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Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam
| Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam |
| Autore | Enz Cathy A. <1956-, > |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 online resource (x, 200 pages) |
| Disciplina | 647.94068 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Hospitality industry - Management
Tourism - Management Technological innovations |
| Soggetto genere / forma | Electronic books. |
| Soggetto non controllato |
customer service
food-service concepts hospitality innovation human resources innovation innovation strategy international hotel operation lodging concepts technology innovation |
| ISBN | 1-63157-044-7 |
| Formato | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. The nature of innovation -- 2. Improving the customer experience -- 3. Better human resources for improved operations -- 4. Sustainability innovation -- 5. Applying technology for corporate success -- 6. Innovative restaurant concepts -- 7. Lodging concept innovation -- 8. Strategic intermediation -- 9. Achieving success through innovation -- About the authors -- Index. |
| Record Nr. | UNINA-9910466346903321 |
Enz Cathy A. <1956-, >
|
||
| New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz [et al.] ; edited by Glenn Withiam
| Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz [et al.] ; edited by Glenn Withiam |
| Autore | Enz Cathy A. <1956-, > |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 online resource (x, 200 pages) |
| Disciplina | 647.94068 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Hospitality industry - Management
Tourism - Management Technological innovations |
| Soggetto non controllato |
customer service
food-service concepts hospitality innovation human resources innovation innovation strategy international hotel operation lodging concepts technology innovation |
| ISBN | 1-63157-044-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. The nature of innovation -- 2. Improving the customer experience -- 3. Better human resources for improved operations -- 4. Sustainability innovation -- 5. Applying technology for corporate success -- 6. Innovative restaurant concepts -- 7. Lodging concept innovation -- 8. Strategic intermediation -- 9. Achieving success through innovation -- About the authors -- Index. |
| Record Nr. | UNINA-9910798751703321 |
|
Enz Cathy A. <1956-, >
|
||
| New York : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz [et al.] ; edited by Glenn Withiam
| Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / / Cathy A. Enz [et al.] ; edited by Glenn Withiam |
| Autore | Enz Cathy A. <1956-, > |
| Edizione | [First edition.] |
| Pubbl/distr/stampa | New York : , : Business Expert Press, , 2016 |
| Descrizione fisica | 1 online resource (x, 200 pages) |
| Disciplina | 647.94068 |
| Collana | Service systems and innovations in business and society collection |
| Soggetto topico |
Hospitality industry - Management
Tourism - Management Technological innovations |
| Soggetto non controllato |
customer service
food-service concepts hospitality innovation human resources innovation innovation strategy international hotel operation lodging concepts technology innovation |
| ISBN | 1-63157-044-7 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | 1. The nature of innovation -- 2. Improving the customer experience -- 3. Better human resources for improved operations -- 4. Sustainability innovation -- 5. Applying technology for corporate success -- 6. Innovative restaurant concepts -- 7. Lodging concept innovation -- 8. Strategic intermediation -- 9. Achieving success through innovation -- About the authors -- Index. |
| Record Nr. | UNINA-9910828389703321 |
|
Enz Cathy A. <1956-, >
|
||
| New York : , : Business Expert Press, , 2016 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The Cornell School of Hotel Administration on hospitality [[electronic resource] ] : cutting edge thinking and practice / / edited by Michael C. Sturman, Jack B. Corgel, Rohit Verma
| The Cornell School of Hotel Administration on hospitality [[electronic resource] ] : cutting edge thinking and practice / / edited by Michael C. Sturman, Jack B. Corgel, Rohit Verma |
| Pubbl/distr/stampa | Hoboken, N.J., : Wiley, 2011 |
| Descrizione fisica | 1 online resource (514 p.) |
| Disciplina |
338.4791
647.94071 |
| Altri autori (Persone) |
SturmanMichael C (Michael Craig)
CorgelJack B. <1948-> VermaRohit |
| Soggetto topico |
Hospitality industry - Study and teaching - New York (State) - Ithaca
Hotel management - Study and teaching - New York (State) Hospitality - Study and teaching - New York (State) |
| ISBN |
1-118-01626-2
1-119-20090-3 1-283-07244-0 9786613072443 1-118-01620-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Four paths to success in the hospitality industry / Jack Corgel, Michael C. Sturman & Rohit Verma -- The essence of hospitality and service / Guiseppe Pezzotti -- Success in your hospitality career -- Preparing for a successful career in the hospitality industry / Kate Walsh, Bill Carroll, & Michael C. Sturman -- The listening fast track / Judi Brownell -- Developing and managing a multinational career / Jan Katz. |
| Record Nr. | UNINA-9910141146303321 |
| Hoboken, N.J., : Wiley, 2011 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
The Cornell School of Hotel Administration on hospitality : cutting edge thinking and practice / / edited by Michael C. Sturman, Jack B. Corgel, Rohit Verma
| The Cornell School of Hotel Administration on hospitality : cutting edge thinking and practice / / edited by Michael C. Sturman, Jack B. Corgel, Rohit Verma |
| Pubbl/distr/stampa | Hoboken, N.J., : Wiley, 2011 |
| Descrizione fisica | 1 online resource (514 p.) |
| Disciplina |
338.4791
647.94071 |
| Altri autori (Persone) |
SturmanMichael C (Michael Craig)
CorgelJack B. <1948-> VermaRohit |
| Soggetto topico |
Hospitality industry - Study and teaching - New York (State) - Ithaca
Hotel management - Study and teaching - New York (State) Hospitality - Study and teaching - New York (State) |
| ISBN |
1-118-01626-2
1-119-20090-3 1-283-07244-0 9786613072443 1-118-01620-3 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto | Four paths to success in the hospitality industry / Jack Corgel, Michael C. Sturman & Rohit Verma -- The essence of hospitality and service / Guiseppe Pezzotti -- Success in your hospitality career -- Preparing for a successful career in the hospitality industry / Kate Walsh, Bill Carroll, & Michael C. Sturman -- The listening fast track / Judi Brownell -- Developing and managing a multinational career / Jan Katz. |
| Record Nr. | UNINA-9910677333803321 |
| Hoboken, N.J., : Wiley, 2011 | ||
| Materiale a stampa | ||
| Lo trovi qui: Univ. Federico II | ||
| ||