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The 1st IEEE Workshop on VoIP Management and Security : VoIP MaSe 2006 : securing and managing VoIP communications
| The 1st IEEE Workshop on VoIP Management and Security : VoIP MaSe 2006 : securing and managing VoIP communications |
| Pubbl/distr/stampa | [Place of publication not identified], : IEEE, 2006 |
| Disciplina | 004.695 |
| Soggetto topico |
Internet telephony - Management
Internet telephony - Security measures Telecommunications Electrical & Computer Engineering Engineering & Applied Sciences |
| ISBN | 1-5090-9403-2 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNISA-996207695303316 |
| [Place of publication not identified], : IEEE, 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. di Salerno | ||
| ||
The 1st IEEE Workshop on VoIP Management and Security : VoIP MaSe 2006 : securing and managing VoIP communications
| The 1st IEEE Workshop on VoIP Management and Security : VoIP MaSe 2006 : securing and managing VoIP communications |
| Pubbl/distr/stampa | [Place of publication not identified], : IEEE, 2006 |
| Disciplina | 004.695 |
| Soggetto topico |
Internet telephony - Management
Internet telephony - Security measures Telecommunications Electrical & Computer Engineering Engineering & Applied Sciences |
| ISBN | 1-5090-9403-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910145626503321 |
| [Place of publication not identified], : IEEE, 2006 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The 3CX IP PBX tutorial [[electronic resource] ] : develop a fully functional, low cost, professional PBX phone system using 3CX / / Matthew M. Landis, Robert A. Lloyd
| The 3CX IP PBX tutorial [[electronic resource] ] : develop a fully functional, low cost, professional PBX phone system using 3CX / / Matthew M. Landis, Robert A. Lloyd |
| Autore | Landis Matthew M |
| Pubbl/distr/stampa | Birmingham [England], : Packt Pub., 2010 |
| Descrizione fisica | 1 online resource (228 p.) |
| Disciplina | 004.695 |
| Altri autori (Persone) | LloydRobert A |
| Collana | From technologies to solutions |
| Soggetto topico | Telephone - Private branch exchanges |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-282-77720-3
9786612777202 1-84719-897-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Copyright; Credits; About the Authors; About the Reviewer; Table of Contents; Preface; Chapter 1: Getting Started with the 3CX Phone System; About the company-3CX; What the 3CX Phone System is; Hardware versus software phone systems; Linux Asterisk versus Windows 3CX; 3CX Free versus 3CX Commercial edition; Major components of the 3CX Phone System; 3CX Phone System; The navigation pane; Drop-down menus; Quick launch toolbar; 3CX Phone; 3CX Assistant; 3CX VoIP Client; 3CX Call Reporter; 3CX Gateway for Skype; 3CX Hotel module; Some characteristics and features of 3CX; Easy to use
Open and vendor independentWindows-based; What the 3CX Phone System is not; 3CX is not expensive; 3CX is not a Cisco level of maturity product; 3CX is not a turnkey hardware phone system; 3CX is not done; 3CX does not have ""key system"" replacement features; 3CX integration with Microsoft Office Communications Server is not supported; 3CX currently does not have the ability to do multi-tenant; 3CX does not do multiple languages simultaneously; Summary; Chapter 2: Downloading and Installing 3CX; What you will need; Your 3CX server hardware requirements; Choosing a Windows operating system Starting with a clean operating system installGetting the Microsoft stack in place; Downloading 3CX and getting a key; Free key versus a two-user test key; Starting the install; The requirements screen; The recommendations screen; The EUL Agreement; The install folder screen; Selecting IIS or Cassini web server; The 3CX User Settings Wizard; Creating user extensions; Operator extension; Registration; Logging in to 3CX for the first time; Checking the status of 3CX; Summary; Chapter 3: Working with Extensions; Devices that can connect to 3CX as extensions; Softphones; X-Lite by CounterPath Zoiper CommunicatorSIP phones; Analog phones; Other SIP hardware and software devices; Verifying basic network connectivity to our 3CX server from another computer; Basic extension setup in the administrator console; First and last name; ID, password, and pin; E-mail address; Voicemail configuration; Forwarding rules; Installing and connecting the 3CX VoIP Phone; Testing the extension we just connected; Checking that system console indicates the extension as registered; Testing that we can call another extension; Connecting a Snom 360 phone; Connecting other phones Checking out the MyPhone UserPortal pageVoicemail; Extension groups; Editing multiple extensions at a time; Summary; Chapter 4: Call Control: Ring Groups, Auto-attendants, and Call Queues; Ring groups; Adding ring group members; Destination if no answer; Digital Receptionist setup; Recording a menu prompt; Creating the Digital Receptionist; Call by name setup; Call queues; Summary; Chapter 5: Trunks-Connecting to the Outside World; PSTN trunks; SIP trunks; The PBX; The enterprise border element; The ITSP; Choosing a VoIP carrier-more than just price; Disaster recovery; Mixing VoIP and PSTN Connecting 3CX to your trunk |
| Record Nr. | UNINA-9910455706603321 |
Landis Matthew M
|
||
| Birmingham [England], : Packt Pub., 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The 3CX IP PBX tutorial [[electronic resource] ] : develop a fully functional, low cost, professional PBX phone system using 3CX / / Matthew M. Landis, Robert A. Lloyd
| The 3CX IP PBX tutorial [[electronic resource] ] : develop a fully functional, low cost, professional PBX phone system using 3CX / / Matthew M. Landis, Robert A. Lloyd |
| Autore | Landis Matthew M |
| Pubbl/distr/stampa | Birmingham [England], : Packt Pub., 2010 |
| Descrizione fisica | 1 online resource (228 p.) |
| Disciplina | 004.695 |
| Altri autori (Persone) | LloydRobert A |
| Collana | From technologies to solutions |
| Soggetto topico | Telephone - Private branch exchanges |
| ISBN |
1-282-77720-3
9786612777202 1-84719-897-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Copyright; Credits; About the Authors; About the Reviewer; Table of Contents; Preface; Chapter 1: Getting Started with the 3CX Phone System; About the company-3CX; What the 3CX Phone System is; Hardware versus software phone systems; Linux Asterisk versus Windows 3CX; 3CX Free versus 3CX Commercial edition; Major components of the 3CX Phone System; 3CX Phone System; The navigation pane; Drop-down menus; Quick launch toolbar; 3CX Phone; 3CX Assistant; 3CX VoIP Client; 3CX Call Reporter; 3CX Gateway for Skype; 3CX Hotel module; Some characteristics and features of 3CX; Easy to use
Open and vendor independentWindows-based; What the 3CX Phone System is not; 3CX is not expensive; 3CX is not a Cisco level of maturity product; 3CX is not a turnkey hardware phone system; 3CX is not done; 3CX does not have ""key system"" replacement features; 3CX integration with Microsoft Office Communications Server is not supported; 3CX currently does not have the ability to do multi-tenant; 3CX does not do multiple languages simultaneously; Summary; Chapter 2: Downloading and Installing 3CX; What you will need; Your 3CX server hardware requirements; Choosing a Windows operating system Starting with a clean operating system installGetting the Microsoft stack in place; Downloading 3CX and getting a key; Free key versus a two-user test key; Starting the install; The requirements screen; The recommendations screen; The EUL Agreement; The install folder screen; Selecting IIS or Cassini web server; The 3CX User Settings Wizard; Creating user extensions; Operator extension; Registration; Logging in to 3CX for the first time; Checking the status of 3CX; Summary; Chapter 3: Working with Extensions; Devices that can connect to 3CX as extensions; Softphones; X-Lite by CounterPath Zoiper CommunicatorSIP phones; Analog phones; Other SIP hardware and software devices; Verifying basic network connectivity to our 3CX server from another computer; Basic extension setup in the administrator console; First and last name; ID, password, and pin; E-mail address; Voicemail configuration; Forwarding rules; Installing and connecting the 3CX VoIP Phone; Testing the extension we just connected; Checking that system console indicates the extension as registered; Testing that we can call another extension; Connecting a Snom 360 phone; Connecting other phones Checking out the MyPhone UserPortal pageVoicemail; Extension groups; Editing multiple extensions at a time; Summary; Chapter 4: Call Control: Ring Groups, Auto-attendants, and Call Queues; Ring groups; Adding ring group members; Destination if no answer; Digital Receptionist setup; Recording a menu prompt; Creating the Digital Receptionist; Call by name setup; Call queues; Summary; Chapter 5: Trunks-Connecting to the Outside World; PSTN trunks; SIP trunks; The PBX; The enterprise border element; The ITSP; Choosing a VoIP carrier-more than just price; Disaster recovery; Mixing VoIP and PSTN Connecting 3CX to your trunk |
