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From products to services [[electronic resource] ] : insight and experience from companies which have embraced the service economy / / Laurie Young
From products to services [[electronic resource] ] : insight and experience from companies which have embraced the service economy / / Laurie Young
Autore Young Laurie <1955->
Pubbl/distr/stampa Chichester, England ; ; Hoboken, NJ, : John Wiley & Sons, c2008
Descrizione fisica 1 online resource (365 p.)
Disciplina 658.406
658.8
Soggetto topico Customer services
New products
Service industries
Soggetto genere / forma Electronic books.
ISBN 1-119-20929-3
1-281-84104-8
9786611841041
0-470-77273-5
Classificazione 85.10
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto From Products to Services; Contents; Foreword; 1: Why product companies consider service business; 2: Clarifying the strategic intent of the service business; 3: The degree of change needed to set up a service business; 4: First base: gaining a clear perspective of service markets; 5: Creating the services to be sold in the new market; 6: Altering the operations of a product company to provide services; 7: Selling services; 8: Marketing services instead of products; 9: Positioning a product brand in a service market; 10: In conclusion; References; Index
Record Nr. UNINA-9910144109303321
Young Laurie <1955->  
Chichester, England ; ; Hoboken, NJ, : John Wiley & Sons, c2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
From products to services [[electronic resource] ] : insight and experience from companies which have embraced the service economy / / Laurie Young
From products to services [[electronic resource] ] : insight and experience from companies which have embraced the service economy / / Laurie Young
Autore Young Laurie <1955->
Pubbl/distr/stampa Chichester, England ; ; Hoboken, NJ, : John Wiley & Sons, c2008
Descrizione fisica 1 online resource (365 p.)
Disciplina 658.406
658.8
Soggetto topico Customer services
New products
Service industries
ISBN 1-119-20929-3
1-281-84104-8
9786611841041
0-470-77273-5
Classificazione 85.10
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto From Products to Services; Contents; Foreword; 1: Why product companies consider service business; 2: Clarifying the strategic intent of the service business; 3: The degree of change needed to set up a service business; 4: First base: gaining a clear perspective of service markets; 5: Creating the services to be sold in the new market; 6: Altering the operations of a product company to provide services; 7: Selling services; 8: Marketing services instead of products; 9: Positioning a product brand in a service market; 10: In conclusion; References; Index
Record Nr. UNINA-9910830335203321
Young Laurie <1955->  
Chichester, England ; ; Hoboken, NJ, : John Wiley & Sons, c2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
From products to services : insight and experience from companies which have embraced the service economy / / Laurie Young
From products to services : insight and experience from companies which have embraced the service economy / / Laurie Young
Autore Young Laurie <1955->
Pubbl/distr/stampa Chichester, England ; ; Hoboken, NJ, : John Wiley & Sons, c2008
Descrizione fisica 1 online resource (365 p.)
Disciplina 658.8
Soggetto topico Customer services
New products
Service industries
ISBN 1-119-20929-3
1-281-84104-8
9786611841041
0-470-77273-5
Classificazione 85.10
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto From Products to Services; Contents; Foreword; 1: Why product companies consider service business; 2: Clarifying the strategic intent of the service business; 3: The degree of change needed to set up a service business; 4: First base: gaining a clear perspective of service markets; 5: Creating the services to be sold in the new market; 6: Altering the operations of a product company to provide services; 7: Selling services; 8: Marketing services instead of products; 9: Positioning a product brand in a service market; 10: In conclusion; References; Index
Record Nr. UNINA-9910877182703321
Young Laurie <1955->  
Chichester, England ; ; Hoboken, NJ, : John Wiley & Sons, c2008
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The marketer's handbook [[electronic resource] ] : reassessing marketing techniques for modern business / / Laurie Young
The marketer's handbook [[electronic resource] ] : reassessing marketing techniques for modern business / / Laurie Young
Autore Young Laurie <1955->
Edizione [1st ed.]
Pubbl/distr/stampa Chichester, West Sussex, U.K, : Wiley, 2011
Descrizione fisica 1 online resource (518 p.)
Disciplina 658.8
Soggetto topico Marketing
Industrial management
Màrqueting
Direcció d'empreses
Soggetto genere / forma Electronic books.
Llibres electrònics
ISBN 1-119-20660-X
1-283-40509-1
9786613405098
1-119-97352-X
Classificazione BUS058000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto THE MARKETER'S HANDBOOK: Reassessing Marketing Techniques for Modern Business; CONTENTS; PREFACE; THE BLIND MEN AND AN ELEPHANT; WHAT'S IN AND WHAT'S NOT; THE RATINGS; Alphabetical Entries; IN CONCLUSION; REFERENCES; INDEX
Record Nr. UNINA-9910139567603321
Young Laurie <1955->  
Chichester, West Sussex, U.K, : Wiley, 2011
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
The marketer's handbook : reassessing marketing techniques for modern business / / Laurie Young
The marketer's handbook : reassessing marketing techniques for modern business / / Laurie Young
Autore Young Laurie <1955->
Edizione [1st ed.]
Pubbl/distr/stampa Chichester, West Sussex, U.K, : Wiley, 2011
Descrizione fisica 1 online resource (518 p.)
Disciplina 658.8
Soggetto topico Marketing
Industrial management
ISBN 1-119-20660-X
1-283-40509-1
9786613405098
1-119-97352-X
Classificazione BUS058000
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto THE MARKETER'S HANDBOOK: Reassessing Marketing Techniques for Modern Business; CONTENTS; PREFACE; THE BLIND MEN AND AN ELEPHANT; WHAT'S IN AND WHAT'S NOT; THE RATINGS; Alphabetical Entries; IN CONCLUSION; REFERENCES; INDEX
Record Nr. UNINA-9910825314203321
Young Laurie <1955->  
Chichester, West Sussex, U.K, : Wiley, 2011
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui