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International handbook of practice-based performance management / / edited by Patria de Lancer Julnes ... [et al.]
| International handbook of practice-based performance management / / edited by Patria de Lancer Julnes ... [et al.] |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Los Angeles, : SAGE, c2008 |
| Descrizione fisica | 1 online resource (xxi, 534 p.) : ill |
| Disciplina | 352.3/75 |
| Altri autori (Persone) | JulnesPatria de Lancer |
| Soggetto topico |
Government productivity
Administrative agencies - Management Administrative agencies - Auditing Nonprofit organizations - Management Organizational effectiveness Total quality management Performance - Measurement |
| ISBN |
9781412982719 (ebook) :
9781782689980 1782689982 9781452261768 1452261768 9781412982719 1412982715 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Contents; Prologue; Acknowledgments; PART I: State of the Art; 1 - Emerging Developments in Performance Measurement; 2 - Assessing Performance in Nonprofit Service Agencies; 3 Performance; PART II: Using Performance Information to Improve Program Performance and Accountability; 4 - Can Performance Measurement Support Program Performance Improvement and Accountability?; 5 - Using Performance Measurement and Competition to Make Administrations Accountable; 6 Recognizing Credible Performance Reports; 7 - Advancing Performance Measurement and Management for Accountability
8 - Analyzing Performance DataPART III: Informing and Involving Citizens and Other Stakeholders; 9 - Making Performance Measurement Relevant: Informing and Involving Stakeholders in Performance Measurement; 10 - Citizen-Involved Performance Measurement; 11 - Performance Measurement and Educational Accountability; 12 - Experience With Trained Observers in Transition and Developing Countries; 13 - Helping Government Measure Up; PART IV: Performance Budgeting; 14 - Performance Budgeting Internationally; 15 - Performance-Based Budgeting in Latin and South America 16 - Performance-Based Budgeting in Florida17 - Performance Management and Budgeting in Australia and New Zealand; 18 - Performance-Based Budgeting; PART V: Quality and Performance in Public and Nonprofit Organizations; 19 - The Integration of Quality and Performance; 20 - Quality and Performance Management; 21 - Performance Information of High Quality; 22 - Applying the Common Assessment Framework in Europe; PART VI: Pulling it All Together; 23 - Creating and Sustaining a Results-Oriented Performance Management Framework; Index; About the Editors; About the Contributors |
| Record Nr. | UNINA-9910966334703321 |
| Los Angeles, : SAGE, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Measuring the performance of public services : principles and practice / / Michael Pidd [[electronic resource]]
| Measuring the performance of public services : principles and practice / / Michael Pidd [[electronic resource]] |
| Autore | Pidd Michael |
| Pubbl/distr/stampa | Cambridge : , : Cambridge University Press, , 2012 |
| Descrizione fisica | 1 online resource (xv, 316 pages) : digital, PDF file(s) |
| Disciplina | 352.3/75 |
| Soggetto topico |
Public administration - Management
Public administration - Management - Evaluation Public administration - Evaluation |
| ISBN |
1-107-22717-8
1-139-20961-2 1-280-56876-3 9786613598363 1-139-22249-X 0-511-79155-0 1-139-21768-2 1-139-21460-8 1-139-22077-2 1-139-22420-4 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Machine generated contents note: List of figures; List of tables; Part I. Principles of Performance Measurement: 1. Measuring public sector performance; 2. Why measure, what to measure and what can go wrong; Part II. Different Uses for Performance Measurement: 3. Measurement for improvement and planning; 4. Measurement for monitoring and control; 5. Measurement for comparison; 6. Measurement for accountability; Part III. Practical Methods for Performance Measurement: 7. Measuring performance through time; 8. Scorecards and multidimensional indicators; 9. Composite indicators; 10. League tables and ranking; 11. Data envelopment analysis; Index. |
| Record Nr. | UNINA-9910461095103321 |
Pidd Michael
|
||
| Cambridge : , : Cambridge University Press, , 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Measuring the performance of public services : principles and practice / / Michael Pidd [[electronic resource]]
| Measuring the performance of public services : principles and practice / / Michael Pidd [[electronic resource]] |
| Autore | Pidd Michael |
| Pubbl/distr/stampa | Cambridge : , : Cambridge University Press, , 2012 |
| Descrizione fisica | 1 online resource (xv, 316 pages) : digital, PDF file(s) |
| Disciplina | 352.3/75 |
| Soggetto topico |
Public administration - Management
Public administration - Management - Evaluation Public administration - Evaluation |
| ISBN |
1-107-22717-8
1-139-20961-2 1-280-56876-3 9786613598363 1-139-22249-X 0-511-79155-0 1-139-21768-2 1-139-21460-8 1-139-22077-2 1-139-22420-4 |
| Classificazione | BUS085000 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Machine generated contents note: List of figures; List of tables; Part I. Principles of Performance Measurement: 1. Measuring public sector performance; 2. Why measure, what to measure and what can go wrong; Part II. Different Uses for Performance Measurement: 3. Measurement for improvement and planning; 4. Measurement for monitoring and control; 5. Measurement for comparison; 6. Measurement for accountability; Part III. Practical Methods for Performance Measurement: 7. Measuring performance through time; 8. Scorecards and multidimensional indicators; 9. Composite indicators; 10. League tables and ranking; 11. Data envelopment analysis; Index. |
| Record Nr. | UNINA-9910790201303321 |
|
Pidd Michael
|
||
| Cambridge : , : Cambridge University Press, , 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||