Fundamentals of performance improvement [[electronic resource] ] : optimizing results through people, process, and organizations : interventions, performance support tools, case studes / / Darlene Van Tiem, James L. Moseley, Joan C. Dessinger
| Fundamentals of performance improvement [[electronic resource] ] : optimizing results through people, process, and organizations : interventions, performance support tools, case studes / / Darlene Van Tiem, James L. Moseley, Joan C. Dessinger |
| Autore | Van Tiem Darlene M |
| Edizione | [3rd ed.] |
| Pubbl/distr/stampa | San Francisco, Calif., : Pfeiffer, 2012 |
| Descrizione fisica | 1 online resource (706 p.) |
| Disciplina | 658.3/128 |
| Altri autori (Persone) |
MoseleyJames L <1942-> (James Lee)
DessingerJoan Conway Van TiemDarlene M |
| Collana | Wiley Desktop Editions |
| Soggetto topico |
Performance technology
Performance Personnel management |
| Soggetto genere / forma | Electronic books. |
| ISBN |
1-299-18944-X
1-118-22204-0 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Fundamentals of Performance Improvement: Optimizing Results Through People, Process, and Organizations; Contents; List of Figures; List of Tables; List of Exhibits; List of Case Studies; List of Performance Support Tools; Acknowledgments; Foreword-The Practice of Performance Improvement, by Judith A. Hale; Foreword-Fundamentals of Performance Technology, by Dale Brethower; Foreword-Performance Improvement Interventions, by William W. Lee; Introduction; Section 1: Performance Improvement and the Performance Improvement/HPT Model; Chapter 1: Overview of Performance Improvement
Chapter 2: Performance Improvement/HPT Model-An Overview Chapter 3: Change Management; Case Study 1.1: Boutique Marketing Company; Case Study 1.2: Strategic Performance Management in Georgia Education; Case Study 1.3: Reducing Municipal Strife Through Engagement; Case Study 1.4: Amway Corporation: Driving Consistent, Strategic Performance of Distributors Globally; Case Study 1.5: Using Human Performance Technology (HPT) to Select Projects That Yield Results; Section 2: Performance Analysis; Chapter 4: Overview of Performance Analysis; Chapter 5: Organizational Analysis Chapter 6: Environmental Analysis Chapter 7: Gap Analysis; Chapter 8: Cause Analysis; Case Study 2.1: The Blake Company/Mutschler Kitchens; Case Study 2.2: Physician Performance Report Accuracy and Timeliness; Section 3: Intervention Selection, Design, and Development; Chapter 9: Intervention Selection; Chapter 10: Learning Interventions; Chapter 11: Performance Support Interventions; Chapter 12: Job Analysis/Work Design Interventions; Chapter 13: Personal Development Interventions; Chapter 14: HRD Interventions; Chapter 15: Organizational Communication Interventions Chapter 16: Organization Design and Development Chapter 17: Financial Systems Interventions; Chapter 18: Intervention Design; Chapter 19: Making the Business Case; Chapter 20: Intervention Development; Case Study 3.1: No Room for Error; Case Study 3.2: Acquisition of Westford Bank by Spring Harbor Bank; Exhibit 3.1: Information Technology Company Aligns Workforce to Business Strategy and Direction; Section 4: Intervention Implementation and Maintenance; Chapter 21: Intervention Implementation and Maintenance; Chapter 22: Techniques for Implementation and Maintenance Case Study 4.1: Church Pension Fund: The GREAT Model Case Study 4.2: St. Luke Lutheran Church and School; Section 5: Intervention Evaluation; Chapter 23: Overview of Evaluation; Chapter 24: Planning and Conducting Evaluation; Case Study 5.1: ABC Automotive Company-Dealership Sales and Marketing Academy; Case Study 5.2: Community Healthcare Association of the Dakotas; Appendices; Appendix A: ISPI's Performance Technology Standards; Appendix B: Certified School Improvement Specialist Standards; Appendix C: ISPI's Code of Ethics; Glossary; About the Authors; Name Index; Subject Index |
| Record Nr. | UNINA-9910462238503321 |
Van Tiem Darlene M
|
||
| San Francisco, Calif., : Pfeiffer, 2012 | ||
| Lo trovi qui: Univ. Federico II | ||
| ||
