Info
Balanced scorecard step-by-step for government and nonprofit agencies [[electronic resource] /] / Paul R. Niven
| Balanced scorecard step-by-step for government and nonprofit agencies [[electronic resource] /] / Paul R. Niven |
| Autore | Niven Paul R |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Hoboken, New Jersey : , : John Wiley & Sons, , 2008 |
| Descrizione fisica | 1 online resource (385 p.) |
| Disciplina | 352.3/57 |
| Soggetto topico |
Total quality management in government
Administrative agencies - Management - Evaluation Nonprofit organizations - Management - Evaluation Benchmarking (Management) Performance standards Organizational effectiveness - Measurement |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-119-19728-7
1-281-38172-1 9786611381721 0-470-32798-7 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Introduction to the balanced scorecard -- Adapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- Strategy : the core of every balanced scorecard -- Strategy maps -- Performance measures, targets, and initiatives -- Creating alignment by cascading the balanced scorecard -- Linking resource allocation to the balanced scorecard -- Reporting results -- The City of Charlotte : a balanced scorecard success story -- Sustaining balanced scorecard success. |
| Record Nr. | UNINA-9910143831303321 |
Niven Paul R
|
||
| Hoboken, New Jersey : , : John Wiley & Sons, , 2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Balanced scorecard step-by-step for government and nonprofit agencies [[electronic resource] /] / Paul R. Niven
| Balanced scorecard step-by-step for government and nonprofit agencies [[electronic resource] /] / Paul R. Niven |
| Autore | Niven Paul R |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Hoboken, New Jersey : , : John Wiley & Sons, , 2008 |
| Descrizione fisica | 1 online resource (385 p.) |
| Disciplina | 352.3/57 |
| Soggetto topico |
Total quality management in government
Administrative agencies - Management - Evaluation Nonprofit organizations - Management - Evaluation Benchmarking (Management) Performance standards Organizational effectiveness - Measurement |
| ISBN |
1-119-19728-7
1-281-38172-1 9786611381721 0-470-32798-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Introduction to the balanced scorecard -- Adapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- Strategy : the core of every balanced scorecard -- Strategy maps -- Performance measures, targets, and initiatives -- Creating alignment by cascading the balanced scorecard -- Linking resource allocation to the balanced scorecard -- Reporting results -- The City of Charlotte : a balanced scorecard success story -- Sustaining balanced scorecard success. |
| Record Nr. | UNINA-9910830992603321 |
|
Niven Paul R
|
||
| Hoboken, New Jersey : , : John Wiley & Sons, , 2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Balanced scorecard step-by-step for government and nonprofit agencies / / Paul R. Niven
| Balanced scorecard step-by-step for government and nonprofit agencies / / Paul R. Niven |
| Autore | Niven Paul R |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Hoboken, N.J., : J. Wiley & Sons, Inc., c2008 |
| Descrizione fisica | 1 online resource (385 p.) |
| Disciplina | 352.3/57 |
| Soggetto topico |
Total quality management in government
Administrative agencies - Management - Evaluation Nonprofit organizations - Management - Evaluation Benchmarking (Management) Performance standards Organizational effectiveness - Measurement |
| ISBN |
9786611381721
9781119197287 1119197287 9781281381729 1281381721 9780470327982 0470327987 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Introduction to the balanced scorecard -- Adapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- Strategy : the core of every balanced scorecard -- Strategy maps -- Performance measures, targets, and initiatives -- Creating alignment by cascading the balanced scorecard -- Linking resource allocation to the balanced scorecard -- Reporting results -- The City of Charlotte : a balanced scorecard success story -- Sustaining balanced scorecard success. |
| Record Nr. | UNINA-9911020170703321 |
|
Niven Paul R
|
||
| Hoboken, N.J., : J. Wiley & Sons, Inc., c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Making government great again : mapping the road to success with ISO 9001:2008 / / John Baranzelli
| Making government great again : mapping the road to success with ISO 9001:2008 / / John Baranzelli |
| Autore | Baranzelli John |
| Pubbl/distr/stampa | Milwaukee, Wisconsin : , : ASQ Quality Press, , 2009 |
| Descrizione fisica | 1 online resource (208 p.) |
| Disciplina | 352.3/57 |
| Soggetto topico |
Total quality management in government - United States
Administrative agencies - United States - Management Organizational change - United States |
| Soggetto genere / forma | Electronic books. |
| ISBN | 600-00-4900-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910452992803321 |
|
Baranzelli John
|
||
| Milwaukee, Wisconsin : , : ASQ Quality Press, , 2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||