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Developing adaptive proficiency in Special Forces officers [[electronic resource] /] / Susan S. White ... [and others]
| Developing adaptive proficiency in Special Forces officers [[electronic resource] /] / Susan S. White ... [and others] |
| Pubbl/distr/stampa | Arlington, Va. : , : U.S. Army Research Institute for the Behavioral and Social Sciences, Leader Development Research Unit, , [2005] |
| Descrizione fisica | 1 volume (various pagings) : digital, PDF file |
| Altri autori (Persone) | WhiteSusan S |
| Collana | Research report |
| Soggetto topico |
Special forces (Military science) - Training - United States
Adaptability (Psychology) - Testing |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910696504603321 |
| Arlington, Va. : , : U.S. Army Research Institute for the Behavioral and Social Sciences, Leader Development Research Unit, , [2005] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Service quality : research perspectives / / Benjamin Schneider, Susan S. White
| Service quality : research perspectives / / Benjamin Schneider, Susan S. White |
| Autore | Schneider Benjamin <1938-> |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Thousand Oaks, Calif., : Sage Publications, c2004 |
| Descrizione fisica | 1 online resource (ix, 289 p.) : ill |
| Disciplina | 658.812 |
| Altri autori (Persone) | WhiteSusan S |
| Collana | Foundations for organizational science |
| Soggetto topico |
Customer services - Quality control - Research
Customer services - Management - Research Consumer satisfaction - Research |
| ISBN |
1-5063-3267-6
0-8039-4919-7 1-322-41861-6 1-4522-6248-9 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Cover; Contents; Introduction to the Series; 1 - Introducing Service Quality; 2 - Conceptualization and Measurement of Service Quality; 3 - Service Operations and the Presence of the Customer; 4 - Service Climate; 5 - Where Are We and Where Do We Go From Here?; Author Index; Subject Index; About the Authors |
| Record Nr. | UNINA-9910818651503321 |
Schneider Benjamin <1938->
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| Thousand Oaks, Calif., : Sage Publications, c2004 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
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