; contributi di A. Amendola ... [et al.] |
| Pubbl/distr/stampa | Bologna : Il mulino, 2003 |
| Descrizione fisica | 455 p., [8] carte di tav. : ill. ; 24 cm |
| Disciplina | 363.61 |
| Soggetto topico | Acqua - Approvvigionamento - Paesi mediterranei |
| ISBN | 88-15-09576-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | ita |
| Record Nr. | UNISA-990002748910203316 |
| Bologna : Il mulino, 2003 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
Advances in Water Pollution Monitoring and Control [[electronic resource] ] : Select Proceedings from HSFEA 2018 / / edited by Nihal Anwar Siddiqui, S. M. Tauseef, Rajendra Dobhal
| Advances in Water Pollution Monitoring and Control [[electronic resource] ] : Select Proceedings from HSFEA 2018 / / edited by Nihal Anwar Siddiqui, S. M. Tauseef, Rajendra Dobhal |
| Edizione | [1st ed. 2020.] |
| Pubbl/distr/stampa | Singapore : , : Springer Singapore : , : Imprint : Springer, , 2020 |
| Descrizione fisica | 1 online resource (XVIII, 179 p. 75 illus., 53 illus. in color.) |
| Disciplina | 363.61 |
| Collana | Springer Transactions in Civil and Environmental Engineering |
| Soggetto topico |
Civil engineering
Water pollution Water quality Environmental sciences Civil Engineering Waste Water Technology / Water Pollution Control / Water Management / Aquatic Pollution Water Quality/Water Pollution Environmental Science and Engineering |
| ISBN | 981-329-956-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Chapter 1: Anchorage System for Penstocks—Case Study of Champawat Town Pumping Water Supply Scheme -- Chapter 2: An Overview on Toxicity, Detection, and Removal of Chromium in Water and WasteWater -- Chapter 3: ‘Phytowaste’ and Vermicomposting as a Potential Route for Its Environmentally Compatible Utilization -- Chapter 4: Microplastic Contamination and Life Cycle Assessment of Bottled Drinking Water -- Chapter 5: Impact of Water Pollution on Endemic Species -- Chapter 6: Physiological Features of Rice Cultivars Which Influence the Quantity of Methane Emitted by the Cultivars. |
| Record Nr. | UNINA-9910377825303321 |
| Singapore : , : Springer Singapore : , : Imprint : Springer, , 2020 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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Analytical methods for drinking water [[electronic resource] ] : advances in sampling and analysis / / Philippe Quevauviller, Clive Thompson
| Analytical methods for drinking water [[electronic resource] ] : advances in sampling and analysis / / Philippe Quevauviller, Clive Thompson |
| Autore | Quevauviller Ph |
| Pubbl/distr/stampa | Hoboken, NJ, : Wiley, c2006 |
| Descrizione fisica | 1 online resource (198 p.) |
| Disciplina |
363.6/1
363.61 628.161 |
| Altri autori (Persone) | ThompsonK. C <1944-> (Kenneth Clive) |
| Collana | Water Quality Measurements |
| Soggetto topico |
Water - Analysis
Drinking water - Analysis Drinking water - Government policy - Europe Drinking water - Government policy - United States |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-280-28773-X
9786610287734 0-470-09493-1 0-470-09492-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Analytical Methods for Drinking Water Advances in Sampling and Analysis; Contents; Series Preface; Preface; List of Contributors; 1 Drinking Water Regulations; 1.1 EU Directive on Drinking Water - Past, Present and Future; 1.1.1 EU Water Legislation; 1.1.2 The Drinking Water Directives - Revision Processes; 1.1.3 Main Aspects of the Drinking Water Directives; 1.1.4 Revision of the DWD and WHO Guidelines; 1.1.5 Conclusions; 1.2 Drinking Water Regulations in the United States; 1.2.1 Introduction; 1.2.2 History of the Safe Drinking Water Act; 1.2.3 Development of Regulations
1.2.4 Highlights of the Safe Drinking Water Act1.2.5 Implementation of Regulations; 1.2.6 Conclusions; 1.3 Standardization; 1.3.1 Introduction; 1.3.2 Requirements to be met by Laboratories and Analytical Methods; 1.3.3 Standardization in CEN TC 230 Water Analysis and ISO TC 147 Water Quality; 1.3.4 Development of Standards in ISO/TC 147; 1.3.5 Special Standards Development Procedures; 1.3.6 Drafting of Standards; 1.3.7 EU Requirements for Standard Methods; References; 2 Bromate Determination; 2.1 Introduction; 2.2 Ion Chromatographic Methods 2.2.1 Identification and Removal of the Main Interferences2.2.2 Sample Pre-treatment Automation; 2.3 Alternative Laboratory Methods; 2.3.1 Ion Chromatography / ICP-MS; 2.3.2 Ion Chromatography Spectrophotometry Detection; 2.3.3 Ion Pair Chromatography - Fluorescence Detection; 2.3.4 Flow Injection - ICP-MS; 2.4 Field-based Methods; 2.4.1 Spectrophotometric Method with Methylene Blue; 2.4.2 Flow Injection - Spectrophotometric Detection; 2.5 Stability of Bromate; 2.5.1 Effect of Water Matrix on Bromate Stability; 2.5.2 Stability of Bromate Species Immobilized on Alumina Microcolumns 2.6 Interlaboratory Excercise for Bromate Determination2.7 Toxicity, Occurrence and Current Status of Bromate in Drinking Waters; References; 3 Lead Monitoring; 3.1 Factors Determining the Lead Concentration in Drinking Water; 3.1.1 Sources of Lead in Drinking Water; 3.1.2 Factors Determining the Lead Concentration in Drinking Water; 3.2 Sampling of Lead in Drinking Water; 3.2.1 Available Sampling Procedures; 3.2.2 Definition of a 'Representative Sample'; 3.2.3 Representative Sampling at an Individual Consumer's Tap; 3.2.4 Lead Analyses in Tap Water 3.3 Comparison of Sampling Procedures in the Field3.3.1 European Study; 3.3.2 Applied Sampling Procedures; 3.3.3 Characteristics of Test Areas; 3.3.4 Applied Test Procedures; 3.3.5 Performance Criteria of Sampling Protocols; 3.3.6 Representativeness of the Tested Protocols; 3.3.7 Reproducibility of the Tested Protocols; 3.3.8 Costs, Practicality and Consumer Acceptance; 3.3.9 Final Evaluation of Sampling Procedures; 3.3.10 Experience with the Monitoring Protocol in France; 3.4 Fit for Purpose Lead Monitoring Protocols 3.4.1 The Requirements for Sampling and Monitoring Lead in Accordance with the DWD 98/83/EC |
| Record Nr. | UNINA-9910143715203321 |
Quevauviller Ph
|
||
| Hoboken, NJ, : Wiley, c2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Analytical methods for drinking water [[electronic resource] ] : advances in sampling and analysis / / Philippe Quevauviller, Clive Thompson
| Analytical methods for drinking water [[electronic resource] ] : advances in sampling and analysis / / Philippe Quevauviller, Clive Thompson |
| Autore | Quevauviller Ph |
| Pubbl/distr/stampa | Hoboken, NJ, : Wiley, c2006 |
| Descrizione fisica | 1 online resource (198 p.) |
| Disciplina |
363.6/1
363.61 628.161 |
| Altri autori (Persone) | ThompsonK. C <1944-> (Kenneth Clive) |
| Collana | Water Quality Measurements |
| Soggetto topico |
Water - Analysis
Drinking water - Analysis Drinking water - Government policy - Europe Drinking water - Government policy - United States |
| ISBN |
1-280-28773-X
9786610287734 0-470-09493-1 0-470-09492-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Analytical Methods for Drinking Water Advances in Sampling and Analysis; Contents; Series Preface; Preface; List of Contributors; 1 Drinking Water Regulations; 1.1 EU Directive on Drinking Water - Past, Present and Future; 1.1.1 EU Water Legislation; 1.1.2 The Drinking Water Directives - Revision Processes; 1.1.3 Main Aspects of the Drinking Water Directives; 1.1.4 Revision of the DWD and WHO Guidelines; 1.1.5 Conclusions; 1.2 Drinking Water Regulations in the United States; 1.2.1 Introduction; 1.2.2 History of the Safe Drinking Water Act; 1.2.3 Development of Regulations
1.2.4 Highlights of the Safe Drinking Water Act1.2.5 Implementation of Regulations; 1.2.6 Conclusions; 1.3 Standardization; 1.3.1 Introduction; 1.3.2 Requirements to be met by Laboratories and Analytical Methods; 1.3.3 Standardization in CEN TC 230 Water Analysis and ISO TC 147 Water Quality; 1.3.4 Development of Standards in ISO/TC 147; 1.3.5 Special Standards Development Procedures; 1.3.6 Drafting of Standards; 1.3.7 EU Requirements for Standard Methods; References; 2 Bromate Determination; 2.1 Introduction; 2.2 Ion Chromatographic Methods 2.2.1 Identification and Removal of the Main Interferences2.2.2 Sample Pre-treatment Automation; 2.3 Alternative Laboratory Methods; 2.3.1 Ion Chromatography / ICP-MS; 2.3.2 Ion Chromatography Spectrophotometry Detection; 2.3.3 Ion Pair Chromatography - Fluorescence Detection; 2.3.4 Flow Injection - ICP-MS; 2.4 Field-based Methods; 2.4.1 Spectrophotometric Method with Methylene Blue; 2.4.2 Flow Injection - Spectrophotometric Detection; 2.5 Stability of Bromate; 2.5.1 Effect of Water Matrix on Bromate Stability; 2.5.2 Stability of Bromate Species Immobilized on Alumina Microcolumns 2.6 Interlaboratory Excercise for Bromate Determination2.7 Toxicity, Occurrence and Current Status of Bromate in Drinking Waters; References; 3 Lead Monitoring; 3.1 Factors Determining the Lead Concentration in Drinking Water; 3.1.1 Sources of Lead in Drinking Water; 3.1.2 Factors Determining the Lead Concentration in Drinking Water; 3.2 Sampling of Lead in Drinking Water; 3.2.1 Available Sampling Procedures; 3.2.2 Definition of a 'Representative Sample'; 3.2.3 Representative Sampling at an Individual Consumer's Tap; 3.2.4 Lead Analyses in Tap Water 3.3 Comparison of Sampling Procedures in the Field3.3.1 European Study; 3.3.2 Applied Sampling Procedures; 3.3.3 Characteristics of Test Areas; 3.3.4 Applied Test Procedures; 3.3.5 Performance Criteria of Sampling Protocols; 3.3.6 Representativeness of the Tested Protocols; 3.3.7 Reproducibility of the Tested Protocols; 3.3.8 Costs, Practicality and Consumer Acceptance; 3.3.9 Final Evaluation of Sampling Procedures; 3.3.10 Experience with the Monitoring Protocol in France; 3.4 Fit for Purpose Lead Monitoring Protocols 3.4.1 The Requirements for Sampling and Monitoring Lead in Accordance with the DWD 98/83/EC |
| Record Nr. | UNINA-9910830641803321 |
|
Quevauviller Ph
|
||
| Hoboken, NJ, : Wiley, c2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Analytical methods for drinking water [[electronic resource] ] : advances in sampling and analysis / / Philippe Quevauviller, Clive Thompson
| Analytical methods for drinking water [[electronic resource] ] : advances in sampling and analysis / / Philippe Quevauviller, Clive Thompson |
| Autore | Quevauviller Ph |
| Pubbl/distr/stampa | Hoboken, NJ, : Wiley, c2006 |
| Descrizione fisica | 1 online resource (198 p.) |
| Disciplina |
363.6/1
363.61 628.161 |
| Altri autori (Persone) | ThompsonK. C <1944-> (Kenneth Clive) |
