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Future tourism : political, social and economic challenges / / edited by James Leigh, Craig Webster and Stanislav Ivanov
| Future tourism : political, social and economic challenges / / edited by James Leigh, Craig Webster and Stanislav Ivanov |
| Pubbl/distr/stampa | Abingdon, Oxon : , : Routledge, , 2013 |
| Descrizione fisica | 1 online resource (225 p.) |
| Disciplina | 338.4/791 |
| Altri autori (Persone) |
IvanovStanislav
LeighJames WebsterCraig |
| Collana | Routledge advances in tourism |
| Soggetto topico |
Tourism - Forecasting
Ecotourism - Forecasting |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-283-60564-3
9786613918093 1-136-44806-3 0-203-12503-7 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Title; Copyright page; Contents; List of illustrations; List of contributors; Acknowledgments; 1 Introduction: What future for tourism?; PART I: Global changes and their impact on future tourism; 2 'Peak Oil' confronts society and tourism: A futuristic view; 3 The political economy of tourism in the future; PART II: Political and social trends and future tourism; 4 Security and the future of tourism; 5 Wellbeing, equity, sustainable development and social tourism in twenty-first century Europe; 6 Shapers and shifters for the future of travel and tourism; 7 Tourism and quality of life
8 Through a glass darkly: The future of tourism is personalPART III: Managerial issues and future tourism; 9 Tourism in a technology-dependent world; 10 Human resource issues in the new millennium; 11 Sustainability: An issue for the tourism industry in the new millennium?; 12 Tomorrow's tourist and the case study of New Zealand; PART IV: Concluding thoughts; 13 Future tourism: Where to now?; Index |
| Record Nr. | UNINA-9910462403203321 |
| Abingdon, Oxon : , : Routledge, , 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Future tourism : political, social and economic challenges / / edited by James Leigh, Craig Webster and Stanislav Ivanov
| Future tourism : political, social and economic challenges / / edited by James Leigh, Craig Webster and Stanislav Ivanov |
| Pubbl/distr/stampa | Abingdon, Oxon : , : Routledge, , 2013 |
| Descrizione fisica | 1 online resource (225 p.) |
| Disciplina | 338.4/791 |
| Altri autori (Persone) |
IvanovStanislav
LeighJames WebsterCraig |
| Collana | Routledge advances in tourism |
| Soggetto topico |
Tourism - Forecasting
Ecotourism - Forecasting |
| ISBN |
1-136-44805-5
1-283-60564-3 9786613918093 1-136-44806-3 0-203-12503-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Title; Copyright page; Contents; List of illustrations; List of contributors; Acknowledgments; 1 Introduction: What future for tourism?; PART I: Global changes and their impact on future tourism; 2 'Peak Oil' confronts society and tourism: A futuristic view; 3 The political economy of tourism in the future; PART II: Political and social trends and future tourism; 4 Security and the future of tourism; 5 Wellbeing, equity, sustainable development and social tourism in twenty-first century Europe; 6 Shapers and shifters for the future of travel and tourism; 7 Tourism and quality of life
8 Through a glass darkly: The future of tourism is personalPART III: Managerial issues and future tourism; 9 Tourism in a technology-dependent world; 10 Human resource issues in the new millennium; 11 Sustainability: An issue for the tourism industry in the new millennium?; 12 Tomorrow's tourist and the case study of New Zealand; PART IV: Concluding thoughts; 13 Future tourism: Where to now?; Index |
| Record Nr. | UNINA-9910785894903321 |
| Abingdon, Oxon : , : Routledge, , 2013 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Future tourism : political, social and economic challenges / / edited by James Leigh, Craig Webster and Stanislav Ivanov
| Future tourism : political, social and economic challenges / / edited by James Leigh, Craig Webster and Stanislav Ivanov |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Abingdon, Oxon ; ; New York, : Routledge, 2012 |
| Descrizione fisica | 1 online resource (225 p.) |
| Disciplina | 338.4/791 |
| Altri autori (Persone) |
LeighJames
WebsterCraig IvanovStanislav |
| Collana | Routledge advances in tourism |
| Soggetto topico |
Tourism - Forecasting
Ecotourism - Forecasting |
| ISBN |
1-136-44805-5
1-283-60564-3 9786613918093 1-136-44806-3 0-203-12503-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Cover; Title; Copyright page; Contents; List of illustrations; List of contributors; Acknowledgments; 1 Introduction: What future for tourism?; PART I: Global changes and their impact on future tourism; 2 'Peak Oil' confronts society and tourism: A futuristic view; 3 The political economy of tourism in the future; PART II: Political and social trends and future tourism; 4 Security and the future of tourism; 5 Wellbeing, equity, sustainable development and social tourism in twenty-first century Europe; 6 Shapers and shifters for the future of travel and tourism; 7 Tourism and quality of life
8 Through a glass darkly: The future of tourism is personalPART III: Managerial issues and future tourism; 9 Tourism in a technology-dependent world; 10 Human resource issues in the new millennium; 11 Sustainability: An issue for the tourism industry in the new millennium?; 12 Tomorrow's tourist and the case study of New Zealand; PART IV: Concluding thoughts; 13 Future tourism: Where to now?; Index |
| Record Nr. | UNINA-9910969050403321 |
| Abingdon, Oxon ; ; New York, : Routledge, 2012 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Robots, artificial intelligence and service automation in travel, tourism and hospitality / / edited by Stanislav Ivanov, Craig Webster
| Robots, artificial intelligence and service automation in travel, tourism and hospitality / / edited by Stanislav Ivanov, Craig Webster |
| Autore | Ivanov Stanislav |
| Pubbl/distr/stampa | Bingley, England : , : Emerald Publishing, , [2019] |
| Descrizione fisica | 1 online resource (297 pages) |
| Disciplina | 658.514 |
| Soggetto topico | Technological innovations - Management |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-78756-689-7
1-78756-687-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Record Nr. | UNINA-9910466968703321 |
Ivanov Stanislav
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| Bingley, England : , : Emerald Publishing, , [2019] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Robots, artificial intelligence, and service automation in travel, tourism and hospitality / / edited by Dr Stanislav Ivanov (Varna University of Management, Bulgaria), Dr Craig Webster (Ball State University, USA)
| Robots, artificial intelligence, and service automation in travel, tourism and hospitality / / edited by Dr Stanislav Ivanov (Varna University of Management, Bulgaria), Dr Craig Webster (Ball State University, USA) |
| Pubbl/distr/stampa | Bingley, England : , : Emerald Publishing, , [2019] |
| Descrizione fisica | 1 online resource (297 pages) |
| Disciplina | 658.514 |
| Soggetto topico |
Technological innovations - Management
Business enterprises - Technological innovations Tourism - Technological innovations Hospitality industry - Technological innovations Robotics Automation Technology & Engineering, Automation Artificial intelligence |
| ISBN |
1-78756-689-7
1-78756-687-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Introduction: RAISA in future travel-related industries / Stanislav Ivanov and Craig Webster -- Section 1: Theoretical issues of robots, artificial intelligence and service automation in travel, tourism and hospitality -- 1. Conceptual framework of the use of robots, artificial intelligence and service automation in travel, tourism, and hospitality companies / Stanislav Ivanov and Craig Webster -- 2. Economic fundamentals of the use of robots, artificial intelligence and service automation in travel, tourism and hospitality / Stanislav Ivanov and Craig Webster -- 3. Self-service technologies in the travel, tourism and hospitality sectors - principles and practice / Petranka Kelly, Jennifer Lawlor and Michael Mulvey -- 4. Customer attitudes towards robots in travel, tourism and hospitality - a conceptual framework / Velina Kazandzhieva and Hristina Filipova -- 5. Making sense of robots - consumer discourse on robots in tourism and hospitality service settings / Ulrike Gretzel and Jamie Murphy -- 6. Chatbot adoption in tourism services: a conceptual exploration / Dandison C. Ukpabi, Bilal Aslam and Heikki Karjaluoto -- 7. The impact of robots, artificial intelligence, and service automation on service quality and service experience in hospitality / Nikola Naumov -- 8. Greggg - a scalable high performance, low cost hospitality robot / Sam R. Thangiah, Michael Karavias, Ryan Caldwell, Matthew Wherry, Jessica Seibert, Abdullah Wahbeh, Zachariah Miller and Alexander Gessinger -- Section 2: Application of robots, artificial intelligence and service automation in travel, tourism and hospitality -- 9. Robots, artificial intelligence and service automation in hotels / Georgina Lukanova and Galina Ilieva -- 10. Robots, artificial intelligence and service automation in restaurants / Katerina Berezina, Olena Cifci and Cihan Cobanoglu -- 11. Robots, artificial intelligence and service automation in travel agencies and tourist information centres / Maya Ivanova -- 12. Robots, artificial intelligence and service automation to the core: remastering experiences at museums / Nuria Recuero Virto and Maria Francisca Blasco Lopez -- 13. The role of robots, artificial intelligence and service automation in events / Alfred Ogle and David Lamb. |
| Record Nr. | UNINA-9910793887303321 |
| Bingley, England : , : Emerald Publishing, , [2019] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Robots, artificial intelligence, and service automation in travel, tourism and hospitality / / edited by Dr Stanislav Ivanov (Varna University of Management, Bulgaria), Dr Craig Webster (Ball State University, USA)
| Robots, artificial intelligence, and service automation in travel, tourism and hospitality / / edited by Dr Stanislav Ivanov (Varna University of Management, Bulgaria), Dr Craig Webster (Ball State University, USA) |
| Edizione | [1st ed.] |
| Pubbl/distr/stampa | Bingley, England : , : Emerald Publishing, , [2019] |
| Descrizione fisica | 1 online resource (297 pages) |
| Disciplina | 658.514 |
| Soggetto topico |
Technological innovations - Management
Business enterprises - Technological innovations Tourism - Technological innovations Hospitality industry - Technological innovations Robotics Automation Technology & Engineering, Automation Artificial intelligence |
| ISBN |
9781787566897
1787566897 9781787566873 1787566870 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Introduction: RAISA in future travel-related industries / Stanislav Ivanov and Craig Webster -- Section 1: Theoretical issues of robots, artificial intelligence and service automation in travel, tourism and hospitality -- 1. Conceptual framework of the use of robots, artificial intelligence and service automation in travel, tourism, and hospitality companies / Stanislav Ivanov and Craig Webster -- 2. Economic fundamentals of the use of robots, artificial intelligence and service automation in travel, tourism and hospitality / Stanislav Ivanov and Craig Webster -- 3. Self-service technologies in the travel, tourism and hospitality sectors - principles and practice / Petranka Kelly, Jennifer Lawlor and Michael Mulvey -- 4. Customer attitudes towards robots in travel, tourism and hospitality - a conceptual framework / Velina Kazandzhieva and Hristina Filipova -- 5. Making sense of robots - consumer discourse on robots in tourism and hospitality service settings / Ulrike Gretzel and Jamie Murphy -- 6. Chatbot adoption in tourism services: a conceptual exploration / Dandison C. Ukpabi, Bilal Aslam and Heikki Karjaluoto -- 7. The impact of robots, artificial intelligence, and service automation on service quality and service experience in hospitality / Nikola Naumov -- 8. Greggg - a scalable high performance, low cost hospitality robot / Sam R. Thangiah, Michael Karavias, Ryan Caldwell, Matthew Wherry, Jessica Seibert, Abdullah Wahbeh, Zachariah Miller and Alexander Gessinger -- Section 2: Application of robots, artificial intelligence and service automation in travel, tourism and hospitality -- 9. Robots, artificial intelligence and service automation in hotels / Georgina Lukanova and Galina Ilieva -- 10. Robots, artificial intelligence and service automation in restaurants / Katerina Berezina, Olena Cifci and Cihan Cobanoglu -- 11. Robots, artificial intelligence and service automation in travel agencies and tourist information centres / Maya Ivanova -- 12. Robots, artificial intelligence and service automation to the core: remastering experiences at museums / Nuria Recuero Virto and Maria Francisca Blasco Lopez -- 13. The role of robots, artificial intelligence and service automation in events / Alfred Ogle and David Lamb. |
| Record Nr. | UNINA-9910974481003321 |
| Bingley, England : , : Emerald Publishing, , [2019] | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||