| Record Nr. | UNINA-9910780788303321 |
|
Landis Matthew M
|
||
| Birmingham [England], : Packt Pub., 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The 3CX IP PBX tutorial : develop a fully functional, low cost, professional PBX phone system using 3CX / / Matthew M. Landis, Robert A. Lloyd
| The 3CX IP PBX tutorial : develop a fully functional, low cost, professional PBX phone system using 3CX / / Matthew M. Landis, Robert A. Lloyd |
| Autore | Landis Matthew M |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Birmingham [England], : Packt Pub., 2010 |
| Descrizione fisica | 1 online resource (228 p.) |
| Disciplina | 004.695 |
| Altri autori (Persone) | LloydRobert A |
| Collana | From technologies to solutions |
| Soggetto topico | Telephone - Private branch exchanges |
| ISBN |
1-282-77720-3
9786612777202 1-84719-897-X |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Copyright; Credits; About the Authors; About the Reviewer; Table of Contents; Preface; Chapter 1: Getting Started with the 3CX Phone System; About the company-3CX; What the 3CX Phone System is; Hardware versus software phone systems; Linux Asterisk versus Windows 3CX; 3CX Free versus 3CX Commercial edition; Major components of the 3CX Phone System; 3CX Phone System; The navigation pane; Drop-down menus; Quick launch toolbar; 3CX Phone; 3CX Assistant; 3CX VoIP Client; 3CX Call Reporter; 3CX Gateway for Skype; 3CX Hotel module; Some characteristics and features of 3CX; Easy to use
Open and vendor independentWindows-based; What the 3CX Phone System is not; 3CX is not expensive; 3CX is not a Cisco level of maturity product; 3CX is not a turnkey hardware phone system; 3CX is not done; 3CX does not have ""key system"" replacement features; 3CX integration with Microsoft Office Communications Server is not supported; 3CX currently does not have the ability to do multi-tenant; 3CX does not do multiple languages simultaneously; Summary; Chapter 2: Downloading and Installing 3CX; What you will need; Your 3CX server hardware requirements; Choosing a Windows operating system Starting with a clean operating system installGetting the Microsoft stack in place; Downloading 3CX and getting a key; Free key versus a two-user test key; Starting the install; The requirements screen; The recommendations screen; The EUL Agreement; The install folder screen; Selecting IIS or Cassini web server; The 3CX User Settings Wizard; Creating user extensions; Operator extension; Registration; Logging in to 3CX for the first time; Checking the status of 3CX; Summary; Chapter 3: Working with Extensions; Devices that can connect to 3CX as extensions; Softphones; X-Lite by CounterPath Zoiper CommunicatorSIP phones; Analog phones; Other SIP hardware and software devices; Verifying basic network connectivity to our 3CX server from another computer; Basic extension setup in the administrator console; First and last name; ID, password, and pin; E-mail address; Voicemail configuration; Forwarding rules; Installing and connecting the 3CX VoIP Phone; Testing the extension we just connected; Checking that system console indicates the extension as registered; Testing that we can call another extension; Connecting a Snom 360 phone; Connecting other phones Checking out the MyPhone UserPortal pageVoicemail; Extension groups; Editing multiple extensions at a time; Summary; Chapter 4: Call Control: Ring Groups, Auto-attendants, and Call Queues; Ring groups; Adding ring group members; Destination if no answer; Digital Receptionist setup; Recording a menu prompt; Creating the Digital Receptionist; Call by name setup; Call queues; Summary; Chapter 5: Trunks-Connecting to the Outside World; PSTN trunks; SIP trunks; The PBX; The enterprise border element; The ITSP; Choosing a VoIP carrier-more than just price; Disaster recovery; Mixing VoIP and PSTN Connecting 3CX to your trunk |
| Record Nr. | UNINA-9910828209603321 |
|
Landis Matthew M
|
||
| Birmingham [England], : Packt Pub., 2010 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Asterisk : the future of telephony / Jim Van Meggelen, Leif Madsen, and Jared Smith
| Asterisk : the future of telephony / Jim Van Meggelen, Leif Madsen, and Jared Smith |
| Autore | Meggelen, Jim Van |
| Edizione | [2nd ed.] |
| Pubbl/distr/stampa | Beijing : O'Reilly, c2007 |
| Descrizione fisica | xxv, 574 p. : ill. ; 24 cm |
| Disciplina | 004.695 |
| Altri autori (Persone) |
Madsen, Leifauthor
Smith, Jared |
| Soggetto topico | Internet telephony |
| ISBN |
9780596510480
0596510489 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNISALENTO-991001896409707536 |
|
Meggelen, Jim Van
|
||
| Beijing : O'Reilly, c2007 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. del Salento | ||
| ||
Asterisk : il mondo VoIP open source / Diego Gosmar ...[et al. ]
| Asterisk : il mondo VoIP open source / Diego Gosmar ...[et al. ] |
| Pubbl/distr/stampa | Milano : Apogeo, c2008 |
| Descrizione fisica | xvi, 296 p. : ill. ; 24 cm |
| Disciplina | 004.695 |
| Altri autori (Persone) |
Gosmar, Diegoauthor
Innamorato, Giuseppe Osler, Stefano Osler, Dimitri |
| Collana | Guida completa |
| Soggetto topico | Internet telephony |
| ISBN | 9788850327423 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | ita |
| Record Nr. | UNISALENTO-991000350559707536 |
| Milano : Apogeo, c2008 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. del Salento | ||
| ||
Asterisk 1.6 [[electronic resource] ] : build feature-rich telephony systems with Asterisk / / David Merel, Barrie Dempster, David Gomillion
| Asterisk 1.6 [[electronic resource] ] : build feature-rich telephony systems with Asterisk / / David Merel, Barrie Dempster, David Gomillion |
| Autore | Merel David |
| Pubbl/distr/stampa | Birmingham, U.K., : Packt Pub., 2009 |
| Descrizione fisica | 1 online resource (240 p.) |
| Disciplina | 004.695 |
| Altri autori (Persone) |
DempsterBarrie
GomillionDavid |
| Collana | From technologies to solutions |
| Soggetto topico | Internet telephony |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-282-30501-8
9786612305016 1-84719-863-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Table of Contents; Preface; Chapter 1: Introduction to Asterisk; What is Asterisk?; What's new in Asterisk 1.4; What's new in Asterisk 1.6; Asterisk is a PBX; Extension-to-Extension calls; Line trunking; Telco features; Advanced Call Distribution; Call Detail Records; Call recording; Call parking; Call barging; Asterisk is an IVR system; Asterisk is a call center system; Asterisk is a voicemail system; Asterisk is a Voice over IP (VoIP) system; Asterisk 1-2-3; Asterisk scalability; Asterisk does not run on Windows; Is Asterisk a good fit for me?; Trade-offs
Flexibility versus ease of useGraphical versus configuration file management; Calculating total cost of ownership; Return on Investment; Summary; Chapter 2: Making a Plan for Deployment; The Public Switched Telephony Network (PSTN); Connection methods; Plain Old Telephone Service (POTS) line; Integrated Services Digital Network (ISDN); T1 or E1; Voice over IP connections; Determining our needs; Terminal equipment; Types of terminal devices; Hard phones; Soft phones; Analog adapters; Another PBX; Choosing a device; Features, features, and more features...; Determining true cost Compatibility with AsteriskSound quality analysis; Usability issues; Recording decisions; How much hardware do I need?; Choosing the extension length; Preparing a test environment; Summary; Chapter 3: Installing Asterisk; Preparing to install Asterisk; Obtaining the source files; Installing DAHDI; Installing LibPRI (optional); Installing Asterisk; Getting to know Asterisk; Summary; Chapter 4: Configuring Asterisk; DAHDI interfaces; system.conf; Lines; Terminals; chan_dahdi.conf; Lines; Terminals; SIP interfaces; IAX interfaces; Voicemail; Music on hold; Queues; Conference rooms; Summary Chapter 5: Creating a DialplanCreating a context; Creating an extension; Creating outgoing extensions; Advanced Call Distribution; Call queues; Call parking; Direct Inward Dialing (DID); Automated attendants; System services; Summary; Chapter 6: Quality Assurance; Call Detail Records; Flat-file CDR logging; Database CDR logging; Monitoring calls; Recording calls; Legal concerns; Summary; Chapter 7: Making Asterisk Easy to Manage; Trixbox; CentOS; Trixbox preparation and installation; What is FreePBX?; FreePBX preparation and installation; FreePBX System Status Dashboard; Tools; Setup Trixbox maintenance sectionReports; Asterisk Recording Interface; Flash Operator Panel (FOP); Flash operator configuration files; Web MeetMe; Setting up and accessing Web MeetMe through Trixbox; Flexibility when needed; A simple one-to-one PBX; Extensions; Trunks; Routes; Summary; Chapter 8: What is asterCRM?; Installing asterCRM; Automatic installation; Manual installation; Introducing asterCRM; Import; Statistic; Extension; Customer; Dialer; System; Survey; Summary; Chapter 9: Case Studies; Small office/home office; The scenario; The discussion; The configuration; system.conf chan_dahdi.conf |
| Record Nr. | UNINA-9910456633603321 |
|
Merel David
|
||
| Birmingham, U.K., : Packt Pub., 2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Asterisk 1.6 [[electronic resource] ] : build feature-rich telephony systems with Asterisk / / David Merel, Barrie Dempster, David Gomillion
| Asterisk 1.6 [[electronic resource] ] : build feature-rich telephony systems with Asterisk / / David Merel, Barrie Dempster, David Gomillion |
| Autore | Merel David |
| Pubbl/distr/stampa | Birmingham, U.K., : Packt Pub., 2009 |
| Descrizione fisica | 1 online resource (240 p.) |
| Disciplina | 004.695 |
| Altri autori (Persone) |
DempsterBarrie
GomillionDavid |
| Collana | From technologies to solutions |
| Soggetto topico | Internet telephony |
| ISBN |
1-282-30501-8
9786612305016 1-84719-863-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Table of Contents; Preface; Chapter 1: Introduction to Asterisk; What is Asterisk?; What's new in Asterisk 1.4; What's new in Asterisk 1.6; Asterisk is a PBX; Extension-to-Extension calls; Line trunking; Telco features; Advanced Call Distribution; Call Detail Records; Call recording; Call parking; Call barging; Asterisk is an IVR system; Asterisk is a call center system; Asterisk is a voicemail system; Asterisk is a Voice over IP (VoIP) system; Asterisk 1-2-3; Asterisk scalability; Asterisk does not run on Windows; Is Asterisk a good fit for me?; Trade-offs
Flexibility versus ease of useGraphical versus configuration file management; Calculating total cost of ownership; Return on Investment; Summary; Chapter 2: Making a Plan for Deployment; The Public Switched Telephony Network (PSTN); Connection methods; Plain Old Telephone Service (POTS) line; Integrated Services Digital Network (ISDN); T1 or E1; Voice over IP connections; Determining our needs; Terminal equipment; Types of terminal devices; Hard phones; Soft phones; Analog adapters; Another PBX; Choosing a device; Features, features, and more features...; Determining true cost Compatibility with AsteriskSound quality analysis; Usability issues; Recording decisions; How much hardware do I need?; Choosing the extension length; Preparing a test environment; Summary; Chapter 3: Installing Asterisk; Preparing to install Asterisk; Obtaining the source files; Installing DAHDI; Installing LibPRI (optional); Installing Asterisk; Getting to know Asterisk; Summary; Chapter 4: Configuring Asterisk; DAHDI interfaces; system.conf; Lines; Terminals; chan_dahdi.conf; Lines; Terminals; SIP interfaces; IAX interfaces; Voicemail; Music on hold; Queues; Conference rooms; Summary Chapter 5: Creating a DialplanCreating a context; Creating an extension; Creating outgoing extensions; Advanced Call Distribution; Call queues; Call parking; Direct Inward Dialing (DID); Automated attendants; System services; Summary; Chapter 6: Quality Assurance; Call Detail Records; Flat-file CDR logging; Database CDR logging; Monitoring calls; Recording calls; Legal concerns; Summary; Chapter 7: Making Asterisk Easy to Manage; Trixbox; CentOS; Trixbox preparation and installation; What is FreePBX?; FreePBX preparation and installation; FreePBX System Status Dashboard; Tools; Setup Trixbox maintenance sectionReports; Asterisk Recording Interface; Flash Operator Panel (FOP); Flash operator configuration files; Web MeetMe; Setting up and accessing Web MeetMe through Trixbox; Flexibility when needed; A simple one-to-one PBX; Extensions; Trunks; Routes; Summary; Chapter 8: What is asterCRM?; Installing asterCRM; Automatic installation; Manual installation; Introducing asterCRM; Import; Statistic; Extension; Customer; Dialer; System; Survey; Summary; Chapter 9: Case Studies; Small office/home office; The scenario; The discussion; The configuration; system.conf chan_dahdi.conf |
