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Biblioteca

MARC Lista (tabellare)
Implementing SugarCRM 5.x [[electronic resource] ] : install, configure, and administer a robust customer relationship management system using SugarCRM / / Angel Magaña, Michael Whitehead
Implementing SugarCRM 5.x [[electronic resource] ] : install, configure, and administer a robust customer relationship management system using SugarCRM / / Angel Magaña, Michael Whitehead
Pubbl/distr/stampa Olton Birmingham [England], : Packt Pub. Ltd., 2010
Descrizione fisica 1 online resource (352 p.)
Disciplina 658.8120285536
Altri autori (Persone) MagañaAngel
WhiteheadMichael
Soggetto topico Open source software
Customer relations - Management
Soggetto genere / forma Electronic books.
ISBN 1-282-77921-4
9786612779213
1-84719-867-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Copyright; Credits; About the Authors; About the Reviewer; Table of Contents; Preface; Chapter 1: Doing Business-Better; Small and medium-size businesses: The good, the bad, and the ugly; Typical small business needs; The business benefits of CRM technology; What is Customer Relationship Management?; CRM customization; What will a CRM do for my business?; What are my CRM options?; Deployment options; What is SugarCRM?; Why choose SugarCRM?; How will this book help me tailor SugarCRM to my business?; Our case study: RayDoc Carpets, Doors, and Windows; Our hero: Doc
What does the future hold for RayDoc? Summary; Chapter 2: One Size Does Not Fit All-CRM Your Way; Identifying the CRM needs of your business; Which business activities will be a part of your CRM?; Account and contact management; Lead and opportunity management; Sales Force Automation (SFA); Sales analytics; Customer service and contracts; Knowledge management; Activity management; E-mail management; Marketing automation; Employee directory; Interface consolidation; Document management; Reporting and analytics; Business models and their specific requirements; B2B or B2C?; Products or Services?
Average transaction value, sales cycle, and the recurring business model Business location; Size does matter: Two or two hundred?; International needs; How do I make shrink-wrapped software suit my business?; Customer-centric business management; Planning your installation; Your CRM data hub; Requirement analysis; RayDoc CRM requirements; Your CRM requirements worksheet; Summary; Chapter 3: CRM Deployment Options; Deployment alternatives; Choosing a server operating system; Specifying your server hardware; Web-based application platforms; Backup and security considerations; Server security
Emergencies and natural disasters Bandwidth capacity and reliability considerations; Performing the installation; Summary; Chapter 4: SugarCRM Basics; CRM processes and terminology; Accessing the SugarCRM system; A quick tour of SugarCRM; Themes; SugarCRM basics: Data relationships; SugarCRM navigation: Accounts and contacts; List and detail view screens; Main panel and subpanels; Edit view screens; Data relationships and searching; SugarCRM basics: Security; The sales pipeline: Leads and opportunities; Aggregating opportunities: The sales pipeline; The dashboard; Calendaring; Sales activities
Creating a note Creating a task; Scheduling a call or meeting; Managing e-mails; E-mail templates; Advanced user-interface features; Printing information; Getting help; Exporting information; Mass operations; Input business card; Create from vCard; Quick new item; Summary; Chapter 5: Extending The Business Role of Your SugarCRM System; Resetting the database; Marketing campaigns; Targets, leads and contacts; Creating an e-mail template; Adding targets to the campaign; The mass e-mailing queue; Campaign metrics; Summary; Chapter 6: The SugarCRM Ecosystem; SugarCRM Community Edition
SugarForge.org and SugarExchange.com
Record Nr. UNINA-9910459187003321
Olton Birmingham [England], : Packt Pub. Ltd., 2010
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Implementing SugarCRM 5.x [[electronic resource] ] : install, configure, and administer a robust customer relationship management system using SugarCRM / / Angel Magaña, Michael Whitehead
Implementing SugarCRM 5.x [[electronic resource] ] : install, configure, and administer a robust customer relationship management system using SugarCRM / / Angel Magaña, Michael Whitehead
Pubbl/distr/stampa Olton Birmingham [England], : Packt Pub. Ltd., 2010
Descrizione fisica 1 online resource (352 p.)
Disciplina 658.8120285536
Altri autori (Persone) MagañaAngel
WhiteheadMichael
Soggetto topico Open source software
Customer relations - Management
ISBN 1-282-77921-4
9786612779213
1-84719-867-8
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Copyright; Credits; About the Authors; About the Reviewer; Table of Contents; Preface; Chapter 1: Doing Business-Better; Small and medium-size businesses: The good, the bad, and the ugly; Typical small business needs; The business benefits of CRM technology; What is Customer Relationship Management?; CRM customization; What will a CRM do for my business?; What are my CRM options?; Deployment options; What is SugarCRM?; Why choose SugarCRM?; How will this book help me tailor SugarCRM to my business?; Our case study: RayDoc Carpets, Doors, and Windows; Our hero: Doc
What does the future hold for RayDoc? Summary; Chapter 2: One Size Does Not Fit All-CRM Your Way; Identifying the CRM needs of your business; Which business activities will be a part of your CRM?; Account and contact management; Lead and opportunity management; Sales Force Automation (SFA); Sales analytics; Customer service and contracts; Knowledge management; Activity management; E-mail management; Marketing automation; Employee directory; Interface consolidation; Document management; Reporting and analytics; Business models and their specific requirements; B2B or B2C?; Products or Services?
Average transaction value, sales cycle, and the recurring business model Business location; Size does matter: Two or two hundred?; International needs; How do I make shrink-wrapped software suit my business?; Customer-centric business management; Planning your installation; Your CRM data hub; Requirement analysis; RayDoc CRM requirements; Your CRM requirements worksheet; Summary; Chapter 3: CRM Deployment Options; Deployment alternatives; Choosing a server operating system; Specifying your server hardware; Web-based application platforms; Backup and security considerations; Server security
Emergencies and natural disasters Bandwidth capacity and reliability considerations; Performing the installation; Summary; Chapter 4: SugarCRM Basics; CRM processes and terminology; Accessing the SugarCRM system; A quick tour of SugarCRM; Themes; SugarCRM basics: Data relationships; SugarCRM navigation: Accounts and contacts; List and detail view screens; Main panel and subpanels; Edit view screens; Data relationships and searching; SugarCRM basics: Security; The sales pipeline: Leads and opportunities; Aggregating opportunities: The sales pipeline; The dashboard; Calendaring; Sales activities
Creating a note Creating a task; Scheduling a call or meeting; Managing e-mails; E-mail templates; Advanced user-interface features; Printing information; Getting help; Exporting information; Mass operations; Input business card; Create from vCard; Quick new item; Summary; Chapter 5: Extending The Business Role of Your SugarCRM System; Resetting the database; Marketing campaigns; Targets, leads and contacts; Creating an e-mail template; Adding targets to the campaign; The mass e-mailing queue; Campaign metrics; Summary; Chapter 6: The SugarCRM Ecosystem; SugarCRM Community Edition
SugarForge.org and SugarExchange.com
Record Nr. UNINA-9910785213103321
Olton Birmingham [England], : Packt Pub. Ltd., 2010
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Implementing SugarCRM 5.x : install, configure, and administer a robust customer relationship management system using SugarCRM / / Angel Magaña, Michael Whitehead
Implementing SugarCRM 5.x : install, configure, and administer a robust customer relationship management system using SugarCRM / / Angel Magaña, Michael Whitehead
Edizione [1st ed.]
Pubbl/distr/stampa Olton Birmingham [England], : Packt Pub. Ltd., 2010
Descrizione fisica 1 online resource (352 p.)
Disciplina 658.8120285536
Altri autori (Persone) MagañaAngel
WhiteheadMichael
Soggetto topico Open source software
Customer relations - Management
ISBN 9786612779213
9781282779211
1282779214
9781847198679
1847198678
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Cover; Copyright; Credits; About the Authors; About the Reviewer; Table of Contents; Preface; Chapter 1: Doing Business-Better; Small and medium-size businesses: The good, the bad, and the ugly; Typical small business needs; The business benefits of CRM technology; What is Customer Relationship Management?; CRM customization; What will a CRM do for my business?; What are my CRM options?; Deployment options; What is SugarCRM?; Why choose SugarCRM?; How will this book help me tailor SugarCRM to my business?; Our case study: RayDoc Carpets, Doors, and Windows; Our hero: Doc
What does the future hold for RayDoc? Summary; Chapter 2: One Size Does Not Fit All-CRM Your Way; Identifying the CRM needs of your business; Which business activities will be a part of your CRM?; Account and contact management; Lead and opportunity management; Sales Force Automation (SFA); Sales analytics; Customer service and contracts; Knowledge management; Activity management; E-mail management; Marketing automation; Employee directory; Interface consolidation; Document management; Reporting and analytics; Business models and their specific requirements; B2B or B2C?; Products or Services?
