Info
- Utilizzare la checkbox di selezione a fianco di ciascun documento per attivare le funzionalità di stampa, invio email, download nei formati disponibili del (i) record.
Improving Utilities with Systems Thinking
| Improving Utilities with Systems Thinking |
| Autore | Federation Water Environment |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Chicago : , : Water Environment Federation, , 2022 |
| Descrizione fisica | 1 online resource (138 pages) |
| Disciplina | 363.068 |
| Soggetto topico | Public utilities - Management |
| ISBN |
9781523147267
1523147261 9781572784314 1572784318 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Front Cover -- Copyright -- About WEF -- About IWAP -- Contents -- Introduction of Authors -- Foreword-Barry Liner -- Prologue: From Smart to Wise-A Wake-Up Call -- Guide to the Reader -- Introducing the Document -- The Topic -- The Intended Reader -- Key Messages -- Executive Summary -- 1. The UAIM Framework Experiences -- 2. Water Intrapreneurs For Successful Enterprises-A Vision -- 2.1 Urban Water Challenges-Globally and Regionally -- 2.1.1 Nature and Water -- 2.1.2 Climate Change -- 2.1.3 Sustainability Goals -- 2.1.4 The WISE Approach -- 2.2 Qualities of a Wise Utility -- 2.3 The Role of Systems Thinking -- 2.4 The WISE Framework -- 3. Value Creation -- 3.1 Value Creation-Business Processes -- 3.2 Value Creation-People -- 3.3 Value Creation-Technology -- 3.4 Integration-The Core of Systems Thinking -- 4. External Impact -- 4.1 The Outcome -- 4.2 Safeguarding Future Water Supply -- 4.2.1 Water Reuse -- 4.2.2 Influencing Customer Behavior -- 4.2.3 Tariffs and the Value of Water -- 4.3 External Impact -- 4.4 Adaptation to Human Society and Environment -- 5. Organizational Learning And Change Management -- 5.1 Addressing the Challenge of External Adaptation -- 5.2 Organizational Culture -- 5.3 Understanding How Humans Make Decisions -- 5.4 Understanding How Organizations Make Decisions-Organizational Culture -- 5.5 A Continuously Learning Organization-A Path to Wisdom -- 5.6 Dealing with Wicked Problems -- 6. UAIM Results-Models and Methods -- 6.1 The UAIM Effort Toward WISE -- 6.2 UAIM Results-Business Processes -- 6.2.1 Business Process Maturity Model -- 6.2.2 Illustration of Continuous Improvement -- 6.3 UAIM Results in the "People Topics" -- 6.3.1 Workforce and Organizational Culture -- 6.3.2 Change Management -- 7. Transition from UAIM to WEF/WISE -- 7.1 Technology in the Smart Utility Era.
7.2 Integrating All Aspects of Value Creation and Change Management -- 7.3 A Project Becomes a Movement -- 7.4 Next Steps -- 8. Leap-Leaders for Emerging Applied Practices -- 8.1 The Purpose of LEAP -- 8.2 Why Join LEAP -- Abbreviations -- Acknowledgments -- References -- Index -- Endnotes. |
| Altri titoli varianti | Improving Utilities with Systems Thinking |
| Record Nr. | UNINA-9911007233703321 |
Federation Water Environment
|
||
| Chicago : , : Water Environment Federation, , 2022 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Performance-based contracts (PBC) for improving utilities efficiency : experiences and perspectives / / Jans Janssens [and four others]
| Performance-based contracts (PBC) for improving utilities efficiency : experiences and perspectives / / Jans Janssens [and four others] |
| Autore | Janssens Jan |
| Pubbl/distr/stampa | London, UK : , : IWA Publishing, , 2018 |
| Descrizione fisica | 1 online resource (xi, 166 pages) : illustrations, map |
| Disciplina | 363.068 |
| Collana | Scientific and technical report series |
| Soggetto topico |
Public utilities - Management
Performance contracts |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910793154503321 |
|
Janssens Jan
|
||
| London, UK : , : IWA Publishing, , 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Performance-based contracts (PBC) for improving utilities efficiency : experiences and perspectives / / Jans Janssens [and four others]
| Performance-based contracts (PBC) for improving utilities efficiency : experiences and perspectives / / Jans Janssens [and four others] |
| Autore | Janssens Jan |
| Pubbl/distr/stampa | London, UK : , : IWA Publishing, , 2018 |
| Descrizione fisica | 1 online resource (xi, 166 pages) : illustrations, map |
| Disciplina | 363.068 |
| Collana | Scientific and technical report series |
| Soggetto topico |
Public utilities - Management
Performance contracts |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910806238803321 |
|
Janssens Jan
|
||
| London, UK : , : IWA Publishing, , 2018 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Quality in Public Services : Managers' Choices / Lucy Gaster
| Quality in Public Services : Managers' Choices / Lucy Gaster |
| Autore | Gaster, Lucy |
| Pubbl/distr/stampa | Buckingham : Open University Press, 1995 |
| Descrizione fisica | IX, 149 p. ; 24 cm |
| Disciplina | 363.068 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-990006254960403321 |
|
Gaster, Lucy
|
||
| Buckingham : Open University Press, 1995 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Quality in public services : managers’ choices / Lucy Gaster
| Quality in public services : managers’ choices / Lucy Gaster |
| Autore | GASTER, Lucy |
| Pubbl/distr/stampa | Buckingham : Open University Press, c1995 |
| Descrizione fisica | IX, 149 p. ; 23 cm |
| Disciplina | 363.068 |
| Collana | Public policy and management |
| Soggetto topico | Amministrazione pubblica - Gran Bretagna |
| ISBN | 0-335-19160-6 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNISA-990002803400203316 |
|
GASTER, Lucy
|
||
| Buckingham : Open University Press, c1995 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||