| Record Nr. | UNINA-9910780787903321 |
|
Merel David
|
||
| Birmingham, U.K., : Packt Pub., 2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Asterisk 1.6 : build feature-rich telephony systems with Asterisk / / David Merel, Barrie Dempster, David Gomillion
| Asterisk 1.6 : build feature-rich telephony systems with Asterisk / / David Merel, Barrie Dempster, David Gomillion |
| Autore | Merel David |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Birmingham, U.K., : Packt Pub., 2009 |
| Descrizione fisica | 1 online resource (240 p.) |
| Disciplina | 004.695 |
| Altri autori (Persone) |
DempsterBarrie
GomillionDavid |
| Collana | From technologies to solutions |
| Soggetto topico | Internet telephony |
| ISBN |
1-282-30501-8
9786612305016 1-84719-863-5 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Table of Contents; Preface; Chapter 1: Introduction to Asterisk; What is Asterisk?; What's new in Asterisk 1.4; What's new in Asterisk 1.6; Asterisk is a PBX; Extension-to-Extension calls; Line trunking; Telco features; Advanced Call Distribution; Call Detail Records; Call recording; Call parking; Call barging; Asterisk is an IVR system; Asterisk is a call center system; Asterisk is a voicemail system; Asterisk is a Voice over IP (VoIP) system; Asterisk 1-2-3; Asterisk scalability; Asterisk does not run on Windows; Is Asterisk a good fit for me?; Trade-offs
Flexibility versus ease of useGraphical versus configuration file management; Calculating total cost of ownership; Return on Investment; Summary; Chapter 2: Making a Plan for Deployment; The Public Switched Telephony Network (PSTN); Connection methods; Plain Old Telephone Service (POTS) line; Integrated Services Digital Network (ISDN); T1 or E1; Voice over IP connections; Determining our needs; Terminal equipment; Types of terminal devices; Hard phones; Soft phones; Analog adapters; Another PBX; Choosing a device; Features, features, and more features...; Determining true cost Compatibility with AsteriskSound quality analysis; Usability issues; Recording decisions; How much hardware do I need?; Choosing the extension length; Preparing a test environment; Summary; Chapter 3: Installing Asterisk; Preparing to install Asterisk; Obtaining the source files; Installing DAHDI; Installing LibPRI (optional); Installing Asterisk; Getting to know Asterisk; Summary; Chapter 4: Configuring Asterisk; DAHDI interfaces; system.conf; Lines; Terminals; chan_dahdi.conf; Lines; Terminals; SIP interfaces; IAX interfaces; Voicemail; Music on hold; Queues; Conference rooms; Summary Chapter 5: Creating a DialplanCreating a context; Creating an extension; Creating outgoing extensions; Advanced Call Distribution; Call queues; Call parking; Direct Inward Dialing (DID); Automated attendants; System services; Summary; Chapter 6: Quality Assurance; Call Detail Records; Flat-file CDR logging; Database CDR logging; Monitoring calls; Recording calls; Legal concerns; Summary; Chapter 7: Making Asterisk Easy to Manage; Trixbox; CentOS; Trixbox preparation and installation; What is FreePBX?; FreePBX preparation and installation; FreePBX System Status Dashboard; Tools; Setup Trixbox maintenance sectionReports; Asterisk Recording Interface; Flash Operator Panel (FOP); Flash operator configuration files; Web MeetMe; Setting up and accessing Web MeetMe through Trixbox; Flexibility when needed; A simple one-to-one PBX; Extensions; Trunks; Routes; Summary; Chapter 8: What is asterCRM?; Installing asterCRM; Automatic installation; Manual installation; Introducing asterCRM; Import; Statistic; Extension; Customer; Dialer; System; Survey; Summary; Chapter 9: Case Studies; Small office/home office; The scenario; The discussion; The configuration; system.conf chan_dahdi.conf |
| Record Nr. | UNINA-9910827844103321 |
|
Merel David
|
||
| Birmingham, U.K., : Packt Pub., 2009 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