Average transaction value, sales cycle, and the recurring business model Business location; Size does matter: Two or two hundred?; International needs; How do I make shrink-wrapped software suit my business?; Customer-centric business management; Planning your installation; Your CRM data hub; Requirement analysis; RayDoc CRM requirements; Your CRM requirements worksheet; Summary; Chapter 3: CRM Deployment Options; Deployment alternatives; Choosing a server operating system; Specifying your server hardware; Web-based application platforms; Backup and security considerations; Server security
Emergencies and natural disasters Bandwidth capacity and reliability considerations; Performing the installation; Summary; Chapter 4: SugarCRM Basics; CRM processes and terminology; Accessing the SugarCRM system; A quick tour of SugarCRM; Themes; SugarCRM basics: Data relationships; SugarCRM navigation: Accounts and contacts; List and detail view screens; Main panel and subpanels; Edit view screens; Data relationships and searching; SugarCRM basics: Security; The sales pipeline: Leads and opportunities; Aggregating opportunities: The sales pipeline; The dashboard; Calendaring; Sales activities
Creating a note Creating a task; Scheduling a call or meeting; Managing e-mails; E-mail templates; Advanced user-interface features; Printing information; Getting help; Exporting information; Mass operations; Input business card; Create from vCard; Quick new item; Summary; Chapter 5: Extending The Business Role of Your SugarCRM System; Resetting the database; Marketing campaigns; Targets, leads and contacts; Creating an e-mail template; Adding targets to the campaign; The mass e-mailing queue; Campaign metrics; Summary; Chapter 6: The SugarCRM Ecosystem; SugarCRM Community Edition
SugarForge.org and SugarExchange.com
Record Nr. UNINA-9910958881903321
Olton Birmingham [England], : Packt Pub. Ltd., 2010
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui
Researching Functional Ecology in Kosciuszko National Park (Field Studies in Ecology 1)
Researching Functional Ecology in Kosciuszko National Park (Field Studies in Ecology 1)
Autore Zurcher Hannah
Edizione [1st ed.]
Pubbl/distr/stampa Canberra : , : ANU Press, , 2017
Descrizione fisica 1 online resource (176 pages)
Disciplina 333.9516099
Altri autori (Persone) ChiaMing-Dao
WhiteheadMichael
NicotraAdrienne
Collana Field Studies in Ecology
Soggetto topico Australian
Climatic changes
Ecology
ISBN 9781921934407
1921934409
Formato Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione eng
Nota di contenuto Intro -- Editors' note -- Syllabus -- Workshop summaries -- Biographies of staff and resource people -- The field problems -- Investigation of the niche partitioning of selected Ranunculaceae species in Kosciuszko National Park along a soil moisture gradient, by comparison of hydraulic characteristics -- Analysing phenotypic variation in Eucalyptus pauciflora across an elevation gradient in the Australian Alps -- Plastic responses to environmental stressors: Biosynthesis of anthocyanins increases in Eucalyptus pauciflora and Richea continentis with elevation -- Circadian rhythms and leaf characteristics of subalpine Eucalyptus pauciflora: The effects of environmental exposure on photosynthetic machinery -- Thermal acclimation of photosynthesis and respiration in Eucalyptus pauciflora of varying growth temperatures in Kosciuszko National Park -- Why do alpine plants grow where they do? -- Mortality or more-tile-ity: Tiling response to temperature and humidity extremes in Agrotis infusa -- The effect of body mass on the mass specific metabolic rate of Pseudemoia entrecasteauxii and Eulamprus quoyii -- Predicting ectotherm vulnerability to climate warming: Comparing preferred and actual body temperatures in Pseudemoia entrecasteauxii -- Sprint speed capacity of two alpine skink species, Eulamprus kosciuskoi and Pseudemoia entrecasteauxii -- Behavioural thermoregulation of alpine birds in response to low temperature in early summer -- Salt-seeking behaviour of mammals and ants in a low-sodium Australian alpine environment -- A rose in any other shade: Is alpine flower pollinator distribution driven by colour? -- Research-based learning: Designing the course behind the research.
Record Nr. UNINA-9910765778303321
Zurcher Hannah  
Canberra : , : ANU Press, , 2017
Materiale a stampa
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui