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Managing the unexpected : sustained performance in a complex world / / Karl E. Weick, Kathleen M. Sutcliffe
| Managing the unexpected : sustained performance in a complex world / / Karl E. Weick, Kathleen M. Sutcliffe |
| Autore | Weick Karl E. |
| Edizione | [Third edition.] |
| Pubbl/distr/stampa | Hoboken, New Jersey : , : Wiley, , 2015 |
| Descrizione fisica | 1 online resource (225 pages) |
| Disciplina | 658.4/056 |
| Soggetto topico |
Crisis management
Leadership Industrial management |
| ISBN |
1-5231-3064-4
1-118-86249-X 1-119-17583-6 1-118-86245-7 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Managing the Unexpected: Sustained Performance in a Complex World; Contents; Preface; Acknowledgments; Chapter 1: Mismanaging the Unexpected; Washington Mutual Mismanages the Unexpected; Overview of Washington Mutual Bank Failure; Problems in Mindful Organizing at WaMu; Preoccupation with Failure; Reluctance to Simplify; Sensitivity to Operations; Commitment to Resilience; Deference to Expertise; What Do We Learn from the WaMu Case?; Conclusion; Overview of Subsequent Chapters; Chapter 2: The Infrastructure of Mindful Organizing; Overview of the Collapse and Recovery; The Unexpected and the ExpectedSensemaking; Organizing and Collective Sensemaking; Adaptive Managing; A Concluding Assessment; Chapter 3: Principle 1: Preoccupation with Failure; Components of Preoccupation with Failure; Anomaly; Cues of Evolving Failure; Normalizing; Institutionalized Wariness; Doubt as a Mind-Set; Connotations of Preoccupation with Failure; The Mind-Set for Preoccupation with Failure; Practicing a Preoccupation with Failure; Articulate Expectations; Create Awareness of Vulnerability; Actively Track down Bad News; Clarify What Constitutes Good News; Consolidate Your Explanations; A Near Miss Is a Failure; Preoccupation as Strategy; Chapter 4: Principle 2: Reluctance to Simplify; Organizing More Variety into Processes; Organizing for Sense-Discrediting; Organizing for Action-Based Inquiry; Mind-Set for Reluctance; Practicing a Reluctance to Simplify; Forget Some Names; Think and Question out Loud; Develop Skeptics; Seek Requisite Variety; Put a Premium on Interpersonal Skills; Revise Assessments as Evidence Changes; Chapter 5: Principle 3: Sensitivity to Operations; Operations as an Anchoring in the Present; Ignorance; Casualness; Distraction; Operations as an Integrated Map; Operations as Heedful Interrelating; Operations as Events under Pressure; Operations as Recurring Events; The Mind-Set for Sensitivity to Operations; Practicing a Sensitivity to Operations; Be Guided by Actionable Questions; Cultivate Situated Humility; Encourage People to Simulate Their Work Mentally; Make Yourself Physically and Socially Available; Reward Contact with the Front Line; Speak Up; Bring Unique Knowledge to the Surface; Chapter 6: Principle 4: Commitment to Resilience; Anticipation and Resilience; Elasticity and Recovery; Resilience in the Air Traffic System: United Airlines 232What Do We Learn about Resilience from UA 232?; Mind-Set for Commitment to Resilience; Practicing a Commitment to Resilience; Adopt a Mind-Set of Cure Rather Than Prevention; Enlarge Competencies and Response Repertoires; Don't Overdo Lean Ideals; Accelerate Feedback; Treat Your Past Experience with Ambivalence; Chapter 7: Principle 5: Deference to Expertise; Background; Properties of Deference to Expertise; Refinements; Expertise Resembles the Role of Reliability Professionals; Mind-Set for Deference to Expertise; Practicing Deference to Expertise |
| Record Nr. | UNINA-9910131623403321 |
Weick Karl E.
|
||
| Hoboken, New Jersey : , : Wiley, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Managing the unexpected : sustained performance in a complex world / / Karl E. Weick, Kathleen M. Sutcliffe
| Managing the unexpected : sustained performance in a complex world / / Karl E. Weick, Kathleen M. Sutcliffe |
| Autore | Weick Karl E. |
| Edizione | [Third edition.] |
| Pubbl/distr/stampa | Hoboken, New Jersey : , : Wiley, , 2015 |
| Descrizione fisica | 1 online resource (225 pages) |
| Disciplina | 658.4/056 |
| Soggetto topico |
Crisis management
Leadership Industrial management |
| ISBN |
1-5231-3064-4
1-118-86249-X 1-119-17583-6 1-118-86245-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Managing the Unexpected: Sustained Performance in a Complex World; Contents; Preface; Acknowledgments; Chapter 1: Mismanaging the Unexpected; Washington Mutual Mismanages the Unexpected; Overview of Washington Mutual Bank Failure; Problems in Mindful Organizing at WaMu; Preoccupation with Failure; Reluctance to Simplify; Sensitivity to Operations; Commitment to Resilience; Deference to Expertise; What Do We Learn from the WaMu Case?; Conclusion; Overview of Subsequent Chapters; Chapter 2: The Infrastructure of Mindful Organizing; Overview of the Collapse and Recovery; The Unexpected and the ExpectedSensemaking; Organizing and Collective Sensemaking; Adaptive Managing; A Concluding Assessment; Chapter 3: Principle 1: Preoccupation with Failure; Components of Preoccupation with Failure; Anomaly; Cues of Evolving Failure; Normalizing; Institutionalized Wariness; Doubt as a Mind-Set; Connotations of Preoccupation with Failure; The Mind-Set for Preoccupation with Failure; Practicing a Preoccupation with Failure; Articulate Expectations; Create Awareness of Vulnerability; Actively Track down Bad News; Clarify What Constitutes Good News; Consolidate Your Explanations; A Near Miss Is a Failure; Preoccupation as Strategy; Chapter 4: Principle 2: Reluctance to Simplify; Organizing More Variety into Processes; Organizing for Sense-Discrediting; Organizing for Action-Based Inquiry; Mind-Set for Reluctance; Practicing a Reluctance to Simplify; Forget Some Names; Think and Question out Loud; Develop Skeptics; Seek Requisite Variety; Put a Premium on Interpersonal Skills; Revise Assessments as Evidence Changes; Chapter 5: Principle 3: Sensitivity to Operations; Operations as an Anchoring in the Present; Ignorance; Casualness; Distraction; Operations as an Integrated Map; Operations as Heedful Interrelating; Operations as Events under Pressure; Operations as Recurring Events; The Mind-Set for Sensitivity to Operations; Practicing a Sensitivity to Operations; Be Guided by Actionable Questions; Cultivate Situated Humility; Encourage People to Simulate Their Work Mentally; Make Yourself Physically and Socially Available; Reward Contact with the Front Line; Speak Up; Bring Unique Knowledge to the Surface; Chapter 6: Principle 4: Commitment to Resilience; Anticipation and Resilience; Elasticity and Recovery; Resilience in the Air Traffic System: United Airlines 232What Do We Learn about Resilience from UA 232?; Mind-Set for Commitment to Resilience; Practicing a Commitment to Resilience; Adopt a Mind-Set of Cure Rather Than Prevention; Enlarge Competencies and Response Repertoires; Don't Overdo Lean Ideals; Accelerate Feedback; Treat Your Past Experience with Ambivalence; Chapter 7: Principle 5: Deference to Expertise; Background; Properties of Deference to Expertise; Refinements; Expertise Resembles the Role of Reliability Professionals; Mind-Set for Deference to Expertise; Practicing Deference to Expertise |
| Record Nr. | UNINA-9910808995803321 |
|
Weick Karl E.
|
||
| Hoboken, New Jersey : , : Wiley, , 2015 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Das Unerwartete managen : Wie Unternehmen aus Extremsituationen lernen / / Karl E. Weick, Kathleen Sutcliffe ; Aus dem Amerikanischen von Sabine Burkhardt und Maren Klostermann
| Das Unerwartete managen : Wie Unternehmen aus Extremsituationen lernen / / Karl E. Weick, Kathleen Sutcliffe ; Aus dem Amerikanischen von Sabine Burkhardt und Maren Klostermann |
| Autore | Weick Karl E. |
| Edizione | [3., vollständig überarbeitete Auflage.] |
| Pubbl/distr/stampa | Stuttgart, Germany : , : Schäffer-Poeschel Verlag, , 2016 |
| Descrizione fisica | 1 online resource (196 pages) : illustrations |
| Disciplina | 658.4056 |
| Soggetto topico |
Crisis management
Leadership Industrial management |
| ISBN | 3-7910-3674-2 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | ger |
| Record Nr. | UNINA-9910155446603321 |
|
Weick Karl E.
|
||
| Stuttgart, Germany : , : Schäffer-Poeschel Verlag, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||