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Citizens, politicians, and providers [[electronic resource] ] : the Latin American experience with service delivery reform / / Ariel Fiszbein, editor
| Citizens, politicians, and providers [[electronic resource] ] : the Latin American experience with service delivery reform / / Ariel Fiszbein, editor |
| Pubbl/distr/stampa | Washington, DC, : World Bank, c2005 |
| Descrizione fisica | 1 online resource (82 p.) |
| Disciplina | 363.6/098 |
| Altri autori (Persone) | FiszbeinAriel |
| Soggetto topico | Public administration - Latin America |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-280-10215-2
9786610102150 1-4175-8387-8 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910450656103321 |
| Washington, DC, : World Bank, c2005 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Citizens, politicians, and providers : : the Latin American experience with service delivery reform / / Ariel Fiszbein, editor
| Citizens, politicians, and providers : : the Latin American experience with service delivery reform / / Ariel Fiszbein, editor |
| Pubbl/distr/stampa | Washington, DC : , : World Bank, , [2005] |
| Descrizione fisica | ix, 67 pages : illustrations ; ; 27 cm |
| Disciplina | 363.6/098 |
| Altri autori (Persone) | FiszbeinAriel |
| Soggetto topico | Public administration - Latin America |
| ISBN |
1-280-10215-2
9786610102150 1-4175-8387-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910783346403321 |
| Washington, DC : , : World Bank, , [2005] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Citizens, politicians, and providers : the Latin American experience with service delivery reform / / Ariel Fiszbein, editor
| Citizens, politicians, and providers : the Latin American experience with service delivery reform / / Ariel Fiszbein, editor |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Washington, DC, : World Bank, c2005 |
| Descrizione fisica | ix, 67 pages : illustrations ; ; 27 cm |
| Disciplina | 363.6/098 |
| Altri autori (Persone) | FiszbeinAriel |
| Soggetto topico | Public administration - Latin America |
| ISBN |
1-280-10215-2
9786610102150 1-4175-8387-8 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Intro -- Contents -- Preface -- Acknowledgments -- Abbreviations -- 1 Introduction -- Service Delivery Progress -- Latin American Political and Institutional Context -- Notes -- 2 Service Delivery and Social Outcomes: A Story of Successes and Failures -- Progress in Basic Service Coverage -- Service Quality -- Social Outcomes -- Notes -- 3 LAC Service Delivery: Assessing Two Decades of Change -- Reforming the Compact -- Enhancing Client Power -- Enhancing State Accountability to Citizens -- Notes -- 4 Conclusions -- Routes to Better Service Delivery -- The Centrality of the "Fitting Process" -- References -- Boxes -- 1.1 A Glossary of Terms for a Service Delivery Accountability Framework -- 3.1 Macro vs. Sectoral Reforms -- 3.2 Public Financial Management Reform in Guatemala -- 3.3 Haiti: Public Service Delivery in a Failed State -- 3.4 Lack of Civil Service Reform as a Health Reform Bottleneck -- 3.5 Executive Agencies in Jamaica -- 3.6 Higher Education Competition: Chile's Reforms in the 1980s -- 3.7 User Fees -- 3.8 The Role of Community Participation and Cultural Adaptation in Service Delivery -- 3.9 Does Democracy Lead to More Social Spending? -- 3.10 ¿Cómo Vamos? Report Cards, Scorecards, and Citizen Monitoring of Service Quality -- 3.11 Opening Up to Social Accountability: Peru, 2001-04 -- 4.1 Lessons for Donors and International Organizations -- 4.2 The Role of Evaluation -- Figures -- 1.1 A Stylized Presentation of Accountability Relationships -- 2.1 Secondary Education Coverage for Various LAC Countries, 1970 and 1999 -- 2.2 Evolution of Water and Electricity Access in Selected Latin American Countries, by Income Decile, 1986-96 -- 2.3 School Enrollment for Children 6-12 Years Old: Relative Gaps between Income Groups -- 2.4 Tertiary Education Enrollment Differences in Selected Countries.
2.5 Percentage of Students Reaching Expected Levels, by Region and Language -- 2.6 Key Social Outcomes: Deviations from Expected Values Given Income -- 2.7 Inequality in Social Outcomes (Health): Bolivia, 1997, Peru and Nicaragua, 2000 -- 3.1 Accountability Mechanisms in Presidential Democratic Systems -- 4.1 A Network of Influence and Accountability Mechanisms -- Table -- 4.1 Fitting Approaches to Country Conditions. |
| Record Nr. | UNINA-9910959033803321 |
| Washington, DC, : World Bank, c2005 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||