Fundamentals of performance improvement [[electronic resource] ] : optimizing results through people, process, and organizations : interventions, performance support tools, case studes / / Darlene Van Tiem, James L. Moseley, Joan C. Dessinger
| Fundamentals of performance improvement [[electronic resource] ] : optimizing results through people, process, and organizations : interventions, performance support tools, case studes / / Darlene Van Tiem, James L. Moseley, Joan C. Dessinger |
| Autore | Van Tiem Darlene M |
| Edizione | [3rd ed.] |
| Pubbl/distr/stampa | San Francisco, Calif., : Pfeiffer, 2012 |
| Descrizione fisica | 1 online resource (706 p.) |
| Disciplina | 658.3/128 |
| Altri autori (Persone) |
MoseleyJames L <1942-> (James Lee)
DessingerJoan Conway Van TiemDarlene M |
| Collana | Wiley Desktop Editions |
| Soggetto topico |
Performance technology
Performance Personnel management |
| ISBN |
1-299-18944-X
1-118-22204-0 |
| Classificazione | BUS030000 |
| Formato | Materiale a stampa |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione | eng |
| Nota di contenuto |
Fundamentals of Performance Improvement: Optimizing Results Through People, Process, and Organizations; Contents; List of Figures; List of Tables; List of Exhibits; List of Case Studies; List of Performance Support Tools; Acknowledgments; Foreword-The Practice of Performance Improvement, by Judith A. Hale; Foreword-Fundamentals of Performance Technology, by Dale Brethower; Foreword-Performance Improvement Interventions, by William W. Lee; Introduction; Section 1: Performance Improvement and the Performance Improvement/HPT Model; Chapter 1: Overview of Performance Improvement
Chapter 2: Performance Improvement/HPT Model-An Overview Chapter 3: Change Management; Case Study 1.1: Boutique Marketing Company; Case Study 1.2: Strategic Performance Management in Georgia Education; Case Study 1.3: Reducing Municipal Strife Through Engagement; Case Study 1.4: Amway Corporation: Driving Consistent, Strategic Performance of Distributors Globally; Case Study 1.5: Using Human Performance Technology (HPT) to Select Projects That Yield Results; Section 2: Performance Analysis; Chapter 4: Overview of Performance Analysis; Chapter 5: Organizational Analysis Chapter 6: Environmental Analysis Chapter 7: Gap Analysis; Chapter 8: Cause Analysis; Case Study 2.1: The Blake Company/Mutschler Kitchens; Case Study 2.2: Physician Performance Report Accuracy and Timeliness; Section 3: Intervention Selection, Design, and Development; Chapter 9: Intervention Selection; Chapter 10: Learning Interventions; Chapter 11: Performance Support Interventions; Chapter 12: Job Analysis/Work Design Interventions; Chapter 13: Personal Development Interventions; Chapter 14: HRD Interventions; Chapter 15: Organizational Communication Interventions Chapter 16: Organization Design and Development Chapter 17: Financial Systems Interventions; Chapter 18: Intervention Design; Chapter 19: Making the Business Case; Chapter 20: Intervention Development; Case Study 3.1: No Room for Error; Case Study 3.2: Acquisition of Westford Bank by Spring Harbor Bank; Exhibit 3.1: Information Technology Company Aligns Workforce to Business Strategy and Direction; Section 4: Intervention Implementation and Maintenance; Chapter 21: Intervention Implementation and Maintenance; Chapter 22: Techniques for Implementation and Maintenance Case Study 4.1: Church Pension Fund: The GREAT Model Case Study 4.2: St. Luke Lutheran Church and School; Section 5: Intervention Evaluation; Chapter 23: Overview of Evaluation; Chapter 24: Planning and Conducting Evaluation; Case Study 5.1: ABC Automotive Company-Dealership Sales and Marketing Academy; Case Study 5.2: Community Healthcare Association of the Dakotas; Appendices; Appendix A: ISPI's Performance Technology Standards; Appendix B: Certified School Improvement Specialist Standards; Appendix C: ISPI's Code of Ethics; Glossary; About the Authors; Name Index; Subject Index |
| Record Nr. | UNINA-9910785739903321 |
Van Tiem Darlene M
|
||
| San Francisco, Calif., : Pfeiffer, 2012 | ||
| Lo trovi qui: Univ. Federico II | ||
| ||