| Collana | Water Quality Measurements |
| Soggetto topico |
Water - Analysis
Drinking water - Analysis Drinking water - Government policy - Europe Drinking water - Government policy - United States |
| ISBN |
1-280-28773-X
9786610287734 0-470-09493-1 0-470-09492-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Analytical Methods for Drinking Water Advances in Sampling and Analysis; Contents; Series Preface; Preface; List of Contributors; 1 Drinking Water Regulations; 1.1 EU Directive on Drinking Water - Past, Present and Future; 1.1.1 EU Water Legislation; 1.1.2 The Drinking Water Directives - Revision Processes; 1.1.3 Main Aspects of the Drinking Water Directives; 1.1.4 Revision of the DWD and WHO Guidelines; 1.1.5 Conclusions; 1.2 Drinking Water Regulations in the United States; 1.2.1 Introduction; 1.2.2 History of the Safe Drinking Water Act; 1.2.3 Development of Regulations
1.2.4 Highlights of the Safe Drinking Water Act1.2.5 Implementation of Regulations; 1.2.6 Conclusions; 1.3 Standardization; 1.3.1 Introduction; 1.3.2 Requirements to be met by Laboratories and Analytical Methods; 1.3.3 Standardization in CEN TC 230 Water Analysis and ISO TC 147 Water Quality; 1.3.4 Development of Standards in ISO/TC 147; 1.3.5 Special Standards Development Procedures; 1.3.6 Drafting of Standards; 1.3.7 EU Requirements for Standard Methods; References; 2 Bromate Determination; 2.1 Introduction; 2.2 Ion Chromatographic Methods 2.2.1 Identification and Removal of the Main Interferences2.2.2 Sample Pre-treatment Automation; 2.3 Alternative Laboratory Methods; 2.3.1 Ion Chromatography / ICP-MS; 2.3.2 Ion Chromatography Spectrophotometry Detection; 2.3.3 Ion Pair Chromatography - Fluorescence Detection; 2.3.4 Flow Injection - ICP-MS; 2.4 Field-based Methods; 2.4.1 Spectrophotometric Method with Methylene Blue; 2.4.2 Flow Injection - Spectrophotometric Detection; 2.5 Stability of Bromate; 2.5.1 Effect of Water Matrix on Bromate Stability; 2.5.2 Stability of Bromate Species Immobilized on Alumina Microcolumns 2.6 Interlaboratory Excercise for Bromate Determination2.7 Toxicity, Occurrence and Current Status of Bromate in Drinking Waters; References; 3 Lead Monitoring; 3.1 Factors Determining the Lead Concentration in Drinking Water; 3.1.1 Sources of Lead in Drinking Water; 3.1.2 Factors Determining the Lead Concentration in Drinking Water; 3.2 Sampling of Lead in Drinking Water; 3.2.1 Available Sampling Procedures; 3.2.2 Definition of a 'Representative Sample'; 3.2.3 Representative Sampling at an Individual Consumer's Tap; 3.2.4 Lead Analyses in Tap Water 3.3 Comparison of Sampling Procedures in the Field3.3.1 European Study; 3.3.2 Applied Sampling Procedures; 3.3.3 Characteristics of Test Areas; 3.3.4 Applied Test Procedures; 3.3.5 Performance Criteria of Sampling Protocols; 3.3.6 Representativeness of the Tested Protocols; 3.3.7 Reproducibility of the Tested Protocols; 3.3.8 Costs, Practicality and Consumer Acceptance; 3.3.9 Final Evaluation of Sampling Procedures; 3.3.10 Experience with the Monitoring Protocol in France; 3.4 Fit for Purpose Lead Monitoring Protocols 3.4.1 The Requirements for Sampling and Monitoring Lead in Accordance with the DWD 98/83/EC |
| Record Nr. | UNINA-9910840963003321 |
|
Quevauviller Ph
|
||
| Hoboken, NJ, : Wiley, c2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
AquaRating : un estándar internacional para evaluar los servicios de agua y saneamiento / / Matthias Krause [and four others]
