Creating experience value in tourism / / edited by Nina K. Prebensen, Joseph S. Chen, Muzaffer Uysal ; contributors, Levent Altinay [and twenty-nine others] |
Pubbl/distr/stampa | Wallingford, England ; ; Boston, Massachusetts : , : CABI, , 2014 |
Descrizione fisica | 1 online resource (288 p.) |
Disciplina |
338.4
338.4791 |
Soggetto topico |
Tourism - Psychological aspects
Tourists - Attitudes Tourists - Psychology |
ISBN | 1-78064-349-7 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto |
Contents; Contributors; Preface; 1. Co-creation of Tourist Experience: Scope, Definition and Structure; 2. Dynamic Drivers of Tourist Experiences; 3. Tourist Experience Value: Tourist Experience and Life Satisfaction; 4. Conceptualization of Value Co-creation in the Tourism Context; 5. Why, Oh Why, Oh Why, Do People Travel Abroad?; 6. Revisiting Self-congruity Theory in Travel and Tourism; 7. Moving People: A Conceptual Framework for Understanding How Visitor Experiences can be enhanced by Mindful Attention to Interest; 8. Co-creation of Experience Value: A Tourist Behaviour Approach
9. Authenticity as a Value Co-creator of Tourism Experiences10. Experience Co-creation Depends on Rapport-building: Training Implications for the Service Frontline; 11. Approaches for the Evaluation of Visitor Experiences at Tourist Attractions; 12. Storytelling in a Co-creation Perspective; 13. Tourist Information Search: A DIY Approach to Creating Experience Value; 14. Co-creation of Value and Social Media: How?; 15. Prices and Value in Co-produced Hospitality and Tourism Experiences; 16. Value Creation: A Tourism Mobilities Perspective 17. Guide Performance: Co-created Experiences for Tourist Immersion18. Value Creation and Co-creation in Tourist Experiences: An East Asian Cultural Knowledge Framework Approach; 19. Challenges and Future Research Directions; Index; A; B; C; D; E; F; G; H; I; J; L; M; N; O; P; Q; R; S; T; U; V; W |
Record Nr. | UNINA-9910627286503321 |
Wallingford, England ; ; Boston, Massachusetts : , : CABI, , 2014 | ||
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Lo trovi qui: Univ. Federico II | ||
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Handbook of Tourism and Quality-of-Life Research [[electronic resource] ] : Enhancing the Lives of Tourists and Residents of Host Communities / / edited by Muzaffer Uysal, Richard Perdue, M. Joseph Sirgy |
Edizione | [1st ed. 2012.] |
Pubbl/distr/stampa | Dordrecht : , : Springer Netherlands : , : Imprint : Springer, , 2012 |
Descrizione fisica | 1 online resource (739 p.) |
Disciplina | 306.4/819 |
Collana | International Handbooks of Quality-of-Life |
Soggetto topico |
Quality of life
Sustainable development Economic geography Cultural heritage Regional economics Spatial economics Quality of Life Research Sustainable Development Economic Geography Cultural Heritage Regional/Spatial Science |
ISBN |
1-280-39855-8
9786613576477 94-007-2288-5 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | pt. 1. Tourism and QOL -- pt. 2. QOL from the perspective of tourists -- pt. 3. QOL from the perspective of residents -- pt. 4. Epilogue. |
Record Nr. | UNINA-9910789088103321 |
Dordrecht : , : Springer Netherlands : , : Imprint : Springer, , 2012 | ||
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Lo trovi qui: Univ. Federico II | ||
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Handbook of tourism and quality-of-life research : enhancing the lives of tourists and residents of host communities / / Muzaffer Uysal, Richard P. Perdue, M. Joseph Singy, editors |
Edizione | [1st ed. 2012.] |
Pubbl/distr/stampa | Dordrecht [Netherlands], : Springer, 2012 |
Descrizione fisica | 1 online resource (739 p.) |
Disciplina | 306.4/819 |
Altri autori (Persone) |
UysalMuzaffer
PerdueRichard P SingyM. Joseph |
Collana | International Handbooks of Quality-of-Life |
Soggetto topico |
Tourism