| AquaRating : un estándar internacional para evaluar los servicios de agua y saneamiento / / Matthias Krause [and four others] |
| Pubbl/distr/stampa | London, England : , : IWA Publishing, , 2015 |
| Descrizione fisica | 1 online resource (411 p.) |
| Disciplina | 363.61 |
| Soggetto topico |
Water resources development
Water-supply |
| Soggetto genere / forma | Electronic books. |
| ISBN | 1-78040-738-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | spa |
| Nota di contenuto |
Cubierta; Copyright; Contenidos; Agradecimientos; Acerca de los autores; Introducción; Capítulo 1: CS Calidad de Servicio; CS1 Calidad del agua potable; CS1.1 Aseguramiento de la capacidad estructural para el tratamiento y el suministro; CS1.2 Aseguramiento del suministro de agua con una calidad adecuada; CS1.3 Supervisión y control de la calidad del agua suministrada; CS1.4 Capacidad estructural operativa para la ""potabilización""; CS1.5 Cumplimiento de la normativa de agua potable; CS1.6 Intensidad del control de la calidad del agua suministrada; CS2 Distribución de agua para uso y consumo
CS2.1 Aseguramiento de la capacidad estructural para el suministro y distribuciónCS2.2 Aseguramiento de la continuidad del suministro en la operación; CS2.3 Supervisión y control de la continuidad del suministro; CS2.4 Continuidad del suministro; CS2.5 Tiempo de conexión a nuevos usuarios del servicio de agua potable; CS3 Recolección de aguas residuales; CS3.1 Aseguramiento de la capacidad estructural para la recolección de aguas residuales; CS3.2 Aseguramiento del servicio de recolección de aguas residuales desde la operación CS3.3 Supervisión y control del servicio de recolección de aguas residualesCS3.4 Tiempo de resolución de ""incidencias"" en la red de alcantarillado; CS3.5 Tiempo de conexión al servicio de alcantarillado; CS3.6 ""Incidencias"" en tiempo de lluvia; CS4 Atención al usuario; CS4.1 Gestión de ""reclamos"" y monitoreo de la satisfacción de los usuarios; CS4.2 Calidad de la atención al usuario; CS4.3 Compromiso con el servicio al usuario e información de ""contingencias""; CS4.4 Percepción de la satisfacción del usuario en general CS4.5 Percepción por el usuario de la calidad de resolución de problemasCS4.6 Número de ""reclamos de carácter comercial"" por cada 100 usuarios y año; CS4.7 Tiempo de espera en atención telefónica; CS4.8 Tiempo de espera en atención presencial; CS4.9 Tiempo de resolución de problemas; Capítulo 2: EP Eficiencia en la Planificación y Ejecución de Inversiones; EP1 Contenido y Eficiencia del Plan de Inversiones; EP1.1 Contenido del plan de inversiones; EP1.2 Metodología de diagnóstico; EP1.3 Metodología para identificación y análisis de alternativas y definición de soluciones EP1.4 Metodología de análisis de los aspectos financieros del planEP2 Eficiencia en la Ejecución del Plan de Inversiones; EP2.1 Sistemas de seguimiento de la ejecución de los proyectos del plan; EP2.2 Cumplimiento del plan de inversiones; EP2.3 Grado de variación de los costos de las ""obras terminadas""; EP2.4 Grado de desviación de los plazos establecidos para la ejecución de las ""obras""; EP3 Eficiencia en la Gestión de Activos Físicos Existentes; EP3.1 Gestión de activos físicos; EP3.2 Inversión anual en reposición de activos físicos inmovilizados; EP4 Planificación ante Emergencias EP4.1 Plan de preparación ante ""emergencias"" |
| Record Nr. | UNINA-9910463844503321 |
| London, England : , : IWA Publishing, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