Quality of life - Research |
ISBN |
1-280-39855-8
9786613576477 94-007-2288-5 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | pt. 1. Tourism and QOL -- pt. 2. QOL from the perspective of tourists -- pt. 3. QOL from the perspective of residents -- pt. 4. Epilogue. |
Record Nr. | UNINA-9910821644803321 |
Dordrecht [Netherlands], : Springer, 2012 | ||
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Lo trovi qui: Univ. Federico II | ||
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Handbook of tourism and quality-of-life research II : enhancing the lives of tourist, residents of host communities and service providers / / Muzaffer Uysal and M. Joseph Sirgy, editors |
Edizione | [First edition.] |
Pubbl/distr/stampa | Cham, Switzerland : , : Springer Nature Switzerland AG, , [2023] |
Descrizione fisica | 1 online resource (xv, 602 pages) : illustrations |
Disciplina | 306 |
Collana | International Handbooks of Quality-Of-Life Series |
Soggetto topico |
Quality of life
Tourism Tourists - Services for |
ISBN | 3-031-31513-8 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Prologue: An Introduction to QOL Research in Tourism -- Part I: QOL Research in Relation to Tourists -- Tourist consumption behavior and QOL, S. Kruger, C. Laesser, J. O'Leary, H. Oppewal, F. Dimanche -- Place and destination attachment and QOL, A. Graefe, D. Williams -- Subjective indicators of QOL and tourism, G. Godbey, S. McMahon, D. Kleiber -- Destination competitiveness from the perspectives of tourists and QOL, F. Meng -- Linking tourist satisfaction to happiness and QOL, S. Filep -- Phases of travel experiences, satisfaction – QOL, J. Neal, G. Richards -- Salient dimensions of tourist satisfaction and QOL, Y. Ekinci, S. Kruger, K. Weiermair -- Vacation experience and QOL of individuals (segmentation), S. Dolnicar, G. Jennings -- Impacts of the interaction between host and guest on QOL, R. Harrill, R. Li, E. Fredline -- Impacts of gaming on QOL of participants (visitors), K. Hsu, S. Baloglu -- Subjective wellbeing of QOL and medical tourism C. Cohen -- Subjective wellbeing of QOL and motivation, G. Dann -- QOL & medical tourism, T. Johnson -- Information technology in tourism and QOL, D. Fesenmaier, N. Christodulido -- Destination competitiveness from the perspectives of tourists and QOL, F. Meng -- Linking tourist satisfaction to happiness and QOL, S. Filep -- Part II: QOL Research in Relation to Host Communities -- Objective indicators of QOL and tourism, P. Laszlo, E. Smeral, R. Perdue -- Destination PLC and QOL of residents, D. Pearce, J. K. Kim, M. Uysal, J. Sirgy -- Tourism development stages and QOL of residents, K. Kim, M. Uysal, J. Sirgy -- Destination competitiveness from the perspectives of providers and QOL, L. Dwyer, G. Crouch, D. Foster -- Perceptions of tourism Impacts and satisfaction with particular life domains (material well-being, emotional well-being, community well-being, and health and safety well-being), K. Kim, X. Li, J. Sirgy, M. Uysal, S. Kruger -- Tourism – recreation conservation and QOL, S. Nicholls, D. Timothy -- Sustainable tourism and QOL, J. Carlsen, T. Tyrrell, E. Turk, D. Weaver -- Economic value of tourism and QOL of residents, L. Dwyer, A.S. Cantallops -- Festivals, events and QOL, L. Jago, G. Moscardo, M. Larson -- Tourism as a revitalization tool of culture and heritage and QOL, J. Liburd, A. Hergesell, L. Jago -- Building social capital to enhance QOL of residents in destinations, C. Jurowski, N. McGehee -- Relationship between lessened / improved QOL and support for tourism, K. Andereck, R. Knopt, C. Vogt -- Different stakeholders in tourism and their perceptions of impacts of tourism on QOL, N. Nickerson, K. Backman -- Impacts of gaming on QOL of residents and types of residents, K. Hsu, W. Roehl -- Tourism development of improvement approaches to enhancing QOL of residents, Allen, T. Var, G. Ozdemir, N. Nickerson -- Community involvement in tourism planning and development and QOL, P. Burns, Lisa Chase, C. Tosun, D. Lund-Durlacher -- Relationship between carrying capacity of destinations and QOL of residents, D. Kerstetter, G. Wall, A. Graefe -- Rural tourism and QOL, P. Long, R. Perdue -- Urban tourism and QOL, G. Ashworth, H. Timmermans, D. Edwards -- Volunteer tourism and QOL, N. McGehee, S. Wearing -- QOL of tourism indicators - development of QOL indicators for tourism, L. Pennington-Gray, Teresa C.H. Tao -- Community tourism & QOL in Hong Kong, Ap Community tourism & QOL in South Carolina: A case study, Backman The effect of tourism on the housing market: the case of Sardinia, B. Blagi, A. Faggian -- Poverty elimination through tourism - QOL, R. Croes, M. Vanegas -- Epilogue: A Synthesis of the QOL Research in Tourism . |
Record Nr. | UNINA-9910746996903321 |
Cham, Switzerland : , : Springer Nature Switzerland AG, , [2023] | ||
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Lo trovi qui: Univ. Federico II | ||
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Managing quality of life in tourism and hospitality / / edited by Muzaffer Uysal, M. Joseph Sirgy, Stefan Kruger |
Pubbl/distr/stampa | Wallingford, Oxfordshire, UK ; ; Boston, MA : , : CABI, , [2018] |
Descrizione fisica | 1 online resource (183 pages) |
Disciplina | 647.94 |
Soggetto topico |
Hospitality industry
Tourism - Management Quality of life |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910626106203321 |
Wallingford, Oxfordshire, UK ; ; Boston, MA : , : CABI, , [2018] | ||
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Lo trovi qui: Univ. Federico II | ||
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Sustainable island tourism : competitiveness, and quality-of-life / / Edited by Patrizia Modica and Muzaffer Uysal |
Pubbl/distr/stampa | Oxfordshire, England ; ; Boston, Massachusetts : , : CABI, , [2016] |
Descrizione fisica | 1 online resource (xvi, 196 pages) : illustrations, maps |
Disciplina | 910.684 |
Collana | CABI series in tourism management research |
Soggetto topico |
Sustainable tourism
Islands - Environmental aspects |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Record Nr. | UNINA-9910627286103321 |
Oxfordshire, England ; ; Boston, Massachusetts : , : CABI, , [2016] | ||
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Lo trovi qui: Univ. Federico II | ||
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Tourist customer service satisfaction : an encounter approach / / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini |
Autore | Noe Francis P. <1939-> |
Pubbl/distr/stampa | New York : , : Routledge, , 2010 |
Descrizione fisica | 1 online resource (204 p.) |
Disciplina | 910.68/8 |
Altri autori (Persone) |
UysalMuzaffer
MagniniVincent P |
Collana | Advances in Tourism |
Soggetto topico |
Tourism - Management
Hospitality industry - Management |
Soggetto genere / forma | Electronic books. |
ISBN |
1-136-97597-7
1-136-97598-5 1-282-88283-X 9786612882838 0-203-85236-2 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Book Cover; Title; Copyright; Contents; About the authors; Introduction; 1 Defining encounter theory; 2 Encountering interactive roles; 3 Knowing the travel customer's role; 4 Managing the travel situation; 5 Positioning the travel provider; 6 Appealing to the travel and provider roles; 7 Nuances of interpersonal interactions; 8 Going beyond satisfaction to loyalty; 9 Where do we go from here?; Bibliography; Index |
Record Nr. | UNINA-9910458769803321 |
Noe Francis P. <1939->
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New York : , : Routledge, , 2010 | ||
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Lo trovi qui: Univ. Federico II | ||
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Tourist customer service satisfaction : an encounter approach / / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini |
Autore | Noe Francis P. <1939-> |
Pubbl/distr/stampa | New York : , : Routledge, , 2010 |
Descrizione fisica | 1 online resource (204 p.) |
Disciplina | 910.68/8 |
Altri autori (Persone) |
UysalMuzaffer
MagniniVincent P |
Collana | Advances in Tourism |
Soggetto topico |
Tourism - Management
Hospitality industry - Management |
ISBN |
1-136-97597-7
1-136-97598-5 1-282-88283-X 9786612882838 0-203-85236-2 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Book Cover; Title; Copyright; Contents; About the authors; Introduction; 1 Defining encounter theory; 2 Encountering interactive roles; 3 Knowing the travel customer's role; 4 Managing the travel situation; 5 Positioning the travel provider; 6 Appealing to the travel and provider roles; 7 Nuances of interpersonal interactions; 8 Going beyond satisfaction to loyalty; 9 Where do we go from here?; Bibliography; Index |
Record Nr. | UNINA-9910785112503321 |
Noe Francis P. <1939->
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New York : , : Routledge, , 2010 | ||
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Lo trovi qui: Univ. Federico II | ||
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Tourist customer service satisfaction : an encounter approach / / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini |
Autore | Noe Francis P. <1939-> |
Pubbl/distr/stampa | New York : , : Routledge, , 2010 |
Descrizione fisica | 1 online resource (204 p.) |
Disciplina | 910.68/8 |
Altri autori (Persone) |
UysalMuzaffer
MagniniVincent P |
Collana | Advances in Tourism |
Soggetto topico |
Tourism - Management
Hospitality industry - Management |
ISBN |
1-136-97597-7
1-136-97598-5 1-282-88283-X 9786612882838 0-203-85236-2 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Book Cover; Title; Copyright; Contents; About the authors; Introduction; 1 Defining encounter theory; 2 Encountering interactive roles; 3 Knowing the travel customer's role; 4 Managing the travel situation; 5 Positioning the travel provider; 6 Appealing to the travel and provider roles; 7 Nuances of interpersonal interactions; 8 Going beyond satisfaction to loyalty; 9 Where do we go from here?; Bibliography; Index |
Record Nr. | UNINA-9910799964303321 |
Noe Francis P. <1939->
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New York : , : Routledge, , 2010 | ||
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Lo trovi qui: Univ. Federico II | ||
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Tourist customer service satisfaction : an encounter approach / / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini |
Autore | Noe Francis P. <1939-> |
Edizione | [1st ed.] |
Pubbl/distr/stampa | London ; ; New York, : Routledge, 2010 |
Descrizione fisica | 1 online resource (204 p.) |
Disciplina | 910.68/8 |
Altri autori (Persone) |
UysalMuzaffer
MagniniVincent P |
Collana | Advances in Tourism |
Soggetto topico |
Tourism - Management
Hospitality industry - Management |
ISBN |
1-136-97597-7
1-136-97598-5 1-282-88283-X 9786612882838 0-203-85236-2 |
Formato | Materiale a stampa ![]() |
Livello bibliografico | Monografia |
Lingua di pubblicazione | eng |
Nota di contenuto | Book Cover; Title; Copyright; Contents; About the authors; Introduction; 1 Defining encounter theory; 2 Encountering interactive roles; 3 Knowing the travel customer's role; 4 Managing the travel situation; 5 Positioning the travel provider; 6 Appealing to the travel and provider roles; 7 Nuances of interpersonal interactions; 8 Going beyond satisfaction to loyalty; 9 Where do we go from here?; Bibliography; Index |
Record Nr. | UNINA-9910818743403321 |
Noe Francis P. <1939->
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London ; ; New York, : Routledge, 2010 | ||
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Lo trovi qui: Univ. Federico II | ||
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