AquaRating : un estándar internacional para evaluar los servicios de agua y saneamiento / / Matthias Krause [and four others]
| AquaRating : un estándar internacional para evaluar los servicios de agua y saneamiento / / Matthias Krause [and four others] |
| Pubbl/distr/stampa | London, England : , : IWA Publishing, , 2015 |
| Descrizione fisica | 1 online resource (411 p.) |
| Disciplina | 363.61 |
| Soggetto topico |
Water resources development
Water-supply |
| ISBN | 1-78040-738-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | spa |
| Nota di contenuto |
Cubierta; Copyright; Contenidos; Agradecimientos; Acerca de los autores; Introducción; Capítulo 1: CS Calidad de Servicio; CS1 Calidad del agua potable; CS1.1 Aseguramiento de la capacidad estructural para el tratamiento y el suministro; CS1.2 Aseguramiento del suministro de agua con una calidad adecuada; CS1.3 Supervisión y control de la calidad del agua suministrada; CS1.4 Capacidad estructural operativa para la ""potabilización""; CS1.5 Cumplimiento de la normativa de agua potable; CS1.6 Intensidad del control de la calidad del agua suministrada; CS2 Distribución de agua para uso y consumo
CS2.1 Aseguramiento de la capacidad estructural para el suministro y distribuciónCS2.2 Aseguramiento de la continuidad del suministro en la operación; CS2.3 Supervisión y control de la continuidad del suministro; CS2.4 Continuidad del suministro; CS2.5 Tiempo de conexión a nuevos usuarios del servicio de agua potable; CS3 Recolección de aguas residuales; CS3.1 Aseguramiento de la capacidad estructural para la recolección de aguas residuales; CS3.2 Aseguramiento del servicio de recolección de aguas residuales desde la operación CS3.3 Supervisión y control del servicio de recolección de aguas residualesCS3.4 Tiempo de resolución de ""incidencias"" en la red de alcantarillado; CS3.5 Tiempo de conexión al servicio de alcantarillado; CS3.6 ""Incidencias"" en tiempo de lluvia; CS4 Atención al usuario; CS4.1 Gestión de ""reclamos"" y monitoreo de la satisfacción de los usuarios; CS4.2 Calidad de la atención al usuario; CS4.3 Compromiso con el servicio al usuario e información de ""contingencias""; CS4.4 Percepción de la satisfacción del usuario en general CS4.5 Percepción por el usuario de la calidad de resolución de problemasCS4.6 Número de ""reclamos de carácter comercial"" por cada 100 usuarios y año; CS4.7 Tiempo de espera en atención telefónica; CS4.8 Tiempo de espera en atención presencial; CS4.9 Tiempo de resolución de problemas; Capítulo 2: EP Eficiencia en la Planificación y Ejecución de Inversiones; EP1 Contenido y Eficiencia del Plan de Inversiones; EP1.1 Contenido del plan de inversiones; EP1.2 Metodología de diagnóstico; EP1.3 Metodología para identificación y análisis de alternativas y definición de soluciones EP1.4 Metodología de análisis de los aspectos financieros del planEP2 Eficiencia en la Ejecución del Plan de Inversiones; EP2.1 Sistemas de seguimiento de la ejecución de los proyectos del plan; EP2.2 Cumplimiento del plan de inversiones; EP2.3 Grado de variación de los costos de las ""obras terminadas""; EP2.4 Grado de desviación de los plazos establecidos para la ejecución de las ""obras""; EP3 Eficiencia en la Gestión de Activos Físicos Existentes; EP3.1 Gestión de activos físicos; EP3.2 Inversión anual en reposición de activos físicos inmovilizados; EP4 Planificación ante Emergencias EP4.1 Plan de preparación ante ""emergencias"" |
| Record Nr. | UNINA-9910788558103321 |
| London, England : , : IWA Publishing, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
